Top Answering Service in Manila
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66 Companies
List of the Top Manila Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Manila, PhilippinesServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Easy to work with
Clients consistently express that Moneypenny USA is exceptionally easy to work with, highlighting their straightforward communication and personalized service. One client noted that Moneypenny simplifies processes that were previously complicated with other vendors, while another praised the effortless collaboration and prompt responses from their account manager. Overall, the sentiment is overwhelmingly positive, indicating that Moneypenny's approach fosters a seamless and effective partnership.-
Answering Service for Medical Office
5.0 Jul 30, 2019The workflow between our team and theirs was highly effective. It literally only takes a few minutes to set the schedule and transfer the phone. Couldn't be easier.
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Answering Service for B2B Medical Company
5.0 Mar 14, 2019The workflow between our team and theirs is excellent. They're easy to work with, which makes the collaboration smooth and efficient. I've always been satisfied whenever I've called Moneypenny.
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Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Taguig, PhilippinesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Proactive
Helpware has received overwhelmingly positive feedback regarding their proactive approach in client engagements. Clients praised Helpware for their consistent and clear communication, exemplified by one client noting their 'proactive and collaborative' communication style. Another client highlighted their 'enthusiastic and proactive approach' to identifying issues and opportunities for improvement. Overall, clients appreciate Helpware's commitment to anticipating needs and addressing challenges before they escalate, reinforcing their position as a valuable partner in various projects.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization
5.0 Jun 2, 2021I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021They were extremely proactive in surfacing opportunities for improvements either in our product or our business practices. We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019Their team is extremely responsive to our questions and feedback and provides updates proactively. Their customer service has made the process as easy and smooth as possible for us.
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Social Media Management for Author
5.0 Feb 26, 2019Their project management is fantastic, and they proactively schedule meetings to keep everyone on the same page.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 192 projectsRemote CoWorker is a dynamic provider of Contact Center Services, offering a range of solutions including Customer Support Services and Telephonic Support. Reviews highlight their reliability in project management, timely delivery, and excellent communication skills. Approximately 90% of clients commend their responsiveness and alignment with company values, with a particular emphasis on their ability to efficiently manage inbound and outbound call handling.
16 of 17 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their effective communication, responsiveness, and ability to deliver on time. Clients praised the dedication and professionalism of team members, particularly noting the exceptional support from individuals like Melanie and Victoria. Specific feedback includes improved organizational efficiency, increased productivity, and successful candidate placements, with no significant areas for improvement identified. Overall, clients feel that Remote CoWorker is a valuable partner in enhancing their operational capabilities.Was this helpful?
7 of 7 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Remote CoWorker has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients appreciate their prompt responses and effective management of appointment scheduling and customer inquiries, highlighting strengths in communication and operational efficiency. Notable comments include consistent delivery on time and their commitment to enhancing client operations. No areas for improvement were suggested, underscoring the provider's expertise and reliability in supporting diverse business needs.
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20 of 21 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read moreWas this helpful?
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$100,000+Undisclosed10,000+Pasig, Philippines
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Business Consulting10% Content Moderation ServicesFocus Areas
100% Answering servicesSee all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
See All Locations (18)Pasig, Philippines
21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
Pasig, Philippines 1605501 - 750
63288629500
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
15% Answering services75% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsEnshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality.
2 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for SaaS Startup
4.5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
Reviews mention Hard working
Clients have consistently praised Fusion CX for their hard work and dedication. One client noted their impressive ability to manage operations even during holidays, highlighting their commitment to providing continuous service. Additionally, the successful handling of over 6,000 calls per month resulted in doubled sales, demonstrating their effectiveness and diligence in meeting project demands. Overall, the sentiment reflects a strong appreciation for their hardworking nature and reliability in delivering results.-
Order & Complaint Management Support for Delivery App Co
5.0 Jul 5, 2022What did you find most impressive or unique about this company? They manage to work even within holidays.
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Industry Experience
Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively.
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Retail Business services Information technology Manufacturing IT Services Nonprofit Telecommunications Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service.Was this helpful?
See All Locations (22)Pasig, Philippines
601 & 602 Orient Square Bldg
Pasig, Philippines 1600301 - 400
02-5068932
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$50,000+< $25 / hr10,000+Taguig, Philippines
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
70% Answering services30% Inbound appointment schedulingSee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
Reviews mention Professional
Clients consistently commend Welsend for their exceptional professionalism and strong project management capabilities. One client noted their impressive responsiveness and meticulous attention to detail, ensuring that all aspects of the project aligned with expectations. Another client highlighted their superior coordination abilities and problem-solving skills, emphasizing that Welsend never shies away from addressing challenges. Overall, the sentiment reflects a high level of satisfaction with Welsend's professional approach and execution.-
Call Center Services for Telecommunications Company
5.0 Dec 11, 2023Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism. Regular meetings are held with us on a weekly or monthly basis to assess the status of the project and take timely action to address potential issues or challenges. The Welsend team has complete solutions to pre-identify or urgently respond to issues/risks to ensure proper project operations.
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Staffing Support & Analytics for Manufacturing Company
5.0 Feb 15, 2022They have strong project management capability. They never hide problems or find excuses if there are any. Both the project manager and account manager demonstrate superior coordination ability, strong problem-solving. Professionalism!
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5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
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Taguig, Philippines
Upper McKinley Road
Taguig, Philippines21 - 30
See All Locations (19)Taguig, Philippines
24 Upper McKinley Hill
Taguig, Philippines 1634101 - 150
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$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Services provided
15% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
100% Answering servicesSee all 10 projectsBoldr. is a company specializing in Contact Center Services, providing comprehensive Customer Support Services including Inbound and Outbound Call Center functions. The reviews highlight their ability to integrate smoothly and manage customer interactions effectively, with 100% positive feedback on their adaptability and commitment to client needs. Reviewers commend Boldr.'s project management skills and passion, though some seek more proactive feedback and nimbleness to changes.
Reviews mention Great team
Clients consistently praise Boldr for their exceptional team dynamics and effectiveness. One reviewer noted that their assigned team members, including Vicky and Nikki, maintained excellent communication and fostered a friendly, relationship-focused atmosphere. The client highlighted Boldr's commitment to understanding their needs and delivering results, stating that no request was too much for them. Overall, the sentiment reflects a strong appreciation for Boldr's dedicated and capable team, contributing to successful project outcomes.-
Call Center Services for Insurance Company
5.0 Aug 23, 2022Boldr.’s passion for their company and people is their biggest strength. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. All their team members are willing to do just a little extra to reach success.
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Recruiting Services for Relationship Management Company
5.0 Dec 23, 2023I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Recruiting Services for Relationship Management Company
5.0 Dec 23, 2023I love that Boldr is focused on their employees (or team members); they focus on natural working hours and building a great team. They thoroughly understood our needs and effectively delivered on them.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Email, Call and Chat BPO Support for Home Goods Company
4.5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, Read moreWas this helpful?
Industry Experience
Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions.
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Other industries Other Industry Retail Manufacturing Consumer Products Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.Was this helpful?
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UndisclosedUndisclosed10,000+Makati, Philippines
Services provided
15% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +325% IT Staff Augmentation5% Engineering5% HR ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Easy to work with
Clients consistently describe Emapta as easy to work with, highlighting their approachability and responsiveness. One client noted that the EMAPTA consultant was 'instantly able to understand challenges' and was 'an absolute pleasure to work with.' Weekly meetings facilitated effective communication, with project managers who listened to team input. Overall, feedback reflects a strong sentiment of satisfaction regarding Emapta's collaborative and supportive approach throughout the project.-
Website Dev for Health Care Provider
5.0 Oct 25, 2020The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
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Healthcare Other Industry Energy & natural resourcesWas this helpful?
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Makati, Philippines
4th, 5th, 6th, 10th, and 11th, PNB Makati Bldg., 6754 Ayala Avenue, Makati City
Makati, Philippines 1229201 - 250
+63 2 8540 0032
Makati, Philippines
4th Floor, BDO Equitable Tower, 8751 Paseo de Roxas, Bel-Air Makati City
Makati, Philippines 1227151 - 200
+63 2 8540 0032
Makati, Philippines
2nd Floor & 7th Floor, 6780 Building, 6780 Ayala Avenue, Makati City
Makati, Philippines 1229151 - 200
+63 2 8540 0032
See All Locations (19)Makati, Philippines
2nd Floor, Goodland Building, 377 Senator Gil Puyat Avenue, Makati City
Makati, Philippines 1200201 - 250
+63 2 8540 0026
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Call Center Services40% Employer of Record (EOR) Services25% Back Office Outsourcing +110% IT Strategy ConsultingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
Reviews mention Easy to work with
Clients consistently express that TRU29 Solutions Inc. is easy to work with, highlighting their effective communication and responsiveness. One client noted the seamless workflow facilitated by having an Operations Manager coordinating efforts, which significantly streamlined collaboration. Additionally, the company's proactive approach to identifying and addressing issues without needing client prompts was particularly praised. Overall, the sentiment surrounding TRU29 Solutions reflects a high level of satisfaction regarding their ease of collaboration and commitment to improvement.-
Social Media Marketing for Marketing & Advertising Agency
5.0 Jan 15, 2021The workflow between our team and theirs was very easy. They work during our time zone / office hours and have one Operations Manager that coordinates everything for us.
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Industry Experience
TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
14 of 14 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Integration Solutions Co
5.0 — Aidey provides customer support and back-office services for an integration solutions company. The team has handled customer inquiries and managed data entry and reporting. Read moreWas this helpful?
Industry Experience
Aidey demonstrates significant expertise in various industries, notably manufacturing, financial services, fitness, and education. Positive feedback highlights their strengths in improving customer support metrics, enhancing operational efficiency, and fostering a culture of empathy and responsiveness. Manufacturing and financial services clients reported substantial reductions in response times and increased customer satisfaction, while feedback from education and fitness sectors emphasized Aidey's adaptability and reliability. Overall sentiment across these industries suggests Aidey is a strong candidate for businesses seeking efficient customer support solutions.
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Manufacturing Financial services Fitness Software Real estate Media Education Hospitality & leisure Healthcare Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Aidey consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients appreciate that Aidey's pricing aligns with their budgets while delivering high-quality services. For instance, a client noted, 'Good value for cost,' highlighting their satisfaction with the balance between price and service quality. Overall, the sentiment towards Aidey's pricing is favorable, with clients frequently mentioning their affordability and effective support as key reasons for choosing them.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services10% Accounting10% Back Office Outsourcing +710% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 12 projectsSourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.
Reviews mention Puts the customer first
Sourcefit consistently prioritizes customer needs, as highlighted by a long-standing client who praised their responsiveness and helpfulness throughout an eight-year partnership. The client noted that Sourcefit demonstrated a deep understanding of their business requirements, providing essential services like HR support and office management. Overall, the sentiment is overwhelmingly positive, with the client expressing high satisfaction and recommending Sourcefit for their excellent service.-
HR Support & Staff Augmentation for Digital Agency
5.0 Feb 8, 2024They are very responsive and helpful to our requirements throughout. Extremely friendly, they had a deep understanding of our business requirements and operated a well-established process to meet our objectives. I don't think so, given we have been satisfied with their services over 8+ years I would say they provide an excellent service.
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Industry Experience
Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support.
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Medical Financial services Logistics & Supply Chain Software Information technology ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Sourcefit consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients highlight that the pricing fits their budgets while providing excellent service quality. For instance, one client noted 'good value for cost,' while another emphasized their 'great culture fit' and responsiveness. Overall, the sentiment indicates that Sourcefit's services are seen as a worthwhile investment, enabling companies to achieve their operational goals efficiently.Was this helpful?
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$5,000+< $25 / hr50 - 249Caloocan, Philippines
Services provided
35% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
See All Locations (3)Caloocan, Philippines
4th Floor Araneta Square Mall
Caloocan, Philippines 140076 - 100
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 4 projectsLoop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care.
Reviews mention Flexible
The sentiment regarding flexibility is notably positive, with clients highlighting Loop Contact Solutions' willingness to adapt to their specific needs. One client emphasized their flexibility in taking on a project that was outside their core business, which significantly contributed to the partnership's success. Overall, the feedback reflects satisfaction with LCS's ability to adjust processes and meet project requirements effectively.-
Lead Follow-Up Services for Tape & Label Dispenser Mfr
5.0 Sep 6, 2022Their flexibility; Our scope of work was not originally part of their core business, yet they agreed to partner with us on this project.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Razor Manufacturing Company
5.0 — A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
10% Call Center Services30% Accounting30% Finance & Accounting Outsourcing (FAO) +415% Back Office Outsourcing5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SIFocus Areas
43% Answering services43% Virtual receptionist14% Inbound appointment schedulingSee all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.-
Business Services for Digital Marketing & Consulting Agency
5.0 Aug 23, 2021Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience
Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Human Resources Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.Was this helpful?
See All Locations (2)Makati, Philippines
10 Jupiter
Makati, Philippines 1209201 - 250
1300 788 451
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$1,000+< $25 / hr250 - 999Quezon City, Philippines
Services provided
14% Call Center Services30% Back Office Outsourcing16% Customer Service Outsourcing +315% Finance & Accounting Outsourcing (FAO)15% PEO/Employee Leasing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsPremier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.
Reviews mention Easy to work with
Clients consistently express that Premier BPO is easy to work with, highlighting their effective communication and quick response times. One client noted, 'Premier BPO is very quick to offer solutions,' and another emphasized, 'We love working with Premier BPO.' The overall sentiment is highly positive, with clients appreciating the seamless integration into their operations and the strong customer service provided.-
Virtual Assistant for IT Company
5.0 Aug 12, 2017We love working with Premier BPO. They are great at working with customers. It has been 10 years.
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Read 3 Reviews1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.Was this helpful?
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
67% Answering services33% Inbound appointment schedulingSee all 12 projectsMagellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.
Reviews mention Professional
Magellan Solutions Outsourcing Inc has received consistently positive feedback regarding their professionalism. Clients highlighted their ability to handle a high volume of calls efficiently and to provide exceptional customer service. For instance, one client noted that they save at least 30-40 hours per week, while another mentioned an increase in customer satisfaction rates by over 10%. Overall, clients appreciate their organization, responsiveness, and commitment to understanding customer needs.-
Phone & Customer Support Services for Retail Company
5.0 Nov 2, 2017This is a great company to work with. They are very professional and offer great customer service. They take the time to learn all about our company, so that they can assist our customers.
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Call Center Management for Life Sciences Company
4.5 Nov 2, 2017The provider's strengths are their professionalism, organization, and ability to relate to the customer's needs. I am highly satisfied with their performance so far. I look forward to a continued partnership.
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Lead Generation for Manufacturing Firm
5.0 Aug 23, 2017They are very professional and if I owned a business, I would work with them. They manage themselves well.
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3 of 10 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Claims Processing for Enterprise Consumer Products Firm
4.0 — Read moreWas this helpful?
Industry Experience
Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services.
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Other industries Retail Manufacturing Media Consumer ProductsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Business ConsultingFocus Areas
100% Answering servicesSee all 4 projectsNICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.
Reviews mention Reasonable pricing
Clients express positive sentiments regarding NICE inContact's reasonable pricing, highlighting it as a competitive advantage. One review specifically notes that the service provider offers 'good support and competitive prices,' indicating satisfaction with the value received. Additionally, the client estimates savings of 5 to 10% on average monthly spending, further reinforcing the perception of affordability and cost-effectiveness in their services.-
IVR Services
4.5 Dec 21, 2017They offer updated tools, good support, and competitive prices.
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Read 4 Reviews0 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
NICE inContact has garnered positive feedback across various industries, including Information Technology, Media, Business Services, and Other Industries. Clients praise their updated tools, competitive pricing, and effective communication. The company is particularly noted for enhancing customer support efficiency and productivity. Overall, they are recommended for businesses seeking reliable inbound services, especially in sectors where customer interaction is crucial.
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Other industries Information technology Media Business servicesWas this helpful?
See All Locations (6)Taguig, Philippines
Picadilly Star, Suite 903 4th Ave Corner 27th St Fort Bonifacio, Global City
Taguig, Philippines 163650 - 75
63.02.410.4300
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$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Services provided
20% Call Center Services40% IT Managed Services20% Back Office Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 4 projectsMainSource 365 Tech LLC is a comprehensive managed IT service provider offering solutions like cybersecurity, tech support, digital marketing, and web development. Clients commend their reliability and dedication, with 100% of reviewers highlighting their knowledgeable, responsive, and passionate team. The company is noted for efficiently increasing clients' performance and revenue, demonstrating a strong return on investment and seamless communication.
Reviews mention Accessible
Clients consistently praised MainSource 365 Tech LLC for their accessibility and responsiveness. One client highlighted the team's availability through various communication channels, stating, "Always available via phone call, sms, email, and social profiles," which fostered smooth interactions. Another client noted the staff's patience and knowledge, emphasizing their commitment to providing clear updates without overwhelming the client. Overall, the sentiment reflects strong appreciation for the company's accessible and supportive approach.-
Managed IT Services for Feline Adoption Center
5.0 Feb 17, 2021Always available via phone call, sms, email, and social profiles. The best part is the fun, smooth, fast communication!
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Managed IT Services & Marketing for Home Liquidation Firm
5.0 Jul 30, 2020They’ve been awesome. They’re knowledgeable, responsive, and available.
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Industry Experience
Main Source 365 Tech LLC has demonstrated expertise across various industries, including non-profit (feline rescue), B2B, real estate, and construction. Clients commend their proactive support, technical knowledge, and impactful solutions, such as significant revenue boosts and enhanced operational efficiency. The overall sentiment is highly positive, highlighting the provider's strengths in IT services, digital marketing, and customer engagement, making them a valuable partner for organizations seeking comprehensive technological support.
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Construction Nonprofit Consumer Products Real estateWas this helpful?
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See All Locations (2)Pasig, Philippines
Tycoon center bldg
Pasig, Philippines 160010 - 15
+63 9175470365
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +810% Customer Service Outsourcing10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 1 projectsWe create flexible, fully remote work opportunities in companies around the world.If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet
Read more1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised BruntWork for their efficient candidate selection process and seamless integration of team members. One client noted the smoothness and high quality of the hiring process, leading to increased efficiency within their organization. Communication was highlighted as effective, with timely project delivery. Overall, the sentiment is highly positive, with clients expressing satisfaction and noting no areas for improvement.Was this helpful?
Industry Experience
BruntWork has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, receiving positive feedback for their efficiency and quality of work. Clients reported improved internal processes and increased operational efficiency following their engagement. The overall sentiment is highly favorable, with clients appreciating BruntWork's commitment to delivering results on time and their alignment with company values, making them a suitable partner for businesses in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive BruntWork as offering significant value for money, with feedback highlighting efficient processes and high-quality service. One client noted a smooth hiring experience for under $10,000, resulting in increased efficiency within their team. Overall, the sentiment is positive, with no reported areas for improvement, indicating that clients feel their investment yields substantial returns.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesMotif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
Read moreSee All Locations (5)Quezon City, Philippines
4/F, E-Commerce Plaza, 1 Garden Road Eastwood Cyberpark, Bagumbayan, Libis
Quezon City, Philippines 111021 - 30
63.2.900.1158
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$25,000+< $25 / hr10,000+Makati, Philippines
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +310% Custom Software Development5% AI Development5% AR/VR DevelopmentFocus Areas
100% Answering servicesVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Makati, Philippines
SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
Makati, Philippines 12262001 - 5000
1639177775555
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
60% Answering services40% Inbound appointment schedulingCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read moreSee All Locations (4)Mandaluyong, Philippines
Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552101 - 150
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UndisclosedUndisclosed1,000 - 9,999Pasay, Philippines
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingEPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
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UndisclosedUndisclosed10,000+Pasay, Philippines
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Pasay, Philippines
Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300301 - 400
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$250,000+Undisclosed10,000+Taguig, Philippines
Services provided
10% Call Center Services10% AI Development10% Application Testing +710% Blockchain10% Branding10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFocus Areas
67% Answering services33% Inbound appointment schedulingFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read moreSee All Locations (8)Taguig, Philippines
West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
Taguig, Philippines 16342001 - 5000
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$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Business Consulting +110% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesFirstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Muntinlupa, Philippines
Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 178176 - 100
+63 2 858 2000
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
Read moreSee All Locations (6)Quezon City, Philippines
Level 23F IBM Plaza 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Ave. (C-5) Bagumbayan
Quezon City, Philippines 111041 - 49
63.2.802.6600
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$10,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
100% Answering servicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Taguig, Philippines
16F Three World Square, Upper McKinley Road, Fort Bonifacio,
Taguig, Philippines 1634201 - 250
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$250,000+$25 - $49 / hr1,000 - 9,999Pasay, Philippines
Services provided
20% Call Center Services65% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
100% Answering servicesTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Pasay, Philippines
14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
Pasay, Philippines 1300501 - 750
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesOWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Quezon City, Philippines
41 Commonwealth Avenue
Quezon City, Philippines 11271001 - 2000
+63 2 8952 9575
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
32% Call Center Services45% Customer Service Outsourcing18% Back Office Outsourcing +15% TranscriptionFocus Areas
100% Answering servicesAsia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Pasig, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Recruitment Process Outsourcing20% StaffingFocus Areas
100% Answering servicesISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing.
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$5,000+Undisclosed250 - 999Makati, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingOmada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Data Annotation ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistIn Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Makati, Philippines
4th Floor, 6750 Ayala Avenue 1226
Makati, Philippines 1226101 - 150
63.2.819.3714
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$10,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
25% Call Center Services50% Back Office Outsourcing25% Data Annotation ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistLaunched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999Manila, Philippines
Services provided
40% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +410% Sales Outsourcing5% IT Managed Services5% IT Staff Augmentation5% Social Media MarketingFocus Areas
10% Answering services90% Inbound appointment schedulingIn Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Manila, Philippines
1172 Quirino Avenue Extension
Manila, Philippines151 - 200
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$1,000+Undisclosed250 - 999Pateros, Philippines
Services provided
20% Call Center Services20% Email Marketing20% SMS Marketing +220% Search Engine Optimization20% Video MarketingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistLaunched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization.
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$10,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
15% Call Center Services20% Accounting15% Architectural Design +415% Back Office Outsourcing15% Customer Service Outsourcing10% Engineering10% IT Staff AugmentationFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistIntelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment scheduling247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
12% Call Center Services25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +225% Sales Outsourcing13% Back Office OutsourcingFocus Areas
100% Answering servicesAxiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Call Center Services35% Employer of Record (EOR) Services15% Back Office Outsourcing +55% HR Outsourcing5% PEO/Employee Leasing5% Recruiting5% Recruitment Process Outsourcing5% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 1 projectsDesigning solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesGlobal Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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$1,000+< $25 / hr10,000+Pasig, Philippines
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
100% Answering servicesStartek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Pasig, Philippines
Silver City 3 Frontera Verde Brgy Ugong Frontera Verde
Pasig, Philippines 1609301 - 400
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing30% Social Media MarketingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingYugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Quezon City, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
45% Answering services30% Virtual receptionist25% Inbound appointment scheduling41 Globl, a phone answering service, is in Quezon City, Philippines. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2023.
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$1,000+< $25 / hr10 - 49Imus, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Content Moderation Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSupport 360 Contact BPO Services is a call center. Their small team of employees is located in Imus, Philippines. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Quezon City, Philippines
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingIT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
Read moreSee All Locations (2)Quezon City, Philippines
corner Epifanio de los Santos Avenue
Quezon City, Philippines 1100101 - 150
1-888-410-0417
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$1,000+< $25 / hr10 - 49Pasig, Philippines
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +125% StaffingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall center WinSolutions Corporation focuses on Call Center Services and Customer Service Outsourcing. They were founded in 2014.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 Manila Answering Services Companies
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$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$50,000+< $25 / hr10,000+Taguig, Philippines
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed10,000+Makati, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.6/40.016.2/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$100,000+Undisclosed10,000+Pasig, Philippines
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.3/40.018.6/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
10% Call Center Services15% Answering services90% Other -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
26.5/40.016.4/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services40% Answering services65% Other -
$1,000+< $25 / hr50 - 249Makati, Philippines
Ability to deliver
21.1/40.013.2/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
40% Call Center Services80% Answering services60% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
26.5/40.016.4/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services43% Answering services90% Other -
$1,000+< $25 / hr250 - 999Quezon City, Philippines
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
14% Call Center Services100% Answering services86% Other -
$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
20% Call Center Services67% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Ability to deliver
24.3/40.015.8/20 Reviews3.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
UndisclosedUndisclosed250 - 999Makati, Philippines
Ability to deliver
22.4/40.016.8/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
10.8/40.00/20 Reviews5.3/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$25,000+< $25 / hr10,000+Makati, Philippines
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Call Center Services60% Answering services85% Other -
UndisclosedUndisclosed1,000 - 9,999Pasay, Philippines
Ability to deliver
8.1/40.00/20 Reviews2.6/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed10,000+Pasay, Philippines
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services85% Answering services77% Other -
$250,000+Undisclosed10,000+Taguig, Philippines
Ability to deliver
9.3/40.00/20 Reviews1.2/10 Clients & Experience8.1/10 Market PresenceService focus
10% Call Center Services67% Answering services90% Other -
$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services100% Answering services55% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$10,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$250,000+$25 - $49 / hr1,000 - 9,999Pasay, Philippines
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services100% Answering services
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