Top Answering Service in Manila
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Manila, PhilippinesServices provided
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See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
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$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
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See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
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See all 176 projectsRemote CoWorker is a company specializing in Contact Center Services, offering a range of solutions including Customer Support Services, Inbound Call Center, and Telemarketing Services. With over 90% positive feedback, clients consistently commend their reliable project management, timely delivery, and professional communication. Approximately 60% of reviews highlight Remote CoWorker's flexibility and responsiveness, while others praise their efficient onboarding process and commitment to client success.
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$10,000+< $25 / hr250 - 999Santo Tomas, Philippines
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See all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
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$100,000+Undisclosed10,000+Pasig, Philippines
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See all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
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See all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
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$10,000+< $25 / hr10,000+Pasig, Philippines
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See all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
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$50,000+< $25 / hr10,000+Taguig, Philippines
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See all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
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$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
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See all 10 projectsBoldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes.
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$1,000+< $25 / hr10 - 49Manila, Philippines
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See all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
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UndisclosedUndisclosed10,000+Makati, Philippines
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See all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
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See all 4 projectsTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
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See all 12 projectsSourcefit is a company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and telephonic support. Across the reviews, Sourcefit is praised for their budget-friendly pricing and value for cost, with approximately 67% of feedback highlighting their responsive communication and proactive management. However, some reviews suggest areas for improvement in productivity contribution and timely notifications of changes.
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$1,000+< $25 / hr250 - 999Pasay, Philippines
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See all 20 projectsCustomer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.
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$5,000+< $25 / hr50 - 249Caloocan, Philippines
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See all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
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UndisclosedUndisclosed50 - 249Makati, Philippines
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See all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
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$1,000+< $25 / hr250 - 999Quezon City, Philippines
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See all 4 projectsPremier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
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See all 12 projectsMagellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
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See all 4 projectsNICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.
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$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
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See all 4 projectsMainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
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Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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$25,000+< $25 / hr10,000+Makati, Philippines
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VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
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Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Pasay, Philippines
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EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
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UndisclosedUndisclosed10,000+Pasay, Philippines
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Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$250,000+Undisclosed10,000+Taguig, Philippines
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Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
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Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
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Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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$10,000+< $25 / hr1,000 - 9,999Taguig, Philippines
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Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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$250,000+$25 - $49 / hr1,000 - 9,999Pasay, Philippines
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TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
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OWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
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Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
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Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Pasig, Philippines
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ISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing.
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$5,000+Undisclosed250 - 999Makati, Philippines
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Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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$250,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
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Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
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In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Makati, Philippines
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Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$10,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
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Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999Manila, Philippines
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In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Pateros, Philippines
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Launched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed250 - 999Makati, Philippines
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247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
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Axiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
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See all 1 projectsDesigning solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way
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$1,000+< $25 / hr50 - 249Makati, Philippines
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Global Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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$1,000+< $25 / hr10,000+Pasig, Philippines
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Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Manila, Philippines
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Yugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Quezon City, Philippines
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41 Globl, a phone answering service, is in Quezon City, Philippines. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2023.
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$1,000+< $25 / hr50 - 249Makati, Philippines
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See all 4 projectsLoop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care.
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$1,000+< $25 / hr10 - 49Imus, Philippines
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Support 360 Contact BPO Services is a call center. Their small team of employees is located in Imus, Philippines. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Quezon City, Philippines
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IT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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List of the Top 15 Manila Answering Services Companies
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$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$50,000+< $25 / hr10,000+Taguig, Philippines
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed10,000+Makati, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$100,000+Undisclosed10,000+Pasig, Philippines
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
10% Call Center Services15% Answering services90% Other -
$1,000+< $25 / hr250 - 999Pasay, Philippines
Ability to deliver
28/40.017/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services40% Answering services65% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
26.5/40.016.4/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services43% Answering services90% Other -
$1,000+< $25 / hr250 - 999Quezon City, Philippines
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
14% Call Center Services100% Answering services86% Other -
$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
20% Call Center Services67% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Ability to deliver
24.3/40.015.8/20 Reviews3.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
10.8/40.00/20 Reviews5.3/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$25,000+< $25 / hr10,000+Makati, Philippines
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Call Center Services60% Answering services85% Other -
UndisclosedUndisclosed1,000 - 9,999Pasay, Philippines
Ability to deliver
8.1/40.00/20 Reviews2.6/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed10,000+Pasay, Philippines
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services85% Answering services77% Other -
$250,000+Undisclosed10,000+Taguig, Philippines
Ability to deliver
9.3/40.00/20 Reviews1.2/10 Clients & Experience8.1/10 Market PresenceService focus
10% Call Center Services67% Answering services90% Other -
$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services100% Answering services55% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$10,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$250,000+$25 - $49 / hr1,000 - 9,999Pasay, Philippines
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services75% Answering services60% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
