Top Answering Services in the United Kingdom
138 Companies
List of the Top Answering Services Companies in the UK
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Undisclosed< $25 / hr50 - 249Serves United KingdomServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Efficient
Clients have consistently praised VoiceNation for their efficiency in handling call management. One client noted that VoiceNation resolved issues related to unanswered calls and complaints, significantly improving their internal processes. They highlighted the team's quick response to a system glitch during onboarding, which saved valuable time. Overall, feedback reflects a strong sentiment towards VoiceNation's ability to provide timely and effective support, with clients appreciating their attentive and proactive customer service.-
Answering & Directing Calls for Real Estate Brokerage Firm
5.0 Mar 7, 2019Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.
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18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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A-SALES AB
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$1,000+< $25 / hr50 - 249London, EnglandServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Trustworthy
Clients consistently regard A-SALES AB as a trustworthy partner, noting their professionalism and commitment to delivering results. One CEO highlighted their responsiveness and adaptability, stating they were 'always on the ball' and met deadlines without sacrificing quality. Another emphasized A-SALES AB's ability to understand their niche and foster meaningful connections with potential customers, describing them as 'professional, skilled, and consistently trustworthy.' Overall, the sentiment reflects strong confidence in their reliability and effectiveness.-
Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024A-Sales has surpassed our expectations, carving a unique space in our business landscape. Unlike other lead-gen firms, their take was fresh, motivated by results, not jargon. Professional, skilled, and consistently trustworthy.
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8 of 9 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Recent reviews of A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Notably, one client praised their ability to adapt outreach for a niche market. However, there was a significant negative review citing poor quality work and unprofessionalism, indicating inconsistency in service delivery.Was this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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See All Locations (22)London, England
96 Kensington High Street
London, England W8 4SG31 - 40
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$1,000+Undisclosed250 - 999London, England
Services provided
10% Call Center Services80% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistSee all 67 projectsTop Customer Service is a dedicated contact center providing comprehensive customer support services such as inbound call handling, telephonic support, and customer care services. Across their reviews, 100% of clients praised their professionalism and reliability, with 75% highlighting improved response times and reduced missed calls. Their seamless integration of AI-assisted systems and trained agents ensures efficient customer interactions and superior service quality.
26 of 26 reviews are 5 stars7 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
See All Locations (4)London, England
40 Wenlock Road MASBROUGH STREET
London, England N1 7GH101 - 150
8889730077
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 45 projectsParagon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.
2 of 2 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Paragon Sales Solutions for their effective communication and project management. One client noted, "Veronica has been amazing," highlighting her responsiveness and representation of their values. Another client commended the team for exceeding expectations in website design and telesales support. Overall, feedback indicates a strong culture fit, valuable insights, and a commitment to client success, with no significant areas for improvement identified.Was this helpful?
11 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing for Energy Consultancy
5.0 — Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's Read moreWas this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
55% Call Center Services35% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
75% Answering services13% Inbound appointment scheduling12% Virtual receptionistAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 18 projectsAnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.
Reviews mention Timely
The sentiment regarding timeliness in AnswerForce's service is overwhelmingly positive. Clients appreciate their quick response times and efficient issue resolution. For instance, one client noted that AnswerForce responds on the same day or as quickly as possible to feedback, while another highlighted their ability to answer calls promptly, regardless of the time. This responsiveness has significantly contributed to improved client interactions, with one client reporting a 93% consultation booking rate due to their timely service.-
Answering Service for Oil & Gas Service Company
5.0 Aug 23, 2021I typically reach out via live chat. They are highly responsive via live chat, email, and phone calls though. They are quick to respond and to resolve issues. They have also implemented requested features pretty quickly, which is really pretty impressive.
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Answering Services & Inbound Client Mgmt for Tutoring Co
4.0 Apr 30, 2020I’m the type of business that when someone calls, they want the call answered, or they’re going to move on to the next company. AnswerForce answers every time, and they answer quickly. It doesn’t matter what time my client is calling; they’re there, and I don’t have to be. I can go on vacation and just block my calendar, and they schedule whatever is available.
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9 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
100% Answering servicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Efficient
Clients have consistently praised Quantanite for their efficiency in handling receipt transcription projects. One client noted that Quantanite 'works quickly and with efficiency,' consistently meeting or exceeding expectations. Another highlighted their capability to complete 'repetitive technical tasks at scale,' showcasing their effectiveness in managing large workloads. Overall, the sentiment regarding efficiency is highly positive, with clients expressing satisfaction in both the speed and quality of work provided.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021The quality of Quantanite's work is high. They consistently met or exceeded our expectations. They work quickly and with efficiency. Quantanite is good at completing repetitive technical tasks at scale. They have proven their capabilities to us.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Call Center Services40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
Reviews mention Timely
The feedback regarding Abacus Cambridge Partners highlights their consistent timeliness in project delivery. Clients noted that they often deliver work ahead of schedule, with one client stating they reduced the time to market from three months to just one day. Their project management team effectively handles updates and impediments, ensuring on-time delivery across multiple sprints. Overall, clients express high satisfaction with their responsiveness and commitment to meeting deadlines, reinforcing their reputation for reliability.-
API Development for Telecommunications Company
5.0 Dec 6, 2021They’re always on time, and sometimes, even ahead of time with delivering the work expected of them. Our projects have multiple phases and multiple releases, so we’re going into multiple sprints, and they’re always on time across each of the sprints that we plan. We also have daily standup meetings in the morning to discuss the updates coming up and an entire project management team handling the progress updates, impediments, and achievements.
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API Migration for Telecommunications Firm
5.0 Apr 1, 2021They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. Their integrity is without question. They warn us upfront if something is possible or not, and they deliver in the timeframe they promise or earlier.
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0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read moreWas this helpful?
Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49Thatcham , England
Services provided
68% Call Center Services12% Sales Outsourcing10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
24% Answering services58% Virtual receptionist18% Inbound appointment schedulingSee all 2 projectsVerbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.
Reviews mention High-quality work
Verbatim Virtual Receptionists receives high praise for their high-quality work, particularly the professionalism and skill of their receptionists. Clients highlight the comprehensive training provided to staff, which enhances service delivery. One client noted that during a period of significantly increased call volume, Verbatim maintained high service levels without missing any calls, thereby impressing their own clients. Overall, the feedback reflects strong satisfaction with the quality and reliability of Verbatim's services.-
Overflow Call Handling for Outsourcer
5.0 Apr 24, 2020The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks.
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1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read moreWas this helpful?
Industry Experience
Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.
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IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Sales OutsourcingFocus Areas
57% Answering services29% Virtual receptionist14% Inbound appointment schedulingSee all 31 projectsAnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.
Reviews mention Personable
The feedback regarding AnswerConnect's personable approach is overwhelmingly positive. Clients appreciate the personalized service provided by their virtual receptionists, noting that the tailored solutions contribute significantly to enhancing customer service. One client highlighted the strong communication, stating that AnswerConnect's team asks insightful questions during setup and remains accessible for support. Overall, clients express satisfaction with the organization's ability to deliver a friendly and customized experience.-
Answering Service for Tech Company
5.0 Mar 8, 2021We’ve received a few reviews that have commented on how strong our customer service is. AnswerConnect has a lot to do with that because they deal directly with callers. They offer a very personalized and custom solution.
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17 of 31 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 31 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Tech Company
5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read moreWas this helpful?
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Santa Ana, California (1) Vacaville, California (1) Pittsburg, Kansas (1) Houston, Texas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Charlotte, North Carolina (1) Chandler, Arizona (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)Was this helpful?
See All Locations (3)Edinburgh, Scotland
11 Rutland St
Edinburgh, Scotland EH1 2AB50 - 75
+44 800 802 1069
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
30% Call Center Services35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsSmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read moreWas this helpful?
Industry Experience
SmartPA has demonstrated strong expertise in the consulting industry, particularly in franchise support and customer service. Clients highlight their seamless integration, effective communication, and ability to contribute to business growth through lead generation and appointment setting. Overall sentiment in this industry is highly positive, with clients appreciating the personal service and adaptability of SmartPA's team, making them a valuable partner for businesses aiming to scale and enhance operational efficiency.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with SmartPA's cost-effectiveness, noting that they provide high-quality service without the burden of excessive fees. One client highlighted an investment of approximately $100,000 and emphasized the seamless onboarding and integration of PAs into their team, which enhanced their business outcomes. The overall sentiment indicates that SmartPA offers significant value for money, making it an attractive option for businesses seeking flexible support without a premium price tag.Was this helpful?
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$1,000+< $25 / hr50 - 249London, England
Services provided
10% Call Center Services20% Back Office Outsourcing20% Search Engine Optimization +510% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
65% Answering services25% Virtual receptionist10% Inbound appointment schedulingSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsThe Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.
2 of 2 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Entertainment Platform
5.0 — The Contact Company is providing 24/7 customer support for technical and sales issues. They offer assistance via phone, email, social media, live chat, and corporate web forums. Read moreWas this helpful?
Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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$250,000+$25 - $49 / hr250 - 999Leeds, England
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
Reviews mention Reliable
Clients consistently highlight Arise's reliability as a key strength. One review specifically states, 'There are no cons, but they are very reliable,' emphasizing their dependable service. Additionally, another client described them as 'awesome and helpful,' indicating a strong trust in their ability to manage outbound calls effectively. Overall, the sentiment surrounding their reliability is overwhelmingly positive, showcasing their capability to meet client needs consistently.-
Call Waiting Support for Telecommunications Service
4.5 Nov 2, 2017There are no cons, but they are very reliable. Their reliability is their greatest strength.
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1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Waiting Support for Telecommunications Service
4.5 — Read moreWas this helpful?
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See All Locations (3)Leeds, England
1 Park Row
Leeds, England LS1 5JL251 - 300
1+ 855-274-7301
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Business ConsultingFocus Areas
100% Answering servicesSee all 4 projectsNICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.
Reviews mention Easy to work with
Clients consistently express a positive sentiment regarding their ease of collaboration with NICE inContact. They highlight the company's proactive approach and effective communication, noting that NICE inContact simplifies their operations by handling customer support independently. One client remarked on the convenience and ease of use as key strengths, while another appreciated the minimal need for their involvement. Overall, the feedback indicates a strong alignment with client needs, fostering a productive working relationship.-
Inbound Calling Services for Business Service
3.5 Nov 2, 2017They are proactive and make our job easier on a daily basis. They only contact us when it’s necessary. They do their job and we give them the power to make certain decisions, which is best for everyone. Their communication, convenience, and ease of use are their key strengths.
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Read 4 Reviews0 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology MediaWas this helpful?
See All Locations (6)London, England
160 Queen Victoria Street, 2nd floor
London, England EC4V 4BF6 - 9
44.0.207.002.3000
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsFace for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.
Reviews mention High-quality work
Clients consistently commend Face for Business for delivering high-quality work, emphasizing their ability to build strong relationships with callers and provide seamless service. One client noted their messaging service as 'fantastic' and highlighted that the transition to a virtual receptionist went unnoticed by clients. Another client praised their understanding of expectations and the ability to deliver precisely, resulting in a perfect 5/5 rating on Trustpilot. Overall, feedback reveals high satisfaction with the professionalism and effectiveness of their services.-
Customer Support for Vaping & CBD Products Manufacturer
4.5 Feb 24, 2022We could not be happier with FFB and would recommend without hesitation their services. We now view them as an integral part of OUR COMPANY. They listen...and deliver precisely against our remit.
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Answering Services for Financial Adviser Firm
5.0 Feb 24, 2022On the back of Face For Business taking our calls we have converted more clients than anticipated and the feedback from our clients is impressive. The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken.
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2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read moreWas this helpful?
Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsCALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Royal Wootton Bassett, England
Services provided
55% Call Center Services35% Email Marketing10% Sales OutsourcingFocus Areas
10% Answering services80% Inbound appointment scheduling10% Virtual receptionistSee all 1 projectsDouble Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.
Industry Experience
Double Tap Marketing Ltd has demonstrated significant expertise in the business services industry, particularly within the university accommodation cleaning sector. Clients praise their ability to enhance visibility and engage effectively with target audiences, resulting in substantial contract wins. Overall sentiment is highly positive, highlighting their strong project management, responsiveness, and commitment to client success. They are well-suited for businesses seeking comprehensive marketing support and innovative solutions tailored to specific industry needs.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for their exceptional value for money, noting that their pricing is reasonable relative to the high-quality results achieved. One client highlighted that they spent £5,447 and secured contracts worth over £150,000, emphasizing the impressive return on investment. Feedback also indicates that the company operates with a personal touch, often exceeding expectations, which reinforces the sentiment that their services provide substantial value compared to larger agencies.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
15% Answering services65% Virtual receptionist20% Inbound appointment schedulingSee all 1 projectsMedical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Podiatry Clinic
4.5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. Read moreWas this helpful?
Industry Experience
Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999London, England
Services provided
35% Call Center Services15% Business Consulting15% Sales Outsourcing +610% Financial Consulting5% Custom Software Development5% Enterprise App Modernization5% HR Outsourcing5% IT Staff Augmentation5% Other IT Consulting and SIFocus Areas
35% Answering services40% Inbound appointment scheduling25% Virtual receptionistAbacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
Read moreMore responsive than most other service providers
Get in TouchAbacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)London, England
2 Kingdom Street
London, England W2 6BD2 - 5
+44 (0) 203 580 4343
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UndisclosedUndisclosed10,000+London, England
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)London, England
Brock House 19 Langham Street
London, England W1W 7NYMore than 5k
+44 (0)1324575000
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Undisclosed$50 - $99 / hr10 - 49Horsham, England
Services provided
90% Call Center Services5% Customer Service Outsourcing5% Sales OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingFounded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$25 - $49 / hr1,000 - 9,999Bridgnorth, England
Services provided
57% Call Center Services16% Customer Service Outsourcing10% Sales Outsourcing +54% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyFocus Areas
100% Answering servicesUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Bridgnorth, England
The Old Grammar School, St Leonards Close
Bridgnorth, England WV16251 - 300
0800 003 039
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$100,000+< $25 / hr1,000 - 9,999London , England
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Business Consulting +110% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesFirstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Chester, England
Services provided
100% Call Center ServicesFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
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$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
40% Call Center Services40% Sales Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services60% Inbound appointment schedulingAnswering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Lowestoft , England
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistEstablished in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
100% Answering servicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Glasgow , Scotland
Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR251 - 300
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$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Services provided
52% Call Center Services25% Customer Service Outsourcing23% Back Office OutsourcingFocus Areas
100% Answering servicesLemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Wokingham , England
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
80% Answering services10% Inbound appointment scheduling10% Virtual receptionistThe Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Harlow, England
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
80% Answering services20% Virtual receptionistEstablished in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Monks Risborough, England
Services provided
50% Call Center Services10% Customer Service Outsourcing10% Direct Marketing +310% Event Marketing10% Market Research10% Public RelationsFocus Areas
100% Answering servicesCATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
Read moreSee All Locations (2)Monks Risborough, England
71 South Street
Monks Risborough, England HP2710 - 15
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UndisclosedUndisclosed10 - 49London, England
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesBizik is a phone answering service founded in 2024. The team provides Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49London , England
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesBPO Recruit is a telephone answering service. Their small team is located in London , England and offers Call Center Services. The firm was launched in 2009.
Read more -
UndisclosedUndisclosed50 - 249London, England
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
100% Answering servicesEstablished in 2020, Globe Call Center is an answering service company. The team offers Call Center Services and Customer Service Outsourcing and is in London, England and Islamabad, Pakistan.
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$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
50% Call Center Services15% Customer Service Outsourcing15% Sales Outsourcing +310% Other Marketing5% Email Marketing5% Marketing StrategyFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistOrigin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
15% Call Center Services30% Fulfillment10% Back Office Outsourcing +810% Customer Service Outsourcing10% Logistics & Supply Chain Consulting5% Air Freight5% Freight forwarding5% Ocean Freight5% Rail Freight3% Direct Marketing2% Product MarketingFocus Areas
65% Answering services35% Inbound appointment schedulingWhistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
Read more -
$10,000+< $25 / hr2 - 9Wembley, England
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCybrosys Communications is a call center company based in Wembley, England and Abbottabad, Pakistan. Their services include Call Center Services.
Read more -
$5,000+< $25 / hr1,000 - 9,999London , England
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)London , England
100 Leman Street
London , England E1 8GH50 - 75
44.800.520.0447
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$1,000+< $25 / hr10 - 49Balsall Common, England
Services provided
49% Call Center Services51% Customer Service OutsourcingFocus Areas
78% Answering services22% Inbound appointment schedulingCall Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Kingston upon Hull, England
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistThe Call Answering Company is an answering service. The team focuses on Call Center Services, and the company is based in Kingston upon Hull, England.
Read more -
$1,000+< $25 / hr2 - 9Andover, England
Services provided
38% Call Center Services36% Customer Service Outsourcing26% Sales OutsourcingFocus Areas
100% Answering servicesAngel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Bristol, England
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
55% Answering services35% Virtual receptionist10% Inbound appointment schedulingVirtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49London, England
Services provided
55% Call Center Services25% Recruitment Process Outsourcing20% Customer Service OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 1 projectsMedlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
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$1,000+< $25 / hr250 - 999Bristol, England
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistChatPandas, a Customer Service Outsourcing company, is located in Albany, New York and Bristol, England. They specialize in Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (3)Bristol, England
150 Saint Michael's Hill
Bristol, England BS2 8DA41 - 49
+44 20 3286 1548
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$1,000+< $25 / hr10 - 49Portchester, England
Services provided
100% Call Center ServicesFocus Areas
51% Answering services49% Virtual receptionistAnswering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small.
Read more -
UndisclosedUndisclosed10 - 49Runcorn, England
Services provided
100% Call Center ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistYour Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
Read more -
$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Services provided
60% Call Center Services20% Sales Outsourcing10% Back Office Outsourcing +25% Customer Service Outsourcing5% TranslationFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistRMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +310% Business Consulting5% Custom Software Development5% Mobile App DevelopmentFocus Areas
71% Answering services29% Virtual receptionistGo-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Roslin, Scotland
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
38% Answering services37% Virtual receptionist25% Inbound appointment schedulingConnect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$150 - $199 / hr50 - 249Blackburn, England
Services provided
12% Call Center Services25% Digital Strategy25% IT Managed Services +219% Back Office Outsourcing19% Customer Service OutsourcingFocus Areas
100% Answering servicesGranby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 Answering Services Companies in the UK
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$1,000+< $25 / hr50 - 249London, England
Ability to deliver
38.7/40.019.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+Undisclosed250 - 999London, England
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services70% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services24% Answering services32% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
24.5/40.015/20 Reviews1/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services57% Answering services30% Other -
$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Ability to deliver
31.4/40.018.2/20 Reviews6.4/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services33% Answering services75% Other -
$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Ability to deliver
24.1/40.016.2/20 Reviews7.9/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services65% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Ability to deliver
24.7/40.016.2/20 Reviews2.7/10 Clients & Experience5.8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$250,000+$25 - $49 / hr250 - 999Leeds, England
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services80% Answering services81% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.3/40.015.6/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+$25 - $49 / hr2 - 9Royal Wootton Bassett, England
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
55% Call Center Services10% Answering services45% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services15% Answering services65% Other -
$1,000+< $25 / hr50 - 249Nottingham , England
Ability to deliver
7.6/40.00/20 Reviews2/10 Clients & Experience5.6/10 Market PresenceService focus
55% Call Center Services75% Answering services45% Other -
$250,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
7.6/40.00/20 Reviews0/10 Clients & Experience7.6/10 Market PresenceService focus
35% Call Center Services35% Answering services65% Other -
UndisclosedUndisclosed10,000+London, England
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services85% Answering services77% Other -
Undisclosed$50 - $99 / hr10 - 49Horsham, England
Ability to deliver
7.6/40.00/20 Reviews1.4/10 Clients & Experience6.1/10 Market PresenceService focus
90% Call Center Services70% Answering services10% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Bridgnorth, England
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
57% Call Center Services100% Answering services43% Other -
$100,000+< $25 / hr1,000 - 9,999London , England
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services100% Answering services55% Other -
UndisclosedUndisclosed10 - 49Chester, England
Ability to deliver
10/40.00/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
100% Call Center Services35% Answering services -
$10,000+$50 - $99 / hr50 - 249Brighton, England
Ability to deliver
9.9/40.00/20 Reviews3.7/10 Clients & Experience6.2/10 Market PresenceService focus
40% Call Center Services40% Answering services60% Other -
UndisclosedUndisclosed50 - 249Lowestoft , England
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
80% Call Center Services70% Answering services20% Other -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Wokingham , England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
$1,000+$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
80% Call Center Services80% Answering services20% Other
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