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Top BPO Companies in Newark

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Well-organized projects
Clients consistently highlight Unity Communications' well-organized project management as a key strength. One client noted their thoroughness and reliability, stating they were 'very organized, thorough and delivered on promises.' Additionally, the familiarity among team members facilitated effective communication, allowing for quick resolution of any hiccups. The structured approach fostered a harmonious relationship, contributing to impressive sales results and a successful partnership.

Lead Generation for Telecommunications Brand

5.0 Jul 29, 2019

We had weekly meetings between leadership at my brand and at Unity. We would review the status of leads, funnel stages, and deal with any communication hiccups. They were very organized, thorough and delivered on promises.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Personable
Client feedback highlights Remote CoWorker's personable approach, with one client noting their staff's genuine interest in supporting business growth. Another client emphasized the ease of communication and the friendly nature of their virtual assistants, describing them as competent and willing to learn. Overall, the sentiment reflects a strong appreciation for the company's personable interactions, suggesting that clients feel valued and supported throughout their engagement.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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VA Services for Damage Claims Firm

5.0 Dec 17, 2020

The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.
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Legal Assistance Outsourcing for Law Firm

5.0 Jun 23, 2025

Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Newark, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Proactive
Clients have consistently praised TECHSPEED INC for their proactive approach to project management. One client highlighted their 'proactive communication and customer-first mindset,' noting that the team anticipated potential issues and provided solutions before problems arose. Additionally, their quick responsiveness to needs and ability to adapt to shifting priorities further underscored their commitment to quality and efficiency. Overall, the sentiment reflects a strong appreciation for their proactive engagement and reliability.

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (15) Canada (1)
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Meds Nexus Pvt Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Uniondale, NY

Services provided

100% Back Office Outsourcing

Meds Nexus Pvt Ltd is a Back Office Outsourcing company founded in 2020. Their team specializes in Back Office Outsourcing.
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Uniondale, NY

626 RXR Plaza
Uniondale, NY 11556
16 - 20

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Smart HealthCare Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Edison, NJ

Services provided

100% Back Office Outsourcing

Smart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Edison, NJ

311 College Drive East
Edison, NJ 08837
2 - 5

1 (844) 412-1144

Edison, NJ

311 College Drive
Edison, NJ 08817
2 - 5

1 (844) 412-1144

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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Newark, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Review Rating from Newark Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Pennsylvania clients commend HelpSquad for their expertise in virtual support, live chat, and customer engagement solutions. They highlight the team's responsiveness, timely delivery, and tailored services that boost lead generation, operational efficiency, and customer satisfaction across diverse industries like healthcare, logistics, and tech.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Newark, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Newark, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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PeopleDoc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

40% Document Digitization & Management

30% HR Consulting

30% IT Managed Services

PeopleDoc is a Document Digitization & Management company based in Paris, France and New York, New York. They focus on Document Digitization & Management and IT managed services.
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New York, NY

535 8th Ave
New York, NY 10018
1

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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

25% Custom Software Development

25% IoT Development

19% Customer Service Outsourcing +3 services

11% Call Center Services

10% HR Outsourcing

10% IT Staff Augmentation

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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Dulcy

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Keyport, NJ

Services provided

50% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing +1 service

10% Business Consulting

Dulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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Health Square, Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Plainsboro Township, NJ

Services provided

50% Back Office Outsourcing

50% Building Security Services

Health Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
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ENG Infotech Corp.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Little Falls, NJ

Services provided

50% Corporate Training & Coaching

25% Back Office Outsourcing

25% Business Consulting

ENG Infotech Corp. Is a small Little Falls, New Jersey-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Business Consulting.
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What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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Monmouth Wire Computer Recycling

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tinton Falls, NJ

Services provided

50% Document Digitization & Management

50% Waste Management

Launched in 1988, Monmouth Wire Computer Recycling is a Document Digitization & Management and Waste Management company. The team provides Document Digitization & Management and Waste Management.
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BGS

4.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Princeton, NJ

Services provided

60% Back Office Outsourcing

20% Staffing

10% Application Management & Support +1 service

10% Application Testing

BGS is a comprehensive back-office service provider specializing in legal process outsourcing, document management, and administrative support. Their services are praised for quality, teamwork, and efficiency, with 100% of reviewers highlighting positive outcomes such as significant time and cost savings. Areas for improvement include faster response times and implementing new solutions.

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Reviews mention Team players
Clients consistently highlight BGS's strong teamwork and collaborative spirit, indicating they are true team players. One client noted, 'They have great teamwork,' which underscores their ability to work effectively with others. Overall sentiment is positive, with clients appreciating their supportive nature, although there is a suggestion for improved response times when issues arise.

Hiring and Salary Services for Marketing Firm

3.5 Nov 2, 2017

They have great teamwork.
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Industry Experience

BGS demonstrates strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients appreciate their teamwork, quality of work, and effective communication, which significantly reduce administrative burdens and save costs. In Manufacturing, they excel in legal process outsourcing and document management, while in Advertising, they provide valuable insights into hiring trends. Overall, sentiment is positive, indicating that BGS is well-suited for clients seeking efficient back office solutions in these sectors.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have reported that BGS offers competitive pricing and significant savings, with one client noting a monthly saving of $3,909 and another $40,000. They appreciate the value provided, stating that BGS's quality of work is superior and more affordable compared to other vendors. Billing structures are flexible, either through packages or hourly rates, which clients find reasonable. Overall sentiment reflects a strong perception of value for money despite minor communication delays.
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Review Rating from Newark Clients

3.5/5.0

Quality

4.5

Schedule

4.0

Cost

4.5

Willing to Refer

4.5

New York City-based clients praise BGS for their back office support, including hiring trends and salary management, saving them time and money. They highlight the team's reliability, affordability, and strong teamwork, with ongoing collaborations since 2014. Some note room for faster communication.
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Corporate Care

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Social Media Marketing

20% Web Development

Corporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
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New York, NY

2530 Morgan Avenue, Bronx
New York, NY 10469
2 - 5

+19292222040

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Vonwerk

Not yet reviewed

$1,000+

$100 - $149 / hr

Freelancer

New York, NY

Services provided

20% AI Consulting

20% AI Development

20% Generative AI +4 services

10% Back Office Outsourcing

10% Cloud Consulting & SI

10% Custom Software Development

10% Sales Outsourcing

AI company Vonwerk is located in New York, New York. They offer Artificial Intelligence and AI Consulting and were launched in 2021.
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Kutcher Digital

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Brooklyn, NY

Services provided

20% Advertising

20% Content Marketing

20% Conversion Optimization +2 services

20% Marketing Strategy

20% Sales Outsourcing

Small Advertising company Kutcher Digital, is located in Brooklyn, New York. Their services include Advertising and Marketing Strategy.
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Elgen Staffing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Closter, NJ

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Recruiting +1 service

25% Staffing

Elgen Staffing, a Back Office Outsourcing company, is headquartered in Closter, New Jersey. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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MD Revenue Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

MD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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My Virtual HR Director

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Plainfield, NJ

Services provided

25% Benefits Administration

25% HR Consulting

25% HR Outsourcing +2 services

20% Back Office Outsourcing

5% Insurance Services & Brokers

My Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
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Level Seven NYC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

60% Fractional CMO Services

40% Sales Outsourcing

Level Seven NYC is a Fractional CMO Services company. Their small team is located in Miami, Florida and New York, New York. Their team specializes in Fractional CMO Services and Sales Outsourcing.
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New York, NY

347 Park Avenue Plaza
New York, NY 10157
1

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Commence Corporation

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Eatontown, NJ

Services provided

60% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing

Sales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
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Smallbiz Outsource

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Inwood, NY

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Fractional CFO Services

Smallbiz Outsource is a Back Office Outsourcing company. Launched in 2009, their team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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AG Adjustments

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Melville, NY

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Financial Advising & Planning

AG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
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Internet Customer Solutions, Inc.

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Morris Plains, NJ

Services provided

60% ERP Consulting and SI

15% Custom Software Development

15% Web Development +1 service

10% Call Center Services

Located in Morris Plains, New Jersey, Internet Customer Solutions, Inc. Is a small ERP consulting and SI company. The team offers ERP consulting and SI and Custom Software Development.
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Emerge RCM

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Melville, NY

Services provided

100% Back Office Outsourcing

Emerge RCM is a midsize Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 2021.
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Marketing esq

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shrewsbury, NJ

Services provided

20% Content Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Marketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
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Myriad Supply

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

New York, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Call Center Services

Myriad Supply is a midsize IT managed services company founded in 2003. Their team provides IT managed services and IT strategy consulting.
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FE International, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

20% Business Consulting

10% Affiliate Marketing

10% Business Valuation Services +6 services

10% Commercial Brokerage Services

10% Commercial Financing

10% Content Marketing

10% E-Commerce Development

10% Pay Per Click

10% Sales Outsourcing

FE International, Inc. Is a Business Consulting company headquartered in New York, New York and City of London, England. They offer Business Consulting and Content Marketing.
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Casey's Cleaning of Long Island LLC

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Glen Cove, NY

Services provided

25% Architectural Design

25% Commercial Property Management

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Casey's Cleaning of Long Island LLC is an Architectural Design company founded in 1986. Their services include Architectural Design and IT managed services.
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Answering Legal

5.0 18 reviews

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Answering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.

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Reviews mention Detail-oriented
Clients have praised Answering Legal for their detail-oriented approach, noting their ability to gather and transmit essential information from callers effectively. One client highlighted that Answering Legal's operators are skilled at obtaining appropriate data and relaying it accurately, which enhances client retention. However, there were mentions of occasional gaps in service during high call volumes, indicating room for improvement in maintaining coverage during peak times.

Answering Services for Law Firm

5.0 May 19, 2020

Answering Legal really understands the information they need to get from callers and is very good about transmitting that information to us. Sometimes, when we’re experiencing a high volume of calls, callers will go to a recording instead of a live person for a few seconds. It does flip, but occasionally, there is a gap in coverage.
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Intake & Call Services for Criminal Defense Firm

4.5 May 14, 2020

I’ve never had an answering service before, but it’s good that they send me so much detail about each call via text and email and that they try to patch me in when they can. With criminal defense, everything is very county-specific: the classification system, courts, and inmate numbers, and state ID numbers vary county by county. Lately, I’ve had a lot of potential new clients whose cases Answering Legal hasn’t been able to ascertain that much information about.
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Industry Experience

Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
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Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.
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Review Rating from Newark Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Brooklyn-based law firms praise Answering Legal for their professional call handling, client intake, and seamless communication, supporting complex legal services like family law and criminal defense. Clients highlight their responsiveness, multilingual capabilities, and reliable service, enabling firms to focus on cases without missing critical calls.
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Superlative Systems Integration, Inc.

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

St. Albans, NY

Services provided

75% IT Managed Services

15% Call Center Services

10% Cybersecurity

Superlative Systems Integration, Inc., a small IT managed services company, is based in St. Albans, New York. Their services include IT managed services and Call Center Services.
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iworxs by Palnar

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

East Windsor, NJ

Services provided

20% AI Development

20% Business Consulting

20% Call Center Services +4 services

10% Custom Software Development

10% Generative AI

10% Low/No Code Development

10% Web Design

Iworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
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East Windsor, NJ

1249 South River Road
East Windsor, NJ 08512
50 - 75

+91 9846542491

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Protalk Solutions

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Melville, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Alldigi Tech

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Morris Plains, NJ

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Business Consulting company Alldigi Tech was founded in 2005. Located in Morris Plains, New Jersey, the team offers Business Consulting and Finance & Accounting Outsourcing (FAO).
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MSA Outsourcing Solutions LLC

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Jackson Township, NJ

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +4 services

10% Sales Outsourcing

5% Accounting

5% Corporate Training & Coaching

5% Transcription

Headquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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Bota Group

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

White Plains, NY

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Accounting +1 service

20% Business Consulting

Bota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Statlinx

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stamford, CT

Services provided

70% Call Center Services

30% Back Office Outsourcing

Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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Crewcy

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Edison, NJ

Services provided

70% HR Consulting

20% Back Office Outsourcing

10% Business Consulting

Crewcy, a HR Consulting company, provide HR Consulting and Back Office Outsourcing. They were founded in 2015.
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Vignectic

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New Brunswick, NJ

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Recruiting +1 service

20% Staffing

Vignectic is a small Back Office Outsourcing company in New Brunswick, New Jersey. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Just4U LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montville, NJ

Services provided

30% Call Center Services

30% Recruiting

30% Staffing +1 service

10% Business Consulting

Answering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
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Screaming Garlic

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Jersey City, NJ

Services provided

20% Sales Outsourcing

10% Branding

10% Call Center Services +6 services

10% Content Marketing

10% Conversion Optimization

10% Market Research

10% Marketing Strategy

10% Video Production

10% Web Design

Screaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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Staci US

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

40% Fulfillment

30% Logistics & Supply Chain Consulting

10% Branding +2 services

10% Ecommerce Marketing

10% Sales Outsourcing

Established in 1989, Staci US is a Fulfillment company. In Jersey City, New Jersey, the team specializes in Fulfillment and Logistics & Supply Chain Consulting.
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Rubicon Talent

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

20% Business Consulting

20% Marketing Strategy

20% Sports Marketing +4 services

10% Event Marketing

10% Funding & Investment

10% Public Relations

10% Sales Outsourcing

Rubicon Talent is a Marketing Strategy company. Established in 2017, their team provides Marketing Strategy and Business Consulting.
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Impact Global Solutions Group LLC

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

South Amboy, NJ

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

20% HR Outsourcing

Impact Global Solutions Group LLC is a Business Consulting company. They were launched in 2023 and offer Business Consulting and Back Office Outsourcing.
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Virtual Earners Innovative

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Woodhaven, NY

Services provided

40% Recruiting

40% Staffing

20% Customer Service Outsourcing

Virtual Earners Innovative is a Staffing company. Headquartered in Woodhaven, New York and Abuja, Nigeria, the company offers Staffing and Recruiting.
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NEO MD - Canada

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Great Neck, NY

Services provided

50% Back Office Outsourcing

50% Transcription

NEO MD - Canada is a Back Office Outsourcing and Transcription company in Milton, Canada and Great Neck, New York. Founded in 2010, the team specializes in Back Office Outsourcing and Transcription.
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Great Neck, NY

98 Cuttermill Road Suite 466
Great Neck, NY 11021
6 - 9

929.502.3636

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Flatorb Inc

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

New Rochelle, NY

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Custom Software Development +2 services

20% E-Commerce Development

20% Web Development

Flatorb Inc is a software development company. Established in 2000, their team provides Custom Software Development and Back Office Outsourcing.
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New Rochelle, NY

177A Main Street, #376
New Rochelle, NY 10801
1

202 525 7776

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Elvis Di Marcantonio

Not yet reviewed

$1,000+

$200 - $300 / hr

2 - 9

New York, NY

Services provided

10% Advertising

10% Branding

10% Broadcast Video +7 services

10% Call Center Services

10% Corporate Training & Coaching

10% Digital Strategy

10% Mobile & App Marketing

10% Social Media Marketing

10% Translation

10% Video Production

Headquartered in New York, New York and Montevideo, Uruguay, Elvis Di Marcantonio is an Advertising company. They provide Advertising and Branding and were established in 2000.
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S10.AI Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Westbury, NY

Services provided

80% Transcription

10% Document Digitization & Management

10% Translation

S10.AI Inc is a Transcription company established in 2022. The firm offers Transcription and Translation, and is midsize.
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Snelling Staffing - Mountainside, NJ

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mountainside, NJ

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +4 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Staffing

Snelling Staffing - Mountainside, NJ is a Back Office Outsourcing company founded in 1941. The small team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Online Situation Academy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brooklyn, NY

Services provided

20% Blockchain Marketing

20% Social Media Marketing

10% Affiliate Marketing +5 services

10% Branding

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

Online Situation Academy, a social media marketing company, is in Brooklyn, New York. They specialize in Social Media Marketing and Blockchain Marketing.
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Common Acquire

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Media Planning & Buying

10% Mobile & App Marketing

10% Pay Per Click

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Advertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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books publishing inc

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

New City, NY

Services provided

50% Content Writing Services

30% Business Consulting

20% Customer Service Outsourcing

Content Writing Services company books publishing inc is headquartered in New City, New York. They focus on Content Writing Services and Business Consulting.
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