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Top Email Support Services in the Philippines

Ratings Updated: April 3, 2026

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Connext

5.0 7 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1

20% IT Staff Augmentation

Focus Areas

25% Email Support Services

60% Phone Support Services

10% Order Processing & Taking +1

5% Chat Support Services

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.

Recruitment Services for Expense Management Software Company

5.0 Jul 25, 2022

Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

10% Call Center Services

10% HR Consulting

10% Sales Outsourcing

Focus Areas

25% Email Support Services

34% Chat Support Services

33% Phone Support Services +1

8% Order Processing & Taking

Remote CoWorker provides Customer Support Outsourcing services, specializing in virtual assistant and administrative support roles. They receive overwhelmingly positive feedback from clients, with reviews highlighting their exceptional responsiveness, professionalism, and alignment with client values. Approximately 90% of reviewers commend their project management skills and ability to meet deadlines consistently. Remote CoWorker is praised for its competitive pricing and effective onboarding process.

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15 of 15 reviews are 5 stars

3 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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18 of 24 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Transportation Company
5.0 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their Read more
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United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

20% Email Support Services

30% Order Processing & Taking

30% Phone Support Services +1

20% Chat Support Services

Unity Communications is a specialized provider of Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) services, offering tailored solutions to enhance customer support and operational efficiencies. Overall, client feedback is overwhelmingly positive, with approximately 90% highlighting their responsiveness, professionalism, and effective project management. Areas for improvement include refining recruitment processes and evaluation methods, ensuring consistent service quality.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.
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4 of 4 Email Support Services reviews are 5 stars

Less than $10,000 avg. project cost

Email Support Services Experience

Unity Communications has received predominantly positive feedback regarding their Email Support Services, with approximately 85% of reviewers expressing satisfaction. Clients commend the team's professionalism, responsiveness, and ability to improve key performance indicators such as average handle time and first contact resolution. Notable strengths include a thorough hiring process and a strong culture fit. However, some clients noted areas for improvement such as smoother transitions during team changes and the accuracy of quality evaluation reports.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Taguig, Philippines

Fort Legend Tower
Taguig, Philippines 1634
201 - 250

480-550-8700

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

10% Email Support Services

50% Phone Support Services

20% Chat Support Services +1

20% Order Processing & Taking

Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

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Reviews mention Proactive
Clients consistently praised Big Outsource for their proactive approach in managing projects. For instance, one client noted that their virtual assistant was 'excellent at flagging issues proactively and never waited to be told twice.' Another client highlighted the team's ability to 'provide proactive solutions to any challenges that arose.' Overall, the sentiment around proactivity is overwhelmingly positive, with clients appreciating the timely communication and the initiative taken to ensure smooth operations.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team. We experience open lines of communication, which has allowed us to address any concerns or provide feedback promptly.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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16 of 16 Customer Service Outsourcing reviews are 5 stars

9 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Visualization Studio
5.0 — Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old Read more
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

20% Email Support Services

45% Phone Support Services

20% Chat Support Services +1

15% Order Processing & Taking

Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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2 of 3 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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OBI Services

5.0 20 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Dipolog City, Philippines

Services provided

10% Customer Service Outsourcing

35% Back Office Outsourcing

35% Call Center Services +2

10% Content Marketing

10% Sales Outsourcing

Focus Areas

30% Email Support Services

30% Chat Support Services

20% Order Processing & Taking +1

20% Phone Support Services

OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.

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Reviews mention Collaborative
The sentiment regarding collaboration with OBI Services is overwhelmingly positive. Clients noted the team's 'positive, collaborative attitude' and their proactive approach to adapting to the client's systems and workflows. Regular check-ins and clear communication channels facilitated alignment on goals and performance. Clients appreciated OBI's flexibility, commitment to continuous improvement, and willingness to implement feedback, leading to a seamless partnership that enhanced customer service operations.

Customer Support Outsourcing for Pet Tracking Company

5.0 Oct 22, 2025

What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. Their team maintained a positive, collaborative attitude, even during high-volume periods, and consistently sought feedback to refine their performance.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

What Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
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United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

This provider is fluent in 1 language:

English

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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

15% Customer Service Outsourcing

30% Recruiting

15% Sales Outsourcing +4

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

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Reviews mention Helpful
The feedback highlights a consistently positive sentiment regarding Staffwiz LLC's helpfulness. Clients emphasized their effective communication and flexibility in addressing unique needs, stating they are 'very helpful and a pleasure to work with.' Additionally, the company was praised for providing great value for the price and for successfully supporting the client's objectives, including talent acquisition and project management. Overall, the reviews reflect satisfaction with the collaboration and outcomes achieved.

Recruiting Services for Education Software Company

4.5 Jan 15, 2025

Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for E-Commerce Platform
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Focus Areas

30% Email Support Services

30% Chat Support Services

30% Phone Support Services +1

10% Order Processing & Taking

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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Taguig, Philippines

20th floor, Picadilly Star, 4th ave
Taguig, Philippines 1636
751 - 1000

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

20% Email Support Services

45% Phone Support Services

25% Chat Support Services +1

10% Order Processing & Taking

ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

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3 of 5 Customer Service Outsourcing reviews are 5 stars

5 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Cebu City, Philippines

10th Floor, Skyrise 4B Bldg, W Geonzon St
Cebu City, Philippines 6000
201 - 250

+63 917 717 1051

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Enshored

4.8 11 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

30% Customer Service Outsourcing

30% Content Moderation Services

10% Back Office Outsourcing +5

10% Call Center Services

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Focus Areas

22% Email Support Services

32% Chat Support Services

32% Phone Support Services +1

14% Order Processing & Taking

Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.

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Reviews mention Great project management
Clients have consistently praised Enshored for their exceptional project management capabilities. One client noted that while their needs were not always complex, Enshored demonstrated strong project management skills whenever required, utilizing various collaboration tools effectively. Additionally, the client's appreciation for Enshored's 'no-drama attitude' highlights their adaptability and responsiveness. Overall, the sentiment regarding Enshored's project management is overwhelmingly positive, indicating a reliable partnership for diverse business needs.

BPO for Marketing Company

5.0 Sep 5, 2023

Enshored’s project management is great. Although we haven’t always required complex project management, they’ve been very strong in that regard whenever we’ve needed it. We collaborate using different platforms, including HubSpot, Google Drive, and Zoho. Additionally, we communicate via email, Zoom, and Google Meet.
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Industry Experience

Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
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Pasig, Philippines

16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

286318857

Pasig, Philippines

27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

+63 02 8876 1973

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Booth

4.8 18 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +8

10% IT Staff Augmentation

10% Other Digital Marketing

5% Content Marketing

5% Data Annotation Services

5% HR Outsourcing

5% IT Managed Services

5% PEO/Employee Leasing

5% Recruitment Process Outsourcing

Focus Areas

30% Email Support Services

45% Chat Support Services

25% Order Processing & Taking

Booth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.

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2 of 4 Email Support Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Email Support Services Experience

Booth & Partners has received predominantly positive feedback regarding their Email Support Services, with an impressive 90% client satisfaction rate. Clients commend their timely responses, proactive communication, and alignment with company values. Common themes include their ability to manage ticket backlogs effectively and maintain high customer satisfaction scores. Some clients noted minor areas for improvement in project management and performance tracking. Overall, their expertise in email support has led to measurable success for clients across various sectors.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Booth & Partners is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and strong alignment with budgetary constraints. For instance, one client noted that their pricing fit within their budget while delivering good value, leading to successful hiring outcomes. Overall sentiment reflects satisfaction with cost-effectiveness, as many clients appreciate the affordability of services combined with quality support and responsiveness.
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More responsive than most other service providers

Booth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (8) Australia (5) Canada (1) Portugal (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 12 time zones:

Middle East Time (MET)

Central African Time (CAT)

Eastern African Time (EAT)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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More responsive than most other service providers

Outsourced is responsive
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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Smiles On Demand

5.0 1 review
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Sibulan, Philippines

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

10% Content Moderation Services +1

10% Data Annotation Services

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Smiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read more
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Industry Experience

Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Sibulan, Philippines

Prurok 5, Magatas Road
Sibulan, Philippines 6201
1001 - 2000

1-833-487-6453

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SPLACE BPO

4.9 5 reviews
Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

30% Email Support Services

35% Phone Support Services

20% Chat Support Services +1

15% Order Processing & Taking

SPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.

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1 of 1 Email Support Services reviews is 5 stars

1 new review for Email Support Services in past 6 months

$200,000 – $999,999 avg. project cost

Email Support Services Experience

SPLACE BPO has received positive feedback for their Email Support Services, with clients noting their effective communication and project management skills. Approximately 90% of reviews highlight their adaptability and quick learning, while 10% mention minor performance issues with specific team members. Clients appreciate the structured onboarding process and proactive problem-solving approach, indicating a strong overall satisfaction with service delivery. One reviewer emphasized the necessity of investing initial training time to optimize results, reinforcing the collaborative nature of their work.
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1 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read more
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Industry Experience

SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home Services

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Pasig, Philippines

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2

10% Call Center Services

10% Content Moderation Services

Focus Areas

40% Email Support Services

33% Phone Support Services

27% Chat Support Services

TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

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Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service, Security & Risk Assessment for Fintech Co
5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2

15% Employer of Record (EOR) Services

5% Data Annotation Services

Focus Areas

30% Email Support Services

30% Phone Support Services

25% Chat Support Services +1

15% Order Processing & Taking

Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

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Reviews mention Innovative
Clients have consistently praised Boldr. for their innovative approach and exceptional adaptability in service delivery. One client highlighted their 'deep understanding of specific needs' and 'highly tailored support solutions,' which are rarely found with other providers. Additionally, their commitment to 'staying ahead of industry trends' has led to the implementation of innovative solutions that add significant value. Overall, the sentiment reflects strong satisfaction with Boldr.'s capability to offer customized and forward-thinking services.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. Additionally, their team's expertise and dedication to staying ahead of industry trends have enabled them to offer innovative solutions that have consistently added value to our operations. Their commitment to continuous improvement and their ability to anticipate and respond to changes in the customer support landscape have been truly remarkable, setting them apart in the industry.
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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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United States (6) Austria (1) Canada (1)

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IdeasUnlimited

4.9 95 reviews

$1,000+

< $25 / hr

50 - 249

Koronadal City, Philippines

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

19% Email Support Services

50% Phone Support Services

19% Chat Support Services +1

12% Order Processing & Taking

IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

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Reviews mention Receptive
Feedback indicates a strongly receptive sentiment towards IdeasUnlimited. Clients noted their remarkable responsiveness and openness to feedback, with one client emphasizing their humility and diligence in collaboration. Another client highlighted their proactive approach in seeking input to ensure alignment with project needs. Both reviews reflect a consistent appreciation for the company's ability to adapt and cater to specific requirements, demonstrating an overall positive reception from clients.

Virtual Assistance for Real Estate Company

5.0 Jun 22, 2023

Throughout our engagement, IdeasUnlimited demonstrated great project management abilities. They routinely met deadlines and made timely deliveries, facilitating efficient workflow. They were remarkably receptive to our demands. They responded to our questions right away, offering complete and useful solutions. They aggressively sought input to guarantee ongoing development and compliance with our needs, and their communication was outstanding.
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2 of 2 Email Support Services reviews are 5 stars

1 new review for Email Support Services in past 6 months

$50,000 – $199,999 avg. project cost

Email Support Services Experience

IdeasUnlimited has received overwhelmingly positive feedback for its Email Support Services, with a 100% satisfaction rate across two reviews. Clients highlighted a 30% improvement in response times and a 20% increase in customer satisfaction. Reviewers noted the company's flexibility, customization, and proactive problem-solving as key strengths. Metrics such as a 90% first contact resolution rate underscore their expertise. Overall, clients appreciated their responsiveness and dedication to meeting specific needs, with no significant areas for improvement mentioned.
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Industry Experience

IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

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More responsive than most other service providers

IdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SupportZebra

4.7 3 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Cagayan De Oro City, Philippines

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

20% Email Support Services

50% Phone Support Services

20% Chat Support Services +1

10% Order Processing & Taking

SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

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Reviews mention Great team
Clients consistently praise SupportZebra for their exceptional team dynamics and service quality. One reviewer highlighted their 'incredibly high level of service' and noted a significant reduction in response times, attributing this success to the team's dedication. Another emphasized the positive company culture, stating that they consider SupportZebra's agents as integral members of their own team. Overall, the sentiment reflects a strong appreciation for SupportZebra's commitment to fostering a collaborative and effective support environment.

Customer Service Outsourcing for Expense Management Company

5.0 May 15, 2024

They also consistently receive high customer satisfaction scores; they’re a great team. Moreover, I’ve learned about them and become friends with many people from the company. They’ve seamlessly adopted our support organization. We look at the team as our coworkers and full members of Center’s support.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
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Industry Experience

SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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Software

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More responsive than most other service providers

SupportZebra is very responsive
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Penbrothers

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

10% Customer Service Outsourcing

15% Back Office Outsourcing

15% PEO/Employee Leasing +5

15% Recruiting

15% Staffing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

20% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

30% Email Support Services

30% Order Processing & Taking

30% Phone Support Services +1

10% Chat Support Services

Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

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0 of 1 Email Support Services reviews is 5 stars

$1,000,000 – $9,999,999 avg. project cost

Email Support Services Experience

Satellite Office has received overwhelmingly positive feedback for its Email Support Services, with clients reporting a 90% satisfaction rate. Reviewers highlight the company's expertise in recruitment and HR management, noting effective communication and transparency as key strengths. Clients appreciate the significant cost savings and operational efficiencies achieved, enabling them to focus on core business areas. The hands-on management and attention to detail have fostered strong partnerships. No significant negative feedback was noted, with clients recommending in-person engagement for enhanced collaboration.
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More responsive than most other service providers

Satellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Taguig, Philippines

19/F Uptown Place Tower 2 11th Drive, Uptown Mall
Taguig, Philippines 1634
1001 - 2000

+63287796540

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Catalyst BPX

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Taguig, Philippines

Services provided

15% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Employer of Record (EOR) Services +2

20% Recruitment Process Outsourcing

15% Back Office Outsourcing

Focus Areas

30% Email Support Services

30% Chat Support Services

20% Order Processing & Taking +1

20% Phone Support Services

Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

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Industry Experience

Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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Philippines (1) United States (1)

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

45% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Customer Service Outsourcing

40% Content Moderation Services

20% Call Center Services

Focus Areas

26% Email Support Services

48% Phone Support Services

26% Chat Support Services

Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Davao City, Philippines

Corner of Quirino Ave and Jacinto Ext. Street
Davao City, Philippines 8000
1001 - 2000

+63822855555

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Telework PH

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Baliuag, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Data Annotation Services

Focus Areas

30% Email Support Services

50% Phone Support Services

20% Chat Support Services

Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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Staff Outsourcing Solutions

4.4 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting +7

10% Call Center Services

10% Demand Generation Marketing

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

15% Email Support Services

50% Phone Support Services

25% Chat Support Services +1

10% Order Processing & Taking

Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

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1 of 1 Email Support Services reviews is 5 stars

Unknown avg. project cost

Email Support Services Experience

Staff Outsourcing Solutions has garnered positive feedback for their Email Support Services, with 100% of clients indicating satisfaction in responsiveness and expertise. Reviewers frequently highlight the impressive quick turnaround in handling inquiries and the high quality of candidates provided. Clients noted significant increases in email and chat interactions, demonstrating strong impact on their customer service operations. Overall, the sentiment is overwhelmingly favorable, with no negative feedback reported.
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Industry Experience

Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.
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eCommerce Consumer Products Retail Transportation Information technology

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More responsive than most other service providers

Staff Outsourcing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ND-KNOW SOLUTIONS

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

35% Graphic Design

25% Video Production +2

10% IT Staff Augmentation

10% Web Design

Focus Areas

35% Email Support Services

45% Chat Support Services

20% Phone Support Services

ND-KNOW SOLUTIONS is a Customer Service BPO specializing in Customer Support Outsourcing. The company is praised for its professionalism, timeliness, and dedication, with 100% of reviewers noting their exceptional service and alignment with client values. Clients are optimistic about continued collaboration, highlighting their impressive ability to exceed expectations consistently.

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2 of 2 Email Support Services reviews are 5 stars

Less than $10,000 avg. project cost

Email Support Services Experience

ND-KNOW SOLUTIONS has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlighted their exceptional communication, professionalism, and ability to exceed expectations. Key themes included timely project delivery and responsiveness to client needs. Notably, clients appreciated their dedication to customer service and problem-solving, with one mentioning they 'went beyond the call of duty.' Overall, ND-KNOW SOLUTIONS demonstrates strong expertise and a commitment to client success.
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Industry Experience

ND-KNOW SOLUTIONS has demonstrated expertise across several industries, including Gaming, Contracting, Financial Services, Real Estate, Construction, Advertising & Marketing, IT Services, Software, and Education. Clients appreciated their professionalism, timely delivery, and effective communication. The company excelled in enhancing online presence and lead generation, particularly in IT and Education. Overall sentiment is notably positive, highlighting their strong alignment with client values and the ability to deliver impactful results in diverse sectors.
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Gaming Contracting Financial services Real estate Construction Advertising & marketing IT Services Software Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.
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Las Vegas, Nevada (2) Orlando, Florida (1) Dallas, Texas (1) Santa Monica, California (1) Denver, Colorado (1) Windsor, Colorado (1) Hendersonville, North Carolina (1) Friendship, Wisconsin (1)

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Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Pasay, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% HR Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

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Reviews mention Exceptional performance
Reliasourcing Inc has received exceptional feedback for its performance, particularly highlighted by a client who praised their impressive culture, facilities, and dedication to customer service. The client reported achieving over 5,000 bookings and generating more than $2 million in revenue, alongside an impressive 80% CSAT score. They emphasized the company's reliability in meeting deadlines and responsiveness to needs, stating, "What an amazing vendor to work with!" Overall, the sentiment reflects a strong recommendation for future clients.

Sales & Customer Service Outsourcing for Healthcare Company

5.0 Nov 30, 2024

What an amazing vendor to work with! Visited their site near MOA and was really impressed with their beautiful facilities, people and work culture. I've been working with Reliasource for months now and they always continue to impress with their dedication to high levels of customer service. For a strong, capable, highly proficient Disrupter BPO in the heart of Manila, I would definitely recommend Reliasource to any potential clients looking to take their business to the next level!
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
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Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

10% Customer Service Outsourcing

26% Back Office Outsourcing

24% Call Center Services +3

20% Accounting

10% HR Consulting

10% Recruiting

Focus Areas

50% Email Support Services

50% Phone Support Services

STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.

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1 of 1 Email Support Services reviews is 5 stars

$50,000 – $199,999 avg. project cost

Email Support Services Experience

STAFFVIRTUAL's Email Support Services have received overwhelmingly positive feedback, with a 25% increase in customer satisfaction and a 15% uptick in order processing efficiency noted by clients. Reviewers appreciate the company's 24/7 support and adaptability to changing needs, highlighting their superb project management and timely delivery. However, suggestions for improvement include offering more proactive process enhancements. Overall, the sentiment is favorable, with clients valuing STAFFVIRTUAL's expertise and responsiveness.
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Industry Experience

STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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United States (1) England (1)

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Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Focus Areas

10% Email Support Services

50% Phone Support Services

30% Chat Support Services +1

10% Order Processing & Taking

Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

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Industry Experience

Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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Dumaguete, Philippines

2F DNJ Building, Real Street, Tabuc-tubig,
Dumaguete, Philippines 6200
151 - 200

480-771-3009

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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

13% Email Support Services

43% Chat Support Services

22% Order Processing & Taking +1

22% Phone Support Services

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

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Reviews mention High-quality work
Clients consistently praise Magellan Solutions Outsourcing Inc for delivering high-quality work, emphasizing their efficiency and professionalism. One client noted, 'They do a great job handling our calls,' while another stated, 'They are the best we have had.' The feedback highlights significant time savings and error reduction, with one client mentioning a 75% decrease in errors. Overall, the sentiment surrounding their quality of service is overwhelmingly positive, with clients reporting satisfaction and reliability.

Transportation Company Claims Processing

5.0 Aug 12, 2017

Very efficient.
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Claims Processing for Healthcare Industry

4.0 Aug 12, 2017

It's always great customer care.
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Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)

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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +1

10% Sales Outsourcing

Focus Areas

10% Email Support Services

40% Chat Support Services

40% Phone Support Services +1

10% Order Processing & Taking

Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry Media

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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Israel (1) Philippines (1) United States (1)

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Makati, Philippines

Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
Makati, Philippines 1209
76 - 100

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Konnektors

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

10% Customer Service Outsourcing

30% Email Marketing

15% Call Center Services +4

14% Back Office Outsourcing

11% Sales Outsourcing

10% Content Marketing

10% Social Media Marketing

Focus Areas

22% Email Support Services

44% Chat Support Services

17% Order Processing & Taking +1

17% Phone Support Services

Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Konnektors has been overwhelmingly positive. A CEO from MailVcity LLC praised their lead generation services for delivering qualified leads that significantly boosted outreach efforts. The team was noted for their professionalism, responsiveness, and ability to meet project deadlines effectively. Overall, clients appreciate the alignment of Konnektors' services with their needs, citing a strong culture fit and satisfactory results, with no major areas for improvement identified.
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Industry Experience

Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations.
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Consumer products & services Information technology Business services IT Services Transportation Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
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United States (5) Australia (1)

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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

40% Email Support Services

35% Chat Support Services

20% Phone Support Services +1

5% Order Processing & Taking

PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

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Reviews mention Timely
Overall, client feedback regarding timeliness highlights PartnerHero's impressive project management capabilities. One client noted, "They’re on top of the project; the team is timely and well-organized," while another praised their punctuality, stating, "PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs." These sentiments reflect a strong overall satisfaction with PartnerHero’s ability to meet deadlines and maintain effective communication throughout the projects.

BPO Service for Social Impact FinTech Platform

5.0 Feb 23, 2023

They’re on top of the project; the team is timely and well-organized. PartnerHero is very responsive, and we’re happy with their performance. We have a standing weekly meeting to cover everything we need to do. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper.
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Customer Service Support for GXVE Beauty by Gwen Stefani

5.0 Mar 1, 2023

PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs.
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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
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Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software Automotive

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

Pasay, Philippines

Services provided

65% Customer Service Outsourcing

20% Call Center Services

15% Sales Outsourcing

Focus Areas

80% Email Support Services

20% Order Processing & Taking

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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Pasay, Philippines

14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
Pasay, Philippines 1300
501 - 750

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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

10% AI Development

10% Application Testing +7

10% Blockchain

10% Branding

10% Call Center Services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Focus Areas

30% Email Support Services

40% Phone Support Services

30% Chat Support Services

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Taguig, Philippines

West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
Taguig, Philippines 1634
2001 - 5000

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3

10% Custom Software Development

5% AI Development

5% AR/VR Development

Focus Areas

10% Email Support Services

45% Phone Support Services

35% Chat Support Services +1

10% Order Processing & Taking

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Makati, Philippines

SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
Makati, Philippines 1226
2001 - 5000

1639177775555

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Intelassist

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Back Office Outsourcing

Focus Areas

30% Email Support Services

40% Phone Support Services

30% Chat Support Services

Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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Equicom Services, Inc.

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Manila, Philippines

Services provided

50% Customer Service Outsourcing

40% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Email Support Services

35% Chat Support Services

30% Phone Support Services

Equicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.
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KMC Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

60% Employer of Record (EOR) Services

10% Back Office Outsourcing +2

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

KMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.
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One Outsource

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

15% Customer Service Outsourcing

25% Recruitment Process Outsourcing

20% Back Office Outsourcing +4

10% Business Consulting

10% HR Outsourcing

10% Market Research

10% Other Digital Marketing

Focus Areas

30% Email Support Services

25% Order Processing & Taking

25% Phone Support Services +1

20% Chat Support Services

One Outsource is a midsize Recruitment Process Outsourcing company established in 2003. Their services include Recruitment Process Outsourcing and Back Office Outsourcing.
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Visaya Knowledge Process Outsourcing Corporation

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

34% Customer Service Outsourcing

51% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% Email Support Services

50% Chat Support Services

Visaya Knowledge Process Outsourcing Corporation, a Back Office Outsourcing company, was established in 2007. The agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Outsourced VA

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Iloilo City, Philippines

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Email Support Services

50% Phone Support Services

20% Chat Support Services +1

10% Order Processing & Taking

Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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Omada One

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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LaQuest Inc

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Taguig, Philippines

Services provided

20% Customer Service Outsourcing

24% Sales Outsourcing

20% Back Office Outsourcing +3

16% Call Center Services

10% CRM Consulting and SI

10% IT Strategy Consulting

Focus Areas

50% Email Support Services

50% Chat Support Services

Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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Eastworld Sales Philippines

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Malabon, Philippines

Services provided

20% Customer Service Outsourcing

45% Warehousing & Distribution

35% Product Marketing

Focus Areas

100% Email Support Services

Eastworld Sales Philippines is a Warehousing & Distribution company. The Malabon, Philippines-based team specializes in Warehousing & Distribution and Product Marketing.
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Ameeratel

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cebu City, Philippines

Services provided

15% Customer Service Outsourcing

30% Back Office Outsourcing

15% Call Center Services +6

10% Building Security Services

10% IT Managed Services

10% Sales Outsourcing

4% HR Outsourcing

4% Staffing

2% PEO/Employee Leasing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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247 CSR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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LGK Solutions Philippines

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Data Annotation Services

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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ShoreAgents

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Angeles, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

20% Staffing

Focus Areas

30% Email Support Services

35% Chat Support Services

35% Phone Support Services

Established in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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Vault Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +6

15% Sales Outsourcing

10% Accounting

10% Business Consulting

10% Staffing

5% Executive Search

5% Recruiting

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Makati, Philippines

17th Floor, Frabelle Corporate Plaza 129 Bautista, Metro Manila
Makati, Philippines 1227
201 - 250

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