Mobile, Web, UX & Product Development Specialists.

Net Solutions is a global digital technology company that helps brands leverage design, analytics, and engineering to create meaningful, personalized customer experiences for web, mobile, social and cloud.

We also focus on Outsourced product development, e-commerce, user experience(UX) design and IOT.

We earned this expertise by building custom B2B and B2C products and applications serving over 3000 customers (enterprise, agencies and start-ups) in more than 6 continents in the last 16 years.

This includes customers of all type Enterprise, digital agencies and startups. Our customers include names like Xerox, Euro car Parts, Oati Inc., Mothercare, IMG and Frontrush. Our customers vouch for our services and strongly recommend us through publically shared testimonials which can be seen here: https://www.netsolutionsindia.com/testimonials   .

Our work has won several awards like Adobe Site of the day, Kentico Site of the Year, Internet Marketing Award and Brandon Hall Excellence Award and we continue to delight our customer with the quality of our work.

We have partnered with technology partners like Microsoft, Google, Kentico and Amazon 

We are also CMMI certified and ISO 9001 certified, which means that our processes has been validated and certified as per best industry practices.

 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2000
Show all +
Chandigarh, India
Headquarters
  • Net Solutions
    Site No. 15, Phase 1, Rajiv Gandhi Chandigarh Technology Park
    Chandigarh, CH 160101
    India
    91.172.431.5000
other locations
  • Net Solutions
    86-90 Paul Street
    London EC2A 4NE
    United Kingdom
    +44 (208) 610 9966
  • Net Solutions
    111 Queen Street East South Building
    Toronto, ON M5C 1S2
    Canada
    416.720.1790

Focus

Service lines

  • Custom Software Development
  • Mobile app development

Client focus

  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)

Industry focus

  • Advertising & marketing
  • Arts, entertainment & music
  • Business services

Mobile platforms

Mobile focus

Frameworks and CMS

Programming & scripting

Ecommerce systems

Application platform

BI & big data focus

CRM solutions

Portfolio

Key clients: 

Xerox, IMG, Yahoo, Harvard Business Review, Front Rush, Euro Car Parts, Mothercare, Flipkart and Velti.

XEROX

Xerox Corporation is a global business process and document management corporation that manufactures and markets many types of color and black-and-white printers, photocopiers, multifunction systems, digital printing presses, and related supplies and services.

We created a HTML5-based app designed for the Apple iPad and Samsung Galaxy Tab tablets. We became Xerox's preferred vendor for future mobile app development projects.

 

Workplayce

Workplayce.com is an internal recognition platform utilized by admins/managers and employees, which enhances internal communication by offering various services.  It is a privately held company that was founded in 2015. We developed an employee engagement web application for them. It offers digital connective services that streamline communication and reward performance to promote an engaging work environment.

 

Premier League TV

IMG Worldwide wanted to build a web application and iPad app for the Premier League, allowing subscribers and members of the Premier League and IMG to view match schedules, review match highlights and stream videos at the same time.Premier League is the organizing body of the Barclays UK Premier League with responsibility for the competition, its Rule Book and the centralized broadcasting and other commercial rights.

We helped with increased reach to the Premier League audience, uninterrupted data flow and a rich user experience.

Read full case study here: https://www.netsolutionsindia.com/casestudies-premier-league-tv

Run To The Beat

The Run to the Beat Half Marathon (powered by Nike+) is an event that took place on 28th October 2012, with additional marathons planned for future dates. The event is sponsored by Nike, which also owns the Run to the Beat website (www.runtothebeat.co.uk). The event website contains information for past and future participants in the marathon. It is intended to be an online platform where information is made publicly available so that photographers, DJs, organizers of charity events, etc. can all come to the same place to access the information. Net Solutions designed the site in responsive HTML to make it easier for visitors to consume content on the varied mobile devices available today. In combination with HTML5, this design choice also makes the site futureproof, to a large extent.

Read full case study here:https://www....

Manalogy

Manalogy is a mobile app that helps manage projects, streamline networking between professionals, and improve peer-to-peer communications. It has been developed for both individual professionals and enterprises, in order to help them organize their work better. This app helps to ease the stress of maintaining separate records for each project, by aggregating them and making them easy to access remotely via mobile.
 

IsaiX - Enterprise Sales Coaching Product

We helped IsaiX, an organisation that helps clients their training and coaching needs by offering unique tools and solutions built on latest technologies, build a coaching and skill assessment solution. The product now helps managers in training, targeting, planning, tracking, evaluating and encouraging employee performance.IsaiX is headquartered in Montreal with offices in Canada, the US, and the UK. It  helps clients in the professional services, government, high-technology, pharmaceutical, and financial services sectors.

Read full case study here:https://www.netsolutionsindia.com/casestudies-coach

Jaypore

Jaypore is an eCommerce startup procuring premium ethnic items created by artists and craftsmen throughout India and selling these to customers within the United States. We helped Jaypore succeed in providing a premium eCommerce experience via a native iPad eCommerce app and Magento website. The user experience of Jaypore’s app was at par with that of apps like Gap, Etsy and Webby Parker.

 

 

EdPlace

EdPlace is devoted to engaging parents in their child's educational progress. Net Solutions developed an iOS platform for them could would make it easy for working parents to assign tasks to their children and review their academic progress, on the go. The major achievement was ensuring that the huge amount of content in the app stayed manageable for the client and even children could use it comfortably, without compromising on its elegance.

Read full case study here: https://www.netsolutionsindia.com/casestudies-edplace

Frontrush

We helped Front Rush LLC, a US-based sports start-up, by building a Sports Customer Relationship Management solution for college and university coaches, making them a leader in Athlete Recruitment software.

The Front Rush app allows college coaches to streamline and simplify their recruiting efforts, even when they are not in front of a computer. The app offers a cross platform experience.

Read full case study here:https://www.netsolutionsindia.com/casestudies-frontrush

Sample Board

Sampleboard is a DIY (do it yourself) software for Interior Designers to create visual design concepts in minutes. Net Solutions helped SampleBoard build SaaS software that got them funded by Google in South Africa.SampleBoard enabled users to source, import and save product items, mood images, fabric swatches, textures, colors, palettes, patterns and create digital mood boards using the interactive drag-and-drop interface.Earlier, softwares like Adobe Photoshop, Corel Draw or Illustrator were there, but there was no software equivalent to Sampleboard which was developed keeping the requirements of interior designers in mind.

Reviews

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iOS & Android App Dev for Undisclosed B2C App Startup

"I saw that they were really serious about it. They really went out of their way, and it showed."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2017 - Ongoing
Project summary: 

Net Solutions is designing and developing an iOS and Android app to filter local restaurants based on their diet-friendly offerings. They're currently refining the UI/UX.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Founder, Undisclosed Startup
 
Verified
The Review
Feedback summary: 

Net Solutions pays careful attention to the UI/UX. The assigned resources are capable, punctual and reliable. Opportunities to go above and beyond are rarely missed, which is rare to find.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a startup making a mobile application to fix a problem in the fitness and restaurant industry. When you go inside a restaurant, you have a menu. Instead of having a menu imposed on you, I'm flipping this backward—you impose what you want, and then the results come out based on that. Let's say you want to eat a thousand calories and you want the food to be vegetarian and gluten-free. It takes that all into consideration, along with how many kilometers you're willing to travel. From all of that, you will have your results populated based on your information.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

When people are dieting, they usually have a problem tracking their caloric intake when they go out to eat at restaurants. I'm touching a bit on this area to fix that problem and make the information readily available. However, I'm not an expert in software development, so that's where Net Solutions came into play.

SOLUTION

What was the scope of their involvement?

We're still at the early stages of development. We're completing the UI/UX designs and how the features should flow right now. The mobile app is going to be for both iOS and Android. I’m in contact most of the time with six people. I think the team is bigger (about 10–12 people), but I don't see the developers in the back because we haven't started that phase yet. We're progressing slowly but gradually every day.

How did you come to work with Net Solutions?

I originally considered two other suppliers, but what I like with Net Solutions is their commitment. For example, I had the idea already written the documentation of the app and how I wanted it to function. They came back with the resources they could provide, and that’s something the two other companies didn’t do. Net Solutions came back with a detailed breakdown of the app and a sample of how they envision the UI and UX. I saw that they were really serious about it. They really went out of their way, and it showed.

How much have you invested with Net Solutions?

There are going to be two costs. So far, we've spent $40,000 since the startup. We're working with the MVP, and we'll see from there. If everything goes well and according to plan, there's another $40,000 to follow as well.

What is the status of this engagement?

The process of selecting New Solutions—paperwork, meetings, and consulting with my team—took six weeks starting in October 2016. We started working together in February 2017. We’re expecting to launch in the third or fourth week of June 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The delays were on my side: I'd find something I wanted to be changed. They were flexible enough to do it, and that delayed it by a day, but that was on me. They always delivered on time and were very punctual.

How did Net Solutions perform from a project management standpoint?

They are a very transparent team. For example, I had something I wanted to be changed and contacted them through Skype. They have two teams with one in India. When it’s late at night for me, I can ask a question and they answer quickly. When things need to be approved, Basecamp is usually where these formal things happen. But in terms of communication and transparency, they're very good at that.

What did you find most impressive about Net Solutions?

The main thing is they care. That's the most important thing for a client. They go beyond the standard. They go out of their way and bring alternatives. If I don't like something, they don't mind. They go back and work on it, and then the next day, they come back with the revised work. The relationship is really good right now, and that is really important in a big project like that, especially in a startup. We haven’t experienced any unexpected turnover in their team that impacted progress. Communication, their team, and the process as a whole are great.

5.0
Overall Score Even though the project is a third completed, I confident with rating them a 5.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I’m a firm believer that you pay what you get for. So far, I’m very happy with the results.
  • 4.5 Quality
    Service & deliverables
    Amazing work.
  • 5.0 NPS
    Willing to refer

Ongoing Dev Engagement for Legal Staffing Firm

"They are fluent in English and easy to communicate with."

Quality: 
4.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2012 - Ongoing
Project summary: 

Net Solutions first developed a custom CRM, then redesigned the front-end of an existing website, and eventually implemented several internal user portals for sharing/collaboration purposes. 

The Reviewer
 
11-50 Employees
 
New York Metro Area
Founder & CEO
 
Verified
The Review
Feedback summary: 

Highlights include a clear commitment to quality assurance and project managers fluent in English. However, attention to detail was one area for possible improvement. 

BACKGROUND

Introduce your business and what you do there.

We are an online legal recruiting agency working with headhunters throughout the US. We find attorneys for the 200 largest firms in the country as well as for in-house legal departments of Fortune 500 companies. Our company is based in New York and Washington, DC. I am the founder and chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

Our company is entirely virtual. While we do have physical locations in New York and Washington, DC, we have remote operations all over the country, particularly in California, Texas, and the Midwest. Given the way we do business, we needed a bespoke CRM and internal information management system. 

SOLUTION

What was the scope of their involvement?

At first, we worked with Net Solutions strictly for the technical aspects of our system. They designed and implemented our CRM. Since then, we've used Net Solutions for the front-end design of our website, as well as for the portals used by our clients. As our company grew, we've worked with Net Solutions regularly in order to update our systems and make changes.

I don't know how many developers were assigned to our work; the range was 10–20 people. The interactions with Net Solutions have been primarily with lead developers and project managers. 

How did you come to work with Net Solutions?

We performed an exhaustive search for companies in India and elsewhere. We sent our requirements to developers domestically and overseas. Net Solutions came back with an exhaustive proposal which was much more detail-oriented than others.

How much have you invested with Net Solutions?

Over the last 5 years, the cost of Net Solutions' services has been over $100,000.

What is the status of this engagement?

We started working with Net Solutions in March 2012.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

What Net Solutions has built represents the crust of our entire company. We've been around for 5 years and have grown exponentially, both in terms of revenue and team. All of that is due to the infrastructure built by Net Solutions. While we didn't use Net Solutions for design initially, we have started doing this. As a result, we have received a lot of positive feedback from users regarding the interface and general look of our tools.

Another example of their impact was earlier in 2016 when we doubled our team. As we started growing, we began having issues with speed. Net Solutions was able to come in and helped us scale and become productive.

How did Net Solutions perform from a project management standpoint?

It's kind of a mixed bag. The first iterations will always come in within the deadline, but bugs and fixes can push the schedule back. For the most part, we communicate using Basecamp and Skype with Net Solutions.

What did you find most impressive about Net Solutions?

For a company not based in the US, Net Solutions' project managers have been great to work with. They are fluent in English and easy to communicate with. Net Solutions' commitment to fixing bugs is good. Since they're intimately familiar with what they've built for us, nothing requires extensive explanations or effort.

Are there any areas Net Solutions could improve?

Attention to detail could be improved, particularly with regards to copy. On the technical side, Net Solutions has been great, but we've often needed to fix basic language errors on our site. This could be because the developers may not be as fluent in English as the project managers.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
    Because Net Solutions is on the other side of the planet, scheduling can become difficult. There is a 12-hour delay in responding to emails, but I don't know what could be done in this regard.
  • 5.0 Cost
    Value / within estimates
    We've compared what we've gotten from Net Solutions to domestic services and there is tremendous value.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended Net Solutions to several people.

Platform Development for Business Services Startup

"[They were] a true business partner, open to giving us suggestions and helping us improve our product."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2015 - Ongoing
Project summary: 

Net Solutions developed a web-based employee engagement platform and integrated it with multiple 3rd party platforms. Their involvement remains ongoing.

The Reviewer
 
1-10 Employees
 
Fresno, California
Founder & CEO
 
Verified
The Review
Feedback summary: 

Strengths include dedication to project success, exceptional responsiveness, and their proactive involvement resolving challenging situations. 

BACKGROUND

Introduce your business and what you do there.

We are a startup allowing companies to engage with and recognize associates through an enterprise solution. I am the founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

Net Solutions is helping us develop our employee engagement platform.

SOLUTION

What was the scope of their involvement?

Net Solutions has engaged in the full cycle of production, including design and technical components. Recognition, announcements, and leader boards are some of the core features of our platform. Another of its components will be integration with social media, for sharing content. We also plan to integrate it with various HRIS [human resource information systems] platforms, given that we have a B2B [business-to-business] model and importing schedules and other data will be important.

We've always had one project lead. There was a change during the process, but it was handled professionally, and the new person was knowledgeable about our goals and position. The number of resources used from Net Solutions's team changed depending on what we needed to roll out, ranging from 3 to 5.

How did you come to work with Net Solutions?

My business partner at the time had a friend who had utilized Net Solutions and said some good things about them and the product that they delivered. I chose Net Solutions based on that recommendation.

How much have you invested with Net Solutions?

The cost of Net Solutions's services has been around $65,000.

What is the status of this engagement?

We started working with Net Solutions 1 year ago [in 2015]. There was a pause in our work due to unrelated delays, but Net Solutions was ready to pick up the project again when we needed it.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We haven't performed formalized tests, but some of our friends have tested the MVP [minimum viable product]. In the beginning, the company was only made up of my business partner and me. I'm an HR director and don't have IT [information technology] knowledge, but I had some ideas of what I wanted to do. I have to give Net Solutions 100 percent credit for taking those ideas and strategies, putting them on paper and making them come to fruition. The culture of our organization is pivotal to not only our business but to me personally. Making people understand our brand through design elements was crucial. Net Solutions nailed designs from the second round, after only a few discussions.

From the very beginning, we treated Net Solutions like a business partner and involved them in decision making and feedback. The process was collaborative, and Net Solutions knocked it out of the part in terms of design.

We demoed the product with the company for which I currently serve as an HR director and hit the mark with all executives. They all loved the software's user-friendliness and ability to target millennials.

How did Net Solutions perform from a project management standpoint?

Net Solutions delivered 100 percent on time. We used Basecamp, as well as StoriesOnBoard, in order to capture stories and wireframes.

What did you find most impressive about Net Solutions?

I haven't worked with other companies, so it's a little hard to say, but I felt that Net Solutions was a true business partner, open to giving us suggestions and helping us improve our product. I will be forever grateful for this. Net Solutions was just as excited about the product as ourselves, and their team was saddened when we paused the project.

Are there any areas Net Solutions could improve?

Net Solutions could have better explained what was going to be built and for what cost. We were to blame for this as well, given that we had an agile approach, and simply went with the flow. As we pivoted the development, the costs increased more than expected. Other than this, there was nothing more that Net Solutions could have done.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already done it.

Platform Development for Equity Research Firm

"[They] always delivered the work on time and often performed tasks beyond what I requested."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2012 - Ongoing
Project summary: 

Net Solutions overhauled a rapidly aging website with obsolete functionality and poor usability. 

The Reviewer
 
1-10 Employees
 
Portland, Maine
President
 
Verified
The Review
Feedback summary: 

Noteworthy highlights include a clear commitment to client satisfaction and the ability to manage projects with strict requirements. A more flexible billing policy was the only possible area for improvement.  

BACKGROUND

Introduce your business and what you do there.

We are an equity research company using custom data surrounding global equity markets in order to decipher the cyclical timing of the market on behalf of clients. I am the founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

I needed to create a website that would allow users to log in and have very specific content attached to their accounts. My website also has extensive interactivity behind the scenes as well as a direct-payment functionality. The field changed significantly during the last 5 years since my website had been built. At the time, there were no ready-made modules that could be bought and plugged into a site. Everything needed to be built by hand. I was working with a reputable firm in the Boston area, but they couldn't handle the work, making constant mistakes. My login and payment functionalities weren't working properly, particularly when it came to umbrella memberships allowing multiple logins per account per purchase. This led me to Net Solutions.

SOLUTION

What was the scope of their involvement?

During a period of 3 years, Net Solutions completely rebuilt the internal and back-end parts of the website, including member management and payment, and fixed some of the interactivity that my other firm couldn't handle.

My content management system uses ExpressionEngine and custom PHP coding. Net Solutions has recently moved the payment platform from PayPal to Stripe.

Net Solutions typically assigns 10–15 people on each project's team. I've worked with 4–5 lead developers with whom I communicated daily, but there were more people working on the overall project.

One of the things that most impressed me about Net Solutions is their communication. The team speaks very clear English, and they all have a drive to satisfy the customer and make them happy. The fact that Net Solutions takes the work so seriously is a component of its integrity. I wish that everyone in the United States had the same attitude toward work. Net Solutions was always upfront and honest and recommended better approaches whenever they identified one, sometimes at their own expense, in terms of cost.

How did you come to work with Net Solutions?

Net Solutions was first referred to me by my wife, who had worked for an accounting firm and had extensive interactions with Net Solutions there between 2005 and 2010.

I talked to one of Net Solutions's reps in Michigan and conveyed what I was trying to do at the time. During a week's time, we maintained a conversation, figuring out how to do things. I was impressed with him and was told that I would not believe how happy I'll be working with Net Solutions, compared to a firm in the U.S. My wife told me the same thing, and I also came to experience it firsthand. I have not worked with anyone else for web development since starting my relationship with Net Solutions.

How much have you invested with Net Solutions?

The total cost of their work has been in the range of $50,000 to $75,000.

What is the status of this engagement?

I first contacted Net Solutions at the end of 2012, and the work began in 2013. We've had a continuous development scope with Net Solutions, with 6 to 8 projects over a period of 3 1/2 years as well as in-between functionality development tasks.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

My site is live, and I've been in the process of wrapping things up. The project with Net Solutions is finished, but there are no users interacting with the platform at the moment. I can only mention what Net Solutions has produced for me in order to make the site successful in the future.

How did Net Solutions perform from a project management standpoint?

We used Basecamp and Skype for project tracking. Net Solutions was always available to answer questions. The interactivity of the project was maintained on a continuous basis, until the end.

Being in the U.S., on Eastern time, I appreciated Net Solutions' setup. I was able to work with the team at 7 or 8 a.m., before my workday started and at the end of Net Solutions's day, getting a lot done.

What did you find most impressive about Net Solutions?

Net Solutions always delivered the work on time and often performed tasks beyond what I requested in cost quotes, just to please me. I find Net Solutions's conduct to be admirable. My wife works for a large accounting firm in the U.S. and has received quotes from Net Solutions. Net Solutions caters to large companies as well as entrepreneurs looking to develop businesses.

I have contacted one of the largest web development firms in the U.S. early on for a quote. The costs were 7–10 times what Net Solutions proposed, particularly for my member management functionalities. The other company was not only expensive, but they didn't know how to build certain features and gave a much higher timeframe. There's a tremendous inefficiency in the U.S., particularly when it comes to technology and startups. Net Solutions particularly caters to this segment and is looking to establish long-term relationships.

Are there any areas Net Solutions could improve?

Most of the billing in the U.S. is done on a monthly basis, whereas Net Solutions prefers weekly billing. This could be improved, and I have mentioned it with Net Solutions. Their account managers offered to accommodate me in other ways and manage my payment themselves. This isn't really a negative, it's just a difference in approach.

Net Solutions was always very flexible, and their account manager was exceptional. Working on so many projects during an extended period of time, there will always be something that doesn't go perfectly. Misunderstandings were always worked out, and my contact was always there on my behalf.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cognitive Rehab Solution Developed for Healthcare Firm

"I've appreciated [their] willingness to take on our project when no one else would."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2014 - Ongoing
Project summary: 

Net Solutions developed/launched an interactive video solution designed to improve visual and cognitive abilities. Their involvement remains ongoing. 

The Reviewer
 
1-10 Employees
 
Los Angeles, California
President & CEO
 
Verified
The Review
Feedback summary: 

The launched solution has already been adopted by 35 major neurorehabilitation centers, including 5 internationally recognized clinics. Proactive involvement from the leadership at Net Solutions was considered a key differentiator.

BACKGROUND

Introduce your business and what you do there.

We make interactive video software that improves vision and cognitive skills. It is based on my wife's work, who is a doctor of occupational therapy and specializes in vision, cognition, and driving. The material is used by major neural rehabilitation hospitals for things like stroke recovery, as well as by schools working with autistic subjects, and end-users wanting to improve their driving skills. I am the president and chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Solutions?

We had the idea of being able to create a type of interactive video, something that nobody had figured out how to do in the past. 

SOLUTION

What was the scope of their involvement?

On our end, we have very good UI/UX [user interface/user experience] designers. Net Solutions figured out how to implement our solution, and we've ended up getting patents on their work. We've collaborated with Net Solutions through a series of wireframes, creating the app flow.

The number of resources from Net Solutions has varied over time. In the beginning, we were using their architect and wireframe designers, eventually getting to backend and database developers. For a good part of 2015, we have used five resources and used a project lead for our interactions as the preferred method. I've also contacted developers directly, always Cc'ing our project manager.

How did you come to work with Net Solutions?

It was a blue-sky idea, not something that we put out for bid. I went through every developer in the US and Canada, parts of Europe, as well as several companies in India, before finding Net Solutions. I found them on the web and asked for some references and examples of past work. Net Solutions had never done it before, but found it to be an interesting project, and asked for a chance. Their willingness to give it a try and the preliminary ideas offered, convinced us to choose Net Solutions. We had a very limited start, seeing if the project could work. No one else had been interested or willing to do this, before Net Solutions.

How much have you invested with Net Solutions?

Our project has had a cost of between $150,000 and $175,000.

What is the status of this engagement?

We first reached out to Net Solutions in November 2013 and started the project in the spring of 2014. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our app is being used by 35 major neural rehab hospitals in the US, including 5 top-10 ones. From a user perspective, the app is very popular.

We have had very few if any problems or bugs cropping up. There was an issue with an Amazon Web Services server going down for the weekend. Net Solutions was very helpful in tracking down what was going on, at night, on a weekend. They've been willing to go above-and-beyond.

How did Net Solutions perform from a project management standpoint?

We started out collaborating through Basecamp, and still use it as a status reporting tool, but we now use Jira for ongoing project management.

What did you find most impressive about Net Solutions?

I've appreciated Net Solutions' willingness to take on our project when no one else would. This was a fairly high-profile project within Net Solutions' company and involved the engagement of everyone, from programmers to the CEO of the company, who provided ideas and excitement from his part. They are a part of our family now. 

Are there any areas Net Solutions could improve?

Something to watch would be the difference between British English and American English. We have identified differences in terms between our 2 countries. It's a minor point, and it's something that comes with the turf.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Net Solutions had amazing quoting for our deadlines.
  • 5.0 Cost
    Value / within estimates
    What we did would have cost 10 times as much in California.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I want to see Net Solutions grow and succeed, and would strongly encourage people to work with them.

Custom .NET Development Media Company

"They’re definitely very conscientious about their work. They’re relatively open to modifying their processes and procedures when the client requires it. When we have a certain requirement that we don’t like, a part of the process, they happily accommodate our needs after thoughtful consideration."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The client is a media company offering professional services to global brands. Due to limited internal bandwidth, the client sought a technology partner to support and help meet their internal development demands. Net Solutions was one of several potential vendors to receive an inquiry and statement of work from the client, and they were chosen as the solution partner based on their previous experience and demonstrated technical capabilities. Once commissioned, Net Solutions began to collaborate closely with the client on their various development initiatives, which involved the following: User requirements gathering, project scoping, custom .NET development, information architecture, quality assurance and performance testing, systems integration and configuration, maintenance and ongoing support.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Director, Global Applications
 
Verified
The Review
Feedback summary: 

The client conveyed sincere appreciation and gratitude for the work delivered by Net Solutions. According to the client, Net Solutions remains instrumental to their ongoing projects. The client indicated that Net Solutions now operates seamlessly as an integral component to their in-house development, uniquely capable of offering strategic insights and consistently able to deliver code of the highest quality. Net Solutions received further praise for their meticulous approach to project management and their commitment to delivering only tested and viable code. The client maintains an ongoing relationship with Net Solutions and recommends them to others without reservation.

BACKGROUND

Could you provide a brief description of your organization?

I work for a media company. We deal with sales, sponsorship, TV production, and time management.

What is your position?

I’m the director of global applications.

OPPORTUNITY / CHALLENGE

Could you describe the business challenges that you were attempting to address when you first approached Net Solutions?

We needed solutions for our various marketing projects, some of the biggest ones being around our licensing division wherein we tasked Net Solutions with building an approval workflow platform. This is used by our global list of licensors and licensees. It has an ARC-like approval system, workflow, and connection of the load inputting data. All of those things, prior to the successful deployment of the solution, were manual processes.

SOLUTION

Could you describe the scope of work in greater detail?

Generally, it falls into two categories. One is enterprise dotNET development, and those are typically ongoing types of engagements. We also have engagements during a period of time to build a number of public facing websites. This has included both custom development and front-end design.

How did you select Net Solutions as your partner?

A lot of it revolved around research into what Net Solutions did. We’ve grown our relationship with Net Solutions organically through the years, starting back in 2007, with several smaller projects, and then dealing with higher-level projects on an ad-hoc basis. We were very comfortable with their previous experience and with the estimates they were able to provide.

Could you provide a general cost estimate for this engagement?

The costs have varied on a project-by-project basis, and the amount of work that we delegate to them. It could range anywhere from several hundred thousands to a million dollars.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback you’ve received that would demonstrate the effectiveness of their work?

Generally speaking, our model of working with Net Solutions is different from the norm. We work as a team with them. The feedback that we’ve received is consolidated feedback, and it’s not simply a reflection of Net Solutions and their work, but also a reflection of our own internal team. The best performance feedback I can offer is on a platform that has more than 10,000 licensees and about 3,000 clients, the maintenance is far below levels of requirement than you’d expect.

From a day-to-day perspective, the platform is self-sufficient, self-managing, and the quality of the code is what should be expected at an enterprise level. We’ve had an independent code review conducted on the work delivered by Net Solutions, and it came back highly positive.

When working with Net Solutions, is there anything you’d consider unique about their approach or development methodology that distinguish them from other vendors?

They’re definitely very conscientious about their work. One of the common complaints against most outsourcing firms are that the quality of the solution, the quality of the code tends to be below quality expectations. There are elements of effective development that are generally not adhered to. I’ve worked with numerous outsourcing firms of varying sizes, and one thing that is common is exactly that. In fact, the amount of time you have to spend getting the delivered code into a shape is shocking. Net Solutions doesn’t fall into this trap, which has been great for us.  

They’re also relatively open to modifying their processes and procedures when the client requires it. When we have a certain requirement that we don’t like, a part of the process, they happily accommodate our needs after thoughtful consideration.

In retrospect, are there areas in which you think they could improve as a service provider?

Sometimes, you want to be less process-driven and be a bit more reactive. It’s a fine balance between the two. It bothers me once in a while, but it’s not a huge issue for me because we work it out well. So, our need for agility and process is well managed.

5.0
Overall Score We really couldn’t be happier with their service.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve experienced no problems whatsoever.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Australian Startup

“They [Net Solutions] were extremely helpful, efficient, and delivered all aspects of the project on time.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

With the goal of creating an easy to use, beautiful app, the client hired Net Solutions to provide design and development services.

The Reviewer
 
2-10 Employees
 
Australia
Founder, Australian Educational Startup
 
Verified
The Review
Feedback summary: 

Net Solutions performed well by contributing to a successful app that has ranked in the top 10 of the Australian App Store since its launch. The client praises the agency for their ability to deliver on time and within budget and recommends them to others.

BACKGROUND

Busy Little Kids is an Australian based company, started around eight months ago with one main employee.

The app was developed to help children get away from technology, and rediscover the art of play and creativity. I manage the marketing, social media, accounts; pretty much everything.

OPPORTUNITY / CHALLENGE

I needed an app built that was elegant and beautiful. The main goal was to develop an app that was easy to use. Usability was the key criteria, more than beauty.

SOLUTION

The project involved design and development by Net Solutions. I chose Net Solutions because their price was reasonable, and I liked their design ideas as well as their friendly manner.

I gave them a rough design layout, and examples of other apps I liked and we went from there. They were extremely helpful, efficient, and delivered all aspects of the project on time.

The cost of the project was around $3,000. The app was completed in December of 2013. The app was just developed on iOS, but Android porting will come later.

RESULTS & FEEDBACK

Both myself and the people who have purchased the app have been really happy with it. Busy Little Kids has been ranked in the top 10 apps in the Australian App Store since its launch.

The app was completed successfully on time and on budget. I am satisfied with Net Solutions efforts. They covered all of the requirements. I have no complaints because the project was wrapped up smoothly.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign Project for Lighting Company

"Their [Net Solutions'] technical capability was immense. They always delivered, even if we had impossible things that we needed them to do."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

With the goal of completely redesigning their website, the client hired Net Solutions to provide Web development services.

The Reviewer
 
51-200 Employees
 
Republic of Ireland
Project Manager, Lighting Company
 
Verified
The Review
Feedback summary: 

Net Solutions performed well by helping the client achieve their goals; the agency’s work contributed to an improved brand image. The client praises Net Solutions for their ability to think ahead and highly recommends the agency to others.

BACKGROUND

Please describe your company and your role and responsibilities.

I am a freelancer. This is a company I was working for as a project lead. The company is Nualight, an LED lighting company. They sell lights to supermarkets and commercial spaces, and the headquarters are in Cork, Ireland. They have offices in [North] America and Amsterdam. It's an international company. I managed the redesign of the website.

OPPORTUNITY / CHALLENGE

What was your goal for working with Net Solutions?

The goal was a complete website redesign. The original site was built on Kentico, so it was pretty much a new website.

SOLUTION

Please describe the scope of their work.

Net Solutions just did Web development. We are using Kentico. It's working very well as a platform. The support team at Kentico is very good, which I am told is rare for this kind of platform. I can only assess it on a project-by-project basis. I wouldn’t recommend it for every Web build, but it was good for our purposes. We needed a multilingual site, and it is very good for that capability. We needed quite a lot of functionality and access to the backend to make product adjustments and so on. It allows non-tech people to make the backend changes.

What was your process for selecting Net Solutions to work with?

We had a few different proposals, and a few of them were locally based. I wrote a brief of the proposed project and suggested looking at overseas firms and see what we get back. I looked on the Kentico website for their trusted suppliers, and they had a gold star or some kind of certificate. I contacted them through their website, and they followed up with me. They won on price and instilled a lot of confidence with their approach to the process.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

It was under six figures. It was more than £10,000, maybe £30,000.

RESULTS & FEEDBACK

Do you have any statistics or metrics to track improvement from the project?

One working website is the only metric that matters. Our market is very niche, so we weren’t looking for a huge increase in traffic. We just needed to improve the brand image, and we did that successfully. We don’t have any stats.

Net Solutions performed well, and I couldn’t recommend them more. I don’t usually make recommendations because my time schedule is tight. But, they are definitely excellent, and I will definitely work with them again. They were so professional, and they led the project. My biggest worry was that I wouldn’t be able to catch their mistakes since they work remotely. I didn’t want to have to ask them to correct their work, but it was the opposite. They were asking me to redo things. They were completely on top of the project.

They were very good at thinking ahead and asking the right questions from past Web development experience. That can be very costly if you don't think ahead. Web firms often just do what you say, which is not what you need. Ideally, you need them to ask the hard questions and challenge your thinking. They did that very well. Their technical capability was immense. They always delivered, even if we had impossible things that we needed them to do. They were very good at that.

Is there anything unique about them that really makes them stand out, compared to other companies?

One day, we were showing the first draft of the website to my project lead. The day before, the site had crashed because of some kind of bug. It was an absolute disaster. I was panicking and said we had to get it fixed. I didn’t know what had gone wrong. It was right at the end of their working day, and there is quite a time difference between here and India. One of their people stayed up the whole night and got it fixed in time for the morning when we were up. He didn’t need to do that at all since I was the one that broke it. He was very committed, and that is one example of how good they are. I couldn’t recommend them more.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

As a company, we could have saved costs if we had put off launching and written a more coherent brief. We set ridiculous deadlines that we were never going to meet. As a result, we launched early and agreed to pay them an hourly rate, instead of them quoting the entire project. That was great for them because they worked when we asked them to work. For the company, it wasn’t very economical. We should have invested in that.

I can’t think of anything negative about them. The time difference is something you have to manage. It's beautiful going to sleep with the list that you just emailed them, and you wake up, and it's all done. They were very good.

5.0
Overall Score I couldn’t rate them higher. They’re great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed a deadline.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have sent them work.

Development Project for Fortune 500 Document Management Corporation

"We feel at ease when we deal with them [Net Solutions], and they seem like partners we can trust."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

Based on the agency’s proficiency in building HTML5 Web pages that work on iPads, the client hired Net Solutions to provide development services.

The Reviewer
 
10,001 + Employees
 
United Kingdom
Multimedia Manager, Fortune 500 Document Management Corporation
 
Verified
The Review
Feedback summary: 

Net Solutions performed well by delivering quality work and contributing to a site that receives positive feedback from the client’s stakeholders. There were no complaints regarding Net Solutions’ performance and they are recommended to others.

BACKGROUND

What is your role and responsibilities?

I work as part of a Web and multimedia team, so we do a lot of work on the company website. That’s internal work, and we do a lot of work for our external clients, mainly the oil and gas industry, finance industry, pharmaceuticals, and so on. There was a small project that we worked on with Net Solutions India a couple of years ago, which was fairly well received. We're generally responsible for the company websites, the Web applications that support that and the electronic and digital documentation that supports our products and services.

OPPORTUNITY / CHALLENGE

What was your goal for working with Net Solutions?

We gave Net Solutions the task of creating a proof of concept for an oil and gas company that we work very closely with. It was essentially an HTML5 or a tablet version of an interactive map, where they could actually look at the emergency response information. We built an older version in Flash, but because we wanted to give them the benefits of repurposing the same XML content compatible with tablets, we thought this would be a good exercise to try Net Solutions for a one-off project.

SOLUTION

Please describe the scope of their work.

It was mainly development. There was a little consultancy because two to three years ago, the team here had some experience in developing HTML5 Web pages that would work on iPads. Obviously, we had spoken to Net Solutions, and they specialized in that field. Because we had a limited budget, we tried an outsourcing model where we gave them the creative brief. We gave them the Flash proof of concept that we built and just asked them to replicate that as closely as possible on the tablet.

What was your process for selecting Net Solutions to work with?

We met them at a digital marketing exhibition and spoke to the owner of the company. We also spoke to a sales agent. We established a good rapport, and when we figured out that they could work with us at a cost-effective rate, they seemed very responsive. When we worked with them on the project, there were times when they matched our working hours. It seemed like a very good partnership.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

It was a fairly small project, but it allowed us to deliver things quickly to senior management. It was less than $3,000. Because it was a proof of concept, it was used as a prop when they did presentations and demonstrations. It showed the possibility of repurposing the same content that we’ve built for other applications, but on something that would also work on a tablet. I believe it was completed in 2012.

RESULTS & FEEDBACK

Do you have any statistics or metrics to track improvement from the project?

We had very good feedback from the stakeholders. They were very happy with the result, and it didn’t need to do anything more than it did. It didn’t connect to any databases, but proved to be a useful conceptual tool that they could go to when they had sales meetings. 

How did Net Solutions perform throughout the project?

It was a pleasure working with them. They are very responsive and use an agile process, which is very useful. They had a ticketing system, where we could easily identify bugs or issues. We'd log into the system, and we'd get a response within a few hours. There were certain times when even though it was toward the later hours in the U.K., we still had guys in Net Solutions India working with us and matching our working hours.

Is there anything unique about them that really makes them stand out, compared to other companies?

They are very easy to talk to, including the owner. We feel at ease when we deal with them, and they seem like partners we can trust. That’s why Net Solutions ended up on our suppliers list at the end of the project.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

Not at the moment. From the times that I’ve dealt with them, it's been a very good experience. Occasionally, they use Skype, so the connection is not always perfect. Sometimes, I'll get a call or a voice-mail where the call quality is not that good. It's just a technology hiccup.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Quite likely.

iOS Development for Social Interaction App

"They’ve [Net Solutions have] been there for me the entire time. They’ve been very good."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

The client came to Net Solutions with an idea for an app and tasked the agency with developing it for the iPhone and the iPad.

The Reviewer
 
2-10 Employees
 
Ontario, Canada
Founder, Social Interaction App
 
Verified
The Review
Feedback summary: 

Net Solutions impressed the client by going beyond simply fulfilling requests and contributing to the strategic process, as well. The agency is praised for their professionalism and responsiveness. Net Solutions is highly recommended to others.

BACKGROUND

Please describe your company.

My company is a social interaction app, and I contacted Net Solutions to make an application for us.

What is your role and responsibilities?

I’m the owner.

OPPORTUNITY / CHALLENGE

What was your goal for the app and working with Net Solutions?

Back in the 1980s, there was a popular bar that had tables with visible numbers and telephones on them. If you and your friends were sitting at table 16 and saw a group of pretty girls sitting at table 9, you could call them at table 9 and break the ice. It was a little before my time, but I heard it made a fantastic evening out with your friends. That’s what I wanted to capture and develop with the app.

SOLUTION

Please describe the scope of Net Solutions' work?

I gave them what I was looking for, and Net Solutions pretty much did everything. They threw ideas on the table and looked for my approval. If I didn’t like them, they tried something else. This is just for iPhone, as well as the iPhone version on the iPad.

What was your process for selecting Net Solutions?

I talked to a few people, and they sounded the best. It took a few months of going back and forth with various people, but through our conversations, Net Solutions felt right.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

It was between $10,000 and $50,000.

RESULTS & FEEDBACK

How did Net Solutions perform?

Net Solutions was great. They were extremely professional and cordial. This was my first experience producing an app, and answered any questions I had. They were fantastic. I can have ideas and describe them via Internet the best I can. They surprised me by coming up with some better ideas than I thought. Others were not exactly what I was looking for. Overall, I’m pleased. The app is fairly basic right now, and we have a way to go. I’m happy with Net Solutions. They did a good job.

Do you think doing the app on iPhone was the right decision?

Yes. I plan to take it to Android someday, but iPhone was a good first step.

Is there anything unique about them that really makes them stand out, compared to other companies?

I’ve been working with them for a long time. Their professionalism and prompt answers in getting back to me stand out. They’ve been there for me the entire time. They’ve been very good.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

When I had an idea, I put everything in writing in as full detail as I could. I sent it to them, thinking that there was no way something could be missed. Something was missed slightly, and I looked back at my notes and saw how they could interpret it the way they did. It's important to have pictures and be as descriptive as much as possible so nothing is missed.

Also, I have my contact person there, who relays everything to their development and design teams. Some things got slightly lost in translation as it went through the communication chain. I'd tell them that was not exactly what I was talking about. It was usually close, and it was rectified right away.

If there were any situations when something was missed a couple of times, we had a Web conference where we could all talk to each other. We set it up, and everybody got on the same page.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They gave me a fixed price, and I think I got the better deal.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    They’ve been great across the board.