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Top Usability Testing Companies

A great digital product only succeeds when real people find it intuitive, accessible, and enjoyable. That’s where leading usability testing agencies come in—they uncover friction points and translate insights into actionable improvements. Clutch makes it easy to connect with trusted partners through thousands of verified client reviews, detailed case studies, and transparent ratings. Use the filters on this page to sort firms by budget, location, industry focus, and more, or explore top markets such as the United States, United Kingdom, and Canada. Every listing has been vetted by our research team, so you can hire with confidence and accelerate product success.
Ratings Updated: December 16, 2025
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15 Leaders 15 Contenders

16,948 Companies

User Experience Focus: Usability Testing

List of the Top Usability Testing Firms

  • Featured

    What are Featured Providers?

    Usman Group Logotype

    Usman Group

    4.9 76 reviews
    Premier Verified
    $10,000+
    $150 - $199 / hr
    2 - 9
    Denver, CO

    Services provided

    15% UX/UI Design
    75% Web Design
    10% Digital Strategy

    Focus Areas

    25% Usability Testing
    50% User Research
    25% UX Strategy

    Usman Group is a UX/UI design firm renowned for enhancing user experiences through strategic, user-centered design solutions. Across diverse projects, they consistently deliver quality outputs, with over 90% of clients noting their professional communication and strategic insights. Clients appreciate their ability to integrate feedback and deliver within budget, though some mention minor delays. Overall, their holistic approach and commitment to aligning designs with business goals are highly commended.

    See all 76 projects

    Reviews mention Reasonable pricing

    Clients have consistently praised Usman Group for their reasonable pricing, highlighting their ability to deliver quality work without excessive costs. One client noted, 'Usman Group did a really good job for a reasonable price,' while another emphasized their affordability alongside creativity and expertise. Overall, the sentiment regarding pricing is positive, with clients appreciating the value received relative to the investment made.
    • Custom WordPress Website for Computer Software Company
      5.0 Jan 21, 2022

      They were so easy to work with — they were creative, reasonably priced, and highly knowledgeable. They also had solid processes and great teamwork.

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    • Website Redesign for Law Firm
      5.0 Jun 21, 2021

      We were impressed with their creativity, their consideration of our budget, and their efforts to reduce costs.

      Read Full Review
    • Digital Strategy & Web Dev for Marketing Firm
      5.0 Nov 23, 2020

      The new site has helped us earn more leads, which in turn will lead to more revenue. Usman Group did a really good job for a reasonable price.

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    • Web Design and Digital Strategy for Plumbing Business
      5.0 May 10, 2018

      They never tried to upsell us on anything we didn’t need. They went above and beyond to find solutions that met our needs and fit our budget.

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    2 of 2 Usability Testing reviews are 5 stars
    1 new review for Usability Testing in past 6 months
    $10,000 – $49,000 avg. project cost

    Usability Testing Experience

    Usman Group has received predominantly positive feedback in their Usability Testing service, with clients particularly highlighting their adaptability and effective communication, evidenced by a 90% satisfaction rate. Reviewers praised the thoroughness of stakeholder interviews and user experience designs, although a few noted the need for improvement in the usability testing process prior to launch. Approximately 80% of clients reported increased user engagement and website performance, indicating a substantial impact on their projects.

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    United States (74) Hong Kong (1)
    $5,000 Best for just enough research. $7,500 Best for defining user needs. $15,000 Best for articulating a full plan.

    Diagnostics & Planning for UX/UI

    Getting to the heart of what a new digital property will be (and do) is key to a successful project. The first step is to commit to proper planning. Our Diagnostics and Planning engagement is the perfect vehicle to address major unknowns, which will help your organization arrive at a more accurate scope and budget for your upcoming project.
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    QAlified Logotype

    QAlified

    4.9 20 reviews
    Premier Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Montevideo, Uruguay

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.

    See all 20 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight QAlified's expertise in QA processes, particularly in the healthcare sector, with clients noting successful project outcomes, such as seamless integration and high user satisfaction. One client specifically praised their timely delivery and consistent availability, stating there were 'no critical issues' upon launch. Overall, the sentiment is highly positive, with clients appreciating QAlified's alignment with their values and budget, and no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    QAlified has demonstrated strong expertise across various industries, including IT Services, Media, Software, Advertising & Marketing, Manufacturing, and Government. Clients have praised their meticulous QA processes, ability to enhance system reliability, and effective communication. The overall sentiment reflects satisfaction with their performance, timely delivery, and adaptability, making QAlified a compelling option for projects in healthcare, media, software development, and government sectors.

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    Select Industry to see insights

    IT Services Media Software Advertising & marketing Manufacturing Education Government Retail Information technology

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (3) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight QAlified's competitive pricing and excellent value for money. One client noted that their pricing 'fit our budget' and provided 'good value for cost,' while another appreciated their 'flexibility and turnaround time.' Overall, the sentiment is positive, with multiple reviews emphasizing the company's ability to deliver high-quality services at reasonable rates, making them a preferred choice for various projects.
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    United States (9) Uruguay (7) Germany (1)
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  • Resonant Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Berlin, Germany

    Services provided

    35% UX/UI Design
    35% Product Design
    30% Audio Production

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Resonant Design, a small user experience design company, is based in Berlin, Germany. The team focuses on UX/UI Design and Product Design.

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  • Nevena Digital Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Ottawa, Canada

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    20% Pay Per Click +2
    20% Search Engine Optimization
    20% Social Media Marketing

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Nevena Digital Ltd, a social media marketing agency, is located in Ottawa, Canada. They provide Social Media Marketing and Search Engine Optimization.

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  • Landed Experts Technologies Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    North Vancouver, Canada

    Services provided

    20% UX/UI Design
    40% Blockchain
    20% Cloud Consulting & SI +1
    20% Custom Software Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Landed Experts Technologies Inc. Is a Blockchain company. The North Vancouver, Canada-based agency was founded in 2017. Their services include Blockchain and UX/UI Design.

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  • Full Stack I.T. Services Ltd. Logotype

    Full Stack I.T. Services Ltd.

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    20% Application Testing
    20% Business Consulting +3
    20% Custom Software Development
    20% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    60% Usability Testing
    20% UX Strategy
    20% User Research

    Full Stack I.T. Services Ltd. Is an IT staff augmentation company. They are headquartered in Toronto, Canada. Their team provides IT staff augmentation and Custom Software Development.

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  • Digit Web Ltd Logotype

    Digit Web Ltd

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    40% Web Design
    20% Conversion Optimization +1
    20% Web Development

    Focus Areas

    50% Usability Testing
    50% User Research

    Digit Web Ltd is a web design agency based in London, England. The team focuses on Web Design and Conversion Optimization.

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  • The Product Shift Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Sheridan, WY

    Services provided

    20% UX/UI Design
    80% Market Research

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    The Product Shift is a small San Francisco, California-based Market Research company. Their services include Market Research and UX/UI Design.

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  • kuix Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Budapest, Hungary

    Services provided

    20% UX/UI Design
    20% AI Consulting
    20% E-Commerce Development +2
    20% Mobile App Development
    20% Web Design

    Focus Areas

    50% Usability Testing
    50% User Research

    Kuix is a web design company. Launched in 2012, the team specializes in Web Design and UX/UI Design. The company is in Budapest, Hungary.

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  • Horizon Finder AI Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Vratimov, Czech Republic

    Services provided

    20% UX/UI Design
    20% AI Development
    20% Application Management & Support +2
    20% E-Commerce Development
    20% Mobile App Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Horizon Finder AI is an UX design company. The firm is in Vratimov, Czech Republic. Their team specializes in UX/UI Design and Mobile App Development.

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  • 23harmony Studio Logotype

    23harmony Studio

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% AI Development
    20% Mobile App Development +2
    20% Product Design
    20% Web Development

    Focus Areas

    50% Usability Testing
    30% UX Strategy
    20% User Research

    Located in Valencia, Spain, 23harmony Studio is a small UX design company. Their services include UX/UI Design and Product Design.

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  • Geek Haus Logotype

    Geek Haus

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% Content Marketing
    20% Conversion Optimization +2
    20% Market Research
    20% Marketing Strategy

    Focus Areas

    50% Usability Testing
    30% User Research
    20% UX Strategy

    Geek Haus is a Los Angeles, California-based Market Research company. The team specializes in Market Research and Marketing Strategy.

    Read more
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  • Question Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Windsor, England

    Services provided

    20% UX/UI Design
    20% Branding
    20% Graphic Design +2
    20% Product Design
    20% Video Production

    Focus Areas

    50% Usability Testing
    50% User Research

    Question is a branding company. Based in Windsor, England, their small team offers Branding and UX/UI Design. The company was founded in 2008.

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  • Inflexion Software Logotype

    4.8 7 reviews
    $10,000+
    $25 - $49 / hr
    10 - 49
    Ciudad de México, Mexico

    Services provided

    30% UX/UI Design
    20% Product Design
    10% Custom Software Development +4
    10% E-Commerce Development
    10% Low/No Code Development
    10% Mobile App Development
    10% Web Design

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Inflexion Software is a specialized company that offers User Experience (UX) and User Interface (UI) design services, particularly focused on website revamps. They consistently deliver high-quality UX improvements and are praised for their effective project management and personalized approach. Their work led to enhanced design and clarity, with 100% of reviewers highlighting improved UX outcomes.

    See all 7 projects

    Reviews mention Receptive

    Clients have expressed a highly positive sentiment regarding Inflexion Software's receptiveness. One CEO highlighted their 'personalized approach' and noted, 'They're very receptive to our needs.' Furthermore, the project management was praised for effectively addressing requests and implementing edits swiftly. Overall, feedback indicates strong communication and adaptability, although some projects experienced slight delays, attributed to mutual factors.
    • Web Dev & Design for Text Analysis Platform
      5.0 Apr 5, 2023

      Their project management was fantastic. From the beginning, they outlined the stages and timeline, and we had weekly meetings to discuss the progress. When I asked for edits, they made them quickly and effectively! They're very receptive to our needs, and we appreciate their personalized approach. I really liked the design and the implementation was quite good as well.

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    1 of 1 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web Dev & Design for Text Analysis Platform

    5.0 — A text analysis platform has hired Inflexion Software to revamp their WordPress site. They're also tasked with optimizing the site for SEO and implementing improvements. Read more
    Read 1 Review

    Industry Experience

    Inflexion Software has demonstrated strong expertise in multiple industries, including Education, Software, Food & Beverages, Financial Services, Business Services, and Advertising & Marketing. Clients praised their project management skills, timely delivery, and innovative solutions, indicating a high satisfaction rate. The company excels in developing web and mobile applications, e-commerce platforms, and custom software solutions. Overall, the sentiment is positive across these sectors, making Inflexion a suitable partner for clients seeking reliable development services.

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    Select Industry to see insights

    Education Software Food & Beverages Financial services Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Inflexion Software is frequently praised for providing good value for money, with clients noting competitive pricing and quality deliverables. One CEO highlighted their 'good value for cost' and effective project management, while another client appreciated their 'competitive rates' and innovative solutions. Overall, clients express satisfaction with the balance of cost and quality, although some noted that while prices are fair, they are not the cheapest in the market.
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  • EcDev Studio Logotype

    5.0 4 reviews
    $5,000+
    $25 - $49 / hr
    10 - 49
    L'viv, Ukraine

    Services provided

    25% UX/UI Design
    35% Web Development
    15% E-Commerce Development +4
    14% Low/No Code Development
    5% Branding
    5% Graphic Design
    1% Custom Software Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    EcDev Studio is a versatile development company providing services in e-commerce web development, HR-tech cloud solutions, and backend support for websites. They receive overwhelmingly positive feedback, with clients praising their project management skills, technical expertise, and ability to tackle complex challenges. Approximately 100% of the reviewers highlight their impressive communication and dedication to project goals.

    See all 4 projects

    Reviews mention Experienced

    The feedback regarding EcDev Studio's experience is overwhelmingly positive. Clients commend their capacity to deliver high-quality work with minimal defects, highlighting their structured approach and ability to manage complex projects effectively. One client noted, "Their project management is amazing," and praised their adherence to deadlines and agile methodologies. The team was appreciated for their problem-solving skills and understanding of client objectives, with no significant areas for improvement identified.
    • Cloud Consulting & Custom Software Dev for Automated HR Platform
      5.0 Mar 17, 2022

      Their team was very thoughtful and well-structured, and I liked how they approached the project and took things off of our hands to study the product in depth with their own architects. They never dropped the ball on us, and it was a great experience. Their experience with newer technologies and products also made our collaboration more interesting.

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    Industry Experience

    EcDev Studio has demonstrated expertise across various industries, including e-commerce, human resources, IT services, and software development. Clients commend their effective project management, high-quality work, and ability to handle complex challenges. Positive feedback emphasizes their proactive communication, adaptability, and solid technical skills. Overall, they are well-suited for projects requiring cloud solutions, e-commerce platforms, and software development, making them a strong choice for businesses in these sectors.

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    Select Industry to see insights

    Other Industry Human Resources IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with EcDev Studio's cost and value for money. One client noted a substantial investment of $250,000 over four years, highlighting the ongoing partnership's effectiveness. Another mentioned a $50,000 investment for high-quality work with minimal defects. A third client appreciated the affordability, stating cost was a key factor in their decision to collaborate. Overall, feedback indicates that EcDev Studio delivers strong value relative to their pricing, with clients recommending clear specifications for optimal engagement.
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    United States (3) Australia (1)
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  • Flexen Lab- Out Of Business Logotype

    5.0 3 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Brooklyn, NY

    Services provided

    25% UX/UI Design
    25% Web Development
    20% Web Design +3
    10% Custom Software Development
    10% Low/No Code Development
    10% Search Engine Optimization

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Flexen Lab- Out Of Business was a versatile web development company that specialized in creating modern, user-friendly websites and comprehensive market strategies. Across reviews, 100% praised their effective communication, timely delivery, and value for cost. Clients reported significant increases in website traffic, engagement, and conversion rates, showcasing their impact on business growth.

    See all 3 projects

    Reviews mention Transparent

    Client feedback highlights Flexen Lab's transparent communication and project management as key strengths. One client noted their 'transparent and proactive communication style,' which fostered a collaborative atmosphere. Regular updates and milestone tracking ensured clients were informed of progress, while responsiveness to inquiries demonstrated their commitment to client needs. Overall, the sentiment is highly positive, with clients appreciating the clarity and openness throughout the project lifecycle.
    • Marketing Strategy & Web Dev & Design for Furniture Retailer
      5.0 May 16, 2024

      Flexen Lab implemented a robust milestone tracking system, keeping us informed of progress at every stage. Regular updates and status reports ensured transparency and allowed us to monitor the project's advancement closely. Their transparent and proactive communication style kept us informed and involved throughout the project, fostering a collaborative and trust-based relationship.

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    Industry Experience

    Flexen Lab has demonstrated expertise in the hospitality, retail, and real estate industries. Clients in hospitality praised their ability to enhance website traffic and customer engagement through modern design and effective communication. In retail, they excelled in market research and e-commerce website development, leading to significant brand growth and user engagement. Their real estate clients noted improvements in user experience and conversion rates, showcasing their impactful digital strategies. Overall, Flexen Lab is well-suited for projects focused on website optimization and market strategy across these sectors.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Retail Real estate

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Flexen Lab consistently received positive feedback regarding their pricing and value for money. Clients noted that their pricing fit within budget constraints while providing good value for the services rendered. For instance, one client highlighted that they were impressed by the high-quality solutions offered at an affordable price, which significantly enhanced their website's functionality and aesthetics. Overall, the sentiment reflects satisfaction with the cost-effectiveness and the substantial returns on investment achieved through their projects.
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    More responsive than most other service providers

    Flexen Lab- Out Of Business is very responsive

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  • LEWIS Purestone Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    London , England

    Services provided

    10% UX/UI Design
    20% Content Marketing
    20% Web Design +5
    10% Branding
    10% Custom Software Development
    10% Email Marketing
    10% Marketing Strategy
    10% Social Media Marketing

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Launched in 2005, LEWIS Purestone is a small Content Marketing company headquartered in London , England. Their team offers Content Marketing and Web Design.

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  • Gibe Digital Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Bristol , England

    Services provided

    10% UX/UI Design
    10% Application Testing
    10% Branding +7
    10% Custom Software Development
    10% Digital Strategy
    10% E-Commerce Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    50% Usability Testing
    50% User Research

    Gibe Digital is a branding firm launched in 2009. The agency specializes in Branding and Digital Strategy, and is small.

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  • ZDCA Design & Development Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Santa Rosa, CA

    Services provided

    30% UX/UI Design
    20% Web Development
    10% Branding +4
    10% E-Commerce Development
    10% Graphic Design
    10% Search Engine Optimization
    10% Video Production

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    ZDCA Design & Development is an UX company. The team provides UX/UI Design and Web Development and is based in Santa Rosa, California.

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  • Product Insight Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Acton, MA

    Services provided

    20% UX/UI Design
    80% Product Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Product Insight is a Product Design company. The team focuses on Product Design and UX/UI Design, and the agency is located in Acton, Massachusetts.

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  • Penrose CDB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Services provided

    20% UX/UI Design
    20% Branding
    20% Business Consulting +2
    20% Public Relations
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    UX design company Penrose CDB was established in 2012. The firm provides UX/UI Design and Branding, and is small.

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  • Plus11 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Provo, UT

    Services provided

    20% UX/UI Design
    20% Digital Strategy
    20% Mobile & App Marketing +2
    20% Social Media Marketing
    20% Web Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Established in 2009, Plus11, a small UX company, is located in Provo, Utah. Their services include UX/UI Design and Digital Strategy.

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  • Improvesa Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Las Palmas, Mexico

    Services provided

    25% UX/UI Design
    50% Web Development
    13% Staffing +1
    12% HR Outsourcing

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Headquartered in Las Palmas, Mexico, Improvesa is a small website development company. Their services include Web Development and UX/UI Design.

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  • Fonk Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Amsterdam, Netherlands

    Services provided

    20% UX/UI Design
    30% Mobile App Development
    20% Branding +2
    20% Market Research
    10% Marketing Strategy

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Small mobile app development company Fonk, is in Amsterdam, Netherlands. The team focuses on Mobile App Development and UX/UI Design.

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  • ELTALLER Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Santo Domingo, Dominican Republic

    Services provided

    10% UX/UI Design
    20% Branding
    20% Market Research +3
    20% Public Relations
    20% Search Engine Optimization
    10% Digital Strategy

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Headquartered in Santo Domingo, Dominican Republic, ELTALLER is a small branding agency. Their services include Branding and Market Research.

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  • NeoDesign Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    München, Germany

    Services provided

    10% UX/UI Design
    30% Search Engine Optimization
    30% Web Development +2
    20% Web Design
    10% Mobile App Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Established in 2004, NeoDesign is a SEO agency. In München, Germany, the team offers Search Engine Optimization and Web Development.

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  • WACHTER PARTNER Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    München, Germany

    Services provided

    10% UX/UI Design
    20% Branding
    20% Digital Strategy +3
    20% Print Design
    20% Search Engine Optimization
    10% Mobile App Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Headquartered in München, Germany, WACHTER PARTNER is a branding agency. They focus on Branding and Digital Strategy and were founded in 2008.

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  • Covenant Technology Partners Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    St. Louis, MO

    Services provided

    20% UX/UI Design
    20% BI & Big Data Consulting & SI
    20% Cloud Consulting & SI +2
    20% IT Managed Services
    20% IT Strategy Consulting

    Focus Areas

    40% Usability Testing
    40% UX Strategy
    20% User Research

    Covenant Technology Partners is a small UX design agency based in St. Louis, Missouri. The team offers UX/UI Design and BI & big data consulting & SI.

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  • Hyperlab Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Göteborg, Sweden

    Services provided

    30% UX/UI Design
    30% Web Design
    20% E-Commerce Development +1
    20% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Launched in 2013, Hyperlab is an UX agency. The team focuses on UX/UI Design and Web Design.

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  • SPRIGS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Amsterdam, Netherlands

    Services provided

    20% UX/UI Design
    40% Web Development
    20% Mobile App Development +1
    20% Search Engine Optimization

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    SPRIGS is a small website development company. They provide Web Development and UX/UI Design and were established in 2010.

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  • Ebizproduction Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Marseille, France

    Services provided

    20% UX/UI Design
    40% Web Design
    20% Digital Strategy +1
    20% Graphic Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Ebizproduction is a small web design agency. Launched in 1998, the team focuses on Web Design and UX/UI Design.

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  • Think on Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bilbo, Spain

    Services provided

    25% UX/UI Design
    25% E-Commerce Development
    25% Email Marketing +1
    25% Search Engine Optimization

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Think on Marketing is an UX design agency. The team focuses on UX/UI Design and E-Commerce Development, and the firm is based in Bilbo, Spain.

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  • Alyka Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Subiaco, Australia

    Services provided

    10% UX/UI Design
    20% Social Media Marketing
    15% Email Marketing +4
    15% Search Engine Optimization
    15% Web Design
    15% Web Development
    10% Mobile App Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Alyka is a social media marketing company headquartered in Subiaco, Australia. The team specializes in Social Media Marketing and Email Marketing.

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  • Zorraquino Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bilbao, Spain

    Services provided

    25% UX/UI Design
    25% Advertising
    25% Branding +1
    25% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Zorraquino is a small Bilbao, Spain-based Advertising company. The team focuses on Advertising and UX/UI Design.

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  • Zebra Strategies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    80% Market Research
    10% Business Consulting

    Focus Areas

    50% Usability Testing
    50% User Research

    Founded in 2000, Zebra Strategies is a Market Research company. The team focuses on Market Research and UX/UI Design and is located in New York, New York.

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  • ZIBOR DESARROLLADORES Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Medellín, Colombia

    Services provided

    25% UX/UI Design
    50% Custom Software Development
    25% IT Strategy Consulting

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    ZIBOR DESARROLLADORES is a small software development firm located in Medellín, Colombia. The team specializes in Custom Software Development and UX/UI Design.

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  • Tianjin Yinhe Bairong Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tianjin, China

    Services provided

    25% UX/UI Design
    25% Logo
    25% Web Design +1
    25% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Tianjin Yinhe Bairong Technology Co., Ltd. Is a Tianjin, China-based web design agency. They focus on Web Design and UX/UI Design and were established in 2014.

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  • Tianjin Tianxunda Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tianjin, China

    Services provided

    25% UX/UI Design
    25% BI & Big Data Consulting & SI
    25% Custom Software Development +1
    25% Mobile App Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    UX design company Tianjin Tianxunda Technology Co., Ltd. Is headquartered in Tianjin, China. Their services include UX/UI Design and BI & big data consulting & SI.

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  • redhotmagma GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Stuttgart, Germany

    Services provided

    20% UX/UI Design
    20% Cloud Consulting & SI
    20% Custom Software Development +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Redhotmagma GmbH is an user experience agency located in Stuttgart, Germany. Their services include UX/UI Design and cloud consulting & SI.

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  • Kaliop Poland Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Słupsk, Poland

    Services provided

    20% UX/UI Design
    20% Business Consulting
    20% E-Commerce Development +2
    20% ECM Consulting and SI
    20% Mobile App Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Kaliop Poland, an UX design agency, offer UX/UI Design and ECM consulting and SI. They were established in 2004.

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  • Studiosight Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Orem, UT

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Marketing Strategy +3
    20% Web Design
    10% Mobile App Development
    10% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Studiosight is a Marketing Strategy company. They are headquartered in Orem, Utah. Their team specializes in Marketing Strategy and Web Design.

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  • Impulz Digital (Shanghai) Co., Ltd. Logotype

    Impulz Digital (Shanghai) Co., Ltd.

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    25% UX/UI Design
    25% Branding
    25% Custom Software Development +1
    25% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Impulz Digital (Shanghai) Co., Ltd. Is a small Shanghai, China-based branding agency. Their services include Branding and Web Design.

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  • Dynamic Dog Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Stockholm, Sweden

    Services provided

    20% UX/UI Design
    30% Digital Strategy
    20% Video Production +3
    10% Content Marketing
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Digital Strategy company Dynamic Dog was established in 1999. The small team provides Digital Strategy and Web Design.

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  • IES Italia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Milano, Italy

    Services provided

    10% UX/UI Design
    15% Blockchain
    15% Blockchain Marketing +5
    15% Content Marketing
    15% IoT Development
    10% Branding
    10% Broadcast Video
    10% Product Design

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Launched in 2009, IES Italia is a small Milano, Italy-based Content Marketing company. Their services include Content Marketing and IoT development.

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  • MilestoneZero Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Lahore, Pakistan

    Services provided

    25% UX/UI Design
    40% AI Development
    25% Web Development +1
    10% AR/VR Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Launched in 2018, MilestoneZero is a small artificial intelligence company in San Jose, California and Lahore, Pakistan. Their team provides Artificial Intelligence and UX/UI Design.

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  • Aorton Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Westborough, MA

    Services provided

    20% UX/UI Design
    20% AR/VR Development
    20% Blockchain +3
    20% Mobile App Development
    10% AI Consulting
    10% AI Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Based in Westborough, Massachusetts, Aorton Inc is a small user experience agency. Their services include UX/UI Design and Mobile App Development.

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  • DesignX Studio Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    City of London, England

    Services provided

    25% UX/UI Design
    25% AR/VR Development
    25% Mobile App Development +1
    25% Web Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    DesignX Studio is an UX design company launched in 2016. Their services include UX/UI Design and Web Development.

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  • GOL Technologies (Pvt) Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Islamabad, Pakistan

    Services provided

    20% UX/UI Design
    20% Application Testing
    20% DevOps Managed Services +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Established in 2012, GOL Technologies (Pvt) Ltd is a small Islamabad, Pakistan-based user experience design agency. Their team provides UX/UI Design and Web Development.

    Read more
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  • Tribech Solutions Pvt. Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Karachi, Pakistan

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Tribech Solutions Pvt. Ltd. Is a SEO services firm founded in 2015. The team offers Search Engine Optimization and UX/UI Design and is based in Karachi, Pakistan.

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  • FHA Technology (Private) Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Rawalpindi, Pakistan

    Services provided

    20% UX/UI Design
    40% Web Development
    20% Branding +1
    20% Mobile App Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Founded in 2016, FHA Technology (Private) Limited is a website development firm. Their team provides Web Development and Branding.

    Read more
    View Profile
  • ClickseeDesign Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bangkok, Thailand

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Web Development +4
    15% Advertising
    15% Social Media Marketing
    10% Digital Strategy
    10% Web Design

    Focus Areas

    50% Usability Testing
    30% UX Strategy
    20% User Research

    ClickseeDesign is a small website development company. Launched in 1999, the team provides Web Development and Mobile App Development.

    Read more
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  • Tin Soldier Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Auckland, New Zealand

    Services provided

    20% UX/UI Design
    20% Cloud Consulting & SI
    20% E-Commerce Development +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Launched in 1997, Tin Soldier Limited, a small UX design company, is based in Auckland, New Zealand. Their services include UX/UI Design and cloud consulting & SI.

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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AgileEngine
2 Qubstudio
3 Excited
4 Browser London
5 Creative Navy
6 Widelab
7 Merge Rocks
8 Infinum
9 Slide UX
10 Capital Numbers
11 Spaceberry Studio
12 Ailleron
13 UX Connections
14 Dreamten
15 Digital Aptech

List of the Top 15 Usability Testing Firms

  1. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  3. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    90% UX/UI Design
    35% Usability Testing
    10% Other
    View Profile Visit Website
  4. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.1/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    70% UX/UI Design
    35% Usability Testing
    30% Other
    View Profile Visit Website
  5. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  6. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  7. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    35% Usability Testing
    40% Other
    View Profile Visit Website
  8. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39/40.0
    19/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  9. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    38.5/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  10. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    < $25 / hr
    250 - 999
    New Town, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  11. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    39.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    22% Usability Testing
    View Profile Visit Website
  12. Ailleron Logotype

    Ailleron

    $25,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  13. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% Usability Testing
    35% Other
    View Profile Visit Website
  14. Dreamten Logotype

    Dreamten

    $25,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Ability to deliver

    38.8/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  15. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  16. Lighthouse, now Digital Product People Logotype

    Lighthouse, now Digital Product People

    $25,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Ability to deliver

    38.3/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  17. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.4/40.0
    17.6/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  18. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  19. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  20. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.6/40.0
    19/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  21. ArcTouch Logotype

    ArcTouch

    $100,000+
    $50 - $99 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    38.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  22. Tangivel Logotype

    Tangivel

    $50,000+
    $50 - $99 / hr
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    35.8/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    50% UX/UI Design
    40% Usability Testing
    50% Other
    View Profile Visit Website
  23. The Story | AI Development + User Experience Logotype

    The Story | AI Development + User Experience

    $10,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    37.1/40.0
    17.6/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    50% UX/UI Design
    45% Usability Testing
    50% Other
    View Profile Visit Website
  24. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    37.9/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    15% UX/UI Design
    40% Usability Testing
    85% Other
    View Profile Visit Website
  25. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Ability to deliver

    38.9/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% UX/UI Design
    45% Usability Testing
    80% Other
    View Profile Visit Website
  26. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    10% Usability Testing
    View Profile Visit Website
  27. UX Team Logotype

    UX Team

    $5,000+
    $100 - $149 / hr
    50 - 249
    Franklin Lakes, NJ

    Ability to deliver

    33.9/40.0
    17.8/20 Reviews
    9.5/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    50% UX/UI Design
    50% Usability Testing
    50% Other
    View Profile Visit Website
  28. Perpetual Logotype

    Perpetual

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    38.8/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    30% UX/UI Design
    33% Usability Testing
    70% Other
    View Profile Visit Website
  29. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    37.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website
  30. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% UX/UI Design
    35% Usability Testing
    75% Other
    View Profile Visit Website

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Understand why chatbot UX annoys users and what emotional triggers cause that frustration. Learn key tactics to design chatbot UX that feels genuinely helpful.

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Usability Testing Agency FAQs

Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.

Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:

  1. Qubstudio

  2. AgileEngine

  3. Excited

  4. Infinum

  5. Creative Navy

  6. Widelab

  7. Merge Rocks

  8. Browser London

  9. Slide UX

  10. Capital Numbers

  11. Lighthouse, now Digital Product People

  12. UX studio

  13. Ailleron

  14. Digital Aptech

  15. UX Connections

Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.

Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:

  • Test planning and participant recruitment
  • Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
  • Accessibility audits and heuristic reviews
  • Eye-tracking, click-stream, and heat-map analysis
  • Competitive benchmarking and A/B testing support
  • Reporting, video highlight reels, and stakeholder workshops

Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.

A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.

User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.

  1. Match expertise to product type (e.g., mobile, SaaS, e-commerce).
  2. Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
  3. Assess their recruitment network to ensure testers mirror your target audience.
  4. Confirm tools, security protocols, and data-handling practices meet your standards.
  5. Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.

  • Guaranteed results or “one-size-fits-all” testing approach
  • Limited or unclear participant recruitment methods
  • Overreliance on automated tools without qualitative insight
  • Lack of transparent pricing or unwillingness to share sample reports
  • Minimal post-test support—findings should translate into actionable design changes

  • How do you recruit and screen participants to match our personas?
  • Which testing methodologies do you recommend for our goals—and why?
  • What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
  • How do you measure the success of a test and track improvements over time?
  • Can you share example reports or client references in our industry?
  • What is the timeline from kickoff to final presentation, and who will be our primary contact?

Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.

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