# Net Solutions Net Solutions Reviews (52), Pricing, Services & Verified Ratings - Verified - 4.7 out of 5 average review rating - 0 connections joined Net Solutions's Network [Visit Website](http://www.netsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/net-solutions) **The development partner clients keep for 17 years** Net Solutions builds and modernizes the software companies run their businesses on: AI systems taken from pilot to production, legacy platforms re-architected without interrupting trading, and commerce engineered for complex catalogs. Founded in 2000, we are a 300-person team of engineers, designers, and strategists with offices in Toronto, New York, Los Angeles, London, and Chandigarh. Clients include Euro Car Parts, GSF Car Parts, Harvard Business Review, PayPal, IMG, GWA Group, Hancocks, and 2XU. The number we are proudest of is not on this page: our longest client engagement is in its 17th year and still active. The platform we built for Euro Car Parts in 2009 has grown online revenue roughly 400x and is still under active development today. GSF Car Parts doubled daily online orders after replatforming with us. We earn engagements like these by working as an extension of our clients' teams, which is the word reviewers on this profile reach for more than any other. Our capabilities span: 1. Product strategy and experience design 2. Custom web and mobile development 3. Commerce engineering, Adobe Commerce and composable 4. Application modernization and cloud migration 5. AI and agentic systems, from pilot to production 6. Data engineering and analytics We are technology-agnostic and recommend the stack the problem needs. Our methodology combines design thinking, agile execution, and evidence over opinion: every claim we make to a client traces to data they can check. **Why Net Solutions:** - 25 years building and running production software - 4,000+ projects delivered across 40+ countries - Longest client engagement: 17 years, still active - 52 verified Clutch reviews; "communicative" is the most-mentioned trait - Offices across Canada, the USA, the UK, and India We partner with leading technology providers to design modern, scalable digital ecosystems, from composable commerce architectures to AI integration and personalized customer experiences across channels. ## Company Information - Minimum project size: $50,000+ - Hourly rate: $25 - $49 - Number of employees: 250 - 999 - 5 Locations: - Toronto, Canada (Headquarters) - Chandigarh, India - London, England - New York, NY - Los Angeles, CA - Founded in 2000 - 12 timezones: Greenwich Mean Time (GMT), Universal Coordinated Time (UTC), Central European Time (CET), Eastern European Time (EET), India Standard Time (IST), Australia Central Time (ACT), Australia Eastern Time (AET), Pacific Standard Time (PST), Phoenix Standard Time (PNT), Mountain Standard Time (MST), Central Standard Time (CST), Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 35% AI Development - 25% E-Commerce Development - 20% Custom Software Development - 20% Enterprise App Modernization ### Focus Areas - Frameworks and CMS: - 100% .NET - E-commerce Systems: - 75% Magento - 25% Big Commerce - Application Platforms: - 40% Amazon Application Development Framework - 40% Azure Platform - 10% Linux server - 10% Windows server - AI Expertise: - 30% Chatbots & Conversational AI - 30% Machine Learning - 30% Natural Language Processing - 10% AI Recommendation Systems - AI Technologies & Models: - 30% Open AI GPT-3 - 25% Anthropic - 15% Cohere - 15% Deepmind Gopher - 10% Facebook OPT - 5% AI2 - Programming & Scripting: - 20% ASP.NET - 20% Kotlin - 20% PHP - 20% Python - 20% Swift ### Industries - 30% eCommerce - 5% Automotive - 10% Education - 10% Medical - 15% Information technology - 15% Retail - 15% Sports ### Clients - 10% Small Business (<$10M) - 70% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.7 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Net Solutions offers competitive pricing and good value for cost, with projects typically ranging from $28,000 to over $250,000. Clients appreciate their transparency, responsiveness, and technical expertise, though some noted issues with project management and communication. **Most Common Project Size**: $50,000 to $199,999 based on 44 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $50,000 to $199,999 based on 17 reviews - Mobile App Development: $10,000 to $49,000 based on 15 reviews - Web Development: $50,000 to $199,999 based on 12 reviews - UX/UI Design: $10,000 to $49,000 based on 3 reviews - Other IT Consulting and SI: $50,000 to $199,999 based on 2 reviews - E-Commerce Development: $50,000 to $199,999 based on 1 review - Business Consulting: Less than $10,000 based on 1 review - Web Design: $10,000 to $49,000 based on 1 review - API Development: Confidential based on 1 review - IT Managed Services: Confidential based on 1 review - Application Testing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Net Solutions Review Insights Overall Review Rating: 4.7 - Quality: 4.7 - Schedule: 4.7 - Cost: 4.7 - Willing to Refer: 4.7 ### Top Mentions - Communicative (16 mentions) - Timely (15 mentions) - High-quality work (13 mentions) - Professional (12 mentions) - Great project management (7 mentions) - Flexible (6 mentions) - Great team (6 mentions) - Transparent (6 mentions) - Well-organized projects (6 mentions) - Easy to work with (5 mentions) - Accommodating (4 mentions) - Exceptional performance (4 mentions) - Helpful (4 mentions) - Detail-oriented (3 mentions) - Efficient (3 mentions) - Proactive (3 mentions) - Team players (3 mentions) - Collaborative (2 mentions) - Open to feedback (2 mentions) - Trustworthy (2 mentions) ### Review Highlights **Effective Communication and Transparency** Clients consistently highlight Net Solutions’ clear communication and transparency. They maintain open dialogue, provide regular updates, and are responsive to client needs, which fosters a strong partnership and trust. **Customer-Centric Approach** Clients appreciate Net Solutions’ dedication to understanding their business needs and providing tailored solutions. They are seen as a partner rather than just a vendor, often going above and beyond to ensure client satisfaction. **Flexibility and Adaptability** Clients commend Net Solutions for their flexibility and adaptability in project execution. They are willing to adjust to changing requirements and provide innovative suggestions to meet business goals. **Design and UX/UI Capabilities** Net Solutions is recognized for their strong design capabilities, particularly in UX/UI. They have successfully delivered aesthetically pleasing and user-friendly designs for various projects, including mobile apps and websites. **Challenges with Delivery Timelines** While generally praised for timeliness, there are instances where clients experienced delays due to unforeseen issues. However, Net Solutions is proactive in addressing such challenges and works to minimize impact on project timelines. **Project Management and Timeliness** Net Solutions is commended for their project management skills, delivering projects on time and within budget. They use collaborative tools like Basecamp and Jira to ensure efficient workflow and are proactive in addressing any issues that arise. **Occasional Communication Misunderstandings** Some clients reported minor communication issues, particularly in the early stages of projects. Net Solutions promptly resolves misunderstandings, but there is room for improvement in initial clarity and alignment. **Commitment to Long-Term Partnerships** Net Solutions is noted for building long-term relationships with clients, often becoming a trusted partner for ongoing development needs. This commitment is reflected in their consistent delivery of value and support. **Technical Expertise and Problem Solving** Net Solutions is praised for their technical skills and ability to solve complex issues. They have successfully delivered projects involving iOS app development, custom CRM systems, and interactive video solutions, showcasing their proficiency in handling diverse and challenging technical requirements. **Positive Client Feedback and Success Stories** Net Solutions has received positive feedback for their work, with clients reporting successful project outcomes and improved business operations as a result of their involvement. ### Net Solutions Reviews #### Website & Mobile App Development for Social Experience Firm (Featured Review) **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Mar. 2020 - Ongoing **Project Summary**: Net Solutions has built a website and a mobile app for a social experience platform company. Their work involves front- and backend development and API implementation. They also test and iterate on the MVP. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & Co-CEO, ConnectUs - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 28, 2022 **Feedback Summary**: The company has received plenty of positive feedback and engagement for the product throughout the process. They praise Net Solutions' superb frontend design and thorough backend development process. The team communicates closely with the client using Slack and is highly dedicated to the project. ""They always take the time to understand and give suggestions on how to make certain ideas work best."" **BACKGROUND** Please describe your company and your position there. I'm the co-founder of ConnectUs, an app that connects students with experiences in their school and local community. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions, and what were your goals? We wanted to build a website and mobile app for students to sign up with our platform, but didn't have any in-house developers. We hired Net Solutions to develop a web and mobile app for us. Our goal was to test an MVP with a group of students, iterate, and then scale it to a larger student body. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched online for international web developers and shortlisted around 4. After hosting meetings with all of them, we chose to move forward with Net Solutions for the following reasons: Their VP of Sales was extremely honest and helpful in our initial meeting and was based out of Toronto so we could meet them in person, their past projects were very impressive, and The cost estimate was favourable. Not to mention – all those we met were very polite and honest with us. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a few project walkthrough meetings to discuss the scope and logic behind our ideas with the team. Our wireframes and frontend were mocked up prior which made the process smoother. We were presented with a document outlining the technology used for coding, the backend, frontend, API setup, and ownership of the data. Once all was set up and confirmed, the team discussed sprints and timelines, wrote out all of the features on FeatureMap and we walked through all of the details, sprint by sprint, with our project manager in a timely manner. Once the sprints were verified by our team, the work began and we were able to test the sprints individually to report if any bugs were found. Once the MVP was finished on the testing server, we gave the go-ahead to push it live. Following the go-live, we were able to test and give the team our feedback and changes to iterate on the project. They would plan sprints around our feedback. The process was very straightforward and cyclical. How many people from the vendor's team worked with you, and what were their positions? A project manager has been our main point of contact throughout the process. There is also a multitude of other team members working behind the scenes, some of which we have the opportunity to speak with when questions arise. These include both backend developers and frontend developers. Furthermore, we have 2 senior technical project managers that we're able to connect with who help us with resource allocation and project road mapping. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We've had plenty of positive feedback and user engagement throughout the development process and iterations, which could not have been possible without the immaculate work of the frontend design and thorough detail in the backend functionality. Describe their project management style, including communication tools and timeliness. We had 2-3 weekly calls with our project manager, who is in constant communication with the rest of the team. Everything was mapped to a timeline and delivered as promised; we were in constant communication and they would let us know ahead of time if any delays arose so that we could prepare. Our primary communication tool is Slack, and we use FeatureMap to map out and communicate all of our sprints. They both work well with our team. What did you find most impressive or unique about this company? The level of dedication, drive, and attention to detail that the team puts forward, the open communication with team members and rapid feedback/discussions when needed, and the mindset that "nothing impossible." They always take the time to understand and give suggestions on how to make certain ideas work best. Are there any areas for improvement or something they could have done differently? As with any project, there were minor bugs in some features that were presented on our testing server. They were quick to fix the issues. --- #### Mobile App Development for Opinion App Company **The Project** - Services: Custom Software Development, Mobile App Development - Project size: Confidential - Project length: Feb. - Mar. 2026 **Project Summary**: Net Solutions provided iOS app development services for an opinion app company. The team fixed a deduplication issue and improved the client's swipe interaction in their existing Swift and Firestore codebase. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Opinion App Company - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 5, 2026 **Feedback Summary**: Net Solutions successfully delivered the required fixes that met the client's requirements. The team communicated efficiently, asked the right questions, provided realistic estimates, and was flexible in working within constraints. The client was impressed with the team's technical expertise. ""What stood out most was their ability to diagnose issues quickly and execute without unnecessary back-and-forth."" **BACKGROUND** Please describe your company and position. I am the CEO of an arts, entertainment & music company Describe what your company does in a single sentence.Crowd Sourced opinion app company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Net Solutions to accomplish?Fix dedupe issueSmooth out swiping animation **SOLUTION** How did you find Net Solutions?Online SearchWhy did you select Net Solutions over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Net Solutions were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We brought Net Solutions in to help with a couple of very specific, high-impact issues in our iOS app, Tangerine, and they delivered exactly what we needed. They stepped into an existing Swift + Firestore codebase, quickly understood the architecture, and resolved a tricky Q2R deduplication issue that had been a blocker for us. They also improved our swipe interaction to behave the way we originally intended, with responsive, interruption-safe gestures and no dead time.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Both fixes were done cleanly and matched our requirements precisely.  Describe their project management. Did they deliver items on time? How did they respond to your needs?Communication was clear and efficient throughout. Their team asked the right questions up front, provided realistic estimates, and in one case even came in under forecast hours. They were also flexible in working within our constraints, since we’re intentionally limiting changes while validating product-market fit.What was your primary form of communication with Net Solutions?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most was their ability to diagnose issues quickly and execute without unnecessary back-and-forth. They didn’t overcomplicate things, and they didn’t try to force a larger engagement than what we needed. Overall, reliable, technically strong, and easy to work with.Are there any areas for improvement or something Net Solutions could have done differently?No it was awesome --- #### App Dev for Cosmetic Brand & Beauty Education Platform **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: July - Nov. 2022 **Project Summary**: Net Solutions developed an app for a cosmetic brand and beauty education platform. They first created wireframes based on the client's design specifications. From there, they built the app in four sprints. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, DressYourFace - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 3, 2023 **Feedback Summary**: After four months of development, Net Solutions delivered a fully functioning app that ranked at the top of new beauty apps on the Google Play Store. During the development, they met twice a week and communicated updates regularly. The client was highly pleased with the value of the engagement.  ""Their communication skills were amazing."" **BACKGROUND** Please describe your company and your position there. I am the CEO of a cosmetic brand and beauty education platform. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions, and what were your goals? We wanted to develop an app to bring 24/7 beauty education to users on demand with video streaming and chat features. This would be a subscription-based membership program for users where they can choose their membership type and pay accordingly. **SOLUTION** How did you select this vendor and what were the deciding factors? Found Netsolutions via internet search and had a phone consult with a rep. That's all it took and I was sold. They have a dedicated team of professionals to handle any task from start to finish and I knew I was in good hands. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Netsolutions handled everything as I had no experience in IT. They created the wireframes based on my design specifications and began development in 4 different sprints to stay organized and test features along the way. I learned a lot about the creation process and discovered more things I wanted to incorporate with their help. They helped me set up accounts with various platforms to integrate many technologies into my app for video streaming, char box, and more. How many resources from the vendor's team worked with you, and what were their positions? I had a project manager and at least 26 others working on all aspects of this app from design to testing. Weekly calls consisted of 2-4 members from the team on average, to take notes and make sure all deliverables were met. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After 4 months of building, we had a beautifully functioning app and shortly after we launched it became the number one ranked new beauty app on google play store in most countries and within the top 3 highest grossing! Describe their project management style, including communication tools and timeliness. We met online twice a week. Their communication skills were amazing. And they are very organized. I would forget certain points covered in past meetings but they would bring it up to make sure I was still interested in those points. It was great! And we stayed on schedule, and on track for each deliverable. What did you find most impressive or unique about this company? Every aspect. The design process, the teams on deck, the communication and organization, the accountability, their availability when I needed urgent help, every single aspect blew me away. Are there any areas for improvement or something they could have done differently? There is not one thing I can suggest to do better. I mean the cost was steep but now I know why. You get what you pay for and it was worth it. --- #### Custom Software Dev for Communications Data Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Oct. 2020 - Ongoing **Project Summary**: Net Solutions provides custom software development services for a communications data company. They work on releases with the internal team adding features and capabilities to their B2B enterprise products. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Communications Data Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 7, 2022 **Feedback Summary**: Internal stakeholders are satisfied with Net Solutions’ quality work and performance. The team stays on target with the roadmap and follows the client’s management process. Moreover, they stand out for their excellent resources; they match the requirements and are committed to their job. "“We have a good partnership with Net Solutions; there haven’t been issues so far.”" **BACKGROUND** Introduce your business and what you do there. I’m the CTO of a communications data company. We do data analytics and archiving for compliance. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We needed a partner for software development for one of our B2B enterprise products. **SOLUTION** What was the scope of their involvement? Net Solutions’ team works with our software development team for our B2B enterprise product releases. We’re adding different data types, specifically communications data like email, Microsoft Teams, Webex chats, and Zoom. We initially onboarded the resources when we started the project; they’ve been part of the releases. We’ve developed the product from scratch. We started with market data and then came up with the need for more resources. Net Solutions looked at our project, release cycle, roadmap, and internal resources to establish our offshore partnership. Since the core architecture and implementation were already there, the team has worked on adding features and capabilities to the product. As a data archiving and compliance company, we follow strict security protocols and project methodologies for implementation. We have documentation for everything, so we discuss the project before we start on a feature so everyone can be on the same page. Net Solutions has mainly used .NET and AI models for transcription. We store audio and video recording, which are transcribed and available for search. The product allows people to retain their communications data for different use cases. If someone wants to search and produce for any legal purpose or related case, the auditors or anyone from the compliance team can log into our product and search for any date range, depending on how they’ve set up their system. For example, they can archive for many years and search for that data based on specific employees or resources. They could also do a keyword search depending on the scenario, tag those messages, and then produce it outside the system for anyone else from the legal o HR team to review. Additionally, whenever someone wants to check what’s happening, they can see an audit trail. What is the team composition? We’ve worked with three senior developers. How did you come to work with Net Solutions? We searched online and reached out to a few companies based on Clutch. Since it was our first time working with an offshore team, we looked at their reviews, sample work, and previous clients. Then, we reached out to Net Solutions and met with the CTO to discuss how they onboarded, trained, and reviewed the progress of their resources. Their process seemed great, and it matched what we were doing, so we began our partnership. How much have you invested with them? So far, we’ve spent $150,000. What is the status of this engagement? We began our partnership in October 2020, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? When we started, we created a roadmap to outline what we wanted to add to our product and how we’d scale up accordingly. So far, we’re on target with the roadmap and our vision. Although there have been challenges with the scalability, Net Solutions has done pretty well. How did Net Solutions perform from a project management standpoint? We’re a fully remote team, so we have all the tools necessary for anyone to work from home. Since we have partnerships with other companies, everyone uses the tools we define. We have a messaging system and a tool for project management. Net Solutions follows the process we have for the development team, and they do everything we do. They participate in our daily stand-up meetings and work together to look at the status. Additionally, we have a manager on our side to review Net Solutions’ work; they frequently check how the team is doing. Moreover, they take our feedback seriously, and we work together to improve. We have a good partnership with Net Solutions; there haven’t been issues so far. What did you find most impressive about them? Their main strength is the resources they hire. Our team members are doing exceptionally well, and we haven’t had issues with onboarding. With other companies, we have to go through a few resources to get one that actually fits our culture. However, we’ve saved a lot of time with Net Solutions because they really match our requirements. Overall, they take it seriously and do an excellent job.  Are there any areas they could improve? No, I don’t have any complaints at this point. Do you have any advice for potential customers? The first step with any company is to explain your requirements clearly. Net Solutions can be very helpful if you give them as much information as possible. --- #### Website & Mobile App Development for Social Experience Firm **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Mar. 2020 - Ongoing **Project Summary**: Net Solutions has built a website and a mobile app for a social experience platform company. Their work involves front- and backend development and API implementation. They also test and iterate on the MVP. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & Co-CEO, ConnectUs - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 28, 2022 **Feedback Summary**: The company has received plenty of positive feedback and engagement for the product throughout the process. They praise Net Solutions' superb frontend design and thorough backend development process. The team communicates closely with the client using Slack and is highly dedicated to the project. ""They always take the time to understand and give suggestions on how to make certain ideas work best."" **BACKGROUND** Please describe your company and your position there. I'm the co-founder of ConnectUs, an app that connects students with experiences in their school and local community. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions, and what were your goals? We wanted to build a website and mobile app for students to sign up with our platform, but didn't have any in-house developers. We hired Net Solutions to develop a web and mobile app for us. Our goal was to test an MVP with a group of students, iterate, and then scale it to a larger student body. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched online for international web developers and shortlisted around 4. After hosting meetings with all of them, we chose to move forward with Net Solutions for the following reasons: Their VP of Sales was extremely honest and helpful in our initial meeting and was based out of Toronto so we could meet them in person, their past projects were very impressive, and The cost estimate was favourable. Not to mention – all those we met were very polite and honest with us. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a few project walkthrough meetings to discuss the scope and logic behind our ideas with the team. Our wireframes and frontend were mocked up prior which made the process smoother. We were presented with a document outlining the technology used for coding, the backend, frontend, API setup, and ownership of the data. Once all was set up and confirmed, the team discussed sprints and timelines, wrote out all of the features on FeatureMap and we walked through all of the details, sprint by sprint, with our project manager in a timely manner. Once the sprints were verified by our team, the work began and we were able to test the sprints individually to report if any bugs were found. Once the MVP was finished on the testing server, we gave the go-ahead to push it live. Following the go-live, we were able to test and give the team our feedback and changes to iterate on the project. They would plan sprints around our feedback. The process was very straightforward and cyclical. How many people from the vendor's team worked with you, and what were their positions? A project manager has been our main point of contact throughout the process. There is also a multitude of other team members working behind the scenes, some of which we have the opportunity to speak with when questions arise. These include both backend developers and frontend developers. Furthermore, we have 2 senior technical project managers that we're able to connect with who help us with resource allocation and project road mapping. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We've had plenty of positive feedback and user engagement throughout the development process and iterations, which could not have been possible without the immaculate work of the frontend design and thorough detail in the backend functionality. Describe their project management style, including communication tools and timeliness. We had 2-3 weekly calls with our project manager, who is in constant communication with the rest of the team. Everything was mapped to a timeline and delivered as promised; we were in constant communication and they would let us know ahead of time if any delays arose so that we could prepare. Our primary communication tool is Slack, and we use FeatureMap to map out and communicate all of our sprints. They both work well with our team. What did you find most impressive or unique about this company? The level of dedication, drive, and attention to detail that the team puts forward, the open communication with team members and rapid feedback/discussions when needed, and the mindset that "nothing impossible." They always take the time to understand and give suggestions on how to make certain ideas work best. Are there any areas for improvement or something they could have done differently? As with any project, there were minor bugs in some features that were presented on our testing server. They were quick to fix the issues. --- #### Web & App MVP Dev for SaaS Online Ordering Platform **The Project** - Services: Mobile App Development, Web Development - Project size: $50,000 to $199,999 - Project length: May 2021 - Feb. 2022 **Project Summary**: Net Solutions helped a SaaS startup develop the MVP of an online ordering platform for restaurants. The project included developing cross-platform mobile and web apps using Python, AWS, Django, and Stripe. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, SaaS Online Ordering Platform for Restaurants - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 25, 2022 **Feedback Summary**: The product developed by Net Solutions worked perfectly, receiving excellent feedback from testers and interest from potential investors. The team was helpful and solutions-oriented, and they demonstrated impressive knowledge and attention to detail throughout the entire project. "“We always felt that they knew what they were doing and why they were doing it.”" **BACKGROUND** Introduce your business and what you do there. I’m the founder of a SaaS startup offering an online ordering platform for restaurants. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We were looking for a technical partner who could build out our MVP. Although my co-founder is a very experienced UI/UX designer, we didn’t have the technical resources to develop the product. Our goal was to have a working MVP that we could start showcasing to investors and other interested parties. **SOLUTION** What was the scope of their involvement? Net Solutions helped us build a web-based application as our MVP, using Python to develop it, AWS to host it, and Stripe integrations for payment processing. Additionally, they built Android and iOS applications, setting up an administration portal using Django. We worked on a sprint-cycle basis throughout the project. Towards the end, we had an entire month devoted to QA and testing. What is the team composition? We worked with various project managers and technical resources from Net Solutions. How did you come to work with Net Solutions? We found Net Solutions through Clutch. We were looking at the ratings of different companies that had worked on similar projects with similar budgets, and we shortlisted 5–6 different development firms that were highly rated on Clutch. Then, we went through a quoting process with all of them. Given the nature of this project, we expected a time-and-materials type of quote, so we were trying to find a partner who better understood what we were trying to achieve. We reviewed the quotes we got and ultimately decided to work with Net Solutions. Other quotes were very broad and of high level, whereas Net Solutions’ quote was very technical and specific, which gave us the confidence to move forward with them. How much have you invested with them? We spent around $78,000. What is the status of this engagement? We started working together in May 2021, and the project concluded in February 2022; it was a 9–10 month project. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The product that Net Solutions built for us works flawlessly, and we’ve received great feedback. However, we’re still in stealth mode, talking to different investors and interested parties, so the product hasn’t fully hit the market. Still, the interested potential investors have technical leads on their teams stress-testing the platform on their end, and everything seems to work perfectly, which is great. How did Net Solutions perform from a project management standpoint? Net Solutions performed very well. Complex projects such as ours tend to have different roadblocks. However, Net Solutions’ project management and technical leads were very helpful in assisting us in solving problems and figuring out solutions. We worked on sprint cycles throughout the project, and the typical cycle length was of three weeks. They used Basecamp for project management and Slack and Google Meet for communication. Additionally, they used FeatureMap to highlight and track the various features of our product as we went through each sprint cycle. What did you find most impressive about them? Net Solutions’ attention to detail and seriousness about the project were impressive. Other companies weren’t very reassuring about their ability to complete the project; they just provided us with general quotes and timelines. However, Net Solutions went extremely in-depth about the project from the start, asking a lot of questions and trying to define our objectives in detail. Beyond that initial process, Net Solutions was very detailed throughout the entire process. We always felt that they knew what they were doing and why they were doing it, which was very good to see. Overall, they were very honest and thorough. Are there any areas they could improve? No. We were very pleased with working with them, and we would definitely work with them again. It was a very good experience overall. Do you have any advice for potential customers? Ensure that you review and get into talks with your potential vendor so that you can understand and feel confident about what is going on. That being said, I highly recommend Net Solutions because they have great abilities, technical understanding, and technical capabilities. --- #### Web & Mobile App Dev for Casino Banking Platform **The Project** - Services: Custom Software Development, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Jan. 2021 **Project Summary**: Net Solutions provided development services for a SaaS startup for casinos. The deliverables included a web app for the casinos and a mobile app for players. The team also worked on hardware integrations.   **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Casino Banking Platform - Industry: Gambling - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 4, 2021 **Feedback Summary**: The products exceeded the company's expectations, and the team's project management was great. Net Solutions met deadlines and communicated closely with the client, making the collaboration a successful one. Overall, the startup was deeply impressed. The apps are now complete and ready to launch. ""They regularly met deadlines, and we never had unexpected turnovers." " **BACKGROUND** Please describe your company and your position there. I'm the CEO of a Saas startup for casinos and their players. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions, and what were your goals? We hired net solutions to build our full MVP. We wanted a web app for our casino customers, a mobile app for their players, and a few hardware integrations. We had a few specific backend integrations we wanted as well, and they were able to learn and adapt to build how we wanted, all within a very reasonable budget. **SOLUTION** How did you select Net Solutions and what were the deciding factors? Read many reviews and spoke with many different agencies. Net Solutions did the most thorough deep-dive of the project pre-quote, felt very trustworthy, and I could tell they were on top of everything. They had a great project management process as well, made me comfortable throughout the process. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They built our software with a .net backend, using AWS QLDB for the ledger, and native ios/android mobile apps. The web app is integrated with Yubico hard keys and an NFC reader. The mobile app has the ability to add NFC cards to the mobile wallet. They completed the job in 2-week sprints and gave us a full deliverable MVP ready to launch. How many people from the vendor's team worked with you, and what were their positions? Several people from the team worked on the project, at least 5-8. Backend devs, QA team, designers, frontend devs, mobile devs. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We still haven't launched, but the product looks and works great. Product exceeded our expectations. Describe their project management style, including communication tools and timelines. Their project management was great. They regularly met deadlines, and we never had unexpected turnovers. We communicated through Skype, Basecamp, and Webex. What did you find most impressive or unique about this company? We had direct access to the whole team, which made it easier to communicate our ideas. Are there any areas for improvement or something they could have done differently? I can't think of any areas where they need improvement, everything they did was great. --- #### Web Development for Catering Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: July 2020 - Ongoing **Project Summary**: A catering company hired Net Solutions to build their online platform. The solutions allows chefs to manage their bookings, and includes an admin section. The team uses Java. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO & Owner, Nonna Eats - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 23, 2020 **Feedback Summary**: Though the platform hasn’t been launched yet, internal stakeholders are impressed with Net Solution’s contributions so far. The team is accommodating, flexible, and professional, making them great partners. A dedicated group, they go above and beyond to deliver successful solutions. ""Working with Net Solutions has been a really pleasant experience." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO and owner of Nonna Eats, a company that brings chefs into different spaces, mainly homes, for small, intimate gatherings. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We’re creating a platform with Net Solutions that will allow our chefs to manage their event bookings and logistics. **SOLUTION** What was the scope of their involvement? I provided most of the designs, and Net Solutions implemented all of them and creative responsive designs. From there, they’ve also developed all the code, creating the platform and admin sections. They’re using Java. What is the team composition? It changes sprint-to-sprint. Our sprints are typically three weeks long, and each one is a little different. Right now, I’d say there’s anywhere between five and 10 people. The team uses Python. How did you come to work with Net Solutions? I spoke to a lot of other founders and people who’d had experiences with a variety of different development agencies. One contact in particular, who I trust, spoke very highly of Net Solutions. I was put in touch with them and spoke with their CEO, who referred me to a few of their clients. They all provided great, in-depth, positive reviews. After those discussions, it was really clear that they were approachable and easy to talk to, so I decided to go with them. How much have you invested with them? The total cost will be around $50,000. What is the status of this engagement? We’ve been working together since July 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The platform hasn’t launched yet, so it’s difficult to say. However, I just had an in-depth conversation with the Net Solutions team in regards to SEO and how to market the platform when it is ready to launch.  So far, I’ve been satisfied with what I’ve seen from the team on various levels. Working with Net Solutions has been a really pleasant experience.  How did Net Solutions perform from a project management standpoint? They’ve been great, especially given the time difference. We’ve been able to effectively communicate through various challenges, like design and feedback. It’s been great to get to know Net Solutions. They’re easy to work with. What did you find most impressive about them? I’ve been lucky enough to have some experience with their CEO, who’s been really hands-on when I’ve had questions. He’s been really giving and generous in terms of supporting our mission and marketing. He goes above and beyond what they do, putting us in touch with other contacts and references to make this product a success. The other big thing is their design skills. As a designer myself, I’m very picky about my designs and how they look and feel. Net Solutions has been very responsive in terms of figuring out not only the best solution but how to accommodate my needs and the needs of the consumer.  Are there any areas they could improve? Everything that needed potential improvement, we’ve talked through. At this point, there’s nothing. Do you have any advice for potential customers? You need to know your product really well. You’re the expert in your field and of your product. Net Solutions is there to support you and provide the knowledge they have, but at the end of the day, you need to be clear on what you’re providing. --- #### MVP Dev for E-Learning Platform **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Jan. - June 2020 **Project Summary**: Net Solutions developed an MVP solution for an e-learning company. After advancing wireframes, the team built a native app for iOS and Android. In addition to gamification, they implemented a graph feature. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Avance App - Industry: Education - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 17, 2020 **Feedback Summary**: Despite external challenges, Net Solutions produced impressive deliverables on time. The team provided tools that supported frequent communication and adapted their schedule to streamline collaboration. They offered cost-effective recommendations, which ensured a valuable partnership. ""Net Solutions showed us their professionalism from the very beginning." " **BACKGROUND** Introduce your business and what you do there. I’m the founder and project manager of a company in Panama. We created an e-learning application that teaches soft skills through short courses. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We wanted a partner to build us an MVP solution. **SOLUTION** What was the scope of their involvement? We had the project 60%–75% ready in our heads, and Net Solutions provided their input on the other 25% of the project. When we started the project, we gave them the wireframes that another company developed. Their team gave us UI/UX tips, and we made changes to the wireframes. Net Solutions then helped us to develop a native app for iOS and Android. They built a platform in which users would be able to select and enter courses. Their team created gamification aspects with me. The platform has a graph that gives the user a visual presentation of their learning progress. They helped us with the logic part of the graph. What is the team composition? I was in contact with a designer, a business analyst, a project manager, and the frontend and backend developers. My main point of contact was with the business analyst who understood all of the project’s demands. In addition to a project manager, we worked with a team of designers and a team for iOS and Android development. How did you come to work with Net Solutions? I received quotes from two other companies that were too high. I then looked for developers, and many considered this project too large and complex. It wasn’t a small project, but it also wasn’t a big project. I changed my searched strategy to find companies that promoted MVP development, which is how I found Net Solutions. This paid off because their price was better than the previous quotes we got. How much have you invested in them? We spent around $62,000 on their services. What is the status of this engagement? We started in January 2020 and finished at the end of June 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The deliverables were on point. Due to changes in the scope, we readjusted timelines, but Net Solutions delivered on time. They implemented everything in the initial scope and provided suggestions, which saved us money. I would recommend them to other companies. Our product’s success has too many variables. We would love to have more users coming in at this point, but we also had some internal problems. How did Net Solutions perform from a project management standpoint? In the beginning, there were mistakes, which the project manager resolved. We used Basecamp and Skype to communicate. We were always in contact, which was a positive aspect of our engagement. There’s a significant time difference between Panama and India. To compensate for that difference, they occasionally worked on Saturday. Their team was committed to the project. What did you find most impressive about them? When we gave them the wireframes, they quickly came back to us with a good look and feel. Normally, a development team wouldn’t really care about a product’s design. Net Solutions showed us their professionalism from the very beginning. In the first two weeks, we already had the first sprint done. Their team came back with impressive results. They were also accommodating. As a result of COVID-19, their team moved to a remote environment but that didn’t negatively impact us.  Are there any areas they could improve? Our initial contact with the business analyst could’ve been improved. It would’ve been better if we had more communication. They made a few assumptions that weren’t correct. More due diligence, especially in the beginning, would’ve been good. Do you have any advice for potential customers? Be prepared and have more meetings in the beginning. Overall, it was a good experience. --- #### Web App Dev for Environmental Safety Startup **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: May 2019 - Ongoing **Project Summary**: Working from existing wireframes, Net Solutions developed a web app and provided UI/UX design and general technical support. The team is currently working on developing an iOS app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, OptiSolve - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 15, 2020 **Feedback Summary**: Net Solutions delivered exactly as needed, making a notable contribution to the business. They are an organized team that is also honest about deadlines that may potentially be missed. Throughout the partnership, they have been willing to work longer to fulfill the project goals. ""They’re very transparent and honest, which is why I gave them more work." " **BACKGROUND** Introduce your business and what you do there. I’m the CTO of OptiSolve, an environmental safety startup. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We’re a startup and needed to get to the market quickly. I was looking for web developers to help us replicate an existing system and bring our ideas to a different system. **SOLUTION** What was the scope of their involvement? Net Solutions assisted me with developing a web app and created the UI/UX design as well. We had the basic wireframes done but, when it came to more technical aspects, the team helped me understand the correlations, as well as what was and wasn’t possible given our budget. They’re now working on an iOS app. What is the team composition? We work with 6–7 teammates, including a project manager. How did you come to work with Net Solutions? After searching on Google, I found five companies that then bid on our project. We chose Net Solutions because of their transparency and ability to work within our budget.   How much have you invested with them? So far, we’ve invested $100,000. What is the status of this engagement? We started working together in May 2019, and our engagement is ongoing.   **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We knew exactly what we needed and they delivered accordingly. The impact was huge. How did Net Solutions perform from a project management standpoint? We have daily calls for at least 10–15 minutes, as well as weekly meetings. They’re very well organized. If a deadline was going to be missed, they were transparent and learned from it. The project manager was great. What did you find most impressive about them? They’re very transparent and honest, which is why I gave them more work – a second, 8–9-month project. Net Solutions is also very accessible. They will stay very late for the deployments, which I appreciate. Are there any areas they could improve? No, I have no suggestions. The biggest challenge was adjusting to the time zone, but they overcame it by scheduling frequent meetings. Do you have any advice for potential customers? Be very detailed about what you want so they understand your goals. This is especially important since everything is over the phone or web conference. Having the complete blueprint might expedite the process or make things much clearer. --- #### Portal Redesign for HR Platform **The Project** - Services: Other IT Consulting and SI - Project size: $200,000 to $999,999 - Project length: Mar. 2018 - Ongoing **Project Summary**: A provider of cloud-based human capital management hired Net Solutions for multiple products. These included: redoing its internal systems with enhanced UX, building an internal automated tool, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** V.P. Product Development , ADP - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Apr 9, 2020 **Feedback Summary**: Providing much needed UX expertise, Net Solutions was able to overhaul the employee management software. Their skillset delivered immense business value, allowing them to meet timeline and budget goals. Their team is proactive, dedicated, and responsive, allowing for easy coordination. ""The relationship worked very well. Net Solutions provided technical experts were able to deliver huge business value." " **BACKGROUND** Please describe your company and your position there. I am the VP Product development at ADP. Automatic Data Processing, Inc., commonly known as ADP, is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise human resources management software and services. ADP is named to FORTUNE Magazine’s “World’s Most Admired Companies®” list for 12 consecutive years. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions? We hired Net Solutions for multiple projects. From redoing our internal systems with enhanced UX to ongoing internal product development, they served us on multiple skill sets across various projects. What were your goals for this project? We have done multiple projects with Net Solutions: Net solutions gave us the much needed UX expertise backed with technology and development skills to overhaul are employee management software. This engagement was led by a UX lead which was backed by .Net team to deliver the end product. For the second project, NS built an automated tool for us which integrated with our existing payroll system, to automate the business process. For this project. NS aligned with all the compliances mandated by financial companies and provided a secured environment for the product development and maintenance. **SOLUTION** How did you select this vendor? They were referred to us by an existing client. Describe the project in detail. Net solutions gave us the much needed UX expertise backed with technology and development skills to overhaul are employee management software. This engagement was led by a UX lead which was backed by .Net team to deliver the end product. For the second project, NS built an automated tool for us which integrated with our existing payroll system, to automate the business process. For this project. NS aligned with all the compliances mandated by financial companies and provided a secured environment for the product development and maintenance. Currently NS has provided us with skill set for Sql, .Net, FED and CRM for our internal product development and maintenance activity . What was the team composition? We have multiple team members engaged for more than 2+ years including .Net, Dynamics CRM, UI/UX and SQL for internal product development and maintenance activity. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The relationship worked very well. Net Solutions provided technical experts were able to deliver huge business value, we were able to meet the Project Timelines and Budget. With Net Solutions help , were able to save cost while delivering Quality Solution . They have set a process which assures optimized project management. We are constantly exploring ideas on how to make the engagement more effective. A variety of tools are being used to collaborate and manage the project and business analysis aspects. How effective was the workflow between your team and theirs? We had a Single point of contact from Net Solutions with worked with our Managers in USA for easy coordination. We had full control on the offshore resources , on their schedule, work assignments. What did you find most impressive about this company? Their ability to provide hardworking resources as well as leverage their technology understanding to devise a zero error solution. Net Solutions has been very proactive about the solution design in addition to dedication to their responsibility. They engage solutions architects and UX resources to fine tune the solution design for us. The project manager orchestrates the full involvement of different teams to deliver a zero defect solution. Are there any areas for improvement? Can have a stronger bench strength. --- #### Web Dev for Learning Marketplace Platform **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: June 2019 - Ongoing **Project Summary**: Net Solutions executed full stack development to establish a website for a learning marketplace platform. Following guidelines, they designed the site and integrated functions such as user and activity feeds. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Podeum - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 10, 2020 **Feedback Summary**: Net Solutions delivered a visually appealing beta version of the website that functions efficiently to the satisfaction of internal stakeholders. The team is diligent and provides cost-effective solutions. They are enthusiastic and offer recommendations to ensure a valuable partnership. ""Net Solutions is everything that I want in a partner." " **BACKGROUND** Introduce your business and what you do there. I’m starting a company called Podeum. We’re a learning marketplace where users can discover content extremely fast via machine learning. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? I needed software developers. **SOLUTION** What was the scope of their involvement? Net Solutions developed the frontend and backend of our website. Their team also worked on the platform’s design. We provided sketches and then went back and forth with their team. The platform’s structured like a marketplace that holds a variety of content such as PDFs, videos, and listings for live events. Their team implemented functions that allow users to create accounts, upload content, and view trending content. Businesses can also create and claim a business channel account based on the content that we curated. They also created a feed where users can follow friends to see the content that they view. What is the team composition? We communicate with two people from Net Solutions. How did you come to work with Net Solutions? I googled web development companies and eventually found Net Solutions on Clutch. How much have you invested with them? We spent $70,000 on the project. What is the status of this engagement? We started the collaboration in June 2019, and it’s ongoing.   **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The beta looks good and works as intended, running smoothly without any bug reports. Thus far, everything that Net Solutions showed us is great. How did Net Solutions perform from a project management standpoint? We use Basecamp to monitor the project and communicate via Skype. They’re fair and on top of their responsibilities. They’re also incredibly well-priced. Their team not only understands but is also passionate about our project. What did you find most impressive about them? Their curiosity and feedback on their vision for the project help us. Net Solutions is everything that I want in a partner. It’s great working with their team. Are there any areas they could improve? No, they’re great. Do you have any advice for potential customers? This isn’t particular to Net Solutions but come to the table with a detailed scope of work. Know what you want to do. --- #### App Dev for Utilities-Focused IT Solutions Provider **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Oct. 2018 - Jan. 2020 **Project Summary**: Net Solutions served to augment the staff of an IT solutions provider. In particular, they worked to produce an iOS and Android app. The work involved representational state transfer (REST API) and YAML. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Director, Smart Grid Tech, OATI - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Feb 10, 2020 **Feedback Summary**: Net Solutions delivered a high-quality solution on time. The team skillfully leveraged project management tools to ensure a smooth engagement. They proved to be flexible in the face of changing scope and were skilled builders. Their expertise and their ability to execute quickly were phenomenal.  ""They were very flexible with a change of scope and gave innovative suggestions when needed." " **BACKGROUND** Please describe your company and your position there. IT Solution provider for electric utility sector. Sr. Director of Smart Grid tech **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions? Staff augmentation, technology domain expertise in IOS and Androids App development What were your goals for this project? Produce a mobile app (IOS and Android) for our hosted offering. **SOLUTION** How did you select this vendor? Previous engagement. Describe the project in detail. Produce a mobile app (IOS and Android) for our hosted offering. REST interfaces (YAML defined) were offered initially and simulated. It was eventually replaced with the real test back end. What was the team composition? 2 App developers, testers, and product manager. One engagement manager. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? On time deliver with the highest quality. They were very flexible with a change of scope and gave innovative suggestions when needed. How effective was the workflow between your team and theirs? Weekly checkpoint were instrumental. Use of the email (via project Base-camp) worked out well. Well thought-out project plan with good functional addition stages. Frequent builds and delivery - fast bug fixes, etc. What did you find most impressive about this company? Domain knowledge was great. Flexible on the scope changes Good communication! Are there any areas for improvement? Keep up the good work. --- #### Custom Software Developments for Internet Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Dec. 2010 - Ongoing **Project Summary**: Net Solutions creates and designs multiple apps for an Internet-based company. They built web interfaces, designed UI/UX, and constructed native apps for the client.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, Internet Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 15, 2020 **Feedback Summary**: Net Solutions successfully delivered all materials. Their communication and design aptitude is very impressive. They document all steps of the process and are fully invested as partners in the project. The project management is excellent.  ""We’ve always gotten very good feedback with the design and ease of use." " **BACKGROUND** Introduce your business and what you do there. When the engagement began, I was working at a large internet software company. I still work there on a consulting basis. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? Back in 2010, the larger company wanted to introduce a new mobile app product for customers. We had a small, capable in-house development team, but we needed to scale up quickly. The app was build for iOS and Android. We’ve done many projects with them in the decade since. **SOLUTION** What was the scope of their involvement? The first project was an HTML5 web interface. They helped with everything from design and to development and delivery of the web interface. Native apps were also built for the project. We were building an authoring tool for our clients to upload a PDF and render it interactive. They also helped us build a .NET ecosystem—that’s the flagship product for a startup that I work for. What is the team composition? At any given time, it’s a minimum of six people. The team can go up to 30 developers. My main point of contact is Gaurav (Account Manager, Net Solutions). I also talk to Samir (CEO, Net Solutions) and we have a solid relationship. How did you come to work with Net Solutions? Once we realized we needed to scale up, we looked at outsourcing options. We spoke to 33 different companies from around the world and narrowed it down to three. In the end, we gave all three a pilot project, and we ended up selecting Net Solutions. What is the status of this engagement? We’ve worked with them for 10 years and the projects are ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Once you start working with them, you realize their communication skills really stand out. The way they impress us with designs is rare to find among offshore partners. Their office is very impressive. We’ve always gotten very good feedback with the design and ease of use. They have a very natural and usable UI. How did Net Solutions perform from a project management standpoint? They’re very professional. They follow strict methodologies. You can just call them up and ask for a project and they go through it the right way. They document everything and make sure they have the tools and processes in place so that they’re fully accountable for what the contract states. We used Basecamp to manage the project. What did you find most impressive about them? They have the ability to understand what customers want. It’s clear they know what’s acceptable and what’s not acceptable. They’re the best value for your money—they treat every project like they’re our partners, not just a vendor. Are there any areas they could improve? It would be great if they could shift work based on time zones so we can work with them on the same timeframe that we have in North America. Do you have any advice for potential customers? Figure out a system that works for you. They’re adaptable and can fit into your work balance if you give them a chance. --- #### E-commerce Development and Design for Fitness Retailer **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Jan. 2010 - Ongoing **Project Summary**: Net Solutions designed and developed an e-commerce website for a yoga and fitness retailer. Their team has also provided design work for packaging, apps, and marketing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Fitness and Lifestyle Retailer - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 16, 2019 **Feedback Summary**: The internal team has been pleased with the results, leading to a successful decade long relationship. Net Solutions adapts to the needs of the client to best ensure they can provide quality results. Their team is talented, creative, and hard-working. "“Net Solutions produces the best designs at the most affordable price.” " **BACKGROUND** Introduce your business and what you do there. I am the founder of a yoga-based e-commerce site. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We were looking for help with our e-commerce website. **SOLUTION** What was the scope of their involvement? Net Solutions has become a longtime partner for us. Their team has designed and developed our e-commerce site. Over the years. hey also have designed all of our packaging, marketing collateral, and our app.  What is the team composition? I work with three members of the Net Solutions team but I have one main point of contact. How did you come to work with Net Solutions? I found Net Solutions through an old business partner and eventually took over the relationship. How much have you invested with them? We have invested between $50,000–$100,000. What is the status of this engagement? Our ongoing engagement with Net Solutions began in 2010. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Net Solutions produces the best designs at the most affordable price. They knew how to create direct to consumer high-converting websites. While others may focus on just the design, they approach it from a conversion point of view. It’s helped our conversions over the past decade. How did Net Solutions perform from a project management standpoint? Their project management is a 10/10. Net Solutions communicates effectively and meets deadlines. Our projects are all on BaseCamp and our teams primarily communicate through Skype. What did you find most impressive about them? My main point of contact at Net Solutions has been there for us from day one. As we’re approaching a 10-year relationship, he can pretty much read my mind. Where I used to have to spell things out in great detail, he now has a great grasp on what I’m looking for even when I don’t provide specific details. Are there any areas they could improve? No, everything has been great. Do you have any advice for potential customers? Net Solutions is quite a large company and they’ve got it down to a science. They’ll let any newcomers know exactly what their processes are and what they need the client to do to achieve their goals. If you have certain deadlines, they’ll work to get you there. --- #### Mobile Dev for Food & Beverage Ordering App Startup **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Jan. - Aug. 2019 **Project Summary**: Net Solutions designed and developed a user-friendly mobile app that allowed customers to order food from restaurants. Vendors could also use the app to manage their sales and inventory.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Food & Beverage App - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 26, 2019 **Feedback Summary**: The app received strong feedback, overall. Although there were a few initial bugs, Net Solutions remained responsive to all potential issues and quickly resolved them. The team proved to be impressive in terms of planning, development, and final delivery. ""The development team was extremely knowledgeable and was able to make almost anything possible." " **BACKGROUND** Please describe your company and your position there. I am the co-founder of my company. My company provides a method for conveniently ordering food and drinks through an app for restaurants. On top of that it provides a way for restaurants to manage sales and inventory. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions? I hired Net Solutions to build the mobile app and the back end that runs and manages the app. What were your goals for this project? This project is the foundation of our company. Our business solely runs on the use of our app. The goal was to create something very user friendly for the customers and the restaurants. **SOLUTION** How did you select this vendor? There was a very long search for the right company to develop the app. The list started with about 30 different companies. In the end we chose Net Solutions because they had a track record of high end projects and a very affordable price tag. Describe the project in detail. Once we selected the vendor we had a face to face meeting to discuss the app. I had already created a prototype app so it was very easy to communicate what we needed and the feel of the app we wanted. The development team then worked on a wire frame and the design of the app. They sent everything to us for approval and feedback. We really did not change much from what their team came up with. We were very pleased with the work they completed. Once all the designs were approved they continued to develop the app. From there it was constant communication to make sure the product was what we wanted. In the end we were very satisfied with the final product. What was the team composition? The team was composed of a few different developers. The project manager was my main contact but everyone on the team had the freedom to talk to me directly for any clarification on any aspects of the app. I had open communication with everyone on the team to ensure the product was developed exactly as I wanted. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have had great feedback on the app. As a start-up company we have nothing to compare to before hand. The app will not be fully put through its paces till we grow as a business. There was a few bugs after the release of the app but the development team quickly solved these issues and implemented the required changes. How effective was the workflow between your team and theirs? There was very effective workflow between myself and Net Solutions team. All communication was done through Skype and was very effective. We had constant communication for the entire project. If there was any issues they would be available for a call almost immediately. I was worried there might be a language barrier going into this project but that was not the case. Everyone spoke excellent English and was very approachable. What did you find most impressive about this company? Overall, the company was very effective in delivering the project. The development team was extremely knowledgeable and was able to make almost anything possible. I was very impressed with all aspects of the company from planning to development to the release of the app. Are there any areas for improvement? Overall everything was done very well. I have no major complaints and will definitely use Net Solutions for any projects in the future. --- #### Web App Dev for Hairstylist Startup **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - May 2019 **Project Summary**: Net Solutions built a responsive web app to connect health and beauty service providers to customers. The startup project included search by location, reviews interface, payment and scheduling capabilities.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** CEO, Boss Shop Services - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 23, 2019 **Feedback Summary**: Reliable and consistent, the team delivered a quality platform that incorporated all required functionalities. They never missed a deadline and made themselves available to answer questions. Despite the innate challenges of a remote partnership, their professionalism added value. "“The whole team was friendly and able to explain technical concepts we didn’t understand.” " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of Boss Shop Services. We aim to help service providers in the health and beauty industry to connect with customers and perform their service at the customers desired location.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We wanted to create a web app to connect service providers in the health and beauty industry with customers who would be able to book and pay for services on the platform. There would also be a place for reviews and ratings, so providers could advertise. **SOLUTION** What was the scope of their involvement? We initially asked for a very large-scale product, so they helped us scale it down for our budget. Because we’re a startup, we made our payment system one-sided and scheduling interface smaller than we originally thought. Additionally, they enabled ratings and reviews. This allowed us to get an MVP up and running. They knew what to develop, understanding the startup business. The team was able to advise on many aspects of the project. How did you come to work with Net Solutions? I found Net Solutions on Clutch. In total, we considered 5–6 vendors. I reached out, met up with a sales representative, and got a quote. It ended up being reasonable, and they were offering everything I needed to get started. We decided to proceed with them based on that. Their price point was straightforward as well. The lack of ambiguities there was encouraging. How much have you invested with them? We invested about $28,000 in their services.  What is the status of this engagement? The project lasted from January–May 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The platform is up and running, and we’re now working internally on marketing it. But, all of the functionalities are working so far. They were able to deliver everything we conceptualized. It was great to see it.  While we didn’t choose to invest in app design, it looks really good already. We had to find our own pictures, and that’s the only thing I’d change at this point.  How did Net Solutions perform from a project management standpoint? They were on time for every single call and got back to me within 24 hours despite being in another country. Our Skype calls always occurred as scheduled. They were amazing communicators. What did you find most impressive about them? They’re so professional, always on time and on budget. Very pleasant to discuss and brainstorm on the project for the best route to accomplish the task. The whole team was friendly and able to explain technical concepts we didn’t understand, taking us through the backend. I have friends in the startup web app industry who have failed in developing their web app because they invested their development in companies that either continued to charge them for every small change or just delivering a web app that was not even functional. But my experience with Net Solutions was really great and a success.   Are there any areas they could improve? It would be helpful for clients to be given documentation detailing everything they wanted us to have ready to move forward in each part of the development. There were some parts of the project that were delayed because we didn’t have what they needed. Do you have any advice for potential customers? Like I said before, my issue was having necessary content ready as they needed it. It’s important to give them as much content as possible at the start of the project, so they understand your business and how to develop your solution without delays. --- #### App Development for On Demand Cosmetic Services **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Net Solutions built an iOS and Android app, collaborating closely with the internal team to meet expectations. It’s currently in the final stages of testing and will go live soon. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, On Demand Services App - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 27, 2019 **Feedback Summary**: Net Solutions has a competitive price and does great work, consistently providing feedback and suggestions to make the product as successful as possible. The team maintains constant communication and is extremely professional, making them a reliable partner. "“The quality of the app is exceptional, especially for the price I’m paying.” " **BACKGROUND** Introduce your business and what you do there. I’m the founder of an on-demand cosmetic service startup. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? I needed a partner who could develop the app for my service. **SOLUTION** What was the scope of their involvement? Net Solutions developed an MVP for my app, which is currently in the final stages before it goes live. The app is an on-demand cosmetic service, meaning cosmeticians will come to a user’s home to provide makeup, haircut, or nail services. Net Solutions worked on the mobile app from start to finish, building it for both iOS and Android. We iterated on the design until we reached something that met my expectations. Right now, it’s in testing. What is the team composition? I work with the project manager and two lead developers. How did you come to work with Net Solutions? I found about ten different agencies through online review sites. I contacted them, and Net Solutions seemed to be the best fit. They understood what I wanted, and they had a fixed and competitive price, so I hired them. How much have you invested with them? I've spent around $45,000 CAD (approximately $34,000 USD). What is the status of this engagement? We partnered in January 2019, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The quality of the app is exceptional, especially for the price I’m paying. I’m happy with the work, and the app continues to get better. If something doesn’t meet my expectations, they’re more than willing to fix it. How did Net Solutions perform from a project management standpoint? They consistently seek clarification to minimize any unnecessary work. We communicate daily, and they’re incredibly responsive. What did you find most impressive about them? They have my best interest at heart. They provide feedback and solutions that I may not have even considered, which shows me that they want my product to be successful. The team is also highly professional. Are there any areas they could improve? The final deliverable doesn’t quite match up to my original design, but MVPs rarely do. Plus, the app is great for the price I’m paying. Do you have any advice for future clients of theirs? Know what you want to do and provide as many details as possible at the beginning. It will make the partnership much easier and let you get the most out of your investment. --- #### Web Dev and Maintenance Partnership for Pageant Org **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Aug. 2018 - Ongoing **Project Summary**: Net Solutions managed a website and added new features as part of an ongoing development partnership. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Pageant Directory - Industry: Arts, entertainment & music - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 24, 2019 **Feedback Summary**: Their capable development work has freed internal resources for other business needs, which has improved efficiency. Net Solutions is a communicative partner who makes challenges and price changes clear as soon as possible. They work within existing structures to deliver satisfactory results. ""Their organized style of work stands out." " **BACKGROUND** Please describe your company and your position there. I’m the CEO of a pageant directory. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions? We hired them to take over the development and management of our website. What were your goals for this project? I wanted a reliable team who could fix the errors of a previous vendor and create a profitable platform. **SOLUTION** How did you select this vendor? We interviewed a few web development companies based on their Clutch reviews before choosing Net Solutions. Describe the project and the services they provided in detail. They provide website management, development, and deployment of new features. What was the team composition? We have 3–6 people involved depending on the project. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? They have alleviated my development concerns. I can now focus fully on building my business, which is invaluable to me. How was project management arranged and how effective was it? They communicate well and there are no surprise costs. They tell me when they have encountered a challenge and when a bill might be higher or lower than estimated. They give me enough notice that I can ask them to hold off on additional work or to add more work depending on the budget. What did you find most impressive about this company? Their organized style of work stands out. My last four vendors would deploy features without telling me and without adequate testing, which would cause the site to break. Net Solutions delivers functionalities that work within our existing structure. Are there any areas for improvement? No, not that I can think of. --- #### Custom iOS Dev for Healthcare Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Oct. 2016 - Ongoing **Project Summary**: Net Solutions helped develop an online pharmacy .NET platform. They assisted in everything from business analysis to UI, UX, and QA. They also helped with bug fixes and enhancements of an existing iOS app. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Lead - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 28, 2017 **Feedback Summary**: Net Solutions delivers consistently top-notch code. Their QA process is reliable and the team is proactive in problem-solving. Though they could improve some project management, such as Basecamp interfacing or source-control integration processes, Net Solutions is highly responsive and flexible. ""They took a lot of initiative, and worked through all the ambiguities."" **BACKGROUND** Introduce your business and what you do there. We are a software company dealing in the health and medical space. We offer a couple of solutions, including an online appointment and booking system, and an online check-in system for general practices—doctors and clinics. I am the project lead for the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We have an online pharmacy delivery service, which is the project we’re working on with Net Solutions. We were building the product from ground-up. **SOLUTION** What was the scope of their involvement? Net Solutions was involved with everything, from business analysis to user experience and user interface design, software development, testing, QA, and so on. Our company was responsible for a part of the work, and Net Solutions handled the rest. The product we were working on was based on the .NET stack. The product is an online pharmacy delivery system. I can’t disclose too much information about it, since we’re a publicly-listed company, but the product will serve the pharmacy space in Australia. Net Solutions also worked on another one of our projects, an iOS app for which we needed to make some changes and fixes. It had some bugs, and we needed to improve its interface. I was happy with Net Solutions’ work there. What is the team dynamic? Net Solutions assigned around 6 people, including a business analyst, 3 developers, and a project manager who worked part-time on our project. How did you come to work with Net Solutions? I liked their previous work, and was looking for an offshore service provider. I compiled a list of 10 companies, mostly based in India, and Net Solutions seemed to be the best one to go with. They had good reviews, and their client list was pretty impressive. One of the main things I considered was whom Net Solutions had worked with previously. Their account manager showcased some of the work they’d done, which was pretty impressive. How much have you invested with them? The project was not trivial, sitting well over $100,000. What is the status of this engagement? We’ve been working with Net Solutions for about 8 months, since October 2016. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I’ve been very impressed with Net Solutions’ quality of work. Their UX/UI team is especially good. In certain cases, we couldn’t figure out a solution for fixing something, but Net Solutions did. I have no issues with them in terms of code quality or QA process. How did Net Solutions perform from a project management standpoint? We communicated via email and phone, but mostly via Skype voice and text. We also used JIRA to manage the project, which was the other main point of contact. Net Solutions used Basecamp on their end. What did you find most impressive about them? I could compare them with other people we’ve worked with, but it wouldn’t be fair, since those are Australian vendors. Net Solutions is the only Indian company I’ve used. One thing I liked about Net Solutions was their flexibility. Our time zones are off, given that I’m based in the U.S. and they’re in India, but they were responsive. I could pretty much expect a response straight away, no matter when I sent them a message. The account manager there is good, and Net Solutions is proactive in what they do. They helped me out with a few issues in our own environment when we posted the application for testing. Are there any areas they could improve? Being an offshore vendor, Net Solutions is good in this space, but the communication would be improved if they were local. Basecamp is not the best tool to use, as it gives very little interactivity with the client, as a forum-like system. This is why we’ve had to move most of our conversations either to Skype or JIRA. The engagement system used by Net Solutions needs to be upgraded. Secondly, the source-control integrations they have at their end could be improved. Their approach involved Net Solutions building all the code, and checking it into their own source code repository. Every 2-or-so weeks, they would check all that code into our repository. That process needs to be improved a bit. Do you have any tips for helping clients be more successful with a similar project? Have your requirements be absolutely clear. This is where Net Solutions helped us out a lot, since our requirements weren’t good at all. They took a lot of initiative, and worked through all the ambiguities. For other people considering this sort of project, the better they document their requirements, the better it will be for everyone involved. The communication becomes a problem when working with an offshore team. Unclear requirements can potentially stuff up the whole thing. --- #### iOS & Android Prototype Dev for App Startup **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Oct. 2016 - Ongoing **Project Summary**: Net Solutions handles the cross-platform development of a video-based mobile MVP, allocating 6 stable team members on a fixed-resource basis to conduct iterative work, testing, tweaks, and support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Awards Footage Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 28, 2017 **Feedback Summary**: Through Net Solutions’ technical expertise and thorough QA measures, the product stands to succeed after launching on app stores. Their organized project management, attention to detail, and value for money continue to impress.  ""They won’t send me anything without testing it properly."" **BACKGROUND** Introduce your business and what you do there. I'm the founder of Campus Interactive, which has grown into a different business. I'm working on a new project that takes award ceremony footage—such as graduations, corporate award ceremonies, prize-givings—as well as mass-participation sporting events such as marathons, triathlons, and cycling and allows videographers to clip videos and send individuals their own moment via mobile devices in real-time and share the content on social media. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? I’ve had lots of different businesses and am now running RupertForsythe.com, which creates bespoke champagne. I originally went to Net Solutions in order to develop an app for that business. At the same time, I had a few other small projects, including my latest venture that started in October 2016. **SOLUTION** What was the scope of their involvement? Net Solutions built the initial version of my video-clipping service using Xamarin in order to build cross-platform versions concurrently. That decision as based mostly on my budgetary requirements. According to their team, the best approach would have been to build native apps, but Xamarin could still deliver what I needed, especially for an MVP. We’re not commercially ready yet, so I cannot mention specific functionalities. I met the team in India during the MVP phase, and I’ve continued to work with them from the U.S. via Skype and phone. I worked with a business analyst who had actually lived and studied in the U.K. Cultural differences can create issues in these situations, but having access to someone who could understand my references and cultural terminology was very helpful. In total, I collaborated with around 6 people from Net Solutions. The team has been mostly stable. They operate in a few different ways, and I’ve used their fixed-resource model, which I recommend for long-term projects. Budgets are important for a startup, and this model is cheaper overall. For example, Net Solutions recently quoted me for a project which, with an hourly fee, would have cost around £5,000 [$6,500], but, on a fixed-resource model, it’s only £3,600 [$4,500]. How did you come to work with Net Solutions? I knew that I didn’t have the budget for a U.K.-based dev team, so I looked at Eastern Europe and India particularly. There is a large spectrum of quality and cost in India, and, like anything else in life, you get what you pay for. Net Solutions is at the upper end of the cost scale, compared to other Indian companies, but a quality goes with this, and they’re still more cost-effective than a U.K.-based team. They seemed like an ideal solution, so I met the team and looked at their work. The fact that I was working with a past client of theirs helped legitimize the commitment. How much have you invested with Net Solutions? The cost of their work has been around £100,000 [$129,400]. We have budgeted an additional £50,000 [$64,700] for the next quarter. What is the status of this engagement? I started working with Net Solutions in October 2016. The first MVP went live in January 2017, and their involvement is ongoing.  **RESULTS & FEEDBACK** How did Net Solutions perform from a project management standpoint? The whole process was iterative. We ran single tests and got feedback from them. For our first release, I was given telephone and Skype support from Net Solutions’ side, literally hour-by-hour. We’re an events-based business and need to deal with issues in real-time. After we came back with our feedback and findings, we made the next round of tweaks and iterations and tested it again in February and April of 2017. As a result, we have written a scope and started work on an editing tool for videographers and are tackling the next wave for the consumer website. What did you find most impressive about Net Solutions? I have worked with U.K.-based developers, but they were all small businesses, which cannot provide the same kind of support around an entire project as I’ve gotten with a company like Net Solutions. However, they’re not as quick as using 1–2 people to hammer code out instantly. Net Solutions’ work may not be instantaneous, but they ensure a thorough QA process. They won’t send me anything without testing it properly. It may not be a unique feature, but having hotel rooms on-site in India is worth mentioning. I know that many organizations have a U.K. base, and Net Solutions has a great London-based digital strategist. Their CEO, Sameer, has been in London quite often as well, and I’ve met him a couple of times in order to explain the project and get his feedback. Meeting regularly with the dev team is not a vital requirement anymore, but it was a part of the initial process for cementing the relationship, allowing me to form relationships. We’ve established a connection, and I know that Net Solutions’ team is not treating the work as just another project. They recognize what’s important to me. I also know that, when I’m working with them, if something’s not quite right, there’s a reasonable explanation. Even in this world of technology, it’s still about people, and Net Solutions is very good in this area. Are there any areas Net Solutions could improve? Not being able to turn on a dime can become frustrating at times, but I know why that's not possible for them. We’ve also had occasional language and interpretation issues, particularly in writing, but this is to be expected. What tips or recommendations could you share that might increase the likelihood of success with Net Solutions? Anyone looking to conduct this type of project should jump on a plane and visit Net Solutions’ team face-to-face. That’s the best way to build a relationship in the long-term.   --- #### Platform Enhancement & iOS Dev for Ed Tech Startup **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: May 2014 - Ongoing **Project Summary**: Net Solutions created an at-home educational iOS app by reinventing the existing web-based platform as a mobile product. They now manage all development tasks across core feature rebuilds.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Education Tech Startup - Industry: Education - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 26, 2017 **Feedback Summary**: Thanks to Net Solutions’ technical expertise, product satisfaction prompted 100% business growth each year. Lifetime customer value has risen by 40% since 2016. The team’s effective project management, accurate timing and pricing estimates, and problem-solving approach continue to drive success.   ""[W]e have a lot of confidence in their team."" **BACKGROUND** Introduce your business and what you do there. We equip parents in the UK to help their kids with schoolwork. We offer a variety of resources that assist students from 5 to 16 years old. We focus on the home environment and support both home educators as well as customers who are tutoring their kids for exams or academic challenges. I’m the founder of the company.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We were working with a previous outsource development company and wanted to switch to get more professionalism within our business.  **SOLUTION** What was the scope of their involvement? We hired Net Solutions initially to develop our iOS app. Another supplier handled all of our technical development. We used this project as a way to test them to see if we had enough confidence to switch providers. They did a fantastic job, which prompted us to move all of our development work to them. The work is all web-based, and Net Solutions took over our PHP LAMP development. How many resources have been assigned to your project? We have 3 developers working on the project at a time—2 dedicated PHP developers and a part-time iOS developer. We have a project manager and product owner as well. Some people on the team have been the same since the beginning, and others have changed. The project manager switched during our partnership. That was an unexpected change, but the process went smoothly. The turnover of staff is lower than I’d expect from a small team over a couple of years. Are there key features that are included in your app? The iOS app is fully functional. It’s an all-encompassing product. Net solutions did a deep dive into the overall functionality and recreated it as a mobile platform, which was challenging to do. Net Solutions successfully executed our goal. They also did a complete relaunch of the payment and subscription system. We’re a subscription business linked to the overall product. Managing subscriptions is a technically challenging proposition, so they actually rebuilt all of that for us. Now, they’re rebuilding a lot of the existing core features that were built in the paired down version. It’s about 5 years old, and certain elements have to be completely redeveloped. Net Solutions is managing that process effectively, and I’ve been impressed with their approach.   How did you come to work with Net Solutions? We had a long process with clear objectives. Their professionalism and clarity really stood out. They answered our questions properly. The onboarding process was very strong, which gave us the confidence to go ahead with them. How much have you invested with Net Solutions? We spent £40,000 [$51,400] on the iOS app and £80,000 [$102,800] per year. What is the status of this engagement? We started working together over 2 years ago. Earlier in the year, we did a review of where we’re doing strategically with our development and decided to continue investing with Net Solutions.  **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement? As a business, we’ve grown 100% each year since we started. The key metric we look at is the lifetime value of the customer, which is influenced by how successful the product is for them. That’s grown by 40% in the last year. We attribute a lot of that to product development as well as the content. Growth is driven by people spending more on our platform and staying on the platform longer. That’s linked to product satisfaction. The feedback internally has been positive, and we have a lot of confidence in their team. We’re driving them quite hard as a supplier and make sure they deliver what we want. We try to be a good customer. We understand the limitations of the outsource model. Because of that, we get a lot out of the relationship. We’re generally very satisfied with the work they produce. How did Net Solutions perform from a project management standpoint? We use Slack and JIRA for communication and task management. Several members of our team have met their team periodically to invest in the relationship. What did you find most impressive about Net Solutions? They are the right fit for us culturally. They’re eager to deliver good products, which paves the way for business success. From my perspective, the owner runs the company extremely well. That gives us a lot of confidence in terms of investing with them going forward. Are there any areas Net Solutions could improve? There are always better ways to communicate. Any issues we’ve had have been because of a breakdown in communication. They’ve definitely gotten better at assessing upfront. What tips or recommendations could you share that might increase the likelihood of success with Net Solutions? Understand who you’re employing and what their limitations are. Don’t try to fit them into a certain box of your expectations. There’s only so much molding you can do. Once you understand that, you can fill any gaps. I think this is important for anyone working on an outsource basis.  --- #### PHP Development and Testing for Website Security Firm **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Mar. 2014 - Ongoing **Project Summary**: Net Solutions conducts software development and testing in an outsourced engagement, delivering functional packages for a security product. A single Android resource also supports rapid scaling.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-founder, Website Security Firm - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 20, 2017 **Feedback Summary**: The high-quality components created by Net Solutions demonstrated immediate and precise functionality, requiring no major fixes or tweaks. Their proactive workflow, constant accessibility, and reasonable price point contribute to outstanding results. ""All of the time we spent finding them was completely worthwhile."" **BACKGROUND** Introduce your business and what you do there. I’m the co-founder and managing director of a website security platform. The product is an anti-virus for websites.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? I hired Net Solutions because we needed PHP development. We had a choice of hiring someone on staff or outsourcing overseas. The issue with employing overseas is that 99.9% of the time, outsourcing ends badly. It’s a bad model, but it is cheap. The issue with employing someone in-house is that it’s very expensive. Both the staff member’s salary and UK taxation are extremely high. We’ve never been successful with another company before outside of the UK. But, we had a fantastic experience with Net Solutions. We were able to benefit from their expertise, which met our needs perfectly.  **SOLUTION** What was the scope of their involvement? Net Solutions has done PHP work and testing, and they provided an Android developer who has joined our team. The delivery of all of their efforts has been perfect because they have monitors who audit the work before it comes to us. We have an account manager who’s the intermediary between us and the developers. She’s fantastic. How did you come to work with Net Solutions? We were trying to find new developers overseas because the previous company from India we were working with was a disaster. We spent a week looking at Clutch and calling different companies. We conducted an intense interview process with our top choices to find out how they worked. Overseas firms tend to claim they can do everything. We came across 2 companies that we thought were great. One was overpriced and turned out to be unreliable. The other company was Net Solutions. At the time, they were too busy to work with us because they’re clearly in high demand. For a later project, we managed to partner with them. The delivery was exactly what we expected. All of the time we spent finding them was completely worthwhile. How much have you invested with Net Solutions? We have spent $75,000 each year, on average. What is the status of this engagement? We started working with them in March of 2014. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement? We needed a PHP developer fast, and they were able to provide that. The work they delivered was almost exact in its quality. Nearly every software package has pieces that need to be corrected, but what Net Solutions provided was fantastic. We were able to take the system they delivered and start using it right away. How did Net Solutions perform from a project management standpoint? The developer was part of our team and could log in and speak to us as if we were in the office together. Their English level was impeccable. They delivered ahead of schedule. In terms of communication, if I message them, they get back to me in under 5 minutes, even though they are hours ahead of us. Even if I contact them in the middle of the night, they’ll wake up and work with me. They are a fantastic company. What did you find most impressive about Net Solutions? I’m very happy with their team. They allowed us to scale when we needed to quickly. When we wanted an Android developer, they provided the right person immediately. Are there any areas Net Solutions could improve? I can’t think of anything.  --- #### Unfinished Android Dev for Transportation Provider **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Jan. 2017 - Ongoing **Project Summary**: Net Solutions is building a custom Android app meant to help common carriers better manage their equipment. The solution integrates several paper-based tasks into one unified platform. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Partner & EVP, APPS Transport - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 25, 2017 **Feedback Summary**: Net Solutions successfully interpreted non-technical specifications and developed a functional app. The project team demonstrates great versatility and reliability at a competitive price.  ""They've been very accommodating in terms of adapting to my style of communication." " **BACKGROUND** Introduce your business and what you do there. We’re a full-service common carrier transportation company in Canada doing less-than-truckload and truckload cargo. I am one of the partners and executive VP. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We wanted to create a radio-based Android application that would manage the equipment (trailers and tractors) in our yard. We needed an app for our drivers who have that hardware. **SOLUTION** What was the scope of their involvement? The objective of the solution was to reduce costs, increase visibility, and allow multiple users to have the same view of what everybody was doing. Prior to this app, we used a combination of things. The app’s role was to gather a bunch of semi-to-100% manual tasks that were performed by a number of different people without any visibility in between those groups. One person with a clipboard would have one function, somebody with a spreadsheet would have another function, and then everybody was communicating with radio. Everybody—the truck drivers, security guard, and the dock people—would have a radio and that's the way they would communicate with each other. But they would keep their records, either in their head, on a piece of paper, in a spreadsheet, or in part of our transportation management system. That was bursting with inefficiency. We’ve gone through the wireframes, and right now they're working on the screen designs. The storyboards and what the app is going to do has been settled. We're almost ready to test. We just don’t have a beta version that we're using right now. There's a lot of names on the interface that I log into; I'm an email kind of guy. I think at least half a dozen people are working on the app. The number of points of contact has varied from time to time. There's Michael Desjardins [Digital Transformation Specialist, Net Solutions], overseeing the whole thing. But depending on where we're at in terms of the project, I interact with two or three people on a day-to-day basis. How did you come to work with Net Solutions? I have done some work with tech solutions in the past but was not 100% satisfied with the result. We made a change this time around. I did some research and found Net Solutions. We did some due diligence and checked out three companies, including Net Solutions: one did not respond, and another one wanted to do something else (which was probably much more efficient). But for an old dude like me, I like the face-to-face; I got a better feeling from Net Solutions as I was able to talk to them face-to-face in a meeting. What is the status of this engagement? We've been at this now for the better part of three months now (February 2017). This is the only app that they’ve done for us. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? Compared to people I worked with before, it might be an apples-to-oranges comparison: we had done custom software in the past and Net Solutions built an independent app. It might be a bit unfair to compare, but these guys have been great in my opinion. How did Net Solutions perform from a project management standpoint? I have not encountered any problems. If there is a problem in communication, it's usually me because I like face-to-face, phone calls, or emails, as opposed to Skype. They've been very accommodating in terms of adapting to my style of communication. What did you find most impressive about Net Solutions? I don't think that I'm experienced enough to really offer an opinion on that, other than to say that, from my limited experience, they've been really good. I can send them bits of paper, spreadsheets, and Word documents about what I want. They interpret that and then explain how they've gotten from what I've told them that I want to what it looks like in their world. That's been great. This is the first app we have ever worked on, so I wouldn't know if they're fantastic or mediocre at their job, other than the fact that my experience has been good. Are there any areas Net Solutions could improve? No. --- #### Ongoing Flagship Product Dev for Business Services Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Jan. 2007 - Ongoing **Project Summary**: Net Solutions supplies developers who help an internal team mitigate project overflow. The main efforts involve building web apps using HTML5 and an iOS counterpart for related companies. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, IsaiX Technologies - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 13, 2017 **Feedback Summary**: The developers at Net Solutions excel at taking ownership and adapting to new work cultures. Their expertise in project management and communication increases productivity. This review was originally 5 stars overall. It was updated by the client on September 3, 2020. ""They understand our requirements very well and they are as passionate about our products as we are."" **BACKGROUND** Introduce your business and what you do there. We have a couple products. We’re a training and consulting business. We do a lot of traditional training with sales forces at banks and pharmaceutical companies, and we develop a lot of proprietary off-the-shelf and custom technology solutions for our customers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? Net Solutions allowed us to really scale up our development capabilities in terms of bandwidth and expertise and quality. They help us build primarily online applications for our customers, the tools that are being used by hundreds of thousands of sales reps around North America. They’re basically an external resource that works with our developers. Recently, they’ve started their first autonomous project with us; they’re the only resource on that project, and they’re providing the project lead as well. **SOLUTION** What was the scope of their involvement? This project that they’re heading is an HTML5 web app as well as a native iOS app. It’s a coaching application, so some of the features are synchronizing between the mobile and web, uploading documents to be stored in the cloud, and keeping a database to keep tabs on all searching activity that’s happening at a company so that a manager or a coach can see when the last time some sales rep was coached and then correlate the amount of coaching and the notes and interactions with that rep’s performance. It’s really an enterprise solution for sales teams, but service teams as well. This is a product that we’ve been working on with them for a while. It started as a brand new product and it’s living, so we keep getting new projects going with them. This new project is further enhancements to a tool that is not new but is something that they created for us. During larger sprints, we’ve had upwards of 20–22 guys working on it. Probably a little more than half of them have been in Montreal or Toronto, and then they also have guys in India when we need to scale up real quick and get some more resource. We can use their partners or their resources in India as well, which is great for us. For all those resources, we had a hand in picking them. We saw their CVs. Our product designer is a guy by the name of Brian Wilcox, who’s actually in Montreal, and we got to meet him in person, which is great. Our sales guys, Ranjit and Michael, they’re in Toronto and they facilitate meetings as well with some of these guys so we can look at CVs and meet them on the phone. Communication was huge for us. There's another project they’re working that I don’t want to be publicized. It’s a large video platform that they’ve built from scratch for us, leveraging existing technologies like Amazon technologies with AWS and things like that. That’s a very significant project and it will hopefully be our flagship in the coming months. How did you come to work with Net Solutions? We were looking for an offshore development partner. We got really excited about paying a lot less for guys in the Philippines or India or China or Romania or anywhere, really, and so we ended up putting together a list of about 30 companies that we were going to contact and interview. We ended up shortlisting that to 15 and then down to three different companies, all of whom we awarded a small proof-of-concept type of project. We chose Net Solutions because of their feet-on-the-ground, close-to-home, local people who understand our culture. Also, the product they put out of the proof of concept was the best by far. Their communication was excellent; their methodologies and processes for getting these project done were the best. It was really just a no-brainer for us. They weren’t the cheapest because they’re dual-shore, but it made the most sense for us. What is the status of this engagement? I think we started in 2007, but I could be wrong. It’s ongoing. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We’ve increased annual recurring revenue by about $600,000 since we’ve started working with them. We have lowered churn rate by about 25-30% on some of our Software-as-a-Service offerings. We’ve lowered churn rates. We’ve increased productivity. I could tell you one of the reasons we decided to give them autonomy on some projects. When we were managing projects before, a client would come to us and say, “Hey, I want to modify XYZ.” We’d go back to the client with a six- to eight-month project scope and then they would say “No thanks; we just want to look elsewhere or stick with what we have.” So one time when this happened, we decided to involve Net Solutions, and it was the exact same scope with an eight-week turnaround. We won that deal and it was much more profitable for us, as well. The profit margins were a lot bigger. This is the third project that we’ve given the complete autonomy on, but this is the first real big one. How did Net Solutions perform from a project management standpoint? For all our projects, we use Basecamp as a project management platform, but we also use JIRA and Mantis for bug tracking and task tracking. We’ve used Aha.io for sprint planning. Most of the time, they recommend tools and then we take a look and we do it. They’ve influenced a lot of our internal project management and communication as well based on their recommendations. They’ve also handled turnover issues really well. They provide shadow positions or shadow resources for all of our key positions so that if there is turnover, they have someone who has been able to soak in all the knowledge and can take over without any major hiccups. All the main guys, all the leaders and senior guys, they’ve been around since Day 1. They do a good job with their employees. I’ve actually been to their office in India in addition to their operations in Montreal and Toronto. It’s like a mini Google campus, so I don’t think their employees are ever going to want to leave. So the team that we do have, since they’ve been with us for so long, they have incomparable productivity. What did you find most impressive about Net Solutions? Their ability to integrate into our culture, take ownership of products, and invest in our products like we have. They live and breathe by our outputs, just like we do. I never thought that a partner company would be able to do that, but they’ve really become partners to us. They’re not vendors; they’re partners. It’s a hugely valuable relationship to us. We would be in big trouble if we lost them, that’s for sure. Are there any areas Net Solutions could improve? It would be counterintuitive for them, but if they had more senior architects, the super high-end software architects in Montreal or Toronto that would be great. Most of their highest-level architects are in India, and that’s where the best minds are, arguably. But I guess if they were in Montreal, it wouldn’t be affordable for us to hire them. As I’m saying this, I’m realizing it wouldn’t work. They have great soldiers on the ground here that do excellent work, but oftentimes some of the bigger resources are in India. What tips or recommendations could you share that might increase the likelihood of success with Net Solutions? I’d say really engage Net Solutions in your decision process for the engagement model. By that I mean if you want to do dedicated resources or if you want to do it on a per-project basis, really compare and contrast the two. Figure out what works best for you. Make sure that you include more than just yourself or the project leader in communicating with Net Solutions. Make sure the teams are fully integrated. Make sure everybody there knows everybody from your office. That’s the most important thing. **UPDATED REVIEW** This review was updated by Ryan McHugh (Director of Client Delivery, Soaq) on August 5, 2020. The original star ratings were: Overall - 5, Quality - 5, Schedule - 5, Cost - 4, NPS - #5. New content is below: BACKGROUND Please describe your company and your position there. Soaq is content hub and custom technologies company. On the custom technologies end we focus building tailored software to a specific clients needs. OPPORTUNITY / CHALLENGE For what projects/services did your company hire Net Solutions, and what were your goals? One of our existing clients came to us with a problem. They hire hundreds of employees, but have difficulty having consistent training across the board - depending on your region you would be receiving different training for the same task. They wanted to create a simple and easy to navigate system for new hires to receive their training. We proposed a L MS-light solution where employees would have a select number of courses to take, each with a series of videos and quizzes. We built it on the backend of a WordPress plugin, but a lot of the out-of-the-box offerings of the plugin where not exactly what the client wanted. They came back to us with number of changes they would like to see and that's when we reached out to Net Solutions - to help with custom features that would require us to build on top of the existing software. SOLUTION How did you select this vendor and what were the deciding factors? We have been working with Net Solutions for years now and every time we came to them with a new project or problem we needed solved, they had the solution and team to get it done. So, for this project it was almost a no brainer. We know they have a skilled team of programmers, project leads and business analysts. We had an initial conversation with them to provide context to the project and they already had the solutions/answers we were looking for. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The production was essentially split in two. There was the work we did ourselves with the LMS plugin (essentially anything that came included with it). The second is the custom work that needed to be done - which Net Solutions handled. At the start of the project we provided them with the list of custom features the client required. Net Solutions took that list and provided a detailed cost breakdown and timeline. When production started they would provide us with frequent updates on the feature's status. As features were being completed and ready to be presented we would have walk-through calls going over the custom features and their functionality. All these custom features lived in a child theme on separate server so if and when our plugins get updated the custom features would not be impacted. Net Solutions kept us updated through the process and had very open communication with us. If they came across a problem or questions (and visa versa with us) they would be very open and quick to respond. How many people from the vendor's team worked with you, and what were their positions? During production there was two team members we worked closely with. Our main contact was a Project Manager and we had a Lead Developer worker on the project as well. RESULTS & FEEDBACK Can you share any measurable outcomes of the project or general feedback about the deliverables? The results of the project have been outstanding. We broker the project in phases. Phases 1 is now complete and the LMS is now live. It initially was meant to be for one province, but it is already being presented around the country and US. Sr. Leaders from around the country are showing a lot of interest and the platform will eventually be pushed across the whole the company Describe their project management style, including communication tools and timeliness. We used Basecamp as a way to be kept up -to-date with their project. Our project manager would keep us up to date several times per week with any progress and questions they have. We would also receive daily updates on the hours spent on the custom features and and on the specific features they were working on. Net Solutions would organize calls with us to demo the features and how they functioned. What did you find most impressive or unique about this company? I was always impressed at how well they were able to explain and illustrate complicated subjects or feature functionality. Their communication and mastery of the subject was exceptional. Are there any areas for improvement or something they could have done differently? We were working on the project during COVID. That comes with problems we all needed to deal with that were outside everyone's control. Because of that the only problem we ever came across would be during our calls, sometimes the personal internet of whoever was speaking (including ours) was not the most reliable and there would sometimes be choppy connections. But, it terms of their work flow, ability to deliver and timeliness, Net Solutions is exceptional. This review was updated again by Erik Vincelli-Gregory (Project Manager, IsaiX Technologies) on September 3, 2019. New content is below: BACKGROUND Please describe your company and your position there. I am the Project Manager for a technology company with 31 years of experience in providing business process management services. Our applications serve to connect employees, foster leadership, and track performance. OPPORTUNITY / CHALLENGE For what projects/services did your company hire Net Solutions? One of our applications had not been updated in 8 years and was beginning to show its age visually. We wanted to redesign this application to look fresh with a more contemporary UI/UX. What were your goals for this project? We wanted to refresh our service offering with an easier to navigate user interface and to enhance the accessibility of our tools. We wanted to make our application fun and enjoyable to use while keeping with its professional use case in the workplace. SOLUTION How did you select Net Solutions? We have worked with Net Solutions for the last 10 years and have formed a strong bond with all who have worked on our products. Net Solutions was selected from other remote companies due to their intuitiveness and how they quickly, with great passion, connect with our vision and goals. Describe the project in detail. The solution for this project was the use Google material design components custom developed with HTML5 and merged with our existing application architecture. What was the team composition? The team involved 2 full-time resources, an HTML5 developer and a Interface designer. As well we had a dedicated Project Manager from NSI who I connected with every day to review progress. The team grew to 5 people with the addition of QC testers who made sure the product was finished and without bugs upon delivery. RESULTS & FEEDBACK Can you share any outcomes from the project that demonstrate progress or success? The redesign has re-energized our customer interest in the product and has received many compliments on its visuals from those client who have gained a glimpse and the new product. We are excited to continue expanding our product and to continue customizing its use case for our customers now with a new "skin". How effective was the workflow between your team and theirs? The workflow was effective due to NSI's daily communication with myself and our team. They were made available at any time we had a question which facilitated easy communication. Our Workflow was managed through Basecamp, Slack, and delivered through Google Drive. Basecamp was particularly helpful in delivering daily feedback and receiving a response from the NSI team on how to tackle the issues proposed. What did you find most impressive about this company? NSI is strongly intuitive and connected to what their customers want in the products they hire them to complete. They understand our requirements very well and they are as passionate about our products as we are. They also have a strong initiative and strive to make sure the customer experience is as smooth as possible. They take responsibility and provide us with feedback that we need to hear (sometimes not want to hear) to develop the best product possible. They are true partners in that respect, and they are expert problem solvers who jump into projects with fantastic enthusiasm that is hard to get anywhere. Are there any areas for improvement? Nothing critical, more communication systems are always appreciated. NSI actually improved this themselves early in the project through providing Slack as our main line for communications.     --- #### iOS & Android App Dev for Undisclosed B2C App Startup **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Feb. 2017 - Ongoing **Project Summary**: Net Solutions is designing and developing an iOS and Android app to filter local restaurants based on their diet-friendly offerings. They're currently refining the UI/UX. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Undisclosed Startup - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 12, 2017 **Feedback Summary**: Net Solutions pays careful attention to the UI/UX. The assigned resources are capable, punctual and reliable. Opportunities to go above and beyond are rarely missed, which is rare to find. ""I saw that they were really serious about it. They really went out of their way, and it showed." " **BACKGROUND** Introduce your business and what you do there. I’m the founder and CEO of a startup making a mobile application to fix a problem in the fitness and restaurant industry. When you go inside a restaurant, you have a menu. Instead of having a menu imposed on you, I'm flipping this backward—you impose what you want, and then the results come out based on that. Let's say you want to eat a thousand calories and you want the food to be vegetarian and gluten-free. It takes that all into consideration, along with how many kilometers you're willing to travel. From all of that, you will have your results populated based on your information. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? When people are dieting, they usually have a problem tracking their caloric intake when they go out to eat at restaurants. I'm touching a bit on this area to fix that problem and make the information readily available. However, I'm not an expert in software development, so that's where Net Solutions came into play. **SOLUTION** What was the scope of their involvement? We're still at the early stages of development. We're completing the UI/UX designs and how the features should flow right now. The mobile app is going to be for both iOS and Android. I’m in contact most of the time with six people. I think the team is bigger (about 10–12 people), but I don't see the developers in the back because we haven't started that phase yet. We're progressing slowly but gradually every day. How did you come to work with Net Solutions? I originally considered two other suppliers, but what I like with Net Solutions is their commitment. For example, I had the idea already written the documentation of the app and how I wanted it to function. They came back with the resources they could provide, and that’s something the two other companies didn’t do. Net Solutions came back with a detailed breakdown of the app and a sample of how they envision the UI and UX. I saw that they were really serious about it. They really went out of their way, and it showed. How much have you invested with Net Solutions? There are going to be two costs. So far, we've spent $40,000 since the startup. We're working with the MVP, and we'll see from there. If everything goes well and according to plan, there's another $40,000 to follow as well. What is the status of this engagement? The process of selecting New Solutions—paperwork, meetings, and consulting with my team—took six weeks starting in October 2016. We started working together in February 2017. We’re expecting to launch in the third or fourth week of June 2017. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? The delays were on my side: I'd find something I wanted to be changed. They were flexible enough to do it, and that delayed it by a day, but that was on me. They always delivered on time and were very punctual. How did Net Solutions perform from a project management standpoint? They are a very transparent team. For example, I had something I wanted to be changed and contacted them through Skype. They have two teams with one in India. When it’s late at night for me, I can ask a question and they answer quickly. When things need to be approved, Basecamp is usually where these formal things happen. But in terms of communication and transparency, they're very good at that. What did you find most impressive about Net Solutions? The main thing is they care. That's the most important thing for a client. They go beyond the standard. They go out of their way and bring alternatives. If I don't like something, they don't mind. They go back and work on it, and then the next day, they come back with the revised work. The relationship is really good right now, and that is really important in a big project like that, especially in a startup. We haven’t experienced any unexpected turnover in their team that impacted progress. Communication, their team, and the process as a whole are great. --- #### Ongoing Dev Engagement for Legal Staffing Firm **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Mar. 2012 - Ongoing **Project Summary**: Net Solutions first developed a custom CRM, then redesigned the front-end of an existing website, and eventually implemented several internal user portals for sharing/collaboration purposes.  **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 3.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO - Industry: Legal - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 25, 2016 **Feedback Summary**: Highlights include a clear commitment to quality assurance and project managers fluent in English. However, attention to detail was one area for possible improvement.  ""They are fluent in English and easy to communicate with." " **BACKGROUND** Introduce your business and what you do there. We are an online legal recruiting agency working with headhunters throughout the US. We find attorneys for the 200 largest firms in the country as well as for in-house legal departments of Fortune 500 companies. Our company is based in New York and Washington, DC. I am the founder and chief executive officer of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? Our company is entirely virtual. While we do have physical locations in New York and Washington, DC, we have remote operations all over the country, particularly in California, Texas, and the Midwest. Given the way we do business, we needed a bespoke CRM and internal information management system.  **SOLUTION** What was the scope of their involvement? At first, we worked with Net Solutions strictly for the technical aspects of our system. They designed and implemented our CRM. Since then, we've used Net Solutions for the front-end design of our website, as well as for the portals used by our clients. As our company grew, we've worked with Net Solutions regularly in order to update our systems and make changes. I don't know how many developers were assigned to our work; the range was 10–20 people. The interactions with Net Solutions have been primarily with lead developers and project managers.  How did you come to work with Net Solutions? We performed an exhaustive search for companies in India and elsewhere. We sent our requirements to developers domestically and overseas. Net Solutions came back with an exhaustive proposal which was much more detail-oriented than others. How much have you invested with Net Solutions? Over the last 5 years, the cost of Net Solutions' services has been over $100,000. What is the status of this engagement? We started working with Net Solutions in March 2012. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? What Net Solutions has built represents the crust of our entire company. We've been around for 5 years and have grown exponentially, both in terms of revenue and team. All of that is due to the infrastructure built by Net Solutions. While we didn't use Net Solutions for design initially, we have started doing this. As a result, we have received a lot of positive feedback from users regarding the interface and general look of our tools. Another example of their impact was earlier in 2016 when we doubled our team. As we started growing, we began having issues with speed. Net Solutions was able to come in and helped us scale and become productive. How did Net Solutions perform from a project management standpoint? It's kind of a mixed bag. The first iterations will always come in within the deadline, but bugs and fixes can push the schedule back. For the most part, we communicate using Basecamp and Skype with Net Solutions. What did you find most impressive about Net Solutions? For a company not based in the US, Net Solutions' project managers have been great to work with. They are fluent in English and easy to communicate with. Net Solutions' commitment to fixing bugs is good. Since they're intimately familiar with what they've built for us, nothing requires extensive explanations or effort. Are there any areas Net Solutions could improve? Attention to detail could be improved, particularly with regards to copy. On the technical side, Net Solutions has been great, but we've often needed to fix basic language errors on our site. This could be because the developers may not be as fluent in English as the project managers. --- #### Platform Development for Business Services Startup **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Aug. 2015 - Ongoing **Project Summary**: Net Solutions developed a web-based employee engagement platform and integrated it with multiple 3rd party platforms. Their involvement remains ongoing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 20, 2016 **Feedback Summary**: Strengths include dedication to project success, exceptional responsiveness, and their proactive involvement resolving challenging situations.  ""[They were] a true business partner, open to giving us suggestions and helping us improve our product." " **BACKGROUND** Introduce your business and what you do there. We are a startup allowing companies to engage with and recognize associates through an enterprise solution. I am the founder of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? Net Solutions is helping us develop our employee engagement platform. **SOLUTION** What was the scope of their involvement? Net Solutions has engaged in the full cycle of production, including design and technical components. Recognition, announcements, and leader boards are some of the core features of our platform. Another of its components will be integration with social media, for sharing content. We also plan to integrate it with various HRIS [human resource information systems] platforms, given that we have a B2B [business-to-business] model and importing schedules and other data will be important. We've always had one project lead. There was a change during the process, but it was handled professionally, and the new person was knowledgeable about our goals and position. The number of resources used from Net Solutions's team changed depending on what we needed to roll out, ranging from 3 to 5. How did you come to work with Net Solutions? My business partner at the time had a friend who had utilized Net Solutions and said some good things about them and the product that they delivered. I chose Net Solutions based on that recommendation. How much have you invested with Net Solutions? The cost of Net Solutions's services has been around $65,000. What is the status of this engagement? We started working with Net Solutions 1 year ago [in 2015]. There was a pause in our work due to unrelated delays, but Net Solutions was ready to pick up the project again when we needed it. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We haven't performed formalized tests, but some of our friends have tested the MVP [minimum viable product]. In the beginning, the company was only made up of my business partner and me. I'm an HR director and don't have IT [information technology] knowledge, but I had some ideas of what I wanted to do. I have to give Net Solutions 100 percent credit for taking those ideas and strategies, putting them on paper and making them come to fruition. The culture of our organization is pivotal to not only our business but to me personally. Making people understand our brand through design elements was crucial. Net Solutions nailed designs from the second round, after only a few discussions. From the very beginning, we treated Net Solutions like a business partner and involved them in decision making and feedback. The process was collaborative, and Net Solutions knocked it out of the part in terms of design. We demoed the product with the company for which I currently serve as an HR director and hit the mark with all executives. They all loved the software's user-friendliness and ability to target millennials. How did Net Solutions perform from a project management standpoint? Net Solutions delivered 100 percent on time. We used Basecamp, as well as StoriesOnBoard, in order to capture stories and wireframes. What did you find most impressive about Net Solutions? I haven't worked with other companies, so it's a little hard to say, but I felt that Net Solutions was a true business partner, open to giving us suggestions and helping us improve our product. I will be forever grateful for this. Net Solutions was just as excited about the product as ourselves, and their team was saddened when we paused the project. Are there any areas Net Solutions could improve? Net Solutions could have better explained what was going to be built and for what cost. We were to blame for this as well, given that we had an agile approach, and simply went with the flow. As we pivoted the development, the costs increased more than expected. Other than this, there was nothing more that Net Solutions could have done. --- #### Platform Development for Equity Research Firm **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Oct. 2012 - Ongoing **Project Summary**: Net Solutions overhauled a rapidly aging website with obsolete functionality and poor usability.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 20, 2016 **Feedback Summary**: Noteworthy highlights include a clear commitment to client satisfaction and the ability to manage projects with strict requirements. A more flexible billing policy was the only possible area for improvement.   ""[They] always delivered the work on time and often performed tasks beyond what I requested." " **BACKGROUND** Introduce your business and what you do there. We are an equity research company using custom data surrounding global equity markets in order to decipher the cyclical timing of the market on behalf of clients. I am the founder of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? I needed to create a website that would allow users to log in and have very specific content attached to their accounts. My website also has extensive interactivity behind the scenes as well as a direct-payment functionality. The field changed significantly during the last 5 years since my website had been built. At the time, there were no ready-made modules that could be bought and plugged into a site. Everything needed to be built by hand. I was working with a reputable firm in the Boston area, but they couldn't handle the work, making constant mistakes. My login and payment functionalities weren't working properly, particularly when it came to umbrella memberships allowing multiple logins per account per purchase. This led me to Net Solutions. **SOLUTION** What was the scope of their involvement? During a period of 3 years, Net Solutions completely rebuilt the internal and back-end parts of the website, including member management and payment, and fixed some of the interactivity that my other firm couldn't handle. My content management system uses ExpressionEngine and custom PHP coding. Net Solutions has recently moved the payment platform from PayPal to Stripe. Net Solutions typically assigns 10–15 people on each project's team. I've worked with 4–5 lead developers with whom I communicated daily, but there were more people working on the overall project. One of the things that most impressed me about Net Solutions is their communication. The team speaks very clear English, and they all have a drive to satisfy the customer and make them happy. The fact that Net Solutions takes the work so seriously is a component of its integrity. I wish that everyone in the United States had the same attitude toward work. Net Solutions was always upfront and honest and recommended better approaches whenever they identified one, sometimes at their own expense, in terms of cost. How did you come to work with Net Solutions? Net Solutions was first referred to me by my wife, who had worked for an accounting firm and had extensive interactions with Net Solutions there between 2005 and 2010. I talked to one of Net Solutions's reps in Michigan and conveyed what I was trying to do at the time. During a week's time, we maintained a conversation, figuring out how to do things. I was impressed with him and was told that I would not believe how happy I'll be working with Net Solutions, compared to a firm in the U.S. My wife told me the same thing, and I also came to experience it firsthand. I have not worked with anyone else for web development since starting my relationship with Net Solutions. How much have you invested with Net Solutions? The total cost of their work has been in the range of $50,000 to $75,000. What is the status of this engagement? I first contacted Net Solutions at the end of 2012, and the work began in 2013. We've had a continuous development scope with Net Solutions, with 6 to 8 projects over a period of 3 1/2 years as well as in-between functionality development tasks. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? My site is live, and I've been in the process of wrapping things up. The project with Net Solutions is finished, but there are no users interacting with the platform at the moment. I can only mention what Net Solutions has produced for me in order to make the site successful in the future. How did Net Solutions perform from a project management standpoint? We used Basecamp and Skype for project tracking. Net Solutions was always available to answer questions. The interactivity of the project was maintained on a continuous basis, until the end. Being in the U.S., on Eastern time, I appreciated Net Solutions' setup. I was able to work with the team at 7 or 8 a.m., before my workday started and at the end of Net Solutions's day, getting a lot done. What did you find most impressive about Net Solutions? Net Solutions always delivered the work on time and often performed tasks beyond what I requested in cost quotes, just to please me. I find Net Solutions's conduct to be admirable. My wife works for a large accounting firm in the U.S. and has received quotes from Net Solutions. Net Solutions caters to large companies as well as entrepreneurs looking to develop businesses. I have contacted one of the largest web development firms in the U.S. early on for a quote. The costs were 7–10 times what Net Solutions proposed, particularly for my member management functionalities. The other company was not only expensive, but they didn't know how to build certain features and gave a much higher timeframe. There's a tremendous inefficiency in the U.S., particularly when it comes to technology and startups. Net Solutions particularly caters to this segment and is looking to establish long-term relationships. Are there any areas Net Solutions could improve? Most of the billing in the U.S. is done on a monthly basis, whereas Net Solutions prefers weekly billing. This could be improved, and I have mentioned it with Net Solutions. Their account managers offered to accommodate me in other ways and manage my payment themselves. This isn't really a negative, it's just a difference in approach. Net Solutions was always very flexible, and their account manager was exceptional. Working on so many projects during an extended period of time, there will always be something that doesn't go perfectly. Misunderstandings were always worked out, and my contact was always there on my behalf. --- #### Cognitive Rehab Solution Developed for Healthcare Firm **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Mar. 2014 - Ongoing **Project Summary**: Net Solutions developed/launched an interactive video solution designed to improve visual and cognitive abilities. Their involvement remains ongoing.  **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President & CEO - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 18, 2016 **Feedback Summary**: The launched solution has already been adopted by 35 major neurorehabilitation centers, including 5 internationally recognized clinics. Proactive involvement from the leadership at Net Solutions was considered a key differentiator. ""I've appreciated [their] willingness to take on our project when no one else would." " **BACKGROUND** Introduce your business and what you do there. We make interactive video software that improves vision and cognitive skills. It is based on my wife's work, who is a doctor of occupational therapy and specializes in vision, cognition, and driving. The material is used by major neural rehabilitation hospitals for things like stroke recovery, as well as by schools working with autistic subjects, and end-users wanting to improve their driving skills. I am the president and chief executive officer of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Net Solutions? We had the idea of being able to create a type of interactive video, something that nobody had figured out how to do in the past.  **SOLUTION** What was the scope of their involvement? On our end, we have very good UI/UX [user interface/user experience] designers. Net Solutions figured out how to implement our solution, and we've ended up getting patents on their work. We've collaborated with Net Solutions through a series of wireframes, creating the app flow. The number of resources from Net Solutions has varied over time. In the beginning, we were using their architect and wireframe designers, eventually getting to backend and database developers. For a good part of 2015, we have used five resources and used a project lead for our interactions as the preferred method. I've also contacted developers directly, always Cc'ing our project manager. How did you come to work with Net Solutions? It was a blue-sky idea, not something that we put out for bid. I went through every developer in the US and Canada, parts of Europe, as well as several companies in India, before finding Net Solutions. I found them on the web and asked for some references and examples of past work. Net Solutions had never done it before, but found it to be an interesting project, and asked for a chance. Their willingness to give it a try and the preliminary ideas offered, convinced us to choose Net Solutions. We had a very limited start, seeing if the project could work. No one else had been interested or willing to do this, before Net Solutions. How much have you invested with Net Solutions? Our project has had a cost of between $150,000 and $175,000. What is the status of this engagement? We first reached out to Net Solutions in November 2013 and started the project in the spring of 2014. We have an ongoing relationship. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? Our app is being used by 35 major neural rehab hospitals in the US, including 5 top-10 ones. From a user perspective, the app is very popular. We have had very few if any problems or bugs cropping up. There was an issue with an Amazon Web Services server going down for the weekend. Net Solutions was very helpful in tracking down what was going on, at night, on a weekend. They've been willing to go above-and-beyond. How did Net Solutions perform from a project management standpoint? We started out collaborating through Basecamp, and still use it as a status reporting tool, but we now use Jira for ongoing project management. What did you find most impressive about Net Solutions? I've appreciated Net Solutions' willingness to take on our project when no one else would. This was a fairly high-profile project within Net Solutions' company and involved the engagement of everyone, from programmers to the CEO of the company, who provided ideas and excitement from his part. They are a part of our family now.  Are there any areas Net Solutions could improve? Something to watch would be the difference between British English and American English. We have identified differences in terms between our 2 countries. It's a minor point, and it's something that comes with the turf. --- #### Custom .NET Development Media Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2007 - Ongoing **Project Summary**: Net Solutions develops solutions for marketing projects. The team built an approval workflow platform for a licensing division and provides enterprise dotNET development. They also build public-facing websites. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Global Applications - Industry: Media - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 23, 2014 **Feedback Summary**: Net Solutions works as a team with the in-house staff. They developed a low-maintenance platform that supports more than 10,000 licensees and 3,000 clients, and received positive reviews from an independent code review. The team is open to modifying processes and is responsive to feedback. ""They’re definitely very conscientious about their work."" **BACKGROUND** Could you provide a brief description of your organization? I work for a media company. We deal with sales, sponsorship, TV production, and time management. What is your position? I’m the director of global applications. **OPPORTUNITY / CHALLENGE** Could you describe the business challenges that you were attempting to address when you first approached Net Solutions? We needed solutions for our various marketing projects, some of the biggest ones being around our licensing division wherein we tasked Net Solutions with building an approval workflow platform. This is used by our global list of licensors and licensees. It has an ARC-like approval system, workflow, and connection of the load inputting data. All of those things, prior to the successful deployment of the solution, were manual processes. **SOLUTION** Could you describe the scope of work in greater detail? Generally, it falls into two categories. One is enterprise dotNET development, and those are typically ongoing types of engagements. We also have engagements during a period of time to build a number of public facing websites. This has included both custom development and front-end design. How did you select Net Solutions as your partner? A lot of it revolved around research into what Net Solutions did. We’ve grown our relationship with Net Solutions organically through the years, starting back in 2007, with several smaller projects, and then dealing with higher-level projects on an ad-hoc basis. We were very comfortable with their previous experience and with the estimates they were able to provide. Could you provide a general cost estimate for this engagement? The costs have varied on a project-by-project basis, and the amount of work that we delegate to them. It could range anywhere from several hundred thousands to a million dollars. **RESULTS & FEEDBACK** In terms of results, could you share any statistics, metrics, or user feedback you’ve received that would demonstrate the effectiveness of their work? Generally speaking, our model of working with Net Solutions is different from the norm. We work as a team with them. The feedback that we’ve received is consolidated feedback, and it’s not simply a reflection of Net Solutions and their work, but also a reflection of our own internal team. The best performance feedback I can offer is on a platform that has more than 10,000 licensees and about 3,000 clients, the maintenance is far below levels of requirement than you’d expect. From a day-to-day perspective, the platform is self-sufficient, self-managing, and the quality of the code is what should be expected at an enterprise level. We’ve had an independent code review conducted on the work delivered by Net Solutions, and it came back highly positive. When working with Net Solutions, is there anything you’d consider unique about their approach or development methodology that distinguish them from other vendors? They’re definitely very conscientious about their work. One of the common complaints against most outsourcing firms are that the quality of the solution, the quality of the code tends to be below quality expectations. There are elements of effective development that are generally not adhered to. I’ve worked with numerous outsourcing firms of varying sizes, and one thing that is common is exactly that. In fact, the amount of time you have to spend getting the delivered code into a shape is shocking. Net Solutions doesn’t fall into this trap, which has been great for us.   They’re also relatively open to modifying their processes and procedures when the client requires it. When we have a certain requirement that we don’t like, a part of the process, they happily accommodate our needs after thoughtful consideration. In retrospect, are there areas in which you think they could improve as a service provider? Sometimes, you want to be less process-driven and be a bit more reactive. It’s a fine balance between the two. It bothers me once in a while, but it’s not a huge issue for me because we work it out well. So, our need for agility and process is well managed. --- #### Mobile App Development for Australian Startup **The Project** - Services: Mobile App Development - Project size: Less than $10,000 - Project length: **Project Summary**: Net Solutions developed an educational mobile iOS app for children, prioritizing usability and engagement. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder, Australian Educational Startup - Industry: Education - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 28, 2014 **Feedback Summary**: Working from rough designs, Net Solutions was able to build a successful app that ranks in the Australian App Store's top ten. The team distinguished themselves with their friendly communication, timely deliveries, and high-quality work.  "“They [Net Solutions] were extremely helpful, efficient, and delivered all aspects of the project on time.”" **BACKGROUND** Busy Little Kids is an Australian based company, started around eight months ago with one main employee. The app was developed to help children get away from technology, and rediscover the art of play and creativity. I manage the marketing, social media, accounts; pretty much everything. **OPPORTUNITY / CHALLENGE** I needed an app built that was elegant and beautiful. The main goal was to develop an app that was easy to use. Usability was the key criteria, more than beauty. **SOLUTION** The project involved design and development by Net Solutions. I chose Net Solutions because their price was reasonable, and I liked their design ideas as well as their friendly manner. I gave them a rough design layout, and examples of other apps I liked and we went from there. They were extremely helpful, efficient, and delivered all aspects of the project on time. The cost of the project was around $3,000. The app was completed in December of 2013. The app was just developed on iOS, but Android porting will come later. **RESULTS & FEEDBACK** Both myself and the people who have purchased the app have been really happy with it. Busy Little Kids has been ranked in the top 10 apps in the Australian App Store since its launch. The app was completed successfully on time and on budget. I am satisfied with Net Solutions' efforts. They covered all of the requirements. I have no complaints because the project was wrapped up smoothly. --- #### Web Redesign Project for Lighting Company **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: **Project Summary**: Net Solutions redesigned a retail website on the Kentico platform. The site was multilingual and had an editable, accessible back-end.  **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Lighting Company - Industry: Retail - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 14, 2014 **Feedback Summary**: The new website conveyed a polished, professional brand image. Net Solutions earned praise for their competent management, flawless technical skill, and forward-thinking approach. They worked long hours to keep the project running smoothly. ""They always delivered, even if we had impossible things that we needed them to do."" **BACKGROUND** Please describe your company and your role and responsibilities. I am a freelancer. This is a company I was working for as a project lead. The company is Nualight, an LED lighting company. They sell lights to supermarkets and commercial spaces, and the headquarters are in Cork, Ireland. They have offices in [North] America and Amsterdam. It's an international company. I managed the redesign of the website. **OPPORTUNITY / CHALLENGE** What was your goal for working with Net Solutions? The goal was a complete website redesign. The original site was built on Kentico, so it was pretty much a new website. **SOLUTION** Please describe the scope of their work. Net Solutions just did Web development. We are using Kentico. It's working very well as a platform. The support team at Kentico is very good, which I am told is rare for this kind of platform. I can only assess it on a project-by-project basis. I wouldn’t recommend it for every Web build, but it was good for our purposes. We needed a multilingual site, and it is very good for that capability. We needed quite a lot of functionality and access to the backend to make product adjustments and so on. It allows non-tech people to make the backend changes. What was your process for selecting Net Solutions to work with? We had a few different proposals, and a few of them were locally based. I wrote a brief of the proposed project and suggested looking at overseas firms and see what we get back. I looked on the Kentico website for their trusted suppliers, and they had a gold star or some kind of certificate. I contacted them through their website, and they followed up with me. They won on price and instilled a lot of confidence with their approach to the process. Can you provide a ballpark dollar figure for the size of the work that they’ve done for you? It was under six figures. It was more than £10,000, maybe £30,000. **RESULTS & FEEDBACK** Do you have any statistics or metrics to track improvement from the project? One working website is the only metric that matters. Our market is very niche, so we weren’t looking for a huge increase in traffic. We just needed to improve the brand image, and we did that successfully. We don’t have any stats. Net Solutions performed well, and I couldn’t recommend them more. I don’t usually make recommendations because my time schedule is tight. But, they are definitely excellent, and I will definitely work with them again. They were so professional, and they led the project. My biggest worry was that I wouldn’t be able to catch their mistakes since they work remotely. I didn’t want to have to ask them to correct their work, but it was the opposite. They were asking me to redo things. They were completely on top of the project. They were very good at thinking ahead and asking the right questions from past Web development experience. That can be very costly if you don't think ahead. Web firms often just do what you say, which is not what you need. Ideally, you need them to ask the hard questions and challenge your thinking. They did that very well. Their technical capability was immense. They always delivered, even if we had impossible things that we needed them to do. They were very good at that. Is there anything unique about them that really makes them stand out, compared to other companies? One day, we were showing the first draft of the website to my project lead. The day before, the site had crashed because of some kind of bug. It was an absolute disaster. I was panicking and said we had to get it fixed. I didn’t know what had gone wrong. It was right at the end of their working day, and there is quite a time difference between here and India. One of their people stayed up the whole night and got it fixed in time for the morning when we were up. He didn’t need to do that at all since I was the one that broke it. He was very committed, and that is one example of how good they are. I couldn’t recommend them more. Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently? As a company, we could have saved costs if we had put off launching and written a more coherent brief. We set ridiculous deadlines that we were never going to meet. As a result, we launched early and agreed to pay them an hourly rate, instead of them quoting the entire project. That was great for them because they worked when we asked them to work. For the company, it wasn’t very economical. We should have invested in that. I can’t think of anything negative about them. The time difference is something you have to manage. It's beautiful going to sleep with the list that you just emailed them, and you wake up, and it's all done. They were very good. --- #### Development Project for Fortune 500 Document Management Corporation **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: **Project Summary**: Based on the agency’s proficiency in building HTML5 Web pages that work on iPads, the client hired Net Solutions to provide development services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Multimedia Manager, Fortune 500 Document Management Corporation - Industry: Business services - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Apr 11, 2014 **Feedback Summary**: Net Solutions performed well by delivering quality work and contributing to a site that receives positive feedback from the client’s stakeholders. There were no complaints regarding Net Solutions’ performance and they are recommended to others. ""We feel at ease when we deal with them [Net Solutions], and they seem like partners we can trust."" **BACKGROUND** What is your role and responsibilities? I work as part of a Web and multimedia team, so we do a lot of work on the company website. That’s internal work, and we do a lot of work for our external clients, mainly the oil and gas industry, finance industry, pharmaceuticals, and so on. There was a small project that we worked on with Net Solutions India a couple of years ago, which was fairly well received. We're generally responsible for the company websites, the Web applications that support that and the electronic and digital documentation that supports our products and services. **OPPORTUNITY / CHALLENGE** What was your goal for working with Net Solutions? We gave Net Solutions the task of creating a proof of concept for an oil and gas company that we work very closely with. It was essentially an HTML5 or a tablet version of an interactive map, where they could actually look at the emergency response information. We built an older version in Flash, but because we wanted to give them the benefits of repurposing the same XML content compatible with tablets, we thought this would be a good exercise to try Net Solutions for a one-off project. **SOLUTION** Please describe the scope of their work. It was mainly development. There was a little consultancy because two to three years ago, the team here had some experience in developing HTML5 Web pages that would work on iPads. Obviously, we had spoken to Net Solutions, and they specialized in that field. Because we had a limited budget, we tried an outsourcing model where we gave them the creative brief. We gave them the Flash proof of concept that we built and just asked them to replicate that as closely as possible on the tablet. What was your process for selecting Net Solutions to work with? We met them at a digital marketing exhibition and spoke to the owner of the company. We also spoke to a sales agent. We established a good rapport, and when we figured out that they could work with us at a cost-effective rate, they seemed very responsive. When we worked with them on the project, there were times when they matched our working hours. It seemed like a very good partnership. Can you provide a ballpark dollar figure for the size of the work that they’ve done for you? It was a fairly small project, but it allowed us to deliver things quickly to senior management. It was less than $3,000. Because it was a proof of concept, it was used as a prop when they did presentations and demonstrations. It showed the possibility of repurposing the same content that we’ve built for other applications, but on something that would also work on a tablet. I believe it was completed in 2012. **RESULTS & FEEDBACK** Do you have any statistics or metrics to track improvement from the project? We had very good feedback from the stakeholders. They were very happy with the result, and it didn’t need to do anything more than it did. It didn’t connect to any databases, but proved to be a useful conceptual tool that they could go to when they had sales meetings.  How did Net Solutions perform throughout the project? It was a pleasure working with them. They are very responsive and use an agile process, which is very useful. They had a ticketing system, where we could easily identify bugs or issues. We'd log into the system, and we'd get a response within a few hours. There were certain times when even though it was toward the later hours in the U.K., we still had guys in Net Solutions India working with us and matching our working hours. Is there anything unique about them that really makes them stand out, compared to other companies? They are very easy to talk to, including the owner. We feel at ease when we deal with them, and they seem like partners we can trust. That’s why Net Solutions ended up on our suppliers list at the end of the project. Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently? Not at the moment. From the times that I’ve dealt with them, it's been a very good experience. Occasionally, they use Skype, so the connection is not always perfect. Sometimes, I'll get a call or a voice-mail where the call quality is not that good. It's just a technology hiccup. --- #### iOS Development for Social Interaction App **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: **Project Summary**: Net Solutions developed an app for iPhone and iPad that allows users to interact with other restaurant patrons.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Social Interaction App - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 20, 2013 **Feedback Summary**: The app performs well and offers the desired funtions. Net Solutions impressed by not only fulfilling every request, but also contributing to the strategic process. The team answered questions, immediately addressed any issues, and devised creative solutions. ""They’ve been there for me the entire time. They’ve been very good."" **BACKGROUND** Please describe your company. My company is a social interaction app, and I contacted Net Solutions to make an application for us. What is your role and responsibilities? I’m the owner. **OPPORTUNITY / CHALLENGE** What was your goal for the app and working with Net Solutions? Back in the 1980s, there was a popular bar that had tables with visible numbers and telephones on them. If you and your friends were sitting at table 16 and saw a group of pretty girls sitting at table 9, you could call them at table 9 and break the ice. It was a little before my time, but I heard it made a fantastic evening out with your friends. That’s what I wanted to capture and develop with the app. **SOLUTION** Please describe the scope of Net Solutions' work? I gave them what I was looking for, and Net Solutions pretty much did everything. They threw ideas on the table and looked for my approval. If I didn’t like them, they tried something else. This is just for iPhone, as well as the iPhone version on the iPad. What was your process for selecting Net Solutions? I talked to a few people, and they sounded the best. It took a few months of going back and forth with various people, but through our conversations, Net Solutions felt right. Can you provide a ballpark dollar figure for the size of the work that they’ve done for you? It was between $10,000 and $50,000. **RESULTS & FEEDBACK** How did Net Solutions perform? Net Solutions was great. They were extremely professional and cordial. This was my first experience producing an app, and answered any questions I had. They were fantastic. I can have ideas and describe them via Internet the best I can. They surprised me by coming up with some better ideas than I thought. Others were not exactly what I was looking for. Overall, I’m pleased. The app is fairly basic right now, and we have a way to go. I’m happy with Net Solutions. They did a good job. Do you think doing the app on iPhone was the right decision? Yes. I plan to take it to Android someday, but iPhone was a good first step. Is there anything unique about them that really makes them stand out, compared to other companies? I’ve been working with them for a long time. Their professionalism and prompt answers in getting back to me stand out. They’ve been there for me the entire time. They’ve been very good. Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently? When I had an idea, I put everything in writing in as full detail as I could. I sent it to them, thinking that there was no way something could be missed. Something was missed slightly, and I looked back at my notes and saw how they could interpret it the way they did. It's important to have pictures and be as descriptive as much as possible so nothing is missed. Also, I have my contact person there, who relays everything to their development and design teams. Some things got slightly lost in translation as it went through the communication chain. I'd tell them that was not exactly what I was talking about. It was usually close, and it was rectified right away. If there were any situations when something was missed a couple of times, we had a Web conference where we could all talk to each other. We set it up, and everybody got on the same page. --- #### App Development for Sales, Marketing Consulting, & Software Firm **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: **Project Summary**: Net Solutions augmented an IT firm's development team during a long project. They generally handled most aspects of back-end coding, design, and delivery.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director of Research & Development, Training & Consulting Firm - Industry: Business services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 18, 2013 **Feedback Summary**: Net Solutions integrated seamlessly with the in-house team, collaborating efficiently and delivering work that satisfied clients. The team managed every project meticulously, responded promptly to issues, and provided frequent progress updates.  ""It was a very positive experience, which is why we've kept them on for so long."" **BACKGROUND** Please describe your company. We are the technology arm of a 25-year-old training and consulting firm based in Montreal, Quebec. We service large organizations that have sales forces with five to 5,000 sales professionals as well as call centers and customer service organizations. We offer everything from sales training to managerial and leadership coaching as well as overall performance-enhancing tools and systems. We are the technology arm, and we build technology that complements the practices that we teach in our training and coaching. The tools support the coaching, technical training, soft-skill training, and so on. What is your role and responsibilities? I’m the director of research and development for our technology arm. I oversee the technology division, with about eight employees in house. We work with companies like Net Solutions. We have about 20 employees working for us overseas on an outsource or contract basis. I perform needs analysis with internal and external clients as well as scoping projects and the ultimate approval of specs, user interface and user experience designs, the final product approval, and budget management. I also manage all of our spending on our internal employees and our outsource partners, including Net Solutions. **OPPORTUNITY / CHALLENGE** What was your goal for working with Net Solutions? We initially sought them out because we needed the ability to scale up our development team quickly. We didn’t have the local reach to hire the skill sets that we needed in a quick enough manner to respond to a couple of major projects we had in the pipeline. We did quite a bit of research, spoke to a lot of companies, and we turned to Net Solutions to complement to our team and add to it. We wanted them to work with us, but provide some extra manpower. That relationship blossomed into realizing that they were very good at what they do. We decided to use them as an extra arm of our development. We kept them on a retainer, and we have several employees who work for Net Solutions who are exclusive to our account. Whenever we need them, we’ve got them. **SOLUTION** Please describe the scope of their work. That varies depending on the project, and the need at hand. They’ve handled some projects from design through delivery to us before we deliver it to the client. Most of the work that they do for us is based on the design specs that we give them. They’ll write the code for us. We take care of the quality assurance and quality control on our end. What was your process for selecting Net Solutions to work with? We looked at about 15 companies, some near shore, and some offshore. Some were in the U.S., and some were in Argentina, the Philippines, China, and India. We had an evaluation matrix that we developed. The criteria involved everything from communication to skill set to talent pool. For instance, we needed to know how many employees they had, so if there was a high turnover, they would always be able to fill the spots that we needed. We obviously looked at pricing, the ability to provide accurate timelines for deliverables, and experience. We spoke to a lot of references. That was important for us as well. Can you provide a ballpark dollar figure for the size of the work that they’ve done for you? We use them on an ongoing basis, with eight full-time employees working eight-hour days continuously. That would be about 320 hours a week and 1,280 hours a month that they provide for us. It is a significant amount of time. What we spend on Net Solutions far outweighs any of the budgets that I’ve allotted to our other outsource partners. They certainly get the biggest piece of the pie, and it's comparable to what we're spending internally on our own employees. When was the latest milestone completed for that work? They provided a major deliverable for one of our clients on November 14, 2013 – an iPad application. **RESULTS & FEEDBACK** Do you have any statistics or metrics to track improvement from that project? It was quite successful. It was a long-term project that we'd been working on for quite a while. They are great to work with, integrating with our team, and working with our database administrator, quality control team, and security analysts. We worked closely with them, and the final product was exactly as we had hoped. They were more than willing to help support us in taking care of any last-minute glitches. They worked above and beyond their regular daytime hours to stay on the line with us, and to help troubleshoot issues. Overall, it was a very positive experience, which is why we've kept them on for so long. We look forward to continuing our work with them. Is there anything unique about them that really makes them stand out, compared to other companies? It is tough to say. They way that our deliverables work is that it is tough to quantify success because our clients are buying products from us that they will use until they drop us for another customer. We build tools that are part of their day-to-day workflows. I could tell you that 10,000 downloaded the app, and that 7,000 people used it by the end of day one. That’s not necessarily success; it's just that they need it. We're not having any issues. The client loves the app. We're getting only positive feedback from it. I find their project management methodologies are superior to any company I’ve ever worked with. They are incredibly well organized. They use very good cloud-based tools to manage everything from inflow and outflow of messages and files. Every single employee who is involved in any way with any of our projects provides me with a daily update before they sign out. They tell me what they did, what issues they faced, what they’re working on tomorrow. It's very well organized, and incredibly well documented. They comport themselves with the utmost professionalism. Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently? We ran into a couple of issues when we first started working with them, on the teamwork side of things. They stepped on our toes a little bit, and they decided if they can’t get something to work with code that we did, they were going to change our code without letting us know. It was more of a communication issue. We let them know how we worked and that they couldn’t do that anymore. They learned quickly, and things changed quickly. --- #### Outsourced Work for Canadian Real Estate Firm **The Project** - Services: Web Development - Project size: Confidential - Project length: **Project Summary**: Net Solutions provided a range of digital assets to a real estate company. They worked on websites, mobile sites, applications, and software.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing and Communications, Canadian Real Estate Firm - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 16, 2013 **Feedback Summary**: The site received many compliments for its functionality and ease of use. Net Solutions was a valuable and reliable partner, offering excellent processes and transparent pricing. The team responded promptly, communicated well, and implemented capable development skills.  ""They are very much an international player, and they can accommodate and understand your objectives."" **BACKGROUND** Please describe your company. We purchase underperforming apartment buildings. We renovate them, and put them back on the market. We're a publicly traded company in Canada, and we operate primarily in Western Canada. What is your role and responsibilities? I’m the director of marketing and communications. All advertising and marketing fall under me as well as investor relations, which is on the communications side. I head all digital and non-digital channels for marketing and advertising. **OPPORTUNITY / CHALLENGE** What was the business challenge you were trying to address with Net Solutions? We have a long-term approach to overseas, offshore outsourcing. We started with the website, mobile website, applications, and now we're moving to software. It's a long-term plan for these digital assets. We felt that to make it economical since we don’t have a one-off requirement, we wanted to try overseas outsourcing. Are they the only firm that you’ve worked with in that capacity? We have worked with other Web companies. I had an idea of where I wanted to go with it, so I provided content and direction. They did the design and all the coding. We worked as a partnership for the website, and it's an ongoing project. The same happened for the mobile site, although they took that more into their hands. Since we had the website set up, they had a clear vision of what needed to be accomplished. In January of 2014, we'll start working on the app development. The apps will be for Android and iOS. **SOLUTION** What was your process for selecting Net Solutions? I searched for companies, and then I went to India and interviewed about 30 companies. They were chosen out of those 30. Can you provide a ballpark dollar figure for the size of the work that they’ve done for you? I’d like to leave that confidential. When was the latest milestone completed for that work? November of 2013. **RESULTS & FEEDBACK** Do you have any statistics or metrics to track improvement from the project? We are tracking it closely since we launched the website, but we don’t have anything right now. We watch our Google Analytics closely; however, we don’t do online sales, so we can’t determine that. It's tough for the ROI. People don’t complain about our website anymore. We had a lot of complaints because it didn’t function as it should. We’ve have a lot of positive feedback, but it's nothing I can attach to a balance sheet. Is there anything unique about them that really makes them stand out, compared to other companies? We keep going back to them. They’re skilled at what they do, with top-notch engineers. Their processes are fantastic. Right from the idea of doing apps, from doing the quote, through testing and launching, they keep things on track. The process is transparent, and you always know where you stand. Their reaction time is very good. For instance, if we have an issue, we put it into the system. Generally, when we come back the next day, it's taken care of. This is a huge advantage for us. Their processes are fantastic; turnaround time is very good. The personalities are nice, too. We're trying to build a partnership, and I find they’re easy to get along with and professional at the same time. When the product comes out, and it's a hit, you combine all those elements, and they are a great partner. One key point is that they are truly international, which many Indian companies are. It's a big part of their business. When I talk to them, there isn’t a huge cultural gap. When I spoke to the other companies, I could see that they had international clients. However, I questioned how they were succeeding because there seemed to be a huge cultural gap. I sensed they didn’t quite get what I was talking about. They are very much an international player, and they can accommodate and understand your objectives. Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently? I think it is generally true for a lot of Indian companies that their design isn’t as strong as I perceive North American or European companies to be. I don’t think many students in India go to a design school; they are engineers first. I think that many of the companies need to work on their design skills. I’ve gone through a lot of Indian sites, and Net Solutions' design is still better than most by far. --- #### Web Development for Housing Reservation Startup **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: **Project Summary**: Net Solutions built a travel site that allowed visitors to book a variety of services. They provided wireframing, visual design, back-end coding, and live deployment. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 3.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Online Hotel Booking Startup - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 16, 2013 **Feedback Summary**: Net Solutions consistently delivered high quality work and contributed to a successful website. They earned praise for their responsive communication, goal-oriented management, and reasonable pricing. ""[T]hey tried to understand my goals and come up with solutions."" **BACKGROUND** Please describe your company. The company that Net Solutions India has been working with is an online booking solution for various types of housing, including hotels and bed and breakfasts. What is your role and responsibilities? I’m the founder and CEO. It's a small start-up with three employees based in New York. **OPPORTUNITY / CHALLENGE** What was your goal for working with Net Solutions India? The goal was to turn an idea into an online platform that tracks millions of users. We had an idea for an online travel site, so our goal was to build the site. **SOLUTION** Please describe the scope of their work. When I started working with them, we hadn’t developed any design. It was part of Net Solutions India's scope to help us develop the wireframes and design. The goal was to take the site from concept to wireframe to coding to live deployment. They were involved the whole way. What was your process for selecting Net Solutions India? References. We looked at a number of companies, but Net Solutions was recommended to me by a friend of a friend. I liked their approach, and the way they handled the work and their offer. I liked everything, so I went with them. Can you provide a ballpark dollar figure for the size of the work that they’ve done for you? The initial project was about $60,000. They charged $20 per hour, so that’s about 3,000 hours of work. It ended up being two to three times that by the time I took it over myself. When was the latest milestone completed for that work? The first launch took place in July of 2011 **RESULTS & FEEDBACK** Do you have any statistics or metrics to track improvement from the project? The site went online from scratch, and we didn’t have anything to compare it to. We made improvements in the second and third iterations. They were very responsive, and they tried to understand my goals and come up with solutions. They established goals and milestones. They did a good job. Is there anything unique about them that really makes them stand out, compared to other companies? I don’t have too much to compare to. I felt a bit nervous in the beginning; sometimes, you work with a company that charges you excessively if you have tweaks that need to be done. I thought their hourly rate was reasonable. Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently? Looking back, I didn’t pay too much attention to which technology we were going with. They suggested that we do it on .NET, on a Microsoft server, and now we're stuck with an expensive .NET server. It's not one of the coolest, most agile technologies, so I would have hired someone to help me select technologies before I started the work. Choosing the technology would be a separate project. They were trustworthy, and some of their engineers were a bit junior, so it was a bit difficult to get top-notch programmers. I think I would have done more to ensure they put their best people on the job. Bugs happen in projects, but I think if we had better trained people who had a better initial understanding, some bugs and fixes would have been avoided. It was harder to make quick changes, which we needed as a startup. It is reliable, and it works because it's Microsoft. However, the tech people who I spoke to afterwards thought it wasn’t the best choice for a startup and that it was better suited for an established company. It was harder to get the best programmers because they use JavaScript and other technologies. --- #### Online Greeting Card Web Development **The Project** - Services: Other IT Consulting and SI - Project size: $50,000 to $199,999 - Project length: Jan. 2009 - Jan. 2010 **Project Summary**: Net Solutions built a personalized greeting card website. **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 0.0 **The Reviewer** Founder, Online Greeting Card Store - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 18, 2013 **Feedback Summary**: The client was very satisfied with the final product, specifically citing its clean coding. They credit the sale of their company with Net Solutions' work. ""[Net Solutions] has very sharp people."" **BACKGROUND** Can you provide a little background on what your company does? Our interaction with Net Solutions began in 2009. I was in the process of starting a company while working full-time, and I wanted to find a way to increase productivity outside of the hours I contributed. I ultimately ended up hiring NSI to build out the entire product. **OPPORTUNITY / CHALLENGE** What parts of the project involved Net Solutions involved in? They were partially involved in the planning and the brainstorming process. As a half-wit engineer I was able to direct the project closely, but without having to code at every stage. I had completed the majority of the planning prior to hiring them, which meant our relationship began with me saying, “here’s what I want. Can you do this?” **SOLUTION** What technologies did they use to develop the website? We built the site in 2009, so I wouldn’t have made these choices again in 2013. We used .NET and Flash (FLEX). The platform allowed the consumer to go online, personalize a greeting card message, and have it printed and mailed directly to the recipient, as if they had written it themselves. Can you provide a very general cost estimate for the project? I would estimate it cost approximately $50,000. **RESULTS & FEEDBACK** How happy are you with the results? The results were great. I had done a ton of work with outsourced development before and worked for a software company at the time. I left to pursue this as a fulltime venture once it was done. They have very sharp people, and the engineers wrote extremely clean code. The project manager was also extremely competent. He took a personal, maybe even an emotional interest in the venture, which was a great thing. We actually ended up selling the company and I credit a lot of that to their effort. Is there anything that stood out as being unique or special compared to other developers that you’ve worked with? Absolutely. I’ve worked with a lot of firms in India and some firms in Europe as well. One unique thing was that they were based out of Northern India, in Chandigarh, which neighbors Nepal. They’re not a huge firm. With most firms, even in the U.S., you feel like you’re working with a revolving door. People come and go. You lose time. You lose money. There’s no consistency in the labor pool. They probably had a couple of hundred people at the time. I’m positive they’ve grown since then. They also had a family feeling to their culture, which was awesome. I remember them telling me on a Friday once, “Oh, you know, we’re leaving early. We’re going to a movie as a firm. We’re going to see Star Wars or whatever it was.” There was cohesiveness that you don’t often see, especially when people think about outsourced work. Is there anything that you would do differently a second time around or think that they could improve upon? I would probably do two things differently. One is not their fault.  I would not have selected .NET and Flex as the programming languages. If anyone had known that Apple would effectively kill Flash, they would have never chosen that product. The only the other thing is that they’re not a design firm. Anyone that allows an engineering firm to do their UI and UX design is likely making a bad decision. We attempted to make it work, but it just didn’t. That’s not a knock on them; it’s just a knock on my naivety. If you’re selling to a U.S. consumer, it’s hard to communicate what that consumer is looking for halfway around the world. You typically want to go down the street to somebody you can sit down over coffee with and have he/she sketch something out. --- #### MVP, Mobile App & Desktop App Dev & UX/UI Design for SaaS Co **The Project** - Services: Custom Software Development, Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Jan. 2025 - May 2026 **Project Summary**: Net Solutions designed and developed a B2B SaaS company's MVP. The team created user stories, defined problems and solutions, designed UI/UX wireframes, and wrote the code for mobile and desktop apps. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, B2B SaaS Company - Industry: Construction - Client size: 1-10 Employees - Review Type: Online Review **The Review** — May 8, 2026 **Feedback Summary**: Net Solutions met all project milestones within schedule. The team was professional, responsive, and knowledgeable, and communicated via virtual meetings, email, and messages throughout the engagement. Net Solutions went the extra mile to understand the client's goals and deliver a quality product. ""They care about delivering a quality product to their clients."" **BACKGROUND** Please describe your company and position. I am the Founder of a construction company Describe what your company does in a single sentence.We are a b2b saas company for the construction industry. We provide a simple and efficient way to keep track of safety certifications.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Net Solutions to accomplish?MVP Development **SOLUTION** How did you find Net Solutions?Online SearchWhy did you select Net Solutions over others?High ratingsPricing fit our budgetHow many teammates from Net Solutions were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Created user stories for review. Help to define the problem and possible solutions Created UX/UI wire framesCreated code for mobile and desktop applications  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Met all project milestones within scheduleDescribe their project management. Did they deliver items on time? How did they respond to your needs?The team was very professional, responsive, and knowledgeable. What was your primary form of communication with Net Solutions?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They care about delivering a quality product to their clients and go above and beyond to understand your goals so that they can offer suggestions and insights as needed.Are there any areas for improvement or something Net Solutions could have done differently?NA --- #### B2C E-Commerce Platform for Automotive Parts Retailer **The Project** - Services: Application Testing, E-Commerce Development, IT Managed Services - Project size: Confidential - Project length: Jan. 2017 - Nov. 2025 **Project Summary**: Net Solutions developed a B2C e-commerce platform for an automotive parts retailer. The team built a scalable and integrated platform that could handle high transaction volumes and complex backend systems. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Digital Transformation, Automotive Parts Retailer - Industry: Automotive - Client size: 10,001+ Employees - Review Type: Online Review **The Review** — Dec 4, 2025 **Feedback Summary**: Net Solutions delivered a reliable and scalable platform that met the client's requirements. The team had a consistent workflow and provided accurate estimates for time and costs. Net Solutions was flexible and accommodating to the client's requests and changes, making them a valuable partner. ""It felt like Net Solutions was an extension of my own team, accommodating every one of our requests."" **BACKGROUND** Please describe your company and position.I am the Head of Digital Transformation of an automotive parts retailer. Describe what your company does in a single sentence.Automotive Aftermarket **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Net Solutions to accomplish?Create and maintain a highly integrated B2C platform **SOLUTION** How did you find Net Solutions?We had used Net Solutions in smaller scale operationsWhy did you select Net Solutions over others?Great culture fitGood value for costReferred to meCompany values alignedHow many teammates from Net Solutions were assigned to this project?20+Describe the scope of work in detail. Please include a summary of key deliverables.The brief was much more than the creation of an e-commerce website, it was to build a B2C platform that was scalable, highly integrated and would form the basis of a long term partnership.We were looking for a long term partner that would grow with our business, handle the changing requirements of the industry we are in, and be flexible enough to accomodate all the ad-hoc and unexpected demands that are typical of a fast growing organisation. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?As an FMCG company we are focussed on uptime, reliability, and scalability.We needed a system that could handle high transaction volumes while integrating to complex  and bespoke back end systems.There would be a constant flow of functional enhancement requests which needed to be addressed effectively, while ways of working needed to dovetail into our operations.Describe their project management. Did they deliver items on time? How did they respond to your needs?We had a dedicated PM at all times who acted as a very effective conduit between the various teams on both sides. Having worked with many third party PM's who need constant oversight, the Net Solutions PM would provide accurate estiamtes for times and costs and consistently deliver his teams work to those agreed parameters.It was also useful to us that the Net Solutions teams did not change personnel frequently, so the PM and other teams members came to understand our business, were able to build relationships across the organisations, and ended up being an extension to our own teams.What was your primary form of communication with Net Solutions?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I found the willingness of Net Solutions to flex with us and support our changing demands, extremely valuable. Like any large organisation, things sometimes come unexpectedly and require a very rapid reaction. We had this level of commitment from Net Solutions, with them agreeing special support arrangements and providing access to all the right people whenever the event demanded it.It felt like Net Solutions was an extension of my own team, accommodating every one of our requests as if they were personally invested in the outcome.Are there any areas for improvement or something Net Solutions could have done differently?Initially we partnered with Net Solutions in a 'we tell, they do' type relationship.After a number of years, recognising the knowledge that Net Solutions had built up about our business and technology stacks, we transitioned Net Solutions to a more collaborative and consultative arrangement. To begin with this was not an easy transition as Net Solutions had traditionally looked to us to determine how system solutions should look, but over time we achieved the needed level of involvement. --- #### Business Consulting for Sports Organization **The Project** - Services: Business Consulting - Project size: Less than $10,000 - Project length: Sep. - Dec. 2013 **Project Summary**: Net Solutions provided business consulting services for a sports organization. The goal was to increase the client's web presence. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Sports Organization - Industry: Sports - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 16, 2024 **Feedback Summary**: Net Solutions was delighted with the engagement. Net Solutions delivered on time and communicated well through in-person meetings. Their commitment to increasing sales was commendable. ""We were very happy with the deliverables."" **BACKGROUND** Please describe your company and position. I am the Founder of a sports company Describe what your company does in a single sentence.55+ Men's Hockey Organization **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Net Solutions to accomplish?Establish Web Presence **SOLUTION** How did you find Net Solutions?ReferralWhy did you select Net Solutions over others?Good value for costHow many teammates from Net Solutions were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Develop Web Presence **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Great recruitment toolDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes. We were very happy with the deliverables.What was your primary form of communication with Net Solutions?In-Person MeetingWhat did you find most impressive or unique about this company?Their sales committment Are there any areas for improvement or something Net Solutions could have done differently?none --- #### Web Platform Development & UX/UI Design for Software Company **The Project** - Services: Custom Software Development, UX/UI Design - Project size: $50,000 to $199,999 - Project length: Jan. 2020 - May 2023 **Project Summary**: Net Solutions built a multi-tenant electronic invitation web platform for a software company's end client. The team focused on integrating custom polling, RSVP tracking, CRM features, and UX/UI design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Software Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 15, 2024 **Feedback Summary**: Net Solutions delivered the project on time and within budget. They always understood the end client's requirements before proceeding and communicated via virtual meetings, email, and messages. The team's impressive design and coding skills resulted in a positive engagement. "''They do excellent design work and excellent coding!''" **BACKGROUND** Please describe your company and position.I am the President of a software company Describe what your company does in a single sentence.We're a digital transformation agency, helping SMB;s build web and mobile applications. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Net Solutions to accomplish?Build an online invitation platformIncrease our client's audience engagement **SOLUTION** How did you find Net Solutions?ReferralWhy did you select Net Solutions over others?High ratingsGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Net Solutions were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Build a custom, multi-tenant electronic invitation platform with custom polling and RSVP tracking and reporting:Fully responsive web platform for super adminFully responsive web platform for regional adminsFully responsive web platform for party hostsFully responsive web platform for inviteesAutomated email flow to collect RSVPs with ability to change RSVP via emailReporting with actionable statisticsCRM functionality with newsletter segmentation and drip campaigns **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Project was delivered on budget and in-time, with all feature requests delivered to the client.Describe their project management. Did they deliver items on time? How did they respond to your needs?On time deliverables, Net Solutions always made sure to understand the requireements before proceeding. It was a seamless experience!What was your primary form of communication with Net Solutions?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Cuturally aligned with us, from UX and UI design to communication!They do excellent design work and excellent coding!Are there any areas for improvement or something Net Solutions could have done differently?None! --- #### Web & Mobile App Dev for EdTech Company **The Project** - Services: API Development, Mobile App Development, Web Development - Project size: Confidential - Project length: Jan. 2015 - Ongoing **Project Summary**: Net Solutions provides ongoing web and mobile development support for an educational technology company. The team has integrated online tuition features across the platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Product, EdPlace - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 22, 2024 **Feedback Summary**: Net Solutions has delivered software on time, with the correct specifications, and with minimal post-release bugs. The team conducts regular sprint reviews and asks the right questions. They offer smart ways of achieving business goals and demonstrate a strong commitment to achieving them. ""Net Solutions has a strong level of commitment to helping us achieve our business goals."" **BACKGROUND** Please describe your company and position.I am the Head of Product of EdPlaceDescribe what your company does in a single sentence.Edtech business offering online learning activities, assesments and tuition to students following the UK primary and secondary curriculum **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Net Solutions to accomplish?Ongoing business as usual development support for web platformBusiness as usual support for IOS & Android appsIntroduction of online tuition features across platforms **SOLUTION** How did you find Net Solutions?ReferralOtherWhy did you select Net Solutions over others?Company values alignedHow many teammates from Net Solutions were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Business as usual maintenance and support across web and mobile as well as the development and delivery of new strategic initiatives **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Regular sprint reviews, regular successful deployments to live, faithfulness of delivered software to specifications, minimal post-release bugs. Describe their project management. Did they deliver items on time? How did they respond to your needs?Net solutions really shines in this area, they have a very good understanding of our stack, give accurate estimations of effort and timescales, ask the right questions to ensure understanding and suggest smart ways of achieving the business goal. They also go the extra mile when we need it.What was your primary form of communication with Net Solutions?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Net Solutions has a strong level of commitment to helping us achieve our business goals. They feel like part of the team.  Are there any areas for improvement or something Net Solutions could have done differently?none --- #### Web Development for Food & Beverage Co **The Project** - Services: Mobile App Development, Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2021 - Jan. 2022 **Project Summary**: A food and beverage company hired Net Solutions for website development. The team was tasked with creating an online web and mobile food ordering platform. **Review Rating**: 1.0 - Quality: 1.0 - Schedule: 1.0 - Cost: 1.0 - Willing to Refer: 1.0 **The Reviewer** President, Food & Beverage Company - Industry: Food & Beverage - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 15, 2024 **Feedback Summary**: Net Solutions failed to deliver the site and charged the client nonetheless. The team wasn't punctual and didn't commit to their word regarding delivery dates. The client was unpleased with the experience of this project.This review includes the vendor’s response. ""They could have done what they said they should have done."" **BACKGROUND** Please describe your company and position.I am the President of a food & beverage company Describe what your company does in a single sentence.Online food ordering **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Net Solutions to accomplish?Build a new website **SOLUTION** How did you find Net Solutions?Clutch SiteWhy did you select Net Solutions over others?High ratingsHow many teammates from Net Solutions were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Online web and mobile food ordering website **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project was not completed they billed for work not completedDescribe their project management. Did they deliver items on time? How did they respond to your needs?Nothing was done on time they lied and when they were supposed to deliver they did notWhat was your primary form of communication with Net Solutions?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Nothing it was a terrible experienceAre there any areas for improvement or something Net Solutions could have done differently?They could have done what they said they should have done **Company Response** The vendor responded on June 4, 2024. We are deeply disappointed to read your review, as it does not accurately reflect our experience working together. We pride ourselves on our commitment to timelines and delivering high-quality work.Project Timelines and Delivery:Our team went above and beyond to adhere to the agreed timelines. Unfortunately, frequent changes from your side and deviations from the proper process and review schedules significantly impacted the project timeline. Despite these challenges, we remained dedicated to accommodating your requests and providing the best possible service.Project Management and Communication:We employed a structured project management approach, ensuring regular updates through virtual meetings and prompt responses via email and messaging apps. Our records show consistent communication and documented attempts to address your evolving requirements.Measurable Outcomes:We completed significant milestones, demonstrating progress and success. Our team provided detailed reports and evidence of work completed at each stage, ensuring transparency in our billing and project status.Commitment to Quality:We take immense pride in our work and strive for excellence in every project. Our team consistently delivered high-quality outputs, meeting and often exceeding industry standards.Improvements and Future Steps:We always seek to improve and welcome constructive feedback. However, it is crucial for both parties to adhere to the agreed processes and schedules for successful project completion.We hope this response clarifies our position and highlights our commitment to excellence and customer satisfaction. --- #### Harmony Web App Development for Memorial Company **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: $200,000 to $999,999 - Project length: July 2021 - Sep. 2024 **Project Summary**: A memorial company has hired Net Solutions to develop a replacement system. The team has designed a software architecture for Harmony web apps with a GraphQL-based backend. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager III, Memorial Company - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Jan 19, 2024 **Feedback Summary**: Net Solutions has been highly supportive to implement improvements and changes in Harmony. The team communicates through in-person meetings and ensures timely and efficient deliveries for each sprint. Moreover, they have shown impressive flexibility when needed to meet project timelines. ""They have been a great team."" **BACKGROUND** Please describe your company and position.I am the Project manager III of an other industry company Describe what your company does in a single sentence.We are a family owned leader in helping remember and celebrate lives lived. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Net Solutions to accomplish?The goal of NS is to design software architecture for Harmony web apps along with a GraphQL based backend for our users. **SOLUTION** How did you find Net Solutions?ReferralOtherWhy did you select Net Solutions over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Net Solutions were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The Harmony project was created with the purpose of building a single, unified, replacement system for Arranger and Director. Enhancements will occur in a phased approach. Harmony, will be the first of its kind in the death care industry. Harmony will provide a seamless experience for our customers whether purchasing pre-need, at-need, or transitioning from one to the other, increase productivity by removing double-keying efforts, and will foster collaboration amongst teams, further promoting the value of our service. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We would like to take this time to send our appreciations for NS Team as they have been really supportive in implementing the process improvements/changes in Harmony since they were introduced. We have more improvements planned in the pipeline and we are sure that with their support we can take this forward. They have been a great team by ensuring timely deliverables for each Sprint really efficiently.Describe their project management. Did they deliver items on time? How did they respond to your needs?Also, they have stepped up to show flexibility when needed to meet the project timelines and this has/is proving really helpful for us.What was your primary form of communication with Net Solutions?In-Person MeetingWhat did you find most impressive or unique about this company?On time deliverablesAre there any areas for improvement or something Net Solutions could have done differently?No --- #### Code Audit for Women App **The Project** - Services: Mobile App Development - Project size: Less than $10,000 - Project length: Oct. - Nov. 2023 **Project Summary**: Net Solutions drove a code audit for a women's app. The team delivered a report to break down all the findings and issues on the client's app and determine possible solutions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Women App - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 19, 2024 **Feedback Summary**: The client was happy with Net Solutions' work. The team successfully delivered a detailed code audit report. They provided transparent insight into the needed repairs for the app to work efficiently. They gave honest advice and suggested several helpful options to help the client achieve their goal. ""They were great with the code audit."" **BACKGROUND** Please describe your company and position.I am the CEO of a women appDescribe what your company does in a single sentence.APP for women **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Net Solutions to accomplish?To review our app to see if it would be possible to repair it by doing a code audit **SOLUTION** How did you find Net Solutions?Online SearchWhy did you select Net Solutions over others?High ratingsHow many teammates from Net Solutions were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.They created a detailed code audit report, that broke down all the issues and concerns they found in the app. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?This company had great communicationDescribe their project management. Did they deliver items on time? How did they respond to your needs?They were very transparent in what needed to be completed for the app to work. They gave their honest advice.What was your primary form of communication with Net Solutions?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They tried to provide me with many different options that would help my sister and I with our appAre there any areas for improvement or something Net Solutions could have done differently?Nope they were great with the code audit --- #### Case Management System Dev for Visa Service Provider **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Apr. 2022 - Ongoing **Project Summary**: Net Solutions is helping a Visa service provider consolidate their case management system data. They've also set up triggers for the client's more than 70 workflow steps. Around 10 people work on the project. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, Aztec Foreign Labor - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 10, 2022 **Feedback Summary**: The company has an excellent experience with Net Solutions. The team is engaging, professional, and polite; they deliver spectacular products. Their customer service is also a standout as they manage the project transparently. They have great attention to detail and excellent communication skills.  ""They have a wonderful customer service, attention to detail, transparency, and attitude to serve."" **BACKGROUND** Please describe your company and your position there. I am the Executive Director of Aztec Foreign Labor, a service provider of H-2A and H-2B visa workers. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions, and what were your goals? We were unable to manage our 70+ workflow steps per case and needed to consolidate data and set up triggers. **SOLUTION** How did you select this vendor and what were the deciding factors? They got great social media reviews and after speaking with them, the attention to detail and information they provided with clear expectations and transparency sold me. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Not available.  How many people from the vendor's team worked with you, and what were their positions? 10 **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Absolutely excellent experience with the team. They were all very engaging, extremely professional and polite, and their work product was spectacular. Describe their project management style, including communication tools and timeliness. Very impressed with this company and their customer service. They gave clear indications of project estimation completion and were transparent throughout the entire process. What did you find most impressive or unique about this company? They have a wonderful customer service, attention to detail, transparency, and attitude to serve. Excellent communication skills, especially given a large team of people working on the project. Are there any areas for improvement or something they could have done differently? Honestly, I can't think of anything. --- #### Custom Website Dev for Men's Clothing Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Feb. 2017 - Ongoing **Project Summary**: Net Solutions was responsible for enhancing an existing custom website by improving its functions. **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** Founder, Reattire.com - Industry: Retail - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Mar 6, 2020 **Feedback Summary**: Despite several man-hours and money spent, Net Solutions failed to deliver on the project as expected and ultimately could not help achieve the right goals. Mounting distrust and a lack of results spelled the end of the engagement. This review includes the vendor's response. ""It was a horrible experience that cost our business a lot of sleepless nights, money travel, and time." " **BACKGROUND** Please describe your company and your position there. Owner of mens custom clothing company **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions? Give us better solutions for our custom website What were your goals for this project? Take a existing excellent website and improve every function **SOLUTION** How did you select this vendor? Spent a lot of time traveling all over India interviewing possible candidates Describe the project and the services they provided in detail. Everything that came out of their mouths turned out to be a lie. They tell you what you want to hear and as time goes on it turns out they have no idea what they are doing and don't have the ability to do what they said they could do. They said they spent countless hours on our custom site and proposed many things to improve the site. They said they did many of the easy things and billed thousand of hours before they were caught in their lies and admitted they could not help us with what we came to them for. What was the team composition? A lot of our companies money **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? This joint is the epitome of everything unethical doing IT business. They will tell you everything you want to hear, milk all the money they can get from you, and put on a great show. Until you realize they have no idea what they are doing and everything they have told you is lies. Sameer took my money promising results and then thousands of man-hours into the project he admits they can't even do the work I hired them to do. Abhay in sales is an accomplice in the whole scam. Samaeer the company owner sold my code to one of my competitors. These guys can't be trusted. Avoid at all cost!!!! How was project management arranged and how effective was it? It was a horrible experience that cost our business a lot of sleepless nights, money travel, and time. What did you find most impressive about this company? Nice building that I helped pay for. Are there any areas for improvement? Basic honesty **Company Response** The vendor responded on November 20, 2020. Net Solutions did the work against a list of tasks signed-off by the client in a Time & Materials (T&M) engagement. The tasks were primarily focused around making the site reach a basic level of stability so that it could go live. The scope was always clear and Net Solutions had always maintained what it would and would not do. The engagement lasted a little over 2 months in 2017 and was terminated due to non-payment of outstanding invoices. Thousands of hours were never expended, billed, or paid for. The claim that the code was sold to an unnamed competitor is false. Only the contracting signatories or those they authorise in written ever get access to any assets produced, including code. Net Solutions gives each engagement the same focus and quality of care irrespective of its size. The transparency in the work done, processes followed, and a deep involvement to ensure client success is a hallmark of Net Solutions, evidenced in review after review on Clutch. --- #### Mobile App Dev for Security Service Provider **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Apr. - Aug. 2019 **Project Summary**: Net Solutions developed a mobile application, working through a sprint-based process. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Manager, Special Projects and Information Systems, ASP Incorporated - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Aug 20, 2019 **Feedback Summary**: The solution was delivered as expected, and Net Solutions established a project management system that was beneficial for all parties involved. They displayed impressive responsiveness and professionalism. ""It was extremely effective and showed great results."  " **BACKGROUND** Please describe your company and your position there. ASP is a National Security Firm. I am the Senior Manager of Projects and Information Systems. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Net Solutions? Development of a Mobile Application What were your goals for this project? Ease of use for the end-user and simplified/optimized internal business practices. **SOLUTION** How did you select this vendor? We reviewed the resumes of various development houses and interviewed a short list. Describe the project and the services they provided in detail. The project was divided into easy-to-follow sprints. The Net Solutions Team was responsive and professional. What was the team composition? The team started with a single business owner and evolved to include several programmers and developers, each with their own skill sets to bring to the project. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Too early to say for sure. However, the product has been delivered as expected. How was project management arranged and how effective was it? Project Management started with a kickoff meeting and was set up in a way that would most benefit our company and keep the org structure in place for Net Solutions. It was extremely effective and showed great results. What did you find most impressive about this company? Responsiveness, professionalism, and overall expertise. Are there any areas for improvement? None that I can think of at the moment. --- #### Development for Supply Chain Management Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: June - Dec. 2018 **Project Summary**: Net Solutions designed and developed custom software allowing for a supply chain management company to gather more sophisticated data from inbound transactions and movements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT and Process Improvement Manager - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 29, 2019 **Feedback Summary**: The code delivered was on time and of high quality, satisfying the requirements of stakeholders. Communication between the teams was effective, and Net Solutions was organized and efficient throughout the process. ""The whole process was organized very well." " **BACKGROUND** Please describe your company and your position there. Delivery Net has committed to finding and delivering solutions for the eCommerce industry in North America. As the market leader in a number of parcel and mail delivery services, Delivery Net has proven that its unparalleled network and global relationships provide value to all of our client relationships. Delivery Net, with offices in Toronto and Vancouver operate a nationwide delivery network in every major Canadian city, distributing over 6 million parcels annually and over 1 million pieces of printed matter. With over 18 years of experience in parcel and mail delivery, Delivery Net provides its customers with the highest levels of performance, accuracy, and customer service. **OPPORTUNITY / CHALLENGE** What were your goals for this project? Improve the data capturing of inbound transactions and movements for wide range of service types and customers **SOLUTION** Describe the project in detail. Net Solutions was responsible for the architecture design and development. The functional/business requirements were provided What was the team composition? They provided an offshore development team **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Good quality of code delivered in assumed timeline How effective was the workflow between your team and theirs? The whole process was organized very well. Good combination of colaboration tools in place for a off shore dev team made the cooperation smooth and efficient. (BaseCamp, StoriesOnBoard). What did you find most impressive about this company? Very good english language level of each team member. Are there any areas for improvement? No problems with requirments interpretation and delivery. --- ## Portfolio & Awards ### Digital Learning Platform for HBR Ascend The Harvard Business Review commissioned Net Solutions to design and create its HBR Ascend platform. Their product team aimed to develop a well-designed and authentic platform for the Harvard Business Review brand. This platform would provide users a smooth experience while containing meaningful and pertinent material. They needed to provide material to engage and inspire hardworking millennials to share it with their peers. Net Solutions and HBR Ascend developed the platform and introduced additional features based on Voice-of-the-Customer feedback over the next few months. Read the full case study here:https://www.netsolutions.com/casestudy-hbr ### London Startup EdTech Platform EdPlace is devoted to engaging parents in their child's educational progress. Net Solutions developed an iOS platform for them could would make it easy for working parents to assign tasks to their children and review their academic progress, on the go. The major achievement was ensuring that the huge amount of content in the app stayed manageable for the client and even children could use it comfortably, without compromising on its elegance. Read full case study here: https://www.netsolutions.com/casestudy-edplace ### FrontRush's CRM Platform for Coaches & Athletes Net Solutions helped Front Rush LLC, a US-based sports start-up, by building a Sports Customer Relationship Management solution for college and university coaches, making them a leader in Athlete Recruitment software. The Front Rush app allows college coaches to streamline and simplify their recruiting efforts, even when they are not in front of a computer. The team also developed the app to offer a cross-platform experience. Read full case study: https://www.netsolutions.com/casestudy-frontrush ### SampleBoard - SaaS Software for Interior Designers SampleBoard is a DIY (do it yourself) software for Interior Designers to create visual design concepts in minutes. Net Solutions helped SampleBoard build SaaS software that got them funded by Google in South Africa. SampleBoard enabled users to source, import and save product items, mood images, fabric swatches, textures, colors, palettes, patterns and create digital mood boards using the interactive drag-and-drop interface.Earlier, softwares like Adobe Photoshop, Corel Draw or Illustrator were there, but there was no software equivalent to Sampleboard which was developed keeping the requirements of interior designers in mind. Read full case study here: https://www.netsolutions.com/casestudy-sampleboard ### Enterprise Engagement Video Platform for Soaq Soaq was conceptualized and founded in 2015 by a team of people excelling in technology-based learning and development. The co-founders at Soaq, including Daniel Wolfe, took notice of the rising popularity of online video such as YouTube, Vimeo, and Snapchat. Daniel approached Net Solutions to develop a corporate YouTube-style, "Video-On-Demand" platform. Net Solutions' team was more than ready to develop an intelligent video platform that would introduce the power of video to the workplace.  Read full case study here: https://www.netsolutions.com/casestudy-soaq ### IsaiX: A Product for Enterprise Sales Coaching We helped IsaiX, a company that helps clients with their training and coaching needs by giving them unique tools and solutions built on the latest technologies, create a coaching and skill assessment solution. The product now helps managers train, set goals, plan, track, evaluate, and encourage employee performance. IsaiX is based in Montreal and assists clients in the professional services, government, high-tech, pharmaceutical, and financial services sectors. Read full case study here: https://www.netsolutions.com/casestudy-coach ### Digital Training Platform for Filmmaking FilmSkills has classes that go over every part of making a movie. The courses lead to certification, and the teachers are well-known in their fields. People who teach have won Oscar, Emmy, Golden Globe, and DGA awards or been nominated for them. FilmSkills also offers online courses, but many universities have also signed up to use its teaching tools and materials to help their students learn more in the classroom. FilmSkills wanted to add new features and functions to its Drupal website. They chose Net Solutions as their technology partner to deliver the projects and for continuous enhancements. Read full case study here: https://www.netsolutions.com/casestudy-filmskills ### VOYlegal's Job Portal For Legal Professionals The attorneys who founded the legal staffing agency VOYlegal have extensive experience working in private practice and in-house legal departments. They act as a go-between for law school grads looking for work and companies looking to hire them. When working with them, candidates and companies benefit from the specialized attention of their professional recruiters. VOYlegal asked Net Solutions to develop a  job portal where job-seeking attorneys and hiring firms may create profiles and access VOYlegal's expertise in hiring decisions. Read full case study here: https://www.netsolutions.com/casestudy-voylegal ### Digital Platform for Tracking Offshore Resources Xerox contacted Net Solutions to build a mobile-optimized, web-based platform to help Shell Oil’s North Sea operations better manage their documentation related to facilities within the region. Net Solutions created an HTML5-based app for the Apple iPad and Samsung Galaxy Tab tablets. Full case study here: https://www.netsolutions.com/casestudy-xerox ### iPad App for Premier League TV IMG Worldwide wanted to build a web application and iPad app for the Premier League. Net Solutions developed a web app allowing subscribers and members of the Premier League and IMG to view match schedules, review match highlights and stream videos simultaneously. The result was increased reach to the Premier League audience, uninterrupted data flow, and a rich user experience. Read the case study here: https://www.netsolutions.com/casestudy-epl ### A Premium eCommerce Experience for Jaypore Jaypore is an eCommerce startup procuring premium ethnic items created by artists and craftsmen throughout India and selling these to customers worldwide. We helped Jaypore succeed in providing a premium eCommerce experience via a native iPad eCommerce app and Magento website. The user experience of Jaypore’s app was at par with that of apps like Gap, Etsy and Webby Parker. Read the full case study here: https://www.netsolutions.com/casestudy-jaypore     ### Online Car Rental Booking Platform for VIPCars VIP Cars is one of the best car rental companies in the world. Working with well-known companies like Alamo, Budget, Avis, Hertz, National, and more, they offer a unique selection of affordable rental cars for more than 20,000 locations worldwide. Through its online platform for booking car rentals, you can search for vehicles and compare prices to find the best rental for your vacation or business trip.  VIP Cars already had a website where potential customers could book car rentals online with one of the many car rental companies they work with worldwide. But as smartphone users grew, they wanted to offer their car rental services to mobile users. Net Solutions helped them build and launch an iOS mobile app for their customers and partners. Read full case study here: https://www.netsolutions.com/casestudy-vip-cars ### Compelling Digital Experience for Mainstreet Mainstreet Equity Corp. is a publicly traded Canadian (TSX:MEQ) residential real estate company. Established in 1998, Mainstreet has grown its portfolio from 272 units with a market value of approximately $17 million to 8,414 units and an approximate market value of $1.15 billion. Net Solutions built Mainstreet Equity Corp., a new website to cater to a modern and tech-savvy Canadian audience. Read the case study here: https://www.netsolutions.com/casestudy-mainstreet ### Sitecore-Based Web Application For Online Reports Net Solutions built a business application for IEMR by customizing Sitcore's CMS and eCommerce capabilities. IEMR needed to re-develop their website built on the legacy ASP platform. The data traded on the website was highly valuable, consisting of substantial paid reports. Hence, a highly secured platform was a primary requirement. There were considerable concerns about speed and User Experience (UX) in the existing website, which required immediate alteration. IEMR  also wanted to shift it to Sitecore CMS because of this platform's extensive features and flexibility. They also wanted to integrate noteworthy eCommerce features into Sitecore, enabling buyers to easily access their desired survey reports.  Read case study here: https://www.netsolutions.com/casestudy-iemr ### Digital Training Mobile Platform for Burst Tools IsaiX's Burst Tools® is a solution for document publishing and content consumption to make the learning experience more engaging for employees in an organization. Burst Tools® needed a complete transformation of their existing product to rebuild it with a mobile-first strategy, and IsaiX contacted Net Solutions to develop it. Read the case study here: https://www.netsolutions.com/casestudy-burst ### Financial Analysis & Precious Metals Trading App Net Solutions helped Kitco Metals, Inc., a metal trading enterprise, develop a mobile app to bring real-time information to its customers. With a vast lineup of desktop and mobile apps available on multiple devices and platforms, generating a massive amount of real-time data, Kitco felt a need to develop an intuitive testing strategy to ensure uninterrupted services to their worldwide customers. Kitco also wanted to create an app for Android devices to help its users track live precious metal quotes and other critical updates on the move.  Read case study here: https://www.netsolutions.com/casestudy-kitco ### UK Car Parts Revenue Boost: Adobe & Headless CMS   GSF Car Parts, a top UK auto parts retailer, struggled with a slow, outdated eCommerce platform, causing 15-second page loads, cumbersome updates, and limited integrations. Net Solutions partnered with GSF to modernize their digital experience using Adobe Commerce Cloud and a headless CMS, delivering speed, scalability, and seamless customer journeys. We replatformed GSF’s site onto Adobe Commerce, adding AI-driven product recommendations, live search, multi-currency/language support, and fast, flexible payment options. Contentful’s headless CMS empowered marketing teams to update content instantly, while a complete UX/UI redesign improved navigation, mobile responsiveness, and engagement. Automated CI/CD pipelines ensured continuous updates with minimal downtime. The results were immediate: page loads dropped to 2–3 seconds, the site handles 1,200+ concurrent users effortlessly, monthly online orders rose by 42%, and conversion rates increased significantly. Integrated systems eliminated inventory errors and streamlined operations, creating a future-proof platform ready for growth. Net Solutions’ tailored approach, integration expertise, and focus on innovation transformed GSF’s digital presence, boosting revenue, improving user experience, and setting the stage for global expansion.   ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_software_developers_toronto_2026.svg) ### Industry Recognitions - The Tribune Article - Forbes India - The Times of India Article - Top AWS Consulting & Implementation Partner - Top Hubspot Implementation Partner 2022 - Best Web Development Company in Los Angeles - Zinnov Zones ER&D Service provider Ratings 2019 - Kentico Site of the Year - The Forrester Wave: Digital Experience Providers - The Gartner CRM Vendor Guide, 2018 ## Key Clients - Microsoft ## Packages ## About the Team ### Our Story We are 300+ engineers, designers, and strategists who expect to still be answering for our work years later. That changes how we build: AI taken from pilot to production, legacy platforms modernized without stopping the business, commerce built for complex catalogs. We scope what the problem needs, give straight answers, and build to last. Clients keep our teams for years, one for 17 and counting, and reviewers here reach for one word: extension. Of their team, their culture, and their outcomes. ## Verification Verified means Clutch independently confirmed Net Solutions is a legally registered business and backed by 50 verified client reviews averaging 4.7 stars. - Verified Client Reviews: 50 - Overall Review Rating: 4.7 Last Updated: 2026-08-16T08:38:51Z ### Business Entity - Business Entity Name: Net Solutions India Private Limited - Source: Government of India Ministry of Corporate Affairs - Jurisdiction of Formation: India - Date of Formation: February 27, 2012 - Status: Active - Last Updated: June 17, 2025 - ID: U74900CH2012PTC033594 ### Credit Report Results - International Credit Risk Assessment: High Risk - Source: Creditsafe - Last Updated: June 17, 2025 ## Locations (5) ### Toronto, Canada (Headquarters) - 111 Queen Street East South Building - Toronto, ON M5C 1S2 - Canada - 2 - 5 employees - Phone: +1 416 720 1790 ### Chandigarh, India - Site No. 15, Chandigarh Technology Park - Chandigarh 160009 - India - 301 - 400 employees - Phone: +1 416 720 1790 ### London, England - 9 Appold Street - London EC2A 2AP - England - 6 - 9 employees - Phone: +44 20 3807 3803 ### New York, NY - 101 Avenue of the Americas, 8th Floor - New York, NY 10013 - United States - 2 - 5 employees - Phone: +1 (305) 767-3821 ### Los Angeles, CA - 11601 Wilshire Blvd, 5th Floor - Los Angeles, CA 90025 - United States - 2 - 5 employees - Phone: +1 (305) 767-3821 ## Contact Net Solutions [Send a message](https://clutch.co/profile/net-solutions) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/net-solutions/) - [Facebook](https://www.facebook.com/NetSolutionsHQ/) - [X](https://twitter.com/netsolutions) - [Instagram](https://www.instagram.com/netsolutions/?hl=en)