Top Usability Testing Companies
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Featured
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Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$1,000+$50 - $99 / hrFreelancer
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Launched in 2018, Dmitriy Pi - Web Design, Development & Consulting is a web design agency. Their services include Web Design and E-Commerce Development.
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Undisclosed$25 - $49 / hr50 - 249Los Angeles, CA
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Content Marketing company Writing Prime is located in Los Angeles, California. They focus on Content Marketing and Web Design.
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$1,000+< $25 / hrFreelancerJaipur, India
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Founded in 2007, Nighthawks SEO is a SEO services firm. The agency focuses on Search Engine Optimization and Social Media Marketing.
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$1,000+$25 - $49 / hrFreelancerCartagena de Indias, Colombia
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Fpedraza is a SEO agency. Their small team of employees is headquartered in Cartagena de Indias, Colombia. Their team offers Search Engine Optimization and Web Development.
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UndisclosedUndisclosedFreelancerScottsdale, AZ
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DataPro USA LLC, a branding company, specializes in Branding and Search Engine Optimization. The company is located in Scottsdale, Arizona.
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$1,000+$25 - $49 / hrFreelancer
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Sharia.Design is a Sokhumi, Georgia-based UX agency. Their services include UX/UI Design and Web Development.
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$1,000+$100 - $149 / hrFreelancer
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Founded in 2022, PiperMache Website Studio LLC is a small Digital Strategy company in Madison, Alabama. Their team focuses on Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosedFreelancer
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Established in 2020, Omnia Marketing is a Digital Strategy company. The team offers Digital Strategy and Search Engine Optimization.
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$1,000+$25 - $49 / hrFreelancer
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Launched in 2012, MrWebsite is a SEO company. Their team focuses on Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosedFreelancer
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Mountain Fox Design is a small Kingston upon Hull, England-based branding firm. The team provides Branding and Web Design.
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$1,000+$50 - $99 / hrFreelancer
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Conversion Optimization company Seacoast Web Development was established in 2021. The team provides Conversion Optimization and Search Engine Optimization.
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$1,000+$25 - $49 / hrFreelancer
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Odextra is a branding company. The team is headquartered in Florence, South Carolina, and their services include Branding and Web Design.
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$1,000+$25 - $49 / hrFreelancer
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SEO services firm Shazar Digitals is headquartered in Karachi, Pakistan. They offer Search Engine Optimization and Web Design.
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$1,000+$25 - $49 / hrFreelancer
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Higher Foundations Website Services is a branding firm. Their team is in Aliquippa, Pennsylvania and focuses on Branding and Search Engine Optimization.
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Undisclosed$50 - $99 / hrFreelancer
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Hamdi Bouafoura is a web design agency. The team is based in Tunis, Tunisia, and their services include Web Design and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancer
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InfaCloud is a SEO services firm headquartered in Peterlee, England. They focus on Search Engine Optimization and Web Design and were founded in 2011.
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$1,000+$25 - $49 / hrFreelancer
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WPCrafters, a web design agency, was founded in 2024. They focuses on Web Design and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancerWarszawa, Poland
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In Warszawa, Poland, Shapes is a small web design company. The team provides Web Design and Web Development.
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$10,000+$50 - $99 / hr10 - 49Queens Village, NY
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See all 34 projectsOrbix Studio LLC is a UX/UI design company specializing in creating custom digital interfaces that enhance user experience. Reviews highlight their expertise in User-Centered Design, timely project delivery, and solution-oriented approach. With a 100% positive feedback rate, clients commend their high-quality, user-friendly designs that align with business goals and improve operational efficiency.
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$10,000+$150 - $199 / hr10 - 49
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Codegent - Digital Product Studio is an UX design company. Established in 2004, their team specializes in UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed10 - 49Shanghai, China
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Founded in 2013, Shanghai PDD Design Consulting Co., Ltd. Is a small Shanghai, China-based Product Design company. Their services include Product Design and Market Research.
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UndisclosedUndisclosed10 - 49Madison, SD
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Bulldog Media Group. Is an UX company launched in 2000. The team focuses on UX/UI Design and Email Marketing and is located in Madison, South Dakota.
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UndisclosedUndisclosed10 - 49Morgantown, WV
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Agile5 Technologies, Inc., a software development company, was founded in 2012. The team focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Lincoln, NE
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Nebraska Interactive is a custom software development company. The team specializes in Custom Software Development and UX/UI Design and is based in Lincoln, Nebraska.
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UndisclosedUndisclosed10 - 49Skaneateles, NY
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Product Design company Brownlie Design was launched in 1971. The team focuses on Product Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Zipaquirá, Colombia
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SEO agency Hemisferius was founded in 2009. The team specializes in Search Engine Optimization and UX/UI Design and is located in Zipaquirá, Colombia.
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UndisclosedUndisclosed10 - 49
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IBase Solutions is a small web design company in Pyrmont, Australia. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
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Launched in 2007, LIMAH is a graphic design company. Based in Dubai, United Arab Emirates, the team provides Graphic Design and UX/UI Design.
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$1,000+$50 - $99 / hrFreelancerCarlsbad, CA
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Invisio Studio is a web design agency. They are headquartered in Carlsbad, California and have small team of experts. Their services include Web Design and UX/UI Design.
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$5,000+$50 - $99 / hr2 - 9Calgary, Canada
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UX WISE, a branding firm, was established in 2024. The team offers Branding and Web Design.
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UndisclosedUndisclosed2 - 9Charlottesville, VA
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Storyware is an UX company. They are in Charlottesville, Virginia. Their team provides UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Liverpool , England
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User experience agency and web design agency Frontier Labs is based in Liverpool , England. Their services include UX/UI Design and Web Design.
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UndisclosedUndisclosed2 - 9Bristol , England
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Pure Usability Ltd is an user experience design company and web design company. The Bristol , England-based team provides UX/UI Design and Web Design.
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UndisclosedUndisclosed2 - 9Baltimore, MD
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Small Market Research company Perspicacity Labs LLC, is headquartered in Baltimore, Maryland. The team focuses on Market Research and UX/UI Design.
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UndisclosedUndisclosed2 - 9Kyiv, Ukraine
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Wizardry is an UX design agency. They are headquartered in Kyiv, Ukraine and have small team. They focus on UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Hamburg, Germany
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Established in 2015, Vemedy GmbH is a small Hamburg, Germany-based UX design agency. Their team specializes in UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Warszawa, Poland
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Nestry, an user experience design agency, was launched in 2019. Headquartered in Warszawa, Poland, the team focuses on UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Singapore, Singapore
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IXEN Interactive Pte Ltd is a web design agency. Their small team of employees is in Singapore, Singapore. Their team specializes in Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9London, England
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FTD Digital is a pay per click agency. They were launched in 2012 and provide Pay Per Click and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9
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ADSRUNNER is a social media marketing firm. Their team is headquartered in London, England and offers Social Media Marketing and Pay Per Click.
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$1,000+$300+ / hr2 - 9Los Angeles, CA
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Gamut Dev is an user experience design agency launched in 2010. The firm offers UX/UI Design and Web Design.
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$5,000+$25 - $49 / hr10 - 49Al Kuwayt, Kuwait
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Branders Pro is an e-commerce development firm established in 2010. In Al Kuwayt, Kuwait and Holborn, London, England, the team offers E-Commerce Development and Branding.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
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Nudg marketing agency is an UX design agency. They specialize in UX/UI Design and Marketing Strategy and were launched in 2020.
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$5,000+$25 - $49 / hr10 - 49Lahore, Pakistan
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AcclivousByte, an app development firm, was established in 2018. They specializes in Mobile App Development and Web Development.
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$1,000+$25 - $49 / hr10 - 49Ahmedabad, India
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Greenbucks Global, a SEO services firm, is based in Ahmedabad, India. Launched in 2022, the team offers Search Engine Optimization and Back Office Outsourcing.
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$1,000+$50 - $99 / hr2 - 9
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DigiBrandX, a branding firm, was founded in 2020. The small team focuses on Branding and UX/UI Design.
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$10,000+$25 - $49 / hrFreelancer
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CodeRon is a web design company. Headquartered in Cape Town, South Africa, their small team offers Web Design and UX/UI Design. The firm was established in 2024.
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Undisclosed$25 - $49 / hr2 - 9Łódź, Poland
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Webonado is a Łódź, Poland-based web development firm. Launched in 2015, the team specializes in Web Development and Custom Software Development.
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UndisclosedUndisclosed2 - 9
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YupGup is a branding company. Founded in 2017, the team specializes in Branding and Web Design.
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$10,000+$100 - $149 / hr2 - 9Bogotá, Colombia
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Small Digital Strategy company Axioma Estudio SAS, is based in Bogotá, Colombia and Berlin, Germany. Their services include Digital Strategy and Web Development.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
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39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
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38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.