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Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
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Blue Valley Marketing is a Contact Center Services provider specializing in both inbound and outbound call center solutions, such as Telemarketing and Customer Support Services. Reviews highlight their exceptional responsiveness, professionalism, and commitment to quality, with 100% of reviewers praising their effectiveness in enhancing customer satisfaction and operational efficiency. Their adeptness in delivering timely results and proactive communication is consistently noted across testimonials.
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Helpware is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. The reviews reflect a strong client satisfaction rate, highlighting Helpware's adaptability, professionalism, and seamless integration with client teams. Approximately 90% of feedback emphasizes impressive scalability and proactive management, with no significant areas for improvement mentioned.
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Remote CoWorker is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as virtual assistance, telemarketing, and administrative support. Their reviews reflect a strong emphasis on timely communication and responsiveness, with 100% of reviewers noting their quick adaptation and efficiency. Additionally, an impressive 86% of reviewers highlight the company's excellent value for cost and professional project management.
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Boldr. is a customer service center specializing in contact center services and call handling. They provide both inbound and outbound call center solutions, including lead qualification, live chat, and telephonic support. Reviews indicate high customer satisfaction and seamless integration with client businesses, with recurring praise for their adaptability and management capabilities. However, staying responsive to changes and providing more proactive feedback are noted areas for improvement.
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Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
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Sourcefit is a contact center service provider specializing in outsourced call center solutions, inbound and outbound call management, and telephonic support. Overall, reviewers appreciate Sourcefit's cost-effectiveness, cultural alignment, and proactive communication, with 67% highlighting their ability to source and manage BPO specialists efficiently, while some mention areas for improvement in internal communication.
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Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
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TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
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Big Outsource is a Customer Support Services provider specializing in Contact Center Services, including Inbound and Outbound Call Center operations. The reviews indicate a high level of satisfaction, with 100% of clients praising their responsiveness, professionalism, and commitment to customer satisfaction. Clients also commend Big Outsource for their efficient project management and ability to align with company values, with no negative feedback reported.
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Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
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Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
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Aidey is a customer support service provider specializing in Contact Center Services, including Inbound and Outbound Call Center operations, Email and Chat Management, and Phone Support. Clients commend Aidey for their professionalism, quick setup, and effective customer service solutions, with 85% of customers receiving resolutions in under five minutes. Their dedication and responsiveness lead to high customer satisfaction and efficient collaboration with various teams.
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TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
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Customer Umbrella is a company specializing in Contact Center Services, excelling in both inbound and outbound call handling. They provide efficient customer support solutions, evidenced by a 40% reduction in response times and a 25% increase in satisfaction for one client. Consistently praised for professionalism and adaptability, 100% of reviewers highlight their exceptional service and seamless integration into business operations.
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vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
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hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
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Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.
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Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.
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NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.
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MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.
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Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
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Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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OWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services.
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Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.
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ISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing.
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Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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Launched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization.
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Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Designing IT-BPO (IT and Business Process Outsourcing) solutions that will TRULY suit your business needs.
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247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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Axiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
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Global Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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Yugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing.
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41 Globl, a phone answering service, is in Quezon City, Philippines. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2023.
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Loop Contact Solutions is a specialized provider of Contact Center Services, offering comprehensive Customer Support Services such as Inbound and Outbound Call Centers, and Telephonic Support. The company receives overwhelmingly positive feedback, with approximately 100% of reviewers praising their responsiveness and adaptability. Clients highlight their rapid learning and effective project management, emphasizing Loop’s customer-centric approach and ability to enhance client sales and service efficiency.
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Support 360 Contact BPO Services is a call center. Their small team of employees is located in Imus, Philippines. Their team offers Call Center Services and Back Office Outsourcing.
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Founded in 2020, Marison Client Services, a small call center company, is in Quezon City, Philippines. Their team specializes in Call Center Services and Back Office Outsourcing.
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![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
