TekRevol

What evidence can you share that demonstrates the impact of the engagement?

Our app has an average of about four stars, and we’re quite content. When we launched at the end of March 2019, there was a hiccup or two but nothing major.

We have just under 12,000 downloads right now. People seem to be relatively happy with the app so far, which is the main thing I cared about. It's been great because we haven’t advertised much, and the downloads have all come from word-of-mouth.

How did TekRevol perform from a project management standpoint?

They put together a neat little package for me, listing out all the deliverables and what they were going to do. Then, they would give me a document to bring me up to speed on what they did and what the next milestone would be.

We mainly communicated through a project management tool. I could log in, create a timeline, and talk with them.

Anytime there was an issue, they were very quick to jump in, take control, and address the problem swiftly and professionally. This approach stopped any issues from becoming serious because they handled everything within a reasonable amount of time.

What did you find most impressive about them?

TekRevol handled all issues in a way that other firms would or could not. Rather than having to prove to them that there was an issue, they were always flexible anytime I highlighted a challenge. They would fix problems before they became issues in my customers' minds.

Are there any areas they could improve?

No, not really. Even though I’m a very demanding person and a difficult taskmaster, they worked well with me. You can never expect zero mistakes, hiccups, or issues—that’s completely unreasonable. The measure of a company is how they handle these things.

What evidence can you share that demonstrates the impact of the engagement?

TekRevol delivered a high-quality, well-designed website that's been very well received by our client. In addition to being more user-friendly than their previous site, the new design has helped the client attract more customers while offering addition features to visitors. 

How did TekRevol perform from a project management standpoint?

They performed very well. They were flexible and professional throughout the process, responding to our questions and requests extremely quickly. They put the customer first and made it feel as if we were a top priority. 

What did you find most impressive about them?

In addition to delivering a great product that's helped our client stand out in their industry, TekRevol's whole process is also very thoughtful. They offer a lot of value for the investment. 

Are there any areas they could improve?

No. I've had nothing but positive experiences with them. 

Do you have any advice for potential customers?

Be clear about project objectives, but also open to their input for ways to improve product outcomes. 

What evidence can you share that demonstrates the impact of the engagement?

My platform wouldn’t be where it is today without TekRevol. We’ve had nothing but positive feedback.

How did TekRevol perform from a project management standpoint?

TekRevol is reactive to issues we experience or changes that I want to make. They do everything they can to make our collaboration work. I trust them and give them a lot of artistic freedom, and they always keep me updated. We communicate frequently. They’re punctual and adhere to the set milestones.

What did you find most impressive about them?

I asked TekRevol to complete a year’s worth of work in just a few months, and they’ve delivered. They share helpful industry connections, and they don’t outsource any resources; they’re truly a powerhouse.

Are there any areas they could improve?

It’s hard for me to judge since I’m not very tech-savvy, but they’ve performed well. I haven’t run into many issues.

Any advice for potential customers?

I recommend working with TekRevol. They’re negotiable and satisfy the requirements.

What evidence can you share that demonstrates the impact of the engagement?

Our client is very happy with the app.

How did TekRevol perform from a project management standpoint?

Their delivery was quick, and they met every target. They were also good at following up with me to get the information that they needed. They reached out to me without being too intrusive our aggressive, even when they were short on time. Despite how nice and professional they were, they always managed to get crucial information from me.

What did you find most impressive about them?

The delivery timeline was excellent, and communication was seamless. They grasped the entire project quickly, and I had very little input after that initial discovery phase.

The follow up has been top-notch. They made the project lead available to me even after the project ended. Our client gave the app to one of their customers, and they made suggestions for improvements. I ran those comments by the project lead from TekRevol, and the team made adjustments by the following morning. This was all after we had completed the project, and I was very impressed.

I plan to use TekRevol for any other big projects that we can’t do in-house. I won’t look anywhere else.

Are there any areas they could improve?

The only issue I had was the time zone difference, but that’s not their fault.

Do you have any advice for potential customers?

Spend as long as you need to on the discovery call. We had 2–3 calls. Also, explain things very clearly with them at the beginning. If you do, you’ll save yourself a lot of headaches.