Top Usability Testing Companies
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Featured
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$10,000+$150 - $199 / hr2 - 9Denver, COServices provided
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See all 76 projectsUsman Group is a UX/UI design firm renowned for enhancing user experiences through strategic, user-centered design solutions. Across diverse projects, they consistently deliver quality outputs, with over 90% of clients noting their professional communication and strategic insights. Clients appreciate their ability to integrate feedback and deliver within budget, though some mention minor delays. Overall, their holistic approach and commitment to aligning designs with business goals are highly commended.
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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UndisclosedUndisclosedFreelancer
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CJ STUDIO is a Leeds, England-based branding firm. They specialize in Branding and Marketing Strategy.
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$1,000+$50 - $99 / hrFreelancer
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Design by Adrian, a small branding agency, is located in London, England. The team offers Branding and Web Design.
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$1,000+$50 - $99 / hrFreelancer
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Flashback LLC is a branding company. Established in 2020, the agency is based in Hampden, Maine. Their services include Branding and Web Design.
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UndisclosedUndisclosedFreelancer
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Pixelowave is a web design company. Headquartered in New Delhi, India, the team focuses on Web Design and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancer
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Social media marketing company Alpineer Marketing Company is headquartered in Portland, Oregon. They focus on Social Media Marketing and Search Engine Optimization and were established in 2021.
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$1,000+$25 - $49 / hrFreelancer
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Crewninds is a Digital Strategy company founded in 2024. The team offers Digital Strategy and Social Media Marketing and is located in Vellore, India.
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$1,000+$100 - $149 / hrFreelancer
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Crispy Labs is a web design agency. The Portsmouth, England-based firm was launched in 2024. Their team focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed50 - 249Shibuya, Japan
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Launched in 2011, Goodpatch is a branding firm. The team specializes in Branding and Event Marketing and is headquartered in Shibuya, Japan.
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UndisclosedUndisclosedFreelancer
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Design Grow is a branding company. They were founded in 2025 and specialize in Branding and Social Media Marketing.
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$1,000+$25 - $49 / hrFreelancer
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Anibal Blasutti is a branding company. Their small team is in Buenos Aires, Argentina and focuses on Branding and Web Design. The agency was founded in 2010.
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$1,000+$50 - $99 / hrFreelancer
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Alnitech is a SEO company. The team is based in Hamilton, Canada, and their services include Search Engine Optimization and Pay Per Click.
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$1,000+$50 - $99 / hrFreelancer
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Founded in 2025, Boxify Web Designs is a web design agency. The agency specializes in Web Design and UX/UI Design, and is small.
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UndisclosedUndisclosedFreelancer
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Founded in 2023, Diseño web creaar.es is a SEO company. The firm specializes in Search Engine Optimization and Web Design, and is small.
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UndisclosedUndisclosedFreelancer
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DRIVE MARKETING & REVIEWS is a Content Marketing company located in Wichita, Kansas. Their services include Content Marketing and Search Engine Optimization.
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$5,000+UndisclosedFreelancer
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Marc Friedman Design Agency is a Tel Aviv-Yafo, Israel-based web design agency. Established in 2024, the team offers Web Design and UX/UI Design.
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$1,000+< $25 / hrFreelancer
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NeuroStack is a web design company. The Mingora, Pakistan-based agency was established in 2017. Their team offers Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Orbodigital, a SEO company, was founded in 2023. The team provides Search Engine Optimization and Web Design and is located in San Diego, California.
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$1,000+$50 - $99 / hrFreelancer
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Skillup Institute is a social media marketing firm in Chattogram, Bangladesh. Established in 2021, the team provides Social Media Marketing and Search Engine Optimization.
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$1,000+$150 - $199 / hrFreelancer
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Frugal Engineering Inc is a web design company headquartered in Broomfield, Colorado. Founded in 2023, the team provides Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Digital Strategy company Illuminate Legal Media is in Bloomington, Minnesota. Their services include Digital Strategy and Email Marketing.
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$5,000+$150 - $199 / hrFreelancer
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Surgeon Visibility Partners is a small Advertising company established in 2025. Their services include Advertising and Branding.
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UndisclosedUndisclosedFreelancer
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Zainads is a social media marketing company. The Kochi, India-based team provides Social Media Marketing and Content Marketing.
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Undisclosed< $25 / hrFreelancer
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MarkFluence is a social media marketing company. The Kochi, India-based firm was founded in 2025. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosedFreelancer
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Sofie Nguyen is an UX company. The team offers UX/UI Design and Product Design, and the agency is headquartered in Munich, Germany.
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$1,000+$25 - $49 / hrFreelancer
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Higher Foundations Website Services is a branding firm. Their team is in Aliquippa, Pennsylvania and focuses on Branding and Search Engine Optimization.
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Undisclosed$50 - $99 / hrFreelancer
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RN 42 IT Services is a Mobile & App Marketing company. In Palo Alto, California, their small team focuses on Mobile & App Marketing and Web Design. The agency was launched in 2023.
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Undisclosed< $25 / hrFreelancerStoke-on-Trent, England
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N15 Labs, a web design company, was founded in 2025. They specializes in Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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IFiCode Inclusive is a web design agency founded in 2025. The team provides Web Design and UX/UI Design and is headquartered in Kathmandu, Nepal.
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$5,000+UndisclosedFreelancer
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Loratya Studio is a web design agency. They are headquartered in Jönköping, Sweden. Their team specializes in Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Digitallymuskan is a social media marketing company. Their small team is based in Ahmedabad, India. Their services include Social Media Marketing and Web Design.
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Undisclosed$50 - $99 / hrFreelancer
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A.lee.miller is an Advertising company. The Berlin, Germany-based company was established in 2025. Their team specializes in Advertising and Branding.
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$1,000+$25 - $49 / hrFreelancer
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Web design company CODEMEONLINE was founded in 2024. The team focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Charleston Growth Lab is a SEO services firm established in 2025. The small team offers Search Engine Optimization and Web Design.
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$1,000+< $25 / hrFreelancer
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SRM Digital Trends, a Content Marketing company, was launched in 2025. The company provides Content Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hrFreelancer
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Web Zenius – Web / App Design • SEO • Social Media is a small web design agency in Delhi, India. The team specializes in Web Design and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancer
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Established in 2020, Muhammad Adeel is a web design agency. Their services include Web Design and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancer
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WYN Tech is a web design agency. They were launched in 2025 and provide Web Design and UX/UI Design.
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Undisclosed$100 - $149 / hrFreelancer
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Headquartered in Elwood, Australia, Pixelhatch is an Advertising company. They specialize in Advertising and Branding.
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Undisclosed$25 - $49 / hr2 - 9
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Graphic design company Studio 77 was launched in 2022. The small team offers Graphic Design and Logo.
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$1,000+$100 - $149 / hrFreelancerDublin, Ireland
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Web design company Webbyness is headquartered in Dublin, Ireland. They specialize in Web Design and UX/UI Design.
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$5,000+$100 - $149 / hr10 - 49
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See all 5 projectsTaurus Media - Out of Business was a digital marketing agency known for providing a wide range of services including SEO, social media advertising, website development, and ROI-driven strategy development. Overall, 100% of the reviews highlighted their effective project management and innovative solutions, with clients consistently expressing satisfaction and noting improvements in sales and Google rankings. Notably, their ability to meet client-specific needs was frequently mentioned.
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$1,000+$150 - $199 / hr10 - 49
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White Rabbit is a web design agency. Their team is based in Los Angeles, California and focuses on Web Design and Logo.
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$1,000+$50 - $99 / hr2 - 9Hemel Hempstead,, England
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Bencium AI Consultants, a small AI development company, is in Hemel Hempstead,, England. Their services include Artificial Intelligence and AI Consulting.
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$1,000+$25 - $49 / hr2 - 9Mira Bhayandar, India
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KodeKult is an e-commerce development firm. Launched in 2020, the agency is based in Mira Bhayandar, India. Their team offers E-Commerce Development and Web Design.
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$1,000+$100 - $149 / hr2 - 9Taupō, New Zealand
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Embed Web Design, an e-commerce development firm, was launched in 2021. The team provides E-Commerce Development and Web Design.
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Undisclosed$25 - $49 / hr2 - 9Brașov, Romania
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WizzDesign is a branding firm. The agency is located in Brașov, Romania. Their team specializes in Branding and Web Design.
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$5,000+$50 - $99 / hr2 - 9Itasca, IL
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Lunara Digital is a Digital Strategy company. Established in 2020, the company is headquartered in Itasca, Illinois. Their team specializes in Digital Strategy and Branding.
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$5,000+$100 - $149 / hr2 - 9Lovedale, Australia
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McLaren Solutions is an UX company. They were launched in 2014 and offer UX/UI Design and Web Development.
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$5,000+$25 - $49 / hr2 - 9
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Launched in 2022, e—b agency is a branding agency. The firm focuses on Branding and Web Design, and is small.
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UndisclosedUndisclosed2 - 9
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OFD Co. Is an UX design company. They are based in Shanghai, China and have small team. Their services include UX/UI Design and Advertising.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.4/40.017.6/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.8/40.018.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr10 - 49Warszawa, Poland
Ability to deliver
37.1/40.017.6/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design45% Usability Testing50% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% UX/UI Design40% Usability Testing85% Other -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.9/40.019.8/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+$100 - $149 / hr50 - 249Franklin Lakes, NJ
Ability to deliver
33.9/40.017.8/20 Reviews9.5/10 Clients & Experience6.7/10 Market PresenceService focus
50% UX/UI Design50% Usability Testing50% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.8/40.018.8/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other
Latest Usability Testing Articles
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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.