Top BPO Companies in New York City
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Featured
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$50,000+Undisclosed1,000 - 9,999Serves New York City, NYServices provided
See all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+Undisclosed250 - 999Serves New York City, NYServices provided
See all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
$100,000+Undisclosed10,000+Serves New York City, NYServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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UndisclosedUndisclosed50 - 249New Hyde Park, NY
Services provided
Mukesh BPO is a call center service headquartered in New Hyde Park, New York. They specialize in Call Center Services.
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UndisclosedUndisclosed50 - 249Rochelle Park, NJ
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Telephone answering service Motivational Marketing was launched in 1981. The midsize team offers Call Center Services and Market Research.
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UndisclosedUndisclosed50 - 249Newark, NJ
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First Connect Digital, a Sales Outsourcing and Account-Based Marketing company, specialize in Sales Outsourcing and Account-Based Marketing. They were founded in 2017.
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UndisclosedUndisclosed10 - 49Uniondale, NY
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People Connect is a call center company. Their small team is headquartered in Uniondale, New York. Their team focuses on Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Staten Island, NY
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AAA Answering Service is a call center service. Their small team is in Staten Island, New York. Their team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Glen Cove, NY
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Professionally Speaking is a small call center company. They specialize in Call Center Services and were founded in 1987.
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UndisclosedUndisclosed10 - 49Elmont, NY
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Prompt Anserfone is an answering service. They focus on Call Center Services and were founded in 1956.
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UndisclosedUndisclosed50 - 249New York, NY
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Precise. Is a call center. They provide Call Center Services and Market Research and were established in 2004. The company is located in New York, New York.
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UndisclosedUndisclosed50 - 249New York, NY
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Based in Woodbury, New York and Boca Raton, Florida, Reid CPAs LLP is a Business Consulting company. They provide Business Consulting and Accounting.
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UndisclosedUndisclosed2 - 9Fairfield, NJ
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Small custom software development firm Acumen Consulting, Inc., is located in Fairfield, New Jersey. Their services include Custom Software Development and Business Consulting.
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UndisclosedUndisclosed2 - 9Basking Ridge, NJ
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Small Business Consulting company K C Consultants Group, LLC, is headquartered in Basking Ridge, New Jersey. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9New York, NY
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Computer Camaraderie Corp. Is a New York, New York-based web design company. Launched in 2008, the team offers Web Design and Web Development.
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UndisclosedUndisclosed50 - 249Lyndhurst, NJ
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BuzzBoard is a CRM consulting and SI company. The team is in San Francisco, California and Lyndhurst, New Jersey, and their services include CRM consulting and SI and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
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Rock&stars digital GmbH is a branding agency. Their team is headquartered in Hamburg, Germany and New York, New York. The agency provides Branding and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9New York, NY
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Phone answering service Compete Digital is based in Budapest, Hungary and New York, New York. Founded in 2015, the team focuses on Call Center Services and Content Marketing.
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UndisclosedUndisclosed2 - 9Bloomfield, NJ
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Affinity Resource Group is a small HR Consulting company in Bloomfield, New Jersey. Their services include HR Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Piscataway, NJ
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ReCloud IT is an IT managed services company. They are based in Piscataway, New Jersey and Chicago, Illinois, and their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9New York, NY
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Digital Marketing Blueprint, a small social media marketing agency, is in New York, New York. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Newark, NJ
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Established in 2015, Raise Newark Inc is a branding firm. The team focuses on Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49New York, NY
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Direct Action Media is a branding company. Headquartered in New York, New York, their team provides Branding and Pay Per Click.
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UndisclosedUndisclosed10 - 49Jersey City, NJ
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MOV Management Ltd. Is a Marketing Strategy company. The team offers Marketing Strategy and Social Media Marketing, and the company is based in Agia Varvara, Cyprus and Jersey City, New Jersey.
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UndisclosedUndisclosed2 - 9South Brunswick Township, NJ
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FreshLeads Technologies LLC, a Marketing Strategy company, was established in 2022. The company provides Marketing Strategy and Social Media Marketing, and is small.
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List of the Top 12 New York City BPO Services
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.8/40.020/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.6/40.018/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
28.2/40.017.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
21.8/40.016.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.6/40.018.4/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
35.5/40.017.4/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.1/40.09.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.2/40.016.4/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
25.1/40.016.4/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
23.6/40.016.2/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
29.1/40.017/20 Reviews7.5/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
29.4/40.017.4/20 Reviews4.2/10 Clients & Experience7.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr250 - 999New York, NY
Ability to deliver
20.8/40.013/20 Reviews1.3/10 Clients & Experience6.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
Undisclosed$50 - $99 / hr2 - 9New York, NY
Ability to deliver
23.5/40.017/20 Reviews1.6/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
25.9/40.015.2/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other
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