ThirstySprout

BACKGROUND

Please describe your company and position.

I am the Founder of a clothing on-demand service

Describe what your company does in a single sentence.

A clothing on-demand service for men and social media influencers. Powered by artificial intelligence in combination with a top-notch team of stylists, we deliver the pieces of clothing that will make you stand out for your everyday life. You can wear our clothes for a few weeks, and when you're ready to swap, just return the dirty clothes. And if you like what you order, you can also keep them -- it’s a great way of getting to try clothes on before you buy! 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• All the work of managing our subscription plans manually was becoming a huge bottleneck. The flexibility customers demanded-to be able to pause their plans, change between how many items they received per month, or simply upgrade in the middle of the cycle-was not allowed for in our current processes and systems. That was quite necessary for the solutions to scale with us and match that seamless and elevated experience that we promise to all our users.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout came in and made the project as a partner and not solely a developer. They understood well, asked the right questions, and finally presented a beautifully crafted plan that encapsulated what we sought to build. Their team created a custom subscription management system to automate nearly all the operational functions that we had previously carried out manually. Customers now had an easy way to pause or reactivate their plans, switch plans, and get details of what they had borrowed, its due date, and when to expect their next box-all this achieved through a clean and user-friendly dashboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some of our most valued changes came just weeks into the launch itself. Customers, who previously needed assistance to complete even the simplest tasks like changing plans, switched to being totally independent in managing their subscriptions. One such customer was a frequent traveler who simply left a note thanking us because he had always emailed support before going abroad to put a hold on his account, but now it took just one click to accomplish. Another user upgraded effortlessly to a higher plan after realizing how much he loved the first set of clothes we delivered. The system not only acknowledged the upgrade but adjusted also the billing and inventory allocations in real time as and when the upgrade happened. This was just the kind of moments-where technology converged with real human behavior-that we envisioned, and Thirstysprout made them happen.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with their team felt easy and collaborative. They hit every deadline, responded quickly whenever we had feedback, and even anticipated needs we hadn’t considered. When we floated the idea of offering limited-edition capsule drops, they proactively tested ways to integrate that into the subscription flow. They were always a step ahead, which gave us a huge sense of confidence in the process.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just code what we asked for, they delivered what we didn’t know we needed. The “pause” feature, for instance, came from their own research and user empathy, not a requirement we had initially scoped.
 If you're a brand that cares about customer experience and wants a tech partner who gets it, Thirstysprout is the team you want in your corner.

Are there any areas for improvement or something ThirstySprout could have done differently?

Working with Thirstysprout was one of the best decisions we’ve made.

BACKGROUND

Please describe your company and position.

I am the Marketing Director

Describe what your company does in a single sentence.

A global brand whose product line has expanded to include men’s, women’s and kids’ skateboarding and lifestyle shoes, apparel, snowboards, snowboard boots, outerwear, and accessories. As one of the cornerstones of its marketing strategy, we've built a world-class team of professional skateboarding, snowboarding, and motocross athletes that exemplify and enhance our brand, develop its signature products, and support its promotional efforts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• The primary aim was to develop an interactive mobile application for skaters, snowboarders, and electric bicycles which would not only help them in tracking their rides but also bring them into the world of performance enhancement upon making an analytic entry into it. We imagined also that the apparatus would blend, making the technology wearable in the clothing and gear and providing real-time data to the user. It was important for us to find a right partner who could marry his software engineering expertise with a good understanding of the industry and user-oriented design.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout substantially altered the way customers interacted with our products. From initial brainstorming to seamless integration within the product line, the entire development team created an intuitive and feature-rich platform that enhanced the rider experience across skateboarding, snowboarding, and electric biking.

Key highlights include smart e-bike integration, allowing for real-time diagnostics and performance tracking, plus advanced GPS navigation, allowing the rider to choose the best route. For snowboarders, wearable technology embedded in our gear provided valuable insights into speed, impact, and tricks, which was a revolution for pros and casuals alike. The app's performance analytics tool doubled as a digital coach, providing instant feedback for the riders and nurturing a community.

Besides the multiple functions the app serves, seamless cloud synchronization delivered a user experience like no other. Thirstysprout separates itself by virtue of its brilliant project management ability, full transparency in communication, and deep understanding of action sports culture. They go extra length in innovation, exceeding our expectations. Our partnership will continue as they evolve and innovate their app design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of our mobile app marked a transformative moment in how our customers engaged with our brand. The adoption rate soared, with thousands of users downloading and actively using the app within the first few weeks. The response from our community was overwhelmingly positive, particularly regarding the seamless e-bike integration and the ability to track and analyze performance in real time. The GPS navigation system became an essential tool for many riders, helping them discover optimized routes they hadn’t previously considered. Thanks to their efforts, we have successfully enhanced our brand’s digital ecosystem, providing our customers with a smarter, more interactive way to engage with our products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained clear and transparent communication throughout the entire process, keeping us informed about progress, challenges, and new opportunities. Every deliverable was met on time, and they demonstrated remarkable flexibility in adapting to our evolving needs.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Whether refining the user interface or incorporating new features based on early feedback, their team remained proactive and committed to excellence.They didn’t just develop an app; they immersed themselves in action sports culture, ensuring that the technology aligned with our customers’ lifestyles. Their ability to merge cutting-edge software solutions with real-world athletic applications was truly exceptional.

Are there any areas for improvement or something ThirstySprout could have done differently?

Working with Thirstysprout has been an incredible experience. Their expertise, dedication, and ability to execute a complex vision with precision surpassed our expectations.

BACKGROUND

Please describe your company and position.

I am the Founder of Toutche

Describe what your company does in a single sentence.

A global electric micromobility company, engineers software-driven electric bicycles, transforming Commuting and Lifestyles. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?
Our goals were ambitious—we wanted real-time bike diagnostics, intuitive GPS navigation, effortless locking and unlocking, and an integrated subscription model that made e-bike usage more accessible. The challenge wasn’t just about creating an app; it was about developing a highly responsive, data-driven, and user-friendly platform that would redefine the riding experience. 
We needed a technology partner who could translate our vision into an innovative, scalable mobile solution. After careful research, we chose Thirstysprout, and it proved to be one of the best decisions we’ve made.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout carried out full-cycle mobile application development, enhancements, and iterative improvements for our micromobility ecosystem. They integrated software and hardware so that we can monitor smart e-bike operation while tracking GPS with an alternative route for battery optimization and lock-up with Bluetooth/NFC. 
The ride-history analytics show users how far they went, their speed, and CO₂ savings. To make e-bikes even more accessible, they designed a dynamic subscription and rental scheme with in-app payment so that the adoption of e-bikes becomes easier, which in turn encourages sustainable transport.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transformation has been nothing short of remarkable. Since launching the upgraded app, we’ve seen a noticeable shift in user engagement and retention. Riders now spend more time interacting with the app, leveraging insights to improve their riding habits, and enjoying a more intuitive navigation experience. 
The smooth locking and unlocking system has significantly reduced technical support inquiries, and the flexible subscription plans have led to a surge in new users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was impeccable, with regular check-ins, clear progress reports, and a willingness to iterate on feedback rapidly. They would always respond and a solution to any concern you might have, whether it was optimising the user interface for better accessibility or maybe fine-tuning a navigation algorithm for more accurate output.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Beyond measurable outcomes, what stood out was Thirstysprout’s exceptional project management. They didn’t just deliver on time, they anticipated potential challenges and proactively addressed them before they became roadblocks.

Are there any areas for improvement or something ThirstySprout could have done differently?

They weren’t just developers; they were partners who truly cared about the bigger picture how our e-bikes could fit into the evolving landscape of smart cities and sustainable transportation. Their attention to detail, adaptability, and innovative mindset significantly shaped the final product.

BACKGROUND

Please describe your company and position.

I am the Vice President

Describe what your company does in a single sentence.

We offer a global repositioning service (predominantly of dry freight, tanks, reefers and other specials), sourcing either empty capacity on vessels, or chartering ships, with the single aim of providing our customers with rapid-transit and cost-effective empty container movements. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• Our goal was clear: we needed a custom-built mobile solution that would not only provide real-time shipment tracking but also enable proactive engagement with customers through automated alerts, AI-powered support, and seamless integrations with global freight networks.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was extensive, covering a broad range of enhancements to our logistics operations. A major breakthrough was the ability to provide real-time shipment tracking, allowing customers to receive live updates on the status of their containers. The system integrates directly with our freight network, ensuring that vessel space, routes, and schedules are constantly updated for better decision-making. The implementation of AI-powered chatbots for customer support has also been a game-changer. One of the persistent challenges in global logistics is providing immediate and accurate responses to inquiries, particularly for clients in different time zones. With this new system in place, our customers receive instant answers to their booking, tracking, and general FAQ queries without having to wait for human intervention. This has significantly reduced the workload on our team while dramatically improving response times and customer satisfaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not only have we seen an increase in efficiency and faster decision-making, but our clients have also expressed how much they appreciate the transparency and responsiveness of the new system.  The app is intuitive and easy to navigate, ensuring that customers—whether container lessors, traders, or tank operators—can access critical information within seconds. This has enhanced the way we communicate with our partners and has made booking and tracking far more efficient than before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained a structured workflow, provided regular updates, and were highly responsive to any adjustments we needed along the way. Even when we faced industry-specific challenges that required unique solutions, they adapted quickly and delivered without delays.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Rather than just building what we asked for, they proactively recommended enhancements that we hadn’t even considered, from predictive analytics for container flow forecasting to AI-driven alerts for potential shipping disruptions. Their forward-thinking approach demonstrated their commitment to not just meeting expectations but exceeding them in a way that has had a lasting impact on our business.

Are there any areas for improvement or something ThirstySprout could have done differently?

If there’s an area for future improvement, it would be expanding the AI chatbot’s capabilities to handle even more complex queries, such as predictive pricing models and historical shipment trend analysis. However, based on our experience, we have no doubt that Thirstysprout will continue to refine and enhance the platform as we evolve.

BACKGROUND

Please describe your company and position.

I am the Director of Operations

Describe what your company does in a single sentence.

A collection of unique, characterful pubs, bars and restaurants in London and the South-East that also includes two Pubs with guest rooms. Freshly cooked food, local ales and welcoming venues are what we are famous for.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• Our mission was to approach the implementation of Low/No-Code solutions in the strategy for revolutionizing customer loyalty, marketing automation, and digital menus through Thirstysprout. The purpose was to create a seamless mechanism for our customers to earn and redeem rewards, receive personalized promotions, and interact with our menus in an intuitive manner while not complicating the operations in any way

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The No-Code Membership & Loyalty Program designed by Thirstysprout was engineered to reward its guests, considering customer preferences thereby giving them personal incentives rather than blanket discounts. A craft ale lover, for instance, may have received an offer for a limited edition brew. An added level of customer connection was achieved through their automated Email & SMS Marketing system, dispatching communications on time and with promotions relevant to the customer. A resounding success took place during the winter menu launch at an out-of-the-way country pub, where personalized invitations lured back past patrons while also enticing first-time guests, packing the dining room and creating a buzz around the new offerings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Perhaps the most immediate impact came from the QR code-based interactive menus. This wasn’t just about going digital—it was about elevating the dining experience. Our new system allowed guests to browse our menus with vibrant images, detailed descriptions, and even suggested pairings based on their previous orders. One evening, a guest who frequently ordered stout was pleasantly surprised when the menu recommended a new dark ale we had just introduced, leading to a delighted discovery and a subsequent purchase. The ease of use, the upsell potential, and the seamless integration with our ordering system made this feature an instant success.

Thanks to Thirstysprout, our pubs and restaurants have taken a significant step forward in digital engagement while staying true to what makes us unique. Our customers are more engaged, our marketing efforts are more effective, and our operations have been simplified in ways we couldn’t have imagined.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thirstysprout’s project management was equally impressive. Deadlines were met with precision, and whenever we had questions or last-minute requests, their team responded with agility and a genuine commitment to ensuring everything ran smoothly.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

There was never a moment where we felt left in the dark—regular check-ins and updates meant we always knew the progress of our project. Even after implementation, their support was exceptional, fine-tuning the systems based on real-world feedback to optimize performance further.

Are there any areas for improvement or something ThirstySprout could have done differently?

They didn’t just implement systems; they crafted solutions that felt natural to our brand and enhanced our guest experience without losing the warmth and charm that make our venues special.

BACKGROUND

Please describe your company and position.

I am the Founder, CEO of an Aesthetic Medical Center

Describe what your company does in a single sentence.

We serve new and certified pre-owned distribution points from an array of best in-class technologies and energy based devices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• We aimed to eliminate wastages in the operations, enhance customer engagement, and make the supply chain logistics efficient. We are in the business of furnishing new and certified pre-owned distribution points for different best-in-class technologies and energy-based devices. A suitable partner for our engagement would help us achieve all these goals whilst optimizing the return on investment.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They started analyzing the systems and processes currently in place so that they could point out several areas for significant improvement. The scope of work also included developing a no-code dashboard that would monitor new and already used devices. This dashboard is meant to be as easily navigable as possible to allow our team to monitor stock levels, trace device statuses, and handle supply chain logistics without the necessity of heavy technical knowledge.

In addition, Thirstysprout built a bespoke CRM that integrates seamlessly with structures already in place. This was a CRM that takes care of client relationships, service histories, sales automation, and everything else needed to give us a 360 view of how we relate to and sell to customers. Key deliverables included a no-code dashboard that would work perfectly, a solid enough CRM, and training for our team so they could use it freely. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes from the project were nothing short of transformative. Our team was able to track inventory in real-time, which significantly reduced the time spent on manual stock updates. This allowed us to focus more on strategic initiatives rather than administrative tasks. The CRM system provided us with valuable insights into our customer interactions, enabling us to offer more personalized and effective customer service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management at Thirstysprout was impeccable indeed. They delivered everything on time and were highly responsive to the needs. Whenever there was a question or need for modification from our side, their team was quick to face the requirement, so the progress was ensured and expectations were met.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The training they provided was thorough and ensured that everyone was comfortable with the new tools from day one. Their commitment to our success was evident throughout the project, and we are grateful for their partnership.

Are there any areas for improvement or something ThirstySprout could have done differently?

Nothing at all.

BACKGROUND

Please describe your company and position.

 I am the Co-Founder and Partner of a consumer products company 

Describe what your company does in a single sentence.

We discover, fund and help scale emerging cult consumer brands. We invest in consumer brands that hyper-connect with their followers and have a fiercely committed and loyal customer base.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• We turned to Thirstysprout to take our mobile commerce ecosystem to the next level-improving the functionality of our e-commerce and online ordering platform that included tracking order status, real-time inventory updates, AI-based customer support, and returns management. The main idea was to create a seamless post-purchase experience that would further improve customer satisfaction while providing an added layer of trustworthiness in the brands operating under our umbrella. Given consumers today are well-advanced, the solution needed to make online shopping as easy as walking through the flagship store and talking with a brand ambassador.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout's work on our project was truly transformative. They designed an advanced order tracking system that kept customers constantly updated in real time about their purchases, effectively removing the hesitation often associated with online shopping. This system, combined with a dynamic inventory management feature, allowed customers to view accurate stock levels in real time, preventing out-of-stock disappointments and boosting purchase confidence.

The AI-powered live chat and human-assisted customer support were standout features. Customers received near-immediate responses to their queries, whether they needed product clarification before purchase or assistance with existing orders. The chatbot handled common issues efficiently, seamlessly passing complex problems to live representatives when necessary. Additionally, Thirstysprout automated the returns and exchanges process, making it straightforward for customers to initiate returns, track their status, and receive refunds or replacements without the usual frustration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of the project were, indeed, transformative. Customers now receive accurate shipping updates and stock availability information, which has greatly diminished the order-status inquiries going to customer service. AI chatbots have been a game changer in instantaneously responding to common queries and allowing our support team to answer more complex issues. Support assisted by humans has ensured that even the more complex problems get solved in an efficient manner, thus raising customer satisfaction to a whole new level.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was indeed communicative and updated with all the project concerns. They kept delivering the work on time. From the very beginning, it became evident from their quick response to changing requirements that they were not just executing a project: They, too, were committed to our future success. They had an immense understanding of technology as well as consumer psychology, in building a strategic purpose for any of the features they created.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Whenever we had a new idea or a change in requirements, they were quick to adapt and implement the changes without compromising the project timeline. Their proactive communication and attention to detail were particularly impressive. 

Are there any areas for improvement or something ThirstySprout could have done differently?

There were no areas for improvement in our experience with Thirstysprout. 

BACKGROUND

Please describe your company and position.

I am the General Manager Marketing of Spinneys

Describe what your company does in a single sentence.

We are a leading supermarket chain operating throughout the UAE.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• We were going through major challenges while trying to integrate online and offline shopping, and we needed a partner for the online interface to be seamless and user-friendly.
  The objectives were clear and straightforward; a mobile-friendly platform for online grocery shopping, a robust click-and-collect system, and an enhanced experience through AI-powered product recommendations and multiple payment options.
  Thirstysprout fit the bill for this ambitious project, and we were confident that their expertise in custom software development would help drive us to achieve our goals

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout is organizing an exhaustive and painstaking project strategy with initial in-depth analysis of existing systems and processes. This analysis identifies improvement areas and innovative opportunities. The ambit also helps develop a custom grocery delivery app, a click-and-collect system, and AI-enabled product recommendations.

Some key deliverables comprise a fully operational e-commerce platform, a conveniently designed mobile app, and faultless integrations to a variety of payment gateways, including Apple Pay, Google Pay, and Buy Now Pay Later. Every project aspect was completely effectively employed, from the design phase all the way to final deployment, by an enthusiastic team at Thirstysprout. In every process step, it evidenced attention to detail and commitment to quality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project results are quite remarkable. With the introduction of our new e-commerce platform, the shopping experience for our customers has been dramatically improved, whereby buying groceries online has allowed easy pick-up from store premises.

AI-equipped product recommendations have turned out to be a breakthrough by providing tailored offers that increased not just customer contentment but also sales. An array of payment options was introduced to further facilitate checkout for our consumers, thus significantly improving repeat business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all items on time, and their responsiveness to our needs was outstanding. Whenever we had questions or concerns, their team was quick to address them, ensuring that the project stayed on track and met our expectations. Their proactive approach and dedication to our success were truly impressive.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What made Thirstysprout different is their understanding and anticipation of our specific business needs. They didn't just provide a platform but developed a completely scalable and future-ready ecosystem that integrates well into our operations.

Are there any areas for improvement or something ThirstySprout could have done differently?

Partnering with Thirstysprout was one of the best technology investments we’ve made. They took our vision for a modern grocery shopping experience and turned it into reality, exceeding our expectations at every turn. 

BACKGROUND

Please describe your company and position.

I am the Executive of ZyVersa Therapeutics

Describe what your company does in a single sentence.

We are a company dedicated to improving health outcomes and enhancing the quality of life for patients with inflammatory and renal diseases.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• Our vision as a company is to improve patient health by focusing on the treatment and research of inflammatory and kidney diseases; thus, we faced severe limitations in automating patient recruitment programs, with informed consent management and trial data tracking largely inefficient. Fragmented existing systems resulted in delays and inefficiencies in conducting our research and development. Therefore, we required a complete solution integrating genetic, proteomic, and clinical data to facilitate our research and quicken drug discovery. Thirstysprout came on board to undertake these challenges.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout delivered a comprehensive transformation across our research and clinical trial processes. Their Clinical Trial Management Software (CTMS) automated patient recruitment and consent management, replacing manual workflows with an intuitive system that ensures compliance and provides real-time trial monitoring, allowing research teams to address bottlenecks efficiently. Their Custom Bioinformatics & Data Analytics Platform seamlessly integrated genetic, proteomic, and clinical data, eliminating data silos and enabling researchers to track disease progression and treatment efficacy with unprecedented accuracy.

Most notably, their AI-driven Drug Discovery Model leveraged machine learning to analyze vast datasets, identifying potential drug candidates and accelerating early-stage drug development, allowing our researchers to focus on the most promising therapeutic options.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project’s outcomes were truly transformative. Clinical trial management became significantly more efficient, with automated patient recruitment and consent management reducing administrative workload. Real-time data tracking provided instant insights, enabling faster, more informed decision-making.

The integration of genetic, proteomic, and clinical data offered a deeper understanding of disease mechanisms, leading to more precise and impactful research. Most notably, the AI-driven drug discovery platform accelerated drug development, helping us bring new treatments to market faster and improving patient outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been great when it comes to considering our requests. If we had an issue or any new variable to add, then Thirstysprout will jump in with a solution most often not even considered by us. Their team was always available for consultations, so we were never left in the dark regarding the progress of the project. Communication was clear and concise, while they made sure to always keep us updated along the way as well.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn't just provide off-the-shelf software; they took the time to understand our specific challenges and developed custom solutions that addressed them effectively. Their expertise in bioinformatics, data analytics, and AI was evident in the quality of their work, and their commitment to excellence was unwavering. 

Are there any areas for improvement or something ThirstySprout could have done differently?

The team's dedication to our project was evident in their attention to detail and their willingness to go the extra mile to ensure our success.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Global President of a skin care brand

Describe what your company does in a single sentence.

The #1 Luxury British Skincare Brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• Our skincare-savvy customers sought more than just shopping—they wanted expert advice, personalized insights, and a seamless way to track their skincare journey. To meet these evolving expectations, we envisioned a sophisticated mobile solution offering virtual skin diagnosis, beauty tips, consultation booking, and VIP rewards, alongside an AI-driven tool for personalized product recommendations. Finding a development partner who could blend luxury design with advanced technology and intuitive functionality was a challenge. After thorough research, Thirstysprout emerged as the perfect choice, thanks to their expertise in custom software development and AI-driven mobile solutions.

SOLUTION

How did you find ThirstySprout?

Referral

Why did you select ThirstySprout over others?

Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Without a doubt, Thirstysprout never stops to conceptualize ideas for their newest development - an intelligent mobile app that can integrate the highly versatile virtual analysis of AI over an individual's skin to instantly provide a report on skin health. Truly, as a personal skincare concierge, it provides personalized beauty tips based on one's concerns and goals. Additional highlights are the in-built consultation booking whereby users have direct access to expert advice as the intuitive VIP reward system makes customer loyalty count through exclusive privileges and early product access.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the time of the launch, it was clear that Thirstysprout's impact would almost instantly be felt. Customer engagement grew strongly, with users applauding the personalized features of the app, and a flood of favorable impressions came in concerning the AI Virtual Skin Analysis and recommendations. Customers began expressing their satisfaction with how the AI skintype tracker aided them in perfecting their skincare routines, seeing visible improvements in their skin. The effortless booking system further streamlined consultation services, making it easier for customers to access expert advice, thereby nurturing good relationships between our brand and our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At every level, they maintained a transparent communication system to ensure that we remained in the loop concerning the progress and news updates. They kept up excellent quality in work while meeting deadlines, and any adjustments or refinements that we needed were taken care of by them very quickly. You could see how much they prized our input and how serious they were about producing a final product that would meet and exceed our expectations.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did not simply make an app; they designed an experience that very much reflected our brand ethos. From the meticulous details put into a sleek UI to an easy-to-follow flow, one can see their commitment to innovation and user experience reflected back.

Are there any areas for improvement or something ThirstySprout could have done differently?

The success of this project has opened up new possibilities for how we can continue to innovate in the digital space, and we look forward to working with Thirstysprout on future enhancements.