Top Customer Support Services in the United States
15 Leaders 15 Contenders
1,042 Companies
List of the Top United States Customer Support Companies
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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UndisclosedUndisclosed10 - 49Methuen, MA
Services provided
40% Customer Service Outsourcing60% Call Center ServicesVIP Connections - ProCall Answering is a call center. They are based in Methuen, Massachusetts and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Sales OutsourcingAlpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
12% Customer Service Outsourcing50% Business Consulting20% Accounting +1 service18% Call Center ServicesBusiness Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
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UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +3 services10% Business Consulting10% Corporate Training & Coaching10% Sales OutsourcingEmployee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Greensboro, NC
Services provided
10% Customer Service Outsourcing20% Direct Marketing20% Email Marketing +4 services20% Fulfillment10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingRSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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UndisclosedUndisclosed50 - 249Gaithersburg, MD
Services provided
10% Customer Service Outsourcing15% Graphic Design15% UX/UI Design +6 services10% Corporate Training & Coaching10% Event Management10% IT Managed Services10% Market Research10% Public Relations10% Web DevelopmentTHE SCIENTIFIC CONSULTING GROUP, INC is an user experience agency established in 1991. The team offers UX/UI Design and Graphic Design and is in Gaithersburg, Maryland.
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UndisclosedUndisclosed50 - 249Miramar, FL
Services provided
10% Customer Service Outsourcing40% ECM Consulting and SI20% Cloud Consulting & SI +2 services20% IT Strategy Consulting10% Document Digitization & ManagementEstablished in 1964, DRS Imaging Services LLC. Is an ECM consulting and SI company. The team offers ECM consulting and SI and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Corporate Training & Coaching +4 services20% Market Research10% AI Development10% Business Consulting10% Sales OutsourcingFRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
10% Customer Service Outsourcing40% Custom Software Development20% IT Managed Services +3 services10% API Development10% Corporate Training & Coaching10% E-Commerce DevelopmentDDC-I is a software development firm. Founded in 1980, the company is in Phoenix, Arizona. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed50 - 249St. Louis, MO
Services provided
10% Customer Service Outsourcing10% AI Development10% Back Office Outsourcing +7 services10% Cloud Consulting & SI10% Content Marketing10% Custom Software Development10% HR Consulting10% IT Managed Services10% Robotics Process Automation10% Unified Communications Consulting & SIKnowledgeLake is a Content Marketing company. Established in 1999, their team offers Content Marketing and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
10% Customer Service Outsourcing20% Digital Engineering15% Cloud Consulting & SI +5 services15% Conversion Optimization10% AI Development10% Business Consulting10% Market Research10% Sales OutsourcingOneStudyTeam is a Digital Engineering company. The Boston, Massachusetts-based team offers Digital Engineering and Conversion Optimization.
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UndisclosedUndisclosed50 - 249Millington, TN
Services provided
10% Customer Service Outsourcing20% IT Managed Services10% Application Management & Support +6 services10% Back Office Outsourcing10% Building Security Services10% Cybersecurity10% IT Staff Augmentation10% IT Strategy Consulting10% Unified Communications Consulting & SISparco is an IT strategy consulting company. Founded in 1992, the agency is headquartered in Millington, Tennessee. Their team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
10% Customer Service Outsourcing30% Transcription30% Translation +2 services20% Search Engine Optimization10% Sales OutsourcingSpeechpad, a midsize Transcription company, is headquartered in San Francisco, California and Hollywood, Florida. The team specializes in Transcription and Translation.
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +5 services10% Application Management & Support10% Document Digitization & Management10% Sales Outsourcing5% Business Continuity Management5% TranscriptionFounded in 2020, 1stReach Technologies is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Austin, TX
Services provided
20% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Accounting +1 service5% Tax LawFinance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
Read moreSee All Locations (4)Austin, TX
18A & 5900 Balcones Drive, Suite 100
Austin, TX 787316 - 9
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
33% Customer Service Outsourcing27% Call Center Services25% Back Office Outsourcing +1 service15% Sales OutsourcingLaunched in 2009, Integrity Net Call Center is a midsize Houston, Texas-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$250,000+$300+ / hr2 - 9Boston, MA
Services provided
10% Customer Service Outsourcing50% Business Consulting15% Compliance Consulting +3 services10% Business Continuity Management10% Sales Outsourcing5% Environmental ConsultingNANOTOX LIFE SCIENCE is a Business Consulting company. Based in Boston, Massachusetts, the company specializes in Business Consulting and Compliance Consulting.
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$1,000+< $25 / hr10 - 49Sanger, CA
Services provided
10% Customer Service Outsourcing65% Back Office Outsourcing15% Call Center Services +1 service10% Sales OutsourcingDigi Media InfoTech is a Back Office Outsourcing company. They provide Back Office Outsourcing and Call Center Services and are in Bengaluru, India and Udaipur, India.
Read moreSee All Locations (3)Sanger, CA
#718 N St
Sanger, CA 936571.408.444.9876
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UndisclosedUndisclosedFreelancerJasper, GA
Services provided
20% Customer Service Outsourcing20% AI Consulting20% AI Development +2 services20% Business Consulting20% Social Media MarketingBizBot Ninja is a social media marketing agency. The small Jasper, Georgia-based team focuses on Social Media Marketing and Artificial Intelligence. The company was founded in 2024.
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Undisclosed$100 - $149 / hrFreelancerCharlottesville, VA
Services provided
20% Customer Service Outsourcing50% AI Consulting30% Business ConsultingAI Consulting company Hours Back AI was established in 2026. Based in Charlottesville, Virginia, the team offers AI Consulting and Business Consulting.
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$1,000+< $25 / hr10 - 49Dover, DE
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Back Office OutsourcingIn Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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$5,000+< $25 / hr10 - 49Morrisville, NC
Services provided
40% Customer Service Outsourcing35% Back Office Outsourcing20% Call Center Services +1 service5% Sales OutsourcingSee all 1 projectsRelayTask is a Philippines-based Business Process Outsourcing (BPO) and managed offshore staffing company helping international businesses build, operate, and scale customer support and back-office
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$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing35% Call Center ServicesSee all 4 projectsEXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
Reviews mention Exceeds expectations
EXL Service has consistently exceeded client expectations, particularly noted for their strong customer care and ability to deliver quick, accurate results. One client highlighted significant savings of approximately $5,000 monthly, while another praised their thoroughness and ease of communication. Clients have expressed satisfaction with the positive impact on their operations, noting that EXL effectively streamlines processes and enhances overall efficiency, making them a valuable partner for back office services.-
Payment Processing for Education Organization
4.5 Aug 12, 2017Customer care and exceeding our expectations.
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Payment Processing for Hospitality Firm
3.0 Aug 12, 2017They are very thorough. They have exceeded our expectations.
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Industry Experience
EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
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Real estate Education Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.Was this helpful?
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$10,000+< $25 / hr10 - 49Sachse, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +2 services15% Custom Software Development10% Web DevelopmentTop Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
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$10,000+Undisclosed1,000 - 9,999Boise, ID
Services provided
40% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +1 service10% Sales OutsourcingWorld Connection is a Boise, Idaho-based Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Danvers, MA
Services provided
20% Customer Service Outsourcing30% Corporate Training & Coaching30% Cybersecurity +1 service20% Call Center ServicesSumaria Systems, Inc. Is a Corporate Training & Coaching company. Established in 1982, the firm focuses on Corporate Training & Coaching and Cybersecurity.
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$100,000+< $25 / hr1,000 - 9,999Louisville, KY
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Louisville, KY
1661 Lyndon Farm Court
Louisville, KY 40223101 - 150
+1 502-499-0855
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$1,000+UndisclosedFreelancerLexington Park, MD
Services provided
15% Customer Service Outsourcing30% AI Agents25% CRM Consulting and SI +3 services10% AI Consulting10% Call Center Services10% Generative AISOMD Operations, LLC is a small AI Agents company. Established in 2026, the team specializes in AI Agents and CRM consulting and SI.
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$50,000+< $25 / hr2 - 9Dallas, TX
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Call Center Services +2 services5% Graphic Design5% Web DesignFounded in 2022, Avitas RCM is a small Dallas, Texas-based Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed2 - 9Cheyenne, WY
Services provided
10% Customer Service Outsourcing20% AI Agents20% AI Development +3 services20% Conversion Optimization15% Business Consulting15% Other Digital MarketingTrustNova AI, an AI Agents company, was founded in 2025. The team specializes in AI Agents and Conversion Optimization.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
35% Customer Service Outsourcing65% Call Center ServicesTAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
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$100,000+Undisclosed1,000 - 9,999Tulsa, OK
Services provided
25% Customer Service Outsourcing50% Call Center Services20% Sales Outsourcing +1 service5% Back Office OutsourcingAvantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
16% Customer Service Outsourcing20% Business Consulting16% Back Office Outsourcing +3 services16% Finance & Accounting Outsourcing (FAO)16% Fractional CFO Services16% Sales OutsourcingSee all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are
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Undisclosed< $25 / hr50 - 249Katy, TX
Services provided
10% Customer Service Outsourcing25% HR Outsourcing20% Staffing +4 services15% Digital Asset Management15% Recruiting10% Sales Outsourcing5% Product MarketingArace Services is a HR Outsourcing company. They were founded in 2017, and their services include HR Outsourcing and Staffing.
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$1,000+< $25 / hr10 - 49Muskegon, MI
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesLongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
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$5,000+$100 - $149 / hr10 - 49Denver, CO
Services provided
10% Customer Service Outsourcing40% IT Managed Services20% Cloud Consulting & SI +2 services15% Cybersecurity15% IT Strategy ConsultingChess is an IT managed services company. Their small team is headquartered in Denver, Colorado. Their services include IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Nesconset, NY
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing30% Marketing Strategy +2 services15% Call Center Services15% Sales OutsourcingRAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Hoffman Estates, IL
Services provided
10% Customer Service Outsourcing30% Recruiting30% Staffing +2 services20% Accounting10% Call Center ServicesBridge Personnel Services is a Staffing company. The team is based in Hoffman Estates, Illinois, and their services include Staffing and Recruiting.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
10% Customer Service Outsourcing20% Advertising20% Mobile App Development +3 services20% Search Engine Optimization18% Call Center Services12% Sales OutsourcingWeb Leads Inc is a small Advertising company. They specialize in Advertising and Mobile App Development and were established in 2010.
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UndisclosedUndisclosed10 - 49El Paso, TX
Services provided
10% Customer Service Outsourcing30% Application Management & Support30% Custom Software Development +2 services20% Back Office Outsourcing10% Web DesignEstablished in 2000, DataXport.Net is a small software development firm. Their team offers Custom Software Development and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49McLean, VA
Services provided
10% Customer Service Outsourcing30% Business Consulting30% Cybersecurity +2 services20% IT Managed Services10% Back Office OutsourcingVIATEQ Corporation is a Cybersecurity company. Their small team of employees is headquartered in McLean, Virginia. Their team specializes in Cybersecurity and Business Consulting.
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UndisclosedUndisclosed10 - 49Cincinnati, OH
Services provided
10% Customer Service Outsourcing25% Business Consulting25% CRM Consulting and SI +3 services15% Call Center Services15% Sales Outsourcing10% Back Office OutsourcingRevenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
10% Customer Service Outsourcing20% Business Consulting20% Digital Strategy +6 services10% Back Office Outsourcing10% Call Center Services10% Corporate Training & Coaching10% HR Consulting5% Email Marketing5% SMS MarketingLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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UndisclosedUndisclosed10 - 49Hazlet, NJ
Services provided
10% Customer Service Outsourcing40% Corporate Training & Coaching20% Business Consulting +2 services20% Content Writing Services10% Sales OutsourcingManageAssist, Inc. Is a Corporate Training & Coaching company launched in 2000. The team focuses on Corporate Training & Coaching and Business Consulting and is based in Hazlet, New Jersey.
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UndisclosedUndisclosed10 - 49St. Louis Park, MN
Services provided
10% Customer Service Outsourcing20% Application Testing20% BI & Big Data Consulting & SI +3 services20% Custom Software Development20% IT Staff Augmentation10% Corporate Training & CoachingThe Sartell Group is a small big data analytics company launched in 2005. Their services include BI & big data consulting & SI and IT staff augmentation.
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$1,000+$25 - $49 / hr10 - 49Springfield, OR
Services provided
10% Customer Service Outsourcing35% Other Marketing20% Business Consulting +4 services15% Sales Outsourcing10% Business Continuity Management5% Branding5% Environmental ConsultingJco Heating A/C Electrical LLC, an Other Marketing company, was founded in 2015. The team focuses on Other Marketing and Business Consulting and is based in Springfield, Oregon.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +3 services15% Custom Software Development10% Call Center Services10% Sales OutsourcingSee all 4 projectsAbacus Cambridge Partners is a technology solutions company specializing in API management and implementation, particularly with Google's Apigee tool, as well as other services like customer identity management and business process outsourcing. Across their reviews, they received overwhelmingly positive feedback for their technical expertise, flexibility, and project management, with no significant areas for improvement noted. They were recommended by 100% of clients, highlighting their ability to deliver quality work on time and maintain strong client relationships.
Reviews mention Unique expertise
Clients consistently highlight Abacus Cambridge Partners' unique expertise in API management and integration. A senior manager at Safaricom noted their engineers' exceptional competence, stating, "There’s no technical challenge that we gave them that they weren’t able to resolve." Similarly, a technical architect from Majid Al Futtaim emphasized their mature team and reliable partnership with Google, describing them as "our first choice of reliable Google partners." Overall, sentiment regarding their expertise is overwhelmingly positive.-
API Migration for Telecommunications Firm
5.0 Apr 1, 2021Their engineers are very competent. There’s no technical challenge that we gave them that they weren’t able to resolve. They’re very skilled. They’re skilled in API management and other technology verticals like robotic process automation. They’re a one-stop-shop for everything you need.
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Apigee API & CIM Management for Holding Company
5.0 Mar 31, 2021They’re a mature team, working actively with Google. Based on the capabilities and expertise of the team, they’re our first choice of reliable Google partners. Their quality of work is on point.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.Was this helpful?
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See All Locations (4)New York, NY
405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 101742 - 5
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$10,000+Undisclosed50 - 249San Jose, CA
Services provided
12% Customer Service Outsourcing48% Call Center Services20% CRM Consulting and SI +1 service20% Unified Communications Consulting & SIOzonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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$1,000+< $25 / hr250 - 999Phoenix, AZ
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
Read moreSee All Locations (5)Phoenix, AZ
260 – 455 N 3rd Street RD STREET,
Phoenix, AZ 8500431 - 40
1.800.900.4238
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List of the Top 15 United States Customer Support Companies
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$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
32.6/40.019.2/20 Reviews7.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
33.6/40.019.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
31/40.020/20 Reviews4.6/10 Clients & Experience6.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.3/40.018.6/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
30.1/40.016.6/20 Reviews9.4/10 Clients & Experience4.1/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
29.8/40.013.6/20 Reviews9.4/10 Clients & Experience6.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.2/40.016/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
29.6/40.016.6/20 Reviews10/10 Clients & Experience3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30/40.016/20 Reviews9.6/10 Clients & Experience4.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.1/40.016/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.9/40.017.2/20 Reviews9.2/10 Clients & Experience6.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
28.6/40.016.2/20 Reviews8.4/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
28.2/40.014/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
30.3/40.017.4/20 Reviews8.2/10 Clients & Experience4.7/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
27.6/40.020/20 Reviews3.3/10 Clients & Experience4.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.6/40.015.6/20 Reviews8.5/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
26.8/40.014.6/20 Reviews6.9/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.017.4/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
29.6/40.017/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
26.3/40.017.2/20 Reviews3.9/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
25.9/40.013.6/20 Reviews8.1/10 Clients & Experience4.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
26.1/40.017.8/20 Reviews4.2/10 Clients & Experience4.1/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
26/40.015.6/20 Reviews6.7/10 Clients & Experience3.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Ability to deliver
24.6/40.015.8/20 Reviews4.6/10 Clients & Experience4.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
27.3/40.016.2/20 Reviews6.4/10 Clients & Experience4.7/10 Market PresenceService focus
19% Customer Service Outsourcing81% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
24.4/40.015/20 Reviews5.2/10 Clients & Experience4.2/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr10 - 49Oakland Park, FL
Ability to deliver
26.4/40.016.6/20 Reviews6.8/10 Clients & Experience3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
29.5/40.015.6/20 Reviews9.7/10 Clients & Experience4.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other
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