Top Chatbot Companies in the United States
From Silicon Valley’s AI labs to New York’s enterprise consultancies and Austin’s fast-growing startup scene, the United States is a global hub for building high-performing chatbots and conversational AI platforms.
On Clutch, you can compare verified U.S. chatbot providers by reviews, tech stack, industry focus, and pricing to find the right fit for your roadmap — from customer support chatbots to complex, enterprise chatbot services with CRM and data-layer integrations. Our rigorous vetting process includes client interviews, portfolio checks, and service-line validation, so you can shortlist with confidence. Use filters to narrow by budget, location, framework, and industry expertise. Start with these helpful directories:
• Global Top Chatbot Companies
• Chatbot Companies in San Francisco
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UndisclosedUndisclosed50 - 249Bedford, MA
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Custom software development firm Digit88 Technologies Private Limited was founded in 2014. The team offers Custom Software Development and Web Development.
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$5,000+$50 - $99 / hr10 - 49Kirkland, WA
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App development company Cuboid LLC was founded in 2023. The team offers Mobile App Development and Custom Software Development.
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$75,000+$50 - $99 / hr1,000 - 9,999Palatine, IL
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See all 12 projectsNashTech is a software development company specializing in crafting custom software solutions, offering services such as software application building, legacy app modernization, and data management. Across their reviews, 100% of reviewers highlighted their professional approach, timely delivery, and high-quality work. Notably, 33% of reviewers emphasized their exceptional responsiveness and effective communication. NashTech is consistently praised for its impressive project management and culture fit.
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UndisclosedUndisclosed50 - 249Wilmington, DE
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Think360.ai, a midsize IT strategy consulting company, is headquartered in Wilmington, Delaware and Mumbai, India. Their services include IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Atlanta, GA
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Maestral Solutions, Inc. Is an user experience company. Their midsize team is in Atlanta, Georgia and Amsterdam, Netherlands. Their services include UX/UI Design and Artificial Intelligence.
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UndisclosedUndisclosed1,000 - 9,999New York, NY
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Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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$5,000+$25 - $49 / hr50 - 249New Port Richey, FL
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Reddensoft Infotech Pvt. Ltd., an user experience design company, was established in 2008. The company focuses on UX/UI Design and Graphic Design, and is midsize.
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$25,000+$50 - $99 / hr250 - 999Dallas, TX
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[x]cube LABS is an AI company. Headquartered in Dallas, Texas and Kondapur, India, the company provides Artificial Intelligence and AR/VR development.
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$5,000+< $25 / hr1,000 - 9,999Levittown, NY
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See all 19 projectsCogito Tech LLC is a data annotation company providing image and video labeling services for AI model development across various industries such as medical, agritech, and IT. Reviews highlight their consistent on-time delivery, high-quality annotations, and responsive communication. Many clients (approximately 80%) commended their alignment with budgets and values, and adaptability to changing requirements, with only minor feedback regarding occasional quality drops and delivery timelines.
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$10,000+$25 - $49 / hr50 - 249Orlando, FL
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See all 8 projectsUDS Technology is a technology solutions provider known for its expertise in custom software development and infrastructure support. The company has received overwhelmingly positive feedback, with clients praising its robust technical capabilities and effective project management. For example, UDS successfully migrated 57,000 students to a custom platform within two weeks. Reviewers consistently highlight UDS's problem-solving skills and the seamless integration of their teams, with over 80% noting their technical prowess and organizational efficiency.
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$25,000+$50 - $99 / hr1,000 - 9,999Chicago, IL
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See all 31 projectsELEKS is a software and technology services company specializing in software development, IT services, and staff augmentation for diverse industries, including finance, cybersecurity, and defense. Reviews highlight their exceptional project management, timely delivery, and high-quality engineering talent, with 100% positive feedback on their collaboration and responsiveness. Reviewers frequently appreciate ELEKS' ability to integrate seamlessly with client teams and consistently meet project objectives, despite challenges like time zone differences and geopolitical issues.
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$25,000+$50 - $99 / hr50 - 249Miami, FL
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See all 1 projectsNazaries intelligenia is a software development company known for delivering high-quality MVPs and providing skilled frontend and backend engineering support. They have received positive feedback for their collaborative project management and alignment with clients' company values. Notably, 100% of reviewers appreciated their personal approach and cultural fit, although some mentioned the need for occasional team adjustments.
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UndisclosedUndisclosed50 - 249Hoboken, NJ
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Mercurial Minds is a Robotics Process Automation company. Launched in 2013, their team specializes in Robotics Process Automation and Market Research.
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UndisclosedUndisclosed50 - 249Paoli, PA
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Big data company Source Meridian was established in 2016. In Medellín, Colombia and Paoli, Pennsylvania, the team offers BI & big data consulting & SI and cloud consulting & SI.
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$5,000+$25 - $49 / hr50 - 249Laguna Niguel, CA
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See all 6 projectsMeGaDev is a versatile technology solutions provider specializing in design, front-end development, and blockchain solutions. They are praised for their user-centric approach and seamless integration of services, with 100% of reviewers highlighting their commitment to delivering high-quality results. While some communication delays were noted, clients consistently commend their flexible project management and dedication to client satisfaction.
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$1,000+$25 - $49 / hr250 - 999San Jose, CA
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See all 12 projectsKsolves India Limited is primarily an IT services company, providing solutions like eCommerce integration, dashboard creation, and platform development. Based on reviews, the company demonstrates a strong track record of timely delivery and responsiveness, evidenced by 83% of positive feedback highlighting their support and knowledge. However, one review (17%) severely criticizes their project management and leadership, indicating potential inconsistencies in service delivery.
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$5,000+$25 - $49 / hr50 - 249Edison, NJ
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In Pune, India and Edison, New Jersey, Dynamisch Inc is a software development firm. Their services include Custom Software Development and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49New York, NY
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Global Institute For Digital Competitiveness - GIDCOMP is a London, England-based business intelligence company. Their services include BI & big data consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249Ramona, CA
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C3IT Solutions is a midsize Ramona, California-based AI firm. The team offers Artificial Intelligence and Robotics Process Automation.
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$25,000+$50 - $99 / hr10 - 49Las Vegas, NV
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Supersonic Labs is a big data company founded in 2024. Their team focuses on BI & big data consulting & SI and ERP consulting and SI.
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$1,000+$50 - $99 / hr50 - 249Pleasantville, NY
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See all 1 projectsCloud One Developers Inc specializes in designing user-friendly websites and creating engaging content, with an emphasis on secure online booking systems. Reviews highlight their expertise, client-centric approach, and timely delivery, noting positive customer feedback, increased bookings, and enhanced user engagement as key outcomes. The company is commended for its excellent project management and ongoing support.
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$5,000+$25 - $49 / hr1,000 - 9,999Emeryville, CA
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See all 25 projectsSeasia Infotech is a versatile software development company specializing in mobile app development, UI/UX design, and custom software solutions. Reviews reveal a strong emphasis on professionalism, timely project delivery, and effective communication. Approximately 90% of feedback is positive, highlighting their technical expertise and ability to meet client expectations, though some mention occasional project delays and challenges in adhering to contractual terms.
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$5,000+< $25 / hr1,000 - 9,999Wilmington, DE
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CMC Global is a cloud consulting & SI company. Launched in 2017, the team offers cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed250 - 999Linthicum Heights, MD
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In Linthicum Heights, Maryland and Bengaluru, India, Impact Analytics is an artificial intelligence development company. They offer Artificial Intelligence and AI Consulting.
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UndisclosedUndisclosed50 - 249Atlanta, GA
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BizAcuity is a business intelligence company. Based in Atlanta, Georgia and Hyderabad, India, their team specializes in BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999Perth Amboy, NJ
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Torry Harris Integration Solutions, a data analytics company, is based in Perth Amboy, New Jersey and Bengaluru, India. Their services include BI & big data consulting & SI and cloud consulting &
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Best Chatbot Companies in the US
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$75,000+Undisclosed250 - 999Charlotte, NC
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39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
35% AI Development30% Chatbots & Conversational AI65% Other -
$25,000+$50 - $99 / hr250 - 999Miami, FL
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% AI Development50% Chatbots & Conversational AI90% Other -
$100,000+$100 - $149 / hr50 - 249Danvers, MA
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% AI Development40% Chatbots & Conversational AI20% Other -
$75,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.1/40.018.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% AI Development45% Chatbots & Conversational AI30% Other -
$10,000+$50 - $99 / hr250 - 999Marlborough, MA
Ability to deliver
38.3/40.018.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
30% AI Development30% Chatbots & Conversational AI70% Other -
$10,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
37.1/40.018.4/20 Reviews9.6/10 Clients & Experience9.2/10 Market PresenceService focus
30% AI Development70% Chatbots & Conversational AI70% Other -
$25,000+$50 - $99 / hr250 - 999Austin, TX
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% AI Development35% Chatbots & Conversational AI70% Other -
$50,000+$50 - $99 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% AI Development25% Chatbots & Conversational AI90% Other -
$10,000+$150 - $199 / hr10 - 49Lewisville, TX
Ability to deliver
39.1/40.019.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% AI Development100% Chatbots & Conversational AI90% Other -
$10,000+Undisclosed250 - 999Sunny Isles Beach, FL
Ability to deliver
34.8/40.016.2/20 Reviews8.9/10 Clients & Experience9.6/10 Market PresenceService focus
50% AI Development50% Chatbots & Conversational AI50% Other -
$50,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% AI Development70% Chatbots & Conversational AI90% Other -
$25,000+$50 - $99 / hr250 - 999Atlanta, GA
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% AI Development25% Chatbots & Conversational AI10% Other -
$10,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% AI Development30% Chatbots & Conversational AI90% Other -
$25,000+$50 - $99 / hr250 - 999Aventura, FL
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
20% AI Development30% Chatbots & Conversational AI80% Other -
$10,000+$100 - $149 / hr10 - 49Sacramento, CA
Ability to deliver
38.1/40.018.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% AI Development100% Chatbots & Conversational AI90% Other -
$10,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
38.9/40.019.4/20 Reviews9.7/10 Clients & Experience9.7/10 Market PresenceService focus
30% AI Development40% Chatbots & Conversational AI70% Other -
$10,000+$50 - $99 / hr50 - 249San Francisco, CA
Ability to deliver
37.3/40.017.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% AI Development35% Chatbots & Conversational AI -
$5,000+$50 - $99 / hr10 - 49San Diego, CA
Ability to deliver
38.1/40.019.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% AI Development30% Chatbots & Conversational AI30% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
38.7/40.020/20 Reviews9.5/10 Clients & Experience9.2/10 Market PresenceService focus
20% AI Development25% Chatbots & Conversational AI80% Other -
$25,000+$50 - $99 / hr250 - 999Orlando, FL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% AI Development30% Chatbots & Conversational AI40% Other -
$25,000+$25 - $49 / hr250 - 999Lakeville, MN
Ability to deliver
37/40.017.2/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% AI Development35% Chatbots & Conversational AI80% Other -
$10,000+$150 - $199 / hr10 - 49Webster Groves, MO
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
35% AI Development35% Chatbots & Conversational AI65% Other -
$25,000+$25 - $49 / hr50 - 249Newark, DE
Ability to deliver
39.2/40.019.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% AI Development40% Chatbots & Conversational AI80% Other -
$50,000+$100 - $149 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
38.1/40.018.2/20 Reviews9.9/10 Clients & Experience10/10 Market PresenceService focus
15% AI Development20% Chatbots & Conversational AI85% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
34% AI Development25% Chatbots & Conversational AI66% Other -
$25,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% AI Development20% Chatbots & Conversational AI55% Other -
$50,000+$50 - $99 / hr10 - 49Langhorne, PA
Ability to deliver
35.8/40.017.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% AI Development80% Chatbots & Conversational AI70% Other -
$75,000+$50 - $99 / hr50 - 249Marlborough, MA
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
60% AI Development10% Chatbots & Conversational AI40% Other -
$50,000+$50 - $99 / hr50 - 249New York, NY
Ability to deliver
37.9/40.018.4/20 Reviews9.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% AI Development50% Chatbots & Conversational AI80% Other -
$10,000+$50 - $99 / hr50 - 249Sheridan, WY
Ability to deliver
37.3/40.019/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
35% AI Development40% Chatbots & Conversational AI65% Other
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U.S. Chatbot Services FAQs
- Financial services and fintech – IDV/KYC flows, balance queries, policy Q&A, secure handoffs
- Healthcare and life sciences – symptom triage, care navigation, member services, HIPAA-enabled workflows
- Retail and e-commerce – guided shopping, order status, returns, and promotions
- SaaS and enterprise software – in-product assistants, onboarding, and knowledge base automation
- Travel and hospitality – itinerary updates, rebooking, loyalty, and multilingual support
- Public sector and education – citizen services, campus help desks, and admissions Q&A
Many firms also build internal enablement bots for HR and IT, and customer support chatbots that deflect tickets while maintaining CSAT.
- Deep ecosystem access — U.S. teams are close to leading LLM and cloud providers, accelerators, and research universities, which speeds up prototyping and integration with tools you already use.
- Enterprise readiness – Many U.S. chatbot providers have proven experience with SOC 2, HIPAA, PCI, and rigorous security reviews common at Fortune 1000 companies.
- Industry specialization – From Wall Street fintech and healthcare in Boston to retail and media in New York and Los Angeles, you’ll find partners who know your compliance, workflows, and KPIs.
- Time zone alignment and support SLAs – For U.S.-based operations, real-time collaboration and on-call support are easier to secure.
Pricing varies by scope, stack, and compliance needs, but typical U.S. ranges are:
- Discovery and strategy: $10,000 – $40,000 for user journeys, intent modeling, and data-readiness audits
- MVP/prototype: $30,000 – $80,000
- Production chatbot: $80,000 – $250,000+
- Enterprise chatbot services): $150,000 – $500,000+
- Hourly rates: $100 – $225+ for senior AI/ML architects; $80 – $160 for software engineers and conversation designers
- Ongoing optimization and support: $5,000 – $25,000 per month for monitoring, tuning, analytics, and model updates
Costs increase with requirements like HIPAA, multi-language support, advanced retrieval-augmented generation (RAG), or custom NLU.
Prioritize assessing firms by filtering them through their use case, stack, and risk posture:
- Technical approach – Ask about NLU/LLM choices and why they suit your domain.
- Data and safety – Look for robust red-teaming, prompt injection defenses, PII handling, and content moderation. Confirm SOC 2/ISO posture, HIPAA, and encryption standards.
- Integration depth – Validate experience with your CRM, CX, and data stack.
- Measurement plan – Require clear KPIs and analytics for ongoing tuning.
- Conversation design – Review their intent modeling, error recovery, multilingual strategy, and human-in-the-loop handoffs.
- References and pilots – Ask for U.S.-based case studies and consider a timeboxed pilot with exit criteria.
Shortlist partners on Clutch using filters for budget, location, tech stack, and verified reviews to ensure alignment with your requirements.
- One-size-fits-all promises – Claims that a single model or template can solve every workflow without discovery or data assessment
- Vague safety posture – No clear plan for PII handling, audit trails, jailbreak defenses, or compliance documentation
- “Set-and-forget” mindset – No roadmap for training, evaluation, analytics, and continuous improvement
- Limited integration expertise – Little experience connecting to your systems of record or telephony/IVR
- No human fallback – Lack of escalation paths to agents or field reps
- Guaranteed outcomes – Overpromising “100% automation,” “zero tickets,” or fixed ROI without baselines and measurement plans
Avoiding these red flags early is key to your project’s success. Do your best to spot and address these warning signs right away.