ThirstySprout

BACKGROUND

Please describe your company and position.

 I am the Director of Operations/Relocation of a real estate company 

Describe what your company does in a single sentence.

An independently owned, thriving brokerage comprised of highly motivated, resourceful and successful real estate professionals who work collectively to give clients the best possible real estate buying and selling experience. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• As a committed team of real estate professionals from western Berkeley through Lamorinda along Highway 680, we have always worked together to put our clients through the best possible buying and selling experience. However, on the contrary, our digital infrastructure was not in synch with the high standard of service we had promised. Modeling old systems, scattered tools, and a website which no longer carried the weight of our commitment to excellence, we were aiming at modernizing our operations in a way that would preserve the personal touch our brand is known for while improving functionality, efficiency, and the client experience.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout quickly understood our vision and culture, going beyond surface-level solutions to deeply transform how we engage with clients and collaborate internally. They built us a beautiful, highly functional website using intuitive low/no code tools, integrating features like MLS feeds, appointment booking, and real-time market updates.

On the client side, they created a transparent, user-friendly system that keeps buyers and sellers informed and engaged throughout the process. Internally, they replaced our outdated spreadsheets with a centralized platform that streamlined communication, improved workflow consistency, and made onboarding much easier. Their work has elevated both our brand and operations in meaningful ways.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Now, our agents spend less time juggling various tools and more time doing what they do best - serving clients. Our follow-up speed has been drastically improved, especially with the automation; clients reach out and comment on how professional, clear, and easy our new processes are. Our website is now truly a lead-generating asset, rather than just a digital brochure. Internally, our team now works more fluidly, business updates and collaborations happen without countless back and forths or lost data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the entire process, their project management was thoughtful and professional. We never felt rushed or left in the dark. Every stage was clearly outlined, timelines were respected, and they were always quick to respond when adjustments were needed. They listened to our feedback, offered solutions instead of excuses, and worked as true partners in our success. 

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was the way they made the complex feel accessible. At no point did we feel overwhelmed by the technology or alienated by jargon. They met us where we were, guided us with clarity, and celebrated our wins along the way.

Are there any areas for improvement or something ThirstySprout could have done differently?

Partnering with Thirstysprout was one of the most valuable decisions we’ve made as a brokerage. 

BACKGROUND

Please describe your company and position.

I am the Director of Caspian Insurance

Describe what your company does in a single sentence.

Our services include life insurance, income protection, private medical insurance, and business protection.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• Due to frequent delays, customers often didn't know the change in their policies on time, compelling our team to follow up manually regarding renewals. Automation in these processes and customer experience enhancement would be our objectives with artificial intelligence support without doubt. System creation would provide better streamlined operations while reducing human error and introducing a more personalized experience for clients. Highly regarded, after an initial discussion, Thirstysprout proved to know their stuff.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout worked closely with us to identify inefficiencies and develop a CRM solution that optimized our workflow. They implemented a user-friendly platform integrating policy management, automated renewal follow-ups, and AI-driven chatbots for customer support.

One of the most impactful changes was automating follow-ups, ensuring customers received timely policy updates and reminders. This reduced our support staff's workload and improved customer satisfaction. The AI chatbot efficiently handled common inquiries, reducing response times and allowing human agents to focus on complex issues. A centralized dashboard enabled real-time claim tracking, eliminating delays caused by disorganized data. Thirstysprout meticulously managed development and deployment, ensuring a seamless transition with minimal disruptions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After installing the new CRM, customer interaction rises considerably above what it would have been. Nowadays, clients receive messages regarding their policies much earlier than before, resulting in fewer missed renewals and improved retention rates. The AI chatbot has literally dynamited customer help with all its improvement to wait times and the entire process by essentially taking over a large proportion of inquiries

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhered strictly to timelines and maintained clear communication throughout the process. Every milestone was met with thorough testing and refinement, ensuring a smooth launch.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set them apart was their responsiveness; anytime we had questions or needed adjustments, they were quick to provide solutions without hesitation. Their ability to anticipate potential roadblocks and proactively address them was truly commendable.

Are there any areas for improvement or something ThirstySprout could have done differently?

Nothing, their deep knowledge of customer behavior, insurance workflows, and compliance requirements made a significant difference in the effectiveness of the final product.

BACKGROUND

Please describe your company and position.

I am the CEO/Founder of a false eyelashes company.

Describe what your company does in a single sentence.

We strive to be the leaders in false eyelashes around the globe by providing innovative, on trend, never before seen products that empower our customers worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• Our goal was to integrate multiple payment solutions, including Klarna, Afterpay, and Sezzle, to provide installment options, as well as Apple Pay, Google Pay, and cryptocurrency payments to cater to modern shopping preferences. With these enhancements, we aimed to make transactions seamless, encourage conversions, and ultimately increase customer satisfaction. We turned to Thirstysprout because of their strong reputation in mobile app development and their ability to deliver tailor-made solutions. We needed a team that could deeply understand our brand’s vision and translate it into a high-performing, user-friendly checkout experience.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved a complete overhaul of our mobile app’s checkout system. They seamlessly integrated Klarna, Afterpay, and Sezzle, ensuring that customers could break up their payments into installments without friction. They also incorporated Apple Pay, Google Pay, and cryptocurrency payment options, allowing for one-tap purchases that significantly sped up transactions.

Beyond just adding new payment methods, they restructured the entire checkout flow. They streamlined the process by reducing unnecessary steps, implementing autofill for returning customers, and ensuring a smooth, intuitive interface that minimized drop-offs. They also optimized for speed, ensuring that transactions were processed swiftly without lag, even during peak shopping times.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of Thirstysprout’s work was immediate and profound. Customers responded enthusiastically to the new payment options, and we saw a noticeable improvement in completed purchases. The ability to pay in installments encouraged larger cart values, while the quick checkout process significantly reduced abandoned carts. Our support team also reported fewer inquiries about checkout issues, indicating that the process had become far more intuitive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every milestone was met on time, and they maintained open and proactive communication throughout the process. They provided regular updates, detailed reports on progress, and even educated our team on how to maintain and update the new system going forward. If we ever had questions or required last-minute tweaks, their team was incredibly responsive and always found a solution quickly.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of their approach was their attention to user experience. They didn’t just focus on the backend functionality—they ensured that the visual and interactive elements felt cohesive with our brand. Every new feature was rigorously tested before launch, and they even conducted real-time user testing to gather feedback and refine the experience further.

Are there any areas for improvement or something ThirstySprout could have done differently?

Their commitment to quality and UX aligned perfectly with our brand values, making them an ideal partner.

BACKGROUND

Please describe your company and position.

I am the Vice President of Business Development of Dubai Investment Fund (DIF)

Describe what your company does in a single sentence.

We are the global destination for individuals and companies to accelerate their wealth and business. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• As a company that serves as the global destination for individuals and businesses to accelerate their wealth and growth, we rely heavily on our mobile app to deliver a seamless experience. However, as our user base expanded, we started facing performance issues that threatened the efficiency and reliability of our platform. The app was experiencing slower load times, lagging responsiveness, and occasional crashes, which impacted customer satisfaction and engagement. Additionally, we struggled with inefficient database queries and API calls that slowed down key financial data processing. These challenges not only frustrated our users but also created inefficiencies that could have hindered our ability to scale further.

SOLUTION

How did you find ThirstySprout?

Online Search

Why did you select ThirstySprout over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their work involved optimizing our database queries to retrieve financial and business insights more efficiently, refining API calls to eliminate unnecessary latency, and fine-tuning the overall system architecture to support faster real-time processing.

Beyond backend optimizations, they also worked on refining front-end interactions, ensuring a more seamless transition between screens and actions. We had concerns about load times, especially during peak hours when thousands of users accessed our services simultaneously. Thirstysprout tackled this challenge by implementing intelligent caching mechanisms, reducing the need for repetitive server requests while still delivering real-time updates where needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our app now runs significantly faster, providing a smoother and more responsive experience. Users who had previously reported slow load times have noticed a dramatic difference, and engagement metrics have improved as a result. Instances of app crashes have become almost nonexistent, and our backend processes now handle significantly more traffic without strain.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thirstysprout was exceptionally reliable. They set clear timelines and met every deadline without compromise. We never had to chase them for updates—they proactively kept us informed and adjusted to our evolving needs with flexibility and expertise. Whether it was an urgent request or a simple clarification, their responsiveness made us feel like a priority at all times.

What was your primary form of communication with ThirstySprout?

Virtual Meeting

What did you find most impressive or unique about this company?

One of the most impressive aspects of their work was how they improved battery efficiency and data consumption. Many of our users rely on our platform throughout their day, so an app that drains battery too quickly could lead to frustration. 

Are there any areas for improvement or something ThirstySprout could have done differently?

Throughout the project, their team communicated proactively, walking us through the impact of each improvement and ensuring we understood how every change benefited our users.

BACKGROUND

Please describe your company and position.

I am the Director of Sales and Marketing of a flavors and fragrances company.

Describe what your company does in a single sentence.

A leading global supplier of custom flavor and fragrance solutions for the food and beverage industry specializing in sweet to savory, liquid and powder flavors, Carmi caters to all sectors of the food and beverage industry including: bakery, beverage, confectionery, culinary, dairy, nutraceutical, sports nutrition and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• We turned to Thirstysprout because we needed a smarter way to manage our operations. Running a global business that supplies custom flavors and fragrances is no small task, and our systems just weren’t keeping up. We struggled with tracking production in real time, managing inventory efficiently, and ensuring our supply chain remained smooth across multiple countries. As our business grew, so did these challenges. We needed a solution that would not only fix immediate issues but also set us up for long-term success.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They customized our ERP to make financial tracking and order management seamless. They upgraded our manufacturing execution system, allowing us to monitor production in real time and maintain quality control more effectively. They also developed a supplier and logistics management tool that gave us better visibility into sourcing and distribution, helping us make smarter decisions and avoid delays.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results have been game-changing. We now have a level of control and efficiency that simply wasn’t possible before. Our production runs more smoothly, our inventory stays balanced, and our supply chain moves with fewer disruptions. We can quickly spot and address issues before they become major problems. It’s not just about having better software; it’s about having a system that actually supports the way we work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time, communicated clearly, and were always available when we needed adjustments. They didn’t just build a system and walk away; they made sure our team understood it and could use it effectively.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their deep understanding of our industry. They weren’t just software developers; they became true partners who cared about our success.

Are there any areas for improvement or something ThirstySprout could have done differently?

They didn’t just solve our problems, they gave us a system that helps us run our business better every day. We’re excited to keep working with them as we continue to grow.

BACKGROUND

Please describe your company and position.

I am the VP of Engineering of ClinOne, Inc.

Describe what your company does in a single sentence.

ClinOne connects, informs, and empowers participants, care partners, and sites in clinical trials with a true single platform for trial awareness, consent management, and participant experience/retention – underpinned with comprehensive data insights tools and standards-based interoperability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• Software Development & Testing Staff Augmentation

SOLUTION

How did you find ThirstySprout?

Email

Why did you select ThirstySprout over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Supplement our software development and testing teams with augmented staff. Provide flexibilty to scale team up and down based on business roadmap.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Team collaboration
2. Proactive thinking
3. Sprint Goals met
4. Sprint velocity maintained
5. Quality of software, minimal escaped defects

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The ThirstySprout team are excellent collaborators and were able to meet all deliverables on time. Clear and timely communication from all aspects, it was clear this was foundational in ThirstySprout's culture.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ThirstySprout engineers integrated into our team with zero friction and were driven by the overall mission. They're incredibly proactive in technical direction and execution to meet our business needs.

Are there any areas for improvement or something ThirstySprout could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the VP of Digital Product of clothing company.

Describe what your company does in a single sentence.

We are a solutions-oriented brand creating the next generation of underwear, loungewear and shapewear.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• From our side as a brand at the forefront of innovation, we wanted to improve our customer experience with tools that would enable customers to get their perfect fit effortlessly and recommend products according to their specific needs. We were looking for an appropriate partner who could use Generative AI to give such personalization in our customer journey for challenges like different body types and an extremely diverse product line. The really most suitable collaborator for all those ideas was Thirstysprout.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

An AI virtual fit assistant was born out of detailed body measurements and preferences to make every recommendation accurate and personalized. It was more than just selecting a size; it was about making our customers feel confident and seen at every step of their journey. In addition, their team designed a personalized recommendation engine which analyzed purchase history, feedback, and browsing behavior of customers to suggest products in line with individual tastes and needs. Such seamless integration of these tools into our existing platform speaks of their technical know-how and understanding of our operations. Along with this deliverable, Thirstysprout provided us with insightful analytics tools that gave a deeper understanding of customer behavior and preferences. Already, these insights have informed our decisions for future product lines, helping us stay ahead in the changes and demands of customer behavior.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customers often give us feedback that shopping with us has become simpler and more enjoyable and they mentioned how personalized it made it feel more tied to the brand. Internally, we enjoyed higher engagement and conversion rates, but the most important thing was a sense of trust and satisfaction that was built among our customers. Seeing these tools taking a daunting task and turning it into something empowering and simple has been immensely rewarding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were proactive in addressing potential challenges, often suggesting solutions before we even recognized the need. For example, during the testing phase, they identified areas where the tools could better accommodate edge cases and worked swiftly to refine them before launch. Their responsiveness and willingness to adapt as our needs evolved made them feel like an integral part of our team.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their work revealed a careful balance between creativity and functionality, making sure that every tool they invent feels to be intuitive, inclusive, and part of their goals. The virtual fit assistant is perhaps their shining achievement, which shows the power with which they can tackle complex challenges with subtle user-centric solutions.

Are there any areas for improvement or something ThirstySprout could have done differently?

Our experience with Thirstysprout has been nothing short of extraordinary. They helped us redefine CX, pushing the boundaries of what was possible with AI and personalization.

BACKGROUND

Please describe your company and position.

I am the Sr. Vice President of a healthcare company.

Describe what your company does in a single sentence.

We are a digital health company that develop platforms to improve experiences and outcomes for people with pelvic health conditions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

At our company we're focused on digital therapeutics for people with pelvic health conditions. Since our lead product is CeCe®, the class-leading mobile-enabled digital therapeutic for overactive bladder (OAB), a key goal in user experience was to supply not just excellent UX but leading-edge mobile development features. We were looking for a partner that could execute on algorithms to provide specific therapeutic exercises, allow users to check in and track progress via mobile, and add telehealth functionality. We knew we needed a team that could NOT only manage and tackle all the technical complexity but one that fit our vision and mission of making healthcare approachable and fun. Which is when we decided to take help from Thirstysprout.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Facebook

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The breadth and detail in the work Thirstysprout produced were extraordinary. They started by really learning about what we were trying to accomplish, about CeCe® and how behavioral therapy fits in. They created and implemented the advanced functionality that included AI algorithms to provide customized exercising recommendations depending on user behavior and progress.

Medication adherence and progress monitoring is another key function of the product, for which real-time symptom tracker was integrated into their app, as well as a seamless video conferencing tool for telehealth consultations. They also implemented complex notifications to re-engage users with their own custom reminders. Apart from their technical deliverables, they followed a collaborative approach with weekly catch-ups and in-depth progress reports giving us visibility every step of the way

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were life-changing. Thanks to the upgrade that Thirstysprout performed, CeCe® is now a complete therapeutic digital health platform. Patients are feeling more connected and accompanied on their care journey and engagement inside the app is outstanding. Real-time tracking has enabled patients to play a more active role in their treatment, and the telehealth functionality built into many of those devices created an essential link between patients & providers. Adherence to treatment has improved significantly with this customized notification system, making it easier for users to maintain regular timing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered milestones on time, and their responsiveness to our needs was remarkable. Whether it was addressing last-minute changes or brainstorming innovative solutions, they approached every challenge with creativity and dedication.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They weren’t just building features, they were enhancing the lives of our patients. Their commitment to creating a product that aligns with our values was truly unique.

Are there any areas for improvement or something ThirstySprout could have done differently?

NONE!!!!

BACKGROUND

Please describe your company and position.

I am the CEO of a B2B SaaS company

Describe what your company does in a single sentence.

We are a B2B SaaS service providers that focuses on big data, retail analytics, and space planning optimization.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• Our goal was to implement robust security measures to safeguard data from unauthorized access and ensure our platform aligns with industry standards like GDPR, CCPA, and SOC 2. Given the rapid growth of our business, we needed a partner with expertise in data security and compliance to set up single sign-on (SSO), multi-factor authentication (MFA), and role-based access control (RBAC) – all essential for protecting sensitive information and building customer trust.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout offered a wide spectrum of solutions for web development with a focus on protecting crucial business data, safeguarding access, and maintaining various standards. Their group started out by carefully scrutinizing the systems that were already in place, exploring every possible risk, and designing a solution to help realize all of the customer’s security goals.

Some of the main objectives were to create SSO to facilitate secure user ingress, deploy MFA for an extra layer of protection, and introduce RBAC for managing access to data in a clear manner based on assigned roles. Moreover, they made sure that the system was compliant with other requirements, namely GDPR, CCPA, SOC 2, and tendered evidence and clarifications in this regard. Thirstysprout also organized a demanding security testing in which the most probable threats were simulated and the resilience of the platform tested against them. They prepared comprehensive guides and training sessions for our teams to master the introduced security measures easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact was significant and immediate. Since the implementation, we’ve observed a notable reduction in unauthorized access attempts and enhanced user accountability due to the precise role-based access control. Thirstysprout’s setup of SSO and MFA drastically improved our platform’s security profile, reducing security-related customer inquiries and boosting client confidence. We also passed multiple compliance audits with ease, thanks to Thirstysprout’s meticulous attention to regulatory details and standards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables were consistently on time, and they provided regular updates on project milestones. Any concerns we raised were addressed promptly, with their team offering clear and practical solutions. Their responsiveness was impressive – whether it was a minor query or a larger, more complex issue, they ensured we were informed and involved at every stage.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were very happy with the dedication and communication between the teams.

Are there any areas for improvement or something ThirstySprout could have done differently?

Nothing at all.

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Greenwave Systems Inc

Describe what your company does in a single sentence.

We are empowering service providers and IoT stakeholders to develop richer networks, smarter services and connected devices with the Wavely Platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThirstySprout to accomplish?

• Given the sensitive nature of IoT data, we needed a robust solution that would ensure the secure transmission of data between connected devices and networks. Our primary goal was to incorporate advanced encryption methods and strong authentication protocols into the mobile app to safeguard our platform and ensure regulatory compliance in the IoT space.

SOLUTION

How did you find ThirstySprout?

• Online Search
• Referral

Why did you select ThirstySprout over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ThirstySprout were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thirstysprout took complete ownership of developing security and compliance features for our mobile app. They conducted a detailed assessment of our existing architecture, identifying vulnerabilities and areas for improvement. Their solution integrated seamlessly with our Wavely Platform, ensuring end-to-end encryption for all data transmitted between devices.

Key aspects of their work included implementing AES-256 encryption for safeguarding sensitive IoT data, introducing multi-factor authentication to enhance user verification, and creating secure APIs for safe communication. They also conducted regular security audits and vulnerability testing to maintain compliance with industry regulations while ensuring that the security features were user-friendly and accessible for those without technical expertise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes were immediately evident. Our mobile app now operates with enhanced security, providing clients peace of mind when using IoT devices connected through our Wavely Platform. The advanced encryption and authentication methods have significantly reduced the risk of unauthorized access, which has been crucial for compliance with IoT security standards.

Additionally, we received positive feedback from service providers and stakeholders, many of whom expressed reassurance knowing their data was fully protected. This increased their engagement with our platform. We also observed a reduction in reported security incidents, and the overall stability of the platform improved due to the security-first approach implemented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was incredibly responsive to our evolving needs, especially when we requested last-minute changes. They maintained a close line of communication throughout the entire process, which made us feel confident and reassured at every step.

What was your primary form of communication with ThirstySprout?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were always two steps ahead, anticipating potential risks and challenges that we hadn't even considered. They truly made us feel like a partner in the process rather than just a client.

Are there any areas for improvement or something ThirstySprout could have done differently?

Honestly, it's hard to find areas for improvement.