Innovative & User Focused, #1 UX Agency 2016-2020

Gold
VERIFIED

Check out our portfolio below

Momentum is an award winning Silicon Valley, NYC, Mexico City, & London based user experience design & development agency. We serving startups to the Fortune 500. Our focus is on Research, Strategy, Design, and Development. We specialize in:

Innovation for Enterprise & Consumer web & mobile

Customer experience design

Digital transformation


Globally Rated #1 UX Agency on Clutch 2016-2020

Financial Services

Whether it be retail, corporate, private banking or technology, we have a long history in creating robust internal and customer-centric digital products in Risk, Insurance, Card Issuing, Lending, Funds, Trading, Wealth Management, Research, and much more.

Healthcare

Our experience spans from major biotech and insurance clients to startups driving the future of wellness. We understand the complexities of this highly regulated industry and deliver quality experiences in Pharma, Care Provider, Health Savings Accounts, Payor/Payee Management, Hospital Administration and more.

High Technology & Software Startups

Being entrepreneurs and innovators at heart, we thoroughly enjoy creating the next big industry or platform. Startups have made up a disproportionate percentage of our customers over the years with our customers’ success rate at over 52% being acquired or going public.

CX/Ad/Marketing Technology

As an agency, we’re already a driving force in the industry creating the personalization and brand engagement mechanics for the some of the biggest names in Customer Experience, Ad & Marketing Technology. Our customers have had successful exits to SalesForce, Microsoft, AppNexus, Oracle, ComScore, and Act-On.

 
$50,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2002
Show all +
San Mateo, CA
headquarters
  • 300 8th Ave
    San Mateo, CA 94401
    United States
other locations
  • 85 Broad Street
    New York, NY 10004
    United States
  • 9 Appold St
    London EC2A 2AP
    United Kingdom
  • Varsovia 36 Col.
    Juárez Ciudad de México, MEX 06600
    Mexico

Portfolio

Key clients: 
Fiserv, Intuit, EMC, Walmart, Capital Bank, Orange, PwC, SuccessFactors, Wella, Logitech, Morgan Stanley, ServiceNow, Live Nation, Deloitte, VMware, Adobe, Anthem, Verizon, Intel, SAP, DBS Bank, AT&T, Twilio, Facebook, Barnes & Noble, Al Jazeera, Chase, MasterCard, Sony, Central1, Scality, FICO, Wells Fargo, Best Buy, Citibank, Palo Alto Networks, NTT, IAC, Kony, Verifone, Maritz, Guidewire, and Bayer. Plus 100s of lesser known startups.
COST MANAGEMENT FOR CLOUD MANAGEMENT Image

COST MANAGEMENT FOR CLOUD MANAGEMENT

We worked with a large SaaS cloud management platform (CMP) company that provided cost and resource performance in multi-cloud environments. The main challenges they faced were anomalies and usability issues in the platform, complex and unpredictable nature of bills and costs, and the market’s ignorance to differentiate between CMP and cloud vendors. To solve for this Momentum performed competitive usability

assessments, facilitated three phases of user research and surveys, and leveraged strategy sessions to drive informed design of the Cost Management experience.

 

The team successfully simplified intricate operational and financial dimensions into an intuitive yet comprehensive design; helping users accurately track and effectively optimize the cost and cloud usage regardless of the users’ analytical experience.

BLOCKCHAIN BASED ON-DEMAND ENTERTAINMENT Image

BLOCKCHAIN BASED ON-DEMAND ENTERTAINMENT

Our client had a mission to help the independent movie makers break free from the traditional studio model. They are building a distribution platform that doubles as a new marketing vehicule. The core vision revolves around social discovery of new interesting content. It emphasize connection between people that share common interests.

 

We came in from the very beginning and helped

shape the vision, the core experience and optimize the user interface. Our design is innovative as we provide new ways to connect and share content like never before.
DIGITAL ASSET MANAGEMENT REDEFINED Image

DIGITAL ASSET MANAGEMENT REDEFINED

The challenge presented to Momentum was to create a seamless and intuitive flow for the user throughout their new beta global creative supply chain product. To quickly grasp the intricacies of the workstreams, displaying insights, alongside understanding their clients requirements asking for a content store and support throughout their campaigns within this DAM product.

We’ve created a new visual

experience that feels fresh, engaging and provides users an enablement for the full management of asset management, campaign deliveries, all in the one place. We’ve also introduced new visualisations such as an interaction through target facets. All in all, we’ve created a new and unique experience for Tenovos to roll out their new exciting release.
A COMPREHENSIVE WELLNESS EXPERIENCE Image

A COMPREHENSIVE WELLNESS EXPERIENCE

Get Real Health® (GRH) combines a world of new information from patients, devices, and apps with existing clinical data to help individuals and healthcare professionals engage and empower each other. By giving providers and patients the information and tools they need to work together, we help our customers meet their ever-changing patient engagement needs.

GRH came to Momentum to revamp the mobile version in preparation

for a critical conference. Using a combination of best practices and creative problem solving, we evaluated the current product, wireframed, and visually designed a clickable prototype, paving the road for success for at the conference.
MULTI-EXCHANGE PLATFORM FOR SMART TRADING Image

MULTI-EXCHANGE PLATFORM FOR SMART TRADING

We worked with a crypto-exchange terminal that provides users an integrated platform with access to over 10 exchanges, 24/7 expert guidance from private brokers, and best cryptocurrency deals on the market.

They came to Momentum to design the retail desktop and mobile experience; capitalizing our ux strategy, research, and design expertise.

 

We created a powerful dashboard

with performance analytics and a traderoom with bots functionality for their platform that differentiated them from other similar offerings. User-centered design principles and a robust visual system ensured swift and assisted task-flows for effective results for the users.
A UNIFIED APPROACH TO SMART HOME AUTOMATION Image

A UNIFIED APPROACH TO SMART HOME AUTOMATION

Our main challenge was to create a user-friendly smart home mobile app that would be used by people within different age ranges and technical capabilities. The application allows for control of the most popular smart-home devices, including lights, switches, door locks, and thermostats. This requires the use of a smart home hub which control groups of devices and makes this app a complex system with many integration

points. To make it robust and easily configurable, we added a smart home marketplace to allow for quick purchases of room-specific devices and chatbot technology for setting up products, automated tasks and getting assistance.
EMAIL DATA APPENDING AND VALIDATION Image

EMAIL DATA APPENDING AND VALIDATION

Since 2001, TowerData has been providing tools for marketers, database analysts and IT professionals that help improve their contact databases by validating email addresses for better deliverability. In addition to that, they also provide email intelligence to improve personalization, and adding email addresses to expand their marketing reach. They also help their users understand more about their customers and turn

that data into actionable email marketing campaigns that increase traffic and revenue. We were very excited to help them redesign their entire application, from ideation, to wireframes and visual design.

We redesigned their website with the vision that they wanted to stand out from the vast majority of competitors in the email marketing space.

 



ON THE GO MOBILE ENTERPRISE LEARNING Image

ON THE GO MOBILE ENTERPRISE LEARNING

After successfully redesigning their SumTotal product offering, Skillsoft re-engaged us to reimagine their upcoming learning platform. Taking cues from our work in the consumer space, we focused on a machine learning approach which allowed us to create dynamic, content hubs personalized to each individual user. 

The platform uses assessments, proficiencies, goals, past behaviors, and and history to

create a dynamic and personalized learning and discovery experience. Every aspect from display of content to search is fully personalized and adaptive.

In addition to the core learning platform we designed a full set of administration and analytics used by their customers to understand usage, performance and create offerings and plans.

 

TALENT SUCCESS OPTIMISATION Image

TALENT SUCCESS OPTIMISATION

Through discovery and design, we worked with a major talent management software provider to optimize the user experience of their software applications suite.

We worked on the development of a strategy and vision concepts for their digital platform, offering assessment tools and interactive dashboards to help clients understand the real time impact of their people initiatives. The tool uncovered areas of opportunity

as well as found and utilise people in a context most suitable for their success to their business.

Momentum spent the first 4 weeks understanding the customer; the environment, the product, the users and their touchpoints of the current service. This then gives a better grounded approach into designing the right solution to fit the needs and direction of the business.
REDESIGNING COMMERCIAL BANKING WITH BACKBASE Image

REDESIGNING COMMERCIAL BANKING WITH BACKBASE

We worked with a major Credit Union to redesign their Commercial Banking platform that serves the largest credit unions in Canada.

The banking system had the cutting edge features in place for their customers but they were lacking in bring their UI and UX to current standards. With Momentum’s experience they wanted the features and the user experience to work seamlessly for their customers. Using

Backbase as a deployer of these features Momentum was able to redesign a white label solution with the best Banking UX practices to their 100+ customers in Canada.
ANALYZING AND REINVENTING RETIREMENT SAVINGS Image

ANALYZING AND REINVENTING RETIREMENT SAVINGS

We worked with a highly regarded fintech company known for its leadership and innovation in financial services technology and services, including award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing.

 

Momentum was tasked to conduct a heuristic evaluation and expert analysis of their Retirement Illustrator application and

delivered a robust documentation that covered different areas of issues and recommendations. After the heuristic, we had four days to build a narrative through a wireframe prototype that shows the kin
DISRUPTING THE GLOBAL TELECOM ECOSYSTEM Image

DISRUPTING THE GLOBAL TELECOM ECOSYSTEM

The Sphere is a revolutionary B2B ecosystem for the telecom industry, built on proprietary and patented blockchain technology, data analytics, and advanced algorithms.  

The Sphere founder came to us to help turn an idea into a reality.  The platform was designed to address current problems with the telecom industry: flat revenue, fraud, delinquent payments, rebuilding trust with current suppliers and

providers.  The platform will eventually help streamline business processes, thus reducing operating costs and maximizing profits.  

 

The design team worked directly with the founder and product owner to design the MVP.  The finished product resulted in a smart design that has generated significant industry buzz.

The Sphere won Best Cloud Innovation at the

Global Carrier Awards 2018

 

Reviews

Sort by

UI/UX Software Redesign for Energy Company

"They try to make sure they fully understand what we want, and clients should take full advantage of that."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2019
Project summary: 

Momentum Design Lab provided UI/UX design services. They built a user-friendly dashboard for a new product entering the market that integrated metrics, data, and measurements.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
CEO, Energy Company
 
Verified
The Review
Feedback summary: 

Momentum Design Lab created a high-quality, professional UX that has received very good feedback. Their team explained all the details and were transparent on costs. Friendly and approachable, the project was successful and was managed effectively.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a well-funded startup providing solutions to renewable energy companies. Specifically, we’ve developed a product in the UK whereby we provide data centers to wind farms. It’s only used when those farms have energy to spare and want to sell it. We pair them up with end-users of those computing resources. There’s a lot of hard engineering involved in doing this. We wanted what was essentially a computing product to look and feel like an easy-to-use power solution for utility companies, which generally don’t want to get involved in the world of computing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Lab?

Our solution involves providing an easy to use and easy to understand dashboard. We utilized Momentum to build this.

SOLUTION

What was the scope of their involvement?

This wasn’t a standard UX job. I had some very strong views on it, and I understand UX very well. I engaged them in a very light version of the UX process. They wouldn’t be meeting any customers, as this was a brand-new product that didn’t exist in the market yet, and the underlying software was quite complex, with a lot of metrics, measurements, and financial data that would be presented to the client, based on the service we were providing.

We wanted to build something that was easy to understand and had a sophisticated look, like something Apple would make rather than a one-year-old company.

What is the team composition?

They had a team of designers based in the same office as us.

How did you come to work with Momentum Design Lab?

Since they were our office neighbors, I asked one of their members how he’d go about the frontend aspect of what we were doing. It made sense to get the point of view of a neighbor, and we just got to talking. I liked their philosophy and approach to design. This was quite early on, but I knew there’d be some design in the pipelines at a later stage, so I kept them in mind. I got on well with them as people, and liked how they thought. I really wasn’t sure if the UX project we had in mind was large enough in scale for them, but we had a good fit and they gave us quite a bit of advice without us having signed a contract or paid for it.

The trust built from there. They made it clear that a lot of time is invested in the discovery phase, especially for UX projects, and we’d be paying for that. It would be difficult to know how good the output would be, especially if we had strong views on the quality to expect. That was a particularly big risk for us in the start. It became comfortable to work with them. They had thick skin and understood how to take criticism. They were never short on ideas, and we could tell that they went home at night thinking about what was next. They also had strong views on design as a field, and where it was going. They were passionate about it and kept up with the latest trends. It was very easy to trust their opinion in an area I wasn’t an expert on, which was very important to me.

How much have you invested with them?

We spent £25,000 ($32,240 USD) on that project. That was a lot of money for our company at that stage, but we will be working with them on a bigger engagement in January 2020, knowing that we’ve covered some things already.

What is the status of this engagement?

It was a three-week project that was completed in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Some of my investors keep a close eye on stuff, but a lot of the work done by Momentum wasn’t for wide distribution. We show it off to some of the largest utility company clients in the UK. They’ve generally been wowed by the high fidelity of this interface. It’s pretty much exactly what I wanted it to be. We’re a startup with a product that looks like something Apple or Tesla would’ve made, and that’s pretty much the reaction we’ve gotten.

How did Momentum Design Lab perform from a project management standpoint?

They’re very good at staying in front of us. We paid them by the hour, but we had a work schedule. They did a good job of keeping transparency on costs and whether we were in line with budgets. Their team was very good about explaining to us what we needed to bring to the table to make sure the project stayed on track and expectations were met.

What did you find most impressive about them?

The designer was top-notch in terms of talent. Beyond that, I got to know some of the other people on the team, who weren’t directly involved in the project. They were just very friendly and easy to interact with. The personal relationship was very important to me, as well as being able to talk freely and critique, and to know that the business side of things was being taken care of.

Are there any areas they could improve?

Not that I can think of. I’ll definitely be working with them again, hopefully in January 2020.

I know that London is a satellite office for them, and they made an extra effort to build it. They’re doing a great job, and I have no critiques, really.

Do you have any advice for future clients of theirs?

Clients should be upfront about expectations. Momentum is very good at managing expectations and will deliver what you want, but you need to communicate that well. One of the good things about them is giving us back what they think we’ve articulated. They try to make sure they fully understand what we want, and clients should take full advantage of that.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    This was an aggressive project. We produced more than what I or they would’ve expected in those three weeks.
  • 5.0 Cost
    Value / within estimates
    It’s difficult to say, since this was my first engagement with a UX agency. We’re definitely going to make more than what we spent on it, in terms of return.
  • 5.0 Quality
    Service & deliverables
    I had very high output expectations, and they knew that and excelled.
  • 5.0 NPS
    Willing to refer

UI/UX Redesign for Accommodation Company

“They’re an intuitive team that took the time to understand our business.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May - Sept. 2019
Project summary: 

Momentum Design Labs created several iterations of UI/UX designs for a new digital platform. Before starting their design work, they conducted an investigative discovery phase to gain company insights.

The Reviewer
 
11- 50 Employees
 
Miami, Florida
Todd Butler
CTO, niido
 
Verified
The Review
Feedback summary: 

Impressing the internal team with the high quality of their product designs, they delivered their work according to expectations. They added value by offering up their industry insights when needed, showcasing their knowledge of client needs. Their project managers were particularly experienced.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and one of the founding partners of niido. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Labs?

We created a product that’s the first mover in the space. Once we realized this is something worth licensing, we wanted to make the product visible and marketable through UI/UX.

SOLUTION

What was the scope of their involvement?

It was a long, iterative process. We collaborated over the phone and in-person for an information gathering and investigative project phase. They flew to our offices to discuss the scope and breadth of our product with our leadership team and product operators. From there, they went to the drawing board to create the designs. 

What is the team composition?

There were about five people on their team, including a salesperson,  project manager, lead designer, and several other professionals in the background.

How did you come to work with Momentum Design Labs?

We considered several companies, starting our search organically online. Looking at vendor offerings and portfolios, we narrowed our selection down to Momentum Design Labs and one other company. We opted for them because of their work experience and style aligned with what we wanted. 

How much have you invested with them?

In total, we spent about $330,000.

What is the status of this engagement?

The project spanned from May–September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The UI/UX designs and functionality recommendations were absolutely phenomenal. We haven’t implemented them yet because we need to program and restructure the app before it can be launched. However, just from a surface level, we know for a fact that they did great work. 

How did Momentum Design Labs perform from a project management standpoint?

They were definitely seasoned project managers, following a very precise timeline and workflow. We spoke with them about progress about three times each week.

What did you find most impressive about them?

Their diligence and hard work were appreciated. Even when we didn’t give them specific directions, they were able to extrapolate what we needed. They’re an intuitive team that took the time to understand our business.

Are there any areas they could improve?

The handoff between the sales team and the project team wasn’t as clear as it could’ve been. Some of what we wanted from them wasn’t shown in the final scope of the work, which was partially a mistake on our end. There were a few things we had to tack onto the end of the project, but I don’t blame them fully for it.

Do you have any advice for potential customers?

Make sure that the project scope contains everything you discussed on the sales call before signing off. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were diligent and followed up on meetings immediately.
  • 4.0 Cost
    Value / within estimates
    They’re expensive, but offer great quality.
  • 5.0 Quality
    Service & deliverables
    They delivered as expected, staying on schedule and communicating.
  • 5.0 NPS
    Willing to refer
    I would recommend them for sure.

UX/UI Design for Data Management Company

“They deliver quality results with professionalism.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. - Sept. 2019
Project summary: 

Momentum Design Lab led a UI/UX overhaul for a data management company’s main platform. They integrated features and functionalities, including new APIs and updated search capabilities.

The Reviewer
 
201- 500 Employees
 
Redwood Shores, California
Mona Rakibe
Director of Product Management, Reltio
 
Verified
The Review
Feedback summary: 

The team impressed the internal staff with their bold, daring design suggestions that resulted in highly positive results. Despite the complex scope and requirements, they managed to deliver the final UI/UX on time and within the given budget. Their focus on communication drove the project forward.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of product management at Reltio. We operate a data management platform for handling customer data. Our team has been operating in the space for about six years. We’re a fast-growing startup and have received recognition for that.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Lab?

Our UI/UX had not been upgraded in about six years. The technology it’s built on does not have much adoption anymore and is relatively outdated. We wanted to modernize our UX.

SOLUTION

What was the scope of their involvement?

When we first implemented our UI/UX, it was cutting-edge. However, six years later, the technology was out of date. We wanted the new experience to be much more sophisticated, making use of machine learning and modern APIs. It was also important that their work didn’t stop current operations on the platform. 

We wanted it to have a low impact on the platform’s current functionality. After our initial meetings where they provided pricing and a contract, they worked to provide a solution that met those needs. 

What is the team composition?

There were two people assigned to the project: one designer and one project manager. 

How did you come to work with Momentum Design Lab?

I was specifically looking for local partners that would require little coaching to understand our complicated project. I’d worked with Momentum Design Lab before, so I reached out. In our discussions, they gave us confidence in their abilities to do that.

They had industry experience that could add value to us. Their team offered strategic input on improving experiences, instead of merely offering upgrades and new features. They cared about user behavior. 

How much have you invested with them?

We’ve likely invested about $60,000 in their services.

What is the status of this engagement?

The project lasted from March–September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They weren’t afraid to make some radical design recommendations that would stray away from our current approach during their presentation to staff and leadership. Their suggestions promised high impact and value for our company. That resonated well with our leadership team. 

For instance, in their work, they improved our search experience, which allows users to locate data on the platform. It seemed like a simple, primary aspect to the site, but they didn’t hesitate to revamp and elevate that UX. 

How did Momentum Design Lab perform from a project management standpoint?

I never had to worry about managing the project myself. Our account manager handled setting up meetings, following up, and all aspects of communication. All I needed to focus on were the requirements. We had meetings every 2–3 days and were constantly in touch through Basecamp and Slack. In-person, we met 7–8 times in total. Many of those meetings were at their office for design workshops.

What did you find most impressive about them?

They deliver quality results with professionalism. Their team is always staying honest, hitting their targets, and meeting expectations.

Are there any areas they could improve?

I was pretty satisfied, so I don’t have anything to critique. We would hire them again.

Do you have any advice for potential customers?

Prepare for your first engagement with them. If you have your ducks in a row, they’ll be able to do critical work without delays. In our case, we did the research and they handled implementation. That worked well.

5.0
Overall Score I was really satisfied.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We were never delayed.
  • 4.0 Cost
    Value / within estimates
    We could always save money, but they provide good value.
  • 5.0 Quality
    Service & deliverables
    They offer really good quality.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them.

UI/UX Design & Research for HR Company

“They were very flexible in incorporating what we wanted into the project.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. - Aug. 2019
Project summary: 

Momentum Design Lab assisted with the frontend design of an existing product, which led to their development of a new product for an HR services platform. They also focused on data visualization.

The Reviewer
 
1,000 - 5,000 Employees
 
Thames, England
Product Management Director, HR Company
 
Verified
The Review
Feedback summary: 

In their early stages, both the new product and designs have received positive reactions internally. Presenting on their work and tracking their own progress, the team cultivated an environment promoting open communication. They worked collaboratively, adjusting their work to feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product director at an HR solutions company specializing in people insights as well as professional, training, and management services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Lab?

Initially, we brought them on to help us redesign an existing product based on user feedback. But, that grew into the articulation of a new product ecosystem. They helped us create a completely new product.

SOLUTION

What was the scope of their involvement?

At the beginning of the project, they presented us with a framework that gave us a glimpse of their typical process. We followed that, tailoring it completely to fit our needs. They designed, developed, and worked on data visualization for the redesign of one of our products. That was the original scope of the work. 

However, they ended up leading us through the entire development of a new product that is now one of our main selling points. They delivered a vision, promotional video, and landing page for the new solution.

What is the team composition?

In total, I worked with four of their teammates: two designers, a project manager, and a visual designer. For most of the project, however, I engaged with a core group of three.

How did you come to work with Momentum Design Lab?

I wasn’t directly involved in the selection of the team—that was handled by our UI/UX team. They created an inial split scheme that came down to two different agencies, and Momentum Design Lab came out on top.

How much have you invested with them?

It cost about $600,000 in total.

What is the status of this engagement?

The project lasted from February–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s a little early still, but they’ve greatly benefitted our businesses. The product designs are still being implemented, but the internal feedback on the prototype has been very positive. In terms of the new product, early reactions to their deliverables from both customers and the internal team have been incredibly positive.

How did Momentum Design Lab perform from a project management standpoint?

I couldn’t have asked for a better project manager. They were so on top of tasks, making sure everything was going according to schedule. The team was super organized. We had daily standups and weekly in-depth meetings with them. 

What did you find most impressive about them?

They were very flexible in incorporating what we wanted into the project. For instance, we didn’t want to put personas at the forefront of our work. Instead, we wanted to focus on the jobs to be done with the product. They were quick with researching this change in execution, capturing it in the final deliverable using the language we wanted.

Overall, the effort was very collaborative. We worked in partnership with their very creative team to push our concepts to the next level. Our team gained a lot more from the partnership than expected. They were instrumental in the new product vision, clearly understanding our business and value add, translating them into strong product design.

Are there any areas they could improve?

Not really, I was happy with their services.

Do you have any advice for potential customers?

Engage with them as if they were an extension of your team. That allows for your relationship to build.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The PM made sure we never missed a deadline.
  • 5.0 Cost
    Value / within estimates
    The value of their services has been very high.
  • 5.0 Quality
    Service & deliverables
    Our stakeholders are happy. They exceeded expectations.
  • 5.0 NPS
    Willing to refer
    I would recommend them for sure.

Frontend UX Design for Web Application Suite

“They offered a fresh perspective to guide our project.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2018 - Ongoing
Project summary: 

Momentum Design Lab is in the process of developing the UI/UX for the frontend of an integrated software product suite for a radiology industry solution. They used InVision and Zeplin to produce their work.

The Reviewer
 
10,000+ Employees
 
Pittsburgh, Pennsylvania
Director of Global Strategy for Software, Healthcare Firm
 
Verified
The Review
Feedback summary: 

Despite being in the prerelease phase, internal and external feedback on the designs has been positive. The technical skills and expertise the team has dedicated to the work has saved the client valuable time. Emphatic and detail-oriented, they effectively aligned their designs with overall goals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of global strategy for software at a large healthcare firm, focusing specifically on the radiology part of our pharmaceutical division.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Lab?

We brought on Momentum Design Lab to build the UX for a new set of software products we’re releasing into the market.

SOLUTION

What was the scope of their involvement?

Radiology is a $1.4 billion global industry, so we needed to get the UX  and front-end right. They’re in the building phase of developing a software program consisting of three interconnected products that provide net new workflows. 

Our work began with a discovery phase that was designed to bring them up to speed on our space, workflows, and audience. We did research together to ensure we were capturing the correct language and intent of the product suite. Much of it was meant to bring them up to speed, but they 

Then, we transitioned into the UI/UX work. Using InVision and Zeplin, they’ve been worked this entire year on delivering screens that integrate the various part of the suite correctly. Once complete, each component will have a different user focus and profile. Their work is critical in creating a clean, efficient, manageable design for users.

What is the team composition?

Throughout our work, we’ve had a four-person core team including a lead designer, project manager, and other senior leadership. Depending on our resource needs, the team has been as large as six.

How did you come to work with Momentum Design Lab?

Several years ago, we were looking for software development work through a contracting app. When spoke with Momentum Design Labs, we were very pleased with their design work. After collaborating with them, we felt confident that they were stronger than the other candidates we interviewed. 

How much have you invested with them?

So far, we’ve spent about $500,000.

What is the status of this engagement?

Our formal project kickoff was in August 2018, and we are still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re meaningfully impacted by the amount of time they saved us on the development end. They’ve been able to significantly reduce our burden and positively benefit the company. Also, even in the pre-release phase, our internal and external feedback has been far better than expected. 

I’m always recommending them because of the great work they’ve done, especially given our unique workflow and product area. They quickly came up to speed, asking incredibly intelligent questions that validated their thorough understanding of our space. 

How did Momentum Design Lab perform from a project management standpoint?

They go to every level of detail necessary for success. The reports they turn in are both accurate and timely. While it took us a while to get into a rhythm, communication has been wonderful overall.

What did you find most impressive about them?

They offered a fresh perspective to guide our project. In a large organization, we sometimes have a tendency to stick with the same suppliers who often offer similar ideas. We wanted a new perspective, and Momentum Design Lab delivered. In many ways, they’ve surpassed my expectations for work quality.

Are there any areas they could improve?

I can’t think of anything worth noting. It takes time to become familiar with a new partner in any situation, and we were able to be successful in that.

Do you have any advice for potential customers?

Engage them in the beginning, being clear about what you need from them.

5.0
Overall Score Our partnership is enjoyable, and they always find ways to deliver high-quality products.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They weren’t the cheapest option, but the quality was high.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve already recommended them.

UI/UX Design for Oil & Gas Software Company

“It’s a great final product, but it took a lot longer and cost more than expected.”

Quality: 
5.0
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
3.0
The Project
 
$50,000 to $199,999
 
Sept. 2018 - Jan. 2019
Project summary: 

After assessing the previous interface and conducting user research, Momentum Design Lab created a revamped UX/UI design for a complex gas and oil software. Their designs are currently being implemented.

The Reviewer
 
1-10 Employees
 
Santa Clara, California
CEO, Software Company
 
Verified
The Review
Feedback summary: 

Momentum Design Lab provided top-notch frontend designs that are both professional and easy to navigate. While their quality of work is phenomenal, they severely miscalculated the scope, resulting in two additional statements of work. They went far over budget and past initial time estimates.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a company that provides software for the oil and gas industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Lab?

We had initially made the original UI for our software on the cheap, so we approached Momentum Design Lab to make a modern interface that was better looking and easier to use. It’s a pretty large, complicated software solution with a lot of moving parts, so they needed to create a design that could accommodate that.

SOLUTION

What was the scope of their involvement?

Momentum Design Lab first did some background research by interviewing our current users and assessing the existing user interface. From that, they generated user profiles, detailing how a user might feel as they went through the software. They then essentially just made all of the wireframes. Since Momentum Design Lab is strictly a design firm, we’re currently having another company build out and implement their work.

What is the team composition? 

There were primarily three contacts: Neil (Delivery Lead, Momentum Design Lab), Kevin (UX Director, Momentum Design Lab), and Fernando (UX/UI Designer, Momentum Design Lab).

How did you come to work with Momentum Design Lab?

I found them on Clutch, liked what I saw on their website, and talked to several different companies before making a decision. 

How much have you invested with them?

We spent around $150,000.

What is the status of this engagement?

Their work lasted from September 2018–January 2019, though we had to extend the project from its original estimate twice.
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was critically important for our product to have a good user interface that is accessible and easy to navigate. Momentum Design Lab largely accomplished those goals and did a really nice job. It’s an excellent design. Despite the complexities of our product, they were able to manage all of the challenges and came up with an elegant, good-looking interface. 

Having said that, the project took substantially longer and cost far more money than they initially quoted. It wasn’t even close. After the first phase, they ran out of budget, and the designs weren’t even a third of the way finished.

How did Momentum Design Lab perform from a project management standpoint?

They struggled on project management. Kevin and Fernando are good designers and did a great job with the actual output. They were communicative and gathered a lot of feedback as we went through the process, often interacting several times a week.

However, the initial quotes weren’t anywhere close to the final cost and timeline, and the project just wasn’t well-tracked. We expected the final delivery at a certain date, but when we got within a week or two from the deadline, they told us that they would need more time.

Since we needed the UI done, we agreed to do a second statement of work with a new budget and timeframe, but they even ran out of that. We winded up doing a third statement of work, which was pretty complicated, so there might have been some scope creep. But the initial statement of work was woefully too small.

What did you find most impressive about them?

The actual quality of work is really good. They took a lot of complicated pieces in our software and integrated it into a professional, well-organized, and easy-to-navigate design. 

Are there any areas they could improve?

Momentum Design Lab should have had a more realistic timeline and budget at the onset. This wasn’t a scope creep situation; rather, they knew what was needed, but the initial estimates were way off.

Part of the issue was that they burned up a lot of the first budget focusing on user mapping and general research. Although I had a pretty clear idea of what I wanted to do, I could see how this was important. It would help them understand what they needed to do and what the user setting was. But they didn’t have enough budget left over to actually execute on the designs.

Ultimately, by the third statement of work, Fernando went into a long period of doing most of the wireframing.

3.5
Overall Score It’s a great final product, but it took a lot longer and cost more than expected.
  • 3.0 Scheduling
    ON TIME / DEADLINES
    They did a good job of week-to-week communication, but the overall project was not well scoped at the outset.
  • 4.0 Cost
    Value / within estimates
    This was pretty expensive, but the UI was important to us, so it was worth paying the price.
  • 5.0 Quality
    Service & deliverables
    This was a challenging project, and they delivered an excellent, high-quality design.
  • 3.0 NPS
    Willing to refer
    The project timeline and budget was substantially off track.

UX/UI Redesign for Communications Company

“They’re highly professional and treat each client like a valued customer.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. - Dec. 2018
Project summary: 

Momentum Design Lab redesigned the UI/UX of a consumer console. After attending a thorough project workshop, they used InVision to create wireframes and mock-ups based on client feedback.

The Reviewer
 
1,000 - 5,000 Employees
 
San Francisco, California
Product Manager, Twilio
 
Verified
The Review
Feedback summary: 

Momentum Design Lab created a fluid frontend interface to streamline existing processes. Their deliverables resolve platform support tickets caused by user error. A dedicated team of designers utilizes project management tools effectively to facilitate a communicative engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager for Twilio. We’re a cloud-based communication platform. Clients use our software to enhance their applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Lab?

Our consumer console had an extremely dated interface. We’ve grown as a company throughout the last ten years, so we needed a revamp the consumer console with a UI/UX that applies to our larger customers.

SOLUTION

What was the scope of their involvement?

Momentum Design Lab started the project by holding a workshop so we could walk them through the existing console’s UX. That process enabled to them understand the platform and what faults to address. After they created some slides illustrating their takeaways, we held another workshop to detail our four customer personas. In response, Momentum Design Lab created wireframes and mock-ups of what they wanted to change.

We continued to meet with them each week as they delivered new UI/UX iterations per our feedback. They used InVision to create the frontend interface, so that made it easy for us to view what changes they made. Our internal design team made suggestions as well. This process continued until they completed the final product.

What is the team composition?

They allocated three resources to our account. Their project manager was our primary point of contact.

How did you come to work with Momentum Design Lab?

My manager and her manager hired them before I joined the team. They’re local, and our VP had worked with them for a previous company. However, I don’t know exactly how Momentum Design Lab factored into the decision-making process.

How much have you invested with them?

We spent $105,000 for their services.

What is the status of this engagement?

This project took place from September–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t implemented all of Momentum Design Lab’s deliverables, but our internal team is dedicated to the redesign. They’re working through various mock-ups, so the integration process will lately span multiple quarters. However, the first round of changes will reduce the number of our most common support tickets significantly. The interface will primarily resolve issues related to credit card errors and updating billing addresses.

How did Momentum Design Lab perform from a project management standpoint?

We used Slack to stay in contact with them throughout the project. They’d message me directly whenever they had questions or design issues that needed to be addressed. They delivered wireframes once a week at first, but that frequency increased to twice a week as the project continued. They also use Basecamp to document, record, and upload materials from meetings. Their team outlined an aggressive timeline, but they organized the project effectively and accomplished more than I thought possible.

What did you find most impressive about them?

Momentum Design Lab put in the effort to understand the project quickly and develop solutions. Our business model is quite complicated, but they always asked the right questions. Their expertise regarding UI/UX design is phenomenal. Their findings positively influence the way customers interact with our platform. Also, their approach to project management ensured a productive engagement.

Are there any areas they could improve?

No, they did an excellent job for us.

Do you have any advice for potential customers?

I recommend that other firms hire them. They’re highly professional and treat each client like a valued customer.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They accommodated our schedule per the project’s requirements.
  • 4.0 Cost
    Value / within estimates
    The cost was high, but they delivered the value we needed.
  • 4.5 Quality
    Service & deliverables
    They were open to feedback and implemented changes quickly.
  • 5.0 NPS
    Willing to refer
    They’re super easy to work alongside.

Development of Design Network for Media Company

“I really like the designs’ creativity and thoroughness.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Jan. - Feb. 2019
Project summary: 

Momentum Design Lab helped develop a design system. They began the project and worked on it for several weeks before the work was taken in-house for budgeting reasons.

The Reviewer
 
10,000 + Employees
 
Seattle, Washington
Principal Product Manager, Large Media Network
 
Verified
The Review
Feedback summary: 

The work delivered by the Momentum Design Lab team was excellent, with creative, well thought-out, and good value designs providing a solid base off which the internal team is working. Despite the issues with the project’s speed and scope, the team was understanding and responsive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the principal product manager at a large media network.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Lab?

We needed help with the development of a design system.

SOLUTION

What was the scope of their involvement?

In the beginning, we didn’t know exactly what the scope was going to be. That meant we had to start with a discovery phase before they provided the design work to build out elements and components for our design system. They also brought in their expertise around what a design system should look like and helped bound the scope of the project.

They created mood boards to find the direction of the designs, while we provided market research and audience research from our internal team. In the end, they turned over a set of sketch files with component designs for us to build from.

What is the team composition?

I dealt with Steve (SVP, Momentum Design Lab) for executive-level discussion and three people during the daily project communication.

How did you come to work with Momentum Design Lab?

A friend of mine had worked with them and said they were experts in building design systems and pattern libraries. We needed something quick and didn’t have the energy to vet a lot of firms. I had a limited budget and was told by my colleague that they do good work at a reasonable price. It was an easy decision because I trust his judgment.

How much have you invested with them?

We spent $54,000.

What is the status of this engagement?

We started working together in January 2019 for four weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In the end, we didn’t achieve what we set out to in the beginning. We didn’t fully grasp the scope, so we knew that we couldn’t finish the project during one $54,000 contract, to which we are limited at one time. If we want to continue through multiple phases of the project to completion, we have to go back for more money, but we opted not to.

We took the work that they delivered, and my team is now making good progress internally. They gave us a running start, but we didn’t contract it to completion.

How did Momentum Design Lab perform from a project management standpoint?

We had some gaps as it took us a little while to realize where the challenges lie. We rushed through the early phase when we should have gone deeper­—we didn’t do any user flows and maps. The main reason is we weren’t quite ready, but they started throwing us design layouts and compositions of finished websites.

We had to backtrack because they weren’t heading in the right direction, so we revectored the project to focus on the components and underlying infrastructure of a design system. That went well, and they were able to hand off those components to give us a running start.

They were very understanding and not defensive while we figured out that we needed to do something a little differently. They understood, listened, and worked with us to correct the course. We had daily communication.

What did you find most impressive about them?

I really like the designs’ creativity and thoroughness. I was also impressed with the way they presented their ideas and would happily work with them again.

Are there any areas they could improve?

The overall scope of deliverables was loosely defined for each phase, which was way too rushed for us. It was run as a team meeting every single day, and we just couldn’t consume what they were doing with enough time to understand it, get some stakeholder input on it, and provide feedback. All of that was driven by the fact we had a set amount of budget, and they dedicated two designers to the project and a project manager who was basically full-time. It meant we were going to consume the budget in two to three weeks, which wasn’t nearly enough. We needed to spread it out over two to three months.

Do you have any advice for potential customers?

Define the scope clearly upfront and budget the whole project then. We didn’t get good value, but it doesn’t mean other people wouldn’t. Their overall pricing structure is very competitive, and the value that we did receive was good.

4.5
Overall Score They were super flexible, and the senior leadership were pain-free.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    When they said they were going to get us something by a certain day, they did.
  • 3.0 Cost
    Value / within estimates
    I wouldn’t spend that amount of money to get what we got again.
  • 4.5 Quality
    Service & deliverables
    The work they did was high quality and well thought out.
  • 4.0 NPS
    Willing to refer
    I’d refer them. If the project is scoped properly, they do good work.

Wireframing for Healthcare MVP

“We’re extremely happy with the final deliverable.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
July - Oct. 2018
Project summary: 

Momentum Design Lab developed the wireframes for innovative MVP. They collaborated with an internal team to design the product through multiple iterations in accordance with customer feedback.

The Reviewer
 
11- 50 Employees
 
Boston, Massachusetts
Director of Partnerships, Healthcare Company
 
Verified
The Review
Feedback summary: 

Momentum Design Lab delivered polished wireframes that accurately demonstrate a new product’s potential. Early adopting users praise the platform for its high-quality. Their staff consists of trustworthy individuals that know their craft but are also open to utilizing new approaches.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of partnerships for a healthcare company. Our mission is to change the standard American diet. We do that by empowering partners to offer personalized meal plans to their audiences using scalable technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Lab?

They’re helping us create a product that enables healthcare providers to provide food as medicine.

SOLUTION

What was the scope of their involvement?

Momentum Design Lab designed the wireframes for an MVP release of our new product. We hadn’t gotten the visuals finalized yet, but we wanted to focus on executing the wireframes correctly before moving on to the next stage of design. We met them face-to-face and first worked with Mona (VP of Client Services, Momentum Design Lab). She handed off the relationship to two other designers, including a lead resource.

There was a lot of collaboration as we met twice each week. One session involved presenting the deliverables, while the other functioned as a way for my team to offer constructive criticism. They’d go back and implement that feedback into the wireframes. The work wasn’t always perfect, but the end product they delivered was exactly what we asked for when we created our goals and feature documents.

What is the team composition?

In addition to Mona, we worked with two designers and an executive sponsor who showed up every couple of weeks. Different members of our team were in communication with Momentum Design Lab.

How did you come to work with Momentum Design Lab?

We reached out to about 10 different design companies and went through the process of interviewing them, setting up meetings, and getting proposals. We trusted Mona and felt that she was someone we could have faith in. Their whole team listened well, and that’s a quality we look for in every business relationship. When we met with the team, we felt they showed those qualities. After narrowing down the candidates, Momentum Design Lab was our top choice.

How much have you invested with them?

We’ve spent below $200,000.

What is the status of this engagement?

We started working together in July 2018, and the final wireframes were delivered to us in October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Feedback from initial users has been amazing. There have been multiple instances of people referring to the MVP as perfect, unbelievable, and exceptional. After reflecting on the responses we’ve received, we consider the project a success.

How did Momentum Design Lab perform from a project management standpoint?

We experienced some ups and downs, but they started to trust us as time went on. We’ve been in this business for a couple of years, so they took the time to internalize our feedback. We steadily began seeing the product coming to life and that was exciting. Like with any relationship, things were uncertain at times, but we’re happy with the end product. At first, communication took place once every 1–2 days. However, we interacted almost daily by the project’s end. Using Slack made the process as efficient as possible.

What did you find most impressive about them?

We appreciate the way they executed a quality design product. However, the project deliverable was cut short due to delays in progress on wireframes. They overestimated their capabilities in this project initially, which hurt the deliverable. In spite of this, they were forthcoming with communication and collaborated effectively.

Are there any areas they could improve?

They could take additional measures to make sure our feedback responses are written down, understood, and put back into the work. In other words, not missing little details is essential. Occasionally, we had to ask for deliverables repeatedly, but they eventually listened and heard us. Delivery took a bit longer than expected, but we’re happy with the overall experience.

Do you have any advice for future clients of theirs?

Clients thinking about hiring them should trust their process, collaborate often, and keep feedback concise. The key to any relationship is open communication.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    Some aspects of the project could’ve been managed more efficiently.
  • 4.5 Quality
    Service & deliverables
    We’re extremely happy with the final deliverable.
  • 4.5 NPS
    Willing to refer

Product Design for Global Supply Chain Platform

“Their design leadership has really allowed us to capture people’s imaginations.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2018 - Ongoing
Project summary: 

Momentum Design Labs helped reinvent the UI/UX for a major B2B marketing supply chain platform. They identified best practices and currently handle all aspects of design.

The Reviewer
 
11-50 Employees
 
New York, New York
Sal Hakimi
Co-Founder, Tenovos
 
Verified
The Review
Feedback summary: 

Professionalism, experience, and efficiency set Momentum Design Labs apart. Their team is familiar with the industry and understands how to innovate the user experience. Though still in development, the demo version of the project has already shown great promise in terms of pipeline generation.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of Tenovos, which is a global marketing supply chain platform. We serve B2B Fortune 1000 companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Momentum Design Lab?

We needed some thought leadership to help us reimagine our industry. We’ve acquired a lot of competitors over the years and they all tend to offer the same aesthetics, features, and functionality. We wanted to update our design and user experience to make ourselves stand out.

SOLUTION

What was the scope of their involvement?

They’re heavily involved in the overall design of our platform. We’re still in the early stages, so they’ve helped us identify best practices and they’ve been developing our UI/UX using InVision, Sketch, and Zeplin.

What is the team composition?

Our regular contacts are the VP of client services, our project manager, and a designer. We also occasionally consult with their CEO.

How did you come to work with Momentum Design Lab?

I found them while researching potential partners. The key reason we reached out to them was that they had experience working with large enterprise software providers, including some of the major players in our space. They understand exactly what we do, so we thought they’d be able to meet our needs.

How much have you invested with them?

We’ve spent between $60,000–$70,000 so far.

What is the status of this engagement?

We started working with them in August 2018 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The demo they’ve produced has driven about $15 million in pipeline generation.

How did Momentum Design Lab perform from a project management standpoint?

We’ve appreciated their professionalism and the pacing of their work. We keep track of most of the project details via Basecamp and then host regular video calls.

What did you find most impressive about them?

They understand our challenge and carefully consider how to reimagine a user experience that’s existed for 15, maybe 20 years. Their design leadership has really allowed us to capture people’s imaginations regarding what a true enterprise marketing application should look like.

Are there any areas they could improve?

So far, there aren’t any complaints I can think of. We’re planning to bring in their development resources as well, but we aren’t far enough along for me to comment on that.

5.0
Overall Score They’ve met all of our deadlines and have met every request we gave them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Our first assignment involved a very fast turnaround and they managed it easily.
  • 4.0 Cost
    Value / within estimates
    I wish the cost was cheaper, but the quality is good.
  • 5.0 Quality
    Service & deliverables
    Our whole team’s been impressed with their design and working pace.
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
California
ID
C2484536
Date of Formation
Dec 11, 2002
Source
State of California
Last Updated
Feb 22, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jul 22, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
50
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
October 18, 2019