Accubits Technologies Inc

Please describe your company and your position there.

ATROMG8 focuses on building ecosystems with various partners in their respective fields. I am the Founder of the Comppany

For what projects/services did your company hire Accubits Technologies Inc?

We did hire Accubits Technologies for several positions. Software and Blockchain Development as well as consultant in Technology and Research and Development in Ai and Ecosystem Building.

What were your goals for this project?

Due to a lot of regulations changes we had to move very fast and change what was build until then. Accubits should help us to get the turn around done.

How did you select this vendor?

We saw other work and had before we started the big project, very successful closed a smaller project together

Describe the project and the services they provided in detail.

ATROMG8 is an application designed and built on the basis of a highly developed software that was conceived from various Open Source projects of the previous decades. This, combined with our own innovations have emerged as a decentralized transactional platform that supports a real-time digital environment for today’s COVID-19 related private and business needs. These include - Social Media, Communication, Ecosystem, Payment, Co-working Space, Gig Economy, Accommodation, traveling, and much more, all under the same umbrella of security and privacy.

What was the team composition?

Please explain this question!

Can you share any information that demonstrates the impact that this project has had on your business?

Basically it was so that Accubits brought their full experience in this project and was able to improve the ideas we cam up with by far. This changes were substantial and did allow us to work with more then one group at the same time and develop 3 ecosystems due to Standards Accubits has created in the workflow. This did reduce our overall budget and safe us a lot of time.

How was project management arranged and how effective was it?

We did get 3 People which each of them was leading one team all working under supervision of the Head of Tech of Accubits. From time to time the whole team was in the discussions on Zoom and that was great so you actually learn who is working with you in you project and hear the views of all of the team. Our Team Love to work with them because you can feel that the team of Accubits is enjoying the work their are doing and know the european standards for quality

What did you find most impressive about this company?

The flow, the feeling, and the good energy are impressive. Never getting tired of all our wishes and often even on weekend being for us available during this hard time of COVID 19 just to make sure that we get what we need to work and to make sure that the project moves on. We will never forget this effort they invest in our project!

Are there any areas for improvement?

Its hard to answer this question. Its up to the project owner to be clear and specific in the project description. If you don`t know what you need then don`t blame if you don`t get it. There are always areas for improvement this is in the nature of the business

Introduce your business and what you do there.

I’m the marketing advisor for a consulting group.

What challenge were you trying to address with Accubits Technologies Inc?

We needed a partner to build our mobile app and CMS for our loyalty program.

What was the scope of their involvement?

We have a loyalty program with more than 200 brands and 2,000 stores across Indonesia. It’s the largest loyalty program in Indonesia for mid and upper segments. Accubits Technologies Inc. helped us build a mobile application for iOS and Android. The iOS app was built in Objective-C. Android is Java-based.

They also helped with the CMS which is the backend where all the content is rendered for the app and the website. The platform is built in Java and PHP. 

sWhat is the team composition?

There was a project manager, a dedicated Android developer, an iOS developer, and a team of 4-5 developers for the CMS. There was one tester.

In the initial phase, there were 8-10 people for front- and backend. There are only 2-3 people right now assigned to our current initiative.

How did you come to work with Accubits Technologies Inc?

We had an RFP that several large, mid-tier, and small-tier companies participated in. We chose them based on their skillset.

What is the status of this engagement?

Our ongoing engagement began in July 2018. We did two phases with them. Phase one was for the launch of the MVP in November 2018. Phase two was for additional features and the product and launched in July 2019. 

What evidence can you share that demonstrates the impact of the engagement?

We are very satisfied. We have a full-fledged app that is running with no problems. It’s stable and secure. They delivered according to our expectations. 

How did Accubits Technologies Inc perform from a project management standpoint?

They’ve been very supportive from the beginning. We have a dedicated project manager that we can go to for anything. We primarily used Slack to communicate and a project management tool. 

What did you find most impressive about them?

They were committed to the project. Some of the requirements weren’t finalized when we started, but they were accommodating to changes. It was a good experience. 

Are there any areas they could improve?

It’s not necessarily a negative comment, but there are just things we could have done better together.

Some of the frameworks used were maybe not the best, but we’re getting it done. Earlier it was PHP-based and it was taking a little more time in terms of performance. Now that they have moved it to Golang, the efficiency has improved. 

With iOS, we could have done it in Swift, but it was more efficient to go with Objective-C at that point in time. Now we’re talking about migrating to Swift.

Do you have any advice for potential customers?

I recommend using them for mobile apps or CMS. In terms of their other verticals, I can’t comment. They have a pretty wide portfolio. If it’s a Java-based, PHP-based, Swift-based or an Android or iOS app, I definitely recommend them.

Please describe your company and your position there.

Our company is an International start-up bringing together world leading business executives, entrepreneurs, investors and Family Offices to conduct peer-to-peer investments and M&A. I am the CEO.

For what projects/services did your company hire Accubits Technologies Inc?

The project was conceived from a blank sheet of paper to a full-fledged functioning marketplace. The back-end is built on blockchain for it's added security and privacy for our members to conduct deals.

What were your goals for this project?

Our goal was to build a thriving community of business leaders around the world. Our expectation was that we'd attract over 2500 of the worlds top entrepreneurs, investors and industry leaders in our first year.

How did you select this vendor?

We interviewed several candidates and relied on the following factors, references from existing clients, interview with the CEO to ensure we shared the same values and mindset, technical capabilities, expertise in coding and blockchain development, and finally cost and availability.

Describe the project and the services they provided in detail.

The project is a two-sided marketplace where membership is gated. Once members are approved, they can search for investment opportunities and M&A or post their own deals. The services provided by Accubits included the design, development, beta-testing, deployment and now ongoing management.

What was the team composition?

The team includes front-end and back-end developers, blockchain expert (with IBM's Hyperledger Fabric), CEO (for executive oversight), designers, support, QA, and a maintenance team.

Can you share any information that demonstrates the impact that this project has had on your business?

The peer-to-peer platform has now attracted over 3,500 members from more than 90 countries. It has become an international hub for trusted and secure business transactions.

How was project management arranged and how effective was it?

For this project we used a combination of web-based communication and tracking systems to help keep track of new ideas, approved development components and delivery of approved components. We used Jira, GitHub and Zoom for conference calls. Although the team is offshore, during critical development phases they provided a member of their team who operated on our time zone to accommodate requests and fixes during the pre-launch. The team has always been very flexible to work with us on our timezone and we have not experienced any issues with language barriers.

What did you find most impressive about this company?

The team is always willing to investigate and explore new ways of solving problems. They're timely and positive in their communications. We feel very supported and confident in the partnership we've forged.

Are there any areas for improvement?

Given Accubits expertise, we would have given them other aspects of development including our video/content library which currently resides on a separate platform.

Introduce your business and what you do there.

I am CEO and president of Eblaze Marketing, Inc. We have an app called The Fundraising App.

What challenge were you trying to address with Accubits Technologies Inc?

We needed web and mobile application development for our marketing company.

What was the scope of their involvement?

Accubits developed both our website and our application (built using a cross-platform tool). We had an old website, but they had to change all of it. I provided them with screenshots, and they helped us develop the product through the beta stages. I worked very closely with them every day.

On the website, people can go to the fundraiser area, which has all the different fundraisers. Users can pick one from there, open it up to a landing page, and everything is customized for that particular sports team. Their donations go to that team. It culminates in a custom thank you letter from that sports team’s coach.

They also helped me develop an email program that’s customized to each school we work with. It has a video email and donate button that brings recipients right to their landing page or credit card processing page. The parents all get an email three times a week, and they each send it out to 10 to 15 friends. Donations can be taken through activation card sales.

Due to an issue with Apple and their marketplace, Accubits had to completely rebuild the app twice. We ran into some trouble out of the blue when Apple would not let us use the same app features with different customization, as far as graphics went. We were developing apps for schools, and every time we signed up another school, it was a different app. They came up with a unique software to connect all these different apps. Then, Apple came to me and say they would no longer allow me to do that. I scrambled for a 90-day period, trying to figure out what we were going to do. Accubits made some suggestions and came up with a program that would allow us to continue through one iOS app and one Android app.

What is the team composition?

At any given time, there are three people working on the project, including an Android developer, an iOS developer, and another developer for the website.

How did you come to work with Accubits Technologies Inc?

They were recommended to us by someone who had used Accubits. They put us in direct contact with them and I have had a direct relationship working with them from the very start until today. They were able to get the website back and were able to reconstruct our apps.

How much have you invested in them?

We have spent somewhere between $100,000–$150,000.

What is the status of this engagement?

We began working with them in June 2017, and the work is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They have been phenomenal. I would highly suggest them as a partner in development. There are always little changes along the way to make it better, but overall Accubits has produced things on time, within budget, and without serious issues.

The whole thing has had a huge impact. Everything is customized all the way through. We currently have 18 school apps functioning and are just getting the first results in. We also have about four fundraisers running right now, with 10 more coming on.

How did Accubits Technologies Inc perform from a project management standpoint?

Communication has been good. Email and Webex have been our main channels. We have used project management tools in the past, but I find it easier to just have a conversation with them and do a PowerPoint.

As we get out into the marketplace and people tell us the things they want to see in the app or in the backend, I communicate those or put them in a PowerPoint.

What did you find most impressive about them?

They are extremely nice and helpful. They do things I don’t ask them to do that turn out to be really cool. It has been a very positive experience for me.

Are there any areas they could improve?

From my standpoint, no.

Do you have any advice for potential customers?

I would definitely acquire their services, and you will be extremely happy. I have had a very positive relationship with them.

Introduce your business and what you do there.

I’m a director at a startup called FitVoo. We’ve designed a mobile app to assist professionals with building their brand within the well-being, sporting, and health and fitness industries.

What challenge were you trying to address with Accubits Technologies Inc?

Accubits Technologies Inc has helped us develop a set of native iOS/Android apps at a reasonable price. They worked quickly over the course of a year to deliver a fully functional MVP.

What was the scope of their involvement?

Accubits Technologies Inc developed a mobile app that helps fitness professionals remain accountable by allowing them to cultivate their reputation on a consolidated platform. Professionals can advertise their services, highlight relevant qualifications, and manage their brand. There’s also a referral and rating component, where users can connect with professionals and write reviews about their experience. It’s a way of promoting more transparency within the health and wellness community so that people feel comfortable procuring services.

Accubits Technologies Inc’s team has been integral in every step of the development process. Initially, we presented them with our problem statement. The CEO then led discussions and requirements workshops to better understand our business challenge on a deeper level. Afterward, they helped scope out the high-level architecture of the solution, which involved creating the entire interaction map and system workflow along with all of the user journeys.

For the development phase, we provided them with preliminary wireframes, which their UX specialist used to develop their own prototype. It’s a set of native iOS/Android apps with a Google Firebase backend. We’re currently preparing to launch the app within the next month or so along with a marketing campaign.

What is the team composition?

We’ve worked with about six team members in total, including the CEO, a project manager, and developers. The core team consists of 3–4 resources, and we call in others as needed.

How did you come to work with Accubits Technologies Inc?

A colleague had worked on a similar project with Accubits Technologies Inc and referred us to them. He mentioned that they had a decent number of available developers and solid experience to boost.

Ultimately, we went with them because they were flexible with price and understood that this was a long-term engagement. Furthermore, the CEO was incredibly professional and assisted us every step of the way. During the initial discussions, it was clear that he’d taken the time to understand our problem deeply.

How much have you invested with them?

We’ve spent about $40,000–$50,000 AUD (approximately $28,700–$35,900 USD) thus far.

What is the status of this engagement?

Their work started in August 2017 and is ongoing. We’re now at a part-time capacity, mostly because my business partner and I aren’t available to work on this project full-time. We plan to retain them for all future phases of development and actually have plans to migrate our backend into AWS, using APIs to integrate with the frontend apps.

What evidence can you share that demonstrates the impact of the engagement?

I can’t speak highly enough of their work quality. Rather than taking our requirements and developing them, their team took the time to help us better understand and define our business problem. They even challenged our requirements when they felt necessary. As a result, the finished product reflects their efforts, and they’ve come up with an incredible set of apps. If there are any bugs, they’re quick to identify and resolve them within a few days turnaround.

How did Accubits Technologies Inc perform from a project management standpoint?

We faced some delays in the beginning as we got everything up and running to a proper cadence. This was mostly due to international barriers and conflicting timeframes since we were coordinating between Melbourne and India, but Accubits Technologies Inc made every effort to speed things up.

Since then, we’ve adopted an agile approach and discussed what the expectations were between us. They now work at a remarkable speed and have weekly releases. We coordinate the project through Slack, Google Hangouts, and WhatsApp.

What did you find most impressive about them?

I value their culture and attitude; they always take a hands-on approach and have been fully behind the project. This has made a huge difference for us, and we definitely plan to retain them for future work.

Are there any areas they could improve?

No, not that I can say. The experience has been great from start to finish.

Do you have any advice for potential customers?

Don’t just treat the team as a service provider; rather, involve them in understanding your requirements because they’re capable of being a strong technology partner.

Introduce your business and what you do there.

I’m a young entrepreneur coming from the banking industry. I started a fintech company specialized in digital payments from card programs and mobile payment solutions.

What challenge were you trying to address with Accubits Technologies?

Coming from the payment and fintech industry, I had a bunch of partners asking me to prepare an initial coin offering (ICO) for them. I didn’t have enough experience with ICOs, so I needed to find a partner that could help.

What was the scope of their involvement?

I have a business partnership with an association that promotes renewable energy, specifically solar panels. We already had a customer base, so the goal was to use my partner’s name to launch crypto money across the countries where they’d already deployed solar panels.

I asked Accubits Technologies to present their ICO platform to us in order for us to identify which business model would be best for deploying the cryptocurrency. We didn’t have any experience in this area, so we wanted to rely on a company that could help us better describe how we should deploy this token.

They prepared the tech infrastructure for our ICO, along with all the documentation, from the piggy bank to the tokenomics. They also built a demo platform that we used to show investors how to purchase tokens from our platform.

What is the team composition?

There were six people on the team, including a product owner that was fully dedicated to me.

How did you come to work with Accubits Technologies?

I met them in Dubai. I initially wanted to work with another company on the ICO project. I had a meeting with them, and one of their team members introduced me to Accubits Technologies’ CEO, which was surprising. That person told me transparently that Accubits had developed their cryptocurrency platform, and wanted me to go directly to the source of the work so I wouldn’t be charged twice.

How much have you invested with them?

We’ve spent between $50,000–$200,000 on their services.

What is the status of this engagement?

We started working with them in March 2018. The project is still ongoing. I’m also working with them on two other projects—one is a fintech company that issues prepaid cards for companies and individuals, and the other is a messenger.

What evidence can you share that demonstrates the impact of the engagement?

I liked the fact that Accubits Technologies not only delivered what we asked for, but also made sure that they understood our business perfectly, and used their experience to improve our product. I haven’t found any bugs in the product.

I have another project in the pipelines for a Swiss cryptocurrency exchange, and I’ll give it to Accubits after the Pakistan team I hired releases the first version. I started this project before I knew Accubits, and it’s why I didn’t give it to them, but I really feel comfortable with them.

How did Accubits Technologies perform from a project management standpoint?

They were professional in terms of communication and project management. They organized the work well, making sure to use a suitable communication platform. They knew that my team and I didn’t have experience with IT development, so we used Slack, which was not only easy to understand but also gave us the benefit of seeing the development progress on a daily basis. We really appreciated it, given that it’s hard to work remotely. We had different channels for customer questions and other topics.

I’ve worked with another development company in Vietnam. In comparison, I really liked how Accubits structured the development phases. We had weekly releases at the start, coupled with conference calls to discuss them.

What did you find most impressive about them?

I really appreciate their dedication. They’re able to quickly understand what we want to achieve and they really have experience handling ICOs and development work in general. Their team has experience with various industries, specializing in blockchain and AI.

Are there any areas they could improve?

When the collaboration started, we noticed some language gaps during conference calls. Out of the six people working with us, we could only verbally communicate with two of them because of their lack of English proficiency. They communicated well in writing, though.

Introduce your business and what you do there.

I'm the executive director and co-founder of IXFocus. We specialize in creating visitor and customer experiences for venues like malls, university campuses, and airports. We work across different sectors, especially within the Gulf Cooperation Council (GCC) market, and have deployments across several verticals. 

What challenge were you trying to address with Accubits Technologies?

We needed to work with a development partner to build a scalable product around interactive digital wayfinding solutions. Specifically, we considered teams with experience creating dynamic routing algorithms. We eventually narrowed our search to Accubits Technologies.

What was the scope of their involvement?

We’ve worked together on two different models. Sometimes, we hire specific resources to assist our in-house team. When we work on fixed-rate projects, our internal onsite resources handle all the business analysis and requirements. Once we clearly define a scope of work that’s easy to execute, Accubits Technologies handles everything from product development to testing and remote deployment support. Our first project was the most challenging since we had to learn each other’s processes.

Accubits Technologies builds products based on the exact requirements we send. They mostly work with OpenStack and use PHP, LAMP, Perl, and NumPy among a few other frameworks. Quite a few of our projects have centered around blockchain. Recently, Accubits Technologies has been developing customer and visitor experience solutions that include automated processes and AI. 

What is the team composition? 

Our typical projects include 4-5 developers from Accubits Technologies. For large-scale projects, they assign us a project manager, and we scale up to about eight developers. We also have an onsite project manager who works with these teams. 

How did you come to work with Accubits Technologies?

I'm from the town where Accubits is headquartered. Their name came up in my search for companies to work with from that region. When I met with their CEO a long time ago, I could tell they were passionate about what they do. Their mission seemed much more substantial than a typical service-oriented company. I mostly hired them based on their company culture and vision. Later on, I came to discover the extent of their capabilities during our actual collaboration. 

How much have you invested with them?

We've done quite a few projects together. The typical cost ranges from $150,000–$250,000. 

What is the status of this engagement?

This project started in March 2017 is still ongoing. We're looking forward to working with them on a few projects in the future. 

What evidence can you share that demonstrates the impact of the engagement?

For assessment purposes, we typically look at the number of bugs per project. Over the period of our engagement, that number has dramatically decreased. They have substantial testing processes in place and are quite skilled at QA. Over the past three years, we’ve never had regrets about working with Accubits Technologies. We're quite comfortable using them as our development partner. They’re a flexible team that seems to understand our customers' needs and demands quite well. 

The extensive support Accubits Technologies provides makes our partnership work well time and time again. Being based in Dubai, our time zones and even work weeks are different. We have Fridays and Saturdays off, for example. They continued to support us even during their weekends, and have been especially accommodating for critical projects. 

How did Accubits Technologies perform from a project management standpoint?

They have an effective escalation mechanism when it comes to client management. Typically, the project manager keeps track of technical milestones for the product. They respond quickly to our requests for technical escalations. We use Jira to organize the project and communicate with their team members through a Slack channel. I take the time to visit their office whenever I travel to the town where they are based.

What did you find most impressive about them?

They're always willing to take on a new challenge. Technology is never a barrier for them, even if it's something new to the market. Accubits Technologies has their own research and development facility, so at least one member of their team has usually been working with the latest technology. In this day and age, it's critical to work with someone at the forefront of innovation.

Are there any areas they could improve?

My recommendation would be to focus on building up more UI/UX experience capabilities. As our projects become more comprehensive, I’d prefer they include those services in the original scope rather than having to work with multiple teams. 

Do you have any advice for potential customers?

From my understanding, one of their key products is ClientFactory, a SalesForce platform for token generation. I've seen a lot of companies benefit from that tool. I’ve personally introduced Accubits Technologies to people from my network who are raising funds through an initial coin offering (ICO).  Working together made it much easier to set up their products. They’re the first team I’d think of to recommend for that type of work.

Introduce your business and what you do there.

I have a couple of small companies in the outdoor business. I’m an investor and I help during their initial phase.

What challenge were you trying to address with Accubits?

We wanted to build a website, similar to Craigslist, for companies within the nature /outdoor sector. We were looking for a company that could give us good value for money.

What was the scope of their involvement?

They built the MVP [minimum viable product] of the website. They built it from scratch and took care of the whole process. They used Node and did the design as well.

We decided on a couple of features that were important. We had good discussions with them, trying to understand which way to go and which features would add the most value after the initial ones were built. We first developed a simple prototype of the platform and tested it in the Swedish market. We discovered that this wasn’t the right way to approach the business. Since then, we’ve made a shift and are now taking a different approach.

What is the team composition?

I worked with one person from the UX/UI [user experience/user interface] department, but our main point of contact was the project manager. We had discussions with some of the developers.

How did you come to work with Accubits?

I found them on Elance. I put out an ad describing the project, then spoke with their CEO and I found him very professional. He had a good understanding of our business and was very helpful.

How much have you invested with them?

$10,000–$15,000.

What is the status of this engagement?

We started working together in April 2016 until April 2017.

What evidence can you share that demonstrates the impact of the engagement?

They did a good job. Everyone liked the webpage; it functioned well and it looked nice. All the features that we asked for worked . There’s always back and forth with iterations and you have to fix things. That comes with the territory. It tested out well.

The reason why we changed our business model wasn’t because of the website, but because of fundamentals in the business that weren’t there.

How did Accubits perform from a project management standpoint?

We had a very good collaboration and found them to be easy to work with. They did a very good job. The project manager was always available and helpful. When we had bigger issues, I reached out to the CEO and he was able to answer those bigger questions or issues very rapidly. We used Skype and email to communicate.

What did you find most impressive about them?

We got good value for money. They’re easy to work with. When they don’t know how to solve an issue, they get back to us and we’d have a discussion about it.

Are there any areas they could improve?

There are always minor things, but you need to take into consideration that you’re paying a lower price. My expectations were met. They delivered on what they promised.

Do you have any advice for potential customers?

It’s essential to have a very good understanding of what you want to build and communicate it in a very clear way. When the instructions aren’t well thought out, the output is generally not very good either.

Introduce your business and what you do there.

I am the founder and CEO of Chance River. We do IT projects, mostly blockchain, artificial intelligence linked to an app development, project management, and all that relates to that.

What challenge were you trying to address with Accubits?

We needed knowledgeable people and to get them quickly at a good price.

What was the scope of their involvement?

They get the requirements from us and deliver the work according to our spec. Sometimes we explain things over the phone and sometimes we send them a document saying what we want. They suggest process improvements because they know the subject really well.

There have been multiple projects. We were making an ID platform and a user provisioning platform for a big client of ours. They did all the development work for that in a quick turnaround. They helped us make multi-signature wallets and smart contracts for our clients and distribute our apps. We also wanted to make a wagering app as a distributor app. This was done on Solidity. They did the whole thing, the frontend, the website, the apps, and published it. They’re building multi-signature wallets for multiple projects. There are many other things that are in scope. We’re in project discussions with our clients.

What is the team dynamic?

There are close to 35 people are on the team. We have project managers, and sometimes I do project management myself. For some of the clients, I’m personally involved. For some of the clients, we don’t have project managers; we get the requirements and get the work done because they don’t want to waste time and cost on project managers.

How did you come to work with Accubits?

A friend of mine suggested them. We gave them an initial project and they delivered. We gave them the next one and continued giving them projects. They have the knowledge of the subject, which is key for us.

How much have you invested with them?

We have invested $320,000.

What is the status of this engagement?

We started working together in December 2016, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The quality of work is really good. They do a good job. They have a good attitude. They’re willing to work. They go over and above what we have specified. Their founder is really good because he keeps them on their toes. They delivered within budget. If they go above budget, they don’t charge us.

How did Accubits perform from a project management standpoint?

They’re responsive to our communication. Accubits employees work within their company, not our company. My clients are located across the U.S. I have my people at the client locations, and then we outsource to Accubits at their location. We communicate via phone and Skype. Phone is the best means of communication so we know what they’re talking about. It’s pretty technical. There are no language barriers.

What did you find most impressive about them?

They have a really good attitude and have the technical knowledge we need. They get the work done. They always return my calls.

Are there any areas they could improve?

No, they’re doing a good job. They have delivered all of our projects on time.

Do you have any advice for potential customers?

They know their field. They’ve got multiple clientele. I recommend them to my friends. All of my friends who have used them are happy.

Introduce your business and what you do there.

Tinggal is a virtual brand of budget hotels. We identify hotels that meet our minimum criteria, rebrand them as Tinggal properties, and then market them. I’m the CEO.

What challenge were you trying to address with Accubits?

We needed a strong technology partner to create a platform that would be scalable for us.

What was the scope of their involvement?

Our old platform was good but not scalable—many business requirements couldn’t be accommodated. We did full brainstorming sessions with their team and some of our marketing and business people. We created a high-level roadmap of what we wanted from a product perspective. They gave us suggestions from a UI design perspective and from a user experience. They also did mockups and industry share outs.  

They developed the backend system, which included the admin panels, the websites, and the mobile-optimized sites. When they created modules, we started migrating our existing activities onto the newer platform, which was fairly seamless.

When the entire platform was developed and delivered, they helped enhance it, introducing us to machine learning, how we can capitalize on all the data we have as a business, where the customers are coming in, if there are any particular cycles we’re seeing, etc. They did a great deal of analytics and started proposing newer functionalities that could provide enormous value.

They are now creating a machine-learning platform for us, which captures many variables online, such as the past data of a specific hotel and what the trends are. We can then predict what the pricing would be at a certain point. It’s basically a revenue optimizer or a price prediction tool, which uses machine learning and big data at the backend.

What is the team dynamic?

The team has fluctuated because this is an ongoing process. When we were developing the platform, the focus was more on backend developers, architects, QAs, and design. At the peak, we had 8–9 people directly involved. Everyone also has many shared responsibilities. QA is primarily a shared pool of resources, and so is user experience and design. As we've moved onto machine learning, the number of people has reduced, as it’s not as labor intensive as software development.

How did you come to work with Accubits?

We needed a strong technology partner that could think as a business, not as a software development house, and particularly one that had many resources.

How much have you invested with them?

$30,000.

What is the status of this engagement?

We started working together in April last year, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Even though the project took a little longer due to changing requirements, they've performed well. They've created a minimum viable product that can expand into a full-blown one. It's a very modernized solution and can be scaled up according to the business need. Unused aspects can be removed without impacting other pieces within the platform.

Jithin [CEO/Co-Founder, Accubits] and a colleague took the time to understand the business first. They also do total analyses of the competitive landscape, including new things coming in from a travel perspective. This is valuable for us as a startup because we don’t have our own in-house development teams.

How did Accubits perform from a project management standpoint?

We use a project management tool and have a dedicated project manager, who also has a strong technical background. He can manage the task force, allocate resources, and do quick fixes himself.

They’re extremely approachable, responsive, and proactive. They reach out and give you multiple touchpoints. There are weekly catchups and daily standup calls. The communication is ongoing and continuous, which I like. We do face-to-face interactions once a quarter.

What did you find most impressive about them?

I like having a partner that will deep dive into the industry to propose the best solution that can be scaled. Their resources are pretty up to date, based on new technology. They have a great, high-energy team. They sit with you to create that product roadmap. They also challenge your assumptions—not like a typical vendor, who will just take a job and execute it. They think through their challenge, and once they understand, they get started.

Are there any areas they could improve?

They're scaling up fast, which brings its own challenges of growing the teams at the same pace. But that’s something all growing companies face.