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Top Email Support Services in the Philippines

Ratings Updated: April 3, 2026
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15 Leaders 15 Contenders

100 Companies

Country: Philippines
Customer Service Outsourcing: Email Support Services

List of the Top Philippines Email Support Outsourcing Companies

  • Connext Logotype

    5.0 7 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +1
    20% IT Staff Augmentation

    Focus Areas

    25% Email Support Services
    60% Phone Support Services
    10% Order Processing & Taking +1
    5% Chat Support Services

    Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

    See all 7 projects

    Reviews mention Helpful

    The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.
    • Staff Augmentation for Accounting Management Firm
      5.0 Dec 17, 2021

      Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.

      Read Full Review
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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
    Read All Reviews

    View projects from:

    Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 7 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Phoenix Standard Time (PNT)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Remote CoWorker Logotype

    4.8 177 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    10% Call Center Services
    10% HR Consulting
    10% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    34% Chat Support Services
    33% Phone Support Services +1
    8% Order Processing & Taking

    Remote CoWorker provides Customer Support Outsourcing services, specializing in virtual assistant and administrative support roles. They receive overwhelmingly positive feedback from clients, with reviews highlighting their exceptional responsiveness, professionalism, and alignment with client values. Approximately 90% of reviewers commend their project management skills and ability to meet deadlines consistently. Remote CoWorker is praised for its competitive pricing and effective onboarding process.

    See all 177 projects
    15 of 15 reviews are 5 stars
    3 new reviews for Customer Service Outsourcing services
    Less than $10,000 avg. project cost

    Reviewed 15 times in the past 6 months

    In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
    Read 15 Recent Reviews
    5 of 10 Email Support Services reviews are 5 stars
    1 new review for Email Support Services in past 6 months
    Less than $10,000 avg. project cost

    Email Support Services Experience

    Remote CoWorker has received overwhelmingly positive feedback in their Email Support Services, with 90% of clients expressing satisfaction. Key strengths noted include effective communication, quick response times, and a high degree of professionalism. Clients particularly appreciated the ability to manage customer inquiries and maintain organized email communications, leading to a 50% reduction in response times and a 30% increase in operational efficiency. Areas for improvement mainly focused on enhancing initial training for new hires.

    Read Most Recent Review
    18 of 24 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Transportation Company

    5.0 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their Read more
    Read 24 Reviews

    View projects from:

    United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
    View Profile Visit Website
  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services +4
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Focus Areas

    20% Email Support Services
    30% Order Processing & Taking
    30% Phone Support Services +1
    20% Chat Support Services

    Unity Communications is a specialized provider of Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) services, offering tailored solutions to enhance customer support and operational efficiencies. Overall, client feedback is overwhelmingly positive, with approximately 90% highlighting their responsiveness, professionalism, and effective project management. Areas for improvement include refining recruitment processes and evaluation methods, ensuring consistent service quality.

    See all 44 projects

    Industry Experience

    Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
    Read All Reviews

    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)

    Taguig, Philippines

    Fort Legend Tower
    Taguig, Philippines 1634

    201 - 250

    480-550-8700

    See All Locations (6)
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  • Big Outsource Logotype

    5.0 52 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    10% Email Support Services
    50% Phone Support Services
    20% Chat Support Services +1
    20% Order Processing & Taking

    Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

    See all 52 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
    Read 1 Recent Review
    3 of 3 Email Support Services reviews are 5 stars
    2 new reviews for Email Support Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Email Support Services Experience

    Big Outsource has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviews highlighting their responsiveness and professional staff. Clients praised their ability to enhance operational efficiency, notably reducing project turnaround times by 50%. Key strengths include strong communication, cultural alignment, and proactive management, with 75% of reviewers noting their significant impact on customer service capabilities. Overall, Big Outsource is seen as a reliable partner, with no negative feedback reported.

    Read Most Recent Review

    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
    Read All Reviews
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  • Select VoiceCom Logotype

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    20% Email Support Services
    45% Phone Support Services
    20% Chat Support Services +1
    15% Order Processing & Taking

    Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.

    See all 9 projects
    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
    Read 1 Recent Review
    2 of 3 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office & Customer Service Outsourcing for Law Firm

    5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read more
    Read 3 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    View projects from:

    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
  • OBI Services Logotype

    5.0 20 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Services provided

    10% Customer Service Outsourcing
    35% Back Office Outsourcing
    35% Call Center Services +2
    10% Content Marketing
    10% Sales Outsourcing

    Focus Areas

    30% Email Support Services
    30% Chat Support Services
    20% Order Processing & Taking +1
    20% Phone Support Services

    OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.

    See all 20 projects
    5 of 5 reviews are 5 stars
    3 new reviews for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Recent reviews for OBI Services reflect a strong overall sentiment, highlighting their exceptional attention to detail and commitment to quality. Clients from diverse sectors noted significant improvements in operational efficiency, such as a 40% reduction in response times and over 99% accuracy in data management. Their project management was praised for timely deliveries and proactive communication. Notably, one client appreciated OBI's adaptability to evolving needs, while another suggested enhancing onboarding documentation for larger datasets. Overall, OBI Services is regarded as a reliable partner.
    Read 5 Recent Reviews
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back-Office Mgmt & Customer Service for Financial Nonprofit

    5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read more
    Read 3 Reviews

    Industry Experience

    OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
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  • Staffwiz LLC Logotype

    4.8 3 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Recruiting
    15% Sales Outsourcing +4
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

    See all 3 projects

    Reviews mention Easy to work with

    Clients consistently highlight Staffwiz LLC's ease of communication and collaboration. One client noted that the onboarding process was 'smooth and well-organized,' allowing for quick integration of new team members. Another emphasized that working with Michelle and Jerick was 'a pleasure,' describing the team as 'fantastic' and 'easy to work with.' Overall, the sentiment reflects a strong appreciation for the company's professionalism and support throughout the project.
    • Customer Service Outsourcing for E-Commerce Platform
      5.0 Jul 9, 2024

      Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact. Staffwiz has been fantastic. Their approach to hiring has been phenomenal, from our initial contact with Michelle to their 90-day check-in. The team is easy to work with and a pleasure to deal with, making the entire process seamless and enjoyable.

      Read Full Review
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    Industry Experience

    Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.

    Read All Reviews

    Select Industry to see insights

    Healthcare Education eCommerce

    More responsive than most other service providers

    Staffwiz LLC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Philippines (1) United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
  • Helpware CX Logotype

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services

    Focus Areas

    30% Email Support Services
    30% Chat Support Services
    30% Phone Support Services +1
    10% Order Processing & Taking

    Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

    See all 46 projects
    1 of 1 Email Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Email Support Services Experience

    Helpware receives overwhelmingly positive feedback for their Email Support Services, with clients highlighting their strong customer service agents and effective communication. 100% of reviewers noted satisfaction with Helpware's responsiveness and ability to customize solutions. Clients reported measurable success, including increased handle times and reduced costs per contact. The company's alignment with client values and culture is frequently praised as a key strength, contributing to overall project success.

    Read Most Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Parking Software Company

    5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    29% Customer Service Outsourcing
    41% Call Center Services
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    20% Email Support Services
    45% Phone Support Services
    25% Chat Support Services +1
    10% Order Processing & Taking

    ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

    See all 6 projects

    Reviews mention Timely

    Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs.
    • Call Center Services for Marketing Agency
      5.0 Nov 12, 2025

      Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.

      Read Full Review
    • Customer Support & Call Center Services for SEO Company
      4.5 Dec 29, 2025

      Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.

      Read Full Review
    • Customer Support/Back-Office Services for Data Solutions Co
      5.0 Jan 13, 2026

      Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.

      Read Full Review
    • Back-Office/Customer Service Outsourcing for Software Dev Co
      5.0 Jan 12, 2026

      Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.

      Read Full Review
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    3 of 4 reviews are 5 stars
    4 new reviews for Customer Service Outsourcing services
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.
    Read 4 Recent Reviews
    3 of 5 Customer Service Outsourcing reviews are 5 stars
    5 new reviews for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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  • Enshored Logotype

    4.8 11 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Content Moderation Services
    10% Back Office Outsourcing +5
    10% Call Center Services
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Focus Areas

    22% Email Support Services
    32% Chat Support Services
    32% Phone Support Services +1
    14% Order Processing & Taking

    Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.

    See all 11 projects

    Reviews mention Knowledgeable

    Clients have consistently praised Enshored for their knowledgeable agents who demonstrate strong work ethics and provide effective customer support. One client noted that Enshored's team is well-trained, contributing significantly to customer satisfaction rates. Their ability to manage various initiatives and generate insightful reports further highlights their expertise. Overall, the sentiment is positive, emphasizing the company's capability in delivering knowledgeable and professional support.
    • Staff Augmentation for Travel Management Platform
      4.0 Feb 11, 2020

      Their agents have good work ethics. They are knowledgeable and treat their employees well.

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    Industry Experience

    Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

    View projects from:

    United States (9) Scotland (2)

    This provider is fluent in 14 languages:

    • English
    • Spanish
    • Arabic
    • Portuguese
    • Japanese
    • Korean
    • French
    • Thai
    • Italian
    • German
    • Mandarin
    • Russian
    View all languages

    This provider is available in 4 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Pacific Standard Time (PST)
    • Singapore Standard Time (SGT)

    Pasig, Philippines

    16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    286318857

    Pasig, Philippines

    27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    +63 02 8876 1973

    See All Locations (5)
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  • Booth Logotype

    4.8 18 reviews
    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO) +8
    10% IT Staff Augmentation
    10% Other Digital Marketing
    5% Content Marketing
    5% Data Annotation Services
    5% HR Outsourcing
    5% IT Managed Services
    5% PEO/Employee Leasing
    5% Recruitment Process Outsourcing

    Focus Areas

    30% Email Support Services
    45% Chat Support Services
    25% Order Processing & Taking

    Booth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.

    See all 18 projects

    Reviews mention Great project management

    Clients consistently commend Booth & Partners for their exemplary project management. One client noted the team's timely responses and effective communication, stating, "I usually get answers in due time... they always do their best to understand and answer our needs." Another client highlighted their efficiency, mentioning that tasks were completed significantly faster than anticipated. Overall, the sentiment is strongly positive, with clients expressing satisfaction in timely deliverables and proactive engagement.
    • Accounting Services for Equity Firm
      5.0 Aug 16, 2024

      Booth & Partners has performed well in terms of project management. They deliver on time and within budget and communicate well with us. We primarily communicate through Microsoft Teams, and she replies within seconds.

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    Industry Experience

    Booth & Partners has garnered positive feedback across various industries, including Nonprofit, Software, Retail, Consumer Products, Consulting, Real Estate, Insurance, Financial Services, Education, and Advertising & Marketing. Clients commend their expertise in scaling teams, administrative support, and tailored solutions. The overall sentiment reflects strong project management, responsiveness, and effective communication, with notable success in enhancing operational efficiency and customer satisfaction. They are particularly well-suited for organizations looking for cost-effective staffing and support solutions.

    Read All Reviews

    Select Industry to see insights

    Nonprofit Software Retail Consumer Products Consulting Real estate Insurance Human Resources Business services Financial services Advertising & marketing Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Booth & Partners is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and strong alignment with budgetary constraints. For instance, one client noted that their pricing fit within their budget while delivering good value, leading to successful hiring outcomes. Overall sentiment reflects satisfaction with cost-effectiveness, as many clients appreciate the affordability of services combined with quality support and responsiveness.
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    View projects from:

    United States (8) Australia (5) Canada (1) Portugal (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • Central African Time (CAT)
    • Eastern African Time (EAT)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    View all time zones
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  • Outsourced Logotype

    5.0 11 reviews
    Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing
    10% Call Center Services

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

    See all 11 projects

    Reviews mention Helpful

    Clients have expressed high satisfaction with Outsourced, noting their clear and effective communication, as well as their proactive support throughout the project management process. One client highlighted the team's exceptional politeness, organization, and commitment, stating that no request was too much. Overall, the sentiment is overwhelmingly positive, with clients appreciating the professionalism and helpfulness of the Outsourced team, although a minor suggestion for improvement regarding candidate recruitment feedback was mentioned.
    • Custom Software Development for Boutique Supply Chain Consultancy
      5.0 Jun 26, 2024

      The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!).

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    • Custom Software Development for Boutique Supply Chain Consultancy
      5.0 Jun 26, 2024

      Your people. They are very good, polite, friendly, organised and structured in how they manage the process. Additionally, I would say that the engaged way on which they all conduct their business. Everyone feels fully committed and helpful, and the communication is outstanding.

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    Industry Experience

    Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

    More responsive than most other service providers

    Outsourced is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)
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  • Smiles On Demand Logotype

    5.0 1 review
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sibulan, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Content Moderation Services +1
    10% Data Annotation Services

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Smiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Sales for Property Investment Platform

    5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.
    Read All Reviews

    Sibulan, Philippines

    Prurok 5, Magatas Road
    Sibulan, Philippines 6201

    1001 - 2000

    1-833-487-6453

    See All Locations (2)
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  • SPLACE BPO Logotype

    4.9 5 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    30% Email Support Services
    35% Phone Support Services
    20% Chat Support Services +1
    15% Order Processing & Taking

    SPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.

    See all 5 projects

    Industry Experience

    SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.

    Read All Reviews

    Select Industry to see insights

    Education Automotive Business services Home Services

    More responsive than most other service providers

    SPLACE BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (4) Ireland (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    40% Email Support Services
    33% Phone Support Services
    27% Chat Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects

    Reviews mention Results-oriented

    Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.
    • Call Center Services for Premium Coffee Brand
      5.0 Apr 24, 2022

      With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.

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    • Call Center Services for Luxury E-Commerce Company
      5.0 Apr 8, 2022

      We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.

      Read Full Review
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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

    Pasig, Philippines

    21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
    Pasig, Philippines 1605

    501 - 750

    63288629500

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  • Boldr. Logotype

    4.8 10 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Focus Areas

    30% Email Support Services
    30% Phone Support Services
    25% Chat Support Services +1
    15% Order Processing & Taking

    Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

    See all 10 projects

    Reviews mention Great team

    Clients consistently praise Boldr. for their outstanding team dynamics and work ethic. One client noted their 'incredible job' in adapting to systems and training, emphasizing the team's proficiency in communication, which facilitates technical discussions. Another highlighted the company's culture, stating that employees feel respected and valued, contributing to a collaborative environment. Overall, the sentiment reflects a strong appreciation for Boldr.'s commitment to client success and their ability to exceed expectations.
    • Recruiting Services for Relationship Management Company
      5.0 Dec 23, 2023

      I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.

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    • Call Center Services for Insurance Company
      5.0 Aug 23, 2022

      Boldr.’s passion for their company and people is their biggest strength. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.

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    • Data Services Outsourcing for Machinery Mnfctrng Company
      5.0 Aug 5, 2022

      Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. All their team members are willing to do just a little extra to reach success.

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    1 of 2 Email Support Services reviews are 5 stars
    Unknown avg. project cost

    Email Support Services Experience

    Boldr. demonstrates strong expertise in Email Support Services, noted for their adaptability and proactive communication. Clients have reported a 100% decrease in First Reply Time and improved CSAT ratings, emphasizing their commitment to customer-centric solutions. Positive feedback highlights their ability to hire and train staff effectively, though some clients suggest improvements in the hiring process for multilingual support agents. Overall, 90% of reviews reflect satisfaction with their services, with clients appreciating their alignment with company values.

    Read Most Recent Review
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for GPS Pet Tracker Provider

    4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read more
    Read 2 Reviews

    View projects from:

    United States (6) Austria (1) Canada (1)
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  • IdeasUnlimited Logotype

    4.9 95 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Services provided

    30% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    19% Email Support Services
    50% Phone Support Services
    19% Chat Support Services +1
    12% Order Processing & Taking

    IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

    See all 95 projects

    Reviews mention Hard working

    Clients consistently highlight IdeasUnlimited's hardworking nature, noting their dedication and initiative. One client emphasized their team's fast, responsible, and honest approach, stating they 'showed interest and took initiative in every single case.' Another client praised their professionalism and hardworking attitude, which contributed to a significant increase in customer satisfaction. Overall, the sentiment reflects a strong appreciation for the company's commitment to delivering quality service and exceeding expectations.
    • Call Center & Staff Augmentation Services for Game Studio
      5.0 Apr 14, 2023

      They were great in managing our project. Their team is efficient and reliable. They worked hard according to our arrangement and were able to meet our targets.

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    • E-Commerce Customer Support for Apparel & Fashion Company
      4.5 Jul 24, 2020

      They are professional and hardworking.

      Read Full Review
    • Outbound Call Service for Beauty Brand
      5.0 Aug 23, 2019

      From the very first day, their team showed interest and took initiative in every single case, which helped them to adapt and master their roles very quickly. They are fast, responsible, hard-working and honest.

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    5 of 5 reviews are 5 stars
    2 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 5 times in the past 6 months

    In the past six months, client feedback for IdeasUnlimited has been overwhelmingly positive. Clients praised their responsiveness, flexibility, and commitment to quality service, with specific highlights including a 90% first contact resolution rate and consistent communication. Notably, one client commended their ability to manage increased support volumes during peak times without service drops. Overall, clients reported successful outcomes, improved lead generation, and enhanced customer satisfaction, indicating a strong alignment with their business needs.
    Read 5 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

    What Clients Have Said

    Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.
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    View projects from:

    United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • French
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  • SupportZebra Logotype

    4.7 3 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cagayan De Oro City, Philippines

    Services provided

    70% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    20% Email Support Services
    50% Phone Support Services
    20% Chat Support Services +1
    10% Order Processing & Taking

    SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

    See all 3 projects

    Reviews mention Open to feedback

    Clients express a strong sentiment regarding SupportZebra's openness to feedback, highlighting their responsiveness to concerns raised by moderators. For instance, one client noted that SupportZebra actively engaged in discussions about leadership and operational improvements, leading to enhanced moderator morale. The company's willingness to implement changes based on client feedback has been well-received, although there are suggestions for further improvement in managerial training for team leaders.
    • Content Moderation Services for SaaS Company
      4.0 May 29, 2024

      What stands out the most is their willingness to take feedback. For example, there have been times when moderators expressed concerns about their leadership, how things are run, and how they’re judged based on their performance. Our team has requested changes or meetings with their leadership to understand the source of the issue. They’ve been excellent at taking our feedback to heart. They’ve made improvements and changes that have exponentially increased moderator morale — they’re so much more satisfied with their positions.

      Read Full Review
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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Expense Management Company

    5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.
    Read All Reviews

    More responsive than most other service providers

    SupportZebra is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Penbrothers Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    10% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% PEO/Employee Leasing +5
    15% Recruiting
    15% Staffing
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

    See all 1 projects

    Industry Experience

    Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    30% Email Support Services
    30% Order Processing & Taking
    30% Phone Support Services +1
    10% Chat Support Services

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

    See all 1 projects

    Industry Experience

    Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
    Read All Reviews

    Taguig, Philippines

    19/F Uptown Place Tower 2 11th Drive, Uptown Mall
    Taguig, Philippines 1634

    1001 - 2000

    +63287796540

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  • Catalyst BPX Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Employer of Record (EOR) Services +2
    20% Recruitment Process Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    30% Email Support Services
    30% Chat Support Services
    20% Order Processing & Taking +1
    20% Phone Support Services

    Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

    See all 2 projects

    Industry Experience

    Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.

    Read All Reviews

    Select Industry to see insights

    Social Networking Hospitality & leisure

    View projects from:

    Philippines (1) United States (1)

    Taguig, Philippines

    29F, Brgy, World Plaza, 5th Ave
    Taguig, Philippines 1634

    101 - 150

    +1 (415) 943-4050

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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Wireless Telecom Firm

    5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
    Read 1 Review

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

    Read All Reviews

    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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  • Conectys Logotype

    4.8 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Customer Service Outsourcing
    40% Content Moderation Services
    20% Call Center Services

    Focus Areas

    26% Email Support Services
    48% Phone Support Services
    26% Chat Support Services

    Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

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    Industry Experience

    Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.

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    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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    Davao City, Philippines

    Corner of Quirino Ave and Jacinto Ext. Street
    Davao City, Philippines 8000

    1001 - 2000

    +63822855555

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  • Telework PH Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Baliuag, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Data Annotation Services

    Focus Areas

    30% Email Support Services
    50% Phone Support Services
    20% Chat Support Services

    Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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  • Staff Outsourcing Solutions Logotype

    4.4 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Business Consulting +7
    10% Call Center Services
    10% Demand Generation Marketing
    10% Ecommerce Marketing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    15% Email Support Services
    50% Phone Support Services
    25% Chat Support Services +1
    10% Order Processing & Taking

    Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

    See all 8 projects
    1 of 1 Email Support Services reviews is 5 stars
    Unknown avg. project cost

    Email Support Services Experience

    Staff Outsourcing Solutions has garnered positive feedback for their Email Support Services, with 100% of clients indicating satisfaction in responsiveness and expertise. Reviewers frequently highlight the impressive quick turnaround in handling inquiries and the high quality of candidates provided. Clients noted significant increases in email and chat interactions, demonstrating strong impact on their customer service operations. Overall, the sentiment is overwhelmingly favorable, with no negative feedback reported.

    Read Most Recent Review

    Industry Experience

    Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.

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    Select Industry to see insights

    eCommerce Consumer Products Retail Transportation Information technology

    More responsive than most other service providers

    Staff Outsourcing Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) England (1)
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  • ND-KNOW SOLUTIONS Logotype

    4.9 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    35% Graphic Design
    25% Video Production +2
    10% IT Staff Augmentation
    10% Web Design

    Focus Areas

    35% Email Support Services
    45% Chat Support Services
    20% Phone Support Services

    ND-KNOW SOLUTIONS is a Customer Service BPO specializing in Customer Support Outsourcing. The company is praised for its professionalism, timeliness, and dedication, with 100% of reviewers noting their exceptional service and alignment with client values. Clients are optimistic about continued collaboration, highlighting their impressive ability to exceed expectations consistently.

    See all 12 projects
    2 of 2 Email Support Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Email Support Services Experience

    ND-KNOW SOLUTIONS has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlighted their exceptional communication, professionalism, and ability to exceed expectations. Key themes included timely project delivery and responsiveness to client needs. Notably, clients appreciated their dedication to customer service and problem-solving, with one mentioning they 'went beyond the call of duty.' Overall, ND-KNOW SOLUTIONS demonstrates strong expertise and a commitment to client success.

    Read Most Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Trade Show Services Company

    5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.
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    View projects from:

    Las Vegas, Nevada (2) Orlando, Florida (1) Dallas, Texas (1) Santa Monica, California (1) Denver, Colorado (1) Windsor, Colorado (1) Hendersonville, North Carolina (1) Friendship, Wisconsin (1)
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  • Reliasourcing Inc Logotype

    4.8 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Pasay, Philippines

    Services provided

    40% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% HR Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

    See all 2 projects

    Reviews mention Timely

    Clients have consistently praised Reliasourcing Inc for their timeliness and reliability in project management. One client noted, 'They always met deadlines set forth to them,' highlighting their commitment to timely delivery. Regular weekly meetings for progress checks further demonstrate their proactive approach. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no suggestions for improvement in this area.
    • Sales & Customer Service Outsourcing for Healthcare Company
      5.0 Nov 30, 2024

      Yes. They always met deadlines set forth to them. We meet on a weekly WBR calls to review progress and complete status checks.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Sales & Customer Service Outsourcing for Healthcare Company

    5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
    Read 1 Review

    Industry Experience

    Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.

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    Select Industry to see insights

    Healthcare IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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  • STAFFVIRTUAL Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Services provided

    10% Customer Service Outsourcing
    26% Back Office Outsourcing
    24% Call Center Services +3
    20% Accounting
    10% HR Consulting
    10% Recruiting

    Focus Areas

    50% Email Support Services
    50% Phone Support Services

    STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.

    See all 3 projects

    Reviews mention Efficient

    Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.
    • Call Center Services for Online Beauty Brand
      5.0 Oct 7, 2023

      Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.

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    2 of 2 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Fitness Apparel Brand

    5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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    Mandaluyong City, Philippines

    Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
    Mandaluyong City, Philippines 1605

    501 - 750

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  • Pac Biz Contact Center Outsourcing Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    10% Email Support Services
    50% Phone Support Services
    30% Chat Support Services +1
    10% Order Processing & Taking

    Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend Pac Biz Contact Center Outsourcing for delivering high-quality work, emphasizing their effective communication and reliability. One client noted the company's 'stellar reputation for integrity' and praised the VA program for enhancing quality control and consistency. Another highlighted the seamless onboarding and the effectiveness of their Quality Assurance protocols, which ensure high standards. Overall, feedback reflects a strong satisfaction with Pac Biz's ability to meet and exceed client expectations.
    • Business Services for PR & SMM Company
      4.5 Jan 23, 2023

      The VA did an excellent job of helping me improve quality control and consistency among my clients and contractors. I believe Pac Biz offers a quality VA program and that it will continue to get better and better. I see no specific room for improvement, but this company is known for raising the bar in all that it does.

      Read Full Review
    • Data Entry & Contact Support for Marketing Company
      5.0 Feb 9, 2021

      Their agents are also experienced (3+ years) so we didn't have to worry about quality or excessive training. They do call calibration with clients where a number of calls are scored by Pac Biz Quality Assurance (QA) Team, while clients also score the same calls. The scores are then compared and any disconnect is addressed so they can be on the same page on expectations. They are great, whenever we have issues with call performance they are adamant about fixing the issues quickly.

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    Industry Experience

    Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Media Advertising & marketing Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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    Dumaguete, Philippines

    2F DNJ Building, Real Street, Tabuc-tubig,
    Dumaguete, Philippines 6200

    151 - 200

    480-771-3009

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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    25% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    13% Email Support Services
    43% Chat Support Services
    22% Order Processing & Taking +1
    22% Phone Support Services

    Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

    See all 12 projects

    Reviews mention Accessible

    Clients consistently highlight Magellan Solutions Outsourcing Inc's accessibility, noting their readiness to provide support whenever needed. One client emphasized, 'They are great. They are there for you when you need them,' reflecting a strong sentiment of reliability and responsiveness. Furthermore, their structured billing practices contribute to a transparent and accessible service experience, indicating an overall positive perception of the company's commitment to client accessibility.
    • Various Business Processing Services for Manufacturing Firm
      5.0 Nov 2, 2017

      They are great. They are there for you when you need them. There are so many areas they help us with.

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    Industry Experience

    Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.

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    Select Industry to see insights

    Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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    View projects from:

    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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  • Concert 8 Solutions Inc. Logotype

    3.5 3 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    65% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    10% Email Support Services
    40% Chat Support Services
    40% Phone Support Services +1
    10% Order Processing & Taking

    Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

    See all 3 projects

    Reviews mention Accessible

    Clients have consistently praised Concert 8 Solutions Inc. for their accessibility and responsiveness. One client noted that the team was 'friendly and always easy to reach' for questions and support. Additionally, the account manager maintained regular contact to ensure standards were met. While overall satisfaction was high, a minor suggestion for improvement was made regarding the speed of the onboarding process. Overall, the sentiment regarding accessibility is very positive.
    • Live Chat Support for Newspaper Company
      5.0 Jun 1, 2021

      Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.

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    Industry Experience

    Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.

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    Select Industry to see insights

    IT Services Other Industry Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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    Makati, Philippines

    Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
    Makati, Philippines 1209

    76 - 100

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  • Konnektors Logotype

    4.1 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines

    Services provided

    10% Customer Service Outsourcing
    30% Email Marketing
    15% Call Center Services +4
    14% Back Office Outsourcing
    11% Sales Outsourcing
    10% Content Marketing
    10% Social Media Marketing

    Focus Areas

    22% Email Support Services
    44% Chat Support Services
    17% Order Processing & Taking +1
    17% Phone Support Services

    Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

    See all 7 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for Konnektors has been overwhelmingly positive. A CEO from MailVcity LLC praised their lead generation services for delivering qualified leads that significantly boosted outreach efforts. The team was noted for their professionalism, responsiveness, and ability to meet project deadlines effectively. Overall, clients appreciate the alignment of Konnektors' services with their needs, citing a strong culture fit and satisfactory results, with no major areas for improvement identified.
    Read 1 Recent Review
    0 of 1 Email Support Services reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Email Support Services Experience

    Konnektors has received overwhelmingly positive feedback for their Email Support Services, with clients highlighting their effective lead generation and customer follow-up strategies. 100% of reviewers noted strong team management and commitment to project goals, resulting in efficient workflows and increased lead conversions. Clients particularly praised their data-driven approach and focus on relationship-building. Overall, Konnektors is seen as a valuable partner, demonstrating expertise that significantly impacts business growth through effective communication and timely project execution.

    Read Most Recent Review

    Industry Experience

    Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations.

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    Select Industry to see insights

    Consumer products & services Information technology Business services IT Services Transportation Advertising & marketing

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    United States (5) Australia (1)
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  • PartnerHero Logotype

    4.9 6 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    60% Customer Service Outsourcing
    10% Application Testing
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Email Support Services
    35% Chat Support Services
    20% Phone Support Services +1
    5% Order Processing & Taking

    PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

    See all 6 projects

    Reviews mention Well-organized projects

    Client feedback indicates that PartnerHero excels in maintaining well-organized projects. One client noted their team is 'on top of the project' and 'well-organized,' highlighting timely responses and effective communication through integrated channels. Another client emphasized their project management efficiency, stating that 'very rarely do things fall through the cracks.' Overall, sentiment reflects high satisfaction with PartnerHero’s project management capabilities, showcasing their diligence and ability to execute tasks accurately.
    • BPO Service for Social Impact FinTech Platform
      5.0 Feb 23, 2023

      They’re on top of the project; the team is timely and well-organized. PartnerHero is very responsive, and we’re happy with their performance. We have a standing weekly meeting to cover everything we need to do. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper.

      Read Full Review
    • Call Center Services for Smart Home IoT Tech Company
      5.0 Jan 27, 2023

      PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management. We manage the project through Asana and communicate through Google Workspace and Slack.

      Read Full Review
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    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
    Read All Reviews

    View projects from:

    Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

    Quezon City, Philippines

    60 General Aguinaldo Avenue
    Quezon City, Philippines 1109

    201 - 250

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  • TSA Group Logotype

    Not yet reviewed

    $250,000+
    $25 - $49 / hr
    1,000 - 9,999
    Pasay, Philippines

    Services provided

    65% Customer Service Outsourcing
    20% Call Center Services
    15% Sales Outsourcing

    Focus Areas

    80% Email Support Services
    20% Order Processing & Taking

    TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.

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    Pasay, Philippines

    14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
    Pasay, Philippines 1300

    501 - 750

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  • Everise Logotype

    Not yet reviewed

    $250,000+
    Undisclosed
    10,000+
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% AI Development
    10% Application Testing +7
    10% Blockchain
    10% Branding
    10% Call Center Services
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% Mobile App Development

    Focus Areas

    30% Email Support Services
    40% Phone Support Services
    30% Chat Support Services

    Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.

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    Taguig, Philippines

    West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
    Taguig, Philippines 1634

    2001 - 5000

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  • VXI Global Solutions Inc. Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    10,000+
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +3
    10% Custom Software Development
    5% AI Development
    5% AR/VR Development

    Focus Areas

    10% Email Support Services
    45% Phone Support Services
    35% Chat Support Services +1
    10% Order Processing & Taking

    VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.

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    Makati, Philippines

    SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
    Makati, Philippines 1226

    2001 - 5000

    1639177775555

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  • Intelassist Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    30% Email Support Services
    40% Phone Support Services
    30% Chat Support Services

    Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.

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  • Equicom Services, Inc. Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Manila, Philippines

    Services provided

    50% Customer Service Outsourcing
    40% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Email Support Services
    35% Chat Support Services
    30% Phone Support Services

    Equicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.

    Read more
    View Profile
  • KMC Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    60% Employer of Record (EOR) Services
    10% Back Office Outsourcing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    KMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.

    Read more
    View Profile
  • One Outsource Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    15% Customer Service Outsourcing
    25% Recruitment Process Outsourcing
    20% Back Office Outsourcing +4
    10% Business Consulting
    10% HR Outsourcing
    10% Market Research
    10% Other Digital Marketing

    Focus Areas

    30% Email Support Services
    25% Order Processing & Taking
    25% Phone Support Services +1
    20% Chat Support Services

    One Outsource is a midsize Recruitment Process Outsourcing company established in 2003. Their services include Recruitment Process Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Visaya Knowledge Process Outsourcing Corporation Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    50 - 249
    Makati, Philippines

    Services provided

    34% Customer Service Outsourcing
    51% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Email Support Services
    50% Chat Support Services

    Visaya Knowledge Process Outsourcing Corporation, a Back Office Outsourcing company, was established in 2007. The agency specializes in Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • Outsourced VA Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    10 - 49
    Iloilo City, Philippines

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    15% Sales Outsourcing +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Email Support Services
    50% Phone Support Services
    20% Chat Support Services +1
    10% Order Processing & Taking

    Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Omada One Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • LaQuest Inc Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    20% Customer Service Outsourcing
    24% Sales Outsourcing
    20% Back Office Outsourcing +3
    16% Call Center Services
    10% CRM Consulting and SI
    10% IT Strategy Consulting

    Focus Areas

    50% Email Support Services
    50% Chat Support Services

    Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Eastworld Sales Philippines Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Malabon, Philippines

    Services provided

    20% Customer Service Outsourcing
    45% Warehousing & Distribution
    35% Product Marketing

    Focus Areas

    100% Email Support Services

    Eastworld Sales Philippines is a Warehousing & Distribution company. The Malabon, Philippines-based team specializes in Warehousing & Distribution and Product Marketing.

    Read more
    View Profile
  • Ameeratel Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Cebu City, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Back Office Outsourcing
    15% Call Center Services +6
    10% Building Security Services
    10% IT Managed Services
    10% Sales Outsourcing
    4% HR Outsourcing
    4% Staffing
    2% PEO/Employee Leasing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.

    Read more
    View Profile
  • 247 CSR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.

    Read more
    View Profile
  • LGK Solutions Philippines Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Data Annotation Services

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • ShoreAgents Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Angeles, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    20% Staffing

    Focus Areas

    30% Email Support Services
    35% Chat Support Services
    35% Phone Support Services

    Established in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Vault Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +6
    15% Sales Outsourcing
    10% Accounting
    10% Business Consulting
    10% Staffing
    5% Executive Search
    5% Recruiting

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

    Read more

    Makati, Philippines

    17th Floor, Frabelle Corporate Plaza 129 Bautista, Metro Manila
    Makati, Philippines 1227

    201 - 250

    See All Locations (3)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Connext
2 Boldr.
3 Remote CoWorker
4 Unity Communications
5 Big Outsource
6 Select VoiceCom
7 IdeasUnlimited
8 Enshored
9 Booth
10 Outsourced
11 SupportZebra
12 Penbrothers
13 Satellite Office
14 OBI Services
15 Smiles On Demand

List of the Top 15 Philippines Email Support Outsourcing Companies

  1. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Ability to deliver

    35.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Email Support Services
    70% Other
    View Profile Visit Website
  2. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Email Support Services
    50% Other
    View Profile Visit Website
  3. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  4. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    20% Email Support Services
    85% Other
    View Profile Visit Website
  5. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    10% Email Support Services
    60% Other
    View Profile Visit Website
  6. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    20% Email Support Services
    70% Other
    View Profile Visit Website
  7. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    19% Email Support Services
    70% Other
    View Profile Visit Website
  8. Enshored Logotype

    Enshored

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    22% Email Support Services
    70% Other
    View Profile Visit Website
  9. Booth Logotype

    Booth

    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32.1/40.0
    17.2/20 Reviews
    8/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    30% Email Support Services
    80% Other
    View Profile Visit Website
  10. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    31.8/40.0
    18.2/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Email Support Services
    85% Other
    View Profile Visit Website
  11. SupportZebra Logotype

    SupportZebra

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cagayan De Oro City, Philippines

    Ability to deliver

    29.6/40.0
    14.8/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    20% Email Support Services
    30% Other
    View Profile Visit Website
  12. Penbrothers Logotype

    Penbrothers

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  13. Satellite Office Logotype

    Satellite Office

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    31.8/40.0
    15/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    30% Email Support Services
    90% Other
    View Profile Visit Website
  14. OBI Services Logotype

    OBI Services

    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Ability to deliver

    33.1/40.0
    18.6/20 Reviews
    7.9/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    30% Email Support Services
    90% Other
    View Profile Visit Website
  15. Smiles On Demand Logotype

    Smiles On Demand

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sibulan, Philippines

    Ability to deliver

    24.3/40.0
    16.8/20 Reviews
    1.6/10 Clients & Experience
    6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Email Support Services
    50% Other
    View Profile Visit Website
  16. Catalyst BPX Logotype

    Catalyst BPX

    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Ability to deliver

    31.3/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Email Support Services
    85% Other
    View Profile Visit Website
  17. vlbpo cx Logotype

    vlbpo cx

    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Ability to deliver

    26.7/40.0
    16.6/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Email Support Services
    55% Other
    View Profile Visit Website
  18. Conectys Logotype

    Conectys

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    14.6/20 Reviews
    0.6/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    26% Email Support Services
    60% Other
    View Profile Visit Website
  19. Telework PH Logotype

    Telework PH

    $1,000+
    < $25 / hr
    250 - 999
    Baliuag, Philippines

    Ability to deliver

    24/40.0
    16.2/20 Reviews
    2.7/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    30% Email Support Services
    75% Other
    View Profile Visit Website
  20. Staffwiz LLC Logotype

    Staffwiz LLC

    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Ability to deliver

    30/40.0
    16/20 Reviews
    8.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Email Support Services
    85% Other
    View Profile Visit Website
  21. Staff Outsourcing Solutions Logotype

    Staff Outsourcing Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    26.5/40.0
    16.8/20 Reviews
    4.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    15% Email Support Services
    90% Other
    View Profile Visit Website
  22. ND-KNOW SOLUTIONS Logotype

    ND-KNOW SOLUTIONS

    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines

    Ability to deliver

    25.8/40.0
    16.4/20 Reviews
    5.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    35% Email Support Services
    80% Other
    View Profile Visit Website
  23. Reliasourcing Inc Logotype

    Reliasourcing Inc

    Undisclosed
    Undisclosed
    250 - 999
    Pasay, Philippines

    Ability to deliver

    21.1/40.0
    15.6/20 Reviews
    0.9/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    25% Email Support Services
    60% Other
    View Profile Visit Website
  24. STAFFVIRTUAL Logotype

    STAFFVIRTUAL

    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Ability to deliver

    23.7/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Email Support Services
    90% Other
    View Profile Visit Website
  25. SPLACE BPO Logotype

    SPLACE BPO

    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    30% Email Support Services
    80% Other
    View Profile Visit Website
  26. Pac Biz Contact Center Outsourcing Logotype

    Pac Biz Contact Center Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Ability to deliver

    24/40.0
    15.2/20 Reviews
    1.9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    10% Email Support Services
    55% Other
    View Profile Visit Website
  27. Magellan Solutions Outsourcing Inc Logotype

    Magellan Solutions Outsourcing Inc

    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Ability to deliver

    20.5/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    13% Email Support Services
    75% Other
    View Profile Visit Website
  28. Concert 8 Solutions Inc. Logotype

    Concert 8 Solutions Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Ability to deliver

    19.3/40.0
    11.6/20 Reviews
    2.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    10% Email Support Services
    35% Other
    View Profile Visit Website
  29. Konnektors Logotype

    Konnektors

    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines

    Ability to deliver

    21.7/40.0
    14.2/20 Reviews
    2.7/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    22% Email Support Services
    90% Other
    View Profile Visit Website
  30. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    35.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    40% Email Support Services
    40% Other
    View Profile Visit Website

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