Top BPO Companies for Small Business

Ratings Updated: April 23, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Silverstone Technologies Pvt. Ltd.

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Islamabad, Pakistan

Services provided

15% Content Marketing

15% Pay Per Click

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Graphic Design

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

Silverstone Technologies Pvt. Ltd., a small social media marketing agency, is located in Islamabad, Pakistan. The team focuses on Social Media Marketing and Content Marketing.
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InQubee

Not yet reviewed

Undisclosed

$50 - $99 / hr

Freelancer

Services provided

50% Sales Outsourcing

10% Business Consulting

10% Call Center Services +3 services

10% Direct Marketing

10% Market Research

10% Other Marketing

InQubee, a Sales Outsourcing company, is based in Thame, England. They offer Sales Outsourcing and Direct Marketing and were founded in 2016.
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What are Featured Providers?
Remote CoWorker

4.8 182 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Great team
Clients consistently highlight the exceptional quality of Remote CoWorker's team, describing them as 'wonderful', 'effective', and 'first class'. One CEO praised their staff for being 'loyal, friendly, and easy to work with', while another noted their assistant's 'good skills' and 'competence' in managing tasks. Overall, the sentiment reflects a strong appreciation for the team's professionalism and positive communication, with no reported areas for improvement.

Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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Staff Augmentation for Bookkeeping Company

5.0 Dec 5, 2022

What did you find most impressive or unique about this company? They have amazing employees ready to help clients like me.
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Back-Office & Staffing Services for Nutrition Counseling Co

5.0 Jun 3, 2025

Remote CoWorker's staff are wonderful: effective, loyal, friendly, and wonderful team members.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall feedback on Remote CoWorker emphasizes their excellent value for money, with clients frequently noting that the pricing aligns well with their budgets while delivering quality service. For instance, one client mentioned, 'their pricing fit our budget, and they provided good value for cost.' Additionally, another highlighted the efficiency and effectiveness of their virtual assistant, stating, 'the quality is as good as the leads they’re gathering.' The sentiment across reviews indicates a strong appreciation for the cost-effectiveness of their services.
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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Verus Consulting Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

30% Back Office Outsourcing

20% HR Consulting

20% Staffing +3 services

15% Recruiting

10% HR Outsourcing

5% PEO/Employee Leasing

Verus Consulting Inc is a Back Office Outsourcing company. They are based in Mississauga, Canada, and their services include Back Office Outsourcing and Staffing.
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Wiki Publishers Online

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Francisco, CA

Services provided

40% Advertising

30% Document Digitization & Management

30% Translation

Midsize Advertising company Wiki Publishers Online, is headquartered in San Francisco, California. Their services include Advertising and Translation.
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Samsolutionpoint

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Ahmedabad, India

Services provided

25% Direct Marketing

25% Search Engine Optimization

25% Web Design +2 services

15% Customer Service Outsourcing

10% Back Office Outsourcing

In Ahmedabad, India, Samsolutionpoint is a SEO company. They focus on Search Engine Optimization and Direct Marketing.
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First Choice Finance Consultants

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chennai, India

Services provided

15% Finance & Accounting Outsourcing (FAO)

10% Accounting

10% Back Office Outsourcing +14 services

10% Financial Advising & Planning

10% HR Consulting

5% Business Consulting

5% Call Center Services

5% Customer Service Outsourcing

5% Document Digitization & Management

5% Sales Outsourcing

5% Transcription

5% Translation

2% Application Management & Support

2% Commercial Financing

2% Corporate Training & Coaching

2% Custom Software Development

2% Finance Law

First Choice Finance Consultants is a Finance & Accounting Outsourcing (FAO) company founded in 2006. The small team offers Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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The Productivity Gourmet

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Services provided

35% Customer Service Outsourcing

30% Business Consulting

30% Document Digitization & Management +1 service

5% Business Continuity Management

The Productivity Gourmet, a Customer Service Outsourcing company, was founded in 2025. The team specializes in Customer Service Outsourcing and Business Consulting.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client reviews for MarKam Solutions reflect a strong overall sentiment of satisfaction, highlighting their exceptional project management and adaptability. Clients praised their proactive communication and ability to tailor solutions to specific needs, with one noting a 50% increase in lead generation and a 35% improvement in conversion rates. The consistent delivery of tasks on time and the personal approach taken by MarKam Solutions were also emphasized, with no significant areas for improvement mentioned by any reviewer.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Techvedic

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Services provided

25% Back Office Outsourcing

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Managed Services

Based in Las Vegas, Nevada and New Delhi, India, Techvedic is a midsize Back Office Outsourcing company. The team offers Back Office Outsourcing and cloud consulting & SI.
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YourSales

Not yet reviewed

$5,000+

$200 - $300 / hr

Freelancer

Huizen, Netherlands

Services provided

50% Sales Outsourcing

45% Business Consulting

5% CRM Consulting and SI

YourSales, a Sales Outsourcing company, was established in 2012. The agency specializes in Sales Outsourcing and Business Consulting.
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What are Featured Providers?

Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Remote Team Solutions highlights their effective project management and ability to deliver quality outcomes. A client noted that their team expedited policy issuance while maintaining high standards. They appreciated the flexibility in managing their team and reported satisfaction with communication methods. Overall, sentiment is positive, with the client expressing no significant areas for improvement, indicating confidence in Remote Team Solutions' capabilities.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Karachi-Fumigation

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Karachi, Pakistan

Services provided

25% Business Consulting

25% Customer Service Outsourcing

25% Financial Advising & Planning +1 service

25% HR Consulting

Business Consulting company Karachi-Fumigation provides Business Consulting and Financial Advising & Planning. They were founded in 2010.
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Heart Certified Autocare

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Evanston, IL

Services provided

50% Business Consulting

25% Other Marketing

25% Sales Outsourcing

Established in 1990, Heart Certified Autocare is a Business Consulting company. In Evanston, Illinois and Wilmette, Illinois, the team offers Business Consulting and Other Marketing.
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Techmarket

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Services provided

15% CRM Consulting and SI

15% Cybersecurity

15% IT Managed Services +8 services

10% Call Center Services

10% Generative AI

10% Unified Communications Consulting & SI

5% AI Agents

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Customer Service Outsourcing

Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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GeeksForLess

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

15% Cybersecurity

10% Custom Software Development +9 services

10% Web Design

10% Web Development

5% AI Development

5% Application Testing

5% IT Managed Services

5% IT Strategy Consulting

5% IoT Development

5% Mobile App Development

5% Sales Outsourcing

GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
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Quantum IT Group

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Frisco, TX

Services provided

37% Call Center Services

32% IT Managed Services

5% Cloud Consulting & SI +7 services

5% Cybersecurity

5% IT Staff Augmentation

5% Other IT Consulting and SI

5% Web Development

2% Application Management & Support

2% Application Testing

2% IT Strategy Consulting

Quantum IT Group is a small call center company headquartered in Frisco, Texas. Their services include Call Center Services and IT managed services.
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Star Consultants

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Services provided

15% Back Office Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +8 services

10% Business Consulting

10% Web Design

10% Web Development

5% AI Development

5% Application Management & Support

5% Custom Software Development

5% E-Commerce Development

5% HR Outsourcing

Based in New York City, New York and Islamabad, Pakistan, Star Consultants is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2024.
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Tawasol for Business Administration

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alexandria, Egypt

Services provided

10% Business Consulting

10% Customer Service Outsourcing

10% HR Consulting +17 services

10% IT Strategy Consulting

5% Call Center Services

5% Digital Strategy

5% Document Digitization & Management

5% Graphic Design

5% Search Engine Optimization

5% Social Media Marketing

5% Video Production

5% Web Design

3% Commercial Financing

3% Content Marketing

3% Corporate Law

3% Finance & Accounting Outsourcing (FAO)

2% Conversion Optimization

2% Finance Law

2% Pay Per Click

2% Sales Outsourcing

Tawasol for Business Administration is an IT strategy consulting company. In Alexandria, Egypt, the team provides IT strategy consulting and Business Consulting.
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Stratedge TaxAcc

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Services provided

34% Accounting

33% Back Office Outsourcing

33% Finance & Accounting Outsourcing (FAO)

Stratedge TaxAcc is a small Accounting company established in 2024. Their team provides Accounting and Finance & Accounting Outsourcing (FAO).
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Bigwiggin Solutions LLP

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Ahmedabad, India

Services provided

40% Business Consulting

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +4 services

10% Customer Service Outsourcing

10% Financial Consulting

10% Sales Outsourcing

5% Back Office Outsourcing

Business Consulting company Bigwiggin Solutions LLP was launched in 2022. The small team specializes in Business Consulting and Finance & Accounting Outsourcing (FAO).
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We Are Team Rocket

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Shepshed, England

Services provided

45% Demand Generation Marketing

35% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Established in 2013, We Are Team Rocket is a Demand Generation Marketing company. The team focuses on Demand Generation Marketing and Sales Outsourcing.
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ACQUISIZIONE CLIENTI B2B

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Genova, Italy

Services provided

40% Demand Generation Marketing

35% Sales Outsourcing

10% Business Consulting +3 services

5% Account-Based Marketing

5% CRM Consulting and SI

5% Market Research

ACQUISIZIONE CLIENTI B2B, a Demand Generation Marketing company, provides Demand Generation Marketing and Sales Outsourcing. The firm is in Genova, Italy and Castagnaro, Italy.
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Trinite Consulting Group LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Schaumburg, IL

Services provided

35% Customer Service Outsourcing

35% Staffing

30% Business Consulting

Customer Service Outsourcing company Trinite Consulting Group LLC is in Schaumburg, Illinois and Princeton, New Jersey. They provide Customer Service Outsourcing and Staffing.
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Payment Resolution Partners

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Services provided

35% Back Office Outsourcing

35% Bankruptcy Law

30% Finance & Accounting Outsourcing (FAO)

Payment Resolution Partners, a Back Office Outsourcing company, provides Back Office Outsourcing and Bankruptcy Law. The firm is headquartered in Vista, California.
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Claro Data Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

35% Data Annotation Services

25% Back Office Outsourcing

15% Content Moderation Services +2 services

15% Supply Chain Management

10% Document Digitization & Management

Claro Data Solutions is a Data Annotation Services company founded in 2015. The firm offers Data Annotation Services and Back Office Outsourcing, and is small.
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More responsive than most other service providers

Claro Data Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Stummar Labs

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ahmedabad, India

Services provided

30% IT Strategy Consulting

15% Business Consulting

15% Document Digitization & Management +4 services

10% Architectural Design

10% Custom Software Development

10% Product Design

10% UX/UI Design

IT strategy consulting company Stummar Labs is in Ahmedabad, India. Their services include IT strategy consulting and Business Consulting.
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Eagle Info Services

5.0 1 review

$1,000+

$50 - $99 / hr

2 - 9

Agra, India

Services provided

70% Email Marketing

30% Sales Outsourcing

Eagle Info Services specializes in finding new clients and increasing sales and revenue for their clients by providing customized digital marketing solutions, including qualified lead generation and consistent client meetings. Reviews highlight their effective project management, timely delivery, and the high value for cost, leading to significant business growth for their clients.

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Outsource Services India

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ahmedabad, India

Services provided

30% Back Office Outsourcing

20% Business Consulting

20% Digital Strategy +2 services

15% Web Design

15% Web Development

Outsource Services India is a Back Office Outsourcing company established in 2011. Their team provides Back Office Outsourcing and Digital Strategy.
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United Call Center Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dearborn, MI

Services provided

20% Conversion Optimization

10% Application Management & Support

10% Business Consulting +9 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

5% CRM Consulting and SI

5% Commercial Brokerage Services

5% Commercial Development

5% Commercial Financing

5% Other IT Consulting and SI

5% Transcription

Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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Real Estate IQ

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Addison, TX

Services provided

25% Sales Outsourcing

15% Email Marketing

10% Branding +5 services

10% Conversion Optimization

10% Direct Marketing

10% Market Research

10% Marketing Strategy

10% Social Media Marketing

Launched in 2014, Real Estate IQ is a Sales Outsourcing company. The team provides Sales Outsourcing and Email Marketing and is in Addison, Texas.
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Victoria's Voice

Not yet reviewed

Undisclosed

$150 - $199 / hr

Freelancer

Petah Tikva, Israel

Services provided

90% Call Center Services

10% Translation

Victoria's Voice is a small answering service founded in 2001. Their services include Call Center Services and Translation.
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Apidel Technologies

Not yet reviewed

$100,000+

$50 - $99 / hr

50 - 249

Rolling Meadows, IL

Services provided

25% Back Office Outsourcing

25% Corporate Training & Coaching

25% HR Consulting +1 service

25% IT Staff Augmentation

Apidel Technologies, a midsize Back Office Outsourcing company, is located in Rolling Meadows, Illinois. The team focuses on Back Office Outsourcing and Corporate Training & Coaching.
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Sepire

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Willowbrook, IL

Services provided

25% Compliance Consulting

25% Direct Marketing

25% Document Digitization & Management +1 service

25% Marketing Strategy

Headquartered in Willowbrook, Illinois and Burr Ridge, Illinois, Sepire is a midsize Direct Marketing company. The team provides Direct Marketing and Marketing Strategy.
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Rumour Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Karachi, Pakistan

Services provided

40% Call Center Services

30% Mobile App Development

20% Web Development +1 service

10% AR/VR Development

Telephone answering service Rumour Marketing is located in Surrey, Canada and Karachi, Pakistan. The team specializes in Call Center Services and Mobile App Development.
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Qormotho Limited

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dhaka, Bangladesh

Services provided

40% Accounting

30% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +1 service

10% Customer Service Outsourcing

Qormotho Limited is an Accounting company. Founded in 2018, the team offers Accounting and Finance & Accounting Outsourcing (FAO). The agency is based in Dhaka, Bangladesh.
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CYBRIDGE

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Pune, India

Services provided

20% Back Office Outsourcing

20% HR Consulting

20% HR Outsourcing +2 services

20% IT Staff Augmentation

20% Sales Outsourcing

CYBRIDGE is an IT staff augmentation company. They are based in Pune, India and have small team of experts. Their services include IT staff augmentation and Back Office Outsourcing.
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GLI Truck Dispatch Services Inc

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Fort Washington, PA

Services provided

40% Trucking

20% Accounting

20% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

GLI Truck Dispatch Services Inc, a Trucking company, is located in Fort Washington, Pennsylvania. Their services include Trucking and Back Office Outsourcing.
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Beyond Rationale

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Dhaka, Bangladesh

Services provided

40% Business Consulting

20% Corporate Training & Coaching

20% Customer Service Outsourcing +1 service

20% Document Digitization & Management

Beyond Rationale is a Business Consulting company. Their team is in Dhaka, Bangladesh and provides Business Consulting and Corporate Training & Coaching.
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Plugwork

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Services provided

20% AI Development

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Cybersecurity

20% IT Managed Services

Plugwork, a Cybersecurity company, offer Cybersecurity and IT managed services. They were launched in 2019.
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OptaVista

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Ohrid, North Macedonia

Services provided

20% Web Development

10% Back Office Outsourcing

10% Call Center Services +6 services

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% UX/UI Design

10% Web Design

OptaVista is a small web development firm in Sheridan, Wyoming and Ohrid, North Macedonia. Their services include Web Development and Digital Strategy.
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Business Consultant BD

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Services provided

45% Business Consulting

25% Document Digitization & Management

15% Business Continuity Management +1 service

15% Customer Service Outsourcing

Small Business Consulting company Business Consultant BD, is located in Dhaka, Bangladesh. The team focuses on Business Consulting and Document Digitization & Management.
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PAN Partners Japan

5.0 1 review

$1,000+

$50 - $99 / hr

2 - 9

Services provided

40% Business Consulting

30% Back Office Outsourcing

30% Market Research

PAN Partners Japan helps international companies expand into Japan quickly and efficiently. We specialize in Japan Market Entry, offering end-to-end support from company formation and compliance to
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More responsive than most other service providers

PAN Partners Japan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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speak2web

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Maple Grove, MN

Services provided

38% AI Development

25% Call Center Services

25% Custom Software Development +6 services

2% BI & Big Data Consulting & SI

2% Cloud Consulting & SI

2% E-Commerce Development

2% IT Managed Services

2% Other Digital Marketing

2% Other IT Consulting and SI

Speak2web is an AI development company. The firm is in Maple Grove, Minnesota. Their services include Artificial Intelligence and Custom Software Development.
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Bluebox

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Singapore, Singapore

Services provided

45% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

10% Business Consulting +3 services

10% HR Consulting

10% HR Outsourcing

5% Document Digitization & Management

Bluebox, a Finance & Accounting Outsourcing (FAO) company, was founded in 1981. The agency specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing, and is midsize.
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Factur

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Services provided

20% Content Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

Factur is a Content Marketing company. Headquartered in Indianapolis, Indiana and Plano, Texas, the team focuses on Content Marketing and Search Engine Optimization.
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Glen Group

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Richmond, Canada

Services provided

15% Commercial Development

15% Customer Service Outsourcing

15% HR Consulting +6 services

10% Commercial Property Management

10% Executive Search

10% HR Outsourcing

10% Recruiting

10% Warehousing & Distribution

5% Staffing

Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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Maramba Consulting

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Lake Oswego, OR

Services provided

50% Business Consulting

15% CRM Consulting and SI

15% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Low/No Code Development

Business Consulting company Maramba Consulting is in Lake Oswego, Oregon. They provide Business Consulting and CRM consulting and SI and were launched in 2017.
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Baaraku

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Newark, DE

Services provided

25% Back Office Outsourcing

25% HR Outsourcing

25% Recruiting +1 service

25% Staffing

Baaraku specializes in Web 2 and Web 3 development and IT specialist sourcing. The reviews highlight their excellent communication, detailed implementation, and strong company culture. Clients appreciate their considerate project management and alignment with company values, noting that Baaraku offers good value for cost.

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Ontranslation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barcelona, Spain

Services provided

40% Translation

10% Audio Production

10% Back Office Outsourcing +4 services

10% Content Marketing

10% Pay Per Click

10% Search Engine Optimization

10% Transcription

Translation company Ontranslation is headquartered in Barcelona, Spain. Established in 2010, the team provides Translation and Content Marketing.
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VirtualMens

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

25% Call Center Services

20% Search Engine Optimization

15% Web Development +4 services

10% Email Marketing

10% Market Research

10% Print Design

10% Social Media Marketing

VirtualMens is a Kolkata, India-based answering service. They offer Call Center Services and Search Engine Optimization and were established in 2016.
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Optimal Lists

Not yet reviewed

Undisclosed

< $25 / hr

Freelancer

Delhi, India

Services provided

20% Advertising

20% Back Office Outsourcing

20% Email Marketing +3 services

20% Sales Outsourcing

10% Document Digitization & Management

10% Transcription

Optimal Lists is an Advertising company. The firm is based in Delhi, India. Their services include Advertising and Email Marketing.
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Senew Tech

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Services provided

25% Back Office Outsourcing

25% CRM Consulting and SI

25% Email Marketing +2 services

15% E-Commerce Development

10% Web Design

Founded in 2013, Senew Tech is an Email Marketing company. The agency specializes in Email Marketing and CRM consulting and SI.
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