ThirstySprout

BACKGROUND

Please describe your company and position.

I am the CEO of a logistics company

Describe what your company does in a single sentence.

We are an international company that provides transportation services and offers effective freight management solutions for commercial transportation companies all over the USA.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

We needed a platform where our clients could easily book, track, and manage shipments, check invoices, and receive real-time updates on delivery statuses. The main objective was to enhance operational efficiency, transparency, and customer satisfaction through an intuitive web portal. After extensive research, we decided to hire Thirstysprout to handle the web development and bring our vision to life.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout took a hands-on approach to understand our business needs from day one. They worked closely with us to outline the exact functionality and scope of the Freight Management Dashboard. The scope of work involved building a web portal that integrated with our backend logistics systems, offering clients the ability to book new shipments, track their freight in real-time, manage invoices, and receive updates via automated notifications.

The key deliverables included a user-friendly interface for our clients, real-time tracking capabilities with GPS integration, secure client logins, and a comprehensive invoicing system that could streamline payment and tracking. They also ensured that the portal was mobile-responsive, knowing that many of our clients would be accessing it on-the-go.

Thirstysprout even went the extra mile to implement a support system within the dashboard, allowing clients to resolve issues without leaving the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our clients have consistently reported positive feedback, noting that the portal has simplified their logistics processes significantly. We’ve experienced faster turnaround times in booking and managing shipments, and the real-time tracking system has greatly reduced the number of inquiries we receive from clients about the status of their shipments.

The user experience has been seamless, and that’s reflected in the increased client satisfaction we've seen since launching the dashboard.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept us informed at every stage, providing regular updates and addressing our feedback swiftly. Every deliverable was met on schedule, which was crucial for us given the tight timelines we were working with. Even when we requested a few adjustments along the way, their team was extremely responsive and made the necessary changes without hesitation.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were focused on the technical execution and ensuring the platform would deliver real value.

Are there any areas for improvement or something ThirstySprout could have done differently?

Thirstysprout exceeded our expectations, and there’s no room for critique.

BACKGROUND

Please describe your company and position.

I am the Owner of a promotional printing company

Describe what your company does in a single sentence.

We specialize in custom screen printing, embroidery and promotional items. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

As a business focused on creating bespoke printed screens, embroidery works, and advertising merchandise, one of our major obstacles was effectively coordinating deliveries and keeping our clients informed about the progress of their orders through tracking information.

The old-fashioned method we were employing was complicated, prone to mistakes, and caused regular hold-ups, adversely affecting our customers' happiness.

Our objective was to implement a tailored software platform designed to streamline these operations, offer continuous updates on order status, and guarantee that the costs of shipping were appropriately handled with various logistics companies.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral
• Facebook

Why did you select ThirstySprout over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout developed a detailed custom software solution tailored to fit our unique requirements. The initiative involved merging our system with various logistics companies, simplifying the process of creating shipping labels, and offering instant updates on shipping progress accessible directly to our customers. It also had features for optimizing costs by comparing shipping fees to find the most affordable choices.

The primary outcomes were a system for tracking shipments in real-time accessible through customers' order details pages, connections with several key logistics vendors to simplify label making and distribution, and a system focused on lowering shipping costs through the selection of the most economical shipping options.

Furthermore, a personalized dashboard was created for our own staff to oversee logistics, track deliveries smoothly, and manage any issues without difficulty.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most significant improvements has been the substantial reduction in shipping delays. Our streamlined process allows for faster order processing, and customers can easily track their shipments. This has led to a noticeable increase in customer satisfaction and fewer inquiries about shipment status. 

Also, the shipping cost management system has saved us considerable time and effort in manually comparing rates, enabling us to allocate resources more efficiently across the business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ensured that we were always updated on the project’s progress, making us feel comfortable and confident about the outcome. What I appreciated most was their attention to detail and how they would proactively offer solutions whenever a potential issue arose.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everything to be honest. From start to finish, they were extremely hands-on, efficient, and productive. 

Are there any areas for improvement or something ThirstySprout could have done differently?

It’s only been a couple of weeks, so I don’t have anything that I feel they could improve on yet.

BACKGROUND

Please describe your company and position.

I am the Managing Director of a retail company

Describe what your company does in a single sentence.

We are the suppliers of office supplies, stationery and equipment to businesses, large corporate customers and government authorities across the whole of the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

We wanted a solution that could analyze customer purchase patterns, industry trends, and specific requirements to provide tailored product suggestions that would save time for our customers and increase their satisfaction.

The challenge we faced was finding a reliable, innovative partner that could help us implement this AI-driven approach in a seamless and impactful way. We turned to Thirstysprout for help with their expertise in Generative AI services.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout collaborated with us to create an automated recommendation system that seamlessly integrates with our online store. They invested the necessary time to grasp our business approach, the variety of our clientele, and the intricate nature of handling office supply orders across different sectors.

Their project encompassed the design and execution of a machine learning algorithm that examined past customer transactions, detected patterns in buying habits, and forecasted the products customers were likely to purchase based on their prior orders and wider market trends.

The main outputs were a fully integrated AI system providing personalized product suggestions on our website and customer dashboard, ensuring each customer receives customized recommendations as they browse.

They also crafted a detailed dashboard for our internal team, enabling us to oversee and evaluate the effectiveness of these recommendations, thereby gaining insights into customer preferences and behaviors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes have been incredibly positive. Since implementing Thirstysprout’s AI-driven recommendation engine, we’ve seen a significant increase in customer engagement. Many of our corporate clients have commented on how the system now proactively suggests products that they hadn’t even considered, simplifying the purchasing process.

We've observed a noticeable boost in repeat purchases and higher customer satisfaction, with clients appreciating the time saved in searching for specific office supplies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every milestone was delivered on time, and the team maintained a proactive approach to our needs. They were always available for clarification and quick to make any adjustments we requested. 

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness and attention to detail stood out from day one. We never had to chase them for updates or results. I wholeheartedly recommend their services to any business looking to improve customer interactions and drive sales through personalized recommendations. Thank you, Thirstysprout, for your outstanding work!

Are there any areas for improvement or something ThirstySprout could have done differently?

I can honestly say that our experience with Thirstysprout was overwhelmingly positive.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of financial tools company.

Describe what your company does in a single sentence.

We’re an integrated solution that helps your entire company manage compensation, benefits, and personal finances in a single place—side by side with financial professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

Our goal was to provide employees with intuitive personal finance tools that would enable them to easily budget, track expenses, automate savings, and manage debt efficiently. We needed a platform that not only offered a seamless user experience but also addressed the diverse financial needs of employees, from budgeting to debt management. 

Thirstysprout was tasked with creating a robust and secure solution that would integrate these tools and enhance financial wellness for employees across the workforce.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout created a mobile app for personal finance management, offering budgeting, automated savings, debt management, and robust security. The intuitive design simplifies financial tasks, making it accessible to all. With real-time data integration and push notifications, users stay informed and in control of their finances.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app has been a game-changer for our platform, significantly enhancing the user experience by providing employees with clear, actionable insights into their financial health. Since its launch, we have seen a marked improvement in user engagement, with employees using the app to set savings goals, categorize their expenses, and track their progress. 

The debt management tools, in particular, have been highly praised, as they provide personalized suggestions to help reduce debt and offer a sense of control over one's financial future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all key milestones on time and even went the extra mile to ensure that every feature functioned flawlessly before the final rollout. They always prioritized our goals and ensured that the app aligned perfectly with our vision.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

While we don't measure success in percentages, the tangible benefits in improved financial wellness and ease of use are clear from user feedback and app reviews. Their focus on usability, coupled with their attention to detail in areas like user experience and data security, was exceptional. It felt like they were truly invested in the success of the app, which made a huge difference in the final outcome.

Are there any areas for improvement or something ThirstySprout could have done differently?

Nothing comes to mind, they were always quick to make adjustments and responded positively to feedback throughout the development cycle.

BACKGROUND

Please describe your company and position.

I am the Vice President, Operations of a chemicals and biotechnology company

Describe what your company does in a single sentence.

We develop and manufacture innovative immunodiagnostic tools and point of care diagnostic test kits for the IVD community worldwide, our IVD products allow medical professionals to quickly and accurately diagnose disease and meet patient needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• As a company deeply embedded in the IVD community, we faced challenges with disparate data formats and the need for rapid, reliable data processing. We wanted to create a robust system that would not only facilitate quick diagnoses but also provide our medical professionals with the comprehensive data they needed to make informed decisions. The challenge was not just technological; it was about meeting the evolving needs of healthcare providers and ultimately improving patient outcomes.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout took the time to understand our unique challenges in the In-Vitro Diagnostics (IVD) space and proposed a tailored solution. Their comprehensive approach included:

• Developing a data integration framework to aggregate data from diagnostic devices, lab results, and clinical databases.
• Implementing secure data handling protocols, ensuring compliance with industry regulations, encryption, and access controls.
• Creating a custom analytics dashboard for effortless data visualization, trend monitoring, and report generation.
• Providing staff training and ongoing support to ensure seamless adoption and address potential challenges.

We were impressed with Thirstysprout's ability to customize their solution to our specific needs, clearly defining deliverables and exceeding our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes from our collaboration with Thirstysprout were remarkable. We saw a significant improvement in data processing times, which allowed our diagnostic tools to deliver results much faster than before. The accuracy of the data integration reduced the likelihood of errors, enhancing the reliability of our diagnostic tests. 

Their expertise in data management and integration has significantly enhanced our operations, enabling us to meet patient needs with greater efficiency and accuracy. Thank you, Thirstysprout, for your outstanding support!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They’re pretty good at understanding what growth might look like and which technical priorities we should work on to meet the need for scalability.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just deliver a product; they invested time in understanding the nuances of our industry. They didn't just deliver a solution; they took the time to educate us on best practices and how to maximize the benefits of the system they implemented.

Are there any areas for improvement or something ThirstySprout could have done differently?

I genuinely believe Thirstysprout has a strong offering.

BACKGROUND

Please describe your company and position.

I am the Chief Product Officer & Co-founder of a women's health app.

Describe what your company does in a single sentence.

We develop women health app that provides access to cycle tracking, health insights, and a private community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

Our primary goal was to elevate our women’s health app by offering personalized insights and improving cycle tracking features for our rapidly growing user base. As the app matured, we realized that harnessing user data to create more accurate, actionable health insights was essential for the next stage of our growth. However, we faced challenges with scaling our data analysis and needed experts in machine learning and predictive modeling to help us improve user engagement. 

This led us to hire Thirstysprout, specifically for their IT Staff Augmentation services in Data Science and Analytics. We needed a partner who could not only help analyze vast amounts of user data but also create tailored experiences for each individual user, particularly regarding cycle tracking and health insights.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked with us closely to establish a framework for continuous data collection and real-time analysis, which fueled our recommendation engine. Additionally, Thirstysprout implemented machine learning models that improved user engagement by providing customized health insights. Their team also helped enhance the app’s performance by working on backend infrastructure to ensure the data processing was efficient and scalable. 

Key deliverables included comprehensive predictive models, analytical reports, and system optimizations that ensured data security and user privacy compliance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thirstysprout's work has been transformational for our App. One of the most significant outcomes has been the marked improvement in the app's ability to offer more precise and timely cycle predictions, leading to higher user satisfaction and increased engagement. Their machine learning models allowed us to tailor health insights to each user, making the app feel more personalized and responsive. 

The app now has an enhanced user experience, with more relevant health recommendations and improved community interactions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management perspective, Thirstysprout was excellent. They maintained clear communication throughout the project and always delivered on time. Whenever we had specific requests or sudden changes, their team responded swiftly and adapted to our needs without hesitation. Their collaborative approach made it feel as though they were a natural extension of our internal team.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The culture and the desire to help others reach their aspirations. Every service of ThirstySprout always catered to us very well, it ensures that we are accommodative, happy and supported. Their ability to deliver high-quality, data-driven insights with precision and reliability is truly commendable. We look forward to working with them again in the future!

Are there any areas for improvement or something ThirstySprout could have done differently?

Nothing I can think of at the moment. They have been a good sourcing partner.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of Wolf & Shepherd

Describe what your company does in a single sentence.

We are a men's fashion brand built on the principles of innovation, performance and tradition, with running shoe technology and premium Italian leathers, our shoes are designed to aide modern workers as they move throughout the day, every day.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

Our specific goals included providing high-quality images, detailed product descriptions, and customization options for customers. We also wanted the app to include features like filtering products by style, size, and color, integrating a smooth and secure checkout process with multiple payment options, and enabling customers to track their orders from purchase to delivery.

Our objective was to create an engaging and seamless shopping experience that aligns with our brand's principles of innovation, performance, and tradition.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included creating a product catalog with high-quality images, detailed descriptions, customization options, and a filtering system by style, size, and color. They integrated a smooth and secure checkout process with multiple payment options, including Apple Pay, Google Pay, and credit/debit cards.

They also developed an order tracking system that allows customers to track their orders from purchase to delivery. Additionally, Thirstysprout provided an intuitive and visually appealing user interface aligned with our brand's identity, along with ongoing maintenance and support to ensure the app remains updated and functional.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Thirstysprout brought transformative results that speak volumes about their impact. We witnessed a remarkable surge in customer engagement, with users deeply connecting with our product features, from browsing and customizing to filtering their perfect pair of shoes.

Our sales performance flourished, marked by a noticeable increase in completed transactions and a significant drop in cart abandonment. Customer satisfaction soared, as the intuitive design and real-time order tracking system resonated positively, fostering a sense of trust and ease. Conversion rates climbed, reflecting not just more purchases but a growing loyalty from our customers. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team demonstrated a proactive approach, always keeping us informed of progress and any potential adjustments needed. When it came to responding to our needs, they were highly responsive and attentive, addressing our feedback and requests with agility and care.

They not only met but often exceeded our expectations, ensuring that every aspect of the project was executed seamlessly and in alignment with our vision. 

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to deliver a visually stunning and highly functional product while maintaining open communication and a collaborative spirit was truly impressive. Their commitment to ongoing support and attention to detail showed a genuine dedication to our success. It wasn’t just about delivering a product; it was about creating a lasting partnership and enhancing our brand’s journey.

Are there any areas for improvement or something ThirstySprout could have done differently?

Absolutely nothing!!! Our outcomes reflect the heartfelt dedication and innovation Thirstysprout brought to our vision, truly enhancing our brand’s journey and customer experience.

BACKGROUND

Please describe your company and position.

I am the Director of Finance of a manufacturing company.

Describe what your company does in a single sentence.

We specialise in the high end design and manufacturing of architectural door hardware and our team prides itself on the quality, innovation and breadth of our range – offering products to satisfy all tastes, needs and budgets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• When we turned to Thirstysprout, our vision was to push the boundaries of design and customization for our architectural door hardware. We sought their expertise in generative AI with the hope of infusing innovation into our products, enhancing our customer experience, and setting new standards in the industry.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout took on the challenge with remarkable enthusiasm. They crafted a scope of work that was as ambitious as our goals. They delved into the heart of generative design, using AI to create fresh, imaginative hardware designs that resonate with our vision for high-end elegance. 

They also developed an intuitive customization tool that empowers our clients to experiment with designs in real-time, giving them control and creativity at their fingertips. And with their integration of augmented reality, our customers could now see our products in their own spaces before making a decision, making the entire process more engaging and personal.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a surge in engagement on our platform, with more visitors interacting with our new customization tool and enjoying the AR experience. Our product range expanded with innovative designs that captivated our market, and this led to a noticeable boost in sales. Most gratifying was the positive feedback from our clients, who found immense value in the new, interactive ways to explore and personalize their choices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout our collaboration, Thirstysprout impressed us with their dedication and efficiency. They consistently delivered on time and were always ready to adapt to our evolving needs. Their responsiveness and communication made the entire process smooth and collaborative.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provided new tools that were not only sophisticated but also perfectly aligned with our aspirations. They brought a fresh perspective that invigorated our offerings and distinguished us in a competitive market.

Are there any areas for improvement or something ThirstySprout could have done differently?

Not at all, working with Thirstysprout has been an inspiring journey of innovation and collaboration.

BACKGROUND

Please describe your company and position.

I am the COO and Co-Founder of a beauty and cosmetics company.

Describe what your company does in a single sentence.

We deliver only the simplest, 100% all-natural ingredients combined to create fun products that cleanse, hydrate and restore your skin to its best condition, while also creating a thriving community of like-minded people who are conscience of what they put on and around their bodies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

Our goal in partnering with Thirstysprout was to enhance our web presence by integrating a dynamic community platform. We needed a solution that would allow our users to discuss skincare tips, share their experiences, and connect with like-minded individuals.

Additionally, we sought to include features for user profiles, community engagement, and the organization of both virtual and in-person skincare events. The challenge was to seamlessly blend these functionalities while staying true to our mission of delivering 100% all-natural skincare products.

SOLUTION

How did you find ThirstySprout?

• Referral
• Clutch Site

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a robust community integration platform that included user profile creation, the ability to follow other users, and interactive community sections. Their work also encompassed features for organizing and promoting skincare-related events, both online and offline.

Key deliverables included: 

• Intuitive user interface
• Seamless integration of community activities
• Streamlined event management system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new community platform has significantly enhanced user engagement and interaction, aligning perfectly with our vision of building a thriving community focused on natural skincare. The feedback from our users has been overwhelmingly positive, highlighting the ease of use and the value of the community features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They’re very organized, and they quickly and effectively attend to our needs and concerns. They’re also responsive to our briefs. In terms of budget, they’ve been very understanding.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They care about their clients' work and vet them accordingly. They supports sustainable ideas that move the world forward to a better place. 

Are there any areas for improvement or something ThirstySprout could have done differently?

There were no areas that we seem fit for improvement that we needed to be changed internally for the team.

BACKGROUND

Please describe your company and position.

I am the Creative Marketing Lead of a telecommunications company

Describe what your company does in a single sentence.

We offer a phone app that lets users get a business phone number without a second phone or a second SIM card.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

We hired them to enhance our phone app, aiming to integrate advanced Generative AI features that would allow our users to create personalized virtual assistants with customizable voices, tones, and personalities. Additionally, we wanted to leverage AI to generate personalized onboarding experiences, tutorials, and in-app messages based on user behavior and preferences. Our goal was to make the app more engaging and user-friendly.

SOLUTION

How did you come to work with this vendor?

We were referred by a close friend and also search online.

Why did you select ThirstySprout over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

We had 4 people in the team work with us.

How much have you invested in them?

Within the range of $50,000- $100,000 at the last invoice.

Describe the scope of work in detail. Please include a summary of key deliverables.

They took on the challenge with enthusiasm and expertise. They developed and integrated the AI-powered virtual assistants, which let users tailor their assistants' voices and personalities, making each interaction uniquely personal. They also implemented AI-driven personalization for onboarding and tutorials, ensuring that each user received a customized experience tailored to their needs.

The team revamped the app’s interface to seamlessly incorporate these new features and carried out thorough testing to ensure everything worked smoothly.

What is the status of this engagement?

Completed. The results have been impressive. We've seen a noticeable increase in user engagement and satisfaction. Retention rates improved within the first three months, and users have been particularly enthusiastic about the customizable virtual assistants. Additionally, the personalized onboarding and tutorials have reduced customer support queries, as users are now able to navigate the app more easily on their own.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

https://www.openphone.com/

Kindly check our website to check

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management style was very modern, they were really up to find my way of thinking. If they couldn't get it one way they were trying another one.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone who worked on this project added to the positive outcome, often in unexpected or original ways.

Are there any areas for improvement or something ThirstySprout could have done differently?

No, working with them has been a fantastic experience.

Do you have any advice for potential customers?

Trust them and see their magic.