Top User Research Companies
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$10,000+$50 - $99 / hr2 - 9New York, NY
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See all 5 projectsWeil & Jones is a full-service digital agency providing web and mobile application development, e-commerce site design, and custom technology solutions. They are renowned for their efficient processes, strong project management, and reliability, as indicated by 100% positive reviews. Clients commend their seamless integration, open communication, and ability to enhance digital experiences and conversion rates significantly.
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$25,000+$100 - $149 / hr2 - 9London, England
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See all 4 projectsWe Are Outliers is a UX/UI design company known for its technical proficiency and creativity in delivering tailored user-centered designs. Notably, 100% of reviews highlight their effective project management and responsiveness, with clients praising their ability to integrate innovative solutions seamlessly. Their work consistently exceeds expectations, without any areas identified for improvement.
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$10,000+$150 - $199 / hr2 - 9Northampton , England
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Creative Beast Ltd, an Advertising company, was established in 2005. The firm focuses on Advertising and UX/UI Design, and is small.
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UndisclosedUndisclosed2 - 9
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Hinge Studio Marketing and Communications is an Advertising company. Their team is in Wyoming , Wyoming and specializes in Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9Anchorage, AK
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Located in Anchorage, Alaska, Thrively Digital is an user experience design company. Their services include UX/UI Design and Advertising.
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UndisclosedUndisclosed2 - 9Rio de Janeiro, Brazil
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Rio X Marketing is a Rio de Janeiro, Brazil-based social media marketing firm. The team focuses on Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Boca Raton, FL
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NextGen Software LLC is an UX company. Their small team is based in Boca Raton, Florida. Their services include UX/UI Design and IT managed services.
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UndisclosedUndisclosed2 - 9Fort Worth, TX
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Small user experience company WebDev Designs, LLC, is located in Fort Worth, Texas. Their services include UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Greensboro, NC
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Small user experience design company Gate City Media & Designs, is based in Greensboro, North Carolina. Their services include UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Madison, WI
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Founded in 2005, IQ Foundry is an user experience design agency. The team specializes in UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Bratislava, Slovakia
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Jellybo s.r.o. Is a web design company. Their small team is in Bratislava, Slovakia. Their services include Web Design and Graphic Design.
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UndisclosedUndisclosed2 - 9Stockton, CA
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Solon Innovations LLC. Is a small user experience design agency established in 2018. Their services include UX/UI Design and Graphic Design.
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UndisclosedUndisclosed2 - 9San Isidro, Peru
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User experience design agency ConTalent Perú was established in 2019. The team focuses on UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Stockton, CA
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SEO agency Fantastic Services provides Search Engine Optimization and UX/UI Design. They are located in Stockton, California.
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UndisclosedUndisclosed2 - 9Syracuse, NY
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The Fairbank Group, LLC is a web design company. Their small team is in Syracuse, New York and provides Web Design and UX/UI Design. The company was established in 2008.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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Rem Agencia Digital is a small Content Marketing company. Founded in 2015, the team offers Content Marketing and UX/UI Design.
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UndisclosedUndisclosed2 - 9Coventry , England
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Webnextech LLC, an UX company, is headquartered in Coventry , England. They focus on UX/UI Design and E-Commerce Development and were launched in 2005.
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UndisclosedUndisclosed2 - 9St. Louis, MO
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FlashBoombang Studios is an user experience design company. They are in St. Louis, Missouri and have small team. Their team specializes in UX/UI Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Wuppertal, Germany
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UX agency netzkern was established in 2001. Located in Wuppertal, Germany, the team focuses on UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Wilkesboro, NC
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Dream Web Designs is a small UX company in Wilkesboro, North Carolina. The team provides UX/UI Design and IT managed services.
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UndisclosedUndisclosed2 - 9
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Small user experience design agency Rick Zebra Designs, is in Thomasville, North Carolina. Their services include UX/UI Design and IT managed services.
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UndisclosedUndisclosed2 - 9Winston-Salem, NC
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Small user experience design agency Pixicom, is in Winston-Salem, North Carolina. The team provides UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Rio de Janeiro, Brazil
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MDMB Agência de E-commerce is an UX agency. They are based in Rio de Janeiro, Brazil, and their services include UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Quito, Ecuador
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YTR Agency, an user experience company, was launched in 2018. In Quito, Ecuador, the team offers UX/UI Design and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Bigmouth Creative is an user experience company. They are headquartered in Chicago, Illinois. Their team provides UX/UI Design and Graphic Design.
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UndisclosedUndisclosed2 - 9Cerritos, CA
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Link Encounter, Inc. Is an user experience design agency. The team is headquartered in Cerritos, California, and their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Cali, Colombia
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Premize SAS is a small Cali, Colombia-based user experience design company. The team specializes in UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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Shift Active is an user experience design company. They focus on UX/UI Design and Web Development and are in Bogotá, Colombia.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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OH! Grupo Creativo, a small Digital Strategy company, is based in Bogotá, Colombia. The team provides Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed2 - 9Shanghai, China
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Melo & Yan Design, a branding firm, was launched in 2016. The team specializes in Branding and Web Design.
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UndisclosedUndisclosed2 - 9Kowloon, Hong Kong
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Located in Kowloon, Hong Kong, monimedia Ltd. Hong Kong is a Digital Strategy company. Founded in 2006, the team provides Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Shanghai, China
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Sokaris Inc. (Sokaris Studio) Shangha is a small Shanghai, China-based branding company. The team provides Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Drop Chain is a Digital Strategy company. Their team is headquartered in Singapore. The company specializes in Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed2 - 9Hang Zhou Shi, China
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Hangzhou Xiaowan Technology Co., Ltd. Is an user experience company headquartered in Hang Zhou Shi, China. Their services include UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed2 - 9Little Rock, AR
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Obtain Creative, a social media marketing agency, is headquartered in Little Rock, Arkansas. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Taipei, Taiwan
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Smig Creative is a small Taipei, Taiwan-based branding company. The team specializes in Branding and Web Design.
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UndisclosedUndisclosed2 - 9Madrid, Spain
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Located in Madrid, Spain, Rload Studio is a branding agency. Established in 2012, the team offers Branding and Web Design.
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UndisclosedUndisclosed2 - 9Oak Park, IL
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Founded in 2009, Patched Reality is a small AR/VR development company. Their team specializes in AR/VR development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Königstein im Taunus, Germany
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MausClick Werbeagentur, an user experience company, was founded in 2019. The small team specializes in UX/UI Design and Web Development.
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UndisclosedUndisclosed2 - 9La Ravoire, France
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Established in 2020, iBecome is a Digital Strategy company. The team focuses on Digital Strategy and Search Engine Optimization and is located in La Ravoire, France.
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UndisclosedUndisclosed2 - 9Warszawa, Poland
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Nestry, an user experience design agency, was launched in 2019. Headquartered in Warszawa, Poland, the team focuses on UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9
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Thebeyond is a branding company. They were established in 2019 and provide Branding and Web Design.
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UndisclosedUndisclosed2 - 9Karachi, Pakistan
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Reach Me Faster is a social media marketing company established in 2014. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Sheridan, WY
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Acceltor Solutions is an user experience company. Their team is in Sheridan, Wyoming and Accra, Ghana. The agency provides UX/UI Design and Web Development.
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UndisclosedUndisclosed2 - 9Syracuse, IN
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Otecon Technologies is a small social media marketing company in Syracuse, Indiana. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9
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Lawn Web Pros is a SEO company. They are located in and have small team. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9
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Based in , Ariqx is a small branding agency. The team specializes in Branding and Market Research.
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UndisclosedUndisclosed2 - 9Kyiv, Ukraine
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In Kyiv, Ukraine, CodeInnovationLab is a small UX design company. Their services include UX/UI Design and Web Development.
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UndisclosedUndisclosed2 - 9Dublin, Ireland
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Seo Agency Dublin is a social media marketing agency. They are in Dublin, Ireland and have small team. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Birmingham, England
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JSF SEO Services, a SEO services firm, was launched in 2020. The agency offers Search Engine Optimization and UX/UI Design.
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List of the Top 15 User Research Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% User Research80% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$25,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% UX/UI Design40% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.1/40.018.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.6/40.018.6/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38.2/40.020/20 Reviews9.6/10 Clients & Experience8.7/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.