Top User Research Companies
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$5,000+$50 - $99 / hr50 - 249Fortitude Valley, Australia
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See all 24 projectsApp Gurus is a proficient UX/UI Design company specializing in app development for diverse industries, from educational tools to healthcare. Reviewers consistently praise their resilience, efficiency, and alignment with client visions, with 100% positive feedback highlighting their user-centered design approach and effective project management. Notably, 75% of reviews commend their adaptability and robust communication skills.
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$5,000+< $25 / hr50 - 249Jaipur, India
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See all 11 projectsWDP Technologies Pvt. Ltd. is a versatile digital solutions provider known for delivering web and mobile app development services, with a strong emphasis on UX/UI design. Reviews highlight their ability to deliver complex projects successfully, with 100% of reviewers appreciating their professional expertise and customer-centric approach. Clients consistently praise their leadership, timely communication, and dedication to project success.
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$10,000+$50 - $99 / hr50 - 249Los Angeles, CA
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See all 9 projectsBN Digital is a prominent UX/UI design firm known for delivering comprehensive user-centered design solutions, including digital interface design, branding, and web development. The company is highly praised for its creative excellence, project management, and alignment with clients' needs, with 100% of reviews highlighting their exceptional design and strategic partnership capabilities. Notably, BN Digital consistently receives positive feedback for their innovative, efficient, and client-focused approach, making them an ideal partner for UX/UI design projects.
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$10,000+$100 - $149 / hr50 - 249Odesa, Ukraine
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See all 6 projectsWonder Web Agency is a web development and digital marketing company specializing in website creation, SEO optimization, and online promotion. They have received highly positive feedback, with clients praising their professionalism, competence, and effective project management. Approximately 80% of reviews highlight their responsiveness and customer focus, while around 20% note room for improvement in design and cost.
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$25,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
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See all 4 projectsNew Wave Devs is a UX/UI Design company specializing in creating user-centered and intuitive digital interfaces. Reviewers highlight their impressive expertise and effective communication, with 100% positive feedback on their capability to understand and deliver on project needs. They consistently exceed expectations in UX and UI design projects.
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$5,000+$25 - $49 / hr50 - 249Bengaluru, India
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See all 4 projectsWebomindapps Private Limited is a digital IT services company specializing in UX/UI Design and website development. They are praised for their client focus, responsiveness, and quality, with 100% of reviewers highlighting their impressive client engagement and timely delivery. The company's values and competitive pricing are also consistently noted as aligning with client expectations.
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$5,000+$100 - $149 / hr50 - 249Tel Aviv-Yafo, Israel
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UM Digital - Tel Aviv, an Advertising company, was established in 2007. The firm specializes in Advertising and Media Planning & Buying.
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UndisclosedUndisclosedFreelancerHopkinton, MA
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Jordan M Clayton, LLC is an UX design agency established in 2016. Located in Hopkinton, Massachusetts, the team specializes in UX/UI Design and Business Consulting.
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UndisclosedUndisclosed50 - 249Greensboro, NC
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Anomaly Squared Inc. Is an Email Marketing company. Their midsize team of employees is in Greensboro, North Carolina. Their team specializes in Email Marketing and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Woodbridge, CA
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Splash Factory LLC is a Woodbridge, California-based custom software development company. They offer Custom Software Development and UX/UI Design and were founded in 2015.
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UndisclosedUndisclosed50 - 249München, Germany
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Fortuneglobe is a CRM consulting and SI company established in 2000. The team offers CRM consulting and SI and Branding and is based in München, Germany.
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UndisclosedUndisclosedFreelancer
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Mario Cisneros is an user experience agency. Their small team is located in Allen, Texas. Their team provides UX/UI Design and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Amsterdam, Netherlands
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PauwR Digital Marketing is an Advertising company. Their midsize team of employees is based in Amsterdam, Netherlands. Their team specializes in Advertising and Branding.
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$1,000+$25 - $49 / hrFreelancerNoida, India
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Omginet, an AR/VR development company, was launched in 2017. The small team offers AR/VR development and Web Development.
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$10,000+$100 - $149 / hr50 - 249
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Prunedge Technologies LTD is a web development company. They are based in and have midsize team. Their services include Web Development and Mobile App Development.
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UndisclosedUndisclosed50 - 249Shanghai, China
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Established in 2007, Publicis Sapient Shanghai is a Digital Strategy company. Their team focuses on Digital Strategy and Business Consulting.
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UndisclosedUndisclosed50 - 249Charleston, SC
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Established in 2018, Reason One is a midsize web design agency. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed50 - 249Bielefeld, Germany
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U+i interact is a branding firm. In Bielefeld, Germany and Münster, Germany, the firm offers Branding and Market Research.
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UndisclosedUndisclosed50 - 249Salzburg, Austria
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Elements.at New Media Solutions GmbH is a software development company established in 2002. Their team offers Custom Software Development and Ecommerce Marketing.
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UndisclosedUndisclosed50 - 249Santo Domingo, Dominican Republic
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OrionTek is an user experience agency. Launched in 2011, the team focuses on UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed50 - 249
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StartupCrafters, a midsize Product Design company, is headquartered in Irvine, California. The team provides Product Design and AR/VR development.
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$1,000+$50 - $99 / hrFreelancerNew Braunfels, TX
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Founded in 2020, Qwix Digital is a small New Braunfels, Texas-based web design agency. Their team provides Web Design and Search Engine Optimization.
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$5,000+$100 - $149 / hrFreelancerSanta Monica, CA
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Nondual Design is a branding firm launched in 2019. The small team specializes in Branding and Web Design.
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UndisclosedUndisclosed50 - 249Brașov, Romania
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Founded in 2015, DMatrix Soft is an user experience design agency. The team specializes in UX/UI Design and cloud consulting & SI and is located in Brașov, Romania.
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UndisclosedUndisclosed50 - 249Irvine, CA
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Founded in 2016, Purple Drive Technologies is an user experience agency. The agency provides UX/UI Design and cloud consulting & SI, and is midsize.
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UndisclosedUndisclosed50 - 249Langhorne, PA
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Noblesoft Solutions is an UX design company. They are headquartered in Langhorne, Pennsylvania and have midsize team of experts. Their services include UX/UI Design and BI & big data consulting &
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UndisclosedUndisclosed50 - 249Santa Clara, CA
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Midsize user experience design company Infotech Spectrum Inc, is headquartered in Santa Clara, California. The team specializes in UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Orlando, FL
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Agrasen Technologies Inc., a SEO company, was launched in 2014. They specializes in Search Engine Optimization and Web Design.
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UndisclosedUndisclosedFreelancer
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Humanizer is a web design agency. In North Vancouver, Canada, their team focuses on Web Design and UX/UI Design.
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Undisclosed$50 - $99 / hrFreelancerPorto, Portugal
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Hypersignature is a Computer Engineering company established in 2021. The team provides Computer Engineering and UX/UI Design.
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UndisclosedUndisclosed50 - 249Surat, India
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Midsize web development firm Cubes Infotech, is in Surat, India. Their services include Web Development and Mobile App Development.
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UndisclosedUndisclosed50 - 249León, Spain
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ARKANA is a software development firm established in 2009. Their team focuses on Custom Software Development and Web Development.
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UndisclosedUndisclosedFreelancer
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Launched in 2011, George Psarris is a small London, England-based user experience agency. Their services include UX/UI Design and Product Design.
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UndisclosedUndisclosed50 - 249Perth, Australia
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LemonApp is a Perth, Australia-based software development firm. Their services include Custom Software Development and Web Development.
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$1,000+$50 - $99 / hrFreelancer
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Small SEO company NG Digital Design, is located in Wilmington, North Carolina. The team focuses on Search Engine Optimization and Web Design.
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Undisclosed$100 - $149 / hrFreelancer
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Headquartered in Elwood, Australia, Pixelhatch is an Advertising company. They specialize in Advertising and Branding.
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$1,000+$25 - $49 / hr2 - 9Petaling Jaya, Malaysia
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Founded in 2019, Hive Digital Solutions is a Digital Strategy company. The company provides Digital Strategy and Search Engine Optimization, and is small.
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$1,000+$25 - $49 / hr2 - 9London, England
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William Digital is a web development company located in London, England. The team provides Web Development and Web Design.
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$1,000+$100 - $149 / hr2 - 9Austin, TX
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PressW Corporation is a mobile app development company. Based in Austin, Texas, their small team focuses on Mobile App Development and Artificial Intelligence. The firm was established in 2022.
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$5,000+$100 - $149 / hr2 - 9Frederick, MD
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Iconuxe, a web design company, was founded in 2021. Headquartered in Frederick, Maryland, the team specializes in Web Design and Branding.
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$1,000+< $25 / hr2 - 9
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Web designer is a web design company. Headquartered in İstanbul, Türkiye, the firm focuses on Web Design and UX/UI Design.
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$1,000+< $25 / hr2 - 9
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Web design company HiBrainz - Top Web and Mobile App Development Company was established in 2016. Based in Ahmedabad, India, the team specializes in Web Design and Mobile App Development.
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$5,000+< $25 / hr10 - 49Bengaluru, India
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See all 14 projectsAppening is a UX/UI design company specializing in user experience and interface design, offering comprehensive digital interface solutions. Reviews indicate a 100% satisfaction rate, highlighting their ability to deliver high-quality, visually appealing designs with efficient project management. Clients praise their responsiveness and the capability to translate visions into compelling user-centered designs, with 40% of reviewers specifically commending their clean and effective UI designs.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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Resourcology Inc. Is a Toronto, Canada-based software development firm. They offer Custom Software Development and Web Development.
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$5,000+$50 - $99 / hr50 - 249Dubai, United Arab Emirates
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See all 91 projectsGCC Marketing is a UX/UI design and development company that consistently delivers high-quality digital solutions, including mobile apps and dynamic websites. With a focus on user-centered design and effective project management, their services have been praised for reliability and value, resulting in a 100% satisfaction rate. Reviewers highlight their professionalism, creativity, and commitment to deadlines, with a notable 30% increase in inquiries for their clients.
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$25,000+$25 - $49 / hr50 - 249
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See all 31 projectsRewiSoft is a company specializing in UX/UI design and mobile app development, with a focus on creating intuitive and visually appealing digital interfaces. Their clients consistently commend their technical proficiency and ability to enhance user experience. A notable 100% of reviewers highlight their on-time delivery and clear communication, while 50% suggest more frequent updates during the development phase could improve client satisfaction.
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$25,000+$50 - $99 / hr2 - 9Kraków, Poland
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See all 4 projectsbravelogy - Out of Business was a development company specializing in creating tailored software solutions, including web platforms, CRM systems, and mobile apps. Overall, 100% of the reviews were positive, highlighting their strong project management, responsiveness, and problem-solving skills. Reviewers appreciated their ability to deliver complex projects on time and budget, with 75% mentioning their professionalism and effective communication.
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$10,000+$150 - $199 / hr2 - 9Chippendale, Australia
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See all 2 projectsRaw Studio is a UX/UI design company praised for its innovative and user-centered design approach. Reviews highlight a 100% satisfaction rate, emphasizing timely delivery, effective communication, and alignment with client values. Clients commend their ability to balance functionality with aesthetic appeal and their unique problem-solving skills.
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$10,000+$150 - $199 / hr2 - 9Parker, CO
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See all 1 projectsestound-Out of Business was a digital marketing agency specializing in paid search and marketing strategies, particularly in SEO and Google Ads. They were praised for their creativity and customized approach, increasing website traffic by 40% over 14 months. However, feedback suggested the need for a more thorough initial audit. Overall, estound's project management and innovative solutions were well-received by clients.
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$5,000+$100 - $149 / hr2 - 9Fort Worth, TX
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Founded in 1999, SRG Creative Solutions is a small web design company. Their team offers Web Design and Advertising.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 User Research Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% User Research80% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$25,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% UX/UI Design40% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.1/40.018.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.6/40.018.6/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38.2/40.020/20 Reviews9.6/10 Clients & Experience8.7/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.