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Top BPO Companies in Newark

Ratings Updated: March 16, 2026

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10 Leaders 15 Contenders

463 Companies

Country: United States

State: New Jersey

City: Newark

List of the Top Newark BPO Services

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What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Hard working
Clients consistently highlight the hard-working nature of Unity Communications' team members. One client noted, "they're just the happiest and hardest working group of people I've ever met," while another emphasized their dedication by stating, "they work hard each day to continue showing that." Overall, the sentiment reflects a strong appreciation for their commitment and work ethic, with clients expressing satisfaction in their ability to exceed expectations and contribute positively to project outcomes.

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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BPO for PPO Management Consultancy Firm

5.0 Jul 29, 2021

I’ve thought about moving to the Philippines at this point to be in an office with them, because they’re just the happiest and hardest working group of people I’ve ever met. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
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Lead Generation for Telecommunications Brand

5.0 Jul 29, 2019

They would work crazy hours to meet deadlines. But even with all of that, if the sales numbers didn't move it's just a 'nice to have'. Unity contributed 30-50% of our numbers during the program through the tight partnership, creating clear expectations and a regular rhythm of activity.
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Back-Office & Call Center Services for Revenue Cycle Mgmt Co

5.0 Feb 13, 2026

Everyone is always respectful, kind, engaged, and thankful. Working with Unity Communications has been a wonderful experience. They appreciate the roles we’ve offered them, and they work hard each day to continue showing that.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a positive overall sentiment, with clients praising their organization, communication, and responsiveness. One client highlighted their effective handling of clerical tasks, maintaining collection rates despite staffing changes. Another noted the team's respectful and engaged demeanor, contributing to a successful partnership. Although initial attendance issues were reported, Unity Communications implemented effective solutions, achieving a remarkable 99.59% attendance rate. Clients feel valued and satisfied with the ongoing collaboration.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Unique expertise
Clients have expressed a positive sentiment regarding Remote CoWorker's unique expertise, particularly noting the impressive qualifications and knowledge of their virtual assistants. One client highlighted their satisfaction with the assigned VA's expertise in managing administrative tasks and communications, which significantly contributed to business efficiency. Overall, feedback indicates that Remote CoWorker's specialized skills in handling diverse administrative responsibilities are a key strength, enhancing client satisfaction and operational success.

Lead Generation for Party Rental Services Co

5.0 Feb 9, 2024

The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.
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Call Center & Lead Generation Services for Tear Out Company

5.0 Aug 2, 2023

What was most impressive to me was their wide range of professionals that are available to assist you.
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Outsourcing Services for Financial Services Company

4.0 Feb 22, 2023

Their technical skill level and communication are excellent. We felt comfortable in asking for help whenever we needed it, knowing that the team would be there to support us every step of the way.
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Call Center Services for Cleaning Services Company

5.0 Nov 30, 2022

Their ability to listen and find unique talents tailored to our desires is impressive.
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Virtual Assistant Services for Physical Therapy Clinic

5.0 Nov 12, 2025

I was impressed with the qualifications of the VA's I interviewed when considering hiring. I am also very happy with my current VA, her knowledge, expertise, and help with managing my personal business.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Industry Experience

Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Newark, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Timely
Overall, client feedback regarding TECHSPEED INC's timeliness is overwhelmingly positive. Clients frequently highlight their ability to deliver work on or ahead of schedule, with one client noting, 'All deliverables were completed on time or ahead of deadline.' Another mentioned, 'They always deliver work on time.' Their proactive communication and responsiveness to urgent requests further reinforce their reputation for timely performance, as seen in multiple reviews where clients felt assured of receiving timely updates and solutions.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

They are professional and helpful, and they always deliver work on time. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered. The speed, accuracy, and value of their work were outstanding.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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K C Consultants Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Basking Ridge, NJ

Services provided

70% Business Consulting

30% Call Center Services

Small Business Consulting company K C Consultants Group, LLC, is headquartered in Basking Ridge, New Jersey. Their services include Business Consulting and Call Center Services.
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Computer Camaraderie Corp.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

40% Web Design

30% Document Digitization & Management

30% Web Development

Computer Camaraderie Corp. Is a New York, New York-based web design company. Launched in 2008, the team offers Web Design and Web Development.
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What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Newark, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Pennsylvania clients commend HelpSquad for their expertise in virtual support, live chat, and customer engagement solutions. They highlight the team's responsiveness, timely delivery, and tailored services that boost lead generation, operational efficiency, and customer satisfaction across diverse industries like healthcare, logistics, and tech.
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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Newark, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Reliable
Clients consistently describe Big Outsource as a reliable partner, highlighting their proactive communication and timely project management. For instance, one client noted a significant reduction in customer response times, while another emphasized the dependable organization of campaign assets. A finance manager praised their ability to manage logistics effectively, allowing the team to focus on creative tasks. Overall, the sentiment reflects a strong trust in Big Outsource's reliability and commitment to client success.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Their responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Video Editing Support for Real Estate Investment Company

5.0 May 20, 2025

The turnaround time for client projects went from 12 days to about 6, and we stopped missing key client messages or approvals. Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind. They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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Virtual Assistant Services for Software Company

5.0 Jul 30, 2025

Yes highly reliable and fast. We had a master tracker in Notion that was always up to date. They even created their own process guide to reduce back-and-forth questions.
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Customer Service Outsourcing for Data Platform

5.0 Aug 19, 2025

If you run a lean ecommerce operation and need someone reliable behind the curtain, Big Outsource gives you that peace of mind. It’s the best move we made in Q3.
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Virtual Assistant Services for B2B E-Commerce Platform Co

5.0 Oct 15, 2025

They were very responsive and made sure I always had clear next steps. Weekly check-ins gave me confidence that everything was on track. The reliability they brought to my solo practice gave me a sense of stability that freelancers don’t usually get.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Newark, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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BuzzBoard

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lyndhurst, NJ

Services provided

20% CRM Consulting and SI

20% Generative AI

20% Sales Outsourcing +4 services

10% BI & Big Data Consulting & SI

10% Business Consulting

10% Marketing Strategy

10% Search Engine Optimization

BuzzBoard is a CRM consulting and SI company. The team is in San Francisco, California and Lyndhurst, New Jersey, and their services include CRM consulting and SI and Sales Outsourcing.
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rock&stars digital GmbH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

20% Branding

20% Content Marketing

20% Document Digitization & Management +2 services

20% Graphic Design

20% Social Media Marketing

Rock&stars digital GmbH is a branding agency. Their team is headquartered in Hamburg, Germany and New York, New York. The agency provides Branding and Social Media Marketing.
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Compete Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

New York, NY

Services provided

20% Call Center Services

20% Content Marketing

20% Email Marketing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Phone answering service Compete Digital is based in Budapest, Hungary and New York, New York. Founded in 2015, the team focuses on Call Center Services and Content Marketing.
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Affinity Resource Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bloomfield, NJ

Services provided

60% HR Consulting

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

Affinity Resource Group is a small HR Consulting company in Bloomfield, New Jersey. Their services include HR Consulting and Call Center Services.
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ReCloud IT

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Piscataway, NJ

Services provided

40% IT Managed Services

20% BI & Big Data Consulting & SI

20% Document Digitization & Management +1 service

20% IT Strategy Consulting

ReCloud IT is an IT managed services company. They are based in Piscataway, New Jersey and Chicago, Illinois, and their services include IT managed services and IT strategy consulting.
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Digital Marketing Blueprint

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

20% Email Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Digital Marketing Blueprint, a small social media marketing agency, is in New York, New York. Their services include Social Media Marketing and Email Marketing.
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Raise Newark Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Newark, NJ

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Established in 2015, Raise Newark Inc is a branding firm. The team focuses on Branding and Social Media Marketing.
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Axiomdigita Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Easton, CT

Services provided

15% Graphic Design

15% Marketing Strategy

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

10% Pay Per Click

Axiomdigita Marketing is a small Easton, Connecticut-based Marketing Strategy company. The team provides Marketing Strategy and Social Media Marketing.
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Direct Action Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

20% Branding

20% Pay Per Click

10% Advertising +5 services

10% Customer Service Outsourcing

10% Direct Marketing

10% Market Research

10% Media Planning & Buying

10% Social Media Marketing

Direct Action Media is a branding company. Headquartered in New York, New York, their team provides Branding and Pay Per Click.
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MOV Management Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

10% Content Marketing

10% Event Management

10% Graphic Design +7 services

10% Marketing Strategy

10% Pay Per Click

10% Product Design

10% Sales Outsourcing

10% Social Media Marketing

10% Video Production

10% Web Design

MOV Management Ltd. Is a Marketing Strategy company. The team offers Marketing Strategy and Social Media Marketing, and the company is based in Agia Varvara, Cyprus and Jersey City, New Jersey.
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FreshLeads Technologies LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Brunswick Township, NJ

Services provided

10% API Development

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Mobile App Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

FreshLeads Technologies LLC, a Marketing Strategy company, was established in 2022. The company provides Marketing Strategy and Social Media Marketing, and is small.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appointment Setter Online

2 Top Customer Service

3 Execo

4 FBSPL- Fusion Business Solutions (P) Limited

5 CrewBloom

6 GCS Agents

7 PREMIUMHELP

8 SalesGent

9 Abacus Cambridge Partners

10 RemoteReps247

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 10 Newark BPO Services

Appointment Setter Online

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Ability to deliver

36.5/40.0

20/20 Reviews

10/10 Clients & Experience

6.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Top Customer Service

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Ability to deliver

34.8/40.0

20/20 Reviews

8.6/10 Clients & Experience

6.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Execo

$10,000+

Undisclosed

250 - 999

New York, NY

Ability to deliver

31.3/40.0

16/20 Reviews

10/10 Clients & Experience

5.3/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
FBSPL- Fusion Business Solutions (P) Limited

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Ability to deliver

36.7/40.0

20/20 Reviews

10/10 Clients & Experience

6.7/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
CrewBloom

$1,000+

< $25 / hr

50 - 249

New York, NY

Ability to deliver

35.8/40.0

18.2/20 Reviews

8.7/10 Clients & Experience

8.9/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
GCS Agents

$50,000+

$25 - $49 / hr

250 - 999

Long Island City, NY

Ability to deliver

26.1/40.0

15.8/20 Reviews

4.6/10 Clients & Experience

5.7/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website
PREMIUMHELP

$1,000+

< $25 / hr

250 - 999

New York, NY

Ability to deliver

23.3/40.0

16.2/20 Reviews

2.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
SalesGent

$10,000+

Undisclosed

10 - 49

New York, NY

Ability to deliver

30.8/40.0

16.6/20 Reviews

9.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Abacus Cambridge Partners

Undisclosed

Undisclosed

50 - 249

New York, NY

Ability to deliver

32/40.0

15.8/20 Reviews

8.2/10 Clients & Experience

8/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
RemoteReps247

$1,000+

< $25 / hr

10 - 49

New York, NY

Ability to deliver

21.1/40.0

10.4/20 Reviews

5.8/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
CareCloud

$5,000+

< $25 / hr

1,000 - 9,999

Rutherford, NJ

Ability to deliver

17.5/40.0

0/20 Reviews

9/10 Clients & Experience

8.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Staffwiz LLC

$1,000+

< $25 / hr

10 - 49

New York, NY

Ability to deliver

30/40.0

16/20 Reviews

8.1/10 Clients & Experience

5.9/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

View Profile Visit Website
Quislex

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Ability to deliver

16.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Boldly

$1,000+

$25 - $49 / hr

50 - 249

New York, NY

Ability to deliver

23.6/40.0

14.6/20 Reviews

3.1/10 Clients & Experience

5.9/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
FlyTech, Inc.

$1,000+

Undisclosed

10 - 49

New York, NY

Ability to deliver

30.4/40.0

16.6/20 Reviews

9/10 Clients & Experience

4.8/10 Market Presence

Service focus

25% Back Office Outsourcing

75% Other

View Profile Visit Website
Periodix

$1,000+

< $25 / hr

10 - 49

New York, NY

Ability to deliver

25.1/40.0

16.4/20 Reviews

3.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
EXL Service

$1,000+

< $25 / hr

10,000+

New York, NY

Ability to deliver

12.4/40.0

12.4/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Flowd

$5,000+

Undisclosed

10 - 49

New York, NY

Ability to deliver

23.8/40.0

16.4/20 Reviews

0.9/10 Clients & Experience

6.5/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Cogneesol

Undisclosed

< $25 / hr

250 - 999

New York, NY

Ability to deliver

20.8/40.0

13/20 Reviews

1.3/10 Clients & Experience

6.4/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Real Assistance, Inc.

$1,000+

< $25 / hr

10 - 49

New York, NY

Ability to deliver

20.8/40.0

16.2/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Stafford Communications Group

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Ability to deliver

8.9/40.0

0/20 Reviews

3.6/10 Clients & Experience

5.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
HANGAR49

Undisclosed

Undisclosed

10 - 49

New York, NY

Ability to deliver

24.7/40.0

14.6/20 Reviews

4.8/10 Clients & Experience

5.3/10 Market Presence

Service focus

25% Back Office Outsourcing

75% Other

View Profile Visit Website
Morae Global

$1,000+

< $25 / hr

250 - 999

New York, NY

Ability to deliver

13.6/40.0

13.6/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
LeadsPanda

$1,000+

$25 - $49 / hr

10 - 49

New York, NY

Ability to deliver

26.1/40.0

15.4/20 Reviews

4.1/10 Clients & Experience

6.5/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
Quant Solutions

Undisclosed

$50 - $99 / hr

2 - 9

New York, NY

Ability to deliver

23.5/40.0

17/20 Reviews

1.6/10 Clients & Experience

4.9/10 Market Presence

Service focus

35% Back Office Outsourcing

65% Other

View Profile Visit Website