Top Social Media Marketing Agencies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Harrisburg, PAServices provided
See all 441 projectsWebFX is a digital marketing agency specializing in services such as SEO, PPC, and Social Media Marketing, including Social Media Advertising and Strategy. According to the reviews, they maintain a highly organized project management approach and consistently deliver projects on time. Impressively, about 75% of reviewers praise WebFX for their professional communication and quick responsiveness, while 80% emphasize their expertise and the positive impact on lead generation and brand awareness.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 40 projectsSociallyin is a digital marketing agency specializing in social media management, social media strategy, and influencer management services. Their reviews highlight a 100% satisfaction rate, praising their flexibility, creativity, and responsiveness. Clients appreciate their ability to deliver tailored solutions, resulting in significant growth in social media followership and engagement, with many noting Sociallyin's excellent project management and communication skills.
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
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$1,000+< $25 / hr2 - 9Daerah Khusus Ibukota Jakarta, Indonesia
Services provided
Digital Agency Jakarta is a web development company. They offer Web Development and Branding and are located in Daerah Khusus Ibukota Jakarta, Indonesia.
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$1,000+$100 - $149 / hr2 - 9Addis Ababa, Ethiopia
Services provided
Online Communications PLC, a social media marketing company, was founded in 2018. The team provides Social Media Marketing and Advertising.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Services provided
See all 3 projectsAt Social Media HQ, we focus on one thing: delivering measurable results. We combine high-impact content creation, data-driven strategy, and hands-on community management to help brands grow
Read more$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in social media advertising and digital strategy. A comprehensive analysis of their Clutch.co reviews reveals a 100% satisfaction rate, emphasizing their exceptional attention to detail and project management skills. Notable feedback highlights their expertise in social media campaigns and digital branding, with clients praising their ability to drive brand awareness and improve online reputation.
$1,000+$50 - $99 / hr2 - 9Sydney, AustraliaServices provided
See all 34 projectsSoup Agency is a dynamic digital marketing firm specializing in Social Media Marketing, Social Media Advertising, and Social Media Strategy. The agency has received overwhelmingly positive feedback, with clients frequently praising their responsiveness, expertise, and ability to exceed expectations. Nearly all reviews highlight their impressive project management and proactive approach, with 100% of reviewers noting their valuable insights and dedication to client success.
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$1,000+$25 - $49 / hr2 - 9Mumbai, India
Services provided
Slideck | Social Media Marketing and Presentation Design Agency, a branding agency, was founded in 2019. The firm offers Branding and Social Media Marketing, and is small.
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$1,000+$50 - $99 / hr2 - 9Karachi, Pakistan
Services provided
Established in 2019, Digitaro is a social media marketing firm. Their services include Social Media Marketing and Web Development.
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$1,000+$25 - $49 / hr2 - 9Shah Alam, Malaysia
Services provided
Hawka Media is a social media marketing company. They were founded in 2020, and their services include Social Media Marketing and Marketing Strategy.
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$10,000+$100 - $149 / hr2 - 9San Francisco, CA
Services provided
AdTribute is a Mobile & App Marketing company. Established in 2019, the company provides Mobile & App Marketing and Social Media Marketing.
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$10,000+$50 - $99 / hr2 - 9Chennai, India
Services provided
Social Crew is a social media marketing company launched in 2019. The small team focuses on Social Media Marketing and Web Design.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency specializes in Social Media Marketing, Digital Marketing, and Social Media Strategy, consistently delivering tailored solutions and impressive results for their clients. With a 100% positive feedback rate, clients praise their project management, execution, and understanding of business needs, highlighting increased leads, conversions, and social media engagement. Their customer service and adaptability are also frequently lauded.
$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
See all 42 projectsMoburst is a versatile digital marketing agency specializing in social media marketing, online branding, and social media strategy. Across their reviews, 100% of clients highlight their impressive project management, communication, and ability to integrate campaigns into cohesive brand narratives. Their effective strategies have led to measurable outcomes like increased engagement rates and conversions, making them a valuable partner for diverse marketing needs.
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 22 projectsVolterra is a digital marketing firm specializing in social media strategy, content development, and online branding. Clients highlight their impressive expertise, with 100% of reviewers noting their project management skills and adaptability. Volterra's services consistently yield positive outcomes, such as increased engagement and brand awareness, showcasing their ability to effectively navigate various social media platforms.
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$1,000+$25 - $49 / hr2 - 9Stourbridge, England
Services provided
Founded in 2019, Dion Judge Ltd is a Marketing Strategy company. The team focuses on Marketing Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Faridabad, India
Services provided
KAVI Marketing Solutions, a Digital Strategy company, is based in Faridabad, India. Their services include Digital Strategy and Social Media Marketing.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 48 projectsMONSOON is a digital marketing agency specializing in social media strategy, online branding, and social media advertising. Across various projects, clients consistently highlight their proactive project management and expertise in digital marketing. Approximately 90% of reviews emphasize their effective communication and timely delivery of projects, with notable successes in achieving significant growth in social media followers and sales conversions.
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$5,000+$50 - $99 / hr2 - 9Ciudad de Guatemala, Guatemala
Services provided
Teraby is an artificial intelligence firm based in Ciudad de Guatemala, Guatemala. Their services include Artificial Intelligence and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9Provo, UT
Services provided
Optimization Labs is a small social media marketing firm launched in 2020. Their services include Social Media Marketing and Conversion Optimization.
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$1,000+$100 - $149 / hr2 - 9Karachi, Pakistan
Services provided
Logo company Da Agenci is headquartered in Karachi, Pakistan. They provide Logo and Social Media Marketing and were established in 2018.
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UndisclosedUndisclosed2 - 9Richmond Hill, Canada
Services provided
Advery Solutions is a social media marketing firm. They were launched in 2017 and focus on Social Media Marketing and Pay Per Click.
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UndisclosedUndisclosed2 - 9Asford, England
Services provided
InSight is an UX design agency. They were established in 2020 and focus on UX/UI Design and Social Media Marketing.
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$1,000+< $25 / hr2 - 9Kolkata, India
Services provided
Sigler Digital Solution Pvt Ltd is a small Kolkata, India-based pay per click agency. Their services include Pay Per Click and Social Media Marketing.
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$1,000+Undisclosed2 - 9Toronto, Canada
Services provided
Bronson Digital is a pay per click company. The firm is located in Toronto, Canada. Their team specializes in Pay Per Click and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9Solapur, India
Services provided
Virtual Thinking Media Marketing Agency is a social media marketing firm. The small Solapur, India-based team focuses on Social Media Marketing and Web Design. The company was launched in 2020.
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$25,000+$100 - $149 / hr2 - 9Tbilisi, Georgia
Services provided
Doubleu is a social media marketing agency. In Tbilisi, Georgia and Tallinn, Estonia, the firm was founded in 2017. Their team offers Social Media Marketing and Digital Strategy.
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$1,000+< $25 / hr2 - 9Danang , Vietnam
Services provided
SEO services firm Lunar Digital Vietnam specializes in Search Engine Optimization and Social Media Marketing. They were founded in 2016.
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$1,000+Undisclosed2 - 9Sanauli, India
Services provided
AiiKA Media Pvt. Ltd. Is a Sanauli, India-based Digital Strategy company. Founded in 2020, the team offers Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Al Kuwayt, Kuwait
Services provided
Small branding firm Sociave agency, is in Al Kuwayt, Kuwait. Their services include Branding and Social Media Marketing.
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$1,000+< $25 / hr2 - 9Bengaluru, India
Services provided
RBH Digital, a SEO agency, was founded in 2014. The company provides Search Engine Optimization and Social Media Marketing.
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$1,000+< $25 / hr2 - 9Salem, India
Services provided
Established in 2020, Digital Biggy is a social media marketing agency. The team specializes in Social Media Marketing and Web Design.
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$1,000+< $25 / hr2 - 9Howrah, India
Services provided
Digital Biz Traffic is a social media marketing company founded in 2020. The small team offers Social Media Marketing and Content Marketing.
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$1,000+$50 - $99 / hr2 - 9Warszawa, Poland
Services provided
Digital Strategy company Marketing Management is based in Warszawa, Poland. They specialize in Digital Strategy and Social Media Marketing.
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$1,000+Undisclosed2 - 9Addis Ababa, Ethiopia
Services provided
Elama Branding is a branding agency established in 2015. Headquartered in Addis Ababa, Ethiopia, the team provides Branding and Advertising.
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$1,000+$50 - $99 / hr2 - 9Mount Pleasant, SC
Services provided
Social media marketing firm Polaris Agency was established in 2020. The agency focuses on Social Media Marketing and Branding, and is small.
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$1,000+$100 - $149 / hr2 - 9Houston, TX
Services provided
Mountech is a social media marketing company. Their small team is located in Houston, Texas. Their team focuses on Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr2 - 9Clayton, Australia
Services provided
Launched in 2020, P9 Digital is a social media marketing firm. The team specializes in Social Media Marketing and Search Engine Optimization and is based in Clayton, Australia.
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$1,000+$50 - $99 / hr2 - 9Shoreham-by-Sea, England
Services provided
T J Donegan Ltd is a SEO services firm. They focus on Search Engine Optimization and Web Design and were established in 2019. The agency is based in Shoreham-by-Sea, England.
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$5,000+Undisclosed2 - 9San Diego, CA
Services provided
Social media marketing company Vulgar is based in San Diego, California. The team provides Social Media Marketing and Email Marketing.
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$1,000+$100 - $149 / hr2 - 9Seattle, WA
Services provided
Social media marketing company Nectr Social was launched in 2018. The company provides Social Media Marketing and Conversion Optimization, and is small.
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$1,000+< $25 / hr2 - 9Rawalpindi, Pakistan
Services provided
Easy DEMM is a graphic design agency headquartered in Rawalpindi, Pakistan. Their services include Graphic Design and Social Media Marketing.
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$1,000+Undisclosed2 - 9Thessaloniki, Greece
Services provided
Icy Melon Marketing is a social media marketing agency established in 2020. Their team provides Social Media Marketing and Web Design.
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$1,000+$25 - $49 / hr2 - 9Nashik, India
Services provided
Headquartered in Nashik, India, Sproute Media is a social media marketing agency. They focus on Social Media Marketing and Digital Strategy and were established in 2019.
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Undisclosed< $25 / hr2 - 9Ghaziabad, India
Services provided
BrandGyani is a social media marketing agency. They were founded in 2017, and their services include Social Media Marketing and Pay Per Click.
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$1,000+$100 - $149 / hr2 - 9Craiova, Romania
Services provided
Web design company Project Web Global SRL is in Craiova, Romania. Established in 2019, the team provides Web Design and Social Media Marketing.
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$1,000+Undisclosed2 - 9Minneapolis, MN
Services provided
Twin Cities Digital Marketing is a social media marketing agency launched in 2020. The agency provides Social Media Marketing and Performance Marketing, and is small.
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UndisclosedUndisclosed2 - 9
Services provided
Shtrom is a branding firm. The -based agency offers Branding and Media Planning & Buying.
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$1,000+$50 - $99 / hr2 - 9Marrakech, Morocco
Services provided
DigitalCreatives is a SEO services firm founded in 2022. The small team provides Search Engine Optimization and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9
Services provided
Social media marketing firm Bridge Digital was founded in 2020. The firm specializes in Social Media Marketing and Digital Strategy, and is small.
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$1,000+$100 - $149 / hr2 - 9Coolangatta, Australia
Services provided
Lively Digital is a Coolangatta, Australia-based social media marketing agency. They provide Social Media Marketing and Digital Strategy.
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$1,000+$100 - $149 / hr2 - 9Fishers, IN
Services provided
Shakabaka is a Fishers, Indiana-based web design agency. Their services include Web Design and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9Toronto, Canada
Services provided
Geo Digital Partners is a social media marketing company. Their small team is based in Toronto, Canada. Their services include Social Media Marketing and Web Design.
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$1,000+$50 - $99 / hr2 - 9Hinckley, England
Services provided
Based in Hinckley, England, Brandaroo is a web design company. Launched in 2016, the team specializes in Web Design and Social Media Marketing.
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$5,000+Undisclosed2 - 9London, England
Services provided
Based in London, England, Lumo Digital is a Conversion Optimization company. They specialize in Conversion Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9
Services provided
Stacked Digital is a social media marketing firm. Launched in 2020, the agency is headquartered in Rowville, Australia. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Kurup Digital Marketing is a Dubai, United Arab Emirates-based social media marketing agency. Their services include Social Media Marketing and Search Engine Optimization.
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$5,000+$100 - $149 / hr2 - 9Los Angeles, CA
Services provided
Laurel and Grey LLC, a social media marketing firm, is based in Los Angeles, California. Their services include Social Media Marketing and Other Digital Marketing.
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$1,000+$25 - $49 / hr2 - 9
Services provided
PPC agency Digital Hippo was established in 2021. The company offers Pay Per Click and Social Media Marketing, and is small.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49Montreal, Canada
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% Social Media Marketing -
$25,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
37.3/40.017.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
38.5/40.019.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$50 - $99 / hr2 - 9London, England
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$1,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
36/40.017/20 Reviews9/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
35.8/40.018.4/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
35.2/40.016.6/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$300+ / hr10 - 49Montréal, Canada
Ability to deliver
35.2/40.016.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.8/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
34.9/40.017.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Maple Ridge, Canada
Ability to deliver
34.4/40.016/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
25% Social Media Marketing75% Other -
$10,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
34.7/40.016.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
55% Social Media Marketing45% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
33.4/40.017.2/20 Reviews8.6/10 Clients & Experience7.6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.4/40.019.2/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.4/40.019/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$5,000+$150 - $199 / hr10 - 49Orlando, FL
Ability to deliver
33.4/40.016/20 Reviews8.1/10 Clients & Experience9.3/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$1,000+$50 - $99 / hr50 - 249Docklands, Australia
Ability to deliver
34.7/40.017.4/20 Reviews9/10 Clients & Experience8.3/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$10,000+$100 - $149 / hr50 - 249Kato Polemidia, Cyprus
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.8/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok twice a year based on a proprietary methodology. The top social media marketing agencies for Fall 2025 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.