Award Winning Web + Mobile App Development Agency

Brands all over the world tap into Net Solutions’ experience and expertise from nearly two decades of digital consulting to create meaningful and personalized experiences for their customers that leave an impact and build loyalty. Our client roster includes leading enterprises like Unilever, Microsoft, Harvard Business Review, IMG, Mothercare, and Euro Car Parts.

Startups love working with us to exploit our enterprise-grade production quality and process tooling to build their businesses in a reliable, transparent manner, trusting our focus on making them succeed. Multiple exits and relationships spanning over a decade underline their trust and our demonstrated abilities.

Net Solutions specializes in technology-agnostic solution development driven by Design Thinking, implementing the solution using world-class engineering practices across a spectrum of technologies with our custom flavor of Agile methodology, and using insightful analytics to help drive growth. This is reflected in the fact that Net Solutions was mentioned in Forrester’s Vendor Landscape of Top 65 Digital Experience Service Providers 2017 and Gartner Cool Vendors 2017 Guide as CRM Application Software Specialists in the Asia Pacific.

Net Solutions has won multiple awards from technology partners like Kentico and Adobe, industry bodies like WMA and Brandon Hall, and is a leading partner for solution enablers like Adobe, AWS, Microsoft, Acquia and Google.

 

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2000
Show all +
Chandigarh, India
headquarters
  • Site No. 15, Phase 1, Rajiv Gandhi Chandigarh Technology Park
    Chandigarh 160101
    India
other locations
  • Aldgate Tower 2 Leman Street Fourth Floor
    London E1 8FA
    United Kingdom
  • 111 Queen Street East South Building
    Toronto M5C 1S2
    Canada
  • 101 Avenue of the Americas, 8th Floor
    New York, NY 10013
    United States
  • 11601 Wilshire Blvd, 5th Floor
    Los Angeles, CA 90025
    United States

Portfolio

Key clients: 

Microsoft, Xerox, IMG, Yahoo, Harvard Business Review, Unilever, Ingram Micro, Bausch and Lomb, Lafarge, Dupont, Euro Car Parts, Mothercare, Flipkart and Velti.

Premier League TV - Live TV Mobile Experience to Engage EPL Fans Image

Premier League TV - Live TV Mobile Experience to Engage EPL Fans

IMG Worldwide wanted to build a web application and iPad app for the Premier League, allowing subscribers and members of the Premier League and IMG to view match schedules, review match highlights and stream videos at the same time.Premier League is the organizing body of the Barclays UK Premier League with responsibility for the competition, its Rule Book and the centralized broadcasting and other commercial rights. We helped
with increased reach to the Premier League audience, uninterrupted data flow and a rich user experience. Read full case study here: https://www.netsolutions.com/casestudy-epl

We helped Front Rush LLC, a US-based sports start-up, by building a Sports Customer Relationship Management solution for college and university coaches, making them a leader in Athlete Recruitment software. The Front Rush app allows college coaches to streamline and simplify their recruiting efforts, even when they are not in front of a computer. The app offers a cross platform experience. Read full case study:

Soaq - An Intelligent Enterprise Video Platform Image

Soaq - An Intelligent Enterprise Video Platform

Soaq was conceptualized and founded in 2015 by a team of people excelling in technology-based learning and development.The co-founders at Soaq, including Daniel Wolfe, considered the rising popularity of online video ( YouTube, Vimeo, and Snapchat ) and felt it was time to develop an intelligent video platform that would introduce the power of video to the workplace. Daniel approached Net Solutions to develop a corporate
YouTube-style, "Video-On-Demand" platform. Read full case study here: https://www.netsolutions.com/casestudy-soaq
IsaiX - Enterprise Sales Coaching Product Image

IsaiX - Enterprise Sales Coaching Product

We helped IsaiX, an organisation that helps clients their training and coaching needs by offering unique tools and solutions built on latest technologies, build a coaching and skill assessment solution. The product now helps managers in training, targeting, planning, tracking, evaluating and encouraging employee performance.IsaiX is headquartered in Montreal with offices in Canada, the US, and the UK. It  helps clients in the

professional services, government, high-technology, pharmaceutical, and financial services sectors. Read full case study here: https://www.netsolutions.com/casestudy-coach
Workplayce - A Digital Gamification Platform For Better Employee Engagement Image

Workplayce - A Digital Gamification Platform For Better Employee Engagement

We helped Workplayce build a Digital Gamification Platform for better employee engagement. Workplayce.com is an internal recognition platform utilized by admins/managers and employees, which enhances internal communication by offering various services.It is a privately held company that was founded in 2015. We developed an employee engagement web application for them. It offers digital connective services that streamline
communication and reward performance to promote an engaging work environment. Read full case study: https://www.netsolutions.com/casestudy-workplayce
Run To The Beat - Event-Based Web Experience Delivered For Nike Image

Run To The Beat - Event-Based Web Experience Delivered For Nike

The Run to the Beat Half Marathon (powered by Nike+) is an event that took place on 28th October 2012, with additional marathons planned for future dates. The event is sponsored by Nike, which also owns the Run to the Beat website (www.runtothebeat.co.uk). The event website contains information for past and future participants in the marathon. It is intended to be an

online platform where information is made publicly available so that photographers, DJs, organizers of charity events, etc. can all come to the same place to access the information. Net Solutions designed the site in responsive HTML to make it easier for visitors to consume content on the varied mobile devices available today. In combination with HTML5, this design choice also makes the site futureproof, to a large extent. Read full case study here: https://www.netsolutions.com/casestudy-runtothebeat
Manalogy - Project Managment Within An Enterprise Image

Manalogy - Project Managment Within An Enterprise

We helped Manalogy build a mobile solution for Project Management within an Enterprise.. Manalogy is a mobile app that helps manage projects, streamline networking between professionals, and improve peer-to-peer communications. It has been developed for both individual professionals and enterprises, in order to help them organize their work better. This app helps to ease the stress of maintaining separate records for each project,
by aggregating them and making them easy to access remotely via mobile. Read full case study here: https://www.netsolutions.com/casestudy-manalogy  
Jaypore - A Premium eCommerce Experience Image

Jaypore - A Premium eCommerce Experience

Jaypore is an eCommerce startup procuring premium ethnic items created by artists and craftsmen throughout India and selling these to customers within the United States. We helped Jaypore succeed in providing a premium eCommerce experience via a native iPad eCommerce app and Magento website. The user experience of Jaypore’s app was at par with that of apps like Gap, Etsy and Webby Parker. Read the full case study here:

EdPlace is devoted to engaging parents in their child's educational progress. Net Solutions developed an iOS platform for them could would make it easy for working parents to assign tasks to their children and review their academic progress, on the go. The major achievement was ensuring that the huge amount of content in the app stayed manageable for the client and even children could use it comfortably, without compromising on

its elegance. Read full case study here: https://www.netsolutions.com/casestudy-edplace
Sample Board - A DIY SaaS Software for Interior Designers Image

Sample Board - A DIY SaaS Software for Interior Designers

SampleBoard is a DIY (do it yourself) software for Interior Designers to create visual design concepts in minutes. Net Solutions helped SampleBoard build SaaS software that got them funded by Google in South Africa. SampleBoard enabled users to source, import and save product items, mood images, fabric swatches, textures, colors, palettes, patterns and create digital mood boards using the interactive drag-and-drop
interface.Earlier, softwares like Adobe Photoshop, Corel Draw or Illustrator were there, but there was no software equivalent to Sampleboard which was developed keeping the requirements of interior designers in mind. Read full case study here: https://www.netsolutions.com/casestudy-sampleboard
Beakn - IoT-Based Customer Loyalty Program Image

Beakn - IoT-Based Customer Loyalty Program

Beakn mobile serves as a solution to building customer relationships that meet the ever evolving needs of consumers.It was founded by Matt Frazier, CEO, who believed that by facilitating relationships with repeat or recurring customers on the Mobile platform, it would forge better customer relationships. With the boom in mobile technology and with more consumers making buying decisions on the platform, Matt observed that the
small to medium businesses ( SMBs ) could leverage it for building loyal relationships with their customers. Matt Frazier reached out to Net Solutions in order to integrate Beacon Mobile on the iOS platform, which, he found to be a challenge. Read full case study here: https://www.netsolutions.com/casestudy-beakn
Burst Tools® - A Cross Platform Digital Training Experience Image

Burst Tools® - A Cross Platform Digital Training Experience

Burst Tools® needed a complete transformation in order to properly target mobile products and IsaiX contacted Net Solutions in 2010 to build it from scratch. This marked the beginning of a long lasting IsaiX and Net Solutions relationship which also brought about building other products.Burst Tools® is a solution for document publishing and content consumption to make the learning experience more engaging for employees in an
organization. Read full case study here: https://www.netsolutions.com/casestudy-burst
A Digital Training Platform For Acquiring Film Skills Image

A Digital Training Platform For Acquiring Film Skills

We helped FilmSkills, a provider of industry-standard motion picture and television production training, enhance their website with a new user experience and some really useful features. FilmSkills wanted its Drupal website updated to add new features and functionalities, such as 'question manager', 'new individual tabs' and 'individual class'. They also wanted to have a few existing ones, such as 'take test' and 'quiz',
enhanced. They had approached another developer earlier but had disengaged as they had not been satisfied with the work done. So, they approached Net Solutions to redo the required changes. Read full case study here: https://www.netsolutions.com/casestudy-filmskills
Sitecore-Based Web Application For Online Reports Image

Sitecore-Based Web Application For Online Reports

We built a business application for IEMR by customizing Sitcore's CMS and ecommerce capabilities. IEMR was in need of re-developing his website built on the asp platform. The data being traded on the website was highly valuable, consisting of substantial paid reports. Hence, a highly secured platform was another major requirement.There were considerable concerns related to speed and User Experience (UX) in the existing website,
which required immediate alteration. IEMR wanted to shift it to Sitecore CMS because of the extensive features and flexibility of this platform.They also wanted the integration of noteworthy eCommerce features in Sitecore, which would enable easy access of desired survey reports to the buyers. Read full case study here: https://www.netsolutions.com/casestudy-iemr
Kitco - An Android App to Bring Real-time Information to its Customers Image

Kitco - An Android App to Bring Real-time Information to its Customers

We helped Kitco Metals, Inc., an Enterprise in metal trading, developed a mobile app to bring real-time information to its customers. With a huge lineup of desktop and mobile apps available on multiple devices and platforms, generating a huge amount of real-time data, Kitco felt a need to develop an intuitive testing strategy to ensure uninterrupted services to their worldwide customers. Kitco also wanted to develop an app for
Android devices to help its users track live precious metal quotes and other critical updates, on the move. There was also some hesitation at Kitco's end to work with an offshore service provider since they had never done outsourcing earlier. Read full case study here: https://www.netsolutions.com/casestudy-kitco
Mainstreet - A Compelling Digital Experience For Desktop and Mobile Devices Image

Mainstreet - A Compelling Digital Experience For Desktop and Mobile Devices

Mainstreet Equity Corp. is a publicly traded Canadian (TSX:MEQ) residential real estate company. Established in 1998, Mainstreet has grown its portfolio from 272 units with a market value of approximately $17 million to 8,414 units and an approximate market value of $1.15 billion. Mainstreet Equity Corp. wanted to develop a new website in an effort to cater to the modern Canadian audience, who are tech-savvy and would like to
search properties using their mobile devices. Before approaching Net Solutions, they had hired a vendor but were not satisfied with the quality of work. After doing their due diligence, they approached Net Solutions. Read the full case study here: https://www.netsolutions.com/casestudy-mainstreet
B2B e-Commerce Website For Selling Reports Image

B2B e-Commerce Website For Selling Reports

The redesigned website of Price Equity Research LLC, by Net Solutions aided in dynamic member creation along with well-managed admin. PER Interactive, the unique web interface of Price Equity Research is all about providing significant, market related study in simple and easily comprehensible terms. The wide-ranging clientele of Price Equity Research LLC includes investors, traders, fund managers, proprietary and derivatives
traders, business executives, research departments and financial advisors. Read full case study here: https://www.netsolutions.com/casestudy-price-equity
StayDream - Intuitive Mobile App For Offering And Renting Lodging Services Image

StayDream - Intuitive Mobile App For Offering And Renting Lodging Services

The StayDream app is a stepping-stone project of Diamond Vacation Homes (DVH) Canada Inc. Originally, Diamond Vacation Homes had been providing hotel bookings to clients in all major Canadian cities. With StayDream, their intention was to extend the scope of their business to providing relatively longer stays than hotels usually do. So, the app would need to connect the property owners and travelers who are looking for stays at a
particular location for 30 days or more. The client approached Net Solutions to build a go-to on-demand iOS app to enable travelers to book longer stays, starting 30 days onwards. It would also allow travelers to resolve their queries regarding where to stay, which places to visit, how to get there, and many more related questions. The client also required a web user interface for catering to property owners, where they could submit their contact information and details of their properties, which would be reviewed and approved or rejected by the admin of the app. Read full case study here: https://www.netsolutions.com/casestudy-dvh
Style Library - A Unique Fashion Brand Using Magento eCommerce Image

Style Library - A Unique Fashion Brand Using Magento eCommerce

The brainchild of Olah Inc., a textile marketing, development, and sales agency established in 1959, The Style Library, LLC. is another high-style concept developed by this fashion house. This e-commerce store offers high-end vintage collections of apparel, footwear, and accessories for rent to designers, stylists, and photographers. Meant for a selected market, this collection will be available to you if you make the cut!With
the aid of a well-managed website, they have been able to attract numerous professionals from the fashion industry, who have become their best customers. Read full case study here: https://www.netsolutions.com/casestudy-style-library
VIP Cars - Online Car Rental Booking Platform Image

VIP Cars - Online Car Rental Booking Platform

VIP Cars is one of the leading international car rental brokers. It provides secure, easy, and quick access to the top rental suppliers worldwide. Working with the well-established and most reputed suppliers such as Alamo, Budget, Avis, Hertz, National, and more, they provide an exclusive selection of cost- effective rental cars for more than 20,000 locations worldwide. It is an online car rental-booking platform and allows you to
search cars, and compares deals to find the best rental for your leisure or business trip. VIP Cars already had a website for their prospective clients to make online bookings for car rentals, in partnership with the various car rental companies that they work with worldwide. However, with the growth in the number of smartphone users, they wanted to offer their car rental services to mobile users, and planned to start with an iOS app for their users. Read full case study here: https://www.netsolutions.com/casestudy-vip-cars
The Veib - A Social Networking App Image

The Veib - A Social Networking App

Venamor Inc. is a healthy-lifestyle facilitation company that promotes people, places, initiatives, activities, and ideas that make the world a better place. It employs the use of media and social networking tools, games, and related products, to develop creative solutions to human problems. Venamor Inc. approached Net Solutions, to develop a hassle-free mobile social networking app, to promote a socially happy and healthy
lifestyle by encouraging users to attend group events of their interests. Read full case study here: https://www.netsolutions.com/casestudy-vnm
VOYlegal -  A Job Portal For Legal Professionals Image

VOYlegal - A Job Portal For Legal Professionals

VOYlegal is a recruitment firm for lawyers, formed by attorneys with substantial law firm or in-house practice experience. They mediate between lawyers looking for jobs, and prospective employers, to find a good fit. Their experienced recruiters provide individualized attention to both the candidates, and the firms. VOYlegal wanted a job portal built for them on which both lawyers looking for jobs, and prospective employers,
could register and let the firm help them reach informed decisions. Read full case study here: https://www.netsolutions.com/casestudy-voylegal
XEROX Image

XEROX

Xerox Corporation is a global business process and document management corporation that manufactures and markets many types of color and black-and-white printers, photocopiers, multifunction systems, digital printing presses, and related supplies and services. We created a HTML5-based app designed for the Apple iPad and Samsung Galaxy Tab tablets. We became Xerox's preferred vendor for future mobile app development

projects.  

Reviews

Sort by

E-commerce Development and Design for Fitness Retailer

“Net Solutions produces the best designs at the most affordable price.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2010 - Ongoing
Project summary: 

Net Solutions designed and developed an e-commerce website for a yoga and fitness retailer. Their team has also provided design work for packaging, apps, and marketing.

The Reviewer
 
1-10 Employees
 
New Orleans, Louisiana
Founder, Fitness and Lifestyle Retailer
 
Verified
The Review
Feedback summary: 

The internal team has been pleased with the results, leading to a successful decade long relationship. Net Solutions adapts to the needs of the client to best ensure they can provide quality results. Their team is talented, creative, and hard-working.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder of a yoga-based e-commerce site.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

We were looking for help with our e-commerce website.

SOLUTION

What was the scope of their involvement?

Net Solutions has become a longtime partner for us. Their team has designed and developed our e-commerce site. Over the years. hey also have designed all of our packaging, marketing collateral, and our app. 

What is the team composition?

I work with three members of the Net Solutions team but I have one main point of contact.

How did you come to work with Net Solutions?

I found Net Solutions through an old business partner and eventually took over the relationship.

How much have you invested with them?

We have invested between $50,000–$100,000.

What is the status of this engagement?

Our ongoing engagement with Net Solutions began in 2010.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Net Solutions produces the best designs at the most affordable price. They knew how to create direct to consumer high-converting websites. While others may focus on just the design, they approach it from a conversion point of view. It’s helped our conversions over the past decade.

How did Net Solutions perform from a project management standpoint?

Their project management is a 10/10. Net Solutions communicates effectively and meets deadlines. Our projects are all on BaseCamp and our teams primarily communicate through Skype.

What did you find most impressive about them?

My main point of contact at Net Solutions has been there for us from day one. As we’re approaching a 10-year relationship, he can pretty much read my mind. Where I used to have to spell things out in great detail, he now has a great grasp on what I’m looking for even when I don’t provide specific details.

Are there any areas they could improve?

No, everything has been great.

Do you have any advice for potential customers?

Net Solutions is quite a large company and they’ve got it down to a science. They’ll let any newcomers know exactly what their processes are and what they need the client to do to achieve their goals. If you have certain deadlines, they’ll work to get you there.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile Dev for Food & Beverage Ordering App Startup

"The development team was extremely knowledgeable and was able to make almost anything possible."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Aug. 2019
Project summary: 

Net Solutions designed and developed a user-friendly mobile app that allowed customers to order food from restaurants. Vendors could also use the app to manage their sales and inventory. 

The Reviewer
 
1-10 Employees
 
Brandon, Manitoba
Co-Founder, Food & Beverage App
 
Verified
The Review
Feedback summary: 

The app received strong feedback, overall. Although there were a few initial bugs, Net Solutions remained responsive to all potential issues and quickly resolved them. The team proved to be impressive in terms of planning, development, and final delivery.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of my company. My company provides a method for conveniently ordering food and drinks through an app for restaurants. On top of that it provides a way for restaurants to manage sales and inventory.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Solutions?

I hired Net Solutions to build the mobile app and the back end that runs and manages the app.

What were your goals for this project?

This project is the foundation of our company. Our business solely runs on the use of our app. The goal was to create something very user friendly for the customers and the restaurants.

SOLUTION

How did you select this vendor?

There was a very long search for the right company to develop the app. The list started with about 30 different companies. In the end we chose Net Solutions because they had a track record of high end projects and a very affordable price tag.

Describe the project in detail.

Once we selected the vendor we had a face to face meeting to discuss the app. I had already created a prototype app so it was very easy to communicate what we needed and the feel of the app we wanted.

The development team then worked on a wire frame and the design of the app. They sent everything to us for approval and feedback. We really did not change much from what their team came up with. We were very pleased with the work they completed.

Once all the designs were approved they continued to develop the app. From there it was constant communication to make sure the product was what we wanted. In the end we were very satisfied with the final product.

What was the team composition?

The team was composed of a few different developers. The project manager was my main contact but everyone on the team had the freedom to talk to me directly for any clarification on any aspects of the app. I had open communication with everyone on the team to ensure the product was developed exactly as I wanted.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have had great feedback on the app. As a start-up company we have nothing to compare to before hand. The app will not be fully put through its paces till we grow as a business. There was a few bugs after the release of the app but the development team quickly solved these issues and implemented the required changes.

How effective was the workflow between your team and theirs?

There was very effective workflow between myself and Net Solutions team. All communication was done through Skype and was very effective. We had constant communication for the entire project.

If there was any issues they would be available for a call almost immediately. I was worried there might be a language barrier going into this project but that was not the case. Everyone spoke excellent English and was very approachable.

What did you find most impressive about this company?

Overall, the company was very effective in delivering the project. The development team was extremely knowledgeable and was able to make almost anything possible. I was very impressed with all aspects of the company from planning to development to the release of the app.

Are there any areas for improvement?

Overall everything was done very well. I have no major complaints and will definitely use Net Solutions for any projects in the future.

5.0
Overall Score Working with Net Solutions has been a great experience.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We did not meet our original deadline. This was due to ensuring the app was perfect.
  • 5.0 Cost
    Value / within estimates
    The price was very reasonable.
  • 5.0 Quality
    Service & deliverables
    The app was exactly what we wanted and within our budget.
  • 5.0 NPS
    Willing to refer
    Net Solutions offered great service for a fair price.

Web App Dev for Hairstylist Startup

“The whole team was friendly and able to explain technical concepts we didn’t understand.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Jan. - May 2019
Project summary: 

Net Solutions built a responsive web app to connect health and beauty service providers to customers. The startup project included search by location, reviews interface, payment and scheduling capabilities. 

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Ann Ha
CEO, Boss Shop Services
 
Verified
The Review
Feedback summary: 

Reliable and consistent, the team delivered a quality platform that incorporated all required functionalities. They never missed a deadline and made themselves available to answer questions. Despite the innate challenges of a remote partnership, their professionalism added value.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Boss Shop Services. We aim to help service providers in the health and beauty industry to connect with customers and perform their service at the customers desired location. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

We wanted to create a web app to connect service providers in the health and beauty industry with customers who would be able to book and pay for services on the platform. There would also be a place for reviews and ratings, so providers could advertise.

SOLUTION

What was the scope of their involvement?

We initially asked for a very large-scale product, so they helped us scale it down for our budget. Because we’re a startup, we made our payment system one-sided and scheduling interface smaller than we originally thought. Additionally, they enabled ratings and reviews. This allowed us to get an MVP up and running. They knew what to develop, understanding the startup business. The team was able to advise on many aspects of the project.

How did you come to work with Net Solutions?

I found Net Solutions on Clutch. In total, we considered 5–6 vendors. I reached out, met up with a sales representative, and got a quote. It ended up being reasonable, and they were offering everything I needed to get started. We decided to proceed with them based on that. Their price point was straightforward as well. The lack of ambiguities there was encouraging.

How much have you invested with them?

We invested about $28,000 in their services. 

What is the status of this engagement?

The project lasted from January–May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform is up and running, and we’re now working internally on marketing it. But, all of the functionalities are working so far. They were able to deliver everything we conceptualized. It was great to see it. 

While we didn’t choose to invest in app design, it looks really good already. We had to find our own pictures, and that’s the only thing I’d change at this point. 

How did Net Solutions perform from a project management standpoint?

They were on time for every single call and got back to me within 24 hours despite being in another country. Our Skype calls always occurred as scheduled. They were amazing communicators.

What did you find most impressive about them?

They’re so professional, always on time and on budget. Very pleasant to discuss and brainstorm on the project for the best route to accomplish the task. The whole team was friendly and able to explain technical concepts we didn’t understand, taking us through the backend. I have friends in the startup web app industry who have failed in developing their web app because they invested their development in companies that either continued to charge them for every small change or just delivering a web app that was not even functional. But my experience with Net Solutions was really great and a success.  

Are there any areas they could improve?

It would be helpful for clients to be given documentation detailing everything they wanted us to have ready to move forward in each part of the development. There were some parts of the project that were delayed because we didn’t have what they needed.

Do you have any advice for potential customers?

Like I said before, my issue was having necessary content ready as they needed it. It’s important to give them as much content as possible at the start of the project, so they understand your business and how to develop your solution without delays.

5.0
Overall Score They’re wonderful and friendly partners.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time.
  • 5.0 Cost
    Value / within estimates
    They were the most affordable of all the vendors we considered.
  • 5.0 Quality
    Service & deliverables
    They always followed through on their promises.
  • 4.0 NPS
    Willing to refer
    You won’t ever meet them in person because they’re remote.

App Development for On Demand Cosmetic Services

“The quality of the app is exceptional, especially for the price I’m paying.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

Net Solutions built an iOS and Android app, collaborating closely with the internal team to meet expectations. It’s currently in the final stages of testing and will go live soon.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Founder, On Demand Services App
 
Verified
The Review
Feedback summary: 

Net Solutions has a competitive price and does great work, consistently providing feedback and suggestions to make the product as successful as possible. The team maintains constant communication and is extremely professional, making them a reliable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an on-demand cosmetic service startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

I needed a partner who could develop the app for my service.

SOLUTION

What was the scope of their involvement?

Net Solutions developed an MVP for my app, which is currently in the final stages before it goes live. The app is an on-demand cosmetic service, meaning cosmeticians will come to a user’s home to provide makeup, haircut, or nail services. Net Solutions worked on the mobile app from start to finish, building it for both iOS and Android. We iterated on the design until we reached something that met my expectations. Right now, it’s in testing.

What is the team composition?

I work with the project manager and two lead developers.

How did you come to work with Net Solutions?

I found about ten different agencies through online review sites. I contacted them, and Net Solutions seemed to be the best fit. They understood what I wanted, and they had a fixed and competitive price, so I hired them.

How much have you invested with them?

I've spent around $45,000 CAD (approximately $34,000 USD).

What is the status of this engagement?

We partnered in January 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of the app is exceptional, especially for the price I’m paying. I’m happy with the work, and the app continues to get better. If something doesn’t meet my expectations, they’re more than willing to fix it.

How did Net Solutions perform from a project management standpoint?

They consistently seek clarification to minimize any unnecessary work. We communicate daily, and they’re incredibly responsive.

What did you find most impressive about them?

They have my best interest at heart. They provide feedback and solutions that I may not have even considered, which shows me that they want my product to be successful. The team is also highly professional.

Are there any areas they could improve?

The final deliverable doesn’t quite match up to my original design, but MVPs rarely do. Plus, the app is great for the price I’m paying.

Do you have any advice for future clients of theirs?

Know what you want to do and provide as many details as possible at the beginning. It will make the partnership much easier and let you get the most out of your investment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already referred them.

Web Dev and Maintenance Partnership for Pageant Org

"Their organized style of work stands out."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2018 - Ongoing
Project summary: 

Net Solutions managed a website and added new features as part of an ongoing development partnership.

The Reviewer
 
11-50 Employees
 
Boston, Massachusetts
CEO, Pageant Directory
 
Verified
The Review
Feedback summary: 

Their capable development work has freed internal resources for other business needs, which has improved efficiency. Net Solutions is a communicative partner who makes challenges and price changes clear as soon as possible. They work within existing structures to deliver satisfactory results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a pageant directory.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Solutions?

We hired them to take over the development and management of our website.

What were your goals for this project?

I wanted a reliable team who could fix the errors of a previous vendor and create a profitable platform.

SOLUTION

How did you select this vendor?

We interviewed a few web development companies based on their Clutch reviews before choosing Net Solutions.

Describe the project and the services they provided in detail.

They provide website management, development, and deployment of new features.

What was the team composition?

We have 3–6 people involved depending on the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They have alleviated my development concerns. I can now focus fully on building my business, which is invaluable to me.

How was project management arranged and how effective was it?

They communicate well and there are no surprise costs. They tell me when they have encountered a challenge and when a bill might be higher or lower than estimated. They give me enough notice that I can ask them to hold off on additional work or to add more work depending on the budget.

What did you find most impressive about this company?

Their organized style of work stands out. My last four vendors would deploy features without telling me and without adequate testing, which would cause the site to break. Net Solutions delivers functionalities that work within our existing structure.

Are there any areas for improvement?

No, not that I can think of.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev and AWS Assistance for GWA Group Ltd.

"[I'm impressed by their] ability to quickly adapt and cater to the client’s needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
August 2016 - Ongoing
Project summary: 

Net Solutions leads all web development, both frontend and backend. They build and maintain several brand sites, internal tools for sales and marketing teams, as well as provide AWS infrastructure services.

The Reviewer
 
1,001-5,000 Employees
 
Australia
Sandeep Babbar
Technology Director, GWA Bathrooms & Kitchens
 
Verified
The Review
Feedback summary: 

Net Solutions is a collaborative, proactive, and accommodating team. They excel at design and project management, and they’ve helped the process run smoothly. Communication is consistent and they're always finding ways to be more efficient, often resulting in heightened innovation.

BACKGROUND

Introduce your business and what you do there.

GWA Group is the biggest and the most trusted company in the building and construction sector of Australia. GWA is Australia’s foremost designer, importer, and distributor of iconic brands and products, servicing and enhancing residential and commercial bathrooms and kitchens across Australia and New Zealand. The product range is distributed under Australian brands including Caroma, Clark, Dorf, Fowler, Stylus, and international brands including Cristina, Schell, EMCO, Virtu, and Sanitron. I work for the digital & technology team and have been with the organization since May 2016.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

We had an in-house digital team until last year; all web development work was done internally. But, GWA wants to be in the business of designing and manufacturing great products for a consumer; we don’t want to be in the business of building software and digital solutions. So, we wanted to change the operating model of the digital team and bring in more external players.

Reducing the FTE [full-time equivalent] engagement in the digital team by outsourcing resulted in savings which are being repurposed for some innovation work.

SOLUTION

What was the scope of their involvement?

Net Solutions currently manages end-to-end work for all web-related development. We currently have around 12 full-time development resources working on various GWA projects. They maintain 11 Drupal sites and continue rebuilding branded microsites for launch later this year. They also designed and built a specifications tool for the sales team, as well as a competitor monitoring app for the marketing team. The last thing they handle is our AWS infrastructure.

The model keeps on evolving to make sure our needs are met. Net Solutions is very flexible in terms of making changes to the resourcing model. We started with 3 full-time resources and 1 T&M [time and material pricing] resource. Now we have scaled up to 12 full-time resources and around 5 T&M resources. The resources were finalized by the account manager and the project manager working on our account. We are very satisfied with all the resources who have worked on our account.

How did you come to work with Net Solutions?

They participated in an RFP process, along with 5–6 other vendors under consideration.

How much have you invested with Net Solutions?

Ballpark would be around AU$250,000 in last 10 months. [$200,000]

What is the status of this engagement?

We started about August 2016 and the collaboration is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Net Solutions has been very proactive about the solution design. They engage the head of technology, solutions architect, and UX resources to fine tune the solution design for us. The project manager orchestrates the full involvement of different teams to deliver a zero defect solution.

How did Net Solutions perform from a project management standpoint?

Excellent, I am in constant touch with the project manager and the management team. We are constantly exploring ideas on how to make the engagement more effective. A variety of tools are being used to collaborate and manage the project and business analysis aspects.

What did you find most impressive about Net Solutions?

Their ability to quickly adapt and cater to the client’s needs.

Are there any areas Net Solutions could improve?

No.

What tips or recommendations could you share that might increase the likelihood of success with Net Solutions?

I’d recommend outsourcing in order for internal teams to be able to concentrate on their core strengths. It also helps lower operating costs, provides a lower cost of failure, and you don’t have to worry about the internal resources crunch.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have.

Custom iOS Dev for Healthcare Company

"They took a lot of initiative, and worked through all the ambiguities."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2016 - Ongoing
Project summary: 

Net Solutions helped develop an online pharmacy .NET platform. They assisted in everything from business analysis to UI, UX, and QA. They also helped with bug fixes and enhancements of an existing iOS app.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Project Lead
 
Verified
The Review
Feedback summary: 

Net Solutions delivers consistently top-notch code. Their QA process is reliable and the team is proactive in problem-solving. Though they could improve some project management, such as Basecamp interfacing or source-control integration processes, Net Solutions is highly responsive and flexible.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a software company dealing in the health and medical space. We offer a couple of solutions, including an online appointment and booking system, and an online check-in system for general practices—doctors and clinics. I am the project lead for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

We have an online pharmacy delivery service, which is the project we’re working on with Net Solutions. We were building the product from ground-up.

SOLUTION

What was the scope of their involvement?

Net Solutions was involved with everything, from business analysis to user experience and user interface design, software development, testing, QA, and so on. Our company was responsible for a part of the work, and Net Solutions handled the rest. The product we were working on was based on the .NET stack.

The product is an online pharmacy delivery system. I can’t disclose too much information about it, since we’re a publicly-listed company, but the product will serve the pharmacy space in Australia.

Net Solutions also worked on another one of our projects, an iOS app for which we needed to make some changes and fixes. It had some bugs, and we needed to improve its interface. I was happy with Net Solutions’ work there.

What is the team dynamic?

Net Solutions assigned around 6 people, including a business analyst, 3 developers, and a project manager who worked part-time on our project.

How did you come to work with Net Solutions?

I liked their previous work, and was looking for an offshore service provider. I compiled a list of 10 companies, mostly based in India, and Net Solutions seemed to be the best one to go with. They had good reviews, and their client list was pretty impressive. One of the main things I considered was whom Net Solutions had worked with previously. Their account manager showcased some of the work they’d done, which was pretty impressive.

How much have you invested with them?

The project was not trivial, sitting well over $100,000.

What is the status of this engagement?

We’ve been working with Net Solutions for about 8 months, since October 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve been very impressed with Net Solutions’ quality of work. Their UX/UI team is especially good. In certain cases, we couldn’t figure out a solution for fixing something, but Net Solutions did. I have no issues with them in terms of code quality or QA process.

How did Net Solutions perform from a project management standpoint?

We communicated via email and phone, but mostly via Skype voice and text. We also used JIRA to manage the project, which was the other main point of contact. Net Solutions used Basecamp on their end.

What did you find most impressive about them?

I could compare them with other people we’ve worked with, but it wouldn’t be fair, since those are Australian vendors. Net Solutions is the only Indian company I’ve used.

One thing I liked about Net Solutions was their flexibility. Our time zones are off, given that I’m based in the U.S. and they’re in India, but they were responsive. I could pretty much expect a response straight away, no matter when I sent them a message. The account manager there is good, and Net Solutions is proactive in what they do. They helped me out with a few issues in our own environment when we posted the application for testing.

Are there any areas they could improve?

Being an offshore vendor, Net Solutions is good in this space, but the communication would be improved if they were local. Basecamp is not the best tool to use, as it gives very little interactivity with the client, as a forum-like system. This is why we’ve had to move most of our conversations either to Skype or JIRA. The engagement system used by Net Solutions needs to be upgraded.

Secondly, the source-control integrations they have at their end could be improved. Their approach involved Net Solutions building all the code, and checking it into their own source code repository. Every 2-or-so weeks, they would check all that code into our repository. That process needs to be improved a bit.

Do you have any tips for helping clients be more successful with a similar project?

Have your requirements be absolutely clear. This is where Net Solutions helped us out a lot, since our requirements weren’t good at all. They took a lot of initiative, and worked through all the ambiguities. For other people considering this sort of project, the better they document their requirements, the better it will be for everyone involved.

The communication becomes a problem when working with an offshore team. Unclear requirements can potentially stuff up the whole thing.

5.0
Overall Score The next project I offshore will definitely go to Net Solutions.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    There were a few issues which could have been avoided.
  • 5.0 NPS
    Willing to refer

iOS & Android Prototype Dev for App Startup

"They won’t send me anything without testing it properly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

Net Solutions handles the cross-platform development of a video-based mobile MVP, allocating 6 stable team members on a fixed-resource basis to conduct iterative work, testing, tweaks, and support.

The Reviewer
 
1-10 Employees
 
Warwickshire, United Kingdom
Founder
 
Verified
The Review
Feedback summary: 

Through Net Solutions’ technical expertise and thorough QA measures, the product stands to succeed after launching on app stores. Their organized project management, attention to detail, and value for money continue to impress. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Campus Interactive, which has grown into a different business. I'm working on a new project that takes award ceremony footage—such as graduations, corporate award ceremonies, prize-givings—as well as mass-participation sporting events such as marathons, triathlons, and cycling and allows videographers to clip videos and send individuals their own moment via mobile devices in real-time and share the content on social media.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

I’ve had lots of different businesses and am now running RupertForsythe.com, which creates bespoke champagne. I originally went to Net Solutions in order to develop an app for that business. At the same time, I had a few other small projects, including my latest venture that started in October 2016.

SOLUTION

What was the scope of their involvement?

Net Solutions built the initial version of my video-clipping service using Xamarin in order to build cross-platform versions concurrently. That decision as based mostly on my budgetary requirements. According to their team, the best approach would have been to build native apps, but Xamarin could still deliver what I needed, especially for an MVP. We’re not commercially ready yet, so I cannot mention specific functionalities.

I met the team in India during the MVP phase, and I’ve continued to work with them from the U.S. via Skype and phone. I worked with a business analyst who had actually lived and studied in the U.K. Cultural differences can create issues in these situations, but having access to someone who could understand my references and cultural terminology was very helpful. In total, I collaborated with around 6 people from Net Solutions. The team has been mostly stable. They operate in a few different ways, and I’ve used their fixed-resource model, which I recommend for long-term projects. Budgets are important for a startup, and this model is cheaper overall. For example, Net Solutions recently quoted me for a project which, with an hourly fee, would have cost around £5,000 [$6,500], but, on a fixed-resource model, it’s only £3,600 [$4,500].

How did you come to work with Net Solutions?

I knew that I didn’t have the budget for a U.K.-based dev team, so I looked at Eastern Europe and India particularly. There is a large spectrum of quality and cost in India, and, like anything else in life, you get what you pay for. Net Solutions is at the upper end of the cost scale, compared to other Indian companies, but a quality goes with this, and they’re still more cost-effective than a U.K.-based team. They seemed like an ideal solution, so I met the team and looked at their work. The fact that I was working with a past client of theirs helped legitimize the commitment.

How much have you invested with Net Solutions?

The cost of their work has been around £100,000 [$129,400]. We have budgeted an additional £50,000 [$64,700] for the next quarter.

What is the status of this engagement?

I started working with Net Solutions in October 2016. The first MVP went live in January 2017, and their involvement is ongoing. 

RESULTS & FEEDBACK

How did Net Solutions perform from a project management standpoint?

The whole process was iterative. We ran single tests and got feedback from them. For our first release, I was given telephone and Skype support from Net Solutions’ side, literally hour-by-hour. We’re an events-based business and need to deal with issues in real-time.

After we came back with our feedback and findings, we made the next round of tweaks and iterations and tested it again in February and April of 2017. As a result, we have written a scope and started work on an editing tool for videographers and are tackling the next wave for the consumer website.

What did you find most impressive about Net Solutions?

I have worked with U.K.-based developers, but they were all small businesses, which cannot provide the same kind of support around an entire project as I’ve gotten with a company like Net Solutions. However, they’re not as quick as using 1–2 people to hammer code out instantly. Net Solutions’ work may not be instantaneous, but they ensure a thorough QA process. They won’t send me anything without testing it properly.

It may not be a unique feature, but having hotel rooms on-site in India is worth mentioning. I know that many organizations have a U.K. base, and Net Solutions has a great London-based digital strategist. Their CEO, Sameer, has been in London quite often as well, and I’ve met him a couple of times in order to explain the project and get his feedback. Meeting regularly with the dev team is not a vital requirement anymore, but it was a part of the initial process for cementing the relationship, allowing me to form relationships. We’ve established a connection, and I know that Net Solutions’ team is not treating the work as just another project. They recognize what’s important to me. I also know that, when I’m working with them, if something’s not quite right, there’s a reasonable explanation. Even in this world of technology, it’s still about people, and Net Solutions is very good in this area.

Are there any areas Net Solutions could improve?

Not being able to turn on a dime can become frustrating at times, but I know why that's not possible for them. We’ve also had occasional language and interpretation issues, particularly in writing, but this is to be expected.

What tips or recommendations could you share that might increase the likelihood of success with Net Solutions?

Anyone looking to conduct this type of project should jump on a plane and visit Net Solutions’ team face-to-face. That’s the best way to build a relationship in the long-term.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re close to perfect.
  • 5.0 Cost
    Value / within estimates
    We’re getting a good value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already referred them to lots of people.

Platform Enhancement & iOS Dev for Ed Tech Startup

"[W]e have a lot of confidence in their team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2014 - Ongoing
Project summary: 

Net Solutions created an at-home educational iOS app by reinventing the existing web-based platform as a mobile product. They now manage all development tasks across core feature rebuilds. 

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Founder
 
Verified
The Review
Feedback summary: 

Thanks to Net Solutions’ technical expertise, product satisfaction prompted 100% business growth each year. Lifetime customer value has risen by 40% since 2016. The team’s effective project management, accurate timing and pricing estimates, and problem-solving approach continue to drive success.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We equip parents in the UK to help their kids with schoolwork. We offer a variety of resources that assist students from 5 to 16 years old. We focus on the home environment and support both home educators as well as customers who are tutoring their kids for exams or academic challenges. I’m the founder of the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

We were working with a previous outsource development company and wanted to switch to get more professionalism within our business. 

SOLUTION

What was the scope of their involvement?

We hired Net Solutions initially to develop our iOS app. Another supplier handled all of our technical development. We used this project as a way to test them to see if we had enough confidence to switch providers. They did a fantastic job, which prompted us to move all of our development work to them. The work is all web-based, and Net Solutions took over our PHP LAMP development.

How many resources have been assigned to your project?

We have 3 developers working on the project at a time—2 dedicated PHP developers and a part-time iOS developer. We have a project manager and product owner as well. Some people on the team have been the same since the beginning, and others have changed. The project manager switched during our partnership. That was an unexpected change, but the process went smoothly. The turnover of staff is lower than I’d expect from a small team over a couple of years.

Are there key features that are included in your app?

The iOS app is fully functional. It’s an all-encompassing product. Net solutions did a deep dive into the overall functionality and recreated it as a mobile platform, which was challenging to do. Net Solutions successfully executed our goal.

They also did a complete relaunch of the payment and subscription system. We’re a subscription business linked to the overall product. Managing subscriptions is a technically challenging proposition, so they actually rebuilt all of that for us.

Now, they’re rebuilding a lot of the existing core features that were built in the paired down version. It’s about 5 years old, and certain elements have to be completely redeveloped. Net Solutions is managing that process effectively, and I’ve been impressed with their approach.  

How did you come to work with Net Solutions?

We had a long process with clear objectives. Their professionalism and clarity really stood out. They answered our questions properly. The onboarding process was very strong, which gave us the confidence to go ahead with them.

How much have you invested with Net Solutions?

We spent £40,000 [$51,400] on the iOS app and £80,000 [$102,800] per year.

What is the status of this engagement?

We started working together over 2 years ago. Earlier in the year, we did a review of where we’re doing strategically with our development and decided to continue investing with Net Solutions. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

As a business, we’ve grown 100% each year since we started. The key metric we look at is the lifetime value of the customer, which is influenced by how successful the product is for them. That’s grown by 40% in the last year. We attribute a lot of that to product development as well as the content. Growth is driven by people spending more on our platform and staying on the platform longer. That’s linked to product satisfaction.

The feedback internally has been positive, and we have a lot of confidence in their team. We’re driving them quite hard as a supplier and make sure they deliver what we want. We try to be a good customer. We understand the limitations of the outsource model. Because of that, we get a lot out of the relationship. We’re generally very satisfied with the work they produce.

How did Net Solutions perform from a project management standpoint?

We use Slack and JIRA for communication and task management. Several members of our team have met their team periodically to invest in the relationship.

What did you find most impressive about Net Solutions?

They are the right fit for us culturally. They’re eager to deliver good products, which paves the way for business success. From my perspective, the owner runs the company extremely well. That gives us a lot of confidence in terms of investing with them going forward.

Are there any areas Net Solutions could improve?

There are always better ways to communicate. Any issues we’ve had have been because of a breakdown in communication. They’ve definitely gotten better at assessing upfront.

What tips or recommendations could you share that might increase the likelihood of success with Net Solutions?

Understand who you’re employing and what their limitations are. Don’t try to fit them into a certain box of your expectations. There’s only so much molding you can do. Once you understand that, you can fill any gaps. I think this is important for anyone working on an outsource basis. 

5.0
Overall Score Nothing is perfect. There are issues, but they’re handled exceptionally well.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re proficient with estimations and responsive to issues.
  • 5.0 Cost
    Value / within estimates
    They’re good value compared to many other options. They don’t compromise service or delivery.
  • 5.0 Quality
    Service & deliverables
    The product speaks for itself.
  • 5.0 NPS
    Willing to refer

PHP Development and Testing for Website Security Firm

"All of the time we spent finding them was completely worthwhile."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2014 - Ongoing
Project summary: 

Net Solutions conducts software development and testing in an outsourced engagement, delivering functional packages for a security product. A single Android resource also supports rapid scaling. 

The Reviewer
 
1-10 Employees
 
Scotland
Co-founder, Website Security Firm
 
Verified
The Review
Feedback summary: 

The high-quality components created by Net Solutions demonstrated immediate and precise functionality, requiring no major fixes or tweaks. Their proactive workflow, constant accessibility, and reasonable price point contribute to outstanding results.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and managing director of a website security platform. The product is an anti-virus for websites. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

I hired Net Solutions because we needed PHP development. We had a choice of hiring someone on staff or outsourcing overseas. The issue with employing overseas is that 99.9% of the time, outsourcing ends badly. It’s a bad model, but it is cheap. The issue with employing someone in-house is that it’s very expensive. Both the staff member’s salary and UK taxation are extremely high.

We’ve never been successful with another company before outside of the UK. But, we had a fantastic experience with Net Solutions. We were able to benefit from their expertise, which met our needs perfectly. 

SOLUTION

What was the scope of their involvement?

Net Solutions has done PHP work and testing, and they provided an Android developer who has joined our team. The delivery of all of their efforts has been perfect because they have monitors who audit the work before it comes to us. We have an account manager who’s the intermediary between us and the developers. She’s fantastic.

How did you come to work with Net Solutions?

We were trying to find new developers overseas because the previous company from India we were working with was a disaster. We spent a week looking at Clutch and calling different companies. We conducted an intense interview process with our top choices to find out how they worked. Overseas firms tend to claim they can do everything. We came across 2 companies that we thought were great. One was overpriced and turned out to be unreliable. The other company was Net Solutions. At the time, they were too busy to work with us because they’re clearly in high demand. For a later project, we managed to partner with them. The delivery was exactly what we expected. All of the time we spent finding them was completely worthwhile.

How much have you invested with Net Solutions?

We have spent $75,000 each year, on average.

What is the status of this engagement?

We started working with them in March of 2014.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We needed a PHP developer fast, and they were able to provide that. The work they delivered was almost exact in its quality. Nearly every software package has pieces that need to be corrected, but what Net Solutions provided was fantastic. We were able to take the system they delivered and start using it right away.

How did Net Solutions perform from a project management standpoint?

The developer was part of our team and could log in and speak to us as if we were in the office together. Their English level was impeccable. They delivered ahead of schedule. In terms of communication, if I message them, they get back to me in under 5 minutes, even though they are hours ahead of us. Even if I contact them in the middle of the night, they’ll wake up and work with me. They are a fantastic company.

What did you find most impressive about Net Solutions?

I’m very happy with their team. They allowed us to scale when we needed to quickly. When we wanted an Android developer, they provided the right person immediately.

Are there any areas Net Solutions could improve?

I can’t think of anything. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered early.
  • 5.0 Cost
    Value / within estimates
    We had a fixed monthly price for our resource.
  • 5.0 Quality
    Service & deliverables
    We were able to put the software right into our system. With other agencies, errors happen and need to be fixed, but this was a finished piece.
  • 5.0 NPS
    Willing to refer
    I have already recommended them.