What evidence can you share that demonstrates the impact of the engagement?
The deliverables were on point. Due to changes in the scope, we readjusted timelines, but Net Solutions delivered on time. They implemented everything in the initial scope and provided suggestions, which saved us money. I would recommend them to other companies.
Our product’s success has too many variables. We would love to have more users coming in at this point, but we also had some internal problems.
How did Net Solutions perform from a project management standpoint?
In the beginning, there were mistakes, which the project manager resolved. We used Basecamp and Skype to communicate. We were always in contact, which was a positive aspect of our engagement.
There’s a significant time difference between Panama and India. To compensate for that difference, they occasionally worked on Saturday. Their team was committed to the project.
What did you find most impressive about them?
When we gave them the wireframes, they quickly came back to us with a good look and feel. Normally, a development team wouldn’t really care about a product’s design.
Net Solutions showed us their professionalism from the very beginning. In the first two weeks, we already had the first sprint done. Their team came back with impressive results.
They were also accommodating. As a result of COVID-19, their team moved to a remote environment but that didn’t negatively impact us.
Are there any areas they could improve?
Our initial contact with the business analyst could’ve been improved. It would’ve been better if we had more communication. They made a few assumptions that weren’t correct. More due diligence, especially in the beginning, would’ve been good.
Do you have any advice for potential customers?
Be prepared and have more meetings in the beginning. Overall, it was a good experience.
Despite external challenges, Net Solutions produced impressive deliverables on time. The team provided tools that supported frequent communication and adapted their schedule to streamline collaboration. They offered cost-effective recommendations, which ensured a valuable partnership.