Top Answering Service in Liverpool
26 Companies
List of the Top Liverpool Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Liverpool, EnglandServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead, England
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsThe Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.
2 of 2 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Entertainment Platform
5.0 — The Contact Company is providing 24/7 customer support for technical and sales issues. They offer assistance via phone, email, social media, live chat, and corporate web forums. Read moreWas this helpful?
Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsFace for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.
Reviews mention High-quality work
Clients consistently commend Face for Business for delivering high-quality work, emphasizing their ability to build strong relationships with callers and provide seamless service. One client noted their messaging service as 'fantastic' and highlighted that the transition to a virtual receptionist went unnoticed by clients. Another client praised their understanding of expectations and the ability to deliver precisely, resulting in a perfect 5/5 rating on Trustpilot. Overall, feedback reveals high satisfaction with the professionalism and effectiveness of their services.-
Customer Support for Vaping & CBD Products Manufacturer
4.5 Feb 24, 2022We could not be happier with FFB and would recommend without hesitation their services. We now view them as an integral part of OUR COMPANY. They listen...and deliver precisely against our remit.
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Answering Services for Financial Adviser Firm
5.0 Feb 24, 2022On the back of Face For Business taking our calls we have converted more clients than anticipated and the feedback from our clients is impressive. The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
1 of 1 Liverpool-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in LiverpoolRead Similar ReviewsCall Center Services project highlight
Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Southport highlight Face for Business’s high-quality call management, contributing to increased client engagement. Their dedicated team provides comprehensive call handling, detailed messaging, and consistent communication, making them a trusted partner for financial advisory firms seeking dependable support.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Runcorn, England
Services provided
100% Call Center ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistYour Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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UndisclosedUndisclosed2 - 9Liverpool, England
Services provided
20% Call Center Services80% Back Office OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingTOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England.
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$1,000+< $25 / hr50 - 249Liverpool , England
Services provided
42% Call Center Services38% Customer Service Outsourcing10% Back Office Outsourcing +110% HR ConsultingFocus Areas
67% Answering services33% Virtual receptionistThe ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Chester, England
Services provided
100% Call Center ServicesFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
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$1,000+< $25 / hr250 - 999Salford, England
Services provided
62% Call Center Services15% Customer Service Outsourcing13% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingCall center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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$10,000+$150 - $199 / hr50 - 249Blackburn, England
Services provided
12% Call Center Services25% Digital Strategy25% IT Managed Services +219% Back Office Outsourcing19% Customer Service OutsourcingFocus Areas
100% Answering servicesGranby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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$1,000+< $25 / hr10 - 49Chester , England
Services provided
56% Call Center Services44% Customer Service OutsourcingFocus Areas
67% Answering services33% Virtual receptionistCall center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Stockport, England
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +110% Email MarketingFocus Areas
40% Answering services45% Inbound appointment scheduling15% Virtual receptionistKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (3)Stockport, England
Saint Thomas's Place
Stockport, England SK121 - 30
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$1,000+Undisclosed10 - 49Bury, England
Services provided
30% Call Center Services25% Search Engine Optimization15% Social Media Marketing +410% Email Marketing10% IT Managed Services5% Advertising5% BrandingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistLoop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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UndisclosedUndisclosed10 - 49Bolton, England
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistConnect.Studio, a small answering service company, is in Bolton, England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Preston, England
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBusiness Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
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$1,000+< $25 / hr10 - 49Crewe , England
Services provided
50% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
67% Answering services33% Virtual receptionistLaunched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Stretford, England
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistLocated in Stretford, England, Status Contact Centres is a small answering service company. Their services include Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
55% Answering services35% Inbound appointment scheduling10% Virtual receptionistSnappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Manchester,london, England
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Advertising +310% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Manchester,london, England
106 great Western st.manchester
Manchester,london, England M14 4RA2 - 5
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UndisclosedUndisclosed50 - 249Stoke-on-Trent, England
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +120% Financial Advising & PlanningFocus Areas
100% Answering servicesAdvantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Salterforth, England
Services provided
40% Call Center Services50% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesLocated in Salterforth, England, North Star Direct is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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$250,000+$25 - $49 / hr250 - 999Leeds, England
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Waiting Support for Telecommunications Service
4.5 — Read moreWas this helpful?
Industry Experience
Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
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See All Locations (3)Leeds, England
1 Park Row
Leeds, England LS1 5JL251 - 300
1+ 855-274-7301
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$10,000+$25 - $49 / hr1,000 - 9,999Bridgnorth, England
Services provided
57% Call Center Services16% Customer Service Outsourcing10% Sales Outsourcing +54% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyFocus Areas
100% Answering servicesUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Bridgnorth, England
The Old Grammar School, St Leonards Close
Bridgnorth, England WV16251 - 300
0800 003 039
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$1,000+< $25 / hr250 - 999Sheffield, England
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
83% Answering services17% Inbound appointment schedulingAnt Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Dronfield, England
Services provided
59% Call Center Services15% Transcription13% Customer Service Outsourcing +113% Sales OutsourcingFocus Areas
100% Answering servicesPaperclip Admin is a call center. In Dronfield, England, the firm focuses on Call Center Services and Transcription.
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$1,000+< $25 / hr10 - 49Cheshire, England
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesPa4you, a small phone answering service, is in Cheshire, England. The team focuses on Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Sheffield, England
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingVoice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Cheshire, England
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
100% Answering servicesLocated in Cheshire, England, UK Virtual Services is a small phone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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List of the Top 2 Liverpool Answering Services Companies
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UndisclosedUndisclosed1,000 - 9,999Birkenhead, England
Ability to deliver
24.7/40.016.2/20 Reviews2.7/10 Clients & Experience5.8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.3/40.015.6/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
UndisclosedUndisclosed10 - 49Runcorn, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed2 - 9Liverpool, England
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services70% Answering services80% Other -
$1,000+< $25 / hr50 - 249Liverpool , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
42% Call Center Services67% Answering services58% Other -
UndisclosedUndisclosed10 - 49Chester, England
Ability to deliver
10/40.00/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
100% Call Center Services35% Answering services -
$1,000+< $25 / hr250 - 999Salford, England
Ability to deliver
0.6/40.00/20 Reviews0.6/10 Clients & Experience0/10 Market PresenceService focus
62% Call Center Services70% Answering services38% Other -
$10,000+$150 - $199 / hr50 - 249Blackburn, England
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
12% Call Center Services100% Answering services88% Other -
$1,000+< $25 / hr10 - 49Chester , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
56% Call Center Services67% Answering services44% Other -
UndisclosedUndisclosed50 - 249Stockport, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
$1,000+Undisclosed10 - 49Bury, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
UndisclosedUndisclosed10 - 49Bolton, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr2 - 9Preston, England
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
$1,000+< $25 / hr10 - 49Crewe , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
UndisclosedUndisclosed2 - 9Stretford, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Answering services -
Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services55% Answering services75% Other -
$1,000+< $25 / hr2 - 9Manchester,london, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other
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