Top User Research Companies
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UndisclosedUndisclosed10 - 49New York, NY
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Launched in 2014, D&S Agency is an Advertising company. The small team provides Advertising and Branding.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
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Khoivietech is a small Ho Chi Minh City, Vietnam-based Digital Strategy company. The team focuses on Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerFalmouth, MA
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Daniel J Casey is an Advertising company. Their small team is headquartered in Falmouth, Massachusetts. Their services include Advertising and UX/UI Design.
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UndisclosedUndisclosedFreelancerWashington, DC
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Small user experience agency Lynne Venart, is located in Washington, District of Columbia. Their services include UX/UI Design and Graphic Design.
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UndisclosedUndisclosedFreelancerSacramento, CA
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User experience agency BPXI/O was founded in 2014. The small team provides UX/UI Design and Business Consulting.
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UndisclosedUndisclosedFreelancerEccles, England
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Suni Web Designs is an UX company headquartered in Eccles, England. The team specializes in UX/UI Design and Graphic Design.
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UndisclosedUndisclosedFreelancer
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User experience agency Christina Muxlow is based in Ottawa, Canada. They provide UX/UI Design and Web Design and were established in 2016.
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$5,000+$50 - $99 / hr10 - 49Austin, TX
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Located in Austin, Texas, Masonry is a branding agency. They focus on Branding and Public Relations.
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$5,000+$100 - $149 / hr10 - 49Dublin, Ireland
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Based in Dublin, Ireland, Bradley: The Brand Agency is a small branding agency. The team focuses on Branding and Marketing Strategy.
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Undisclosed< $25 / hr2 - 9
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Solvoix is a website development firm. Launched in 2023, the agency specializes in Web Development and Search Engine Optimization.
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$25,000+$50 - $99 / hr10 - 49
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See all 6 projectsFabel X Dev is a versatile UX/UI design company known for delivering high-quality digital solutions, including website and mobile app development. With positive feedback from 100% of reviewers, they are praised for their innovative design skills and user-centered design approach, consistently meeting deadlines and project requirements. Their commitment to transparency and communication is frequently highlighted, ensuring client satisfaction across diverse industries.
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$5,000+$100 - $149 / hr10 - 49Fishers, IN
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Cada & Associates is a branding agency. Based in Fishers, Indiana, the firm was established in 2010. Their services include Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9
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See all 1 projectsbyShep provides website development and design services, including CMS transfers, SEO enhancements, and custom module integrations. Clients praised the company for improving website usability, search rankings, and conversion rates, while consistently meeting deadlines and maintaining effective communication. Notably, byShep offers free hosting and ongoing technical support, which were highly appreciated.
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$5,000+< $25 / hr2 - 9Hubballi, India
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See all 1 projectsfalahbits is a digital marketing and web hosting company that excels in social media strategy and content creation. Their clients report 100% satisfaction, praising their ability to meet deadlines and adapt to changing project scopes. The company's expertise and supportive approach are consistently highlighted, with no areas for improvement noted.
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UndisclosedUndisclosed2 - 9Providence, RI
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Founded in 2012, Shellshock Inc. Is a small UX company located in Providence, Rhode Island. Their team provides UX/UI Design and Logo.
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UndisclosedUndisclosed2 - 9Overland Park, KS
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Founded in 1985, Software Outfitters Inc is a small Overland Park, Kansas-based user experience agency. Their services include UX/UI Design and Application Management & Support.
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UndisclosedUndisclosed2 - 9Bedford, NH
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MICA Consulting Group is an Advertising company. Located in Bedford, New Hampshire, the team focuses on Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9Worcester, MA
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Origin Consulting is an user experience agency founded in 2012. Their services include UX/UI Design and Business Consulting.
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UndisclosedUndisclosed2 - 9
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RSM Enterprises is an user experience design company. Launched in 2011, the team specializes in UX/UI Design and Branding. The company is based in Chattanooga, , Tennessee.
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UndisclosedUndisclosed2 - 9Bratislava, Slovakia
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Founded in 2009, ABAFFY DESIGN, s.r.o. Is a mobile app development firm. The company offers Mobile App Development and Web Development, and is small.
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UndisclosedUndisclosed2 - 9Turin, Italy
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Launched in 2014, Simpol lab is a small Advertising company. Their team provides Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Digital Strategy company FounderTraction is in. Their services include Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Amsterdam, Netherlands
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Launched in 2003, Booreiland Digital Service Design is an UX company. The team provides UX/UI Design and Digital Strategy and is in Amsterdam, Netherlands.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
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Sitewards is a Leipzig, Germany-based website development company. Their services include Web Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
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10x Studio is an UX company. They provide UX/UI Design and Branding and are in Leipzig, Germany.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
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UX design company 599 media focuses on UX/UI Design and Digital Strategy. They are located in Leipzig, Germany.
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UndisclosedUndisclosed2 - 9Nice, France
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Ergoart - Digital Agency, Web And Ergonomics is an user experience company. Their team is in Nice, France. The agency offers UX/UI Design and Graphic Design.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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Newbrandsign, a branding agency, was established in 2015. The small team focuses on Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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DesignEnvy is a small IT managed services company founded in 2003. Their services include IT managed services and UX/UI Design.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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NextGen Code is an application development company. They offer Mobile App Development and E-Commerce Development and are based in Lubbock, Texas.
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UndisclosedUndisclosed2 - 9Sheffield, England
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Pipe & Piper, an UX company, was established in 2012. The team offers UX/UI Design and cloud consulting & SI and is based in Sheffield, England.
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UndisclosedUndisclosed2 - 9Sheffield, England
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SO is a small branding company in Sheffield, England. The team focuses on Branding and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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Social media marketing agency Stratik Publicidad was established in 2012. Headquartered in Bogotá, Colombia, the team provides Social Media Marketing and Market Research.
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UndisclosedUndisclosed2 - 9Gothenburg, Sweden
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Republic Factory is a Digital Strategy company launched in 1994. Their team focuses on Digital Strategy and Web Development.
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UndisclosedUndisclosed2 - 9Göteborg, Sweden
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Located in Göteborg, Sweden, Ritual Digital Agency is an UX design company. They offer UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Göteborg, Sweden
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Simma Lugnt is a small UX company launched in 2012. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Pfafftown, NC
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Established in 1995, Web Design Carolinas is an UX design agency. Their services include UX/UI Design and Email Marketing.
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UndisclosedUndisclosed2 - 9
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Magnetic Field is a Conversion Optimization company. Established in 2015, their team offers Conversion Optimization and Digital Strategy.
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UndisclosedUndisclosed2 - 9Jesús María, Peru
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Digital Media is a SEO company. They specialize in Search Engine Optimization and UX/UI Design and are headquartered in Jesús María, Peru.
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UndisclosedUndisclosed2 - 9Gothenburg, Sweden
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Cord koncept is an UX agency. Launched in 2011, the team offers UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed2 - 9Campinas, Brazil
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Agência Metrô is an UX agency. They were launched in 2014, and their services include UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed2 - 9Gothenburg, Sweden
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Houston Media is a video production company. They focus on Video Production and UX/UI Design and were established in 2012.
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UndisclosedUndisclosed2 - 9
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WMYL is an user experience design agency. The small Gothenburg, Sweden-based team offers UX/UI Design and Digital Strategy. The agency was established in 2011.
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UndisclosedUndisclosed2 - 9Marseille, France
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Novazeo is a SEO company located in Marseille, France. They provide Search Engine Optimization and Web Design and were established in 2009.
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UndisclosedUndisclosed2 - 9GÖTEBORG, Sweden
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Ida Sjoholm is a SEO agency headquartered in GÖTEBORG, Sweden. Launched in 2013, the team focuses on Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed2 - 9Gothenburg, Sweden
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Bridget is a small Digital Strategy company. They focus on Digital Strategy and Advertising and were launched in 2015.
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UndisclosedUndisclosed2 - 9Santa Ana, CA
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Mobixed is a mobile app development firm. Established in 2014, the team specializes in Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Newport Beach, CA
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Located in Newport Beach, California, Landing is a small web development firm. The team focuses on Web Development and Web Design.
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UndisclosedUndisclosed2 - 9
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HEDS is an IoT development company. Their small team is headquartered in Argentina. Their services include IoT development and Product Design.
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UndisclosedUndisclosed2 - 9Málaga, Spain
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Headquartered in Málaga, Spain, Narita Estudio is a branding firm. They offer Branding and Web Design.
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List of the Top 15 User Research Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
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39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
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39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% User Research80% Other -
$5,000+$100 - $149 / hr10 - 49London, England
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39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$25,000+$100 - $149 / hr50 - 249Los Angeles, CA
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40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% UX/UI Design40% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
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38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.1/40.018.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.6/40.018.6/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38.2/40.020/20 Reviews9.6/10 Clients & Experience8.7/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.