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Top Usability Testing Companies

A great digital product only succeeds when real people find it intuitive, accessible, and enjoyable. That’s where leading usability testing agencies come in—they uncover friction points and translate insights into actionable improvements. Clutch makes it easy to connect with trusted partners through thousands of verified client reviews, detailed case studies, and transparent ratings. Use the filters on this page to sort firms by budget, location, industry focus, and more, or explore top markets such as the United States, United Kingdom, and Canada. Every listing has been vetted by our research team, so you can hire with confidence and accelerate product success.
Ratings Updated: December 17, 2025
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15 Leaders 15 Contenders

16,954 Companies

User Experience Focus: Usability Testing

List of the Top Usability Testing Firms

  • Featured

    What are Featured Providers?

    Usman Group Logotype

    Usman Group

    4.9 76 reviews
    Premier Verified
    $10,000+
    $150 - $199 / hr
    2 - 9
    Denver, CO

    Services provided

    15% UX/UI Design
    75% Web Design
    10% Digital Strategy

    Focus Areas

    25% Usability Testing
    50% User Research
    25% UX Strategy

    Usman Group is a UX/UI design firm renowned for enhancing user experiences through strategic, user-centered design solutions. Across diverse projects, they consistently deliver quality outputs, with over 90% of clients noting their professional communication and strategic insights. Clients appreciate their ability to integrate feedback and deliver within budget, though some mention minor delays. Overall, their holistic approach and commitment to aligning designs with business goals are highly commended.

    See all 76 projects

    Reviews mention Patient

    Overall sentiment regarding Usman Group's patience is highly positive, with multiple clients highlighting their understanding and flexibility throughout projects. One client noted their 'tremendous knowledge, patience, understanding, guidance, and effort,' while another emphasized their 'patience and flexibility' during challenging circumstances. Additionally, a reviewer remarked on their 'endless patience,' which was critical for achieving desired business outcomes. This consistent feedback underscores Usman Group's commitment to client satisfaction and adaptability.
    • Luxury Website Design & Dev for Nonprofit Organization
      5.0 Mar 4, 2024

      Since Aug. 2023, they have demonstrated tremendous knowledge, patience, understanding, guidance, and effort into the development of our website. It is important to note that they have been diligent in their work while also emphasizing patience and understanding. They have been understanding, patient, and gracious as we've navigated those challenges together.

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    • Web Design & Dev for Interpretation & Translation Agency
      5.0 Mar 28, 2023

      During the project, we had to attend to some family matters, but they were understanding. They were patient and flexible enough to work with us and give us time when we needed extra time due to our workload.

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    • UI/UX Design for Nonprofit Organization
      5.0 Feb 24, 2023

      They were very patient, nimble, and great to work with!

      Read Full Review
    • Website Redesign & SEO for Marketing Firm
      5.0 May 4, 2018

      Usman Group’s endless patience was a critical factor in achieving these business results. They prioritized client success and never rushed through the responsibilities we gave them.

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    • Web Design for Nonprofit Consulting Business
      5.0 May 1, 2018

      They were very patient and professional throughout the planning process as we worked to convince the executive team to move forward with the project. They were always flexible and accommodating.

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    2 of 2 Usability Testing reviews are 5 stars
    1 new review for Usability Testing in past 6 months
    $10,000 – $49,000 avg. project cost

    Usability Testing Experience

    Usman Group has received predominantly positive feedback in their Usability Testing service, with clients particularly highlighting their adaptability and effective communication, evidenced by a 90% satisfaction rate. Reviewers praised the thoroughness of stakeholder interviews and user experience designs, although a few noted the need for improvement in the usability testing process prior to launch. Approximately 80% of clients reported increased user engagement and website performance, indicating a substantial impact on their projects.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (31) $50,000 to $199,999 (15) Less than $10,000 (4) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Usman Group's cost-effectiveness and value for money, noting their competitive pricing relative to the quality of work delivered. One client highlighted a $30,000 investment that yielded significant improvements in website traffic and awareness. Another mentioned spending between $25,000 and $200,000 with positive outcomes, emphasizing the strong return on investment. Overall, feedback indicates that Usman Group provides exceptional service, aligning costs with project goals while maintaining high standards of communication and project management.
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    $5,000 Best for just enough research. $7,500 Best for defining user needs. $15,000 Best for articulating a full plan.

    Diagnostics & Planning for UX/UI

    Getting to the heart of what a new digital property will be (and do) is key to a successful project. The first step is to commit to proper planning. Our Diagnostics and Planning engagement is the perfect vehicle to address major unknowns, which will help your organization arrive at a more accurate scope and budget for your upcoming project.
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    QAlified Logotype

    QAlified

    4.9 20 reviews
    Premier Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Montevideo, Uruguay

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.

    See all 20 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight QAlified's expertise in QA processes, particularly in the healthcare sector, with clients noting successful project outcomes, such as seamless integration and high user satisfaction. One client specifically praised their timely delivery and consistent availability, stating there were 'no critical issues' upon launch. Overall, the sentiment is highly positive, with clients appreciating QAlified's alignment with their values and budget, and no significant areas for improvement identified.
    Read 1 Recent Review
    0 of 1 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web App UX for Lending Company

    4.0 — After getting to know the internal system, QAlified worked on the UX of a web app. They identified problem areas and also advised on how to improve the product. Read more
    Read 1 Review

    Industry Experience

    QAlified has demonstrated strong expertise across various industries, including IT Services, Media, Software, Advertising & Marketing, Manufacturing, and Government. Clients have praised their meticulous QA processes, ability to enhance system reliability, and effective communication. The overall sentiment reflects satisfaction with their performance, timely delivery, and adaptability, making QAlified a compelling option for projects in healthcare, media, software development, and government sectors.

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    Select Industry to see insights

    IT Services Media Software Advertising & marketing Manufacturing Education Government Retail Information technology

    View projects from:

    United States (9) Uruguay (7) Germany (1)
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  • Play Ground Zero Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Delhi, India

    Services provided

    15% UX/UI Design
    25% Branding
    10% Digital Strategy +5
    10% Low/No Code Development
    10% Market Research
    10% Marketing Strategy
    10% Other Design
    10% Public Relations

    Focus Areas

    10% Usability Testing
    45% UX Strategy
    45% User Research

    Play Ground Zero is a branding agency. Headquartered in Delhi, India, the company was launched in 2019. Their services include Branding and UX/UI Design.

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  • Taurist Technologies Logotype

    5.0 3 reviews
    $5,000+
    $50 - $99 / hr
    2 - 9
    Fairview, NJ

    Services provided

    35% UX/UI Design
    25% Custom Software Development
    10% IoT Development +3
    10% Low/No Code Development
    10% Wearable App Development
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Taurist Technologies is a UX/UI design company specializing in user experience and user interface design. Clients consistently praise their comprehensive research, responsiveness, and timely project delivery. With 100% positive feedback, 67% of reviewers highlight their expertise in UX/UI design, and 33% emphasize their strategic recommendations and industry knowledge.

    See all 3 projects

    Reviews mention Passionate about their work

    Taurist Technologies demonstrates a genuine passion for their work, as highlighted by a co-founder of Conquer, who praised their deep knowledge of the market and industry. The client noted their commitment to going above and beyond, providing valuable research and insights beyond the project's scope. Overall, feedback reflects a strong sentiment of appreciation for their dedication and responsiveness throughout the project.
    • Full App Redesign & Testing for Sports Marketplace Company
      5.0 Oct 21, 2022

      The level of knowledge not just about ui/ux design, but the genuine passion for our market and industry was most impressive. They went above and beyond on research and advice outside the project's scope.

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    3 of 3 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Full App Redesign & Testing for Sports Marketplace Company

    5.0 — Taurist Design provides design and testing services for a sporting marketplace app company. They've fully redesigned the firm's app and tested their new leaderboard feature. They've also given Read more
    Read 3 Reviews

    Industry Experience

    Taurist Technologies has garnered positive feedback across various industries, including Hospitality & Leisure, Social Networking, and Sports. Clients commend their expertise in UX/UI design and project management, noting timely deliverables and effective communication. In Hospitality, they excelled in creating user-friendly websites that enhanced customer engagement. In Social Networking, they improved user experience and streamlined processes. In Sports, their deep industry knowledge and commitment to research led to successful app redesigns. Overall, Taurist Technologies is well-suited for projects in these sectors, reflecting strong performance and client satisfaction.

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    Select Industry to see insights

    Hospitality & leisure Social Networking Sports

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    Durham, North Carolina (1) Newark, New Jersey (1) Manhattan, New York (1)
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  • Techiter Logotype

    Techiter

    4.7 3 reviews
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% UX/UI Design
    20% Search Engine Optimization
    20% Web Development +6
    10% Content Marketing
    10% Pay Per Click
    5% Content Writing Services
    5% Email Marketing
    5% Low/No Code Development
    5% Social Media Marketing

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Techiter offers services in web development with expertise in UX/UI design. The company is praised for its effective project management, timely delivery, and reliable communication. Clients appreciate Techiter's alignment with their budget and values, although there is a noted area for improvement in time management.

    See all 3 projects

    Reviews mention Efficient

    The feedback regarding Techiter's efficiency is overwhelmingly positive. Clients noted their impressive responsiveness and ability to swiftly address concerns, which contributed to a smooth development process. One client highlighted the team's patience and willingness to accommodate revisions, ensuring the final product met their vision. Overall, the sentiment reflects a high level of satisfaction with Techiter's efficient project management and effective communication, reinforcing their reputation as a reliable partner in web development.
    • Web Design & SEO for Law Firm
      5.0 Jan 4, 2024

      The project with Techiter led to several notable outcomes that underscore its success. Their creative approach and solutions resulted in a website that perfectly aligns with my vision, showcasing their ability to customize and enhance user experience. The impressive efficiency and effectiveness in addressing and resolving any concerns I raised during the project contributed to a smooth and efficient development process. Moreover, the level of satisfaction I experienced with the completed project, evidenced by my strong recommendation of Techiter, speaks volumes about their professionalism, creativity, and client-focused approach.

      Read Full Review
    • Web Design & SEO for Law Firm
      5.0 Jan 4, 2024

      The Techiter team helped me with my website project, and I must say, their creative approach and solutions were nothing short of impressive. Every concern I raised was met with a swift and effective response. What truly stood out was their patience and willingness to accommodate any required revisions, ensuring the final project was exactly as I envisioned.

      Read Full Review
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    Industry Experience

    Techiter has demonstrated expertise in the Healthcare and Advertising & Marketing industries. In Healthcare, they excelled in improving online visibility and client acquisition, receiving positive feedback for their timely communication and emphasis on client satisfaction. In Advertising & Marketing, they showcased creativity in web development and SEO optimization, leading to highly satisfactory outcomes for clients. Overall, their strengths in client engagement and tailored solutions make them a strong fit for businesses looking for digital marketing and website development services.

    Read All Reviews

    Select Industry to see insights

    Healthcare Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praised Techiter for their competitive pricing and overall value for money. One client noted that Techiter's pricing fit their budget while providing great value, emphasizing a strong culture fit and client satisfaction. Another client highlighted the affordability of their services, which contributed to a seamless project experience. Overall, sentiment towards Techiter's pricing suggests that they deliver quality services at reasonable costs, making them a favorable choice for prospective clients.
    Read All Reviews

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    Pakistan (1) United States (1)
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  • Fig Tree Digital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Adelaide, Australia

    Services provided

    20% UX/UI Design
    20% Branding
    20% Content Marketing +2
    20% Social Media Marketing
    20% Web Design

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Fig Tree Digital is an Adelaide, Australia-based user experience agency. They specialize in UX/UI Design and Branding and were launched in 2007.

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  • ThoughtBoost Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Boston, MA

    Services provided

    20% UX/UI Design
    20% Content Marketing
    20% Market Research +2
    20% Marketing Strategy
    20% Product Design

    Focus Areas

    50% Usability Testing
    50% User Research

    In Boston, Massachusetts, ThoughtBoost is a small UX agency. Their services include UX/UI Design and Content Marketing.

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  • Agilx Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lincoln, NE

    Services provided

    20% UX/UI Design
    40% Other IT Consulting and SI
    20% E-Commerce Development +1
    20% Mobile App Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Launched in 2011, Agilx is an other IT consulting and SI company. The team focuses on other IT consulting and SI and UX/UI Design.

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  • Content Garden, Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Greenville, NC

    Services provided

    20% UX/UI Design
    20% Graphic Design
    20% Search Engine Optimization +2
    20% Social Media Marketing
    20% Web Design

    Focus Areas

    50% Usability Testing
    50% User Research

    Content Garden, Inc is a small UX design company in Greenville, North Carolina. Their services include UX/UI Design and Graphic Design.

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  • Groundswell Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Belfast, Northern Ireland

    Services provided

    20% UX/UI Design
    20% Conversion Optimization
    20% Digital Strategy +2
    20% Pay Per Click
    20% Social Media Marketing

    Focus Areas

    50% Usability Testing
    50% User Research

    Groundswell, an UX design agency, was founded in 2017. They offers UX/UI Design and Conversion Optimization.

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  • JSYMedia Web Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Largo, FL

    Services provided

    35% UX/UI Design
    35% IT Managed Services
    15% Graphic Design +1
    15% Logo

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Founded in 2002, JSYMedia Web Design is a small user experience design company. Their team provides UX/UI Design and IT managed services.

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  • Divas Web Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania

    Services provided

    40% UX/UI Design
    40% Web Design
    20% Branding

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Divas Web Design is a small Cluj-Napoca, Romania-based user experience agency. The team specializes in UX/UI Design and Web Design.

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  • EPCON CCS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    León, Mexico

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    15% Custom Software Development +3
    15% E-Commerce Development
    15% IT Strategy Consulting
    15% Web Development

    Focus Areas

    50% Usability Testing
    50% User Research

    EPCON CCS, an UX design agency, is located in León, Mexico. The team offers UX/UI Design and Mobile App Development.

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  • Connociam Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Barcelona, Spain

    Services provided

    35% UX/UI Design
    35% Business Consulting
    10% Branding +2
    10% Corporate Training & Coaching
    10% Market Research

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Connociam Consulting is a small UX agency established in 2009. Their team focuses on UX/UI Design and Business Consulting.

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  • FORM & DRANG Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Leipzig, Germany

    Services provided

    50% UX/UI Design
    30% Mobile App Development
    20% Mobile & App Marketing

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    User experience design agency FORM & DRANG was launched in 2009. The small team offers UX/UI Design and Mobile App Development.

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  • Ritual Digital Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Göteborg, Sweden

    Services provided

    30% UX/UI Design
    30% Branding
    20% Web Design +2
    10% E-Commerce Development
    10% Web Development

    Focus Areas

    40% Usability Testing
    40% UX Strategy
    20% User Research

    Located in Göteborg, Sweden, Ritual Digital Agency is an UX design company. They offer UX/UI Design and Branding.

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  • Samt Digital Branding Logotype

    Samt Digital Branding

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    30% UX/UI Design
    30% Branding
    20% Digital Strategy +1
    20% Marketing Strategy

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Small UX design agency Samt Digital Branding, is located in Amsterdam, Netherlands. Their services include UX/UI Design and Branding.

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  • Kangourouge Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Marseille, France

    Services provided

    30% UX/UI Design
    30% Web Design
    20% E-Commerce Development +1
    20% IT Managed Services

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Kangourouge is an user experience design agency. They focus on UX/UI Design and Web Design and were founded in 2004.

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  • Burning Fruit Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Joondalup, Australia

    Services provided

    20% UX/UI Design
    15% Search Engine Optimization
    15% Social Media Marketing +4
    15% Web Design
    15% Web Development
    10% Digital Strategy
    10% Pay Per Click

    Focus Areas

    50% Usability Testing
    50% User Research

    Burning Fruit, an user experience design company, was established in 2014. They focuses on UX/UI Design and Search Engine Optimization.

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  • Tahiri Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cambridge, MA

    Services provided

    20% UX/UI Design
    20% Corporate Photography
    20% Social Media Marketing +2
    20% Video Production
    20% Web Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    UX design company Tahiri Media is headquartered in Cambridge, Massachusetts. Their services include UX/UI Design and Corporate Photography.

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  • Q-Bit Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Zagreb, Croatia

    Services provided

    40% UX/UI Design
    50% Custom Software Development
    10% Web Design

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Q-Bit is a custom software development company in Zagreb, Croatia. The team provides Custom Software Development and UX/UI Design.

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  • Tyto Studio Logotype

    Tyto Studio

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    35% UX/UI Design
    35% Branding
    30% Graphic Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Tyto Studio is an Ellicott City, Maryland-based UX company. They focus on UX/UI Design and Branding.

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  • Böwa Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bremen, Germany

    Services provided

    30% UX/UI Design
    30% Custom Software Development
    20% Web Design +1
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Headquartered in Bremen, Germany, Böwa is a software development firm. The team provides Custom Software Development and UX/UI Design.

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  • Millennium Innovations Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Appleton, WI

    Services provided

    40% UX/UI Design
    20% Mobile App Development
    20% Search Engine Optimization +1
    20% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Headquartered in Appleton, Wisconsin, Millennium Innovations is a small UX design company. Their services include UX/UI Design and Mobile App Development.

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  • Clicksplan Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Ciudad de Guatemala, Guatemala

    Services provided

    40% UX/UI Design
    20% Content Marketing
    20% Digital Strategy +1
    20% Social Media Marketing

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Clicksplan is a small Ciudad de Guatemala, Guatemala-based user experience design company. Their services include UX/UI Design and Content Marketing.

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  • Foossa Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    35% UX/UI Design
    35% Branding
    15% Business Consulting +1
    15% Corporate Training & Coaching

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Established in 2013, Foossa is a branding company. The small team specializes in Branding and UX/UI Design.

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  • Seis10 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Guadalajara, Mexico

    Services provided

    40% UX/UI Design
    30% Custom Software Development
    30% E-Commerce Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Seis10, a small UX agency, is in Guadalajara, Mexico. The team provides UX/UI Design and Custom Software Development.

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  • AxiomSolutions Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Ottawa, Canada

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Web Design +4
    10% Business Consulting
    10% E-Commerce Development
    10% Mobile App Development
    10% Web Development

    Focus Areas

    50% Usability Testing
    50% User Research

    Small web design company AxiomSolutions Inc., is located in Ottawa, Canada. The team focuses on Web Design and UX/UI Design.

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  • Govatron LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    McLean, VA

    Services provided

    20% UX/UI Design
    20% BI & Big Data Consulting & SI
    20% Commercial Property Management +3
    20% Web Development
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Govatron LLC is a web design company. Founded in 2015, the company focuses on Web Design and UX/UI Design.

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  • BASE Design Studio Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Natrona Heights, PA

    Services provided

    20% UX/UI Design
    40% Product Design
    20% Graphic Design +1
    20% Logo

    Focus Areas

    50% Usability Testing
    50% User Research

    Product Design company BASE Design Studio is headquartered in Natrona Heights, Pennsylvania. Their services include Product Design and UX/UI Design.

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  • Data Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Belize City, Belize

    Services provided

    20% UX/UI Design
    20% Application Testing
    20% IT Strategy Consulting +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    50% Usability Testing
    50% User Research

    Founded in 1991, Data Solutions is a small UX design agency in Belize City, Belize. Their team provides UX/UI Design and IT strategy consulting.

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  • simplefox GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kiel, Germany

    Services provided

    20% UX/UI Design
    20% Blockchain Marketing
    20% IoT Development +3
    20% Mobile App Development
    10% Blockchain
    10% Web Design

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Founded in 2016, simplefox GmbH is a small user experience design company based in Kiel, Germany. Their team provides UX/UI Design and Mobile App Development.

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  • Funnel 33 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Eagle, ID

    Services provided

    20% UX/UI Design
    20% AR/VR Development
    20% Custom Software Development +3
    20% IT Strategy Consulting
    10% AI Consulting
    10% AI Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Small user experience agency Funnel 33, is based in Eagle, Idaho. Their services include UX/UI Design and IT strategy consulting.

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  • Softworld Technologies LLC Logotype

    Softworld Technologies LLC

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% AI Consulting
    20% AI Development +2
    20% BI & Big Data Consulting & SI
    20% Cloud Consulting & SI

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Softworld Technologies LLC is an UX agency. The team offers UX/UI Design and BI & big data consulting & SI, and the firm is based in Des Moines, Iowa.

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  • Altay Digital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Istanbul, Türkiye

    Services provided

    10% UX/UI Design
    10% AI Development
    10% Branding +10
    10% Mobile App Development
    10% Pay Per Click
    10% Social Media Marketing
    10% Web Development
    5% Application Testing
    5% CRM Consulting and SI
    5% Content Marketing
    5% ERP Consulting and SI
    5% Email Marketing
    5% Search Engine Optimization

    Focus Areas

    60% Usability Testing
    30% User Research
    10% UX Strategy

    Altay Digital, a branding company, was founded in 2022. The team offers Branding and Social Media Marketing and is located in Istanbul, Türkiye.

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  • Swekki Technology AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Vällingby, Sweden

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    50% Usability Testing
    50% User Research

    Swekki Technology AB, a SEO company, was established in 2018. The firm provides Search Engine Optimization and UX/UI Design, and is small.

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  • Linum Internet Solution Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Beograd, Serbia

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Web Design
    20% Web Development

    Focus Areas

    50% Usability Testing
    50% User Research

    Linum Internet Solution Ltd, a web design company, was established in 2012. The agency provides Web Design and UX/UI Design, and is small.

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  • DynamIT Solutions Private Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Rawalpindi, Pakistan

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    DynamIT Solutions Private Limited, a SEO services firm, was established in 2018. The team offers Search Engine Optimization and UX/UI Design and is located in Rawalpindi, Pakistan.

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  • E Galaxy Technology Solutions Logotype

    E Galaxy Technology Solutions

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    E Galaxy Technology Solutions is a small Islamabad, Pakistan-based SEO company. Their services include Search Engine Optimization and UX/UI Design.

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  • nLight Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Sibiu, Romania

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    20% Search Engine Optimization +2
    20% Web Design
    20% Web Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    NLight Media is a SEO agency. They are based in Sibiu, Romania and have small team. They offer Search Engine Optimization and Web Design.

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    View Profile
  • Happy Pixels Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Târgu Mureș, Romania

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Pay Per Click
    20% Web Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Happy Pixels is a pay per click agency. Their team is based in Târgu Mureș, Romania and focuses on Pay Per Click and UX/UI Design.

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  • Tomax WEB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Alba Iulia, Romania

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    SEO services firm Tomax WEB was established in 2017. In Alba Iulia, Romania, the team provides Search Engine Optimization and UX/UI Design.

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  • TECFATHER Logotype

    TECFATHER

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% AI Development
    20% Branding +2
    20% Cloud Consulting & SI
    20% Mobile App Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Branding firm TECFATHER is based in Doha, Qatar. Their services include Branding and UX/UI Design.

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  • Expo Tech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Doha, Qatar

    Services provided

    20% UX/UI Design
    20% Application Testing
    20% Custom Software Development +2
    20% IT Strategy Consulting
    20% Mobile App Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Small user experience company Expo Tech, is based in Doha, Qatar. The team provides UX/UI Design and IT strategy consulting.

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  • CodeBehind Portugal Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Óbidos, Portugal

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% IoT Development +2
    20% Mobile App Development
    20% Search Engine Optimization

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    In Óbidos, Portugal, CodeBehind Portugal is a SEO services firm. They offer Search Engine Optimization and UX/UI Design and were established in 2019.

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    View Profile
  • Monstar Lab Philippine Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Pasig, Philippines

    Services provided

    20% UX/UI Design
    40% Web Development
    20% Mobile App Development +1
    20% Robotics Process Automation

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Monstar Lab Philippine is a web development company. Headquartered in Pasig, Philippines, the team offers Web Development and UX/UI Design.

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  • Smatica Inc. Logotype

    Smatica Inc.

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    40% Web Development
    20% Mobile App Development +1
    20% Search Engine Optimization

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Smatica Inc. Is a website development company located in Malolos, Philippines. Their services include Web Development and Search Engine Optimization.

    Read more
    View Profile
  • Wisdom Digital - Digital Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Pōkeno, New Zealand

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Graphic Design +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Wisdom Digital - Digital Solutions is an UX design agency. They were founded in 2008, and their services include UX/UI Design and Graphic Design.

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  • Pinfeeds Digital Agency Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Alasia, Nigeria

    Services provided

    20% UX/UI Design
    20% CRM Consulting and SI
    20% Mobile App Development +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Pinfeeds Digital Agency Limited is a SEO services firm. Their small team is based in Alasia, Nigeria and offers Search Engine Optimization and UX/UI Design. The firm was founded in 2017.

    Read more
    View Profile
  • Korrect Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Abuja, Nigeria

    Services provided

    20% UX/UI Design
    40% Web Development
    20% Graphic Design +1
    20% Mobile App Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Founded in 2015, Korrect Technologies is a small Abuja, Nigeria-based web development company. Their services include Web Development and UX/UI Design.

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    View Profile
  • Mobiler Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Warszawa, Poland

    Services provided

    20% UX/UI Design
    40% Mobile App Development
    20% E-Commerce Development +1
    20% Product Design

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Mobiler is an application development firm in Warszawa, Poland. They focus on Mobile App Development and UX/UI Design.

    Read more
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  • ByteFine Logotype

    ByteFine

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Video Production
    20% Web Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Established in 2022, ByteFine is a small UX agency. Their team focuses on UX/UI Design and Video Production.

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AgileEngine
2 Qubstudio
3 Excited
4 Browser London
5 Creative Navy
6 Widelab
7 Merge Rocks
8 Infinum
9 Slide UX
10 Capital Numbers
11 Spaceberry Studio
12 Ailleron
13 UX Connections
14 Dreamten
15 Digital Aptech

List of the Top 15 Usability Testing Firms

  1. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  3. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    90% UX/UI Design
    35% Usability Testing
    10% Other
    View Profile Visit Website
  4. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.1/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    70% UX/UI Design
    35% Usability Testing
    30% Other
    View Profile Visit Website
  5. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  6. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  7. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    35% Usability Testing
    40% Other
    View Profile Visit Website
  8. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39/40.0
    19/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  9. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    38.5/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  10. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    < $25 / hr
    250 - 999
    New Town, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  11. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    39.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    22% Usability Testing
    View Profile Visit Website
  12. Ailleron Logotype

    Ailleron

    $25,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  13. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% Usability Testing
    35% Other
    View Profile Visit Website
  14. Dreamten Logotype

    Dreamten

    $25,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Ability to deliver

    38.8/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  15. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  16. Lighthouse, now Digital Product People Logotype

    Lighthouse, now Digital Product People

    $25,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Ability to deliver

    38.3/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  17. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.4/40.0
    17.6/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  18. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  19. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  20. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.6/40.0
    19/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  21. ArcTouch Logotype

    ArcTouch

    $100,000+
    $50 - $99 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    38.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  22. Tangivel Logotype

    Tangivel

    $50,000+
    $50 - $99 / hr
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    35.8/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    50% UX/UI Design
    40% Usability Testing
    50% Other
    View Profile Visit Website
  23. The Story | AI Development + User Experience Logotype

    The Story | AI Development + User Experience

    $10,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    37.1/40.0
    17.6/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    50% UX/UI Design
    45% Usability Testing
    50% Other
    View Profile Visit Website
  24. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    37.9/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    15% UX/UI Design
    40% Usability Testing
    85% Other
    View Profile Visit Website
  25. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Ability to deliver

    38.9/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% UX/UI Design
    45% Usability Testing
    80% Other
    View Profile Visit Website
  26. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    10% Usability Testing
    View Profile Visit Website
  27. UX Team Logotype

    UX Team

    $5,000+
    $100 - $149 / hr
    50 - 249
    Franklin Lakes, NJ

    Ability to deliver

    33.9/40.0
    17.8/20 Reviews
    9.5/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    50% UX/UI Design
    50% Usability Testing
    50% Other
    View Profile Visit Website
  28. Perpetual Logotype

    Perpetual

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    38.8/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    30% UX/UI Design
    33% Usability Testing
    70% Other
    View Profile Visit Website
  29. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    37.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website
  30. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% UX/UI Design
    35% Usability Testing
    75% Other
    View Profile Visit Website

Latest Usability Testing Articles

See all articles
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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise

Updated November 13, 2025
Jeanette Godreau

AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.

UX Scaling
From Pushy to Helpful: Boost Sales with a Supportive AI Recommendation Engine cover image

From Pushy to Helpful: Boost Sales with a Supportive AI Recommendation Engine

Updated November 11, 2025
Jeanette Godreau

Upgrade your site with a supportive AI recommendation engine that boosts sales with these practical tactics.

UX Scaling
Why Your Chatbot UX Is Annoying Users (and How to Fix It) cover image

Why Your Chatbot UX Is Annoying Users (and How to Fix It)

Updated November 6, 2025
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Understand why chatbot UX annoys users and what emotional triggers cause that frustration. Learn key tactics to design chatbot UX that feels genuinely helpful.

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Usability Testing Agency FAQs

Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.

Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:

  1. Qubstudio

  2. AgileEngine

  3. Excited

  4. Infinum

  5. Creative Navy

  6. Widelab

  7. Merge Rocks

  8. Browser London

  9. Slide UX

  10. Capital Numbers

  11. Lighthouse, now Digital Product People

  12. UX studio

  13. Ailleron

  14. Digital Aptech

  15. UX Connections

Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.

Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:

  • Test planning and participant recruitment
  • Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
  • Accessibility audits and heuristic reviews
  • Eye-tracking, click-stream, and heat-map analysis
  • Competitive benchmarking and A/B testing support
  • Reporting, video highlight reels, and stakeholder workshops

Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.

A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.

User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.

  1. Match expertise to product type (e.g., mobile, SaaS, e-commerce).
  2. Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
  3. Assess their recruitment network to ensure testers mirror your target audience.
  4. Confirm tools, security protocols, and data-handling practices meet your standards.
  5. Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.

  • Guaranteed results or “one-size-fits-all” testing approach
  • Limited or unclear participant recruitment methods
  • Overreliance on automated tools without qualitative insight
  • Lack of transparent pricing or unwillingness to share sample reports
  • Minimal post-test support—findings should translate into actionable design changes

  • How do you recruit and screen participants to match our personas?
  • Which testing methodologies do you recommend for our goals—and why?
  • What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
  • How do you measure the success of a test and track improvements over time?
  • Can you share example reports or client references in our industry?
  • What is the timeline from kickoff to final presentation, and who will be our primary contact?

Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.

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