Top BPO Companies in Newark
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List of the Top Newark BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Newark, United StatesServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Easy to work with
Clients consistently praise Unity Communications for their ease of collaboration and efficient workflow. One client noted, 'Communication was stellar,' emphasizing the streamlined process. Another highlighted their ability to handle tasks independently, stating, 'They made things really easy.' Overall, the sentiment reflects a high level of satisfaction, with clients appreciating the company's responsiveness and commitment to customer service, leading to a recommendation for any business needing administrative support.-
Customer Service Support for Wireless Company
5.0 Jun 6, 2019Their team is much easier to work with than their U.S. counterparts, and they’ve grown from one to 12 team members within a year. They’re responsive and follow through with every task. If you ask their owner to do something, he’ll find a way to manage it. In two years, I’ve only had to escalate problems twice, which is amazing.
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Outsourced Customer Service and E-Commerce for Crafts Company
5.0 Jun 19, 2019In two weeks, I was amazed on how quickly the Unity team took on tasks on their own and allowed me time and energy to grow my business. They are so customer focused and it has allowed my business to grow fast and at a lower cost. The workflow was simple and efficient. They made things really easy.
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Telecom Management for Telecom Provider
5.0 Jun 19, 2019Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. A point of contact was available when we needed it, and they maintained communication to help keep us on top of projects.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Newark, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Great project management
The sentiment regarding project management at Hugo Inc. is overwhelmingly positive. Clients have praised their efficient processes, noting that Hugo moved from contract signing to pilot launch in just one week. Regular updates and transparent reporting were highlighted as key factors in ensuring informed decision-making. One client remarked on the team’s flexibility and responsiveness to evolving needs, while another appreciated their proactive communication and ability to deliver on time, often exceeding expectations.-
CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves Newark, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9Hamilton Township, NJ
Services provided
30% Recruiting30% Staffing20% Back Office Outsourcing +1 service20% Customer Service OutsourcingATRIA Consulting, LLC is a Staffing company. They are based in Hamilton Township, New Jersey. Their team provides Staffing and Recruiting.
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$1,000+$25 - $49 / hr2 - 9Morrisville, PA
Services provided
100% Call Center ServicesNewtown Answering Service is an answering service company. In Morrisville, Pennsylvania, the team offers Call Center Services.
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$1,000+< $25 / hr50 - 249Eddington, PA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingBased in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Milltown, NJ
Services provided
20% Search Engine Optimization20% Social Media Marketing20% Web Design +4 services10% Back Office Outsourcing10% Content Writing Services10% Direct Marketing10% Video MarketingBased in Milltown, New Jersey, Sisbro Innovation is a social media marketing firm. They provide Social Media Marketing and Search Engine Optimization and were established in 2015.
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$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% StaffingSee all 1 projectsPatient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.
Industry Experience
Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed2 - 9Somerville, NJ
Services provided
10% Branding10% Content Marketing10% Email Marketing +7 services10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentMedia Ozone is a branding firm established in 2014. The company focuses on Branding and Social Media Marketing, and is small.
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UndisclosedUndisclosed10 - 49Valley Cottage, NY
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +3 services20% Web Development10% Email Marketing10% Sales OutsourcingKEA Advertising, Inc is a social media marketing firm. They were established in 1995, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr2 - 9Newtown, PA
Services provided
100% Call Center ServicesKeystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Huntingdon Valley, PA
Services provided
30% Sales Outsourcing25% Back Office Outsourcing25% Business Consulting +1 service20% Commercial Brokerage ServicesSales Outsourcing company All County Locksmith Store is in Huntingdon Valley, Pennsylvania. Established in 1984, the team offers Sales Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementParker Locksmith Store is a Business Consulting company. They are located in Philadelphia, Pennsylvania, and their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Abington, PA
Services provided
70% Call Center Services30% Back Office OutsourcingManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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$10,000+$150 - $199 / hr10 - 49Shelton, CT
Services provided
65% Sales Outsourcing10% Demand Generation Marketing5% Account-Based Marketing +4 services5% Business Consulting5% Call Center Services5% Direct Marketing5% Email MarketingSee all 5 projectsCold Call Me is a sales outsourcing company specializing in cold outreach and lead generation services, including phone and email campaigns. Reviews indicate a mixed reception: two clients praised their flexibility, communication, and ability to meet specific needs, while one client reported poor project management and no significant business results. Approximately 67% of the reviews were positive, citing effective communication and tailored services, while 33% highlighted issues with execution and communication.
1 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Cold Call Me has received mixed feedback over the last six months. Clients praised the company's ability to design tailored outreach campaigns and maintain effective communication, resulting in significant outcomes for some, such as 180+ qualified meetings for a granola company. However, other clients reported disappointing results, citing poor project management, vague reporting, and inadequate meeting qualifications, leading to no tangible business outcomes. Overall, while some clients commend Cold Call Me's responsiveness and alignment with their needs, others express concerns about execution and accountability.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Cold Call Me has received mixed feedback regarding its cost and value for money. While one client noted that the pricing fit their budget and reflected good value, another expressed disappointment, stating that despite a significant investment, they experienced no tangible business outcomes. Additionally, a third client indicated a desire for improved transparency regarding project costs and billing. Overall, sentiments vary, highlighting the importance of aligning expectations with deliverables.Was this helpful?
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$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
100% Call Center ServicesRRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Bensalem, PA
Services provided
80% Back Office Outsourcing20% AccountingPrime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
10% AI Development10% Branding10% Customer Service Outsourcing +8 services10% IT Managed Services10% IT Strategy Consulting10% Immigration Law10% Mobile App Development10% Web Design10% Web Development5% CRM Consulting and SI5% ERP Consulting and SIBranding firm ESMSYS was launched in 2003. The agency focuses on Branding and Web Design.
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$1,000+$25 - $49 / hr2 - 9Fishkill, NY
Services provided
40% Sales Outsourcing30% CRM Consulting and SI30% Email MarketingThe Arrow Group is a Sales Outsourcing company. The company is headquartered in Fishkill, New York. Their team provides Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed2 - 9Armonk, NY
Services provided
30% Sports Marketing20% Branding20% Content Marketing +3 services10% Advertising10% Business Consulting10% Sales OutsourcingLaunched in 2013, Equity Sports Partners is a Sports Marketing company. The agency specializes in Sports Marketing and Branding.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Key Shop is a Business Consulting company established in 1994. Headquartered in Philadelphia, Pennsylvania, the team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Bethlehem, PA
Services provided
50% Call Center Services25% IT Managed Services15% Cybersecurity +1 service10% IT Staff AugmentationET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
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$5,000+$25 - $49 / hr2 - 9Brewster, NY
Services provided
20% Content Marketing20% Email Marketing15% Search Engine Optimization +5 services10% Conversion Optimization10% Digital Strategy10% Direct Marketing10% Sales Outsourcing5% Call Center ServicesConvertB2B, a small Content Marketing company, is based in Brewster, New York. The team specializes in Content Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Milford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Norwalk, CT
Services provided
10% Affiliate Marketing10% Business Consulting10% CRM Consulting and SI +7 services10% Content Marketing10% Customer Service Outsourcing10% Direct Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingTrueVoice Growth Marketing™ is a Direct Marketing company. Headquartered in Norwalk, Connecticut, the firm was founded in 2008. Their team offers Direct Marketing and Social Media Marketing.
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UndisclosedUndisclosed250 - 999Cherry Hill, NJ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingMidsize call center company (v)WeCare Technology, is located in Cherry Hill, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Cinnaminson, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Locksmith Tech is a Business Consulting company. The firm is located in Cinnaminson, New Jersey. Their team specializes in Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Farmingville, NY
Services provided
10% Back Office Outsourcing10% Corporate Training & Coaching10% Custom Software Development +7 services10% Graphic Design10% Logo10% Mobile App Development10% Product Design10% UX/UI Design10% Web Design10% Web DevelopmentPuri's Tech Limousine Answering Service is a software development company launched in 2010. The team provides Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementElite Locksmith Services is a Business Consulting company. Based in Philadelphia, Pennsylvania, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Elkins Park, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSuper Locksmith Services, a Business Consulting company, was launched in 2004. The team focuses on Business Consulting and Back Office Outsourcing and is located in Elkins Park, Pennsylvania.
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UndisclosedUndisclosed10 - 49Fort Washington, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Brokerage ServicesFounded in 1989, Exclusive Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Metro Master Locksmith is located in Philadelphia, Pennsylvania. The team offers Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Effort, PA
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Let There Be Light Electrical is located in Effort, Pennsylvania. Their services include Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Maple Shade, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGalaxy Locksmith Store is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1986.
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UndisclosedUndisclosed10 - 49Shelton, CT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Finance & Accounting Outsourcing (FAO) +4 services10% Graphic Design10% Search Engine Optimization10% Web Design10% Web DevelopmentBased in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Wyncote, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstate Locksmith Store is a Business Consulting company. Located in Wyncote, Pennsylvania, their small team offers Business Consulting and Back Office Outsourcing. The firm was founded in 1994.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLaunched in 1999, All County Locksmith Store is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing, and is small.
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$100,000+$150 - $199 / hr250 - 999Shelton, CT
Services provided
25% Search Engine Optimization15% Affiliate Marketing15% Social Media Marketing +5 services10% Call Center Services10% Conversion Optimization10% Demand Generation Marketing10% Digital Strategy5% Performance MarketingLQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
Read moreSee All Locations (3)Shelton, CT
100 Beard Sawmill Rd
Shelton, CT 0648441 - 49
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$5,000+$150 - $199 / hr10 - 49Telford, PA
Services provided
45% IT Managed Services15% Call Center Services13% Unified Communications Consulting & SI +3 services12% IT Staff Augmentation10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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$1,000+$200 - $300 / hr10 - 49Lansdale, PA
Services provided
40% Social Media Marketing30% Content Writing Services30% Sales OutsourcingTORC Executive Marketing, LLC, a small social media marketing company, is located in Lansdale, Pennsylvania. Their services include Social Media Marketing and Content Writing Services.
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$1,000+$25 - $49 / hr2 - 9Souderton, PA
Services provided
80% Call Center Services20% Customer Service OutsourcingTowne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Fort Washington, PA
Services provided
40% Trucking20% Accounting20% Back Office Outsourcing +1 service20% Customer Service OutsourcingGLI Truck Dispatch Services Inc, a Trucking company, is located in Fort Washington, Pennsylvania. Their services include Trucking and Back Office Outsourcing.
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$50,000+$100 - $149 / hr10 - 49Lansdale, PA
Services provided
20% Branding20% Content Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingBrandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 6 projectsAnswer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.
Reviews mention Flexible
Clients have consistently praised Answer America's flexibility in adapting to their needs, highlighting it as a key strength. One client noted that the service is 'affordable, efficient, and flexible to our needs,' enabling their staff to focus on other duties while still providing accurate information to callers. Overall sentiment reflects satisfaction with how well the company accommodates varying requirements and delivers tailored solutions.-
Appointment Scheduling for Education Organization
3.5 Nov 2, 2017The service is affordable, efficient, and flexible to our needs.
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Industry Experience
Answer America has demonstrated expertise across various industries including Hospitality & Leisure, Manufacturing, Education, and Business Services. Feedback highlights their strengths in reliability, communication, and customer service, contributing to significant time and cost savings for clients. Overall sentiment is positive, with clients noting increased business revenue and enhanced operational efficiency. Their ability to handle high call volumes effectively makes them a suitable partner for businesses seeking to improve customer engagement and streamline operations in these sectors.
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Hospitality & leisure Manufacturing Education Other industries Consumer Products Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Answer America's pricing as beneficial and cost-effective. One review highlighted a multi-structure payment system that has resulted in significant savings, estimating $1,100 to $1,500 monthly. Another client noted their service is affordable and flexible, enhancing operational efficiency. Overall, the sentiment is positive, with clients expressing satisfaction regarding the value received relative to the costs incurred, indicating a strong alignment between service quality and pricing.Was this helpful?
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UndisclosedUndisclosed2 - 9Bordentown, NJ
Services provided
90% IT Managed Services10% Document Digitization & ManagementIT managed services company Data Vista, Inc was established in 1994. The company specializes in IT managed services and Document Digitization & Management, and is small.
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$1,000+< $25 / hr50 - 249North Brunswick Township, NJ
Services provided
75% Back Office Outsourcing25% Call Center ServicesSee all 4 projectsBillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.
Reviews mention High-quality work
Clients have expressed high satisfaction with BillingParadise's quality of work, highlighting their efficiency and expertise in medical billing. One client noted the rapid processing of bills and minimal need for rebilling, saving them approximately 80 hours and 10% in costs monthly. Their proficiency in coding has reportedly increased revenue for clients, with feedback indicating they are the best service provider experienced. Overall, the sentiment reflects a strong endorsement of their high-quality work.-
Medical Billing for Health Care Company
4.5 Dec 25, 2017It's been great how quickly they get bills out and how few times we have to rebill. We haven't had any problems so far; everything is very efficient. They do a great job. They have a lot more training and they are more efficient.
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See All Locations (6)North Brunswick Township, NJ
1588 US-130, North Brunswick
North Brunswick Township, NJ 08902Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
4.0
Ewing-based clients praise BillingParadise for reliable back-office support, especially handling checks and mail so vendors and employees receive payments on time. They highlight strong communication, fair pricing, and substantial time and cost savings over a long-term partnership.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr10 - 49Port Washington, NY
Services provided
75% Sales Outsourcing25% Call Center ServicesSee all 7 projectsBlue Zebra is an outbound services provider specializing in appointment setting and telemarketing. Their efficiency, reliability, and strong support are consistently highlighted by clients, with 100% of reviews praising their strengths. Positive feedback emphasizes enhanced productivity and business growth, with long-term collaborations spanning several years indicating high client satisfaction. Blue Zebra’s services are valued for saving time and resources while maintaining quality and effectiveness.
Reviews mention Timely
Clients consistently praise Blue Zebra for their timely delivery of services, noting that they provide quality results promptly. One client highlighted that Blue Zebra exceeds expectations by generating at least 250 outbound calls daily without fail, contributing significantly to their business's rapid expansion. Another mentioned that the company delivers quality results in a timely manner and has effectively reduced customer complaints. Overall, the sentiment around timeliness is overwhelmingly positive, with no reported issues in this area.-
Real Estate Lead Generation Services
5.0 Aug 16, 2017Working with Blue Zebra has been a blessing in disguise. I have tried other companies and they did not provide the services that I needed. Blue Zebra was able to give us quality results in a timely manner. The price negotiated was very reasonable, especially for my industry.
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Industry Experience
Blue Zebra has demonstrated expertise across diverse industries including Legal, Gaming, Real Estate, Manufacturing, Information Technology, and Education. Feedback highlights their strengths in efficiency, reliability, and effective appointment setting, contributing to significant time and cost savings for clients. Overall sentiment is positive, particularly in Legal and Real Estate, where clients reported exceptional service and measurable business growth. Businesses seeking reliable outbound services may find Blue Zebra particularly suitable.
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Other industries Education Legal Gaming Real estate Manufacturing Information technologyWas this helpful?
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Review Rating from Clients
4.8/5.0
Quality
5.0
Schedule
4.5
Cost
4.3
Willing to Refer
5.0
Manhattan clients praise Blue Zebra’s outbound calling for consistent volume, quality lead generation, and dependable results that helped their businesses expand. They also highlight responsive customer issue handling, professional teams, and reasonable pricing.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr10,000+Princeton, NJ
Services provided
75% Back Office Outsourcing25% HR OutsourcingHinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
Read moreSee All Locations (5)Princeton, NJ
105 College Road East, 2nd Fl,
Princeton, NJ 08540609.759.5201
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UndisclosedUndisclosed10 - 49Lansdale, PA
Services provided
20% CRM Consulting and SI20% ERP Consulting and SI20% IT Managed Services +3 services15% Call Center Services15% HR Consulting10% Back Office OutsourcingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsOkayRelax offers a range of virtual assistant services, including research, responding to inquiries, and summarizing content. Overall feedback highlights issues with timeliness and communication, although clients appreciate the dashboard feature for tracking task progress. Improvements are noted in their commitment to service promises and customer interaction.
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$1,000+< $25 / hr1,000 - 9,999Cherry Hill, NJ
Services provided
100% Call Center ServicesBluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
Read moreSee All Locations (3)Cherry Hill, NJ
1101 N. Kings Highway Suite - 201,
Cherry Hill, NJ 080341.888.398.9437
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
40% Back Office Outsourcing20% Accounting10% Graphic Design +3 services10% IT Managed Services10% Recruiting10% Search Engine OptimizationDiversify Offshore Staffing Solutions is a Back Office Outsourcing company. They were established in 2011, and their services include Back Office Outsourcing and Accounting.
Read moreSee All Locations (3)New York, NY
The Seagram Building, 375 Park Avenue
New York, NY 101521 347.387.8301
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List of the Top 14 Newark BPO Services
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
33.4/40.020/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
32/40.020/20 Reviews8.6/10 Clients & Experience3.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
30/40.016/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
34.4/40.020/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$50,000+$25 - $49 / hr250 - 999Long Island City, NY
Ability to deliver
24.6/40.015.8/20 Reviews4.6/10 Clients & Experience4.2/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
22/40.017.8/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
29.6/40.017/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
22.1/40.016.2/20 Reviews2.2/10 Clients & Experience3.7/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
31.7/40.018.6/20 Reviews9.7/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
18.7/40.09.2/20 Reviews5.8/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
27.8/40.015.8/20 Reviews8.1/10 Clients & Experience3.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
28.4/40.015.8/20 Reviews8.2/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
22.2/40.014.6/20 Reviews3.1/10 Clients & Experience4.5/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
Ability to deliver
13.9/40.00/20 Reviews9/10 Clients & Experience5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
28.2/40.016.2/20 Reviews9/10 Clients & Experience3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
23.5/40.016.2/20 Reviews3.2/10 Clients & Experience4.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+Undisclosed50 - 249New York, NY
Ability to deliver
21.4/40.017.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
27.6/40.016.6/20 Reviews7.5/10 Clients & Experience3.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
21/40.016.2/20 Reviews0.9/10 Clients & Experience3.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
13.6/40.013.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.6/40.016.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
Undisclosed< $25 / hr250 - 999New York, NY
Ability to deliver
18.7/40.013/20 Reviews1.3/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed50 - 249New Providence, NJ
Ability to deliver
7.6/40.00/20 Reviews3.6/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
23.1/40.014.6/20 Reviews4.8/10 Clients & Experience3.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
Undisclosed$50 - $99 / hr2 - 9New York, NY
Ability to deliver
22/40.016.8/20 Reviews1.6/10 Clients & Experience3.7/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
25.3/40.016.8/20 Reviews4.2/10 Clients & Experience4.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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