Top BPO Companies in Newark
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List of the Top Newark BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves Newark, United StatesServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
Reviews mention Creative
Clients have expressed strong satisfaction with ROI CX Solutions' creative approach to enhancing user experience. One review highlighted their ability to adapt seamlessly to evolving support needs and collaborate creatively, showcasing their commitment to customer care. Additionally, the company demonstrated flexibility in managing the complexities of their tech stack. Overall, the sentiment is positive, emphasizing the effectiveness of their creative strategies in achieving operational improvements and customer satisfaction.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Newark, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves Newark, United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
11 of 11 reviews are 5 stars$50,000 – $199,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
New City-based clients praise Top Customer Service for their technical expertise in managing chatbots and phone systems, especially within the recruitment industry. They highlight reliable project management, meeting deadlines, and a knowledgeable support team that understands their business needs.Read Local ReviewsWas this helpful?
$100,000+Undisclosed10,000+Serves Newark, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$25,000+$100 - $149 / hr1,000 - 9,999Lebanon, NJ
Services provided
30% Back Office Outsourcing25% BI & Big Data Consulting & SI25% HR Outsourcing +1 service20% IT Managed ServicesMFX Services, a large Back Office Outsourcing company, is in Lebanon, New Jersey. Their services include Back Office Outsourcing and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249North Brunswick Township, NJ
Services provided
50% Business Consulting30% Customer Service Outsourcing20% IT Strategy ConsultingBusiness Consulting company AgiraSure was founded in 2015. The team provides Business Consulting and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr50 - 249Oceanside, NY
Services provided
80% Commercial Property Management20% Sales OutsourcingHeadquartered in Oceanside, New York, Janitorial Leads Pro is a Commercial Property Management company. They offer Commercial Property Management and Sales Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Edison, NJ
Services provided
40% E-Commerce Development40% Ecommerce Marketing20% Back Office OutsourcingEcom Sellr is an e-commerce development firm founded in 2024. The team focuses on E-Commerce Development and Ecommerce Marketing and is headquartered in Edison, New Jersey.
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UndisclosedUndisclosed10 - 49Malverne, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Key Shop, a small Business Consulting company, is headquartered in Malverne, New York. Their services include Business Consulting and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Old Bridge, NJ
Services provided
20% Call Center Services20% Content Moderation Services15% Back Office Outsourcing +4 services15% Customer Service Outsourcing10% Corporate Relocation10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)Launched in 2020, Kyniska is a small Content Moderation Services company. Their services include Content Moderation Services and Call Center Services.
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$10,000+$50 - $99 / hr50 - 249Edison Township, NJ
Services provided
20% Advertising20% Back Office Outsourcing20% Branding +2 services20% Content Marketing20% Graphic DesignAMZ Book Publishing is an Edison Township, New Jersey-based Advertising company. Their services include Advertising and Branding.
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$10,000+Undisclosed2 - 9New York, NY
Services provided
20% E-Commerce Development20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingNoal Partners is a social media marketing agency. They are headquartered in New York, New York, and their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Middletown Township, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingMaster Lock & Key Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 2002.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
25% Email Marketing25% Pay Per Click25% Sales Outsourcing +1 service25% Search Engine OptimizationEstablished in 2024, Algrosa is an Email Marketing company. The team offers Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingHeadquartered in Queens, New York, Central Lock Key Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1992.
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UndisclosedUndisclosed10 - 49Montvale, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAqua Locksmith Store is a small Business Consulting company headquartered in Montvale, New Jersey. The team focuses on Business Consulting and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
25% Back Office Outsourcing25% Recruiting15% Customer Service Outsourcing +6 services10% Call Center Services5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$100 - $149 / hr50 - 249Woodbridge Township, NJ
Services provided
25% Intellectual Property Law15% Litigation Support Services13% Corporate Law +4 services13% Document Digitization & Management12% Business Consulting12% Compliance Consulting10% Labor & Employment LawEstablished in 2018, Trademark Support Centre is an Intellectual Property Law company. Their services include Intellectual Property Law and Litigation Support Services.
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
56% Back Office Outsourcing44% Customer Service OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Princeton, NJ
502 Carnegie Center, Suite 301,
Princeton, NJ 0854050 - 75
609.583.1400
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
40% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing15% Recruiting +2 services15% Staffing10% HR ConsultingThe ARGroup of Search Companies is a Finance & Accounting Outsourcing (FAO) company located in Jersey City, New Jersey. They provide Finance & Accounting Outsourcing (FAO) and Back Office
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
30% Marketing Strategy20% Back Office Outsourcing20% Business Consulting +2 services20% Digital Strategy10% Corporate PhotographyPercent Gray is a Marketing Strategy company. They are headquartered in New York, New York, and their services include Marketing Strategy and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
40% Marketing Strategy20% Back Office Outsourcing20% Content Marketing +1 service20% Market ResearchKevin & Co is a Marketing Strategy company. Based in New York, New York, their small team specializes in Marketing Strategy and Back Office Outsourcing. The firm was launched in 2015.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
30% Content Marketing30% Video Production20% Back Office Outsourcing +1 service20% Event MarketingThe Chilton Group NYC is a Content Marketing company. Launched in 2015, the company specializes in Content Marketing and Video Production.
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UndisclosedUndisclosed2 - 9Westfield, NJ
Services provided
40% Fractional CMO Services20% Marketing Strategy20% Public Relations +1 service20% Sales OutsourcingImagine Productions LLC, a Fractional CMO Services company, was established in 2016. The firm provides Fractional CMO Services and Public Relations, and is small.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
40% Pay Per Click40% Social Media Marketing20% Sales OutsourcingTempo Strategic, a small social media marketing company, is headquartered in New York, New York. The team focuses on Social Media Marketing and Pay Per Click.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
80% Litigation Support Services20% Document Digitization & ManagementLocated in New York, New York, Concierge Notary Services is a Litigation Support Services company. They specialize in Litigation Support Services and Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Hempstead, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1980, Expert Locksmith Shop is a Business Consulting company. The small team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Uniondale, NY
Services provided
100% Back Office OutsourcingMeds Nexus Pvt Ltd is a Back Office Outsourcing company founded in 2020. Their team specializes in Back Office Outsourcing.
Read moreSee All Locations (2)Uniondale, NY
626 RXR Plaza
Uniondale, NY 1155616 - 20
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$1,000+$50 - $99 / hr50 - 249Woodbridge Township, NJ
Services provided
35% Intellectual Property Law13% Business Consulting12% Document Digitization & Management +6 services10% Fractional CFO Services10% Litigation Support Services5% Compliance Consulting5% Immigration Law5% Market Research5% Marketing StrategyIntellectual Property Law company Trademark Patreon was founded in 2021. The firm provides Intellectual Property Law and Business Consulting, and is midsize.
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UndisclosedUndisclosed10 - 49Harrison, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementTop Locksmith Services, a Business Consulting company, was launched in 1981. They provides Business Consulting and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9Edison, NJ
Services provided
20% Accounting20% Back Office Outsourcing20% Business Valuation Services +2 services20% Finance & Accounting Outsourcing (FAO)20% Financial ConsultingAdvicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Edison, NJ
3504 Springbrook Drive
Edison, NJ 088201
+918698737210
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$1,000+$25 - $49 / hr2 - 9Edison, NJ
Services provided
100% Back Office OutsourcingSmart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read moreEdison, NJ
311 College Drive
Edison, NJ 088172 - 5
1 (844) 412-1144
See All Locations (2)Edison, NJ
311 College Drive East
Edison, NJ 088372 - 5
1 (844) 412-1144
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
40% Document Digitization & Management30% HR Consulting30% IT Managed ServicesPeopleDoc is a Document Digitization & Management company based in Paris, France and New York, New York. They focus on Document Digitization & Management and IT managed services.
Read moreSee All Locations (2)New York, NY
535 8th Ave
New York, NY 100181
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UndisclosedUndisclosed10 - 49Baldwin, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 2002, Father Son Locksmith Store is a Business Consulting company. The agency provides Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed2 - 9The Bronx, NY
Services provided
100% Sales OutsourcingLaunched in 1994, Boxy Pack is a Sales Outsourcing company. The firm focuses on Sales Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Marlboro Township, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocated in Marlboro Township, New Jersey, Locksmith Solution Services is a Business Consulting company. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
25% Custom Software Development25% IoT Development19% Customer Service Outsourcing +3 services11% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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$1,000+Undisclosed2 - 9Keyport, NJ
Services provided
50% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service10% Business ConsultingDulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr50 - 249Plainsboro Township, NJ
Services provided
50% Back Office Outsourcing50% Building Security ServicesHealth Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
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UndisclosedUndisclosed2 - 9Little Falls, NJ
Services provided
50% Corporate Training & Coaching25% Back Office Outsourcing25% Business ConsultingENG Infotech Corp. Is a small Little Falls, New Jersey-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Business Consulting.
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UndisclosedUndisclosed10 - 49Tinton Falls, NJ
Services provided
50% Document Digitization & Management50% Waste ManagementLaunched in 1988, Monmouth Wire Computer Recycling is a Document Digitization & Management and Waste Management company. The team provides Document Digitization & Management and Waste Management.
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$1,000+< $25 / hr2 - 9Princeton, NJ
Services provided
60% Back Office Outsourcing20% Staffing10% Application Management & Support +1 service10% Application TestingSee all 2 projectsBGS is a comprehensive back-office service provider specializing in legal process outsourcing, document management, and administrative support. Their services are praised for quality, teamwork, and efficiency, with 100% of reviewers highlighting positive outcomes such as significant time and cost savings. Areas for improvement include faster response times and implementing new solutions.
Reviews mention Timely
Overall, clients express a positive sentiment regarding BGS's timeliness. They appreciate the company's 'safe, efficient, fast understanding of the information' and highlight their ability to save approximately 70 hours monthly. However, some feedback indicates a need for improved fluidity in workflows, suggesting occasional delays in adaptation. Despite this, the majority of clients recognize BGS's strengths in rapid performance and effective communication.-
Administrative and Legal Services for Manufacturing Company
4.5 Nov 2, 2017They have great communication with the work team, adaptability, and rapid handling of information. A con is sometimes it may take some time to get some fluidity at the work. Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information.
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Industry Experience
BGS has demonstrated expertise in the Manufacturing and Advertising & Marketing industries, providing significant administrative support and legal services. Clients report a high level of satisfaction, noting strengths in quality, communication, and adaptability, resulting in substantial time and cost savings. Overall sentiment is positive, with clients appreciating the provider's effective teamwork and responsiveness, particularly in the Advertising & Marketing sector. BGS is well-suited for companies seeking reliable back office solutions in these fields.
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Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BGS's value for money, noting substantial savings and efficient service delivery. One client reported saving $40,000 monthly, while another mentioned $3,909 in monthly savings, attributing these benefits to the firm's effective pricing structure. The feedback indicates that BGS offers competitive pricing compared to other vendors, with one client stating their quality of work is 'much better and more affordable.' Overall, the sentiment reflects a positive perception of cost-effectiveness.Was this helpful?
Review Rating from Clients
3.5/5.0
Quality
4.5
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
Clients in New York highlight BGS's reliable back office support, emphasizing cost savings and improved efficiency. They appreciate the team's collaboration and quality work, though some suggest faster communication during issues.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% IT Managed Services +2 services20% Social Media Marketing20% Web DevelopmentCorporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
Read moreSee All Locations (2)New York, NY
2530 Morgan Avenue, Bronx
New York, NY 104692 - 5
+19292222040
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$100 - $149 / hrFreelancerNew York, NY
Services provided
20% AI Consulting20% AI Development20% Generative AI +4 services10% Back Office Outsourcing10% Cloud Consulting & SI10% Custom Software Development10% Sales OutsourcingAI company Vonwerk is located in New York, New York. They offer Artificial Intelligence and AI Consulting and were launched in 2021.
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UndisclosedUndisclosedFreelancerBrooklyn, NY
Services provided
20% Advertising20% Content Marketing20% Conversion Optimization +2 services20% Marketing Strategy20% Sales OutsourcingSmall Advertising company Kutcher Digital, is located in Brooklyn, New York. Their services include Advertising and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Closter, NJ
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Recruiting +1 service25% StaffingElgen Staffing, a Back Office Outsourcing company, is headquartered in Closter, New Jersey. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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$1,000+< $25 / hr50 - 249Princeton, NJ
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingMD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49White Plains, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingEstablished in 1994, Central Lock Key Store is a Business Consulting company. The firm specializes in Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed2 - 9Plainfield, NJ
Services provided
25% Benefits Administration25% HR Consulting25% HR Outsourcing +2 services20% Back Office Outsourcing5% Insurance Services & BrokersMy Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
60% Fractional CMO Services40% Sales OutsourcingLevel Seven NYC is a Fractional CMO Services company. Their small team is located in Miami, Florida and New York, New York. Their team specializes in Fractional CMO Services and Sales Outsourcing.
Read moreSee All Locations (2)New York, NY
347 Park Avenue Plaza
New York, NY 101571
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$1,000+Undisclosed10 - 49Eatontown, NJ
Services provided
60% Sales Outsourcing20% Demand Generation Marketing20% Email MarketingSales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 11 Newark BPO Services
-
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.8/40.020/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35/40.017.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$50,000+$25 - $49 / hr250 - 999Long Island City, NY
Ability to deliver
26.1/40.015.8/20 Reviews4.6/10 Clients & Experience5.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
22.8/40.017.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.6/40.018.4/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
35.5/40.017.4/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.9/40.09.2/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.2/40.016.4/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
25.1/40.016.4/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
23.6/40.016.2/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
29.1/40.017/20 Reviews7.5/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
29.2/40.017.2/20 Reviews4.2/10 Clients & Experience7.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr250 - 999New York, NY
Ability to deliver
20.8/40.013/20 Reviews1.3/10 Clients & Experience6.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+Undisclosed50 - 249New Providence, NJ
Ability to deliver
8.9/40.00/20 Reviews3.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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