Home Call Centers Answering Services Southampton

Top Answering Service in Southampton

Ratings Updated: August 27, 2026

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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Serves Southampton, England

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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5 of 7 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services Construction

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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This provider is fluent in 2 languages:

English

Spanish

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A-SALES AB

4.9 83 reviews

Premier Verified Clutch Guarantee

$1,000+

$200 - $300 / hr

50 - 249

London, England

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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Reviews mention Great project management
Clients consistently praised A-SALES AB for their exceptional project management skills. Feedback highlighted their timely delivery of tasks, structured communication, and proactive responsiveness to client needs. One client noted, 'Their project management was very structured and easy to work with,' while another remarked on their ability to manage adjustments swiftly, stating, 'Whenever we requested changes, they responded quickly.' Overall, the sentiment reflects a high level of satisfaction with A-SALES AB's organized and efficient approach.

Email Marketing & CRM Consultation for Advertising & Marketing Agency

5.0 Mar 4, 2024

A-SALES's project management was excellent. They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results.
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Sales Outsourcing & Lead Generation for Compliance Platform

5.0 Feb 25, 2025

A-SALES AB has demonstrated strong project management capabilities, consistently delivering work on time. Their structured sales process ensures that: Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. Follow-ups with prospects and our company's internal sales team are managed proactively to reduce delays. Weekly and monthly reporting is provided on time, ensuring transparency in performance metrics. They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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Marketing Services for Business Services Company

5.0 Aug 17, 2025

They demonstrate a structured yet agile project management style throughout the ABM engagement.
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Pipeline Gen & Appt Scheduling for Nonprofit Consulting Co

5.0 Aug 20, 2025

Overall, our Account Manager was brilliant. Any new ideas or issues, or literally anything, are handled extremely quickly. Mostly handled, before a problem ever arose which was nice.
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Email Marketing for IT Company

5.0 Sep 22, 2025

Project management was stellar. It feels like the A-Sales team doesn't sleep...
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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
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London, England

96 Kensington High Street
London, England W8 4SG
31 - 40

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

London-based clients praise A-SALES AB for their ability to generate qualified B2B leads across complex tech and creative industries, emphasizing their tailored outreach, responsiveness, and strategic understanding of technical value propositions.
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Task Virtual

5.0 77 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Task Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.

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5 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable.
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2 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office & Call Center Services for Mental Wellness Co
5.0 — Task Virtual provided operational support for a mental wellness platform. The team managed inbound inquiries, coordinated appointment requests, managed scheduling calendars, and monitored email Read more
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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual is frequently praised for its cost-effectiveness and alignment with clients' budgets. Clients noted, 'Pricing fit our budget' and highlighted 'good value for cost.' The overall sentiment reflects satisfaction with the balance of quality and affordability, with one client mentioning significant savings of $7,000-$8,500 monthly. Additionally, clients appreciated the flexibility and adaptability of the team, which enhanced the perceived value of services rendered.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in Reading praise Task Virtual for their expertise in SEO, delivering measurable growth in organic traffic, local search visibility, and inbound leads. They highlight the company's tailored strategies, proactive communication, and long-term focus across diverse service areas.
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Simply Contact

4.8 26 reviews

Verified

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

100% Answering services

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Proactive
The overall sentiment regarding Simply Contact's proactivity is highly positive, with clients noting their responsiveness and adaptability. One client highlighted their 'outstanding project management' and 'quickly adapting their strategies to fit our requirements.' Another mentioned their 'proactive approach in suggesting improvements' that enhanced customer experience. Overall, clients expressed satisfaction with Simply Contact's ability to anticipate needs and deliver tailored solutions, demonstrating a strong commitment to service excellence.

Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
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London, England

45 Fitzroy Street
London, England W1T 6EB
6 - 9

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Ultracomms

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Portchester, England

Services provided

100% Call Center Services

Focus Areas

51% Answering services

49% Virtual receptionist

Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small.
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Verbatim Virtual Receptionists

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Services provided

68% Call Center Services

12% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

24% Answering services

58% Virtual receptionist

18% Inbound appointment scheduling

Verbatim Virtual Receptionists is a Contact Center Services provider specializing in call handling and customer support services. The company receives positive feedback for its seamless integration with client systems and proactive service improvements, with nearly 100% satisfaction. Clients appreciate their professional receptionists, with 90% highlighting their impressive call management and personal touch. Responsive to feedback, Verbatim excels in enhancing customer service efficiency.

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Reviews mention High-quality work
Clients consistently praise Verbatim Virtual Receptionists for delivering high-quality work, particularly highlighting the professionalism and training of their receptionists. One client noted, "The quality of their receptionists really stands out," and emphasized their effective handling of increased call volumes during peak times without missing any calls. Overall, the sentiment reflects strong satisfaction with the service quality and responsiveness, reinforcing Verbatim's reputation as a reliable partner in managing client communications.

Overflow Call Handling for Outsourcer

5.0 Apr 24, 2020

The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks.
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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback.
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1 of 1 Southampton-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Southampton

Southampton-based Call Center Services project highlight

Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Clients in the region emphasize Verbatim's professionalism, efficient call logging, and ability to manage complex support needs during peak times. They value the seamless workflow and the company's commitment to enhancing customer service quality.
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e-PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanklin, England

Services provided

30% Call Center Services

70% Customer Service Outsourcing

Focus Areas

60% Answering services

20% Inbound appointment scheduling

20% Virtual receptionist

E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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Angel Call Handling

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Andover, England

Services provided

38% Call Center Services

36% Customer Service Outsourcing

26% Sales Outsourcing

Focus Areas

100% Answering services

Angel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.
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The Answer Centre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wokingham , England

Services provided

70% Call Center Services

20% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

80% Answering services

10% Inbound appointment scheduling

10% Virtual receptionist

The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
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Receptionality

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Lytchett Matravers, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Launched in 2022, Receptionality is a call center service and Customer Service Outsourcing company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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Daktela UK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winnersh, England

Services provided

100% Call Center Services

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
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Winnersh, England

Winnersh Triangle Building 220 Wharfedale Rd
Winnersh, England RG41 5TP
10 - 15

+ 44 (0)800 470 2159

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Clinic Answer

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Wokingham, England

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
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Double Tap Marketing Ltd

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Royal Wootton Bassett, England

Services provided

55% Call Center Services

35% Email Marketing

10% Sales Outsourcing

Focus Areas

10% Answering services

80% Inbound appointment scheduling

10% Virtual receptionist

Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.

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Industry Experience

Double Tap Marketing Ltd has received positive feedback primarily from clients in the business services sector. Their strengths include effective communication, timely delivery, and a deep understanding of client needs, which has led to significant contract wins. Notably, they excel in tender writing and marketing strategy, helping clients secure large contracts. Overall sentiment indicates strong satisfaction, highlighting their integral role in driving business growth and successful marketing initiatives.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for providing excellent value for money, highlighting their reasonable pricing relative to the substantial returns generated. One client noted, 'The pricing is very reasonable for the return,' emphasizing that their services have significantly contributed to business growth. Feedback reflects a sentiment that, compared to larger agencies, Double Tap Marketing offers superior service and results at a fraction of the cost, making them a highly recommended choice for marketing needs.
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Hero PA

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Horsham, England

Services provided

90% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Focus Areas

70% Answering services

20% Virtual receptionist

10% Inbound appointment scheduling

Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
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Whistl

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Marlow, England

Services provided

15% Call Center Services

30% Fulfillment

10% Back Office Outsourcing +8

10% Customer Service Outsourcing

10% Logistics & Supply Chain Consulting

5% Air Freight

5% Freight forwarding

5% Ocean Freight

5% Rail Freight

3% Direct Marketing

2% Product Marketing

Focus Areas

65% Answering services

35% Inbound appointment scheduling

Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
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The Telemarketing Company

Not yet reviewed

$10,000+

$50 - $99 / hr

50 - 249

Brighton, England

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Customer Service Outsourcing

Focus Areas

40% Answering services

60% Inbound appointment scheduling

Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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BDM Talk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burgess Hill, England

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

100% Answering services

BDM Talk, a midsize phone answering service and Back Office Outsourcing company, is in Burgess Hill, England. The team focuses on Call Center Services and Back Office Outsourcing.
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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2

20% Sales Outsourcing

10% Transcription

Focus Areas

100% Answering services

Quantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.

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Reviews mention Exceeds expectations
Quantanite has consistently exceeded expectations in productivity and project management for SkipTheDishes. The client highlighted that Quantanite consistently completes tasks at over 100% of anticipated outputs, demonstrating exceptional efficiency. Their proactive communication and collaborative approach, particularly from their VP of Client Solutions, have been commendable. Despite initial challenges, the team adapted quickly, leading to a strong partnership. Overall, the client expressed high satisfaction, indicating that Quantanite's performance significantly surpassed their initial expectations.

Website & Account Management Services for Food Delivery Firm

4.5 Jan 12, 2021

Right now, Quantanite is exceeding our productivity expectations. Consistently, they've been over 100%, and they’re completing their work faster than I expect them to. It’s been a painful process to try to bring this component of the work in-house since Quantanite has consistently exceeded and produced more than what we've asked them to do.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in London highlight Quantanite's strong candidate pool and effective workflow, noting their ability to handle diverse operational tasks with dedication and professionalism.
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Abacus Cambridge Partners is a company specializing in Contact Center Services and Customer Support Services, including Inbound and Outbound Call Centers. Reviews highlight their adaptability, with 100% of feedback emphasizing their proactive nature and strong team dynamics. Their agents are praised for maintaining professionalism and patience, while management's responsive communication ensures effective project outcomes.

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Reviews mention Receptive
Clients have expressed a positive sentiment regarding Abacus Cambridge Partners' receptiveness, noting their campaign managers' strong communication and responsiveness to feedback. One client highlighted, "They’ve been quick to adapt" to evolving project needs, showcasing their flexibility. Additionally, the supportive team dynamic contributes to a positive work environment, with clients appreciating the patience and professionalism exhibited during challenging negotiations. Overall, the feedback reflects a strong alignment with client expectations and a commitment to continuous improvement.

Call Center Voice Services for Financial Services Co.

4.5 Sep 17, 2020

Their campaign managers are with the team throughout the day and have been receptive to feedback. They’re communicative and responsive.
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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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United Arab Emirates (2) Kenya (1) United States (1)

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CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

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Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Monks Risborough, England

Services provided

50% Call Center Services

10% Customer Service Outsourcing

10% Direct Marketing +3

10% Event Marketing

10% Market Research

10% Public Relations

Focus Areas

100% Answering services

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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Monks Risborough, England

71 South Street
Monks Risborough, England HP27
10 - 15

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Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

London , England

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Answering services

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Microtalk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

100% Call Center Services

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Microtalk is a call center service. Their team is in London, England and Kolkata, India and provides Call Center Services.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

London, England

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

85% Answering services

10% Inbound appointment scheduling

5% Virtual receptionist

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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London, England

Brock House 19 Langham Street
London, England W1W 7NY
More than 5k

+44 (0)1324575000

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Noetica

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Crawley, England

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Noetica, a call center service and Back Office Outsourcing company, was established in 1997. The team specializes in Call Center Services and Back Office Outsourcing.
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Virtually There

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bristol, England

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

55% Answering services

35% Virtual receptionist

10% Inbound appointment scheduling

Virtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.
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TelePA

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Wells, England

Services provided

60% Call Center Services

30% Back Office Outsourcing

10% AR/VR Development

Focus Areas

50% Answering services

50% Virtual receptionist

Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
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L2 Global Technologies pvt ltd.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hounslow, England

Services provided

10% Call Center Services

30% CRM Consulting and SI

10% Application Management & Support +5

10% Business Consulting

10% Corporate Training & Coaching

10% Low/No Code Development

10% Mobile App Development

10% Web Development

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

CRM consulting and SI company L2 Global Technologies pvt ltd. Is based in Hounslow, England and Gannavaram, India. They specialize in CRM consulting and SI and Web Development.
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Creative Translation

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

40% Call Center Services

60% Translation

Focus Areas

100% Answering services

Translation company Creative Translation was established in 1995. The team focuses on Translation and Call Center Services.
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Bizik

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Bizik is a phone answering service founded in 2024. The team provides Call Center Services.
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Teamin holding

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

London, England

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services.
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Abacus Outsourcing

4.5 1 review

$250,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

35% Call Center Services

15% Business Consulting

15% Sales Outsourcing +6

10% Financial Consulting

5% Custom Software Development

5% Enterprise App Modernization

5% HR Outsourcing

5% IT Staff Augmentation

5% Other IT Consulting and SI

Focus Areas

35% Answering services

40% Inbound appointment scheduling

25% Virtual receptionist

Abacus Outsourcing is a leading global business process outsourcing services provider empowering businesses and enabling growth worldwide. Harnessing our extensive global reach and local presence,
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More responsive than most other service providers

Abacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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London, England

2 Kingdom Street
London, England W2 6BD
2 - 5

+44 (0) 203 580 4343

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Cybrosys Communications

Not yet reviewed

$10,000+

< $25 / hr

2 - 9

Wembley, England

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Cybrosys Communications is a call center company based in Wembley, England and Abbottabad, Pakistan. Their services include Call Center Services.
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Medlysis

5.0 1 review

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

55% Call Center Services

25% Recruitment Process Outsourcing

20% Customer Service Outsourcing

Focus Areas

60% Answering services

40% Inbound appointment scheduling

Medlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
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Recruit Overseas

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

14% Call Center Services

16% Recruiting

14% Customer Service Outsourcing +4

14% HR Outsourcing

14% Recruitment Process Outsourcing

14% Sales Outsourcing

14% Staffing

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

Recruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.
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Circa Core Ltd

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

London, England

Services provided

40% Call Center Services

25% CRM Consulting and SI

15% Business Consulting +2

10% AI Agents

10% Back Office Outsourcing

Focus Areas

60% Answering services

30% Inbound appointment scheduling

10% Virtual receptionist

Circa Core Ltd is a small answering service company. Founded in 2025, the team focuses on Call Center Services and CRM consulting and SI.
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The Business Outsourcing Company

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

London, England

Services provided

25% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Answering services

Back Office Outsourcing company The Business Outsourcing Company is based in London, England and Ripon, England. They provide Back Office Outsourcing and Call Center Services.
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Confero

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Wembley, England

Services provided

36% Call Center Services

36% Customer Service Outsourcing

18% Sales Outsourcing +1

10% Back Office Outsourcing

Focus Areas

100% Answering services

Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
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