WE TRANSFORM IDEAS INTO DIGITAL PRODUCTS

Bronze
VERIFIED

OTAKOYI is a Ukrainian IT company providing a wide range of digital services. We focus primarily on web and mobile development, and UI/UX design. We can also assist you with quality assurance, DevOps&cloud, project management, SaaS, API and eCommerce development, chatbots, as well as support & maintenance.

 

We offer both full-cycle product development and outsourcing/outstaffing solutions.

Moreover, striving to support great initiatives, OTAKOYI works with start-ups following their way up to well-established companies.

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2011
Show all +
Lviv, Ukraine
headquarters

Portfolio

Key clients: 
Roshen,  Ascania group,  EscapeRoom,  Kraft, Trainmedo, Everlegal (achieved as Best Law Firm Websites, 2016)
ARK.CRYO Image

ARK.CRYO

A website for a transporting company that specializes in cryoshipping for assisted reproduction.

ARK.CRYO is dedicated to helping its clients solve their fertility issues and successfully start a family. The company is one of the world’s most trusted transporters of frozen donor embryos, as well as donor eggs and sperm. ARK.CRYO works hard to meet the diverse needs of clients and medical facilities located in more than 80

countries and provides only the finest service and customer support.

The main development goal was to optimize a shipping process by creating a website displaying all the necessary information. OTAKOYI built a site that allows any user qet acquainted with the procedure of shipment, download related documents, request delivery and track an order. Smart design makes the overall process smooth and fast for everybody interested in company services.

CRYPTOMAP Image

CRYPTOMAP

A platform allowing to keep an eye on the latest blockchain tendencies and cryptocurrency rates.

CHEPELOS Image

CHEPELOS

A referral website where you can find reputable businesses right in your own neighborhood. 

Chepelos is a project that takes word-of-mouth marketing to a completely new level. Citizens start sharing the best deals in town and get rewarded for making referrals. The idea is simple - you recommend business - you get cashback and rewards.

OTAKOYI created a system intended for two types of users - business owners and

customers. A business representative creates a company profile, builds a referral campaign (deciding when, how, and how much to reward the customers for their purchases, and advocates for their referrals), and goes through the rewards distribution process. Chepelos receives payment only after a customer makes a purchase. It means that a company pays for sales (not clicks or views or monthly fees).

As a consumer, a user can shop locally (looking for what is needed close to home), refer the businesses he trusts so others can also get great deals and experiences, and receive real cash when shopping locally and making referrals.

The created easy-to-use dashboard helps users to keep track of all current and previous campaigns and referrals. No more record-keeping is needed.

ICO MARKET Image

ICO MARKET

Advertising platform with a novel approach for token sales (ICO/STO) that can instantly reach a mass of investors around the world.

ICO Market offers a real-time bidding system with plugins and a Content Management system that allows any website with relevant content and traffic to present the ICO/STO information in a clear way.

OTAKOYI’s role was crucial in helping our client to implement the marketplace for their

highly competitive product. OTAKOYI developed a full-stack design system for ICO market − complete functionality and impressively unique design representation.

We have taken into account our client’s experience and business model since the main business requirements of the project were easily accessible information, simplicity in design and laconic interface.

You can find more information on our website - https://otakoyi.com/cases/ico-market

and our Behance - https://www.behance.net/gallery/85957441/Icoinsmarket

ENLEAD Image

ENLEAD

An online learning platform that connects native-speaking teachers to ESL learners globally for a better learning experience.

Enlead is a UK based ed-tech startup and its online learning platform represents a fully functional and easily accessible online service for those who want to learn and practice English with native-speaking teachers; anywhere and anytime learning opportunities with only exclusive speaking

sessions.

The main business goal for the client was to implement a simple and effective visual imagery that would be easily perceived by everyone in the target audience. We also helped to design a corporate identity that the client could use for the website. The implementation of an intuitive user-centered design for each user type gave us a possibility to achieve much more effective interaction between the users.

Based on the achieved results, mentors are able to post information about regular courses or a set of flexible classes with the number of students in a class. Teachers can book preferred classes. Learners just choose a course they are interested in, subscribe, and pay online for the services. To proceed with a live lesson, one should log in to their personal profile on the platform or use a link, which is sent to an email address in advance.


You can find more information on our website - https://otakoyi.com/cases/enlead
 

ROSHEN Image

ROSHEN

Corporate website for one of the largest confectionery enterprises in Eastern Europe.

ROSHEN Confectionery Corporation ranks 27 in the Global Top-100 Candy Companies ranking. The main business function for the corporate website was to emphasize that ROSHEN is an absolute leader among the world’s largest confectionery manufacturers and produces confectionery products of the highest quality.

OTAKOYI developed a

well-structured interface for smooth navigation through the website and by its means we were able to significantly improve overall customer experience. The clear and convenient platform that helps to save users’ time on searching for the product line of ROSHEN or any important information on social projects or available production tours.


You can find more information on our website - https://otakoyi.com/cases/roshen
 

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CLASSDIG

Social-oriented education app aimed at facilitating all-round academic excellence.

The client’s goal was to create a platform for organizing the study process. The main point of the app has become the ability to create “classes” in virtual school for any subject including the following features: student list, attendance, behavior, grades, assignments, exams, events, files library, polls, reports,

announcements.

OTAKOYI designed an app that includes 4 user roles: School Admin, Teacher, Student and Parent with individual interface for each role. The first 3 roles have main part of the functionality, while the Parent role has only interface for observing child data. The users are able to communicate in groups, stories, and individual chats. 

As a social community, students are able to learn according to their pace with the teachers while parents are engaged in managing and monitoring their courses, assignments, exams, attendance, as well as a customizable grading system and a whole lot more. With the ClassDig app, users even get notifications in real time.

TRAINMEDO Image

TRAINMEDO

Equestrian sports platform where riders meet trainers for remote coaching in real time.

A key mission of TrainMeDo is to enable a greater choice of professional trainers for every rider by erasing a distance between them. OTAKOYI applied the latest technologies to bring this idea to life and foster the growth of the equestrian community.

This online training service can be used extensively by both riders and

coaches. What makes TrainMeDo a useful tool for riders is that they can get trained at their home barn with any trainer no matter what is the distance between them. It saves a lot of time and energy on travelling but still gives much better progress than self-taught riding. On the other hand, with TrainMeDo the coaches could feel more freedom and mobility to give lessons remotely from anywhere.
CASTLES.TODAY Image

CASTLES.TODAY

A mobile application aimed at making historical trips easy, accessible and entertaining.

The goal of the project was to create a simple and attractive interface and develop a comprehensible database of historical places of interest.

This app serves as an encyclopedia and your carry-on collection of thorough knowledge about castles. Here you’ll find loads of monumental buildings from all the corners of the world and

from every historical era. Every single piece of architecture is described in a clear, easy and attractive way. Descriptions are supplemented by abundant photo galleries which, at times, show the interior of castles. Moreover, in the app you will find all handy information about opening hours, the possibility of visiting certain places, or other attractions available on-site (e.g. festivals, tournaments or fairs.) Every castle has a “Localization” tab which, after being clicked on, will move you to Google Maps. This option makes the app to be a practical and useful tool for planning your journey.


 


 

Reviews

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CRM Dev & Support for Digital Marketing Company

"Their team can find any solution for any kind of problem—their developers are smart and clever."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2011 - Ongoing
Project summary: 

OTAKOYI developed a custom CRM for a digital marketing company. Their team also provides third-party development and design support for the business’ clients, creating and optimizing websites. 

The Reviewer
 
11 - 50 Employees
 
Lviv, Ukraine
Pavlo Lysy
CEO & Founder, Panem
 
Verified
The Review
Feedback summary: 

The software met expectations and is used daily by the business. The multiyear engagement proves OTAKOYI’s dedication to the work as they continue to be effective, smart, and skilled. As a partner, they’re responsive and available, delivering on each task assigned to them. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Panem, a digital marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

We hired OTAKOYI to develop a custom CRM for us.

SOLUTION

What was the scope of their involvement?

OTAKOYI developed a custom CRM that we use for tracking customers, tracking keyword positions and the sales health of our website. It’s a web-based single-page application using Java. Their team enabled it to develop invoices and reporting. They also helped create an internal scanner that works to find issues. The system develops invoices and reporting.

On top of this, they’ve also created a lot of different websites for our customers. If our customers need their sites to be optimized, we also utilize OTAKOYI. They use PHP, Angular, and Java for the development and, if the customer needs it, they provide designers.

What is the team composition?

We work directly with senior developers on their team.

How did you come to work with OTAKOYI?

They found us 5–6 years ago and we did SEO for their website, promoting them in our local market. Afterward, we started to work with them.

How much have you invested with them?

We’ve spent in the $250,000-$500,000 range. 

What is the status of this engagement?

We started working together in July 2011 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They built a good software for us and provide smart developers for the projects we assign them. We use the CRM they built for us daily. 

How did OTAKOYI perform from a project management standpoint?

They dedicate good project managers to the projects. There are times where they work directly with our clients, but we also manage the processes if our customers prefer that. If we know it’ll take too much time for us to manage a project between OTAKOYI and our client, we let them manage it. 

We use Google Docs and Worksection. Their team works using Basecamp or Trello. We essentially work off of a to-do list in Google Spreadsheets, which is convenient for seeing any changes and updates.

What did you find most impressive about them?

Their CTO is one of the most skilled developers we’ve come across. Their team can find any solution for any kind of problem—their developers are smart and clever. They react quickly if we need something. 

Are there any areas they could improve?

To make their service better, they could use more time and people. Sometimes, when we ask them for something, we have to wait a little while because they have another customer.

Do you have any advice for potential customers?

Start by working with simple tasks and you’ll see that OTAKOYI is working perfectly. Afterward, they could go forward with a more complicated project for you and provide a perfect final result.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We also recommend them; they're a good company.

Multiple Websites for Marketing Agency's Clients

"They're quick learners who adapted easily to different needs that arose during a project."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun. 2015 - Apr. 2018
Project summary: 

OTAKOYI developed and/or designed multiple websites for a marketing agency.

The Reviewer
 
2 - 10 Employees
 
Los Angeles, California
Shlomie Singer
Former CEO, Branding & Marketing Agency
 
Verified
The Review
Feedback summary: 

Client feedback has been overwhelmingly positive. OTAKOYI’s ability to adapt to and communicate about project specifications were hallmarks of their work. While project management was occasionally hindered by assumptions, efficiency and quality of work generally won the day.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I'm the CEO and owner of a marketing agency. I do a lot of branding and growth projects, as well as graphic design and website development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

I mostly needed help with website creation, development, and design.

SOLUTION

What was the scope of their involvement?

I hired OTAKOYI as my vendor for website projects. If a client hired me to create a website, I’d talk to the sales manager to go over the scope of work. We’d discuss the project requirements and the amount of time it should take. Then they would offer their own suggestions on how to move forward. We did about 4–5 projects together. They would provide website design or development. Depending on the project, they sometimes did both.

What is the team composition? 

Volodymyr (Sales Manager, OTAKOYI) was my main point of contact. During projects, they'd appoint a project manager and then a developer or developers. 

How did you come to work with OTAKOYI?

They happened to call me out of the blue right after a client approached me to build a website.  

How much have you invested with them?

I spent between $10,000–$25,000 for all total projects.

What is the status of this engagement? 

Work started in June 2015 and all projects were completed by April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Most of the websites turned out really well. One client had a difficult time operating their site, but I was satisfied with it. Another client was very satisfied with the site OTAKOYI did. It was high-functioning, robust, and super impressive. In general, I was happy with the results. 

How did OTAKOYI perform from a project management standpoint? 

Communication was very fluid and easy. We used email, spreadsheets, and Jira. They were quick learners who adapted easily to different needs that arose during a project. They also provided excellent input. They're quick to iterate and always willing to go the extra step to accommodate a client. 

What did you find most impressive about them? 

They were adept at making adjustments and were able to move quickly. Sometimes I wanted them to move a bit faster, but I understand how development projects work. Overall, I think they did a really good job of managing the project. 

Are there any areas they could improve? 

There was one project where my client had to continuously tell us during development that their site wasn't optimized across different channels. It's something that I expected OTAKOYI to do automatically, but that wasn't the case. 

Do you have any advice for potential customers? 

Make sure you set expectations about the requirements in advance. They're easy to work with. I've worked with other developers and had a lot of headaches.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev & Design Team Augmentation for Web Dev Company

“They provide great service and have a real sense of ownership for the work that they do.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

From prototyping and design to development, OTAKOYI builds multiple websites using WordPress and Yii PHP. As outsourced support, they engage directly with external clients.

The Reviewer
 
1-10 Employees
 
Malmö, Sweden
Tobias Sturesson
CEO, Fervent
 
Verified
The Review
Feedback summary: 

External clients are highly satisfied. OTAKOYI’s effective project management and communication have reduced the oversight burden on their client. They work hard to meet deadlines and resolve issues, taking ownership of the work.   

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Fervent, a strategic web development agency. We serve clients mainly in the nonprofit sector in Sweden and develop primarily WordPress sites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

We wanted to change our model to replace our own staff that was based in Ukraine with an outsourced partner that could communicate directly with our clients.

SOLUTION

What was the scope of their involvement?

OTAKOYI has developed a number of WordPress websites for us as well as some using the Yii PHP Framework. They’ve managed sites with several subsites and with custom integrations like payment gateways and administrative systems. For example, they’re currently working on a WordPress platform for which we did the initial strategy and first mockups and for which they did all the prototyping. They managed the full design process through multiple iterations and are now in development.

What is the team composition?

We work directly with a project manager. Beyond that, there are around four developers, two or three designers, and a QA person on our team.

How did you come to work with OTAKOYI?

We found them through Clutch. We interviewed about 10 companies and ultimately found OTAKOYI was the best choice for us. They had a good sense of what it means to serve customers and we needed a team that could be in direct contact with our customers. OTAKOYI responded to our requests and it was clear during our conversations that they understood what we were talking about. They demonstrated an interest in understanding us and our business. They also had a good level of English.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

We started working together in February 2018 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Clear and consistent communications with clients are extremely important to us—and they’ve handled it incredibly well. For example, on the project for which they worked through the whole prototyping and design process, the client is super excited about the work they’re doing.

How did OTAKOYI perform from a project management standpoint?

Our project manager directs all of the communication with us and with our clients. They keep communication open and up to date with the clients and meet deadlines. When they’ve had a delay, they’ve made efforts to speed up so they can catch up with the project. They provide great service and have a real sense of ownership for the work that they do. We can trust the answers we get and the plans that they set.

Project management is one of their strengths. I have had to be less involved than when we had our in-house team. They run things smoothly and effectively with minimal efforts from my side while ensuring that the client is happy—it’s the best possible outcome.

What did you find most impressive about them?

Again, I think it’s their project management. When they started, they took over projects we had problems with. They jumped in, worked hard, and resolved the issues. They worked weekends if needed. They can understand how a Scandinavian company wants to communicate. The sense of ownership they exhibit is something I haven’t experienced before.

Are there any areas they could improve?

Even though they are great and better than any other Ukrainian company I’ve worked with when it comes to ownership, I think they can still improve because it’s one of the most crucial elements of any project. Their design and development work has been solid but the challenge for Ukrainian firms is staff turnover.

Do you have any advice for potential customers?

Be very clear from the beginning about what’s important to you and to your clients if you want them to be in direct contact. Be clear about what you want to get out of the relationship. If you haven’t worked with a Ukrainian firm before, given the cultural differences, it’s important to make sure nothing is taken for granted so that you’re on the same page.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing Modular Content Dev for Sports Platform

"Their team members are motivated and proficient in their technical skills."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Mar. 2018 - Ongoing
Project summary: 

OTAKOYI provides continuing development services to assist a product department. The team has worked with PHP, HTML, CSS, and other technologies. The engagement is ongoing.

The Reviewer
 
11-50 Employees
 
Herzliya, Israel
Alex Reizer
Product Manager, Kadabra
 
Verified
The Review
Feedback summary: 

All internal and external feedback has been positive. OTAKOYI’s skilled team is dedicated and hardworking. Their agility spurred continued engagement. Customers can expect a flexible and cooperative team while working with OTAKOYI.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at Kadabra, an online marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

I was brought into the company to create a product department. There wasn’t a development team in-house, so I was responsible for finding an outsourced team to start work on our first product.

SOLUTION

What was the scope of their involvement?

OTAKOYI does ongoing web development for us. Their team uses PHP (Laravel), HTML, CSS, and JavaScript for a variety of projects. We build everything from scratch. It’s an opensource environment.

Their team built modular content management platforms based on WordPress, expanding it for our needs by adding data integrations through APIs. We’re using Lumen for API interactions. The sites are for different products. One has gone live, and we’re working on the second product now.

What is the team composition?

We worked with nine people from their company. There’s a Scrum master on their side who is helping manage day-to-day operations.

How did you come to work with OTAKOYI?

I was in touch with some companies based in Ukraine and Croatia. One of them mentioned OTAKOYI. We asked all the contacted companies to provide examples of their previous work. Our team focused on the performance aspect and concluded that the examples from OTAKOYI were the best suited. Their websites and apps were the highest performing, and their rates were affordable.

How much have you invested with them?

We’ve spent between $250,000–$500,000. Their team is paid hourly.

What is the status of this engagement?

Our engagement began in February 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gotten positive feedback on the work OTAKOYI has done. Their team members are motivated and proficient in their technical skills. Through implementing our requests and creating a product, they helped me realize my vision.

How did OTAKOYI perform from a project management standpoint?

The team at OTAKOYI is dedicated only to us, co-located in their own space. We’re in touch daily and travel to them once a month for about a week stay. The work isn’t driven by deadlines but by business value. We successfully implemented Agile methodology and the Scrum framework within their team, with support from OTAKOYI.​

​​​​​​What did you find most impressive about them?

I appreciate their flexibility and willingness to accommodate my requests. They’re also agile, changing their work process to supply a dedicated team and the opportunity to expand to more teams in the future.

Are there any areas they could improve?

Their team could’ve switched to an agile methodology on their own.

Do you have any advice for potential customers?

Before working with OTAKOYI, we spent a lot of time building a full project document. We should’ve started working with them as soon as we had the first few ideas. Their team could’ve participated in the planning of the specification document. I would recommend starting with a small cross-functional team working with Scrum, instead of waiting for a full spec to be ready.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    The work is in sprints, and they always deliver.
  • 5.0 Cost
    Value / within estimates
    They provide excellent value for money.
  • 4.5 Quality
    Service & deliverables
    A dedicated team provides quality work, with ongoing improvements.
  • 4.5 NPS
    Willing to refer
    I'd recommend them for any web development project.

CMS Web Dev for Ukrainian IVF Clinic

“They have a good reputation, are responsible, and do excellent project management.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2016 - Ongoing
Project summary: 

OTAKOYI built a website, integrating specific requested functionalities. They currently provide maintenance for the site, and plans are in the works for a mobile app project next year.

The Reviewer
 
11-50 Employees
 
Lviv, Ukraine
Mariya Osnovina
Brand Manager, Intersono IVF Clinic
 
Verified
The Review
Feedback summary: 

Their web design is fantastic, and the site didn’t have any bugs. They’re communicative and strive to meet expectations. The new site has brought in lots of new organic traffic and looks good.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the brand manager at Intersono IVF Clinic, a large fertility center that provides international fertility patients with treatment services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

We needed someone to develop our website.

SOLUTION

What was the scope of their involvement?

OTAKOYI developed our site, basing it on their own CMS. We discussed the technical functionalities the website needed to have, and then they did design, dev, and testing. One of the key tasks was for the site to show all the information about our activities to our international patients, letting them know of our products, advantages, and clinic descriptions. They also built the website for an international company that performs deliveries for the IVF market. They currently do maintenance and support for both sites, and we plan on partnering with them next year to build a mobile app.

What is the team composition?

My main points of contact were the project manager and web designers.

How did you come to work with OTAKOYI?

I found them online and received a referral from a friend.

How much have you invested with them?

We’ve spent around €30,000 (approximately $34,100 USD).

What is the status of this engagement?

We started working together in February 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They created a great web design. When the site first launched, there weren’t any bugs, and it still works well. It’s brought me a lot of organic traffic.

How did OTAKOYI perform from a project management standpoint?

We mainly communicate through email, but we also use Skype to discuss tasks in real-time.

What did you find most impressive about them?

Web design is their biggest strength; that’s why I chose them.

Are there any areas they could improve?

They do good work and have been making incremental improvements.

Do you have any advice for potential customers?

They have a good reputation, are responsible, and do excellent project management. I’m satisfied with their work, so others should definitely consider hiring them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Web Developments for Software Development Firm

"[W]e’ve worked with them as one team with one objective."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

OTAKOYI provides augmented development and interface design services to a software company. They work primarily on e-commerce websites using WordPress, PHP, and Magento. 

The Reviewer
 
11-50 Employees
 
Dubai, UAE
Waleed Kharma
Managing Director, Foxtrapp
 
Verified
The Review
Feedback summary: 

The team at OTAKOYI integrates seamlessly with internal resources and has become a valuable partner in determining best practices. Their user experience design skills have helped define meaningful user journeys, allowing for custom experiences based on relevant stakeholders. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing director of Foxtrapp, which is a software development company based in Dubai.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

We’ve worked with them in an outsourcing capacity. We kicked off the development of different projects for which we needed additional resources.

SOLUTION

What was the scope of their involvement?

OTAKOYI has built e-commerce platforms for us including custom WordPress, PHP, and Magento sites.

We’ve had multiple projects with them—around 10—and they’ve demonstrated a good understanding of business requirements during briefs. OTAKOYI takes on the full development process from A to Z using best practices and industry standards.

All our products have had some kind of analytics embedded in them, from simple websites to e-commerce platforms. However, the most important thing before developing any technology is defining business requirements, and we do this knowing who the stakeholders will be in order to develop the right user journey. I can do a great job of development and coding, but if the user journey is bad, there will be a problem. That's where OTAKOYI comes in.

How did you come to work with OTAKOYI?

We found them through networking in Ukraine, where they’re from. OTAKOYI came highly recommended so we tried them out for one job, where they performed well. We continued working with them and the relationship has been getting better and better. More importantly, there is a chemistry between our people and theirs, which has played an important role.

How much have you invested with them?

I don’t want to provide numbers, but we have been working extensively with them.

What is the status of this engagement?

We started working with OTAKOYI at least a 1½ years ago—at the end of 2015. The collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The success is based on the key performance indicators we set for the actual technology, and there are multiple factors which play a role. Overall, the quality is great, from following the process of execution down to the end products and timing.

How did OTAKOYI perform from a project management standpoint?

We work on concrete project plans and have a two-way collaboration. Delays usually come from our side but we work hand in hand to make sure all projects are delivered on time.

We’ve worked together using multiple tools including Slack and platforms for documentation and for checking code. OTAKOYI has done a good job in terms of project management.

What did you find most impressive about them?

OTAKOYI has a very good design team for user interfaces, which stands out as being a bit above average.

They have demonstrated very good expertise in the projects we’ve worked together on, especially in defining the user journey, designing the user interface based on best practices, and doing the programming needed depending on the language we choose.

More importantly, we feel that we’ve worked with them as one team with one objective, deeply analyzing requirements and the best approach for bringing a solution to life.

Are there any areas they could improve?

There are always areas of improvement in our business, but as long as we follow the process based on industry standards and best practices—which OTAKOYI has been doing quite well—we’ll be on the path to something good. This needs to be maintained and OTAKOYI has hired the right talent for it.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Service is all about communication around the day-to-day management of tasks in terms of time and quality. OTAKOYI was prompt in this regard.
  • 5.0 NPS
    Willing to refer
    I have recommended them.

Web Design Projects for App Development Company

“[T]hings are running smoothly, efficiently, on time, and on budget.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

OTAKOYI provides PHP backend work for a variety of mobile-based projects as well as WordPress development projects, both small and large. 

The Reviewer
 
51-200 Employees
 
Uzhgorod, Ukraine
Alex Ostroverkh
CEO, PettersonApps
 
Verified
The Review
Feedback summary: 

OTAKOYI’s team is focused and able to handle a wide variety of different projects. Their project management system is well organized, and they have maintained excellent relations with the clients that were outsourced to them.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Petterson Apps started in April 2016 with a four person team. Currently, we have 80 members, mostly outsourced. The focus is 70% iOS and Android development, and 30% Unity and web development. We have 2 offices, with the headquarters in Uzhgorod, Ukraine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

From the start, we saw our company as a mobile-focused agency. We have various clients, and they will sometimes come to us needing web development. We don't want to say no to them, but we also don’t do much web development so we needed to find a partner who could meet our needs.

SOLUTION

What was the scope of their involvement?

They’ve worked on a variety of projects for us, including a website for a large port, as well as one for a Dubai jewelry client. They have also provided design services, as well as backend PHP development for an iOS project that we’re developing the frontend for. On certain occasions, we pass a full project on to OTAKOYI and do not get involved. Other times, we work directly with the client and subcontract the work out to OTAKOYI. These projects tend to be the smaller ones.

One example is a CRM integration project we’re currently working on. OTAKOYI's focus is WordPress, but they also have their own PHP-based engine called OYi.Engine. When I receive WordPress requests, I give them to OTAKOYI.

What is the team dynamic? 

We’ve used a team of at least 10 people, including developers and project managers.

How did you come to work with OTAKOYI?

I was looking for companies with a similar profile to ours: dynamic partners with a good reputation who had been in business for a while. I made a shortlist—looking within a specific location, Lviv, Ukraine—and then sat down with each candidate. 

I searched within my network and received recommendations for OTAKOYI. We had some meetings and decided to start working together.

How much have you invested with them?

The scope of our CRM project was $6,000 to $8,000, over a month. In total, we’ve subcontracted 4–5 projects to OTAKOYI, over the course of 2016. Most are a similar size, though some are as low as $2,000, and some are a little over $10,000. In total, we’ve spent up to $30,000 for their services.

What is the status of this engagement?

We started working with OTAKOYI in May or June 2016, at the outset of our company and we continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve referred a client who I’ve worked with for many years to OTAKOYI. They started working together, and, from what I understand, there are about 6 or 7 projects running at the same time. This speaks to their efficiency, since, if the work is not done well, the client wouldn’t have stuck with them.

How did OTAKOYI perform from a project management standpoint?

We usually keep Gantt charts for projects, in order to maintain visibility. The team is clearly specified, so we know who to approach with issues. I’ve actually taken some things I saw in OTAKOYI’s workflow and applied them to my business. 

They’re organized and don't overdo things. Their project management works well to ensure that things are running smoothly, efficiently, on time, and on budget.

What did you find most impressive about them?

When I was looking for a partner, what attracted me to OTAKOYI was that their site came on top of search results. They’ve put some work into that. In terms of communication, being pleasant to work with, and making me want to come back for more business, they have met my needs exactly.

Are there any areas they could improve?

Everyone has room to improve. I haven’t thought about this for OTAKOYI, but it’s a valid question. I would like to mention something, but nothing comes to mind.

5.0
Overall Score I am continuing to work with them after one year, and making plans around the team.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The cost has worked well for me, personally.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have done it all the time, often without commission.

Web Design for Local Escape Room Branch

"OTAKOYI has great design vision: they come up with beautiful and creative ideas for us."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2016 - Ongoing
Project summary: 

OTAKOYI designed and developed a custom website to meet the needs of a growing company, followed by 6 months of post-launch maintenance and support. 

The Reviewer
 
11-50 Employees
 
Israel
Artyom Popov
Founder, Escape Room
 
Verified
The Review
Feedback summary: 

OTAKOYI applied their design expertise and worked diligently at all times. They were receptive to feedback and implemented changes quickly, but can improve their QA process. The result is a streamlined, beautiful website that is admired by customers. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Escape Room Israel specializes in room-escape games. We have 20-25 employees.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with OTAKOYI?

Our website had been built internally using WIX, which is a limited platform. We are running around 15 quest rooms in Israel; whenever we added a new one to the website, we needed to spend two or three days on the process. After one year, we decided to create a better version that would meet our company's needs.

SOLUTION

Please describe the scope of their involvement in greater detail.

We had an initial three-week period during which we discussed the project's requirements and put together documentation. OTAKOYI created a proof of concept and gave us a couple of design options. After approving the concept we liked best, we started development. We finished in a few months and continued to work with OTAKOYI for six months after that.

How did you come to work with OTAKOYI?

We started looking for service providers in Russia and Ukraine, and found OTAKOYI. They had experience in building these types of websites for other escape-room companies. Since there was a framework in place, we found OTAKOYI to be the most cost-effective option.

Could you provide a sense of the size of this initiative in financial terms?

The cost of OTAKOYI's work was around $10,000.

What is the status of this engagement?

We started working with OTAKOYI in September or October 2016. We continue to develop new features on a monthly basis.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

According to the feedback we've gotten from partners and customers, we have one of the most beautiful and usable websites in the Israeli market.

How did OTAKOYI perform from a project management standpoint?

OTAKOYI handled all the work well. We were in charge of the project timing and oversaw the work. Whenever we didn't like something and needed some changes, they fixed it immediately.

What distinguishes OTAKOYI from other providers?

OTAKOYI has great design vision: they come up with beautiful and creative ideas for us. They brought a lot of innovation in the projects we've developed.

Is there anything OTAKOYI could have improved or done differently?

OTAKOYI needs to validate and check the work more carefully. We've had a lot of back and forth with their team before receiving a result that was on par with our requests. We typically provide high-level requests and need to have an active process in order to receive satisfactory results.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Castle Exploration Website

"OTAKOYI has always delivered what we requested, with high quality."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

OTAKOYI designed and deployed a web platform and content management system to meet a business’ changing needs. Mobile-responsive design and video integration were key features.

The Reviewer
 
1-10 Employees
Michal Nowakowski
Founder, Castles
 
Verified
The Review
Feedback summary: 

OTAKOYI’s platform has allowed the business to effectively display its content. By adapting to the clients’ needs, they provided excellent project management and high-quality deliverables.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Castles runs the Castles.today web page around the world. We have fewer than ten team members from Poland, Japan, Ukraine, Slovenia and Malta. We are a small team spread in different countries.

What is your position?

I am a co-founder and the CEO of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with OTAKOYI?

Our main business challenge was to find a cost-effective company which could deliver high-quality work, and which could sustain our project for a long time. We didn't want to have a one-shot deployment, but rather a long-time engagement. We needed to deploy the platform itself, from the content management system to the web portal.

SOLUTION

Please describe the scope of their involvement in greater detail.

OTAKOYI initially created the design of our page, which was followed by the deployment of our content management system, and the site itself. During the project execution, OTAKOYI delivered the changes requested by us. They were always responsible for the two parts of the project, design, and implementation. At the end of 2016, we also engaged OTAKOYI for the deployment of our mobile-responsive web page.

Our website is a tourist/history page which offers information about castles. The information is meant to be delivered in the user's local language. At this time, we offer content in Ukrainian, Russian, Slovenian, Japanese and English. The site offers pictures and descriptions of castles, virtual presentations, and drone videos.

Our CMS was developed and deployed by OTAKOYI. We were thinking of selecting an off-the-shelf product, but we decided that the design and future evolution of our page would require some custom adaptations. We decided to use their own CMS. OTAKOYI is customizing it for our needs.

OTAKOYI has also provided translation services, but more as a niche activity.

How did you come to work with OTAKOYI?

I was researching the Polish market, looking for a good organization. I came upon some advertisements for OTAKOYI through Google and tried to benchmark their solution and prices against those of the Polish market. At that moment in time, OTAKOYI's offer was very attractive, so I decided to work with them.

Could you provide a sense of the size of this initiative in financial terms?

The cost of OTAKOYI's work has been up to $20,000 so far.

What is the status of this engagement?

We started working with OTAKOYI around March 2014. 

We plan to continue working with OTAKOYI for the next months, in order to make small changes to the system, and gradually enhance the functionality and look-and-feel of the site and its CMS.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The success of our page depends on more than OTAKOYI's deployment. It's been successful because of the content we've created, even though OTAKOYI gave us the tools for publishing it.

How did OTAKOYI perform from a project management standpoint?

Over our two-year collaboration, the project management from OTAKOYI's side has changed. In the beginning, it was a bit messy, requiring me to take on some micromanagement, even within their team. At this moment, I'm quite satisfied with the situation. I have a dedicated project manager with a clear escalation path to OTAKOYI's CEO, in the case of any issues. The project manager has been hiding the complexity of the team from me, but we can have dedicated calls with their designer or with the software producers. We typically communicate via email and don't use any project management tools.

What distinguishes OTAKOYI from other providers?

We can trust that OTAKOYI's team will deliver the quality of service we want. They have good turnaround and can adjust to client needs, instead of sticking to their own approach. We have worked with OTAKOYI for a long time, and, even though the team doesn't work fast, they deliver good quality solutions for a mid and long-term evolution.

Is there anything OTAKOYI could have improved or done differently?

I would like to see OTAKOYI extend its services to areas beyond what they're currently offering. I'm looking for a partner who will be able to design web applications, which OTAKOYI doesn't currently offer.

5.0
Overall Score I am satisfied with our partnership, and am looking forward to working with OTAKOYI over the next months and years.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The overall process was good, but we had difficulties agreeing on project timing. After that, OTAKOYI stuck to the timing.
  • 5.0 Cost
    Value / within estimates
    Comparing the benchmark to other companies in the Polish market and beyond, OTAKOYI has very competitive prices.
  • 5.0 Quality
    Service & deliverables
    OTAKOYI has always delivered what we requested, with high quality.
  • 5.0 NPS
    Willing to refer
    I have done it a few times.
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Ukraine
ID
42197570
Date of Formation
Jun 6, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
9
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
August 28, 2019