Catelix

BACKGROUND

Please describe your company and position.

I am the Account Manager

Describe what your company does in a single sentence.

The Restaurant Company 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Catelix to accomplish?

• We hired Catelix to develop a robust online ordering platform for our business.
• Catelix is our go-to partner for any Laravel-based development

SOLUTION

How did you find Catelix?

Online Search

Why did you select Catelix over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Catelix were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Catelix to develop a robust online ordering platform for our business. From day one, their Laravel team impressed us with their professionalism, deep technical expertise, and ability to understand our unique business needs. They built a fast, user-friendly, and scalable system that integrates seamlessly with our backend operations. The end result exceeded our expectations—not only in performance but also in usability. Catelix is our go-to partner for any Laravel-based development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The online ordering platform delivered by Catelix resulted in clear, measurable improvements for our business. Within the first 3 months, we saw a 40% increase in online orders, a 60% reduction in manual order processing time, and a significant drop in customer support tickets thanks to the platform’s intuitive user interface. System uptime has remained above 99.9%, and new feature rollouts are deployed seamlessly thanks to the clean Laravel architecture. These results proved that partnering with Catelix was the right decision

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Catelix demonstrated excellent project management throughout the development process. They provided a clear project timeline, maintained regular progress updates, and used agile methods to adapt quickly to our feedback. Every major milestone was delivered on time or ahead of schedule. Communication was smooth and proactive, any issues or change requests were handled promptly and professionally. Their responsiveness and attention to detail made us feel like we had an in-house team fully invested in our success

What was your primary form of communication with Catelix?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to combine deep technical expertise with a strong business mindset. They didn’t just build what we asked, they actively contributed ideas to improve performance, scalability, and user experience. Their Laravel developers showed a rare level of ownership, treating the project like it was their own product. That blend of technical excellence, proactive problem-solving

Are there any areas for improvement or something Catelix could have done differently?

Overall, our experience with Catelix was highly positive. If there’s one area for improvement, it would be enhancing the documentation provided at each development stage. While their code was clean and well structured, more detailed technical and handover documentation would have made onboarding our internal team smoother. That said, whenever we had questions, the Catelix team was quick to clarify and support us. We’re confident they’ll continue refining this aspect as they grow

BACKGROUND

Please describe your company and position.

I am the Project Manager of a SaaS company

Describe what your company does in a single sentence.

Saas Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Catelix to accomplish?

• Hire AI Engineer
• Hire Full Stack Laravel Developer

SOLUTION

How did you find Catelix?

Online Search

Why did you select Catelix over others?

• Pricing fit our budget
• Referred to me

How many teammates from Catelix were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

This engagement outlines the responsibilities and deliverables for a Full Stack Developer Partner who will support the end-to-end development, integration, and maintenance of web applications and websites using Laravel, WordPress, and core PHP. The partner will work alongside internal teams to deliver high-performance, secure, and user-friendly digital solutions.

 
1. Objectives
Develop and maintain web applications and websites using Laravel and WordPress.
Build reusable, modular, and scalable backend and frontend components.
Ensure secure, optimized, and SEO-friendly implementations.
Integrate third-party services, APIs, and custom plugins as needed.
 
2. Scope of Work

Back-End Development (Laravel & PHP) : 
- Design and implement backend logic, RESTful APIs, and data models using Laravel. 
- Build custom features and modules, leveraging Laravel’s built-in services like queues, jobs, policies, and middleware.
- Create and maintain reusable PHP libraries and helper functions.
- Integrate third-party services such as payment gateways, CRMs, and shipping APIs.
- Handle database design, migrations, seeders, and query optimization using Eloquent ORM.

WordPress Development
- Develop and customize WordPress themes and plugins according to project requirements.
- Extend functionality using custom post types, shortcodes, hooks, and filters.
- Integrate WordPress with external systems (e.g., via REST API or webhook).
- Optimize WordPress performance through caching, lazy loading, and database tuning.
- Implement multilingual support and SEO best practices using popular plugins (e.g., WPML, Yoast).

Front-End Development
- Build responsive and accessible UIs using HTML5, CSS3, Bootstrap/Tailwind, and JavaScript.
- Implement dynamic frontend behavior using jQuery, Vue.js (if Laravel uses Inertia or Blade with Vue), or Alpine.js.
- Ensure mobile-first design principles and browser compatibility.
- Integrate frontend with backend APIs and endpoints.

Database & CMS Management
- Use MySQL or MariaDB for database design, indexing, and maintenance.
- Handle data migrations between staging and production environments.
- Set up backups, monitoring, and health checks for production databases.

DevOps & Deployment
- Manage version control with Git (GitHub, GitLab, or Bitbucket).
- Set up CI/CD pipelines for staging and production environments.
- Configure shared or cloud hosting (e.g., cPanel, Plesk, DigitalOcean, AWS Lightsail).
- Automate deployments and manage DNS, SSL, and server-side configurations.

Testing & QA
- Conduct manual and automated testing (PHPUnit for Laravel, QA for WordPress).
- Address bug reports and perform cross-browser/device testing.
- Ensure secure coding practices to mitigate XSS, CSRF, SQL injection, and other vulnerabilities.

Maintenance & Optimization
- Monitor application uptime and performance.
- Update dependencies and plugins regularly to prevent vulnerabilities.
- Optimize images, scripts, and assets for speed and SEO.
 
3. Key Deliverables
- Technical Specifications : Architecture documentation including routes, DB schema, plugin/feature list.
- Custom Laravel Modules : Features built using Laravel (e.g., admin dashboards, user management, APIs).
- Custom WordPress Theme/Plugin : Tailored themes and plugins aligned with business and design needs.
- Responsive UI : Mobile-friendly frontend developed using modern UI frameworks.
- Integrated Third-Party Services : APIs connected for payment, email, shipping, etc.
- Secure & Optimized Application : Security hardening, caching setup, and performance tuning.
- Testing Suite : PHPUnit tests (Laravel), functional tests for UI/UX workflows.
- Deployment Pipeline : Ready-to-use CI/CD or manual deployment instructions.
- Developer Documentation : Setup guide, deployment instructions, and API usage documentation.
- Post-Launch Support (Optional) : Maintenance package for updates, bug fixes, and minor enhancements.
 
4. Timeline
A project timeline will be defined with clear milestones (planning, development, QA, deployment). The typical engagement ranges from 4 to 12 weeks, depending on complexity.

5. Collaboration Tools
- Version Control: GitLab
- Communication: Slack
- Project Tracking: Trello
- Design Handoff: Figma

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Development Progress
100% of planned features were delivered within the agreed project timeline.
All key project milestones (MVP release, QA testing, production launch) were completed on schedule.
Post-launch bug reports were kept to a minimum, with fewer than five issues reported in production.

2. Performance Improvements
Page load time decreased from 4.5 seconds to under 2 seconds, based on performance tests using tools like Lighthouse and GTMetrix.
Server response time improved from 600 milliseconds to 200 milliseconds after optimization.
Application security score improved from 70% to 95%, as measured by a third-party security audit.

3. SEO and Traffic Growth (for WordPress-based projects)
Organic search traffic increased by 30% within the first two months post-launch, tracked via Google Analytics.
The site’s mobile usability score increased significantly, achieving over 95 in Google’s Mobile-Friendly Test.
Structured data implementation and SEO best practices led to improved rankings and increased visibility in search engine results.

4. User Experience and Engagement
Bounce rate reduced from 55% to 35% after UX/UI improvements.
Average session duration increased by 20%, indicating higher user engagement.
Internal feedback and user satisfaction surveys reported an average rating of 8.5 out of 10 for the new interface.

5. Business and Operational Impact
Lead generation improved by 25% after implementing optimized forms and a faster, mobile-friendly layout.
Administrative efficiency increased due to custom backend dashboards built with Laravel, reducing manual processing by 40%.
Client onboarding time was reduced by 50% with the help of integrated user management and workflow automation features.

6. Code Quality and Development Process
Test coverage exceeded 80% for key Laravel modules, ensuring high reliability and easier maintenance.
Continuous Integration/Continuous Deployment (CI/CD) pipelines were implemented, streamlining deployments and reducing human error.
WordPress plugin and theme code was modularized, resulting in a 50% reduction in development time for future enhancements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently met agreed-upon deadlines, with all major features and deliverables completed on or before the scheduled dates. Any potential delays were communicated in advance, along with realistic revised estimates and mitigation plans. This proactive approach helped maintain momentum and avoid surprises during critical phases of the project.

What was your primary form of communication with Catelix?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Catelix was their ability to blend technical excellence with a strong sense of ownership and collaboration. Beyond simply delivering code, the team approached the project as strategic partners, not just vendors. They took time to understand the business goals behind each feature, proactively suggested improvements, and made informed decisions that improved the long-term maintainability and performance of the system.

Are there any areas for improvement or something Catelix could have done differently?

In the early stages of development, more emphasis on designing for scalability could have helped anticipate future traffic growth and system load. Incorporating technical scaling strategies (e.g., load balancing, database sharding, or queue-based processing) earlier might reduce the need for reactive adjustments post-launch.