Top Answering Service in Liverpool
26 Companies
List of the Top Liverpool Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Liverpool, EnglandServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Customized support
Clients have expressed high satisfaction with VoiceNation's customized support, highlighting their willingness to adapt systems to meet specific operational needs. One client noted that VoiceNation developed a tailored call-in system for their medical staffing company, demonstrating flexibility and responsiveness. Communication is also praised, with quick responses to inquiries. Overall, the sentiment is overwhelmingly positive, with clients recommending VoiceNation for their readiness to create bespoke solutions, despite minor operational challenges.-
Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022I’ve never worked with another vendor, but VoiceNation is a one-stop-shop. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt to our needs.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead, England
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsThe Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.
Reviews mention High-quality work
Clients commend The Contact Company for delivering high-quality work, consistently exceeding expectations in customer service. One client noted that they surpassed a customer satisfaction goal of 80%, receiving positive feedback from users about their support representatives. Another client highlighted their commitment to transparency and effective collaboration, stating, 'The Contact Company delivers excellent results,' which has led to a long-term partnership. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.-
Call Center Services for Children's Retailer
5.0 Jan 24, 2019The Contact Company deliver excellent results, which is why we’ve worked with them for several years. Our collaboration has been seamless. The team delivers timely reports and solutions as needed.
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2 of 2 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Entertainment Platform
5.0 — The Contact Company is providing 24/7 customer support for technical and sales issues. They offer assistance via phone, email, social media, live chat, and corporate web forums. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsFace for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.
Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Burscough, England
Martland Mill, Mart Lane
Burscough, England L40 0SD31 - 40
01704898400
See All Locations (2)Burscough, England
Bridge End Buildings, Orrell Lane
Burscough, England L4016 - 20
01704898400
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1 of 1 Liverpool-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in LiverpoolRead Similar ReviewsCall Center Services project highlight
Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
From Southport, clients highlight Face for Business’s outstanding call answering and messaging services, which improved client interactions and satisfaction. Their proactive approach, detailed call recordings, and consistent communication showcase their expertise in delivering tailored solutions for financial advisors.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Runcorn, England
Services provided
100% Call Center ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistYour Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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UndisclosedUndisclosed2 - 9Liverpool, England
Services provided
20% Call Center Services80% Back Office OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingTOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England.
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$1,000+< $25 / hr50 - 249Liverpool , England
Services provided
42% Call Center Services38% Customer Service Outsourcing10% Back Office Outsourcing +110% HR ConsultingFocus Areas
67% Answering services33% Virtual receptionistThe ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Chester, England
Services provided
100% Call Center ServicesFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
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$1,000+< $25 / hr250 - 999Salford, England
Services provided
62% Call Center Services15% Customer Service Outsourcing13% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingCall center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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$10,000+$150 - $199 / hr50 - 249Blackburn, England
Services provided
12% Call Center Services25% Digital Strategy25% IT Managed Services +219% Back Office Outsourcing19% Customer Service OutsourcingFocus Areas
100% Answering servicesGranby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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$1,000+< $25 / hr10 - 49Chester , England
Services provided
56% Call Center Services44% Customer Service OutsourcingFocus Areas
67% Answering services33% Virtual receptionistCall center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Stockport, England
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +110% Email MarketingFocus Areas
40% Answering services45% Inbound appointment scheduling15% Virtual receptionistKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (3)Stockport, England
Saint Thomas's Place
Stockport, England SK121 - 30
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$1,000+Undisclosed10 - 49Bury, England
Services provided
30% Call Center Services25% Search Engine Optimization15% Social Media Marketing +410% Email Marketing10% IT Managed Services5% Advertising5% BrandingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistLoop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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UndisclosedUndisclosed10 - 49Bolton, England
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistConnect.Studio, a small answering service company, is in Bolton, England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Preston, England
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBusiness Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
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$1,000+< $25 / hr10 - 49Crewe , England
Services provided
50% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
67% Answering services33% Virtual receptionistLaunched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
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Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
55% Answering services35% Inbound appointment scheduling10% Virtual receptionistSnappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Manchester,london, England
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Advertising +310% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Manchester,london, England
106 great Western st.manchester
Manchester,london, England M14 4RA2 - 5
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UndisclosedUndisclosed50 - 249Stoke-on-Trent, England
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +120% Financial Advising & PlanningFocus Areas
100% Answering servicesAdvantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Salterforth, England
Services provided
40% Call Center Services50% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesLocated in Salterforth, England, North Star Direct is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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$250,000+$25 - $49 / hr250 - 999Leeds, England
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Waiting Support for Telecommunications Service
4.5 — Read moreWas this helpful?
Industry Experience
Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Bradford, England
Services provided
10% Call Center Services30% Custom Software Development20% AI Consulting +320% AI Development10% AI Agents10% Customer Service OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistNexAura is a custom software development firm. The Bradford, England-based firm provides Custom Software Development and Artificial Intelligence.
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$10,000+$25 - $49 / hr1,000 - 9,999Bridgnorth, England
Services provided
57% Call Center Services16% Customer Service Outsourcing10% Sales Outsourcing +54% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyFocus Areas
100% Answering servicesUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Bridgnorth, England
The Old Grammar School, St Leonards Close
Bridgnorth, England WV16251 - 300
0800 003 039
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$1,000+< $25 / hr250 - 999Sheffield, England
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
83% Answering services17% Inbound appointment schedulingAnt Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Dronfield, England
Services provided
59% Call Center Services15% Transcription13% Customer Service Outsourcing +113% Sales OutsourcingFocus Areas
100% Answering servicesPaperclip Admin is a call center. In Dronfield, England, the firm focuses on Call Center Services and Transcription.
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$1,000+< $25 / hr10 - 49Cheshire, England
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesPa4you, a small phone answering service, is in Cheshire, England. The team focuses on Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Sheffield, England
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingVoice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Cheshire, England
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
100% Answering servicesLocated in Cheshire, England, UK Virtual Services is a small phone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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List of the Top 2 Liverpool Answering Services Companies
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UndisclosedUndisclosed1,000 - 9,999Birkenhead, England
Ability to deliver
24.7/40.016.2/20 Reviews2.7/10 Clients & Experience5.8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.3/40.015.6/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
UndisclosedUndisclosed10 - 49Runcorn, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed2 - 9Liverpool, England
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services70% Answering services80% Other -
$1,000+< $25 / hr50 - 249Liverpool , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
42% Call Center Services67% Answering services58% Other -
UndisclosedUndisclosed10 - 49Chester, England
Ability to deliver
10/40.00/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
100% Call Center Services35% Answering services -
$1,000+< $25 / hr250 - 999Salford, England
Ability to deliver
0.6/40.00/20 Reviews0.6/10 Clients & Experience0/10 Market PresenceService focus
62% Call Center Services70% Answering services38% Other -
$10,000+$150 - $199 / hr50 - 249Blackburn, England
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
12% Call Center Services100% Answering services88% Other -
$1,000+< $25 / hr10 - 49Chester , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
56% Call Center Services67% Answering services44% Other -
UndisclosedUndisclosed50 - 249Stockport, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
$1,000+Undisclosed10 - 49Bury, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
UndisclosedUndisclosed10 - 49Bolton, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr2 - 9Preston, England
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
$1,000+< $25 / hr10 - 49Crewe , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services55% Answering services75% Other -
$1,000+< $25 / hr2 - 9Manchester,london, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
UndisclosedUndisclosed50 - 249Stoke-on-Trent, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other
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