Top Call Center Companies & Services for Nonprofits
152 Companies
Best Call Centers for Nonprofits
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Great project management
Clients consistently commend Helpware for their exceptional project management capabilities. One client highlighted their adaptability to evolving software needs, noting the impressive leadership and project management teams. Another client praised their proactive communication and structured performance reviews, which facilitated course corrections. Additionally, Helpware's ability to meet deadlines and deliver on expectations was frequently mentioned, reinforcing a strong sentiment of satisfaction across multiple engagements.-
Customer Support Services for Grocery Delivery Company
5.0 May 1, 2023On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.
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Video Labeling For IoT Company
5.0 Oct 3, 2022Helpware excels at project management. We use Lucid for project management. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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BPO for Meditation App Business
5.0 Nov 9, 2020Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. We did that for about six months, and they now present a biweekly review. The team is very specific about performance, and in those sessions, we can course-correct things that aren’t working.
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Social Media Management for Author
5.0 Feb 26, 2019They have the best project management of any team I’ve ever worked with. They have a fantastic response time, often getting back to me before the end of the workday or the very next morning. We have regular meetings, often over video conference.
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Project & Customer Support for MSP Company
5.0 Sep 28, 2018The project manager did a great job and was very outgoing. We provided training on our software system, and they jumped right in and learned quickly. Even though they’re based outside the US, we were in contact with this person daily. They logged their tickets, their time, and what they were working on. They were in constant communication with key members of our team throughout the day.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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XACT
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$1,000+$25 - $49 / hr250 - 999Orlando, FLServices provided
45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing10% StaffingSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, XACT has received positive feedback for its exceptional customer service solutions. Clients noted their ability to rapidly scale teams, demonstrate flexibility, and enhance customer experiences. One client highlighted achieving service level targets for the first time, while another praised XACT's proactive approach and strong culture alignment. Overall, sentiments reflect high satisfaction, with clients expressing confidence in XACT's responsiveness and collaboration, exceeding expectations in their partnership.Was this helpful?
16 of 29 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Environmental Systems Company
5.0 — XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingSee all 5 projectsVer-A-Fast is a Call Center Services provider specializing in Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With positive reviews from 85% of clients, they are praised for their efficient project management and low staff turnover. Clients appreciate their customizable programs and alignment with company values. However, occasional order processing errors were noted, which were effectively addressed.
Reviews mention Flexible
Clients have highlighted Ver-A-Fast's flexibility as a key strength, noting their ability to adapt to specific needs. One client mentioned choosing Ver-A-Fast due to their 'flexible services' and praised their 'efficient, organized, and flexible' project management. This adaptability has contributed to improved response times and a streamlined communication process, enhancing overall satisfaction with their services.-
Call Center & Outreach Services for Insurance Company
5.0 Jan 28, 2026Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We communicate via virtual meetings and email or messaging apps.
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4 of 4 reviews are 5 stars4 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, clients have praised Ver-A-Fast for their efficient project management and strong customer service capabilities. A VP of compliance noted improved response times and reduced staffing needs, while a vendor lead highlighted their consistent achievement of service and revenue goals. Clients appreciate the company's adaptability and low turnover rates among representatives, facilitating a better understanding of client needs. Overall, feedback indicates high satisfaction with Ver-A-Fast's performance and flexibility.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
Reviews mention Dedicated
Clients consistently express a strong sentiment of dedication towards SupportYourApp. For instance, one client highlighted the team's 'tenacity in handling and reducing a growing backlog,' while another noted their 'impressive dedication to helping us achieve our goals.' Overall, clients report satisfaction with the responsiveness and commitment of SupportYourApp's consultants, emphasizing their proactive support and professionalism in meeting project requirements.-
L2 Technical Support for EdTech Firm
5.0 Nov 17, 2025Currently, our customer support is managed by one dedicated agent. This has enabled us to maintain coverage during night hours and manage workload effectively. We are particularly impressed with the dedication and performance of our current agent. His contribution has been invaluable, and we were so appreciative of his work that we invited him to visit our headquarters to meet in person.
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Customer Service Outsourcing for Software Development Co
5.0 Jan 13, 2026We appreciate the team’s tenacity in handling and reducing a growing backlog, consistently demonstrating dedication and proactive support.
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Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Montreal, Canada
Services provided
15% Account-Based Marketing14% Sales Outsourcing13% Demand Generation Marketing +8 services11% Search Engine Optimization9% AI Agents8% Conversion Optimization8% Public Relations7% Digital Strategy5% BI & Big Data Consulting & SI5% Business Consulting5% Generative AISee all 6 projectsDirect Objective Consulting is a strategic marketing and consulting firm specializing in services such as market positioning, communication strategies, and digital marketing. They are highly praised for their strategic depth, project management, and ability to deliver actionable results, with 100% of reviews highlighting their expertise and collaborative approach. Clients commend their ability to immerse in businesses, providing tailored solutions that align with specific needs.
Reviews mention Results-oriented
Clients consistently commend Direct Objective Consulting for their results-oriented approach, highlighting significant improvements in clarity, member acquisition strategy, and campaign performance. One client noted, 'Gil and his team had an exceptional ability to take a brief and immerse themselves in the business,' demonstrating their focus on actionable outcomes. The overall sentiment is highly positive, with clients appreciating the company's commitment to delivering tangible results and their collaborative, client-focused methodology.-
Marketing Strategy Services for Nonprofit Organization
5.0 Jan 9, 2026The engagement resulted in improved clarity and focus across our member acquisition strategy, stronger positioning and messaging, and more effective go-to-market execution. We saw increased momentum in new member acquisition, improved campaign performance, and greater alignment between marketing activity and commercial objectives. Gil enthusiastically drives growth, brings clarity to ambiguity, and delivers results. I would confidently recommend Gil and Direct Objective to any organization seeking an experienced strategic marketing and business partner they can trust.
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1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Direct Objective Consulting highlights their exceptional ability to translate complex challenges into actionable strategies. The Chief Engagement Officer of VESTA praised their collaborative approach, noting the team's strong alignment with client objectives and a focus on measurable outcomes. Clients emphasized the strategic depth and practical execution provided by the team, particularly highlighting Gil's role as a trusted business partner. Overall, the sentiment is highly positive, with no significant areas for improvement mentioned.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Direct Objective Consulting's strong value for money, noting that their pricing aligns well with project budgets while delivering high-quality outcomes. One client mentioned, 'Pricing fit our budget' and 'Good value for cost,' while another praised the team's ability to deliver results on time and within scope. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the tangible benefits received from their services.Was this helpful?
More responsive than most other service providers
Get in TouchDirect Objective Consulting is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +5 services15% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.
Reviews mention Efficient
Clients consistently praise TechSpeed LLC for their efficiency in project execution. One client noted their ability to manage complex data entry with 'great efficiency and little to no errors,' completing nearly 5,000 records in a tight timeframe. Another highlighted their 'fast, cost-effective results' and 'effective and fast' workflows. Overall, the sentiment reflects a strong admiration for TechSpeed's organizational skills and responsiveness, with no reported areas for improvement.-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +1 service15% Cloud Consulting & SIIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$1,000+< $25 / hr10 - 49Thatcham , England
Services provided
68% Call Center Services12% Sales Outsourcing10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 2 projectsVerbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.
Reviews mention Easy to reach
Clients have expressed a positive sentiment regarding the accessibility of Verbatim Virtual Receptionists. One review highlighted their responsiveness to feedback and the ease of communication, stating they are 'easy to talk to.' Additionally, the personal touch and understanding of client needs were noted as impressive. Overall, clients appreciate their availability and willingness to improve processes based on client input, indicating a strong commitment to effective communication.-
Call-Answering for Education Software Developers
4.5 Apr 21, 2020When we pass on feedback from our customers, they’re responsive and work to improve their processes. They’re easy to talk to. The team is personable and approachable.
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1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read moreWas this helpful?
Industry Experience
Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.
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IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.Was this helpful?
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$1,000+Undisclosed250 - 999Nashville, TN
Services provided
60% Sales Outsourcing20% Digital Strategy20% Marketing StrategySee all 6 projectsJumpCrew is a contact center services provider specializing in lead management and telemarketing services. The company effectively manages inbound leads, offering customer support services that meet weekly KPIs for conversions and meetings, resulting in approximately 90% client satisfaction. Reviewers highlight JumpCrew's organized project management and ability to quickly ramp up teams, with no noted areas for improvement.
0 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Processing & Qualifying for Global Workforce Platform
4.5 — JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. Read moreWas this helpful?
Industry Experience
JumpCrew has demonstrated notable expertise across various industries, including Education, Human Resources, Software, Advertising & Marketing, and Arts & Entertainment. Clients commend their professionalism, project management skills, and ability to generate leads effectively. In Education, they excelled in client acquisition and pipeline development. In Human Resources, they addressed capacity challenges through lead management. Sentiment is overwhelmingly positive, indicating JumpCrew's strong fit for organizations seeking growth and effective sales strategies in these sectors.
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Education Human Resources Software Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive JumpCrew's services as offering good value for money, with several noting competitive pricing and flexibility. One client highlighted a significant investment of $500,000, yet expressed high satisfaction with the results achieved, indicating a strong return on investment. Another client appreciated the comprehensive support and project management, emphasizing that the quality of deliverables exceeded expectations. However, a common theme was the desire for quicker hiring processes, suggesting room for improvement in scaling their services more efficiently.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Easy to work with
The overall sentiment regarding Simply Contact's ease of collaboration is highly positive. Clients noted their responsiveness and adaptability, with one CEO stating they were 'reliable, easy to work with,' and another client highlighted the 'stress-free' nature of the project due to their team's accessibility. The consistent feedback emphasizes their clear communication and flexibility in addressing needs, making the entire collaboration process smooth and efficient.-
Multilingual Client Support for Customer Service Provider
4.0 May 16, 2022We have 2 more other outsourced teams/vendors working with us. We used to have 5 and had to let the others go. We kept their team because they are very easy to talk to and easy to deal with. Also they are the only team that has German and Japanese speakers.
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Customer Service Outsourcing for AdTech Company
4.0 Dec 9, 2024They were reliable, easy to work with, and helped make our support operations run smoothly. Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.-
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention Great team
Clients consistently express positive sentiment regarding DialAmerica's team, highlighting their exceptional customer service and efficient handling of inbound calls. One client noted, 'Their customer service is great' and emphasized that DialAmerica employs 'the best employees' in the industry. Additionally, the partnership has resulted in significant time and cost savings, with one client reporting an average saving of five days and $15,000 monthly. Overall, the feedback reflects a strong appreciation for the professionalism and expertise of DialAmerica's team.-
Daily Phone Support Services for Hospitality Organization
4.5 Nov 2, 2017They have the best employees.
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7 of 17 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Calling for Energy Company
5.0 — DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program. Read moreWas this helpful?
Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read moreWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
8 of 9 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Recent reviews of A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Notably, one client praised their ability to adapt outreach for a niche market. However, there was a significant negative review citing poor quality work and unprofessionalism, indicating inconsistency in service delivery.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +1 service13% Customer Service OutsourcingSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read moreWas this helpful?
Industry Experience
CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Franklin, TN
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 9 projectsOutboundView is a specialist in lead generation and outbound call center services, focusing on B2B outreach and strategic contact targeting. Clients consistently highlight their dedication, strategic insight, and effective project management. Reviewers reported satisfaction, with notable successes like setting 10 meetings in a month or achieving a 60% attendance rate at events. Approximately 100% of the feedback is positive, emphasizing their personalized approach and effective communication.
Reviews mention Communicative
Clients consistently commend OutboundView for their high level of communication throughout projects. One client noted the team's ease of collaboration and described them as 'very communicative,' highlighting the effectiveness of their workflow. Additionally, the individualized approach made clients feel as though OutboundView was an extension of their own team. Overall, the sentiment surrounding communication is overwhelmingly positive, with clients expressing satisfaction and a desire to continue working with the company.-
Outreach & Appointment Setting for Insurance Company
5.0 Jun 6, 2019The workflow was incredibly effective. They were very easy to work with and typically very communicative. I was impressed with how individualized their approach was.
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Industry Experience
OutboundView has garnered positive feedback across various industries, including Consulting, Human Resources, Consumer Products, Information Technology, Advertising & Marketing, Arts & Entertainment, and Financial Services. Clients praised their expertise in lead generation, tailored outreach strategies, and responsiveness. The overall sentiment is highly favorable, with particular strengths noted in their process-oriented approach and ability to deliver measurable outcomes, making them a commendable choice for organizations seeking to enhance their outbound sales efforts.
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Consulting Human Resources Consumer Products Information technology Advertising & marketing Arts, entertainment & music Other Industry Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight OutboundView's exceptional value for money, noting their cost-effectiveness and alignment with company values. One CEO remarked on the 'good value for cost' when selecting OutboundView, while another emphasized their 'lean approach' that resulted in significant time savings and efficient results. The overall sentiment reflects satisfaction with the pricing relative to the quality of service provided, further supported by a consistent record of meeting or exceeding project goals.Was this helpful?
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 10 projectsCall2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.
4 of 5 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read moreWas this helpful?
Industry Experience
Call2Customers has received positive feedback across various industries, including Manufacturing, Non-profit, Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients highlight their expertise in customer service, efficient project management, and adaptability to brand values. The overall sentiment is favorable, with commendations for improving customer satisfaction, lead conversions, and operational efficiency. This provider is particularly well-suited for companies in need of customer support and telemarketing services.
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Manufacturing Non-profit Advertising & marketing Logistics & Supply Chain Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.Was this helpful?
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
35% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
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$5,000+Undisclosed2 - 9Scottsdale, AZ
Services provided
100% Sales OutsourcingSee all 4 projectsCore Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.
Reviews mention Communicative
Core Conversions has received overwhelmingly positive feedback regarding their communication skills. Clients consistently highlight their exceptional responsiveness, noting that the team always replies quickly, if not immediately. For instance, one client mentioned, 'The team is on top of everything and they are excellent communicators,' while another stated, 'Communication is thorough and consistent.' Overall, clients appreciate the proactive engagement and willingness to discuss progress and strategies, reinforcing a strong sentiment of satisfaction with their communicative approach.-
Lead Generation for Holistic Digital Marketing Company
5.0 Feb 14, 2024The team is on top of everything and they are excellent communicators. Slack made it easy for them to setup integrations that keep me posted on meeting progress and outcomes. They were also always willing to jump on calls to discuss progress and strategy.
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Cold Email Outreach for Digital Marketing Agency
5.0 Feb 14, 2024They are exceptional communicators and always respond quickly, if not immediately.
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Digital Marketing for Marketing Agency
5.0 Jun 5, 2023Communication is thorough and consistent and they are always happy to answer any questions that come up from our team.
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Industry Experience
Core Conversions has demonstrated strong expertise in the Advertising & Marketing industry, focusing on lead generation and client acquisition. Clients report significant success, including the addition of multiple retainer clients and increased revenue. The team is praised for their effective communication, technical skills, and commitment to client satisfaction. Overall sentiment in this sector is highly positive, indicating that Core Conversions is well-suited for businesses seeking impactful marketing solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Core Conversions' competitive pricing and strong value for money. One CEO noted that their pricing 'fit our budget' and appreciated the 'good value for cost,' while another client emphasized the 'great culture fit' alongside affordability. The Director of Sales at Coast Digital echoed this sentiment, remarking on the effective outreach management provided for a reasonable price. Overall, clients express satisfaction with the financial investment relative to the results achieved.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 7 projectsBungee (formerly Direct Answer) is a company specializing in Contact Center and Customer Support Services. Their consistent, high-quality service delivery is evidenced by positive client feedback, with clients particularly impressed by their quick adaptability and superior customer service skills. Approximately 80% of reviews highlight their capability to efficiently manage call handling and support needs, enhancing operational efficiency and customer satisfaction.
3 of 6 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outsourced Billing Services for Stock Research Company
4.5 — Direct Answer, Inc. provides customer service support for a stock service company. They answer simple questions regarding billing services, such as automatic renewal of membership. Read moreWas this helpful?
Industry Experience
Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
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Media Utilities Nonprofit Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
30% Call Center Services35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)See all 1 projectsSmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read moreWas this helpful?
Industry Experience
SmartPA has demonstrated strong expertise in the consulting industry, particularly in franchise support and customer service. Clients highlight their seamless integration, effective communication, and ability to contribute to business growth through lead generation and appointment setting. Overall sentiment in this industry is highly positive, with clients appreciating the personal service and adaptability of SmartPA's team, making them a valuable partner for businesses aiming to scale and enhance operational efficiency.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with SmartPA's cost-effectiveness, noting that they provide high-quality service without the burden of excessive fees. One client highlighted an investment of approximately $100,000 and emphasized the seamless onboarding and integration of PAs into their team, which enhanced their business outcomes. The overall sentiment indicates that SmartPA offers significant value for money, making it an attractive option for businesses seeking flexible support without a premium price tag.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services35% Customer Service Outsourcing15% Back Office OutsourcingSee all 1 projectsEmenac is a company specializing in Contact Center Services, including Inbound and Outbound Call Center support for customer care and bookings. Their services have reportedly achieved a 90%–95% monthly success rate. Clients commend their management and team discipline, though they express a desire for increased capacity in the future.
0 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support & Calling Services for Travel Agency
4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read moreWas this helpful?
Industry Experience
Emenac has demonstrated expertise in the hospitality and leisure industry, particularly in providing call center services for travel agencies. Clients commend their effective management, disciplined team, and high customer satisfaction rates, with a notable success rate of 90%-95%. Their impactful collaboration has made them integral to clients' operations. Potential clients in hospitality can benefit from their strong project management and customer service capabilities, making Emenac a suitable partner for enhancing client interactions.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Emenac as providing good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac offered the best package among eight competitors, emphasizing their strong alignment with the travel industry. The project manager from Virikson Travel reported a high success rate of 90%–95% and praised Emenac's management and discipline. Despite some desire for additional resources, the overall sentiment reflects satisfaction with cost-effectiveness and service quality.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Services provided
30% Pay Per Click30% Social Media Marketing10% Advertising +3 services10% Content Writing Services10% Digital Strategy10% Sales OutsourcingSee all 3 projectsVDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.
Reviews mention Timely
Clients consistently praise VDVOKH Digital Agency for their timely delivery and effective project management. One CEO noted, "Work is like a clock. Everything is clear and on time," highlighting the agency's reliability. Their ability to meet deadlines while optimizing advertising campaigns has significantly contributed to client success, with measurable outcomes reflecting improved efficiency and cost-effectiveness. Overall, the sentiment surrounding their timeliness is overwhelmingly positive.-
Google Ads Campaign & SMM for Electronic Desk Manufacturer
5.0 Nov 24, 2023Work is like a clock. Everything is clear and on time.
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Industry Experience
VDVOKH Digital Agency has demonstrated expertise in the Automotive and Consumer Products industries. In the Automotive sector, they have excelled in lead generation and engagement strategies, earning praise for their strategic thinking and responsiveness. In Consumer Products, they successfully implemented targeted advertising that significantly reduced cost per lead and provided valuable training for internal marketing teams. Overall, feedback reflects strong performance, creativity, and commitment, making VDVOKH a suitable choice for clients in these sectors.
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Automotive Consumer ProductsWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight VDVOKH Digital Agency's strong value for cost, noting their effective strategies and impressive results. For instance, the Head of Marketing at Hyundai Motor Ukraine emphasized their 'good value for cost,' while the CEO of TEHNOTABLE reported a significant decrease in cost per lead by 30-35%, showcasing the agency's ability to deliver results that align with client budgets. Overall, feedback reflects a positive sentiment regarding the agency's pricing and the value provided.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Liberty Lake, WA
Services provided
20% CRM Consulting and SI20% Pay Per Click10% Account-Based Marketing +5 services10% Advertising10% Business Consulting10% Demand Generation Marketing10% Marketing Strategy10% Sales OutsourcingSee all 2 projectsRainierDigital is a digital marketing and integration agency specializing in HubSpot implementation and marketing strategies. They have received consistently positive feedback, with 100% of reviewers highlighting their responsiveness, timely delivery, and ability to integrate effectively with client teams. Clients are impressed by their knowledge, cultural fit, and value for cost.
Reviews mention Knowledgeable
Clients consistently commend RainierDigital for their extensive knowledge and expertise. One reviewer highlighted their 'impressive' team knowledge and responsiveness, particularly during the setup and integration of HubSpot with existing systems. This sentiment is echoed in the overall feedback, which indicates that RainierDigital's knowledgeable approach significantly contributed to the success of the projects, with clients appreciating their ability to meet objectives efficiently.-
HubSpot Integration & Configuration for Recruiting Firm
4.5 Feb 14, 2024I was impressed with the team's knowledge and responsiveness.
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Industry Experience
RainierDigital has demonstrated expertise across the Advertising & Marketing and Other Industries. Clients praised their responsiveness and ability to integrate seamlessly with teams, resulting in successful marketing campaigns and efficient project management. Positive feedback highlights the firm's proficiency in setting up and optimizing HubSpot for demand generation and ABM strategies. Overall sentiment is notably favorable, indicating that organizations seeking marketing automation and integration services would benefit from RainierDigital's strengths.
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Other Industry Advertising & marketingWas this helpful?
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Clients have highlighted RainierDigital's competitive pricing and overall value for money. One client noted the 'pricing fit our budget' and emphasized 'good value for cost,' while another praised their responsiveness and timely delivery, stating they 'always deliver on time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of services provided, leading to successful project outcomes without financial strain.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
35% Market Research30% Sales Outsourcing20% Marketing Strategy +1 service15% Social Media MarketingSee all 5 projectsParamedium Group is a business consultancy firm specializing in market research, lead generation, and business development strategies. With a 100% positive feedback rate, clients commend their passion, commitment, and strong expertise, which consistently exceed expectations. Their tailored solutions and effective communication significantly improve clients' market understanding, operational efficiency, and business outcomes.
Reviews mention Passionate about their work
Clients have consistently praised Paramedium Group for their passion and commitment to their work. One client highlighted the team's 'passion' and 'in-house expertise' as standout qualities that contributed to a collaborative atmosphere, stating that it felt like they were 'one team.' Overall, the sentiment reflects a strong appreciation for Paramedium's dedication, with clients noting that they exceeded expectations and delivered creative, customized solutions.-
Lead Generation for Oilfield Services Company
5.0 Sep 30, 2022The Open Communication, their availability and teamwork ethos made it feel like we were one team. What did you find most impressive or unique about this company? Passion, Commitment, In-house Expertise, Creative Customized Solution, Timely Delivery, Open Communication. Not from my Experience with Parameduim. They exceeded our expectations.
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Industry Experience
Paramedium Group demonstrates strong expertise across the Energy & Natural Resources, Business Services, and Telecommunications industries. Clients commend their effective market research, lead generation, and business development capabilities, resulting in improved operational efficiency and significant contract wins. Overall sentiment is highly positive, with specific praise for their professionalism, commitment, and customized solutions, making them a suitable partner for businesses seeking growth and strategic insights in these sectors.
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Energy & natural resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Paramedium Group is frequently praised for its cost-effectiveness and value for money. Clients noted that their investment, such as the $10,000 spent by one startup, yielded significant returns, including successful business model transformations and contract acquisitions. Feedback indicates that Paramedium consistently exceeds expectations with their deliverables, efficient project management, and open communication, reinforcing a strong perception of their services as valuable and reasonably priced.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Royersford, PA
Services provided
15% Call Center Services30% IT Managed Services25% Cybersecurity +5 services15% Cloud Consulting & SI5% IT Strategy Consulting5% Web Development3% Business Consulting2% IT Staff AugmentationSee all 4 projectsKPInterface, Inc. is a comprehensive IT service provider with expertise in strategic IT management, cybersecurity, and technical support. Clients praise their responsiveness and alignment with business goals, with 100% of reviewers highlighting their strong cultural fit and proactive support. Improvements suggested include enhancing the client service request portal.
Reviews mention Helpful
Clients have expressed high satisfaction with KPInterface, Inc., highlighting their proactive support and effective IT management. One client noted the 'dedication to full-service support' and the seamless onboarding for new employees. The account manager's accessibility and intimate knowledge of client operations were particularly appreciated, with timely communication regarding project updates. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.-
Managed IT Services for Industrial Air Pollution Control Co
5.0 Sep 14, 2023Our account manager, aka vCIO (virtual Chief Information Officer), was and continues to be very present and easily accessible. They have become intimately familiar with the operations and procedures of our business and are capable of making insightful recommendations during our quarterly reviews. The Help Desk has always been and continues to be very responsive. Turnaround for resolution of minor technical issues is typically the same day.
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Industry Experience
KPInterface, Inc. has demonstrated expertise across diverse industries, including Manufacturing, Consumer Products, Design, and Engineering. Clients praised their network security, IT management, and project execution, citing improved operational efficiency and strong communication. Overall sentiment is highly positive, reflecting their commitment to service, proactive support, and alignment with client values. This makes KPInterface well-suited for organizations in sectors requiring robust IT infrastructure and cybersecurity solutions.
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Manufacturing Consumer Products Design EngineeringWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight KPInterface, Inc. for offering good value for cost, with multiple reviews indicating that their pricing aligns well with client budgets. One client noted, 'Pricing fit our budget' while another emphasized, 'Good value for cost,' reflecting overall satisfaction with the company's financial offerings. The sentiment regarding cost-effectiveness is reinforced by clients' willingness to renew contracts, indicating perceived value in the services provided.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Toronto, Canada
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15% Call Center Services15% Email Marketing10% AR/VR Development +6 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI Design10% Web DevelopmentSee all 1 projectsSeologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
Industry Experience
SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial servicesWas this helpful?
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Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.Was this helpful?
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$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
30% Call Center Services35% Mobile App Development25% Web Development +1 service10% AR/VR DevelopmentSee all 4 projectsCaptico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.
Reviews mention Timely
Captico Consultancy has received positive feedback regarding their timeliness in project delivery. A client from MITS Global Consulting noted that they delivered within the committed timeframe, demonstrating effective project management. Similarly, a director from Tenora Chem Pvt Ltd highlighted their ability to complete work on time and respond well to needs. Overall, the sentiment reflects reliability and commitment to timely execution, with no reported delays or issues.-
ERP Development for IT Staffing Company
5.0 Mar 25, 2023They were good with project management and delivered around the committed time.
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Web Dev & Design for Printing Consumable Manufacturer
5.0 Mar 17, 2023They responded quite well to our needs and they completed the work well on time. Going by our experience we can definitely refer to many people.
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Industry Experience
Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.
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Chemicals & Biotechnology IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.Was this helpful?
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
48% Call Center Services32% Sales Outsourcing20% Back Office OutsourcingSee all 1 projectsAppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read moreWas this helpful?
Industry Experience
AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.
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Financial servicesWas this helpful?
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Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Services provided
20% Call Center Services40% IT Managed Services20% Back Office Outsourcing +2 services10% Search Engine Optimization10% Web DesignSee all 4 projectsMainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.
Reviews mention Timely
Clients consistently commend MainSource 365 Tech LLC for their timely execution and swift delivery of results. One client noted a remarkable 500% increase in sales within just 30 to 40 days, highlighting the company's efficiency even during challenging times. The feedback emphasizes their rapid response and the speed at which they deliver ROI, with one client describing their execution as 'relentless' and 'passionate.' Overall, the sentiment regarding their timeliness is overwhelmingly positive.-
Business Management for E-Commerce Firm
5.0 Nov 6, 2020The company is impressive in how fast they execute and how quickly the client saw ROI. The team is described as relentless and passionate, with a project management style that focuses on timely execution.
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Industry Experience
MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.Was this helpful?
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$5,000+Undisclosed50 - 249Bengaluru, India
Services provided
10% Advertising10% Business Consulting10% Conversion Optimization +7 services10% Digital Strategy10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingSee all 2 projectsDatawrkz is a marketing agency specializing in audience engagement and app promotion. They are praised for their creative strategies and understanding of niche markets, with 100% of reviewers highlighting increased engagement and improved cost per install. Some feedback suggests that the onboarding process could be more efficient, though their thorough understanding of client needs is highly valued.
Industry Experience
Datawrkz has demonstrated expertise primarily in the publishing industry, receiving positive feedback for their innovative engagement strategies and strong communication. Clients appreciate their ability to reach niche audiences effectively and enhance app engagement. Overall sentiment is favorable, highlighting strengths in creative problem-solving and personalized service, making Datawrkz a suitable choice for businesses in publishing seeking to improve audience interaction and retention.
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PublishingWas this helpful?
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Clients generally express satisfaction with Datawrkz's pricing and the value received for their investment. One reviewer noted that Datawrkz offered 'good ideas regarding engagement' and provided ample resources, indicating a strong return on investment. Another client highlighted the company's understanding of niche markets and effective strategies, which contributed to increased engagement and improved cost-per-install metrics. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness and value for money.Was this helpful?
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
10% Call Center Services70% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 4 projectsBay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have praised Bay Business Group for their professionalism and responsiveness. One client highlighted their impressive turnaround, stating they successfully balanced books and achieved DCAA compliance within a month, showcasing effective project management. The firm was selected for their high ratings and value for cost. Overall sentiment reflects strong satisfaction, with clients noting timely deliverables and a seamless communication process, leaving little room for improvement.Was this helpful?
Read 1 Review0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that the company offers excellent value for money, with significant monthly savings. One client noted a monthly saving of $10,000, while another estimated $18,000. Feedback highlights their competitive pricing structure, with clients selecting them for their budget fit and overall value. A client emphasized that the pricing was a key factor in their decision to partner with the company, reinforcing the sentiment that their services are both necessary and cost-effective.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
20% Public Relations10% AI Consulting10% Content Marketing +6 services10% Email Marketing10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 6 projectsNisonCo is a public relations firm specializing in PR services, media outreach, and brand awareness, particularly within the cannabis industry. The feedback from their reviews highlights a substantial positive impact on brand visibility and engagement, with a 1,300% increase in organic search traffic for one client. While 80% of reviewers praised their industry knowledge and communication, one review indicated challenges with project management and clear deliverables. Overall, NisonCo is commended for their expertise and industry connections, though some improvements in project management were suggested.
Reviews mention Well-organized projects
Clients commend NisonCo for their well-organized project management, highlighting their structured approach and effective communication. One client noted, 'There was a lot of hand-holding. They were very structured and organized, which we really appreciated.' Their proactive engagement and ability to meet client needs were also praised, reinforcing the overall sentiment that NisonCo effectively manages projects to achieve client goals.-
PR & Brand Awareness for Alternative Agriculture Firm
5.0 May 10, 2021They were very structured and organized, which we really appreciated. On the communication side, they met me where I needed them. We did have to exchange data points and documents through a shared network, like Google Drive or a File Transfer Protocol (FTP), but it was very easy to access the data we needed at the time we needed it.
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Industry Experience
NisonCo demonstrates strong expertise in the Consumer Products, Agriculture, and Legal Cannabis industries, delivering impactful PR and marketing services. Clients report significant increases in brand visibility and organic traffic, particularly in the cannabis sector, where NisonCo's industry relationships are highlighted. The sentiment is largely positive, emphasizing their strong communication, strategic insights, and tailored approaches. However, feedback from the Software industry suggests a need for improvement in project management and deliverable clarity. Overall, NisonCo is well-suited for clients in Consumer Products and Cannabis-related fields.
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Consumer Products Agriculture Software Legal CannabisWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
NisonCo is perceived as providing good value for money, with clients noting significant returns on investment. One CEO mentioned spending close to $50,000, resulting in substantial brand growth and media placement. However, another client expressed dissatisfaction, stating they invested $60,000 but found the service lacking direction and professionalism. Overall, feedback indicates that while many clients appreciate the cost-to-value ratio, experiences vary, with some highlighting the need for improved project management and deliverables.Was this helpful?
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$1,000+Undisclosed2 - 9Memphis, TN
Services provided
10% Branding10% Business Consulting10% Content Marketing +7 services10% E-Commerce Development10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 2 projectsKing Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding and messaging frameworks. The company is praised for its thoroughness and dedication to clients, with over 90% of reviews highlighting their effective project management and authenticity. Clients appreciate their open communication, strategic insights, and ability to enhance online presence and brand clarity.
Reviews mention Passionate about their work
Clients consistently highlight King Creative Co.'s passion for their work, noting Bart's authentic energy and commitment to client success. One client remarked on Bart's ability to challenge them thoughtfully, stating he genuinely wants to see them succeed. The company’s dedication to clear communication and alignment throughout the project further emphasizes their enthusiasm and investment in client outcomes, creating a positive and engaging experience.-
Branding & Comms Strategy for SaaS Trucking Startup
5.0 Apr 8, 2020They challenged us to think about important things because they want to see us succeed. Bart is a very authentic person with a ton of energy and passion. His advice leads us in the right direction. Also, he makes sure to listen to what is most important to us. I also appreciate their dedication and authenticity. They make sure to check in with us to make sure we were aligned. They really value us as a customer and want us to get value out of the project.
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Industry Experience
King Creative Co. has garnered positive feedback across various industries, notably in Software and Transportation. Clients in the Software sector praised their SEO and web development services, noting significant improvements in website traffic and revenue. In the Transportation industry, they were recognized for enhancing branding and messaging clarity, resulting in better strategic decision-making. Overall, King Creative Co. is viewed as a dedicated and authentic partner, making them a suitable choice for businesses seeking marketing and branding expertise.
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Software TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on King Creative Co. indicates a positive sentiment regarding the company's cost and value for money. One client noted an investment of approximately $1,250 per month for SEO services, leading to significant traffic improvements and doubled revenue. Another client reported spending $5,000 for branding services, praising the clarity and effectiveness gained from their expertise. While some mentioned that their thorough approach may not be the cheapest, it is perceived as highly effective, ensuring a good return on investment.Was this helpful?
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UndisclosedUndisclosed10 - 49Sparta, MI
Services provided
20% Call Center Services40% Cybersecurity40% IT Managed ServicesSee all 1 projectsKinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
Industry Experience
Kinetix, LLC has demonstrated expertise in the healthcare industry, specifically in IT support for dental practices. Clients commend the company for its responsive communication, effective project management, and successful implementation of essential technology upgrades, such as new computers and phone systems. Overall sentiment in the healthcare sector indicates strong satisfaction with Kinetix's services, highlighting its ability to minimize downtime and deliver high-value solutions, making it a suitable choice for similar projects.
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HealthcareWas this helpful?
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Clients have praised Kinetix, LLC for providing good value for their cost, with one reviewer highlighting their decision to choose the company based on high ratings and perceived affordability. Feedback indicates that project management was effective, with clear discussions on pricing and timelines, resulting in minimal downtime. Overall, the sentiment surrounding Kinetix's pricing suggests that clients find it reasonable and reflective of the quality service received.Was this helpful?
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$5,000+$200 - $300 / hr10 - 49
Services provided
15% Call Center Services50% IT Managed Services20% Cybersecurity +3 services5% Cloud Consulting & SI5% IT Staff Augmentation5% IT Strategy ConsultingSee all 2 projectsRYC Business IT is an IT services provider specializing in comprehensive computer and technical support for both personal and professional needs. Their reviews are overwhelmingly positive, with clients praising their reliability, responsiveness, and expertise. Notably, 100% of reviewers commend the team for their attentiveness and commitment to delivering timely solutions, highlighting their essential role in maintaining business operations.
Reviews mention Puts the customer first
RYC Business IT consistently prioritizes customer needs, as evidenced by client feedback highlighting their unwavering availability and attentiveness. One client noted, "They are always available no matter the day or time," and praised their responsiveness and proactive communication. The overall sentiment reflects a high level of satisfaction, with clients expressing that RYC's support is essential to their operations, stating, "Without them, everything we do would be impossible."-
IT Services for Investment Management Company
5.0 Sep 30, 2019They are both informative, attentive and time sensitive. They are always there when you need them and they never disappoint. I am so happy that we decided to give Revive Your Computer the chance. I highly recommend this company to anyone who wants a friendly, knowledgeable company who will always be there no matter the day or time needed. Thanks for everything Revive Your Computer and I look forwards to the many years to come.
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Industry Experience
Revive Your Computer has received positive feedback across various industries, notably in Real Estate and Legal sectors. In Real Estate, clients praised their comprehensive IT support and availability, emphasizing their impact on operational success. Similarly, in the Legal field, the firm highlighted the essential role Revive Your Computer plays in maintaining effective workflow and responsiveness. Overall, the sentiment is highly favorable, particularly for organizations requiring reliable IT management and support.
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Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise RYC Business IT for delivering exceptional value for their investment. One client noted that spending between $25,000 and $50,000 has been justified by their ability to maintain operational efficiency, stating, 'Without Revive Your Computer’s support, I wouldn’t be able to work effectively.' Another emphasized the company's reliability and responsiveness, calling them 'the best decision we ever made.' Overall sentiment reflects strong satisfaction with the cost-to-value ratio.Was this helpful?
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$1,000+< $25 / hr50 - 249Zhytomyr, Ukraine
Services provided
10% Call Center Services20% IT Managed Services10% CRM Consulting and SI +6 services10% Cloud Consulting & SI10% Customer Service Outsourcing10% Cybersecurity10% IT Strategy Consulting10% Unified Communications Consulting & SI10% Web DevelopmentSee all 8 projectsDiya is a highly regarded IT service provider specializing in customer support, IT support, and consultancy services. With a focus on flexibility, professionalism, and responsiveness, Diya is praised for its commitment to enhancing client infrastructure and providing 24/7 support. Over 90% of reviews highlight their dedication and strong communication, though a few suggest improvements in user communication.
Reviews mention Puts the customer first
The sentiment regarding Diya emphasizes a strong commitment to customer satisfaction. Clients noted Diya's flexibility and friendliness, highlighting their willingness to work non-standard hours to meet project demands. One client remarked on Diya's effective adoption of rapidly changing SOPs, fostering a collaborative relationship. Overall, feedback indicates that Diya prioritizes customer needs, exemplified by their proactive approach in transitioning from reactive support to a consultative partnership.-
Managed IT Services for IT Company
5.0 Mar 15, 2021DIYA was very willing to adopt our (rapidly changing/improving) SOPs. Once we established clear policies and procedures, we shifted to a client/customer relationship management focus. We implemented weekly staff meetings to discuss any ongoing issues and highlight upcoming projects/opportunities. Flexibility and friendliness: this is what impressed me most about DIYA. They pull out all of the stops when required and are not afraid of working non-standard business hours to get projects done. And they always seem to be happy to help.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Diya's exceptional communication, adaptability, and team skills, particularly in IT, server, and hosting support. A CTO noted their ability to deliver on time and provide specialized assistance, emphasizing the alignment of company values and reasonable pricing. The client expressed satisfaction with the ongoing engagement since June 2020, stating there are no areas for improvement, reflecting an overall positive sentiment towards Diya's services.Was this helpful?
Industry Experience
Diya has garnered positive feedback across multiple industries, notably Consumer Products, IT Services, Government, and Consulting. Clients commend their responsiveness, professionalism, and adaptability. In Consumer Products, they excelled in customer support, while in IT Services and Consulting, their technical expertise facilitated significant operational improvements. Government clients appreciated their timely IT management. Overall, sentiment is highly favorable, positioning Diya as a strong partner for firms in these sectors seeking dedicated support and collaboration.
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Consumer products & services Consulting IT Services Government Sports Other Industry Information technologyWas this helpful?
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Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Services provided
25% Call Center Services50% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)See all 1 projectsBELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
Services provided
15% Call Center Services20% Accounting20% Back Office Outsourcing +6 services20% Finance & Accounting Outsourcing (FAO)5% Customer Service Outsourcing5% Data Annotation Services5% Financial Advising & Planning5% Logistics & Supply Chain Consulting5% StaffingSee all 3 projectsPNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.
Industry Experience
PNB Holdings Pvt Ltd has demonstrated expertise primarily in the manufacturing industry, specifically in genuine leather production. Clients commend their efficiency in payroll processing, employee file management, and finance function restructuring. Notable strengths include timely deliverables, strong communication, and a deep understanding of business challenges. Overall, feedback reflects a positive sentiment towards their reliable and professional approach, making them a suitable partner for manufacturing projects.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised PNB Holdings Pvt Ltd for their competitive pricing and overall value for money. A Managing Director noted that their pricing fit within budget and offered good value relative to the services provided. The company's integrity and ability to deliver on promises were also highlighted, indicating a strong alignment between cost and quality of service. Overall sentiment reflects satisfaction with the financial investment made in their services.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Swindon, England
Services provided
10% Advertising10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Graphic Design10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 1 projectsMajor Visibility is a digital marketing agency specializing in website creation, maintenance, and social media advertising. They consistently deliver high-quality results and maintain excellent communication, with 100% of reviewers highlighting their professionalism and timely project management. Clients appreciate their ability to transform initial inquiries into successful projects efficiently.
Industry Experience
Major Visibility has demonstrated strong expertise in the engineering sector, specifically within refrigeration and air conditioning services. Clients commend their professionalism, timely communication, and high-quality deliverables, including website design and advertising materials. The overall sentiment is highly positive, highlighting their ability to manage projects effectively and provide tailored solutions. Potential clients in the engineering industry can expect a dedicated partner capable of enhancing their online presence and marketing efforts.
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EngineeringWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Major Visibility's cost-effectiveness, highlighting that their pricing aligns well with budgets while delivering good value. One client noted that the company provided 'good value for cost' and consistently managed projects within agreed timescales. The overall feedback underscores a strong appreciation for the quality of service received relative to the investment, with no significant complaints regarding pricing or perceived value.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
15% Call Center Services50% IT Managed Services15% Web Design +2 services10% Cybersecurity10% Search Engine OptimizationSee all 1 projectsWise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.
Industry Experience
Wise IT Inc. has demonstrated notable expertise in the Arts, Entertainment, and Music sector, providing ongoing IT support and quick problem resolution for small businesses without dedicated IT departments. Clients appreciate their reliability, meticulousness, and ability to present tailored solutions at various price points. Overall sentiment is highly positive, indicating that they are a strong fit for companies seeking dependable IT services in this industry.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express satisfaction with Wise IT Inc.'s pricing and value for money, noting their flexibility in offering solutions at various price points. One client highlighted a monthly investment ranging from $500 to $2,000, emphasizing the reliable service received in return. Overall, the sentiment is positive, with clients appreciating the quick response times and tailored solutions, reinforcing the company's worth relative to its costs.Was this helpful?
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$1,000+< $25 / hr10 - 49Accra, Ghana
Services provided
10% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +9 services10% HR Outsourcing10% Staffing5% Business Consulting5% Data Annotation Services5% Fulfillment5% IT Managed Services5% IT Staff Augmentation5% Sales Outsourcing5% Unified Communications Consulting & SISee all 2 projectsZuZo Company Limited is a customer support services provider specializing in telephonic support and outbound call services. Reviews indicate a strong customer satisfaction, with a 4.7/5 CSAT score and a +70 Net Promoter Score. Clients appreciate their responsive project management and adaptability, although some suggest integrating AI to enhance operations.
1 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, clients have praised ZuZo Company Limited for their exceptional responsiveness and commitment to project success. One client highlighted the seamless integration of an omnichannel contact center, resulting in improved customer satisfaction and operational efficiency. Another client noted a significant increase in CSAT and NPS scores post-implementation, alongside reduced query resolution times. Overall, feedback reflects high satisfaction with ZuZo's professionalism, timely delivery, and alignment with client values.Was this helpful?
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support Outsourcing for Nonprofit
4.5 — ZuZo Company Limited provides call center services for an eyeglass nonprofit. The team conducts outbound calls to customers following the agreed-upon script and accurately and securely records Read moreWas this helpful?
Industry Experience
ZuZo Company Limited has demonstrated strong expertise in the non-profit and insurance industries. Clients from the non-profit sector lauded their ability to enhance customer satisfaction and streamline data collection, achieving remarkable improvements in service metrics. In the insurance industry, they successfully integrated an omnichannel communication platform, resulting in elevated customer experience and operational efficiency. Overall, feedback highlights ZuZo's responsiveness, adaptability, and commitment across these sectors, making them a solid choice for organizations seeking impactful solutions.
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Non-profit InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ZuZo Company Limited's competitive pricing and strong value for money. One client emphasized that the pricing fit their budget and noted the company's good value for cost. Another client echoed this sentiment, stating that ZuZo's services were delivered with a level of commitment that enhanced the overall value of the solution. Overall, the sentiment regarding cost-effectiveness is highly positive, indicating that clients perceive a strong return on their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing25% Customer Service Outsourcing25% Sales OutsourcingSee all 2 projectsSuper Virtuals is a virtual assistance service provider offering support in data management and related administrative tasks. Reviews indicate mixed feedback, with 50% of clients praising their responsive management and skilled assistants, while the other 50% highlight failures in delivering promised outcomes and services. Potential clients should consider their specific needs and project complexity when engaging with Super Virtuals.
Industry Experience
Super Virtuals has garnered mixed feedback in the non-profit sector. While they excelled in providing virtual assistant services and data management support, some clients reported unmet expectations regarding grant application services, citing unfulfilled promises and poor communication. Their strengths lie in offering skilled virtual assistance and a proactive management team. Organizations in need of virtual support and data organization may find Super Virtuals beneficial, but caution is advised for grant-related projects.
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Non-profit NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Super Virtuals' cost and value reveals mixed sentiments. One client emphasized the company's guarantee of grant revenue for a $3,500 fee, but expressed dissatisfaction due to a lack of delivered results and communication. Conversely, another client appreciated the value of their virtual assistant services, noting effective support and responsiveness. However, they suggested a need for a different pricing structure for more complex roles. Overall, while some clients found value, others questioned the return on investment.Was this helpful?
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$1,000+Undisclosed250 - 999Canton, OH
Services provided
40% Call Center Services32% Customer Service Outsourcing18% Sales Outsourcing +2 services5% Digital Strategy5% Social Media MarketingIncept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
57% Call Center Services16% Customer Service Outsourcing10% Sales Outsourcing +5 services4% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Fairfax, VA
Services provided
35% Sales Outsourcing20% Email Marketing15% Business Consulting +2 services15% Content Writing Services15% Market ResearchSales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
Read more -
$1,000+< $25 / hr50 - 249Hiram, GA
Services provided
25% Call Center Services75% Back Office OutsourcingSee all 7 projectsDataPlus is a company specializing in back office services, including data entry, invoicing, and billing. They have consistently received positive feedback, with 100% of reviewers noting time and cost savings. Clients appreciate their efficiency, with one noting a 50% labor reduction. While generally satisfied, one reviewer suggested faster service implementation.
Reviews mention Efficient
Clients have consistently praised DataPlus for their efficiency, citing impressive organizational skills and a significant reduction in errors. One client noted they save $1,000 monthly due to these efficient services. Overall sentiment highlights that there are 'only good things' about their efficiency, with no identified areas for improvement, reinforcing the company's strong reputation in delivering organized and effective solutions.-
Data Entry & Cleansing for Health Care Company
4.0 Dec 25, 2017There are no cons. There are only good things about them with organization, efficiency, and cost savings.
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Read 3 Reviews1 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
DataPlus has demonstrated expertise across various industries, including Healthcare, Consumer Products, Business Services, IT Services, and Telecommunications. Clients consistently praise their organizational skills, reliability, and cost-effectiveness. In Healthcare, they significantly reduced errors and saved time, while in IT Services, they improved data management and efficiency. Overall sentiment is highly positive, with clients noting substantial savings and enhanced operational efficiency, making DataPlus a strong candidate for companies seeking support in these sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications Healthcare Consumer Products Business services IT ServicesWas this helpful?
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingZventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
Read more -
$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
50% Call Center Services15% Customer Service Outsourcing15% Sales Outsourcing +3 services10% Other Marketing5% Email Marketing5% Marketing StrategyOrigin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Uxbridge, England
Services provided
80% Sales Outsourcing10% CRM Consulting and SI10% Direct MarketingLHB Consulting, a small Sales Outsourcing company, is located in Uxbridge, England. Their services include Sales Outsourcing and Direct Marketing.
Read more -
Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
10% Call Center Services60% CRM Consulting and SI20% ERP Consulting and SI +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention High-quality work
Five9 has received high praise for delivering quality work, particularly in project management and customer service. A client noted that Five9 completed an urgent project within a week, significantly improving efficiency and sales. Their team demonstrated exceptional diligence, with prompt responses to inquiries and proactive troubleshooting during a transition to remote work. Clients appreciate their structured problem-solving approach, although some feedback indicated that the software interface could be more streamlined.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength. Also, their ability to diagnose technical problems is excellent. Five9 provides really structured approaches to finding solutions. It’s very helpful.
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Industry Experience
Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
Read All ReviewsSelect Industry to see insights
Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFounded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
Services provided
30% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingFounded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
60% Call Center Services40% Customer Service OutsourcingStericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Best Call Centers for Nonprofits
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services12% Sales Outsourcing20% Other -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services15% Sales Outsourcing50% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services15% Sales Outsourcing33% Other -
$1,000+$25 - $49 / hr2 - 9Franklin, TN
Ability to deliver
31.2/40.016/20 Reviews6.9/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+$150 - $199 / hr2 - 9Montreal, Canada
Ability to deliver
30.2/40.016.2/20 Reviews8.7/10 Clients & Experience5.3/10 Market PresenceService focus
14% Sales Outsourcing86% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.9/40.015/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services10% Sales Outsourcing55% Other -
$1,000+< $25 / hr50 - 249Portland, OR
Ability to deliver
32.7/40.018.4/20 Reviews6.1/10 Clients & Experience8.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+Undisclosed2 - 9Scottsdale, AZ
Ability to deliver
25.4/40.016.4/20 Reviews5/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr10 - 49Capon Bridge, WV
Ability to deliver
25.7/40.015.6/20 Reviews4.2/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services10% Sales Outsourcing45% Other -
$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Ability to deliver
24.1/40.016.2/20 Reviews7.9/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
21.3/40.014.6/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Ability to deliver
28.4/40.016.4/20 Reviews7.4/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$150 - $199 / hr2 - 9Liberty Lake, WA
Ability to deliver
29.5/40.015.8/20 Reviews5.5/10 Clients & Experience8.3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$25 - $49 / hr10 - 49
Ability to deliver
25.5/40.016.2/20 Reviews4.9/10 Clients & Experience4.4/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$100 - $149 / hr10 - 49Royersford, PA
Ability to deliver
24.5/40.016.6/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr10 - 49Mumbai, India
Ability to deliver
23/40.016.2/20 Reviews1.9/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr10 - 49Toronto, Canada
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services32% Sales Outsourcing20% Other -
$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Ability to deliver
24.3/40.015.8/20 Reviews3.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+Undisclosed50 - 249Bengaluru, India
Ability to deliver
25/40.014.6/20 Reviews2.8/10 Clients & Experience7.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed10 - 49Falls Church, VA
Ability to deliver
20.8/40.015.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49
Ability to deliver
24.3/40.013.6/20 Reviews3.6/10 Clients & Experience7.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed2 - 9Memphis, TN
Ability to deliver
23.8/40.016.2/20 Reviews2.1/10 Clients & Experience5.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
21.5/40.016.4/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$200 - $300 / hr10 - 49
Ability to deliver
21.4/40.016.2/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services85% Other
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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