Top BPO Companies in London
332 Companies
List of the Top London BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves London, EnglandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Great project management
Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr50 - 249Serves London, EnglandServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
Reviews mention Exceptional performance
Clients have consistently praised TechSpeed LLC for their exceptional performance in data entry projects, highlighting their efficiency and accuracy. One client noted that the team completed the complex task of entering nearly 5,000 records within a tight six-hour window with 'little to no errors.' Their organizational skills and proactive communication were also commended, with one client stating, 'Techspeed is by far the most impressive data entry team I have ever worked with,' reflecting an overall sentiment of high satisfaction.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services PoliticsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves London, EnglandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr2 - 9Newhaven, England
Services provided
100% Back Office OutsourcingSecretary Outsource is a Back Office Outsourcing company. The Newhaven, England-based team provides Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Lancing, England
Services provided
40% Fulfillment40% Warehousing & Distribution10% Customer Service Outsourcing +1 service10% Sales OutsourcingUK Pick & Pack is a Fulfillment company. Their team is headquartered in Lancing, England and provides Fulfillment and Warehousing & Distribution.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves London, EnglandServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves London, EnglandServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.-
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 Feb 12, 2024Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves London, EnglandServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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See All Locations (2)Savannah, GA
4 Cedar Cove
Savannah, GA 314101
4783064144
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UndisclosedUndisclosed250 - 999Borehamwood, England
Services provided
35% Back Office Outsourcing35% Customer Service Outsourcing30% TranscriptionServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
Read moreSee All Locations (2)Borehamwood, England
2 Delta Court, Manor Way,
Borehamwood, England WD6 1FJ020 8236 9474
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$10,000+$150 - $199 / hr2 - 9Hove, England
Services provided
20% Back Office Outsourcing20% Web Design15% Advertising +3 services15% Branding15% Email Marketing15% Print DesignTA Design Ltd is a Back Office Outsourcing company. They are headquartered in Hove, England and have small team of experts. Their services include Back Office Outsourcing and Web Design.
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$1,000+< $25 / hr10 - 49London, England
Services provided
36% Call Center Services36% Customer Service Outsourcing18% Sales Outsourcing +1 service10% Back Office OutsourcingConfero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)London, England
333 Edgware Road Colindale
London, England NW9 6TD10 - 15
+44 (0)333 202 1333
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$10,000+Undisclosed250 - 999London, England
Services provided
35% Email Marketing30% Call Center Services20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)London, England
The Building 2nd Floor 578-586 Chiswick High Road
London, England W4 5RP203.580.4000
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UndisclosedUndisclosed250 - 999London, England
Services provided
50% Market Research25% Back Office Outsourcing25% Call Center ServicesGDCC (Global Data Collection Company), a midsize Market Research company, is based in Rotterdam, Netherlands and Cincinnati, Ohio. Their services include Market Research and Call Center Services.
Read moreSee All Locations (4)London, England
6A Liverpool Road, Saint Mary's, Barnsbury
London, England N1 0PU+44 20 380 898 55
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves London, EnglandServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Exceptional performance
Clients have consistently praised Boldr. for their exceptional performance, highlighting their commitment to timely project delivery and adaptability. Tractive noted their 'exceptional responsiveness to our needs' and effective communication, while the AI automation company commended Boldr.'s ability to integrate seamlessly and improve accuracy significantly. Overall, feedback reflects a strong sentiment of satisfaction, with clients emphasizing Boldr.'s dedication to customization and a supportive work culture that fosters collaboration and success.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024We have been partnering with BoldR for outsourced customer support for the past four years, and our experience with their project management has been highly positive. BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements.
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Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022The accuracy of our work has improved significantly since Boldr. came onboard. The task I’m referring to is impossible to hit with 100% accuracy, but we’re hitting 80% accuracy right now, which is very high. The task is very nuanced and complex. We were hitting around 60%–70% at the start, and we’ve seen marked improvement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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See All Locations (5)Cape Town, South Africa
34 Bree Street
Cape Town, South Africa 800150 - 75
$1,000+< $25 / hr50 - 249Serves London, EnglandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchTDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Guildford, England
Services provided
100% Back Office OutsourcingIbml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing.
Read moreSee All Locations (4)Guildford, England
MWB House, 1 Farnham Road
Guildford, England GU2 4RG -
$10,000+$150 - $199 / hr2 - 9Wolverton, England
Services provided
15% Back Office Outsourcing15% Branding15% Print Design +4 services15% Public Relations15% Web Design15% Web Development10% Email MarketingHive Creative (UK) Ltd is a Wolverton, England-based Back Office Outsourcing company. They provide Back Office Outsourcing and Branding.
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves London, EnglandServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Serves London, EnglandServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention High-quality work
The overall sentiment regarding the high-quality work provided by Remote Team Solutions is highly positive. Clients consistently commend the excellent performance of the virtual assistants and the meticulous recruitment process, which aligns candidates with their specific needs. One client noted, "Quality of the work" was impressive, while another stated, "Their unwavering dedication to quality... makes them an invaluable partner." Overall, feedback highlights their commitment to delivering exceptional results and building strong client relationships.-
Virtual Assistant Support for Law Firm
4.5 May 27, 2025The assistant accomplishes all the tasks I give her. Quality of the work was what I found most impressive or unique about this company.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction from clients. Notably, a CTO from Nutiliti highlighted the company's effective project management and alignment with corporate values, stating, 'RTS has made it easy to trust in our partnership.' Clients appreciate the flexibility in management style and consistent delivery on objectives, with no significant areas for improvement noted.Was this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$1,000+< $25 / hr2 - 9Hounslow , England
Services provided
75% Call Center Services25% Customer Service OutsourcingComputer Call is a telephone answering service. They are headquartered in Hounslow , England and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$150 - $199 / hr2 - 9London , England
Services provided
50% Back Office Outsourcing50% Market ResearchSee all 1 projectsLead Monkey is a lead generation company specializing in LinkedIn marketing campaigns. However, according to client reviews, 100% of feedback indicates dissatisfaction with their services, highlighting a lack of personal interaction and ineffective communication through email and pre-recorded videos, resulting in no tangible lead generation outcomes. Clients emphasize the need for improved client engagement and more personalized consulting services.
Industry Experience
Lead Monkey has primarily worked within the Advertising & Marketing industry, focusing on lead generation through LinkedIn. Feedback highlights a lack of effective communication and personal engagement, leading to unsatisfactory outcomes—primarily connections without tangible business opportunities. The overall sentiment reflects disappointment due to unmet expectations and ineffective strategies. Potential clients in need of personalized consulting and impactful lead generation may find Lead Monkey's approach misaligned with their needs.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Lead Monkey's pricing has been perceived as lacking value, with one client stating that their investment resulted in no tangible outcomes, describing the experience as a 'waste of money.' Despite effective marketing strategies, the company failed to deliver meaningful results, leading to sentiments of disappointment. The client emphasized the need for more personal engagement and interaction, suggesting that the company's consulting approach was insufficient for achieving desired business outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249London, England
Services provided
100% Back Office OutsourcingShergroup is a Back Office Outsourcing company. They are in London, England and New Delhi, India and have midsize team. They focus on Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49London, England
Services provided
100% Document Digitization & ManagementHeadquartered in Bury, England and London, England, Shred-on-Site is a small Document Digitization & Management company. Their services include Document Digitization & Management.
Read moreSee All Locations (2)London, England
Unit 9 Trafalgar Way, Yorktown Industrial Estate, Camberley, Surrey,
London, England GU15 3BN0800 181 4106
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UndisclosedUndisclosed10 - 49London, England
Services provided
50% Affiliate Marketing50% Sales OutsourcingKindico Digital Marketing Agency Ltd is an Affiliate Marketing and Sales Outsourcing company founded in 2016. The team specializes in Affiliate Marketing and Sales Outsourcing.
Read moreSee All Locations (2)London, England
2 13 St Swithin's Ln
London, England EC4N 8AL -
UndisclosedUndisclosed2 - 9London, England
Services provided
20% Content Marketing20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentEffortless Digital Services is a social media marketing agency. Located in London, England, the firm was launched in 2018. Their team specializes in Social Media Marketing and Content Marketing.
Read more -
$1,000+< $25 / hr2 - 9Stotfold, England
Services provided
100% Back Office OutsourcingData Entry UK, a small Back Office Outsourcing company, is headquartered in Stotfold, England. Their services include Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9London, England
Services provided
90% Back Office Outsourcing10% AccountingLinksVA is a Back Office Outsourcing company founded in 2011. Their services include Back Office Outsourcing and Accounting.
Read more -
$1,000+< $25 / hr2 - 9Sittingbourne, England
Services provided
100% Back Office OutsourcingThe Rhubarb Company is a Back Office Outsourcing company. Launched in 2008, the company provides Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9East Grinstead, England
Services provided
100% Back Office OutsourcingNightingales is a Back Office Outsourcing company. They are in East Grinstead, England and have small team. Their services include Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Horsham, England
Services provided
100% Back Office OutsourcingTrust Health is a Back Office Outsourcing company. They are based in Horsham, England and have small team. They offer Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Crawley, England
Services provided
100% Back Office OutsourcingEvolution VA is a Back Office Outsourcing company. The small Crawley, England-based team specializes in Back Office Outsourcing. The agency was established in 2016.
Read more -
$10,000+$150 - $199 / hr10 - 49London, England
Services provided
40% Transcription30% Call Center Services10% Cybersecurity +2 services10% Web Design10% Web DevelopmentSnap International is a Transcription company. They are based in London, England and have small team. Their services include Transcription and Call Center Services.
Read more -
$10,000+$150 - $199 / hr2 - 9Farnham Common, England
Services provided
30% Call Center Services30% Public Relations20% Content Marketing +1 service20% Marketing StrategyCatalyst Communications #TalkingTechPR is a call center service. The firm is based in Farnham Common, England. Their team offers Call Center Services and Public Relations.
Read more -
$10,000+$150 - $199 / hr2 - 9London, England
Services provided
40% Public Relations30% Call Center Services10% Content Marketing +2 services10% Digital Strategy10% Marketing StrategyRaksha PR is a public relations company founded in 2003. The team specializes in Public Relations and Call Center Services and is based in London, England.
Read more -
UndisclosedUndisclosed50 - 249City of London, England
Services provided
20% API Development20% Back Office Outsourcing20% Custom Software Development +4 services10% Blockchain10% Cloud Consulting & SI10% IT Managed Services10% Web DevelopmentPETADATA is a software development company. They are in Fremont, California and Hyderabad, India and have midsize team. They offer Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (3)City of London, England
27 Old Gloucester St
City of London, England WC1N 3AX+44 7574 710788
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$10,000+$150 - $199 / hr10 - 49London , England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web Design3x1 Public Relations, a branding agency, focus on Branding and Call Center Services. They were founded in 2001.
Read moreSee All Locations (4)London , England
201 Borough High Street
London , England SE1 1GZ020.3817.7674
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$10,000+$150 - $199 / hr10 - 49Burgess Hill, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignFML Public Relations is a small Burgess Hill, England-based branding agency. Their services include Branding and Call Center Services.
Read more -
$10,000+$150 - $199 / hr2 - 9London, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignHeadquartered in Birmingham, England and London, England, S&X Media Ltd is a small branding company. The team provides Branding and Call Center Services.
Read moreSee All Locations (2)London, England
81 Rivington Street
London, England EC2A 3AY207.947.4055
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$10,000+$150 - $199 / hr2 - 9Reading , England
Services provided
20% Call Center Services20% IT Managed Services15% Email Marketing +3 services15% Social Media Marketing15% Web Design15% Web DevelopmentCall center company Hensman Consulting Intl LLP offers Call Center Services and IT managed services. They were established in 2006.
Read more -
$10,000+$150 - $199 / hr2 - 9Letchworth, Herts, England
Services provided
20% Back Office Outsourcing20% Digital Strategy20% Search Engine Optimization +2 services20% UX/UI Design20% Web DevelopmentFiveZeroFive is an UX agency. Located in Letchworth, Herts, England, the company was founded in 2015. Their team focuses on UX/UI Design and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49London, England
Services provided
15% Back Office Outsourcing15% IT Strategy Consulting15% Mobile App Development +4 services15% Pay Per Click15% Search Engine Optimization15% Web Development10% BrandingSee all 1 projectsEnvision International provides website development services, as reflected in their work with Active Air Solutions, where they successfully developed an online booking platform. Reviews highlight the company's timely delivery and responsive nature, although there is a suggestion for increased professionalism. Budget-friendly pricing was a notable factor in their selection.
See All Locations (3)London, England
75 Drayton Park
London, England N7 7AJ+44-877-697-2367
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UndisclosedUndisclosed2 - 9London, England
Services provided
20% Search Engine Optimization20% UX/UI Design15% BI & Big Data Consulting & SI +3 services15% Digital Strategy15% Sales Outsourcing15% Social Media MarketingEstablished in 2010, GA4-Search is a small SEO agency based in London, England. Their team provides Search Engine Optimization and UX/UI Design.
Read more
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 London BPO Services
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$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.019.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Dover, DE
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr250 - 999New York, NY
Ability to deliver
28.8/40.016.2/20 Reviews8/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999New Delhi, India
Ability to deliver
34.7/40.016.6/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$25,000+$300+ / hr50 - 249Reigate, England
Ability to deliver
33.9/40.015.2/20 Reviews9.2/10 Clients & Experience9.5/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$300+ / hr2 - 9London, England
Ability to deliver
33.9/40.018.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$50 - $99 / hr10 - 49Ipswich, England
Ability to deliver
35.5/40.016.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$25,000+$50 - $99 / hr250 - 999London, England
Ability to deliver
28.3/40.015.4/20 Reviews7.2/10 Clients & Experience5.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
34.2/40.015.8/20 Reviews8.8/10 Clients & Experience9.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
28/40.016.8/20 Reviews6.3/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Kolkata, India
Ability to deliver
28.4/40.017.8/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.1/40.016.6/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr2 - 9London, England
Ability to deliver
25.9/40.015.8/20 Reviews6.1/10 Clients & Experience4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$5,000+$100 - $149 / hr10 - 49Kingston Upon Thames, England
Ability to deliver
27.6/40.015.8/20 Reviews6.7/10 Clients & Experience5.2/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+$50 - $99 / hr50 - 249London, England
Ability to deliver
29.6/40.017.8/20 Reviews6.9/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed50 - 249London, England
Ability to deliver
27.2/40.016.2/20 Reviews5.7/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49London, England
Ability to deliver
29.3/40.016.4/20 Reviews8.9/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr10 - 49Sheridan, WY
Ability to deliver
24.8/40.016.4/20 Reviews3.8/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$300+ / hr2 - 9London, England
Ability to deliver
28.3/40.016.6/20 Reviews6.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed2 - 9London, England
Ability to deliver
21.9/40.016/20 Reviews1.9/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
13.6/40.013.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10,000+Austin, TX
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+$50 - $99 / hr10 - 49London, England
Ability to deliver
26.2/40.014.6/20 Reviews5.7/10 Clients & Experience6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
7.6/40.00/20 Reviews3.6/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+< $25 / hr1,000 - 9,999Lahore, Pakistan
Ability to deliver
7.6/40.00/20 Reviews0/10 Clients & Experience7.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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