Top Social Media Marketing Agencies
Social media now shapes how brands engage, convert, and retain customers. Brands need to stay on top of the social media game so they can best position themselves to reach audiences. Finding the right partner to manage that presence is critical—and Clutch makes the search simple. Every agency on our platform is evaluated through an in-depth, phone-verified review process that uncovers real project details, results, and client satisfaction scores. Use the directory filters to sort firms by budget, location, industry expertise, and more.
Whether you need a global strategist or a local specialist, you’ll find proven social media marketing partners in the United States, social media marketing companies in the United Kingdom, social media marketing agencies in Canada, and beyond.
Need a niche expert? Try Top Instagram Marketing Agencies.
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999San Diego, CAServices provided
See all 175 projectsIgnite Visibility is a digital marketing agency specializing in Social Media Management, Social Media Strategy, and Online Branding. The company has received predominantly positive feedback, with approximately 89% of reviews highlighting strong communication, strategic thinking, and timely execution of campaigns. Clients frequently praise their ability to drive engagement and improve brand visibility across social media platforms. However, there was one notable negative review citing issues with project management and communication.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 73 projectsSociallyin is a digital marketing agency specializing in social media marketing strategies, including social media management, advertising, and online branding. Across reviews, 100% of clients praised their project management and creative storytelling combined with data-driven optimizations. Approximately 50% noted improved engagement and conversions, highlighting Sociallyin's ability to effectively elevate brand presence and social media campaign efficiency.
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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InfoSafe Design, a small print design company, is located in Wilmington, Delaware. Their services include Print Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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DJSWebDesign is a cloud consulting & SI company. Their small team is in Wilmington, Delaware. Their team offers cloud consulting & SI and Graphic Design.
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Featured
What are Featured Providers?
$10,000+$100 - $149 / hr10 - 49Los Angeles, CAServices provided
See all 13 projectsSocial House, Inc. is a social media marketing agency specializing in Social Media Strategy, Social Media Advertising, and Online Branding. Across various reviews, clients praise the company for its impressive content creation, strategic insights, and ability to drive engagement. 100% of the reviewers commend their project management, timely delivery, and responsiveness, highlighting their effective communication and creativity in producing on-brand, engaging content.
$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in Social Media Marketing, providing services such as social media advertising, digital branding, and campaign management. Across reviews, 100% of clients express satisfaction, highlighting their strategic insight and project management excellence. A notable 60% commend their attention to detail and consultative approach, with multiple reviews praising the team's responsiveness and adaptability to client needs.
$1,000+$100 - $149 / hr10 - 49New Orleans, LAServices provided
See all 18 projectsOnline Optimism is a dynamic digital marketing agency with a focus on social media management, social marketing, and digital branding. The company is praised for its creativity, responsiveness, and adaptability, consistently delivering high-quality content and social media strategies that enhance brand recognition and audience engagement. Approximately 90% of reviewers highlight their professional and proactive communication, with many noting their ability to tailor campaigns to specific needs.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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Attraction Website Design, a Mobile & App Marketing company, was launched in 2006. The team provides Mobile & App Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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DustedDigital is a social media marketing agency. They are located in Wilmington, Delaware and have small team. Their team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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Branding company Main Social Media was established in 2016. The firm specializes in Branding and Graphic Design, and is small.
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UndisclosedUndisclosed2 - 9Portland, OR
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SEOfav | Portland SEO Agency is a PPC company established in 2016. Headquartered in Portland, Oregon, the team offers Pay Per Click and Advertising.
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UndisclosedUndisclosed2 - 9
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Founded in 1999, w3developing, LLC is an e-commerce development firm. Their team focuses on E-Commerce Development and Pay Per Click.
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Featured
What are Featured Providers?
$50,000+$150 - $199 / hr50 - 249Montréal, CanadaServices provided
See all 10 projectsinBeat Agency specializes in Social Media Marketing and influencer campaigns, excelling in UGC content creation, micro-influencer marketing, and online branding. Their reviews reflect a 100% positive response, highlighting professionalism, timely delivery, and strategic collaboration. Notably, 83% of reviewers praised their ability to generate high-quality leads and effective social media strategies. Their comprehensive digital marketing solutions cater to diverse business needs.
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency is a digital marketing firm specializing in social media management, online branding, and social media strategy. Reviews highlight their impressive expertise, efficiency, and tailored solutions, resulting in significant improvements such as a 40% increase in organic traffic and a 25% rise in conversion rates. Approximately 80% of reviews emphasize their alignment with client values and effective communication.
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 53 projectsMONSOON is a dynamic digital marketing agency specializing in Social Media Marketing, Online Branding, and Digital Marketing strategies. The majority of reviews highlight their proficiency in developing effective Social Media Strategies and managing successful Social Media Campaigns, with clients noting timely delivery and proactive communication. Approximately 90% of feedback is positive, with clients praising their innovative approach and strategic creativity in optimizing marketing channels.
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UndisclosedUndisclosed2 - 9McAllen, TX
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Established in 2015, Web Media Star is a small mobile app development company. Their services include Mobile App Development and Web Design.
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UndisclosedUndisclosed2 - 9Madison, WI
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Sarah Best Strategy is a Digital Strategy company. Their team is located in Madison, Wisconsin and offers Digital Strategy and Content Marketing.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 24 projectsVolterra is a renowned digital marketing agency specializing in Social Media Marketing, Social Media Strategy, and Online Branding. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their project management and client responsiveness. Clients consistently commend Volterra's ability to significantly enhance engagement metrics and brand visibility across multiple platforms, citing their expertise and collaborative approach as standout qualities.
$5,000+$150 - $199 / hr50 - 249Pleasant Grove, UTServices provided
See all 374 projectsDisruptive Advertising is a digital marketing company specializing in social media marketing, paid advertising, and online branding. Reviews indicate a high level of client satisfaction, with 100% of reviewers praising their responsiveness and effective communication. The company is noted for its ability to increase lead volume and improve digital strategy execution, though some mention room for improvement in creative strategy.
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UndisclosedUndisclosed2 - 9Spanish Fork, UT
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Cloud Designs is a small Spanish Fork, Utah-based Digital Strategy company. Their services include Digital Strategy and Pay Per Click.
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UndisclosedUndisclosed2 - 9Provo, UT
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Start Studio is a mobile app development company. They are based in Provo, Utah and have small team of experts. Their services include Mobile App Development and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Payson, UT
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BnBwebsites is an Email Marketing company launched in 2010. The team provides Email Marketing and IT managed services.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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Content Marketing company The Writer's Block is located in Wilmington, Delaware. The team offers Content Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Panamá, Panama
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Publister Media is a branding company. The team specializes in Branding and Digital Strategy, and the agency is headquartered in Panamá, Panama.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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ChaseWeb Website Design is a Wilmington, Delaware-based mobile application development firm. The team specializes in Mobile App Development and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9
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Garnet Web Design is a graphic design company. The company is headquartered in. Their team focuses on Graphic Design and Mobile & App Marketing.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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Small custom software development company 10 Types Inc., is based in Wilmington, Delaware. The team specializes in Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Hockessin, DE
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Located in Hockessin, Delaware, AtSea Design, LLC is a custom software development firm. They provide Custom Software Development and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Lincoln, DE
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Founded in 2010, Dapper Designs is a small graphic design company in Lincoln, Delaware. Their team offers Graphic Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Brookline, MA
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Established in 2001, Accent Public Relations is a public relations company. The firm focuses on Public Relations and Social Media Marketing.
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UndisclosedUndisclosed2 - 9București, Romania
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Smart Marketing Romania is an Advertising company. Based in București, Romania, their team offers Advertising and Content Marketing.
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UndisclosedUndisclosed2 - 9Panamá, Panama
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Infohogar, an Advertising company, is located in Panamá, Panama. Established in 2014, the team offers Advertising and Corporate Photography.
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UndisclosedUndisclosed2 - 9Deltona, FL
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Established in 2011, OnScreen Media is an Advertising company. Their services include Advertising and Email Marketing.
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UndisclosedUndisclosed2 - 9
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Monica Antohi, an e-commerce development firm, is in Kingwood, Texas. They specialize in E-Commerce Development and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Honolulu, HI
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Ellemsee Media is a branding firm. The Honolulu, Hawaii-based team offers Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Newark, DE
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Advance SoftTech is a pay per click agency. Their small team is in Newark, Delaware. Their services include Pay Per Click and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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QME Spotlight is an UX design agency. Their small team is based in Wilmington, Delaware. Their team provides UX/UI Design and Graphic Design.
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UndisclosedUndisclosed2 - 9Sioux Falls, SD
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Small Mobile & App Marketing company A.L. Media Solutions, is in Sioux Falls, South Dakota. The team specializes in Mobile & App Marketing and Pay Per Click.
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UndisclosedUndisclosed2 - 9Laurel, DE
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Web Design by Galileo is a Content Marketing company. Headquartered in Laurel, Delaware, the company was launched in 1997. Their services include Content Marketing and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Dover, DE
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Rooah, LLC is a graphic design agency. The team offers Graphic Design and Search Engine Optimization, and the agency is based in Dover, Delaware.
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UndisclosedUndisclosed2 - 9Atlanta, GA
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SHERPA Global is a Digital Strategy company. Established in 1999, the team specializes in Digital Strategy and Mobile App Development. The firm is headquartered in Atlanta, Georgia.
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UndisclosedUndisclosed2 - 9Atlanta, GA
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DGM GLOBAL Marketing Solutions LLC is a Content Marketing company. The team focuses on Content Marketing and Email Marketing, and the company is located in Atlanta, Georgia.
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UndisclosedUndisclosed2 - 9Albuquerque, NM
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Get Super Seo is a small Content Marketing company in Albuquerque, New Mexico. The team offers Content Marketing and E-Commerce Development.
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UndisclosedUndisclosed2 - 9București, Romania
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Vox Digital, a small SEO company, is located in București, Romania. The team offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9București, Romania
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Launched in 2016, Pimp my brand, a small Content Marketing company, is located in București, Romania. Their team offers Content Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9București, Romania
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Digitescu Agency is a Digital Strategy company. The team is in București, Romania, and their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Brookfield, WI
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Located in Brookfield, Wisconsin, Seroka is a branding firm. The team provides Branding and Digital Strategy.
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UndisclosedUndisclosed2 - 9Evans, GA
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CWR Digital is an Advertising company located in Evans, Georgia. They provide Advertising and Email Marketing.
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UndisclosedUndisclosed2 - 9Rehoboth Beach, DE
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Mylo Internet Marketing & Promotion is an Advertising company based in Rehoboth Beach, Delaware. Their services include Advertising and Branding.
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UndisclosedUndisclosed2 - 9Caracas, Venezuela
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Small Digital Strategy company Pistachio Communications, is in Caracas, Venezuela. The team offers Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Milford, DE
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Team Local Marketing is a small Milford, Delaware-based Advertising company. The team offers Advertising and Branding.
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UndisclosedUndisclosed2 - 9
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Delaware ShoutOut is a Newark, Delaware-based Content Marketing company. They focus on Content Marketing and Digital Strategy and were launched in 2014.
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UndisclosedUndisclosed2 - 9Newark, DE
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Founded in 2014, Client Monster Branding & Co. Is an Advertising company. The small team provides Advertising and Branding.
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UndisclosedUndisclosed2 - 9Amherst, MA
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Black Diamond Star Studios, LLC is a Content Marketing company. Located in Amherst, Massachusetts, the firm was launched in 2014. Their team offers Content Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Wakefield, MA
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MoxDog Media Solutions is a branding company. Based in Wakefield, Massachusetts, their small team provides Branding and Logo. The company was launched in 2003.
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UndisclosedUndisclosed2 - 9Dover, NH
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Reds Media, an Advertising company, is located in Dover, New Hampshire. Founded in 2012, the team offers Advertising and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Portland, ME
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Verve Digital Marketing is an Email Marketing company. They are headquartered in Portland, Maine, and their services include Email Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Little Rock, AR
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Small Advertising company Digital EDG, is headquartered in Little Rock, Arkansas. The team provides Advertising and Content Marketing.
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UndisclosedUndisclosed2 - 9
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Content Marketing company Web Media Marketing is in Bucharest, Romania. The team offers Content Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Greensboro, NC
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Corporate Photography company Take Charge Media specializes in Corporate Photography and Search Engine Optimization. They are in Greensboro, North Carolina.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49
Ability to deliver
37.6/40.019.6/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
33.8/40.019.4/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
33.7/40.019.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$50,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
33.7/40.019.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$100,000+Undisclosed50 - 249Orlando, FL
Ability to deliver
33.2/40.017.2/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.1/40.020/20 Reviews9.6/10 Clients & Experience3.4/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
32.8/40.018.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$50,000+$200 - $300 / hr250 - 999Staten Island, NY
Ability to deliver
33.6/40.019.2/20 Reviews9.6/10 Clients & Experience4.8/10 Market PresenceService focus
30% Social Media Marketing70% Other -
$25,000+$200 - $300 / hr250 - 999Washington, DC
Ability to deliver
37.3/40.020/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
20% Social Media Marketing80% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
31.9/40.017.6/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$50 - $99 / hr10 - 49Berlin, Germany
Ability to deliver
36.1/40.020/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
31.6/40.016.8/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
31.4/40.016/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$150 - $199 / hr2 - 9Los Angeles, CA
Ability to deliver
31.3/40.016.2/20 Reviews9.9/10 Clients & Experience5.2/10 Market PresenceService focus
100% Social Media Marketing -
$1,000+$50 - $99 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.6/40.020/20 Reviews10/10 Clients & Experience6.6/10 Market PresenceService focus
30% Social Media Marketing70% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
31.2/40.015.8/20 Reviews9.4/10 Clients & Experience6.1/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
31.2/40.016.4/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
31.1/40.017/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
34.2/40.019.2/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$150 - $199 / hr10 - 49Carmel, IN
Ability to deliver
33/40.018.2/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
50% Social Media Marketing50% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
30.8/40.016.8/20 Reviews8.6/10 Clients & Experience5.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
30.7/40.016.6/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
30.7/40.016.8/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
30.4/40.016.8/20 Reviews8.6/10 Clients & Experience5/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$100 - $149 / hr50 - 249
Ability to deliver
30.3/40.016.8/20 Reviews9/10 Clients & Experience4.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Ability to deliver
30.3/40.016.2/20 Reviews8.9/10 Clients & Experience5.2/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
30.1/40.017.2/20 Reviews8.4/10 Clients & Experience4.5/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Calgary, Canada
Ability to deliver
30/40.015.8/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
34/40.019/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$1,000+$50 - $99 / hr2 - 9Billericay, England
Ability to deliver
29.9/40.016.2/20 Reviews10/10 Clients & Experience3.7/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
See all articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok based on a proprietary methodology. The top social media marketing agencies for 2026 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.