Top User Research Companies
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Crowns Development, a small UX design company, is in. Their services include UX/UI Design and Cybersecurity.
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UndisclosedUndisclosedFreelancer
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LUCY PRU is an UX agency. They offer UX/UI Design and Search Engine Optimization and were established in 2019. The agency is headquartered in Cardiff, Wales.
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UndisclosedUndisclosedFreelancer
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IndiaStone Creative is a small web design agency and UX design company in Toronto, Canada. The team specializes in Web Design and UX/UI Design.
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$5,000+$25 - $49 / hrFreelancer
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Souvick is a small website development company headquartered in Sydney, Australia. The team provides Web Development and Web Design.
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$25,000+$50 - $99 / hr10 - 49Zagreb, Croatia
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See all 17 projectsNetgen is a UX/UI design company recognized for their user-centered design and digital interface expertise. With a strong emphasis on creating engaging user experiences, they showcase flexibility and professionalism, offering successful project outcomes. Approximately 80% of reviewers highlight their impressive adaptability, communication, and dedication to quality, while 20% mention room for improvement in early project involvement.
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$1,000+< $25 / hr10 - 49Jaipur, India
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See all 30 projectsCoherent Lab LLP is a UX/UI design and development company known for delivering high-quality, user-centered digital interface design solutions. Reviews highlight their strong project management and communication skills, with 100% noting timely delivery and responsiveness. Clients appreciate their flexibility and ability to maintain quality, though some suggest more proactive design input. Their work in web and mobile applications is often praised for enhancing user experience.
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$10,000+$50 - $99 / hr10 - 49Toronto, Canada
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See all 12 projectsAgilno is a dynamic software development company specializing in UX/UI design and digital interface solutions. Across reviews, clients highlight their responsiveness, ability to integrate smoothly with existing teams, and agile project management. Approximately 90% of reviewers commend Agilno's innovative solutions and efficient delivery, while emphasizing their creativity and ability to exceed expectations. Clients also appreciate their cost-effective services and adaptability to evolving project needs.
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$75,000+$100 - $149 / hr10 - 49
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See all 15 projectsGlance is a development agency providing comprehensive services in UX/UI Design and mobile app development. Reviews indicate a 100% satisfaction rate with their code quality and communication, though 50% of feedback suggests room for improvement in project planning and design focus. Overall, clients appreciate Glance's adaptability and professionalism in delivering user-centered design solutions.
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$5,000+$25 - $49 / hr10 - 49Lahore, Pakistan
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See all 12 projectsDevCrew I/O is a versatile software development company specializing in mobile and web development, IT services, and infrastructure enhancement. The reviews depict an overwhelmingly positive reception, with 100% of clients praising their project management, responsiveness, and dedication to delivering high-quality solutions. Notably, 80% of reviewers highlighted their commitment to exceeding expectations and providing innovative solutions tailored to specific needs.
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$25,000+$25 - $49 / hr10 - 49
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See all 9 projectsIntend - Out of Business was a versatile software development company, known for creating mobile applications, enhancing POS systems, and updating websites. The company received consistently positive feedback, with reviewers often highlighting their fast problem-solving abilities and excellent project management. Approximately 100% of the feedback praised their adaptability, timely communication, and commitment to client success.
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$25,000+$25 - $49 / hr10 - 49
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See all 7 projectsMaven Software Development offers comprehensive UX/UI design and software development services, including web and mobile application development. The overall feedback highlights their strong project management, effective communication, and ability to handle tight deadlines and shifting goals. Clients appreciate Maven's thorough documentation, user guides, and alignment with company values.
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$1,000+$25 - $49 / hr10 - 49
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See all 2 projectsNukes Lab - Out of Business was a web design company praised for their exceptional professionalism and outstanding work quality. The majority of reviewers, including 100% of those mentioned here, highlighted their impressive project management and communication skills. Clients felt fortunate to have collaborated with them, indicating high satisfaction and trust in their services.
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$1,000+$50 - $99 / hr10 - 49Kraków, Poland
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See all 1 projectsIT-LEAD.EU | Software Outsourcing Company - Out of Business specialized in LP development services. Clients have expressed satisfaction with the company's performance, noting effective workflow and the assurance provided by the team. Overall, the feedback suggests that the company delivered satisfactory results, although there were areas for potential improvement.
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$5,000+$100 - $149 / hr10 - 49Norwich, England
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Content Consultants , a Content Marketing company, was launched in 2000. The small team offers Content Marketing and Custom Software Development.
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$25,000+$150 - $199 / hr10 - 49Richmond, VA
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Mobelux - Out of Business is a software development firm. They offer Custom Software Development and Mobile App Development and were founded in 2008. The firm is based in Richmond, Virginia and.
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$5,000+$100 - $149 / hr10 - 49Helsinki, Finland
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Agency Leroy is a Helsinki, Finland-based branding firm. The team offers Branding and UX/UI Design.
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UndisclosedUndisclosed10 - 49Grand Rapids, MI
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Keen Studio is a branding agency founded in 2015. The team offers Branding and UX/UI Design and is located in Grand Rapids, Michigan.
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UndisclosedUndisclosed10 - 49Acton, MA
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Product Insight is a Product Design company. The team focuses on Product Design and UX/UI Design, and the agency is located in Acton, Massachusetts.
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UndisclosedUndisclosed10 - 49București, Romania
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UX design company Penrose CDB was established in 2012. The firm provides UX/UI Design and Branding, and is small.
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UndisclosedUndisclosed10 - 49Melbourne, FL
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Launch Snap is a small user experience design agency. They specialize in UX/UI Design and Branding and were launched in 2012.
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UndisclosedUndisclosed10 - 49Provo, UT
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Established in 2009, Plus11, a small UX company, is located in Provo, Utah. Their services include UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed10 - 49Brno, South Moravia , Czech Republic
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PeckaDesign is a web design agency. They focus on Web Design and E-Commerce Development and are in Brno, South Moravia , Czech Republic.
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UndisclosedUndisclosed10 - 49Madrid, Spain
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Prodigioso Volcán is a web design company founded in 2010. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Amsterdam, Netherlands
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Small mobile app development company Fonk, is in Amsterdam, Netherlands. The team focuses on Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Amsterdam, Netherlands
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M2mobi is a mobile application development company. Established in 2006, the team focuses on Mobile App Development and Wearable App Development. The agency is headquartered in Amsterdam,
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
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ZaV Group is a small UX company established in 2009. Their services include UX/UI Design and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Miraflores, Peru
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ROQOTO Advertising is a SEO agency. The Miraflores, Peru-based firm provides Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Gothenburg, V. Gotaland, Sweden
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User experience company Aino was established in 2011. The firm offers UX/UI Design and Branding.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Understandit is an UX agency. Launched in 2007, the team specializes in UX/UI Design and Web Design.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Founded in 2003, Kodamera is a small social media marketing firm. Their services include Social Media Marketing and Web Design.
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UndisclosedUndisclosed10 - 49Amsterdam, Netherlands
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SPRIGS is a small website development company. They provide Web Development and UX/UI Design and were established in 2010.
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UndisclosedUndisclosed10 - 49Marseille, France
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Ebizproduction is a small web design agency. Launched in 1998, the team focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Gothenburg, Sweden
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Established in 2012, Provide IT is an IT managed services company. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Gothenburg, Sweden
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Hoy Multimedia is an user experience design agency established in 2016. The company provides UX/UI Design and Digital Strategy, and is small.
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UndisclosedUndisclosed10 - 49Gothenburg, Sweden
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Advertising company We are More was founded in 2013. Headquartered in Gothenburg, Sweden, the team specializes in Advertising and UX/UI Design.
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UndisclosedUndisclosed10 - 49Marseille, France
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Founded in 2010, Marsatwork is a branding firm. The small team specializes in Branding and Advertising.
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UndisclosedUndisclosed10 - 49
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Prospero Management is a Business Consulting company. The team is in Gothenburg, Sweden, and their services include Business Consulting and UX/UI Design.
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UndisclosedUndisclosed10 - 49Hacienda Heights, CA
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Champion Network, an user experience design company, is located in Hacienda Heights, California. They offer UX/UI Design and Search Engine Optimization and were launched in 2000.
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UndisclosedUndisclosed10 - 49Bengaluru, India
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Launched in 2017, BlackTurtle Diginovation Pvt Ltd is a small Bengaluru, India-based UX agency. Their team offers UX/UI Design and Mobile App Development.
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UndisclosedUndisclosed10 - 49Monterrey, Mexico
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Logykopt is an UX agency launched in 2016. In Monterrey, Mexico, the team focuses on UX/UI Design and Other Design.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
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Nexgen Soluciones is a Digital Strategy company. Their small team is located in Bogotá, Colombia and Hollywood, Florida. Their services include Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
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In Pittsburgh, Pennsylvania, TECHNOLOGY IN IMAGES, INC. Is a small cloud consulting & SI company. The team focuses on cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Hamburg, Germany
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Logic Joe, a Digital Strategy company, is headquartered in Hamburg, Germany and Stuttgart, Germany. Launched in 2018, the team provides Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
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LIGADIGITAL is an user experience design company. The team provides UX/UI Design and Custom Software Development, and the agency is headquartered in Stuttgart, Germany.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
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Redhotmagma GmbH is an user experience agency located in Stuttgart, Germany. Their services include UX/UI Design and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Shanghai, China
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MW Solutions, Inc. Is an UX design company launched in 2010. The team specializes in UX/UI Design and Custom Software Development and is located in Shanghai, China.
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UndisclosedUndisclosed10 - 49Carpi, Italy
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SEO agency SMC Consulting is located in Carpi, Italy and Bolzano, Italy. Launched in 2011, the team offers Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed10 - 49Słupsk, Poland
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Kaliop Poland, an UX design agency, offer UX/UI Design and ECM consulting and SI. They were established in 2004.
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UndisclosedUndisclosed10 - 49Sarasota, FL
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Launched in 2001, XL Technologies, a small social media marketing agency, is based in Sarasota, Florida. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Maribor, Slovenia
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Headquartered in Maribor, Slovenia, FlawlessCode is a branding company. The team provides Branding and Social Media Marketing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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List of the Top 15 User Research Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% User Research80% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$25,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% UX/UI Design40% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.1/40.018.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.6/40.018.6/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38.2/40.020/20 Reviews9.6/10 Clients & Experience8.7/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.