Top Chatbot Companies in the United States
From Silicon Valley’s AI labs to New York’s enterprise consultancies and Austin’s fast-growing startup scene, the United States is a global hub for building high-performing chatbots and conversational AI platforms.
On Clutch, you can compare verified U.S. chatbot providers by reviews, tech stack, industry focus, and pricing to find the right fit for your roadmap — from customer support chatbots to complex, enterprise chatbot services with CRM and data-layer integrations. Our rigorous vetting process includes client interviews, portfolio checks, and service-line validation, so you can shortlist with confidence. Use filters to narrow by budget, location, framework, and industry expertise. Start with these helpful directories:
• Global Top Chatbot Companies
• Chatbot Companies in San Francisco
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$25,000+$50 - $99 / hr10 - 49Las Vegas, NV
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Focus Areas
Supersonic Labs is a big data company founded in 2024. Their team focuses on BI & big data consulting & SI and ERP consulting and SI.
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$1,000+$50 - $99 / hr50 - 249Pleasantville, NY
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See all 1 projectsCloud One Developers Inc specializes in designing user-friendly websites and creating engaging content, with an emphasis on secure online booking systems. Reviews highlight their expertise, client-centric approach, and timely delivery, noting positive customer feedback, increased bookings, and enhanced user engagement as key outcomes. The company is commended for its excellent project management and ongoing support.
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$5,000+$25 - $49 / hr1,000 - 9,999Emeryville, CA
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See all 25 projectsSeasia Infotech is a versatile software development company specializing in mobile app development, UI/UX design, and custom software solutions. Reviews reveal a strong emphasis on professionalism, timely project delivery, and effective communication. Approximately 90% of feedback is positive, highlighting their technical expertise and ability to meet client expectations, though some mention occasional project delays and challenges in adhering to contractual terms.
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$10,000+$100 - $149 / hr250 - 999Seattle, WA
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Midsize software development company 8 West Consulting, is based in Cork, Ireland and Seattle, Washington. The team provides Custom Software Development and AI Agents.
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$1,000+$25 - $49 / hr250 - 999Laguna Beach, CA
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SunTec.ai is a Data Annotation Services company. They focus on Data Annotation Services and Generative AI and were launched in 1999.
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$5,000+< $25 / hr1,000 - 9,999Wilmington, DE
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CMC Global is a cloud consulting & SI company. Launched in 2017, the team offers cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed250 - 999Linthicum Heights, MD
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In Linthicum Heights, Maryland and Bengaluru, India, Impact Analytics is an artificial intelligence development company. They offer Artificial Intelligence and AI Consulting.
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$25,000+$25 - $49 / hr1,000 - 9,999Austin, TX
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See all 3 projectsSun Asterisk Inc. is a technology solutions company specializing in AI engineering, CRM systems, and mobile app development. The company consistently receives positive feedback for its technical expertise and effective project management, with clients praising their collaborative approach and reliability. About 100% of reviewers highlighted their ability to meet deadlines and exceed expectations. However, 33% of reviewers suggested potential improvements in cost-to-value ratio.
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UndisclosedUndisclosed50 - 249Atlanta, GA
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BizAcuity is a business intelligence company. Based in Atlanta, Georgia and Hyderabad, India, their team specializes in BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999Perth Amboy, NJ
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Torry Harris Integration Solutions, a data analytics company, is based in Perth Amboy, New Jersey and Bengaluru, India. Their services include BI & big data consulting & SI and cloud consulting &
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Best Chatbot Companies in the US
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$75,000+Undisclosed250 - 999Charlotte, NC
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
35% AI Development30% Chatbots & Conversational AI65% Other -
$75,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.7/40.018.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% AI Development45% Chatbots & Conversational AI30% Other -
$25,000+$50 - $99 / hr250 - 999Austin, TX
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% AI Development35% Chatbots & Conversational AI70% Other -
$25,000+$50 - $99 / hr250 - 999Miami, FL
Ability to deliver
39.3/40.019.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% AI Development50% Chatbots & Conversational AI90% Other -
$100,000+$100 - $149 / hr50 - 249Danvers, MA
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% AI Development40% Chatbots & Conversational AI20% Other -
$10,000+$50 - $99 / hr250 - 999Marlborough, MA
Ability to deliver
38.3/40.018.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
30% AI Development30% Chatbots & Conversational AI70% Other -
$50,000+$50 - $99 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% AI Development25% Chatbots & Conversational AI90% Other -
$10,000+Undisclosed250 - 999Sunny Isles Beach, FL
Ability to deliver
34.8/40.016.2/20 Reviews8.9/10 Clients & Experience9.6/10 Market PresenceService focus
50% AI Development50% Chatbots & Conversational AI50% Other -
$10,000+$150 - $199 / hr10 - 49Lewisville, TX
Ability to deliver
38.7/40.018.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% AI Development100% Chatbots & Conversational AI90% Other -
$10,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
36.5/40.017.8/20 Reviews9.6/10 Clients & Experience9.2/10 Market PresenceService focus
30% AI Development70% Chatbots & Conversational AI70% Other -
$5,000+$50 - $99 / hr10 - 49Los Angeles, CA
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% AI Development30% Chatbots & Conversational AI30% Other -
$50,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% AI Development70% Chatbots & Conversational AI90% Other -
$10,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% AI Development30% Chatbots & Conversational AI90% Other -
$25,000+$50 - $99 / hr250 - 999Aventura, FL
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
20% AI Development30% Chatbots & Conversational AI80% Other -
$25,000+$50 - $99 / hr250 - 999Atlanta, GA
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% AI Development25% Chatbots & Conversational AI10% Other -
$10,000+$100 - $149 / hr10 - 49Sacramento, CA
Ability to deliver
38.1/40.018.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% AI Development100% Chatbots & Conversational AI90% Other -
$10,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
38.9/40.019.4/20 Reviews9.7/10 Clients & Experience9.7/10 Market PresenceService focus
30% AI Development40% Chatbots & Conversational AI70% Other -
$50,000+$50 - $99 / hr1,000 - 9,999New York, NY
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% AI Development10% Chatbots & Conversational AI80% Other -
$10,000+$25 - $49 / hr50 - 249San Francisco, CA
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
65% AI Development20% Chatbots & Conversational AI35% Other -
$5,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
36.7/40.017.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% AI Development80% Chatbots & Conversational AI75% Other -
$25,000+$50 - $99 / hr250 - 999Orlando, FL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% AI Development30% Chatbots & Conversational AI40% Other -
$10,000+$150 - $199 / hr10 - 49Webster Groves, MO
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
35% AI Development35% Chatbots & Conversational AI65% Other -
$25,000+$25 - $49 / hr250 - 999Lakeville, MN
Ability to deliver
36.6/40.016.8/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% AI Development35% Chatbots & Conversational AI80% Other -
$10,000+$50 - $99 / hr50 - 249San Francisco, CA
Ability to deliver
37.3/40.017.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% AI Development25% Chatbots & Conversational AI -
$25,000+$25 - $49 / hr50 - 249Newark, DE
Ability to deliver
38.8/40.018.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% AI Development40% Chatbots & Conversational AI80% Other -
$50,000+$50 - $99 / hr10 - 49Langhorne, PA
Ability to deliver
35.6/40.017.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% AI Development80% Chatbots & Conversational AI70% Other -
$75,000+$50 - $99 / hr50 - 249Marlborough, MA
Ability to deliver
38.7/40.019.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
60% AI Development10% Chatbots & Conversational AI40% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.7/40.019/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
34% AI Development25% Chatbots & Conversational AI66% Other -
$50,000+$300+ / hr250 - 999Austin, TX
Ability to deliver
36.6/40.016.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
35% AI Development20% Chatbots & Conversational AI65% Other -
$10,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% AI Development25% Chatbots & Conversational AI75% Other
Latest Chatbots Articles
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Bringing AI into the SDLC: Promises, Challenges, and Best Practices
Explore the key implications of AI SDLC and its main challenges. We also provide tips and guidelines to help you overcome the obstacles of AI-powered SDLC.
U.S. Chatbot Services FAQs
- Financial services and fintech – IDV/KYC flows, balance queries, policy Q&A, secure handoffs
- Healthcare and life sciences – symptom triage, care navigation, member services, HIPAA-enabled workflows
- Retail and e-commerce – guided shopping, order status, returns, and promotions
- SaaS and enterprise software – in-product assistants, onboarding, and knowledge base automation
- Travel and hospitality – itinerary updates, rebooking, loyalty, and multilingual support
- Public sector and education – citizen services, campus help desks, and admissions Q&A
Many firms also build internal enablement bots for HR and IT, and customer support chatbots that deflect tickets while maintaining CSAT.
- Deep ecosystem access — U.S. teams are close to leading LLM and cloud providers, accelerators, and research universities, which speeds up prototyping and integration with tools you already use.
- Enterprise readiness – Many U.S. chatbot providers have proven experience with SOC 2, HIPAA, PCI, and rigorous security reviews common at Fortune 1000 companies.
- Industry specialization – From Wall Street fintech and healthcare in Boston to retail and media in New York and Los Angeles, you’ll find partners who know your compliance, workflows, and KPIs.
- Time zone alignment and support SLAs – For U.S.-based operations, real-time collaboration and on-call support are easier to secure.
Pricing varies by scope, stack, and compliance needs, but typical U.S. ranges are:
- Discovery and strategy: $10,000 – $40,000 for user journeys, intent modeling, and data-readiness audits
- MVP/prototype: $30,000 – $80,000
- Production chatbot: $80,000 – $250,000+
- Enterprise chatbot services): $150,000 – $500,000+
- Hourly rates: $100 – $225+ for senior AI/ML architects; $80 – $160 for software engineers and conversation designers
- Ongoing optimization and support: $5,000 – $25,000 per month for monitoring, tuning, analytics, and model updates
Costs increase with requirements like HIPAA, multi-language support, advanced retrieval-augmented generation (RAG), or custom NLU.
Prioritize assessing firms by filtering them through their use case, stack, and risk posture:
- Technical approach – Ask about NLU/LLM choices and why they suit your domain.
- Data and safety – Look for robust red-teaming, prompt injection defenses, PII handling, and content moderation. Confirm SOC 2/ISO posture, HIPAA, and encryption standards.
- Integration depth – Validate experience with your CRM, CX, and data stack.
- Measurement plan – Require clear KPIs and analytics for ongoing tuning.
- Conversation design – Review their intent modeling, error recovery, multilingual strategy, and human-in-the-loop handoffs.
- References and pilots – Ask for U.S.-based case studies and consider a timeboxed pilot with exit criteria.
Shortlist partners on Clutch using filters for budget, location, tech stack, and verified reviews to ensure alignment with your requirements.
- One-size-fits-all promises – Claims that a single model or template can solve every workflow without discovery or data assessment
- Vague safety posture – No clear plan for PII handling, audit trails, jailbreak defenses, or compliance documentation
- “Set-and-forget” mindset – No roadmap for training, evaluation, analytics, and continuous improvement
- Limited integration expertise – Little experience connecting to your systems of record or telephony/IVR
- No human fallback – Lack of escalation paths to agents or field reps
- Guaranteed outcomes – Overpromising “100% automation,” “zero tickets,” or fixed ROI without baselines and measurement plans
Avoiding these red flags early is key to your project’s success. Do your best to spot and address these warning signs right away.