Top Customer Support Services in the United States
15 Leaders 15 Contenders
1,042 Companies
List of the Top United States Customer Support Companies
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Passionate about their work
Clients consistently highlight Helpware's passion for their work, noting their infectious enthusiasm and dedication to delivering high-quality service. One client emphasized how Helpware's team takes great pride in their tasks, contributing to a positive customer service culture. Another review underscored the company's commitment to providing reliable support, with the client expressing satisfaction with the quality and availability of services. Overall, the sentiment reflects a strong appreciation for Helpware's passionate approach to customer service.-
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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Customer Support for Analytics Company
5.0 Sep 27, 2018Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Exceptional performance
Hugo Inc. consistently receives exceptional feedback for their performance across multiple projects. Clients highlight their effective communication, timely execution, and adaptability as key strengths. One client noted, "Their proficiency in these areas elevated them from being just a service provider to a strategic partner." Another remarked on their remarkable customer support, stating Hugo's commitment significantly boosted satisfaction levels. Overall, clients express high satisfaction, emphasizing Hugo's role as a valuable and dependable partner in achieving project goals.-
Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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UndisclosedUndisclosed2 - 9Norman, OK
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingEasy VA Outsourcing is a small answering service launched in 2019. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
25% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Employer of Record (EOR) Services5% HR ConsultingFoneFluent, a midsize answering service company, is in Amman, Jordan and Wilmington, Delaware. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
800 North King Street
Wilmington, DE 1980110 - 15
(302) 600-1132
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$10,000+< $25 / hr10,000+New York, NY
Services provided
35% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +3 services10% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)5% IT Managed ServicesUbiquity is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services, and the firm is based in New York, New York and McAllen, Texas.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesHeadquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesCall center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Santa Rosa, CA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFounded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesBased in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Chelmsford, MA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesExecutel Communications is a small Chelmsford, Massachusetts-based answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +4 services10% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingSee all 60 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
Reviews mention Creative
Client feedback highlights CallZent's exceptional creativity in developing a mobile app that aligns with the brand's identity and customer needs. Their deep understanding of technology and user experience was particularly praised, with one client noting the app's intuitive design and reliability. The overall sentiment is overwhelmingly positive, emphasizing CallZent's attention to detail and commitment to client success, with no suggested areas for improvement.-
Mobile App Development for Food & Beverage Retailer
5.0 May 9, 2025What stood out most about CallZent was their deep understanding of both technology and user experience. They didn’t just build an app; they created a digital solution that truly aligned with our brand and customer needs. Their creativity, attention to detail, and genuine commitment to our success were truly impressive.
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Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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Undisclosed< $25 / hr50 - 249Denver, CO
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingZentrex Solutions LLc is a telephone answering service launched in 2024. Their team specializes in Call Center Services and Customer Service Outsourcing.
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$25,000+$25 - $49 / hr250 - 999Austin, TX
Services provided
10% Customer Service Outsourcing20% Custom Software Development20% Enterprise App Modernization +5 services10% AI Development10% Application Management & Support10% Application Testing10% DevOps Managed Services10% Generative AIIn Bengaluru, India and Austin, Texas, Soliton Technologies Pvt Ltd is a custom software development firm. Their services include Custom Software Development and Enterprise App Modernization.
Read moreSee All Locations (3)Austin, TX
4408 Spicewood Springs Road, #300 A, Austin, Texas, 78759
Austin, TX 7875921 - 30
1-888-5 (1-888-576-5486)
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UndisclosedUndisclosed10 - 49Tucson, AZ
Services provided
10% Customer Service Outsourcing40% Business Consulting40% Call Center Services +4 services5% Sales Outsourcing2% Corporate Training & Coaching2% Finance & Accounting Outsourcing (FAO)1% Back Office OutsourcingEstablished in 2018, MSI Management and Consulting Inc. Is a small Tucson, Arizona-based Business Consulting company. Their services include Business Consulting and Call Center Services.
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$5,000+Undisclosed1,000 - 9,999Tucson, AZ
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% Recruitment Process Outsourcing +5 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingSee all 2 projectsIntugo is a business process outsourcing company offering services like bookkeeping, call center management, insurance verification, and administrative support. They consistently receive positive feedback, with 100% of reviewers noting their professionalism, effective communication, and timely delivery. Clients highlight their impressive project management and cultural integration, with no suggested areas for improvement.
Reviews mention Timely
Intugo has consistently demonstrated a strong commitment to timeliness in its project management. Clients have reported that Intugo always delivers on time, with effective communication and quick responses to issues. For instance, one client noted that their missed call rate significantly decreased and insurance processes improved due to Intugo's timely management. Another client highlighted that team members consistently met deadlines and provided timely feedback, showcasing Intugo's reliability and dedication to client needs.-
Finance & Accounting Outsourcing (FAO) for Financial services
5.0 Nov 3, 2026Fernanda & Irisdea consistently met deadlines, communicated effectively, quickly addressed any issues and provided timely feedback.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Intugo has received positive feedback in recent reviews, highlighting their effective management of back-office tasks and recruitment services. A client noted a significant reduction in missed calls from 24% to nearly 1% due to Intugo's call center management. Another client praised their professionalism and timely communication, successfully hiring a qualified bookkeeper. Overall, clients express high satisfaction with Intugo's services, reporting impressive results and no areas for improvement.Was this helpful?
Industry Experience
Intugo has demonstrated expertise in the medical and financial services industries, providing significant support in back-office operations and bookkeeping. In the medical field, they have improved patient communication and administrative efficiency, notably reducing missed calls and streamlining insurance processes. In financial services, clients praised their professionalism in hiring qualified bookkeeping staff. Overall, feedback highlights Intugo's effective project management, timely delivery, and strong cultural integration, making them a suitable partner for businesses in these sectors.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intugo has received positive feedback regarding its cost-effectiveness and overall value for money. Clients have noted that Intugo offers good value for the cost and provides high-quality services, such as reducing missed calls and improving insurance processes significantly. One client specifically highlighted their decision to choose Intugo based on its culture fit and alignment of values, emphasizing the perceived value in the services provided. Overall, clients are satisfied with the investment made in Intugo's services.Was this helpful?
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$1,000+< $25 / hr2 - 9San Jose, CA
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingSmall call center company San Jose Answering Service, is based in San Jose, California. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Lake Charles, LA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesEstablished in 1993, Southwest Call Center is a telephone answering service. The small team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Hamilton Township, NJ
Services provided
20% Customer Service Outsourcing30% Recruiting30% Staffing +1 service20% Back Office OutsourcingATRIA Consulting, LLC is a Staffing company. They are based in Hamilton Township, New Jersey. Their team provides Staffing and Recruiting.
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UndisclosedUndisclosed2 - 9Oxford, MA
Services provided
20% Customer Service Outsourcing30% Email Marketing30% Event Marketing +1 service20% Call Center ServicesLaunched in 2014, Arkadia Media is an Email Marketing company. The agency provides Email Marketing and Event Marketing, and is small.
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UndisclosedUndisclosed2 - 9Portland, ME
Services provided
20% Customer Service Outsourcing20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingKeep It Simple Marketing is a social media marketing agency. They are headquartered in Portland, Maine, and their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Denver, CO
Services provided
20% Customer Service Outsourcing60% Call Center Services20% IT Managed ServicesSee all 2 projectsSureCall Experts offers Customer Support Outsourcing, specializing in call center and customer service solutions. The reviews highlight their exceptional customer care outsourcing capabilities, emphasizing their skilled team, attention to detail, and reliable 24/7 support. Clients commend their effective project management and timely delivery, making them a top choice for BPO services.
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +3 services10% API Development10% Mobile App Development10% Web DesignSee all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
More responsive than most other service providers
Get in TouchCrystalised Outsprint is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Dallas, TX
17678 Preston Road
Dallas, TX 752522 - 5
+1 (469) 927-1457
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UndisclosedUndisclosedFreelancerDallas, TX
Services provided
28% Customer Service Outsourcing50% HR Outsourcing22% Back Office OutsourcingOutsourceBiz LLC is a small HR Outsourcing company. They offer HR Outsourcing and Customer Service Outsourcing and were launched in 2002.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +2 services10% Call Center Services10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$1,000+< $25 / hr250 - 999Rockville, MD
Services provided
10% Customer Service Outsourcing20% ERP Consulting and SI10% API Development +6 services10% Custom Software Development10% Cybersecurity10% E-Commerce Development10% Enterprise App Modernization10% IT Managed Services10% Robotics Process AutomationUnicres Solutions is a midsize ERP consulting and SI company. They offer ERP consulting and SI and API Development and were founded in 2008.
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Undisclosed< $25 / hr50 - 249Atlanta, GA
Services provided
80% Customer Service Outsourcing20% Back Office OutsourcingSee all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
25% Customer Service Outsourcing40% Call Center Services25% Back Office Outsourcing +1 service10% Sales OutsourcingBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
15% Customer Service Outsourcing85% Call Center ServicesSouth Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Lake Park, FL
Services provided
15% Customer Service Outsourcing85% Call Center ServicesAnswer all is a call center. They were established in 1984, and their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Somerville, MA
Services provided
15% Customer Service Outsourcing85% Call Center ServicesOD Answering Services, a small call center company, is located in Somerville, Massachusetts. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Wilmington, MA
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingBest Message Center is a small call center service in Wilmington, Massachusetts. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
15% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +2 services15% Back Office Outsourcing10% TranslationProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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$5,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
14% Customer Service Outsourcing22% Call Center Services20% Digital Strategy +3 services20% Web Design12% Back Office Outsourcing12% Sales OutsourcingTessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
Read moreSee All Locations (3)Philadelphia, PA
Wissahickon Ave
Philadelphia, PA 1914410 - 15
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +3 services20% CRM Consulting and SI15% Sales Outsourcing10% BI & Big Data Consulting & SIIn Sao Paulo, Brazil and Orlando, Florida, Insight Sales is a CRM consulting and SI company. Launched in 2018, the team focuses on CRM consulting and SI and Business Consulting.
Read moreSee All Locations (2)Orlando, FL
7345 W Sand Lake Rd Ste 210
Orlando, FL 328191
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$1,000+< $25 / hr50 - 249Farmington, MO
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing25% Other Digital Marketing +1 service25% Social Media MarketingBack Office Outsourcing company Ad Snipper is headquartered in Farmington, Missouri and Karachi, Pakistan. They focus on Back Office Outsourcing and Social Media Marketing.
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$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +7 services10% Conversion Optimization10% E-Commerce Development10% Ecommerce Marketing10% Email Marketing10% Search Engine Optimization10% UX/UI Design10% Web DevelopmentLaunched in 2004, CommerceV3 is an Email Marketing company. Their team specializes in Email Marketing and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
10% Customer Service Outsourcing20% Accounting15% Back Office Outsourcing +5 services15% Call Center Services10% Content Moderation Services10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$1,000+< $25 / hr50 - 249Cheyenne, WY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Executive Search20% RecruitingLocated in Cheyenne, Wyoming and Amman, Jordan, Madama Group is an answering service company. Launched in 2020, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Claymont, DE
Services provided
20% Customer Service Outsourcing30% Generative AI20% AI Agents +2 services20% Accounting10% BrandingZeeyes AI, Inc,. Is a Generative AI company. Their small team is in Tirunelveli, India and Claymont, Delaware and specializes in Generative AI and Accounting. The company was established in 2024.
Read moreSee All Locations (2)Claymont, DE
2093 Philadelphia Pike #9877
Claymont, DE 197031
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
25% Customer Service Outsourcing15% Back Office Outsourcing15% Content Marketing +3 services15% Recruiting15% Sales Outsourcing15% StaffingCSV Now, a Customer Service Outsourcing company, was established in 2020. They focuses on Customer Service Outsourcing and Content Marketing.
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$1,000+Undisclosed10 - 49Atlanta, GA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Executive Search20% StaffingEstablished in 2023, ESP Solutions LLC is a small Atlanta, Georgia-based call center company. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49St. Petersburg, FL
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing15% Sales Outsourcing +9 services5% AI Agents5% AI Development5% Application Management & Support5% Digital Asset Management5% Document Digitization & Management5% Email Marketing5% Marketing Strategy5% Other Marketing5% Recruitment Process OutsourcingFounded in 2026, PodFleet is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
12% Customer Service Outsourcing68% Call Center Services10% Back Office Outsourcing +1 service10% TranslationTCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Westminster, CO
Services provided
10% Customer Service Outsourcing60% Call Center Services30% Sales OutsourcingAnswer-All is an answering service. Located in Westminster, Colorado, the firm was founded in 1964. Their team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Hilliard, OH
Services provided
10% Customer Service Outsourcing20% AI Consulting20% AI Development +4 services20% Call Center Services10% BI & Big Data Consulting & SI10% Business Consulting10% CRM Consulting and SIContactUS Communications is an artificial intelligence company. Their midsize team is based in Hilliard, Ohio. Their services include Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosedFreelancerChicago, IL
Services provided
20% Customer Service Outsourcing60% Corporate Training & Coaching20% Business ConsultingMichelle Silverthorn | Diversity Speaker is a Corporate Training & Coaching company. Based in Chicago, Illinois, the team offers Corporate Training & Coaching and Business Consulting.
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UndisclosedUndisclosed50 - 249Folsom, CA
Services provided
10% Customer Service Outsourcing30% IT Strategy Consulting20% Custom Software Development +3 services20% IT Managed Services10% Business Consulting10% Corporate Training & CoachingFounded in 2001, Introlligent is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
10% Customer Service Outsourcing10% AI Development10% Branding +8 services10% IT Managed Services10% IT Strategy Consulting10% Immigration Law10% Mobile App Development10% Web Design10% Web Development5% CRM Consulting and SI5% ERP Consulting and SIBranding firm ESMSYS was launched in 2003. The agency focuses on Branding and Web Design.
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$5,000+< $25 / hr10 - 49Sheridan, WY
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing25% Data Annotation Services +1 service10% Document Digitization & ManagementDigitrench LLC is a Back Office Outsourcing company. The Dhaka, Bangladesh-based firm provides Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Sheridan, WY
75 East 3rd Street
Sheridan, WY 828011
+1 307 533 3674
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
11% Customer Service Outsourcing12% Print Design11% AR/VR Development +6 services11% Customs brokerage11% Direct Marketing11% Document Digitization & Management11% Graphic Design11% Mobile App Development11% Warehousing & DistributionPCG Media Group is a print design company. Their team is in Dublin, Ireland and Stevenage, England. The firm specializes in Print Design and Direct Marketing.
Read moreSee All Locations (3)Los Angeles, CA
Suit 410, 626 Wilshire Blvd.
Los Angeles, CA 900172 - 5
213 205 2444
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed.
Reviews mention Openness
The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution.-
Email, Call and Chat BPO Support for Home Goods Company
4.5 May 27, 2022We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other.
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Industry Experience
Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions.
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Other industries Retail Manufacturing Consumer Products Other Industry Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.Was this helpful?
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
10% Customer Service Outsourcing20% Branding20% Pay Per Click +5 services10% Advertising10% Direct Marketing10% Market Research10% Media Planning & Buying10% Social Media MarketingDirect Action Media is a branding company. Headquartered in New York, New York, their team provides Branding and Pay Per Click.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
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