- 18 of 50 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
Call Center Services PROJECT HIGHLIGHT
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Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Call Center Services PROJECT HIGHLIGHT
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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Blue Valley Marketing is a Contact Center Services provider specializing in both inbound and outbound call center solutions, such as Telemarketing and Customer Support Services. Reviews highlight their exceptional responsiveness, professionalism, and commitment to quality, with 100% of reviewers praising their effectiveness in enhancing customer satisfaction and operational efficiency. Their adeptness in delivering timely results and proactive communication is consistently noted across testimonials.
Clients have consistently praised Blue Valley Marketing for their hard work and dedication. One review highlighted their team's responsiveness and timely delivery, stating they 'responded quickly' and 'delivered on time.' Another client emphasized their 'dedicated work' and 'highly skilled employees,' indicating a strong commitment to excellence. Overall, the sentiment reflects satisfaction with Blue Valley Marketing's hardworking approach, contributing to successful project outcomes.
They responded quickly to us during the project time and they also delivered on time. They were dedicated to work and have highly skilled employees to handle services.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Blue Valley Marketing provided call center services for a hotel. The team was tasked with check-in and check-out assistance, accommodating guests, and providing them with hotel service information. Read more
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The Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.
Clients express a strong sentiment of dedication regarding The Contact Company, highlighting their commitment to customer satisfaction. One client noted, "Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction." Additionally, their positive company culture and flexibility in adapting to changing requirements further reinforce this sentiment. Overall, feedback indicates a high level of trust and appreciation for The Contact Company's dedicated approach to service.
Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction. From our perspective, there are no areas of concern.
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Call Center Services PROJECT HIGHLIGHT
5.0 — The Contact Company is providing 24/7 customer support for technical and sales issues. They offer assistance via phone, email, social media, live chat, and corporate web forums. Read more
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Clients consistently highlight The Contact Company's value for money, noting their competitive pricing and high-quality services. One client mentioned they chose The Contact Company for its 'value-based pricing' during a vendor selection process, while another emphasized their 'cost-effective, high-quality customer service.' Overall, feedback reflects a strong satisfaction with the balance of cost and quality, indicating that the company delivers excellent results without compromising on service standards.
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Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.
Clients consistently express high satisfaction with Face for Business, highlighting their reliability and effective communication. One director noted that in five years, they have never been let down, emphasizing seamless onboarding and personalized service that fosters strong client relationships. Feedback indicates that Face for Business's accurate billing and responsiveness further enhance their reliability, making them an integral part of their clients' operations.
In the five years that we’ve worked with them, they’ve never let us down. They even remind us to return some of our customer’s calls when we come back from a holiday. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate.
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Call Center Services PROJECT HIGHLIGHT
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
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Clients report that Face for Business offers competitive pricing and excellent value for money. One client noted their monthly investment of approximately $400–$470 is justified by the seamless service and relationship-building capabilities provided by dedicated receptionists. Another client emphasized the high-quality support received at a competitive rate, stating they view Face for Business as integral to their operations. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of service delivered.
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Your Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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TOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England.
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The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
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Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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Granby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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Call center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
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Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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Business Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
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Launched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
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Located in Stretford, England, Status Contact Centres is a small answering service company. Their services include Call Center Services.
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Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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ZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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Advantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.
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Located in Salterforth, England, North Star Direct is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
Clients consistently highlight Arise's reliability as a key strength. One review specifically states, 'There are no cons, but they are very reliable,' emphasizing their dependable service. Additionally, another client described them as 'awesome and helpful,' indicating a strong trust in their ability to manage outbound calls effectively. Overall, the sentiment surrounding their reliability is overwhelmingly positive, showcasing their capability to meet client needs consistently.
There are no cons, but they are very reliable. Their reliability is their greatest strength.
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Call Center Services PROJECT HIGHLIGHT
4.5 — Read more
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Clients generally express satisfaction with Arise's pricing and value for money. One client noted saving $2,000 monthly, while another mentioned a monthly savings of $5,000, indicating significant cost-effectiveness. Reviews highlight the reliability and helpfulness of the service, with one client stating there are 'no cons' to their experience. Overall, the sentiment is positive, suggesting that clients perceive Arise as providing good value relative to their costs.
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Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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Paperclip Admin is a call center. In Dronfield, England, the firm focuses on Call Center Services and Transcription.
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Pa4you, a small phone answering service, is in Cheshire, England. The team focuses on Call Center Services.
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Voice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
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Located in Cheshire, England, UK Virtual Services is a small phone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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