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Top Usability Testing Companies

A great digital product only succeeds when real people find it intuitive, accessible, and enjoyable. That’s where leading usability testing agencies come in—they uncover friction points and translate insights into actionable improvements. Clutch makes it easy to connect with trusted partners through thousands of verified client reviews, detailed case studies, and transparent ratings. Use the filters on this page to sort firms by budget, location, industry focus, and more, or explore top markets such as the United States, United Kingdom, and Canada. Every listing has been vetted by our research team, so you can hire with confidence and accelerate product success.
Ratings Updated: April 1, 2026
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15 Leaders 15 Contenders

17,137 Companies

User Experience Focus: Usability Testing

List of the Top Usability Testing Firms

  • Featured

    What are Featured Providers?

    QAlified Logotype

    QAlified

    4.9 21 reviews
    Premier Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Montevideo, Uruguay

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a company specializing in UX/UI design services, focusing on user-centered and digital interface design. Reviews highlight their effective communication and thorough project management, with 100% of feedback noting successful identification and resolution of UX issues. Despite initial language challenges, QAlified swiftly adapted to client needs, ensuring a smooth collaboration.

    See all 21 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, QAlified has received positive feedback for their quality assurance services, particularly in improving site stability and reducing high-severity issues post-release. Clients praised their strong project management, timely deliverables, and seamless integration into existing workflows. Notably, their transparency and cultural alignment fostered a collaborative environment, enhancing trust. While clients suggested exploring test automation earlier, the overall sentiment remains highly favorable, highlighting QAlified as a reliable partner.
    Read 1 Recent Review
    0 of 1 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web App UX for Lending Company

    4.0 — After getting to know the internal system, QAlified worked on the UX of a web app. They identified problem areas and also advised on how to improve the product. Read more
    Read 1 Review

    Industry Experience

    QAlified has demonstrated strong expertise across multiple industries, including healthcare, media, education, and manufacturing. Clients praised their thoroughness in quality assurance, performance testing, and usability, resulting in improved application reliability and user satisfaction. Overall sentiment is highly positive, highlighting their adaptability, effective communication, and commitment to delivering quality solutions. Companies in healthcare, media, and education particularly benefited from their tailored approach, making QAlified a suitable partner for organizations seeking robust testing and quality assurance services.

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    Select Industry to see insights

    Information technology IT Services Media Software Advertising & marketing Manufacturing Education Government Retail

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (3) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently noted that QAlified offers good value for money, with several reviews highlighting that their pricing fits within budgets while delivering high-quality results. For instance, one client emphasized that their choice was based on QAlified’s good value for cost, while another praised their ability to deliver high-quality findings on time. Overall sentiment reflects satisfaction with the cost-effectiveness of QAlified's services, aligning well with client expectations.
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  • Geek Haus Logotype

    Geek Haus

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% Content Marketing
    20% Conversion Optimization +2
    20% Market Research
    20% Marketing Strategy

    Focus Areas

    50% Usability Testing
    30% User Research
    20% UX Strategy

    Geek Haus is a Los Angeles, California-based Market Research company. The team specializes in Market Research and Marketing Strategy.

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  • Question Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Windsor, England

    Services provided

    20% UX/UI Design
    20% Branding
    20% Graphic Design +2
    20% Product Design
    20% Video Production

    Focus Areas

    50% Usability Testing
    50% User Research

    Question is a branding company. Based in Windsor, England, their small team offers Branding and UX/UI Design. The company was founded in 2008.

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  • Inflexion Software Logotype

    4.8 7 reviews
    $10,000+
    $25 - $49 / hr
    10 - 49
    Ciudad de México, Mexico

    Services provided

    30% UX/UI Design
    20% Product Design
    10% Custom Software Development +4
    10% E-Commerce Development
    10% Low/No Code Development
    10% Mobile App Development
    10% Web Design

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Inflexion Software is a specialized company that offers User Experience (UX) and User Interface (UI) design services, particularly focused on website revamps. They consistently deliver high-quality UX improvements and are praised for their effective project management and personalized approach. Their work led to enhanced design and clarity, with 100% of reviewers highlighting improved UX outcomes.

    See all 7 projects

    Reviews mention Reliable

    Inflexion Software has received positive feedback regarding their reliability from clients. One project manager noted their consistent communication via WhatsApp and weekly meetings, highlighting their reliable project management skills and willingness to address challenges. The developed web application has been smooth-running, with early users affirming its functionality. Clients appreciate Inflexion Software's dedication, describing them as a partner rather than a mere service provider, which reinforces the overall sentiment of reliability in their services.
    • Custom Web App Dev for Brewing Company
      4.5 Sep 10, 2021

      Inflexion Software has reliable project management skills — they’re always willing to explore solutions that can address any problems that come up. We’ve only dealt with minor development issues, which have led to small delays. They work more like our partner than a service provider, and we appreciate them for that level of dedication.

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    1 of 1 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web Dev & Design for Text Analysis Platform

    5.0 — A text analysis platform has hired Inflexion Software to revamp their WordPress site. They're also tasked with optimizing the site for SEO and implementing improvements. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Inflexion Software is frequently praised for providing good value for money, with clients noting competitive pricing and quality deliverables. One CEO highlighted their 'good value for cost' and effective project management, while another client appreciated their 'competitive rates' and innovative solutions. Overall, clients express satisfaction with the balance of cost and quality, although some noted that while prices are fair, they are not the cheapest in the market.
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    Mexico (3) United States (2) Ecuador (1)
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  • EcDev Studio Logotype

    5.0 4 reviews
    $5,000+
    $25 - $49 / hr
    10 - 49
    L'viv, Ukraine

    Services provided

    25% UX/UI Design
    35% Web Development
    15% E-Commerce Development +4
    14% Low/No Code Development
    5% Branding
    5% Graphic Design
    1% Custom Software Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    EcDev Studio is a versatile development company providing services in e-commerce web development, HR-tech cloud solutions, and backend support for websites. They receive overwhelmingly positive feedback, with clients praising their project management skills, technical expertise, and ability to tackle complex challenges. Approximately 100% of the reviewers highlight their impressive communication and dedication to project goals.

    See all 4 projects

    Reviews mention Experienced

    The feedback regarding EcDev Studio's experience is overwhelmingly positive. Clients commend their capacity to deliver high-quality work with minimal defects, highlighting their structured approach and ability to manage complex projects effectively. One client noted, "Their project management is amazing," and praised their adherence to deadlines and agile methodologies. The team was appreciated for their problem-solving skills and understanding of client objectives, with no significant areas for improvement identified.
    • Cloud Consulting & Custom Software Dev for Automated HR Platform
      5.0 Mar 17, 2022

      Their team was very thoughtful and well-structured, and I liked how they approached the project and took things off of our hands to study the product in depth with their own architects. They never dropped the ball on us, and it was a great experience. Their experience with newer technologies and products also made our collaboration more interesting.

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    Industry Experience

    EcDev Studio has demonstrated expertise across various industries, including e-commerce, human resources, IT services, and software development. Clients commend their effective project management, high-quality work, and ability to handle complex challenges. Positive feedback emphasizes their proactive communication, adaptability, and solid technical skills. Overall, they are well-suited for projects requiring cloud solutions, e-commerce platforms, and software development, making them a strong choice for businesses in these sectors.

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    Select Industry to see insights

    Other Industry Human Resources IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with EcDev Studio's cost and value for money. One client noted a substantial investment of $250,000 over four years, highlighting the ongoing partnership's effectiveness. Another mentioned a $50,000 investment for high-quality work with minimal defects. A third client appreciated the affordability, stating cost was a key factor in their decision to collaborate. Overall, feedback indicates that EcDev Studio delivers strong value relative to their pricing, with clients recommending clear specifications for optimal engagement.
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    United States (3) Australia (1)
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  • Flexen Lab- Out Of Business Logotype

    5.0 3 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Brooklyn, NY

    Services provided

    25% UX/UI Design
    25% Web Development
    20% Web Design +3
    10% Custom Software Development
    10% Low/No Code Development
    10% Search Engine Optimization

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Flexen Lab- Out Of Business was a versatile web development company that specialized in creating modern, user-friendly websites and comprehensive market strategies. Across reviews, 100% praised their effective communication, timely delivery, and value for cost. Clients reported significant increases in website traffic, engagement, and conversion rates, showcasing their impact on business growth.

    See all 3 projects

    Reviews mention High-quality work

    Flexen Lab consistently receives high praise for their high-quality work, as evidenced by client testimonials highlighting their effective project management and exceptional deliverables. One client noted the 'visually stunning and user-friendly website' they created, while another emphasized the 'high-quality, professional solutions' that led to a significant increase in productivity and sales. Overall, clients commend Flexen Lab for their commitment to excellence and ability to exceed expectations.
    • Marketing Strategy & Web Dev & Design for Furniture Retailer
      5.0 May 16, 2024

      The development team employed cutting-edge technologies and best practices to build a robust, scalable, and user-friendly website. Their technical expertise ensured top-notch performance and security. Flexen Lab actively sought and incorporated our feedback throughout the project, ensuring that the final deliverables met and exceeded our expectations.

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    • Web Dev, Design & SEO for Real Estate Company
      5.0 Feb 29, 2024

      The project management team at Flexen Lab demonstrated professionalism in all aspects of their work. They provided expert guidance, maintained a structured approach, and ensured that all project deliverables were of high quality. What stood out most about Flexen Lab was their ability to offer high-quality, professional solutions at an affordable price, making them an ideal partner for start-ups like Boomerang.

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    Industry Experience

    Flexen Lab has demonstrated expertise in the hospitality, retail, and real estate industries. Clients in hospitality praised their ability to enhance website traffic and customer engagement through modern design and effective communication. In retail, they excelled in market research and e-commerce website development, leading to significant brand growth and user engagement. Their real estate clients noted improvements in user experience and conversion rates, showcasing their impactful digital strategies. Overall, Flexen Lab is well-suited for projects focused on website optimization and market strategy across these sectors.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Retail Real estate

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Flexen Lab consistently received positive feedback regarding their pricing and value for money. Clients noted that their pricing fit within budget constraints while providing good value for the services rendered. For instance, one client highlighted that they were impressed by the high-quality solutions offered at an affordable price, which significantly enhanced their website's functionality and aesthetics. Overall, the sentiment reflects satisfaction with the cost-effectiveness and the substantial returns on investment achieved through their projects.
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    More responsive than most other service providers

    Flexen Lab- Out Of Business is very responsive

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  • LEWIS Purestone Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    London , England

    Services provided

    10% UX/UI Design
    20% Content Marketing
    20% Web Design +5
    10% Branding
    10% Custom Software Development
    10% Email Marketing
    10% Marketing Strategy
    10% Social Media Marketing

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Launched in 2005, LEWIS Purestone is a small Content Marketing company headquartered in London , England. Their team offers Content Marketing and Web Design.

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  • Gibe Digital Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Bristol , England

    Services provided

    10% UX/UI Design
    10% Application Testing
    10% Branding +7
    10% Custom Software Development
    10% Digital Strategy
    10% E-Commerce Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    50% Usability Testing
    50% User Research

    Gibe Digital is a branding firm launched in 2009. The agency specializes in Branding and Digital Strategy, and is small.

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  • ZDCA Design & Development Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Santa Rosa, CA

    Services provided

    30% UX/UI Design
    20% Web Development
    10% Branding +4
    10% E-Commerce Development
    10% Graphic Design
    10% Search Engine Optimization
    10% Video Production

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    ZDCA Design & Development is an UX company. The team provides UX/UI Design and Web Development and is based in Santa Rosa, California.

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  • Product Insight Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Acton, MA

    Services provided

    20% UX/UI Design
    80% Product Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Product Insight is a Product Design company. The team focuses on Product Design and UX/UI Design, and the agency is located in Acton, Massachusetts.

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  • Penrose CDB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Services provided

    20% UX/UI Design
    20% Branding
    20% Business Consulting +2
    20% Public Relations
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    UX design company Penrose CDB was established in 2012. The firm provides UX/UI Design and Branding, and is small.

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  • Plus11 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Provo, UT

    Services provided

    20% UX/UI Design
    20% Digital Strategy
    20% Mobile & App Marketing +2
    20% Social Media Marketing
    20% Web Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Established in 2009, Plus11, a small UX company, is located in Provo, Utah. Their services include UX/UI Design and Digital Strategy.

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  • Improvesa Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Las Palmas, Mexico

    Services provided

    25% UX/UI Design
    50% Web Development
    13% Staffing +1
    12% HR Outsourcing

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Headquartered in Las Palmas, Mexico, Improvesa is a small website development company. Their services include Web Development and UX/UI Design.

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  • Fonk Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Amsterdam, Netherlands

    Services provided

    20% UX/UI Design
    30% Mobile App Development
    20% Branding +2
    20% Market Research
    10% Marketing Strategy

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Small mobile app development company Fonk, is in Amsterdam, Netherlands. The team focuses on Mobile App Development and UX/UI Design.

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  • ELTALLER Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Santo Domingo, Dominican Republic

    Services provided

    10% UX/UI Design
    20% Branding
    20% Market Research +3
    20% Public Relations
    20% Search Engine Optimization
    10% Digital Strategy

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Headquartered in Santo Domingo, Dominican Republic, ELTALLER is a small branding agency. Their services include Branding and Market Research.

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  • NeoDesign Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    München, Germany

    Services provided

    10% UX/UI Design
    30% Search Engine Optimization
    30% Web Development +2
    20% Web Design
    10% Mobile App Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Established in 2004, NeoDesign is a SEO agency. In München, Germany, the team offers Search Engine Optimization and Web Development.

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  • WACHTER PARTNER Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    München, Germany

    Services provided

    10% UX/UI Design
    20% Branding
    20% Digital Strategy +3
    20% Print Design
    20% Search Engine Optimization
    10% Mobile App Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Headquartered in München, Germany, WACHTER PARTNER is a branding agency. They focus on Branding and Digital Strategy and were founded in 2008.

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  • Covenant Technology Partners Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    St. Louis, MO

    Services provided

    20% UX/UI Design
    20% BI & Big Data Consulting & SI
    20% Cloud Consulting & SI +2
    20% IT Managed Services
    20% IT Strategy Consulting

    Focus Areas

    40% Usability Testing
    40% UX Strategy
    20% User Research

    Covenant Technology Partners is a small UX design agency based in St. Louis, Missouri. The team offers UX/UI Design and BI & big data consulting & SI.

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  • Hyperlab Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Göteborg, Sweden

    Services provided

    30% UX/UI Design
    30% Web Design
    20% E-Commerce Development +1
    20% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Launched in 2013, Hyperlab is an UX agency. The team focuses on UX/UI Design and Web Design.

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  • SPRIGS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Amsterdam, Netherlands

    Services provided

    20% UX/UI Design
    40% Web Development
    20% Mobile App Development +1
    20% Search Engine Optimization

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    SPRIGS is a small website development company. They provide Web Development and UX/UI Design and were established in 2010.

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  • Ebizproduction Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Marseille, France

    Services provided

    20% UX/UI Design
    40% Web Design
    20% Digital Strategy +1
    20% Graphic Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Ebizproduction is a small web design agency. Launched in 1998, the team focuses on Web Design and UX/UI Design.

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  • Think on Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bilbo, Spain

    Services provided

    25% UX/UI Design
    25% E-Commerce Development
    25% Email Marketing +1
    25% Search Engine Optimization

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Think on Marketing is an UX design agency. The team focuses on UX/UI Design and E-Commerce Development, and the firm is based in Bilbo, Spain.

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  • Alyka Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Subiaco, Australia

    Services provided

    10% UX/UI Design
    20% Social Media Marketing
    15% Email Marketing +4
    15% Search Engine Optimization
    15% Web Design
    15% Web Development
    10% Mobile App Development

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Alyka is a social media marketing company headquartered in Subiaco, Australia. The team specializes in Social Media Marketing and Email Marketing.

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  • Zorraquino Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bilbao, Spain

    Services provided

    25% UX/UI Design
    25% Advertising
    25% Branding +1
    25% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Zorraquino is a small Bilbao, Spain-based Advertising company. The team focuses on Advertising and UX/UI Design.

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  • Zebra Strategies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    80% Market Research
    10% Business Consulting

    Focus Areas

    50% Usability Testing
    50% User Research

    Founded in 2000, Zebra Strategies is a Market Research company. The team focuses on Market Research and UX/UI Design and is located in New York, New York.

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  • ZIBOR DESARROLLADORES Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Medellín, Colombia

    Services provided

    25% UX/UI Design
    50% Custom Software Development
    25% IT Strategy Consulting

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    ZIBOR DESARROLLADORES is a small software development firm located in Medellín, Colombia. The team specializes in Custom Software Development and UX/UI Design.

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  • Tianjin Yinhe Bairong Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tianjin, China

    Services provided

    25% UX/UI Design
    25% Logo
    25% Web Design +1
    25% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Tianjin Yinhe Bairong Technology Co., Ltd. Is a Tianjin, China-based web design agency. They focus on Web Design and UX/UI Design and were established in 2014.

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  • Tianjin Tianxunda Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tianjin, China

    Services provided

    25% UX/UI Design
    25% BI & Big Data Consulting & SI
    25% Custom Software Development +1
    25% Mobile App Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    UX design company Tianjin Tianxunda Technology Co., Ltd. Is headquartered in Tianjin, China. Their services include UX/UI Design and BI & big data consulting & SI.

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  • redhotmagma GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Stuttgart, Germany

    Services provided

    20% UX/UI Design
    20% Cloud Consulting & SI
    20% Custom Software Development +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Redhotmagma GmbH is an user experience agency located in Stuttgart, Germany. Their services include UX/UI Design and cloud consulting & SI.

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  • Kaliop Poland Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Słupsk, Poland

    Services provided

    20% UX/UI Design
    20% Business Consulting
    20% E-Commerce Development +2
    20% ECM Consulting and SI
    20% Mobile App Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Kaliop Poland, an UX design agency, offer UX/UI Design and ECM consulting and SI. They were established in 2004.

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  • Studiosight Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Orem, UT

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Marketing Strategy +3
    20% Web Design
    10% Mobile App Development
    10% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Studiosight is a Marketing Strategy company. They are headquartered in Orem, Utah. Their team specializes in Marketing Strategy and Web Design.

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  • Impulz Digital (Shanghai) Co., Ltd. Logotype

    Impulz Digital (Shanghai) Co., Ltd.

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    25% UX/UI Design
    25% Branding
    25% Custom Software Development +1
    25% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Impulz Digital (Shanghai) Co., Ltd. Is a small Shanghai, China-based branding agency. Their services include Branding and Web Design.

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  • Dynamic Dog Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Stockholm, Sweden

    Services provided

    20% UX/UI Design
    30% Digital Strategy
    20% Video Production +3
    10% Content Marketing
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Digital Strategy company Dynamic Dog was established in 1999. The small team provides Digital Strategy and Web Design.

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  • IES Italia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Milano, Italy

    Services provided

    10% UX/UI Design
    15% Blockchain
    15% Blockchain Marketing +5
    15% Content Marketing
    15% IoT Development
    10% Branding
    10% Broadcast Video
    10% Product Design

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Launched in 2009, IES Italia is a small Milano, Italy-based Content Marketing company. Their services include Content Marketing and IoT development.

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  • MilestoneZero Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Lahore, Pakistan

    Services provided

    25% UX/UI Design
    40% AI Development
    25% Web Development +1
    10% AR/VR Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Launched in 2018, MilestoneZero is a small artificial intelligence company in San Jose, California and Lahore, Pakistan. Their team provides Artificial Intelligence and UX/UI Design.

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  • Aorton Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Westborough, MA

    Services provided

    20% UX/UI Design
    20% AR/VR Development
    20% Blockchain +3
    20% Mobile App Development
    10% AI Consulting
    10% AI Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Based in Westborough, Massachusetts, Aorton Inc is a small user experience agency. Their services include UX/UI Design and Mobile App Development.

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  • DesignX Studio Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    City of London, England

    Services provided

    25% UX/UI Design
    25% AR/VR Development
    25% Mobile App Development +1
    25% Web Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    DesignX Studio is an UX design company launched in 2016. Their services include UX/UI Design and Web Development.

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  • GOL Technologies (Pvt) Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Islamabad, Pakistan

    Services provided

    20% UX/UI Design
    20% Application Testing
    20% DevOps Managed Services +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Established in 2012, GOL Technologies (Pvt) Ltd is a small Islamabad, Pakistan-based user experience design agency. Their team provides UX/UI Design and Web Development.

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  • Tribech Solutions Pvt. Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Karachi, Pakistan

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Tribech Solutions Pvt. Ltd. Is a SEO services firm founded in 2015. The team offers Search Engine Optimization and UX/UI Design and is based in Karachi, Pakistan.

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  • FHA Technology (Private) Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Rawalpindi, Pakistan

    Services provided

    20% UX/UI Design
    40% Web Development
    20% Branding +1
    20% Mobile App Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Founded in 2016, FHA Technology (Private) Limited is a website development firm. Their team provides Web Development and Branding.

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  • ClickseeDesign Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bangkok, Thailand

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Web Development +4
    15% Advertising
    15% Social Media Marketing
    10% Digital Strategy
    10% Web Design

    Focus Areas

    50% Usability Testing
    30% UX Strategy
    20% User Research

    ClickseeDesign is a small website development company. Launched in 1999, the team provides Web Development and Mobile App Development.

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  • Tin Soldier Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Auckland, New Zealand

    Services provided

    20% UX/UI Design
    20% Cloud Consulting & SI
    20% E-Commerce Development +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Launched in 1997, Tin Soldier Limited, a small UX design company, is based in Auckland, New Zealand. Their services include UX/UI Design and cloud consulting & SI.

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  • enableIT Logotype

    enableIT

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    20% UX/UI Design
    20% BI & Big Data Consulting & SI
    20% Cloud Consulting & SI +2
    20% Custom Software Development
    20% Mobile App Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    EnableIT is an user experience agency. The firm is headquartered in Toronto, Canada and New York, New York. Their services include UX/UI Design and BI & big data consulting & SI.

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  • Columbus Technology Solutions, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mississauga, Canada

    Services provided

    20% UX/UI Design
    20% Business Consulting
    20% Cloud Consulting & SI +2
    20% Custom Software Development
    20% DevOps Managed Services

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Columbus Technology Solutions, Inc. Is a small user experience agency founded in 2005. Their team provides UX/UI Design and cloud consulting & SI.

    Read more
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  • Devsdom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brighton, CO

    Services provided

    20% UX/UI Design
    20% AR/VR Development
    20% Blockchain +2
    20% Custom Software Development
    20% Mobile App Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Devsdom, an UX company, is headquartered in Brighton, Colorado. They focus on UX/UI Design and Custom Software Development.

    Read more
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  • ZealoTech People Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Mateo, CA

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +3
    20% Recruitment Process Outsourcing
    10% AI Development
    10% Web Design

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Launched in 2018, ZealoTech People is an user experience company. Headquartered in San Mateo, California and Nashik, India, the team specializes in UX/UI Design and Custom Software Development.

    Read more
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  • EIT Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ewing Township, NJ

    Services provided

    10% UX/UI Design
    20% Application Testing
    20% IT Strategy Consulting +5
    10% DevOps Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Search Engine Optimization
    10% Web Development

    Focus Areas

    50% Usability Testing
    50% User Research

    EIT Consulting is a small IT strategy consulting company. They focus on IT strategy consulting and Application Testing and were established in 2014.

    Read more
    View Profile
  • 4A Consulting, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ellicott City, MD

    Services provided

    10% UX/UI Design
    10% Application Testing
    10% BI & Big Data Consulting & SI +7
    10% Cloud Consulting & SI
    10% Compliance Consulting
    10% Corporate Training & Coaching
    10% Cybersecurity
    10% DevOps Managed Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    50% Usability Testing
    30% User Research
    20% UX Strategy

    4A Consulting, LLC is an Ellicott City, Maryland-based user experience design agency. Their services include UX/UI Design and IT strategy consulting.

    Read more
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  • Lëc Média Logotype

    Lëc Média

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    30% UX/UI Design
    35% Conversion Optimization
    35% Ecommerce Marketing

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Launched in 2018, Lëc Média is a Conversion Optimization company. Their team provides Conversion Optimization and Ecommerce Marketing.

    Read more
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  • Software Built By Design, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Plano, TX

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% E-Commerce Development +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Software Built By Design, Inc. Is an user experience agency. They specialize in UX/UI Design and Custom Software Development and are located in Plano, Texas.

    Read more
    View Profile
  • Mobulous Logotype

    4.7 98 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Noida, India

    Services provided

    20% UX/UI Design
    50% Mobile App Development
    30% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Mobulous is a professional app development company specializing in UX/UI design, creating user-centric digital interfaces for various industries. Across reviews, clients consistently praised Mobulous for their ability to integrate complex functionalities while maintaining intuitive designs, with over 80% highlighting their strong communication and project management skills. The company has a 95% positive feedback rate, particularly valuing their dedication to quality and timely delivery.

    See all 98 projects

    Reviews mention Adaptable

    Client feedback reflects a strong sentiment of adaptability regarding Mobulous. One client highlighted the team's ability to quickly align with their working style despite cultural differences, facilitating effective communication and project execution. Another client praised Mobulous for their responsiveness to requests and adjustments, which contributed to a seamless development process. Overall, the reviews indicate that Mobulous effectively tailored their approach to meet diverse client needs, enhancing satisfaction and project outcomes.
    • Mobile App Development & UX/UI Design for Blockchain Company
      5.0 Sep 23, 2024

      What really stood out with Mobulous was their ability to get the job done without delay. Their team was professional and despite the cultural differences in how we work, they adapted to our way of working quickly. The open communication made it easy to align our goals and build trust.

      Read Full Review
    • Mobile App Dev & UI/UX Design for Travel Agency
      5.0 Dec 24, 2023

      Their project management was efficient; all milestones were delivered on schedule, and they quickly made adjustments based on our feedback. They used an agile methodology that helped them create a perfect on-demand mobile app on time.

      Read Full Review
    Read All Reviews
    23 of 24 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Mobile App Dev & UX/UI Design for Telecomms Contractor

    5.0 — Mobulous developed and designed a mobile app for a telecommunications contractor. The team created the design, user flow, backend, and reporting tools, and added scalability to implement features Read more
    Read 24 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (37) Less than $10,000 (15) $50,000 to $199,999 (11) $200,000 to $999,999 (1)

    What Clients Have Said

    Mobulous is frequently praised for delivering good value for cost, with multiple clients noting that their pricing aligns well with the quality of service provided. For instance, one client appreciated their 'good value for cost' and another highlighted that Mobulous 'fit our budget.' Overall, the sentiment is positive, with clients feeling they received strong outcomes relative to their investment, although some noted that clarity on costs related to changes could be improved.
    Read All Reviews

    View projects from:

    United States (24) India (15) England (14) Australia (2) Canada (2) Germany (2) Italy (1) Philippines (1) Qatar (1) Saudi Arabia (1) Uganda (1) Ireland (1) Northern Ireland (1) Ghana (1)
    View Profile

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AgileEngine
2 Qubstudio
3 Excited
4 Browser London
5 Creative Navy
6 Widelab
7 Merge Rocks
8 DOOR3
9 Capital Numbers
10 PowerGate Software
11 UX Connections
12 UX studio
13 Ailleron
14 QUARTE
15 Slide UX

List of the Top 15 Usability Testing Firms

  1. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    39/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.4/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  3. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    35% Usability Testing
    10% Other
    View Profile Visit Website
  4. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.3/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    70% UX/UI Design
    35% Usability Testing
    30% Other
    View Profile Visit Website
  5. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  6. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  7. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    35% Usability Testing
    40% Other
    View Profile Visit Website
  8. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    33% UX/UI Design
    35% Usability Testing
    67% Other
    View Profile Visit Website
  9. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    $25 - $49 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  10. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    38.7/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    15% UX/UI Design
    40% Usability Testing
    85% Other
    View Profile Visit Website
  11. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% Usability Testing
    35% Other
    View Profile Visit Website
  12. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.6/40.0
    17.8/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  13. Ailleron Logotype

    Ailleron

    $25,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    36.2/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  14. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  15. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    37.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  16. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  17. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  18. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  19. Tangivel Logotype

    Tangivel

    $50,000+
    $50 - $99 / hr
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    35.8/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    50% UX/UI Design
    40% Usability Testing
    50% Other
    View Profile Visit Website
  20. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% UX/UI Design
    45% Usability Testing
    80% Other
    View Profile Visit Website
  21. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39.6/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  22. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    38.2/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website
  23. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    10% Usability Testing
    View Profile Visit Website
  24. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    38.3/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    100% UX/UI Design
    22% Usability Testing
    View Profile Visit Website
  25. Flying Bisons Logotype

    Flying Bisons

    $50,000+
    $50 - $99 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  26. Gapsy Studio Logotype

    Gapsy Studio

    $5,000+
    $25 - $49 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% UX/UI Design
    50% Usability Testing
    80% Other
    View Profile Visit Website
  27. ArcTouch Logotype

    ArcTouch

    $100,000+
    $50 - $99 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    38/40.0
    18/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  28. Dreamten Logotype

    Dreamten

    $25,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Ability to deliver

    37.6/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  29. Adam Fard UX Studio Logotype

    Adam Fard UX Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    New York, NY

    Ability to deliver

    36.9/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  30. Perpetual Logotype

    Perpetual

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    38.5/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    30% UX/UI Design
    33% Usability Testing
    70% Other
    View Profile Visit Website

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Jeanette Godreau

Understand why chatbot UX annoys users and what emotional triggers cause that frustration. Learn key tactics to design chatbot UX that feels genuinely helpful.

UX Scaling

Usability Testing Agency FAQs

Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.

Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:

  1. Qubstudio

  2. AgileEngine

  3. Excited

  4. Infinum

  5. Creative Navy

  6. Widelab

  7. Merge Rocks

  8. Browser London

  9. Slide UX

  10. Capital Numbers

  11. Lighthouse, now Digital Product People

  12. UX studio

  13. Ailleron

  14. Digital Aptech

  15. UX Connections

Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.

Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:

  • Test planning and participant recruitment
  • Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
  • Accessibility audits and heuristic reviews
  • Eye-tracking, click-stream, and heat-map analysis
  • Competitive benchmarking and A/B testing support
  • Reporting, video highlight reels, and stakeholder workshops

Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.

A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.

User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.

  1. Match expertise to product type (e.g., mobile, SaaS, e-commerce).
  2. Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
  3. Assess their recruitment network to ensure testers mirror your target audience.
  4. Confirm tools, security protocols, and data-handling practices meet your standards.
  5. Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.

  • Guaranteed results or “one-size-fits-all” testing approach
  • Limited or unclear participant recruitment methods
  • Overreliance on automated tools without qualitative insight
  • Lack of transparent pricing or unwillingness to share sample reports
  • Minimal post-test support—findings should translate into actionable design changes

  • How do you recruit and screen participants to match our personas?
  • Which testing methodologies do you recommend for our goals—and why?
  • What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
  • How do you measure the success of a test and track improvements over time?
  • Can you share example reports or client references in our industry?
  • What is the timeline from kickoff to final presentation, and who will be our primary contact?

Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.

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