Top BPO Companies in Newark
11 Leaders 15 Contenders
532 Companies
List of the Top Newark BPO Services
Sponsored
-
Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves Newark, United StatesServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
Reviews mention Creative
Clients have expressed strong satisfaction with ROI CX Solutions' creative approach to enhancing user experience. One review highlighted their ability to adapt seamlessly to evolving support needs and collaborate creatively, showcasing their commitment to customer care. Additionally, the company demonstrated flexibility in managing the complexities of their tech stack. Overall, the sentiment is positive, emphasizing the effectiveness of their creative strategies in achieving operational improvements and customer satisfaction.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
Read Full Review
Was this helpful?
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Newark, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention High-quality work
Hugo Inc. consistently receives high praise for delivering high-quality work. Clients highlight their exceptional accuracy, with one noting a 99.8% accuracy in order processing and another reporting a 97% accuracy in content updates, minimizing the need for revisions. Additionally, clients commend Hugo's ability to streamline operations and enhance efficiency, contributing significantly to their growth and success. Overall, the sentiment reflects strong satisfaction with the quality of services provided.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
Read Full Review -
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
Read Full Review -
Customer Support for IT Company
5.0 Aug 24, 2023Hugo is helping us focus on innovation by no longer having to worry about providing support to customers. Our internal team has reported overall accuracy of responses close to 100%. Our Net Promoter Score (NPS) has also increased since partnering with Hugo.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
Was this helpful?
$1,000+Undisclosed250 - 999Serves Newark, United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
11 of 11 reviews are 5 stars$50,000 – $199,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
Local clients describe Top Customer Service as a dependable partner in managing technical support for recruitment platforms. They value the team's expertise, timely delivery, and understanding of their unique business challenges, resulting in smooth operations and satisfied customers.Read Local ReviewsWas this helpful?
$100,000+Undisclosed10,000+Serves Newark, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
Read Full Review -
Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Valley Cottage, NY
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +3 services20% Web Development10% Email Marketing10% Sales OutsourcingKEA Advertising, Inc is a social media marketing firm. They were established in 1995, and their services include Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed10 - 49Huntingdon Valley, PA
Services provided
30% Sales Outsourcing25% Back Office Outsourcing25% Business Consulting +1 service20% Commercial Brokerage ServicesSales Outsourcing company All County Locksmith Store is in Huntingdon Valley, Pennsylvania. Established in 1984, the team offers Sales Outsourcing and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Newtown, PA
Services provided
100% Call Center ServicesKeystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementParker Locksmith Store is a Business Consulting company. They are located in Philadelphia, Pennsylvania, and their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Bensalem, PA
Services provided
80% Back Office Outsourcing20% AccountingPrime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
Read more -
$1,000+$25 - $49 / hr2 - 9Fishkill, NY
Services provided
40% Sales Outsourcing30% CRM Consulting and SI30% Email MarketingThe Arrow Group is a Sales Outsourcing company. The company is headquartered in Fishkill, New York. Their team provides Sales Outsourcing and Email Marketing.
Read more -
UndisclosedUndisclosed10 - 49Abington, PA
Services provided
70% Call Center Services30% Back Office OutsourcingManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
100% Call Center ServicesRRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
Read more -
$10,000+$150 - $199 / hr2 - 9Shelton, CT
Services provided
65% Sales Outsourcing10% Demand Generation Marketing5% Account-Based Marketing +4 services5% Business Consulting5% Call Center Services5% Direct Marketing5% Email MarketingSee all 2 projectsCold Call Me is a company specializing in outbound cold call outreach and CRM management. Reviews reveal mixed feedback: one client praised their customized campaign and effective communication, while another reported poor project management and unsatisfactory results. Approximately 50% of the reviews were positive, highlighting flexibility and professional standards, whereas 50% were negative, citing inadequate communication and lack of tangible outcomes.
1 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, Cold Call Me received mixed feedback. One client praised their bespoke campaign design and effective communication, resulting in significant outreach success, including 160 connections and 17 booked meetings. Conversely, another client reported disappointing results, citing poor project management, a lack of meaningful meetings, and inadequate communication. Overall sentiment reflects a divide in client experiences, highlighting strengths in customization and flexibility alongside notable shortcomings in execution and accountability.Was this helpful?
Industry Experience
Cold Call Me has demonstrated expertise primarily in the Management Consulting and Supply Chain, Logistics, and Transport industries. Feedback highlights their strengths in crafting tailored outreach strategies and effective CRM management, particularly noted in the consulting sector. However, challenges were reported in the logistics field, where communication and project management fell short, leading to unsatisfactory outcomes. Potential clients in consulting may find value in their services, while those in logistics should exercise caution based on mixed results.
Read All ReviewsSelect Industry to see insights
Supply Chain, Logistics, and TransportWas this helpful?
View projects from:
Was this helpful?
-
UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
10% AI Development10% Branding10% Customer Service Outsourcing +8 services10% IT Managed Services10% IT Strategy Consulting10% Immigration Law10% Mobile App Development10% Web Design10% Web Development5% CRM Consulting and SI5% ERP Consulting and SIBranding firm ESMSYS was launched in 2003. The agency focuses on Branding and Web Design.
Read more -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Key Shop is a Business Consulting company established in 1994. Headquartered in Philadelphia, Pennsylvania, the team focuses on Business Consulting and Back Office Outsourcing.
Read more -
$5,000+$25 - $49 / hr2 - 9Brewster, NY
Services provided
20% Content Marketing20% Email Marketing15% Search Engine Optimization +5 services10% Conversion Optimization10% Digital Strategy10% Direct Marketing10% Sales Outsourcing5% Call Center ServicesConvertB2B, a small Content Marketing company, is based in Brewster, New York. The team specializes in Content Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed10 - 49Bethlehem, PA
Services provided
50% Call Center Services25% IT Managed Services15% Cybersecurity +1 service10% IT Staff AugmentationET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
Read more -
UndisclosedUndisclosed2 - 9Armonk, NY
Services provided
30% Sports Marketing20% Branding20% Content Marketing +3 services10% Advertising10% Business Consulting10% Sales OutsourcingLaunched in 2013, Equity Sports Partners is a Sports Marketing company. The agency specializes in Sports Marketing and Branding.
Read more -
UndisclosedUndisclosed10 - 49Milford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Farmingville, NY
Services provided
10% Back Office Outsourcing10% Corporate Training & Coaching10% Custom Software Development +7 services10% Graphic Design10% Logo10% Mobile App Development10% Product Design10% UX/UI Design10% Web Design10% Web DevelopmentPuri's Tech Limousine Answering Service is a software development company launched in 2010. The team provides Custom Software Development and UX/UI Design.
Read more -
UndisclosedUndisclosed10 - 49Cinnaminson, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Locksmith Tech is a Business Consulting company. The firm is located in Cinnaminson, New Jersey. Their team specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Norwalk, CT
Services provided
10% Affiliate Marketing10% Business Consulting10% CRM Consulting and SI +7 services10% Content Marketing10% Customer Service Outsourcing10% Direct Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingTrueVoice Growth Marketing™ is a Direct Marketing company. Headquartered in Norwalk, Connecticut, the firm was founded in 2008. Their team offers Direct Marketing and Social Media Marketing.
Read more -
UndisclosedUndisclosed250 - 999Cherry Hill, NJ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingMidsize call center company (v)WeCare Technology, is located in Cherry Hill, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementElite Locksmith Services is a Business Consulting company. Based in Philadelphia, Pennsylvania, the team specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Elkins Park, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSuper Locksmith Services, a Business Consulting company, was launched in 2004. The team focuses on Business Consulting and Back Office Outsourcing and is located in Elkins Park, Pennsylvania.
Read more -
UndisclosedUndisclosed10 - 49Fort Washington, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Brokerage ServicesFounded in 1989, Exclusive Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Metro Master Locksmith is located in Philadelphia, Pennsylvania. The team offers Business Consulting and Back Office Outsourcing.
Read more -
$100,000+$150 - $199 / hr250 - 999Shelton, CT
Services provided
25% Search Engine Optimization15% Affiliate Marketing15% Social Media Marketing +5 services10% Call Center Services10% Conversion Optimization10% Demand Generation Marketing10% Digital Strategy5% Performance MarketingLQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
Read moreSee All Locations (3)Shelton, CT
100 Beard Sawmill Rd
Shelton, CT 0648441 - 49
Was this helpful?
-
$1,000+< $25 / hr10 - 49Effort, PA
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Let There Be Light Electrical is located in Effort, Pennsylvania. Their services include Document Digitization & Management.
Read more -
UndisclosedUndisclosed10 - 49Maple Shade, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGalaxy Locksmith Store is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1986.
Read more -
UndisclosedUndisclosed10 - 49Wyncote, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstate Locksmith Store is a Business Consulting company. Located in Wyncote, Pennsylvania, their small team offers Business Consulting and Back Office Outsourcing. The firm was founded in 1994.
Read more -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLaunched in 1999, All County Locksmith Store is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing, and is small.
Read more -
$5,000+$150 - $199 / hr10 - 49Telford, PA
Services provided
45% IT Managed Services15% Call Center Services13% Unified Communications Consulting & SI +3 services12% IT Staff Augmentation10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Shelton, CT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Finance & Accounting Outsourcing (FAO) +4 services10% Graphic Design10% Search Engine Optimization10% Web Design10% Web DevelopmentBased in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$50,000+$100 - $149 / hr10 - 49Lansdale, PA
Services provided
20% Branding20% Content Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingBrandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
Read more -
$1,000+Undisclosed2 - 9Fort Washington, PA
Services provided
40% Trucking20% Accounting20% Back Office Outsourcing +1 service20% Customer Service OutsourcingGLI Truck Dispatch Services Inc, a Trucking company, is located in Fort Washington, Pennsylvania. Their services include Trucking and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Souderton, PA
Services provided
80% Call Center Services20% Customer Service OutsourcingTowne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 6 projectsAnswer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.
Reviews mention High-quality work
Clients commend Answer America for delivering high-quality work that significantly enhances their business operations. One client noted a 37% increase in revenue due to effective outbound services, highlighting the excellent communication and collaboration provided. Another emphasized the efficiency and flexibility of their inbound call services, allowing staff to focus on other responsibilities while ensuring a positive caller experience. Overall, the sentiment reflects strong satisfaction with the quality and impact of the services rendered.-
Appointment Scheduling for Education Organization
3.5 Nov 2, 2017The partnership has helped our staff focus on other duties and still provide those who call with accurate information and a positive caller experience. The service is affordable, efficient, and flexible to our needs.
Read Full Review
Was this helpful?
Industry Experience
Answer America has demonstrated expertise across various industries including Hospitality & Leisure, Manufacturing, Education, and Business Services. Feedback highlights their strengths in reliability, communication, and customer service, contributing to significant time and cost savings for clients. Overall sentiment is positive, with clients noting increased business revenue and enhanced operational efficiency. Their ability to handle high call volumes effectively makes them a suitable partner for businesses seeking to improve customer engagement and streamline operations in these sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Manufacturing Education Other industries Consumer Products Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Answer America's pricing as beneficial and cost-effective. One review highlighted a multi-structure payment system that has resulted in significant savings, estimating $1,100 to $1,500 monthly. Another client noted their service is affordable and flexible, enhancing operational efficiency. Overall, the sentiment is positive, with clients expressing satisfaction regarding the value received relative to the costs incurred, indicating a strong alignment between service quality and pricing.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed2 - 9Bordentown, NJ
Services provided
90% IT Managed Services10% Document Digitization & ManagementIT managed services company Data Vista, Inc was established in 1994. The company specializes in IT managed services and Document Digitization & Management, and is small.
Read more -
$1,000+< $25 / hr50 - 249North Brunswick Township, NJ
Services provided
75% Back Office Outsourcing25% Call Center ServicesSee all 4 projectsBillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.
Industry Experience
BillingParadise has garnered positive feedback across various industries, including healthcare, manufacturing, consumer products, and others. Clients appreciate their efficiency in medical billing, reducing time and costs significantly. The manufacturing sector values their reliable computing services, while consumer products firms commend their excellent client service and timely delivery. Overall, BillingParadise demonstrates expertise and effectiveness in back office solutions, making them a suitable partner for organizations seeking streamlined operations across these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
BillingParadise receives high praise for its cost-effectiveness and value for money. Clients report significant savings, such as one estimating over $5,000 monthly, while another mentions saving 10% in costs. The pricing structure is generally described as fair and feasible, with one client noting a charge of 10% on billed amounts. Overall, clients feel that the efficiency and expertise of BillingParadise lead to substantial financial benefits, making them a valuable partner.Was this helpful?
View projects from:
Was this helpful?
See All Locations (6)North Brunswick Township, NJ
1588 US-130, North Brunswick
North Brunswick Township, NJ 08902Was this helpful?
-
$1,000+< $25 / hr10,000+Princeton, NJ
Services provided
75% Back Office Outsourcing25% HR OutsourcingHinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
Read moreSee All Locations (5)Princeton, NJ
105 College Road East, 2nd Fl,
Princeton, NJ 08540609.759.5201
Was this helpful?
-
$1,000+< $25 / hr10 - 49Port Washington, NY
Services provided
75% Sales Outsourcing25% Call Center ServicesSee all 7 projectsBlue Zebra is an outbound services provider specializing in appointment setting and telemarketing. Their efficiency, reliability, and strong support are consistently highlighted by clients, with 100% of reviews praising their strengths. Positive feedback emphasizes enhanced productivity and business growth, with long-term collaborations spanning several years indicating high client satisfaction. Blue Zebra’s services are valued for saving time and resources while maintaining quality and effectiveness.
Reviews mention Exceptional performance
Blue Zebra consistently receives exceptional feedback from clients, highlighting their dedication and effectiveness in outbound services. One client noted, "They promise you results and they definitely deliver," emphasizing the quality and consistency of their performance. Another remarked on their unmatched ability to generate new business leads and manage customer issues efficiently. Overall, clients express high satisfaction, with one stating, "Blue Zebra has yet to disappoint me," indicating a strong and reliable partnership.-
Real Estate Lead Generation Services
5.0 Aug 16, 2017Blue Zebra was able to give us quality results in a timely manner. The price negotiated was very reasonable, especially for my industry. They do not compare to any other business. Blue Zebra's strength is hiring professionals. They find leaders. The quality they deliver is unsurpassed. If you hire the best you will get the best. The proof is in the results.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Blue Zebra's services as offering good value for money. Feedback highlights reasonable pricing structures, with some clients noting significant savings, such as $20,000 monthly, while others appreciate their efficient service despite not quantifying savings. One client emphasized the reasonable pricing negotiated for their competitive industry. Overall, the sentiment reflects satisfaction with both cost-effectiveness and service quality, making Blue Zebra a favorable option for outbound services.Was this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
5.0
Schedule
4.5
Cost
4.3
Willing to Refer
5.0
Local clients praise Blue Zebra for their consistent delivery of high-volume outbound calls, lead generation, and business expansion support. They emphasize the company's professionalism, quality results, and ability to handle complex projects efficiently, leading to increased sales and customer satisfaction.Read Local ReviewsWas this helpful?
-
-
$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsOkayRelax offers a range of virtual assistant services, including research, responding to inquiries, and summarizing content. Overall feedback highlights issues with timeliness and communication, although clients appreciate the dashboard feature for tracking task progress. Improvements are noted in their commitment to service promises and customer interaction.
-
UndisclosedUndisclosed10 - 49Lansdale, PA
Services provided
20% CRM Consulting and SI20% ERP Consulting and SI20% IT Managed Services +3 services15% Call Center Services15% HR Consulting10% Back Office OutsourcingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
Read more -
$1,000+< $25 / hr1,000 - 9,999Cherry Hill, NJ
Services provided
100% Call Center ServicesBluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
Read moreSee All Locations (3)Cherry Hill, NJ
1101 N. Kings Highway Suite - 201,
Cherry Hill, NJ 080341.888.398.9437
Was this helpful?
-
UndisclosedUndisclosed250 - 999New York, NY
Services provided
40% Back Office Outsourcing20% Accounting10% Graphic Design +3 services10% IT Managed Services10% Recruiting10% Search Engine OptimizationDiversify Offshore Staffing Solutions is a Back Office Outsourcing company. They were established in 2011, and their services include Back Office Outsourcing and Accounting.
Read moreSee All Locations (3)New York, NY
The Seagram Building, 375 Park Avenue
New York, NY 101521 347.387.8301
Was this helpful?
-
UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Montebello, NY
Services provided
20% Back Office Outsourcing20% Call Center Services20% E-Commerce Development +4 services10% Market Research10% Marketing Strategy10% Recruiting10% Sales OutsourcingFocusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49New York, NY
Services provided
60% Call Center Services40% Customer Service OutsourcingMedico America, a small answering service, is headquartered in New York, New York. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Metuchen, NJ
Services provided
50% Back Office Outsourcing50% Document Digitization & ManagementSee all 1 projectsClassic Business Solutions, LLC offers IT support services, particularly in integrating IT with website domain hosting for insurance agencies. The reviews highlight the company's effectiveness in supporting client needs, with a notable success reflected in substantial financial benefits. Clients appreciate their professional communication methods and have expressed complete satisfaction with the services provided, indicating no areas for improvement.
-
UndisclosedUndisclosed50 - 249New York, NY
Services provided
80% Call Center Services20% Customer Service OutsourcingFounded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$50,000+< $25 / hr50 - 249West New York, NJ
Services provided
100% Back Office OutsourcingQuick Medical Claims, a Back Office Outsourcing company, was established in 2005. The agency offers Back Office Outsourcing, and is midsize.
Read more -
UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Call Center Services20% IT Managed Services +2 services20% Litigation Support Services20% Web DevelopmentSprint Legal LLC, an IT managed services company, was launched in 2020. The small team specializes in IT managed services and Web Development.
Read more -
$1,000+< $25 / hr2 - 9Hamilton Township, NJ
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionIn Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 11 Newark BPO Services
-
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.8/40.020/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35/40.017.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$50,000+$25 - $49 / hr250 - 999Long Island City, NY
Ability to deliver
26.1/40.015.8/20 Reviews4.6/10 Clients & Experience5.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
22.8/40.017.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.6/40.018.4/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
35.5/40.017.4/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.9/40.09.2/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.2/40.016.4/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
25.1/40.016.4/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
23.6/40.016.2/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
29.1/40.017/20 Reviews7.5/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
29.2/40.017.2/20 Reviews4.2/10 Clients & Experience7.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr250 - 999New York, NY
Ability to deliver
20.8/40.013/20 Reviews1.3/10 Clients & Experience6.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+Undisclosed50 - 249New Providence, NJ
Ability to deliver
8.9/40.00/20 Reviews3.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
Latest BPO Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.