What evidence can you share that demonstrates the impact of the engagement?
The platform is up and running, and we’re now working internally on marketing it. But, all of the functionalities are working so far. They were able to deliver everything we conceptualized. It was great to see it.
While we didn’t choose to invest in app design, it looks really good already. We had to find our own pictures, and that’s the only thing I’d change at this point.
How did Net Solutions perform from a project management standpoint?
They were on time for every single call and got back to me within 24 hours despite being in another country. Our Skype calls always occurred as scheduled. They were amazing communicators.
What did you find most impressive about them?
They’re so professional, always on time and on budget. Very pleasant to discuss and brainstorm on the project for the best route to accomplish the task. The whole team was friendly and able to explain technical concepts we didn’t understand, taking us through the backend. I have friends in the startup web app industry who have failed in developing their web app because they invested their development in companies that either continued to charge them for every small change or just delivering a web app that was not even functional. But my experience with Net Solutions was really great and a success.
Are there any areas they could improve?
It would be helpful for clients to be given documentation detailing everything they wanted us to have ready to move forward in each part of the development. There were some parts of the project that were delayed because we didn’t have what they needed.
Do you have any advice for potential customers?
Like I said before, my issue was having necessary content ready as they needed it. It’s important to give them as much content as possible at the start of the project, so they understand your business and how to develop your solution without delays.
Net Solutions delivered exactly as needed, making a notable contribution to the business. They are an organized team that is also honest about deadlines that may potentially be missed. Throughout the partnership, they have been willing to work longer to fulfill the project goals.