Top Outbound Call Centers
4,732 Companies
List of the Top Outbound Call Center Services
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$1,000+< $25 / hr10 - 49
Services provided
20% Accounting10% Back Office Outsourcing10% Call Center Services +6 services10% Customer Service Outsourcing10% Digital Strategy10% Email Marketing10% Finance & Accounting Outsourcing (FAO)10% Search Engine Optimization10% Social Media MarketingExpert HR Outsourcing Pvt. Ltd is an Accounting company. They are located in Kathmandu, Nepal and have small team. They focus on Accounting and Digital Strategy.
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UndisclosedUndisclosed10 - 49
Services provided
20% Back Office Outsourcing10% Business Consulting10% CRM Consulting and SI +6 services10% Customer Service Outsourcing10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Sales Outsourcing10% StaffingHoryzon Network is a small Back Office Outsourcing company in Cluj-Napoca, Romania. Their services include Back Office Outsourcing and Business Consulting.
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$1,000+$25 - $49 / hr2 - 9Rajkot, India
Services provided
15% Graphic Design15% Logo15% Search Engine Optimization +5 services15% Web Development10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Video ProductionTrezine Studios LLP, a SEO company, is headquartered in Rajkot, India. They focus on Search Engine Optimization and Graphic Design.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
48% Call Center Services42% Customer Service Outsourcing10% Back Office OutsourcingCampaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Fort Worth, TX
Services provided
30% HR Consulting28% Customer Service Outsourcing18% Back Office Outsourcing +2 services14% Call Center Services10% Sales OutsourcingOneCall Contact Center, LLC is a HR Consulting company headquartered in Fort Worth, Texas. The team provides HR Consulting and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Oakville, Canada
Services provided
47% Call Center Services25% Back Office Outsourcing18% Customer Service Outsourcing +1 service10% Sales OutsourcingSmall answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hrFreelancerChittagong, Bangladesh
Services provided
20% BI & Big Data Consulting & SI20% Back Office Outsourcing20% Direct Marketing +2 services20% Sales Outsourcing20% Web DevelopmentDirect Marketing company ProEntry Solutions is headquartered in Chittagong, Bangladesh. They focus on Direct Marketing and BI & big data consulting & SI and were launched in 2024.
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$1,000+< $25 / hr2 - 9Bangkok, Thailand
Services provided
20% AI Development20% Pay Per Click15% Search Engine Optimization +4 services15% Social Media Marketing10% Application Testing10% Ecommerce Marketing10% Sales OutsourcingSee all 1 projectsKK Digital Group offers SEO services that have proven to be valuable in achieving measurable keyword results for their clients. Overall feedback highlights their professionalism, timely delivery, and customer-oriented approach, making them a reliable partner for digital marketing projects. The company has received praise for being polite and service-minded, with no significant areas for improvement noted.
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UndisclosedUndisclosed2 - 9Beograd, Serbia
Services provided
10% Business Consulting10% Conversion Optimization10% Corporate Training & Coaching +7 services10% Digital Strategy10% Email Marketing10% IT Strategy Consulting10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Social Media MarketingTrustVera, a Market Research company, is in Beograd, Serbia. Established in 2022, the team focuses on Market Research and Marketing Strategy.
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$1,000+< $25 / hr2 - 9
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSqoop+ Infotech is a Customer Service Outsourcing company founded in 2019. The small team focuses on Customer Service Outsourcing and Call Center Services.
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$5,000+$200 - $300 / hr2 - 9
Services provided
25% Business Consulting25% Marketing Strategy10% Corporate Training & Coaching +4 services10% Customer Service Outsourcing10% Digital Strategy10% Direct Marketing10% Sales OutsourcingFounded in 2021, Sales Dynamics is a small Marketing Strategy company. Their team specializes in Marketing Strategy and Business Consulting.
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$5,000+Undisclosed2 - 9New York, NY
Services provided
20% Content Marketing20% Email Marketing20% Social Media Marketing +4 services10% Application Testing10% Digital Strategy10% Marketing Strategy10% Sales OutsourcingHeadquartered in New York, New York, LatitudeBOX is a social media marketing agency. Established in 2020, the team provides Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr2 - 9Pune, India
Services provided
55% Document Digitization & Management10% Call Center Services8% Back Office Outsourcing +5 services7% IT Managed Services5% Corporate Law5% Family Law5% Insurance Law5% TranscriptionDiNaam Technology Solutions India Private Limited is a Document Digitization & Management company. They offer Document Digitization & Management and Call Center Services and were launched in 2022.
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$1,000+$25 - $49 / hr2 - 9Dehradun, India
Services provided
30% Business Consulting30% Digital Strategy30% Search Engine Optimization +1 service10% Sales OutsourcingSmall Digital Strategy company SolveGIG, is headquartered in Dehradun, India. Their services include Digital Strategy and Search Engine Optimization.
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$5,000+$100 - $149 / hr2 - 9
Services provided
50% Advertising25% Marketing Strategy15% Pay Per Click +1 service10% Sales OutsourcingMHT Digital is an Advertising company. Their team is located in London, England. The company offers Advertising and Marketing Strategy.
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$1,000+< $25 / hr2 - 9Kolkata, India
Services provided
40% Web Design15% Pay Per Click10% Call Center Services +4 services10% Logo10% Low/No Code Development10% Staffing5% Search Engine OptimizationWeb design agency Webzive specializes in Web Design and Pay Per Click. They are located in Kolkata, India.
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$1,000+$50 - $99 / hr2 - 9Guwahati, India
Services provided
70% Email Marketing10% Direct Marketing10% Market Research +1 service10% Sales OutsourcingDatazen Global is an Email Marketing company. Founded in 2018, the team offers Email Marketing and Direct Marketing. The agency is based in Guwahati, India and Bangalore, India.
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$1,000+$100 - $149 / hr2 - 9
Services provided
55% Business Consulting25% Back Office Outsourcing10% Corporate Training & Coaching +1 service10% Sales OutsourcingRealCloud Solutions is a Business Consulting company. The firm is based in West End, Australia. Their team specializes in Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Nairobi, Kenya
Services provided
15% CRM Consulting and SI15% Cloud Consulting & SI15% Digital Strategy +4 services15% IT Strategy Consulting15% Mobile App Development15% Web Design10% Call Center ServicesCidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
10% Advertising10% Branding10% Digital Strategy +9 services10% IT Managed Services10% Other Digital Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization5% Direct Marketing5% Event Management5% Event Marketing5% Marketing StrategyThe Search Studios is an Advertising company. They were founded in 2022 and specialize in Advertising and Branding.
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$1,000+< $25 / hr2 - 9Mableton, GA
Services provided
40% Back Office Outsourcing20% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +2 services15% Social Media Marketing10% Sales OutsourcingFounded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Westerville, OH
Services provided
15% Branding15% Marketing Strategy10% Content Marketing +6 services10% Digital Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignBoundless Marketing is a Westerville, Ohio-based branding agency. The team focuses on Branding and Marketing Strategy.
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$5,000+$100 - $149 / hr2 - 9
Services provided
15% Branding10% Content Marketing10% Email Marketing +7 services10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design5% Conversion OptimizationBranding firm LVT Marketing was founded in 2023. The team offers Branding and Social Media Marketing and is based in Reno, Nevada.
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$1,000+$50 - $99 / hr2 - 9Warszawa, Poland
Services provided
35% Social Media Marketing25% Content Marketing20% AI Development +2 services10% Event Management10% Sales OutsourcingREIZ, a social media marketing firm, was established in 2022. The small team specializes in Social Media Marketing and Content Marketing.
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$1,000+$25 - $49 / hr2 - 9
Services provided
10% Branding10% Ecommerce Marketing10% Email Marketing +7 services10% Graphic Design10% Logo10% Pay Per Click10% Print Design10% Sales Outsourcing10% Social Media Marketing10% Web DesignImpression Marketing Jamaica, a branding company, was founded in 2021. They focuses on Branding and Social Media Marketing.
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$1,000+$100 - $149 / hr2 - 9
Services provided
10% Branding10% Content Marketing10% Corporate Photography +7 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignMADIEST Consultores is a branding company. Established in 2018, the agency is headquartered in Ciudad de Guatemala, Guatemala. Their services include Branding and Social Media Marketing.
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$5,000+$50 - $99 / hr2 - 9Rīga, Latvia
Services provided
10% Content Marketing10% Corporate Photography10% Event Marketing +7 services10% Marketing Strategy10% Pay Per Click10% Public Relations10% Sales Outsourcing10% Sports Marketing10% Video Production10% Web DevelopmentRakDog is a PR agency established in 2023. Their services include Public Relations and Marketing Strategy.
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$1,000+$100 - $149 / hr2 - 9Lyon, France
Services provided
20% Conversion Optimization20% Marketing Strategy15% Content Marketing +5 services15% Digital Strategy10% Sales Outsourcing8% Direct Marketing6% Account-Based Marketing6% Business ConsultingLocated in Lyon, France, Koonden is a small Marketing Strategy company. The team provides Marketing Strategy and Conversion Optimization.
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UndisclosedUndisclosed2 - 9New Delhi, India
Services provided
10% Affiliate Marketing10% Branding10% Content Marketing +7 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentGrowth Hub Media is a branding company. The New Delhi, India-based company provides Branding and Social Media Marketing.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
15% Digital Strategy10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing5% Ecommerce MarketingSearch Goblin is a Digital Strategy company. They focus on Digital Strategy and Marketing Strategy and are based in Mumbai, India.
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$1,000+$50 - $99 / hr2 - 9Warszawa, Poland
Services provided
60% Market Research10% Account-Based Marketing10% Demand Generation Marketing +2 services10% Marketing Strategy10% Sales OutsourcingMarket Research company 100Signals was launched in 2023. In Warszawa, Poland, the team provides Market Research and Marketing Strategy.
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$1,000+$25 - $49 / hr2 - 9
Services provided
15% Market Research15% Pay Per Click15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% Sales OutsourcingFour Front is a Market Research company. They are in Colombo , Sri Lanka, and their services include Market Research and Social Media Marketing.
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$1,000+$100 - $149 / hr2 - 9
Services provided
15% Content Marketing15% Social Media Marketing10% Conversion Optimization +6 services10% Email Marketing10% Logo10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Web DesignEstablished in 2023, Radiance Marketing Group is a social media marketing firm. The team provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
15% Content Marketing15% E-Commerce Development15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% Sales OutsourcingSmall social media marketing agency Spark Convert, is headquartered in Sheridan, Wyoming and Dubai, United Arab Emirates. The team provides Social Media Marketing and Content Marketing.
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$10,000+$200 - $300 / hr2 - 9San Francisco, CA
Services provided
15% Content Marketing15% Social Media Marketing10% CRM Consulting and SI +6 services10% Email Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% UX/UI DesignMoulton Digital is a social media marketing agency. They focus on Social Media Marketing and Content Marketing and were established in 2016.
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$1,000+< $25 / hr2 - 9Urbandale, IA
Services provided
20% Back Office Outsourcing20% Business Consulting20% Customer Service Outsourcing +3 services20% Email Marketing10% Sales Outsourcing10% Social Media MarketingTala Agency is a small Urbandale, Iowa-based Email Marketing company. The team specializes in Email Marketing and Business Consulting.
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$1,000+< $25 / hr2 - 9Kolkata, India
Services provided
20% Content Marketing20% Ecommerce Marketing20% Social Media Marketing +4 services10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentSocial media marketing firm The Splendid was established in 2022. The agency specializes in Social Media Marketing and Content Marketing, and is small.
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$1,000+$100 - $149 / hr2 - 9
Services provided
20% Pay Per Click20% Search Engine Optimization10% CRM Consulting and SI +5 services10% Conversion Optimization10% Demand Generation Marketing10% SMS Marketing10% Sales Outsourcing10% Social Media MarketingThriving Home Services is a SEO agency. Their small team is in Roseville, California and offers Search Engine Optimization and Pay Per Click. The company was launched in 2024.
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$1,000+$150 - $199 / hr2 - 9
Services provided
20% Account-Based Marketing20% Demand Generation Marketing20% Market Research +3 services20% Marketing Strategy10% Business Consulting10% Sales OutsourcingStrategy101 is a Market Research company. Based in West Deptford, New Jersey, the agency was founded in 2023. Their services include Market Research and Marketing Strategy.
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$1,000+$200 - $300 / hr2 - 9Mazatlán, Mexico
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Event Management10% HR Outsourcing10% Recruiting10% Recruitment Process Outsourcing10% Staffing10% Translation10% Web DesignINSPACE COWORKING is a web design agency in Mazatlán, Mexico. Their services include Web Design and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9
Services provided
10% AI Development10% Affiliate Marketing10% Branding +7 services10% Business Consulting10% Content Marketing10% Digital Strategy10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing10% UX/UI DesignSovren Digital is a branding company. They are located in Sydney, Australia, and their services include Branding and Marketing Strategy.
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$5,000+$50 - $99 / hr2 - 9
Services provided
20% Business Consulting20% Compliance Consulting20% Cybersecurity +4 services10% Other Digital Marketing10% Pay Per Click10% Sales Outsourcing10% Social Media MarketingCyberGrowth Media is a Cybersecurity company. In Nairobi, Kenya, the company offers Cybersecurity and Business Consulting.
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UndisclosedUndisclosed2 - 9
Services provided
10% Affiliate Marketing10% Conversion Optimization10% Email Marketing +7 services10% Fractional CMO Services10% Marketing Strategy10% Media Planning & Buying10% Pay Per Click10% Performance Marketing10% Sales Outsourcing10% Social Media MarketingAD Vibrance LLC is a Marketing Strategy company. Launched in 2025, the company is in Sheridan, Wyoming. Their services include Marketing Strategy and Media Planning & Buying.
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$1,000+$25 - $49 / hr2 - 9
Services provided
30% Pay Per Click20% Business Consulting10% Advertising +4 services10% Corporate Training & Coaching10% Direct Marketing10% Marketing Strategy10% Sales OutsourcingBased in Miami, Florida, Ar is a pay per click company. Their services include Pay Per Click and Business Consulting.
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$1,000+$25 - $49 / hr2 - 9
Services provided
35% CRM Consulting and SI20% Digital Asset Management15% Business Consulting +3 services10% Digital Strategy10% Marketing Strategy10% Sales OutsourcingExpertnexus Teknoloji ve Danışmanlık Ltd.Şti, a CRM consulting and SI company, was founded in 2024. The agency specializes in CRM consulting and SI and Digital Asset Management.
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$1,000+$25 - $49 / hr2 - 9
Services provided
10% Back Office Outsourcing10% Customer Service Outsourcing10% Executive Search +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% HR Outsourcing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingANSI Services is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9
Services provided
20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)10% Customer Service Outsourcing +5 services10% Executive Search10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingEstablished in 2025, Strivana is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
56% Call Center Services24% Customer Service Outsourcing20% Marketing StrategyContact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Rochester, MI
Services provided
65% Call Center Services35% Customer Service OutsourcingRochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Germering, Germany
Services provided
65% Call Center Services20% Market Research15% Customer Service OutsourcingAbravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Outbound Call Center Services
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr50 - 249Dover, DE
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
110% Outbound Voice Services -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.1/40.018.2/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
36.6/40.018.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
310% Outbound Voice Services -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.7/40.016.6/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
240% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
140% Outbound Voice Services -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
210% Outbound Voice Services -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
120% Outbound Voice Services -
$5,000+$150 - $199 / hr10 - 49Calgary, Canada
Ability to deliver
35.1/40.016.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
300% Outbound Voice Services -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
60% Outbound Voice Services40% Other
Latest Outbound Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.
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