Top User Research Companies
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$1,000+$50 - $99 / hrFreelancerNew Braunfels, TX
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Founded in 2020, Qwix Digital is a small New Braunfels, Texas-based web design agency. Their team provides Web Design and Search Engine Optimization.
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$5,000+$100 - $149 / hrFreelancerSanta Monica, CA
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Nondual Design is a branding firm launched in 2019. The small team specializes in Branding and Web Design.
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UndisclosedUndisclosed50 - 249Brașov, Romania
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Founded in 2015, DMatrix Soft is an user experience design agency. The team specializes in UX/UI Design and cloud consulting & SI and is located in Brașov, Romania.
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UndisclosedUndisclosed50 - 249Irvine, CA
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Founded in 2016, Purple Drive Technologies is an user experience agency. The agency provides UX/UI Design and cloud consulting & SI, and is midsize.
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UndisclosedUndisclosed50 - 249Langhorne, PA
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Noblesoft Solutions is an UX design company. They are headquartered in Langhorne, Pennsylvania and have midsize team of experts. Their services include UX/UI Design and BI & big data consulting &
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UndisclosedUndisclosed50 - 249Santa Clara, CA
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Midsize user experience design company Infotech Spectrum Inc, is headquartered in Santa Clara, California. The team specializes in UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Orlando, FL
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Agrasen Technologies Inc., a SEO company, was launched in 2014. They specializes in Search Engine Optimization and Web Design.
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UndisclosedUndisclosedFreelancer
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Humanizer is a web design agency. In North Vancouver, Canada, their team focuses on Web Design and UX/UI Design.
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Undisclosed$50 - $99 / hrFreelancerPorto, Portugal
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Hypersignature is a Computer Engineering company established in 2021. The team provides Computer Engineering and UX/UI Design.
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UndisclosedUndisclosed50 - 249Surat, India
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Midsize web development firm Cubes Infotech, is in Surat, India. Their services include Web Development and Mobile App Development.
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UndisclosedUndisclosed50 - 249León, Spain
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ARKANA is a software development firm established in 2009. Their team focuses on Custom Software Development and Web Development.
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UndisclosedUndisclosedFreelancer
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Launched in 2011, George Psarris is a small London, England-based user experience agency. Their services include UX/UI Design and Product Design.
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UndisclosedUndisclosed50 - 249Perth, Australia
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LemonApp is a Perth, Australia-based software development firm. Their services include Custom Software Development and Web Development.
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$1,000+$50 - $99 / hrFreelancer
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Small SEO company NG Digital Design, is located in Wilmington, North Carolina. The team focuses on Search Engine Optimization and Web Design.
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Undisclosed$100 - $149 / hrFreelancer
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Headquartered in Elwood, Australia, Pixelhatch is an Advertising company. They specialize in Advertising and Branding.
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$1,000+$25 - $49 / hr2 - 9Petaling Jaya, Malaysia
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Founded in 2019, Hive Digital Solutions is a Digital Strategy company. The company provides Digital Strategy and Search Engine Optimization, and is small.
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$1,000+$25 - $49 / hr2 - 9London, England
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William Digital is a web development company located in London, England. The team provides Web Development and Web Design.
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$1,000+$100 - $149 / hr2 - 9Austin, TX
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PressW Corporation is a mobile app development company. Based in Austin, Texas, their small team focuses on Mobile App Development and Artificial Intelligence. The firm was established in 2022.
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$5,000+$100 - $149 / hr2 - 9Frederick, MD
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Iconuxe, a web design company, was founded in 2021. Headquartered in Frederick, Maryland, the team specializes in Web Design and Branding.
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$1,000+< $25 / hr2 - 9
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Web designer is a web design company. Headquartered in İstanbul, Türkiye, the firm focuses on Web Design and UX/UI Design.
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$1,000+< $25 / hr2 - 9
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Web design company HiBrainz - Top Web and Mobile App Development Company was established in 2016. Based in Ahmedabad, India, the team specializes in Web Design and Mobile App Development.
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$5,000+< $25 / hr10 - 49Bengaluru, India
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See all 14 projectsAppening is a UX/UI design company specializing in user experience and interface design, offering comprehensive digital interface solutions. Reviews indicate a 100% satisfaction rate, highlighting their ability to deliver high-quality, visually appealing designs with efficient project management. Clients praise their responsiveness and the capability to translate visions into compelling user-centered designs, with 40% of reviewers specifically commending their clean and effective UI designs.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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Resourcology Inc. Is a Toronto, Canada-based software development firm. They offer Custom Software Development and Web Development.
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$5,000+$50 - $99 / hr50 - 249Dubai, United Arab Emirates
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See all 91 projectsGCC Marketing is a UX/UI design and development company that consistently delivers high-quality digital solutions, including mobile apps and dynamic websites. With a focus on user-centered design and effective project management, their services have been praised for reliability and value, resulting in a 100% satisfaction rate. Reviewers highlight their professionalism, creativity, and commitment to deadlines, with a notable 30% increase in inquiries for their clients.
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$25,000+$25 - $49 / hr50 - 249
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See all 31 projectsRewiSoft is a company specializing in UX/UI design and mobile app development, with a focus on creating intuitive and visually appealing digital interfaces. Their clients consistently commend their technical proficiency and ability to enhance user experience. A notable 100% of reviewers highlight their on-time delivery and clear communication, while 50% suggest more frequent updates during the development phase could improve client satisfaction.
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$25,000+$50 - $99 / hr2 - 9Kraków, Poland
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See all 4 projectsbravelogy - Out of Business was a development company specializing in creating tailored software solutions, including web platforms, CRM systems, and mobile apps. Overall, 100% of the reviews were positive, highlighting their strong project management, responsiveness, and problem-solving skills. Reviewers appreciated their ability to deliver complex projects on time and budget, with 75% mentioning their professionalism and effective communication.
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$10,000+$150 - $199 / hr2 - 9Chippendale, Australia
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See all 2 projectsRaw Studio is a UX/UI design company praised for its innovative and user-centered design approach. Reviews highlight a 100% satisfaction rate, emphasizing timely delivery, effective communication, and alignment with client values. Clients commend their ability to balance functionality with aesthetic appeal and their unique problem-solving skills.
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$10,000+$150 - $199 / hr2 - 9Parker, CO
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See all 1 projectsestound-Out of Business was a digital marketing agency specializing in paid search and marketing strategies, particularly in SEO and Google Ads. They were praised for their creativity and customized approach, increasing website traffic by 40% over 14 months. However, feedback suggested the need for a more thorough initial audit. Overall, estound's project management and innovative solutions were well-received by clients.
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$5,000+$100 - $149 / hr2 - 9Fort Worth, TX
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Founded in 1999, SRG Creative Solutions is a small web design company. Their team offers Web Design and Advertising.
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$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
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Freestyle Marketing Group is an Advertising company. The small Salt Lake City, Utah-based team provides Advertising and Branding. The firm was founded in 2000.
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$10,000+$150 - $199 / hr2 - 9New York, NY
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Ready366 is an Advertising company. Launched in 2007, their team offers Advertising and Branding.
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$5,000+$150 - $199 / hr2 - 9Baltimore, MD
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Sizeable, Inc., a small web development firm, is in Baltimore, Maryland. Their services include Web Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9El Paso, TX
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Josen Creative Agency is an El Paso, Texas-based Advertising company. The team provides Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9Bratislava, Slovakia
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Naradesign s.r.o. Is an user experience design company. The Bratislava, Slovakia-based team provides UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Bologna, Italy
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Web development company Craq Design Studio is in Bologna, Italy. They specialize in Web Development and UX/UI Design and were launched in 2009.
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UndisclosedUndisclosed2 - 9Whittier, CA
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562CREATIVES Design Firm is a small Advertising company. Founded in 2013, the team provides Advertising and Branding.
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UndisclosedUndisclosed2 - 9Davis, CA
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Headquartered in Davis, California, EmtLogiciel is a small user experience design company. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Belfast, Northern Ireland
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Minus40 is an UX company. The Belfast, Northern Ireland-based firm was founded in 2014. Their team offers UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed2 - 9Heroica Puebla de Zaragoza, Mexico
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Aerostato is a web design agency established in 2014. Their team focuses on Web Design and Custom Software Development.
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UndisclosedUndisclosed2 - 9Brno, Czech Republic
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Zdeněk Hrabálek | Internetový marketing pro eshopy is an user experience company. Their team is in Brno, Czech Republic and specializes in UX/UI Design and Email Marketing.
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UndisclosedUndisclosed2 - 9Miraflores, Peru
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Lúcuma Labs is a web design agency launched in 2009. Their team focuses on Web Design and Web Development.
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UndisclosedUndisclosed2 - 9Medford, OR
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Located in Medford, Oregon, Brand Magic Marketing is a branding firm. They offer Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Coventry , England
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Established in 2014, LucasVisual Creative Digital Agency is a small Coventry , England-based UX company. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9
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Small UX design agency Samt Digital Branding, is located in Amsterdam, Netherlands. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Gladstone, MO
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Trijour Media Design is a SEO agency. They are based in Gladstone, Missouri and have small team. Their team offers Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Wuppertal, Germany
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Founded in 2018, Ewald & Denizli Studios is a Corporate Photography company. The team provides Corporate Photography and Video Production.
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UndisclosedUndisclosed2 - 9Marseille, France
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Kangourouge is an user experience design agency. They focus on UX/UI Design and Web Design and were founded in 2004.
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$1,000+$100 - $149 / hr2 - 9Wrocław, Poland
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Chocolate Umbrellas Digital House provides image video production services, as evidenced by a project for HAN Bau involving an image film of construction sites. However, the overall feedback highlights dissatisfaction, citing poor service, ineffective project management, and peculiar behavior, indicating potential concerns for prospective clients.
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UndisclosedUndisclosed2 - 9Bremen, Germany
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Headquartered in Bremen, Germany, Böwa is a software development firm. The team provides Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Zagreb, Croatia
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Green Light Agency is a Digital Strategy company. They provide Digital Strategy and UX/UI Design and were established in 2018.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.6/40.018.8/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.