Ukrainian web & mobile development company

OTAKOYI is a Ukrainian IT company. We focus on Web & Mobile Development, UI/UX.

We offer a full range of outsourcing services for clients from Europe, the Middle East, and the USA. We have had experience in implementing projects of different complexity and cost from business sites, web shops, and start-ups to business systems (CRM, ERP)

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2011
Show all +
Lviv, Ukraine
headquarters
  • Lviv
    Ukraine

Portfolio

StudyHall - language school

ROSHEN - confectionery corporation

Wishround: The European's #1 Friends Fundraising Platform

TrainMeDo - design for IOS app

Mushroom - concierge service for renting apartments in Ukraine

TrainMeDo - platform for remote training in real time

Lislis - Bureau of toys

Everlegal - law firm

Reviews

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CMS Web Dev for Ukrainian IVF Clinic

“They have a good reputation, are responsible, and do excellent project management.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2016 - Ongoing
Project summary: 

OTAKOYI built a website, integrating specific requested functionalities. They currently provide maintenance for the site, and plans are in the works for a mobile app project next year.

The Reviewer
 
11-50 Employees
 
Lviv, Ukraine
Mariya Osnovina
Brand Manager, Intersono IVF Clinic
 
Verified
The Review
Feedback summary: 

Their web design is fantastic, and the site didn’t have any bugs. They’re communicative and strive to meet expectations. The new site has brought in lots of new organic traffic and looks good.

BACKGROUND

Introduce your business and what you do there.

I’m the brand manager at Intersono IVF Clinic, a large fertility center that provides international fertility patients with treatment services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

We needed someone to develop our website.

SOLUTION

What was the scope of their involvement?

OTAKOYI developed our site, basing it on their own CMS. We discussed the technical functionalities the website needed to have, and then they did design, dev, and testing. One of the key tasks was for the site to show all the information about our activities to our international patients, letting them know of our products, advantages, and clinic descriptions. They also built the website for an international company that performs deliveries for the IVF market. They currently do maintenance and support for both sites, and we plan on partnering with them next year to build a mobile app.

What is the team composition?

My main points of contact were the project manager and web designers.

How did you come to work with OTAKOYI?

I found them online and received a referral from a friend.

How much have you invested with them?

We’ve spent around €30,000 (approximately $34,100 USD).

What is the status of this engagement?

We started working together in February 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They created a great web design. When the site first launched, there weren’t any bugs, and it still works well. It’s brought me a lot of organic traffic.

How did OTAKOYI perform from a project management standpoint?

We mainly communicate through email, but we also use Skype to discuss tasks in real-time.

What did you find most impressive about them?

Web design is their biggest strength; that’s why I chose them.

Are there any areas they could improve?

They do good work and have been making incremental improvements.

Do you have any advice for potential customers?

They have a good reputation, are responsible, and do excellent project management. I’m satisfied with their work, so others should definitely consider hiring them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Web Developments for Software Development Firm

"[W]e’ve worked with them as one team with one objective."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

OTAKOYI provides augmented development and interface design services to a software company. They work primarily on e-commerce websites using WordPress, PHP, and Magento. 

The Reviewer
 
11-50 Employees
 
Dubai, UAE
Waleed Kharma
Managing Director, Foxtrapp
 
Verified
The Review
Feedback summary: 

The team at OTAKOYI integrates seamlessly with internal resources and has become a valuable partner in determining best practices. Their user experience design skills have helped define meaningful user journeys, allowing for custom experiences based on relevant stakeholders. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing director of Foxtrapp, which is a software development company based in Dubai.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

We’ve worked with them in an outsourcing capacity. We kicked off the development of different projects for which we needed additional resources.

SOLUTION

What was the scope of their involvement?

OTAKOYI has built e-commerce platforms for us including custom WordPress, PHP, and Magento sites.

We’ve had multiple projects with them—around 10—and they’ve demonstrated a good understanding of business requirements during briefs. OTAKOYI takes on the full development process from A to Z using best practices and industry standards.

All our products have had some kind of analytics embedded in them, from simple websites to e-commerce platforms. However, the most important thing before developing any technology is defining business requirements, and we do this knowing who the stakeholders will be in order to develop the right user journey. I can do a great job of development and coding, but if the user journey is bad, there will be a problem. That's where OTAKOYI comes in.

How did you come to work with OTAKOYI?

We found them through networking in Ukraine, where they’re from. OTAKOYI came highly recommended so we tried them out for one job, where they performed well. We continued working with them and the relationship has been getting better and better. More importantly, there is a chemistry between our people and theirs, which has played an important role.

How much have you invested with them?

I don’t want to provide numbers, but we have been working extensively with them.

What is the status of this engagement?

We started working with OTAKOYI at least a 1½ years ago—at the end of 2015. The collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The success is based on the key performance indicators we set for the actual technology, and there are multiple factors which play a role. Overall, the quality is great, from following the process of execution down to the end products and timing.

How did OTAKOYI perform from a project management standpoint?

We work on concrete project plans and have a two-way collaboration. Delays usually come from our side but we work hand in hand to make sure all projects are delivered on time.

We’ve worked together using multiple tools including Slack and platforms for documentation and for checking code. OTAKOYI has done a good job in terms of project management.

What did you find most impressive about them?

OTAKOYI has a very good design team for user interfaces, which stands out as being a bit above average.

They have demonstrated very good expertise in the projects we’ve worked together on, especially in defining the user journey, designing the user interface based on best practices, and doing the programming needed depending on the language we choose.

More importantly, we feel that we’ve worked with them as one team with one objective, deeply analyzing requirements and the best approach for bringing a solution to life.

Are there any areas they could improve?

There are always areas of improvement in our business, but as long as we follow the process based on industry standards and best practices—which OTAKOYI has been doing quite well—we’ll be on the path to something good. This needs to be maintained and OTAKOYI has hired the right talent for it.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Service is all about communication around the day-to-day management of tasks in terms of time and quality. OTAKOYI was prompt in this regard.
  • 5.0 NPS
    Willing to refer
    I have recommended them.

Web Design Projects for App Development Company

“[T]hings are running smoothly, efficiently, on time, and on budget.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

OTAKOYI provides PHP backend work for a variety of mobile-based projects as well as WordPress development projects, both small and large. 

The Reviewer
 
51-200 Employees
 
Uzhgorod, Ukraine
Alex Ostroverkh
CEO, PettersonApps
 
Verified
The Review
Feedback summary: 

OTAKOYI’s team is focused and able to handle a wide variety of different projects. Their project management system is well organized, and they have maintained excellent relations with the clients that were outsourced to them.

BACKGROUND

Introduce your business and what you do there.

Petterson Apps started in April 2016 with a four person team. Currently, we have 80 members, mostly outsourced. The focus is 70% iOS and Android development, and 30% Unity and web development. We have 2 offices, with the headquarters in Uzhgorod, Ukraine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OTAKOYI?

From the start, we saw our company as a mobile-focused agency. We have various clients, and they will sometimes come to us needing web development. We don't want to say no to them, but we also don’t do much web development so we needed to find a partner who could meet our needs.

SOLUTION

What was the scope of their involvement?

They’ve worked on a variety of projects for us, including a website for a large port, as well as one for a Dubai jewelry client. They have also provided design services, as well as backend PHP development for an iOS project that we’re developing the frontend for. On certain occasions, we pass a full project on to OTAKOYI and do not get involved. Other times, we work directly with the client and subcontract the work out to OTAKOYI. These projects tend to be the smaller ones.

One example is a CRM integration project we’re currently working on. OTAKOYI's focus is WordPress, but they also have their own PHP-based engine called OYi.Engine. When I receive WordPress requests, I give them to OTAKOYI.

What is the team dynamic? 

We’ve used a team of at least 10 people, including developers and project managers.

How did you come to work with OTAKOYI?

I was looking for companies with a similar profile to ours: dynamic partners with a good reputation who had been in business for a while. I made a shortlist—looking within a specific location, Lviv, Ukraine—and then sat down with each candidate. 

I searched within my network and received recommendations for OTAKOYI. We had some meetings and decided to start working together.

How much have you invested with them?

The scope of our CRM project was $6,000 to $8,000, over a month. In total, we’ve subcontracted 4–5 projects to OTAKOYI, over the course of 2016. Most are a similar size, though some are as low as $2,000, and some are a little over $10,000. In total, we’ve spent up to $30,000 for their services.

What is the status of this engagement?

We started working with OTAKOYI in May or June 2016, at the outset of our company and we continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve referred a client who I’ve worked with for many years to OTAKOYI. They started working together, and, from what I understand, there are about 6 or 7 projects running at the same time. This speaks to their efficiency, since, if the work is not done well, the client wouldn’t have stuck with them.

How did OTAKOYI perform from a project management standpoint?

We usually keep Gantt charts for projects, in order to maintain visibility. The team is clearly specified, so we know who to approach with issues. I’ve actually taken some things I saw in OTAKOYI’s workflow and applied them to my business. 

They’re organized and don't overdo things. Their project management works well to ensure that things are running smoothly, efficiently, on time, and on budget.

What did you find most impressive about them?

When I was looking for a partner, what attracted me to OTAKOYI was that their site came on top of search results. They’ve put some work into that. In terms of communication, being pleasant to work with, and making me want to come back for more business, they have met my needs exactly.

Are there any areas they could improve?

Everyone has room to improve. I haven’t thought about this for OTAKOYI, but it’s a valid question. I would like to mention something, but nothing comes to mind.

5.0
Overall Score I am continuing to work with them after one year, and making plans around the team.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The cost has worked well for me, personally.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have done it all the time, often without commission.

Web Design for Local Escape Room Branch

"OTAKOYI has great design vision: they come up with beautiful and creative ideas for us."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2016 - Ongoing
Project summary: 

OTAKOYI designed and developed a custom website to meet the needs of a growing company, followed by 6 months of post-launch maintenance and support. 

The Reviewer
 
11-50 Employees
 
Israel
Artyom Popov
Founder, Escape Room
 
Verified
The Review
Feedback summary: 

OTAKOYI applied their design expertise and worked diligently at all times. They were receptive to feedback and implemented changes quickly, but can improve their QA process. The result is a streamlined, beautiful website that is admired by customers. 

BACKGROUND

Please describe your organization.

Escape Room Israel specializes in room-escape games. We have 20-25 employees.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with OTAKOYI?

Our website had been built internally using WIX, which is a limited platform. We are running around 15 quest rooms in Israel; whenever we added a new one to the website, we needed to spend two or three days on the process. After one year, we decided to create a better version that would meet our company's needs.

SOLUTION

Please describe the scope of their involvement in greater detail.

We had an initial three-week period during which we discussed the project's requirements and put together documentation. OTAKOYI created a proof of concept and gave us a couple of design options. After approving the concept we liked best, we started development. We finished in a few months and continued to work with OTAKOYI for six months after that.

How did you come to work with OTAKOYI?

We started looking for service providers in Russia and Ukraine, and found OTAKOYI. They had experience in building these types of websites for other escape-room companies. Since there was a framework in place, we found OTAKOYI to be the most cost-effective option.

Could you provide a sense of the size of this initiative in financial terms?

The cost of OTAKOYI's work was around $10,000.

What is the status of this engagement?

We started working with OTAKOYI in September or October 2016. We continue to develop new features on a monthly basis.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

According to the feedback we've gotten from partners and customers, we have one of the most beautiful and usable websites in the Israeli market.

How did OTAKOYI perform from a project management standpoint?

OTAKOYI handled all the work well. We were in charge of the project timing and oversaw the work. Whenever we didn't like something and needed some changes, they fixed it immediately.

What distinguishes OTAKOYI from other providers?

OTAKOYI has great design vision: they come up with beautiful and creative ideas for us. They brought a lot of innovation in the projects we've developed.

Is there anything OTAKOYI could have improved or done differently?

OTAKOYI needs to validate and check the work more carefully. We've had a lot of back and forth with their team before receiving a result that was on par with our requests. We typically provide high-level requests and need to have an active process in order to receive satisfactory results.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Castle Exploration Website

"OTAKOYI has always delivered what we requested, with high quality."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

OTAKOYI designed and deployed a web platform and content management system to meet a business’ changing needs. Mobile-responsive design and video integration were key features.

The Reviewer
 
1-10 Employees
Michal Nowakowski
Founder, Castles
 
Verified
The Review
Feedback summary: 

OTAKOYI’s platform has allowed the business to effectively display its content. By adapting to the clients’ needs, they provided excellent project management and high-quality deliverables.

BACKGROUND

Please describe your organization.

Castles runs the Castles.today web page around the world. We have fewer than ten team members from Poland, Japan, Ukraine, Slovenia and Malta. We are a small team spread in different countries.

What is your position?

I am a co-founder and the CEO of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with OTAKOYI?

Our main business challenge was to find a cost-effective company which could deliver high-quality work, and which could sustain our project for a long time. We didn't want to have a one-shot deployment, but rather a long-time engagement. We needed to deploy the platform itself, from the content management system to the web portal.

SOLUTION

Please describe the scope of their involvement in greater detail.

OTAKOYI initially created the design of our page, which was followed by the deployment of our content management system, and the site itself. During the project execution, OTAKOYI delivered the changes requested by us. They were always responsible for the two parts of the project, design, and implementation. At the end of 2016, we also engaged OTAKOYI for the deployment of our mobile-responsive web page.

Our website is a tourist/history page which offers information about castles. The information is meant to be delivered in the user's local language. At this time, we offer content in Ukrainian, Russian, Slovenian, Japanese and English. The site offers pictures and descriptions of castles, virtual presentations, and drone videos.

Our CMS was developed and deployed by OTAKOYI. We were thinking of selecting an off-the-shelf product, but we decided that the design and future evolution of our page would require some custom adaptations. We decided to use their own CMS. OTAKOYI is customizing it for our needs.

OTAKOYI has also provided translation services, but more as a niche activity.

How did you come to work with OTAKOYI?

I was researching the Polish market, looking for a good organization. I came upon some advertisements for OTAKOYI through Google and tried to benchmark their solution and prices against those of the Polish market. At that moment in time, OTAKOYI's offer was very attractive, so I decided to work with them.

Could you provide a sense of the size of this initiative in financial terms?

The cost of OTAKOYI's work has been up to $20,000 so far.

What is the status of this engagement?

We started working with OTAKOYI around March 2014. 

We plan to continue working with OTAKOYI for the next months, in order to make small changes to the system, and gradually enhance the functionality and look-and-feel of the site and its CMS.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The success of our page depends on more than OTAKOYI's deployment. It's been successful because of the content we've created, even though OTAKOYI gave us the tools for publishing it.

How did OTAKOYI perform from a project management standpoint?

Over our two-year collaboration, the project management from OTAKOYI's side has changed. In the beginning, it was a bit messy, requiring me to take on some micromanagement, even within their team. At this moment, I'm quite satisfied with the situation. I have a dedicated project manager with a clear escalation path to OTAKOYI's CEO, in the case of any issues. The project manager has been hiding the complexity of the team from me, but we can have dedicated calls with their designer or with the software producers. We typically communicate via email and don't use any project management tools.

What distinguishes OTAKOYI from other providers?

We can trust that OTAKOYI's team will deliver the quality of service we want. They have good turnaround and can adjust to client needs, instead of sticking to their own approach. We have worked with OTAKOYI for a long time, and, even though the team doesn't work fast, they deliver good quality solutions for a mid and long-term evolution.

Is there anything OTAKOYI could have improved or done differently?

I would like to see OTAKOYI extend its services to areas beyond what they're currently offering. I'm looking for a partner who will be able to design web applications, which OTAKOYI doesn't currently offer.

5.0
Overall Score I am satisfied with our partnership, and am looking forward to working with OTAKOYI over the next months and years.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The overall process was good, but we had difficulties agreeing on project timing. After that, OTAKOYI stuck to the timing.
  • 5.0 Cost
    Value / within estimates
    Comparing the benchmark to other companies in the Polish market and beyond, OTAKOYI has very competitive prices.
  • 5.0 Quality
    Service & deliverables
    OTAKOYI has always delivered what we requested, with high quality.
  • 5.0 NPS
    Willing to refer
    I have done it a few times.