What evidence can you share that demonstrates the impact of the engagement?
The quality of their work has been top-notch. The fact that they could’ve taken my first product to market when it wasn’t quite ready but ultimately didn’t speaks a lot to that. I’d already beta-tested the product, and with the consult and shifting the work over to TekRevol, I just wanted to launch. However, they let me know that it wasn’t ready, and they talked me into a secondary beta test. After seeing the feedback from them, I saw that they were right.
The easiest thing for them to do would’ve been to hit the button and launch, but they recognized that it wasn’t the best move for me. They stand behind the quality of their work. A lot of companies with less integrity would have just taken the money and launched it. They really give me direction on how to minimize our exposure and then also bring the best product to market.
How did TekRevol perform from a project management standpoint?
We communicate through whatever works best at the moment, whether that is a phone or video call, email, or text message. If we all need to get together and get updates, we jump on a Teams meeting.
At the beginning of a project, we sit down, and I lay out my goals and time frame. They’ve been really consistent about following through and achieving those goals and timeframes. They hit their goal the majority of the time, but if something unexpected comes up, they’ve been really good about communicating with me and being upfront.
What did you find most impressive about them?
The level of communication distinguishes TekRevol. No matter how I communicated with the first company I engaged, whether it was verbally or over video or email, we just couldn’t get on the same page, whereas TekRevol is right there with me. They understand my goals and what direction I want to go in, and they put together a plan that matches what I’m thinking.
Their ability to be on the same page as me has been amazing. When you’re trying to develop something like this, it’s just a raw, abstract idea. You can see the whole picture, but it’s challenging to communicate what’s in your mind to someone else. However, it’s been super easy with TekRevol.
Are there any areas they could improve?
We’re still early into the relationship, and I’ve been super happy with everything to date. With any company, there are always areas for growth, but nothing stands out.
Any advice for potential customers?
Don’t be afraid to give them some freedom to expand on your ideas. Sometimes, we’re so set on what we want to bring to market; however, based on their experience and fluency in the market, they’re going to have some ideas that you might not have thought of. They’re in it for your best interest, so be open-minded.