Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$5,000+$25 - $49 / hr10 - 49
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See all 1 projectsMetaflowX is a Blockchain & Web3 technology company helping startups and enterprises build secure, scalable, and future-ready decentralized solutions. We specialize in:✔ Custom Blockchain
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Undisclosed< $25 / hr10 - 49
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See all 5 projectsCelestial Crafters offers services including website development, logo design, and mobile application development, with a strong focus on UX/UI Design. Reviews consistently highlight their efficiency, swift delivery, and high-quality outputs, emphasizing their professionalism and responsiveness. Clients appreciate their ability to understand business needs and translate them into intuitive, user-friendly designs.
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UndisclosedUndisclosed10 - 49
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See all 1 projectsTranscent Interactive developed a comprehensive website for FitnessNation using Figma, JavaScript, and React, transitioning from WordPress to meet client needs. The reviews highlight their professionalism, effective collaboration, and significant positive impact on the client's publicity, with no notable workflow issues.
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$1,000+$100 - $149 / hr10 - 49
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See all 1 projectsLuxbisys specializes in creating professional and creative e-commerce websites, demonstrating a strong alignment with client needs and budget considerations. Their reviews highlight a high level of satisfaction with their project management, adherence to timelines, and the value provided. Clients commend Luxbisys for their professionalism, creativity, and seamless delivery of services.
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$25,000+$50 - $99 / hr10 - 49Budapest, Hungary
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Established in 2013, Zen Heads Kft. Is a web development company. Their services include Web Development and UX/UI Design.
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$10,000+$100 - $149 / hr10 - 49Baltimore, MD
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Founded in 2020, Onlife is a video production agency. The small team specializes in Video Production and AR/VR development.
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$1,000+< $25 / hr10 - 49New Delhi, India
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SEO agency Digital Glyphs LLP is located in New Delhi, India. They focus on Search Engine Optimization and Social Media Marketing and were founded in 2017.
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$5,000+$50 - $99 / hr10 - 49Gent, Belgium
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Established in 2018, Yapla is a small Gent, Belgium-based software development firm. Their services include Custom Software Development and Web Development.
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Undisclosed$100 - $149 / hr10 - 49Abuja, Nigeria
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Thirteen Eleven Technology & Design is a website development company founded in 2021. The agency offers Web Development and Branding, and is small.
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$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
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Cyberotix is a web design company. They are in Karachi, Pakistan and Karachi, Pakistan, and their services include Web Design and Web Development.
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$5,000+$25 - $49 / hr10 - 49Mississauga, Canada
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Established in 2016, Startem is a custom software development firm. The firm offers Custom Software Development and Mobile App Development.
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$1,000+$25 - $49 / hr10 - 49
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Artistic Logo is a web design agency. They were launched in 2015, and their services include Web Design and Product Design.
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$1,000+Undisclosed10 - 49Dhaka, Bangladesh
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Product Design company MaximalDigitals was launched in 2022. The team focuses on Product Design and UX/UI Design.
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$5,000+$25 - $49 / hr10 - 49New York, NY
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ROVA is an Advertising company. Founded in 2019, the team offers Advertising and Branding. The agency is based in New York, New York.
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$5,000+$25 - $49 / hr10 - 49
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Graphic design agency Playback Studio was founded in 2017. The team provides Graphic Design and Video Production and is based in Oakland, California.
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$1,000+< $25 / hr10 - 49
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AustechSystems, a custom software development firm, specializes in Custom Software Development and UX/UI Design. The firm is based in Marbella, Spain and Dnipro, Ukraine.
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$5,000+$25 - $49 / hr10 - 49
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Website development firm Staffnow is headquartered in Dubai, United Arab Emirates and Hyderabad, India. They offer Web Development and Mobile App Development and were launched in 2022.
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Undisclosed$50 - $99 / hr10 - 49
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Beynart is an Email Marketing company launched in 2021. The firm focuses on Email Marketing and Digital Strategy.
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Undisclosed$25 - $49 / hr10 - 49
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Theon Marketing is a small Uxbridge, England-based branding agency. The team specializes in Branding and UX/UI Design.
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$5,000+$25 - $49 / hr10 - 49
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Seven Design is a branding agency. Located in Chakpachuria, India, the company was established in 2022. Their services include Branding and Pay Per Click.
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$5,000+$25 - $49 / hr10 - 49Tallinn, Estonia
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D Agency is a Product Design company. Established in 2022, the firm is located in Tallinn, Estonia. Their team provides Product Design and Branding.
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$5,000+< $25 / hr10 - 49Faisalabad, Pakistan
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Located in Faisalabad, Pakistan, ECONSCO is a small branding agency. The team specializes in Branding and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Irvine, CA
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Website development firm fyby.io was founded in 2020. The agency specializes in Web Development and E-Commerce Development.
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$10,000+$50 - $99 / hr10 - 49Dublin, OH
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Founded in 2021, Carthagos is a branding company. Based in Dublin, Ohio, the team provides Branding and Web Design.
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$1,000+$25 - $49 / hr10 - 49
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Freelancing Grow is a web design agency. The Faisalabad, Pakistan-based company was established in 2023. Their team offers Web Design and UX/UI Design.
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Undisclosed< $25 / hr10 - 49Surat, India
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Unizoy is a small Surat, India-based software development company. Their services include Custom Software Development and Web Development.
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$1,000+$25 - $49 / hr10 - 49
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Diamond Digital Marketing Ethiopia, a social media marketing agency, was founded in 2021. The firm specializes in Social Media Marketing and Web Design, and is small.
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$5,000+< $25 / hr10 - 49Islamabad, Pakistan
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User experience agency Grayhat was founded in 2022. Headquartered in Islamabad, Pakistan, the team focuses on UX/UI Design and Web Development.
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UndisclosedUndisclosed10 - 49
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Elrising Technology Services Pvt Ltd is a Digital Strategy company. Their small team is in Kolkata, India. Their services include Digital Strategy and Search Engine Optimization.
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$10,000+Undisclosed10 - 49Karachi, Pakistan
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Mobile app development company Sodabees was established in 2024. In Karachi, Pakistan, the team provides Mobile App Development and Web Development.
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$1,000+< $25 / hr10 - 49
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Small SEO company Ndovubase Solutions Limited, is in Nairobi, Kenya. Their services include Search Engine Optimization and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49London, England
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Epixelab, a small branding company, is based in London, England and Khulna, Bangladesh. Their services include Branding and Social Media Marketing.
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$5,000+$100 - $149 / hr10 - 49Miami, FL
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Arion Marketing is a PPC agency founded in 2015. Their services include Pay Per Click and Web Design.
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$1,000+$25 - $49 / hr10 - 49Aberdeen, Scotland
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Branding agency SoCreative Studio provides Branding and Market Research. They are in Aberdeen, Scotland and Lagos, Nigeria.
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$1,000+$25 - $49 / hr10 - 49
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Tech Intellify is a Dubai, United Arab Emirates-based software development company. The team provides Custom Software Development and Mobile App Development.
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$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
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Qflux is a web design company. They are headquartered in Tallinn, Estonia, and their services include Web Design and UX/UI Design.
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$5,000+$25 - $49 / hr10 - 49
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7Unit Innovations L.L.C-FZ is a software development firm. In Dubai, United Arab Emirates and Bengaluru, India, the team specializes in Custom Software Development and Web Development.
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$1,000+$25 - $49 / hr50 - 249Sahibzada Ajit Singh Nagar, India
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See all 2 projectsYapApp India Pvt Ltd is a mobile app development company with expertise in creating Android and iOS applications. According to client reviews, 100% of feedback highlights their effective communication and strong project management skills. Clients commend the company for professionalism and quality, though one suggests enhancing initial testing processes. Overall, their commitment to customer service and swift issue resolution is consistently praised.
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UndisclosedUndisclosed50 - 249Sarasota, FL
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Star2Star Communications is a call center. They were founded in 2006, and their services include Call Center Services and UX/UI Design.
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UndisclosedUndisclosed50 - 249Bridgeport, WV
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Launched in 2007, Fusion Technology LLC is a midsize Bridgeport, West Virginia-based software development firm. Their services include Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249West Palm Beach, FL
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Arrow Digital is a custom software development firm. Launched in 2005, the firm specializes in Custom Software Development and UX/UI Design.
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Undisclosed< $25 / hrFreelancerUdaipur, India
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Web Classic Solutions is a custom software development company. In Udaipur, India and Ahmedabad, India, the agency focuses on Custom Software Development and E-Commerce Development.
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$1,000+< $25 / hrFreelancerBacău, Romania
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Founded in 2021, Webby Art is a web development company. The team provides Web Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
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Novatec Solutions, an UX company, is in Bogotá, Colombia. Established in 2008, the team focuses on UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
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TopGroup is an UX design agency. Their team is headquartered in Bogotá, Colombia and Cúcuta, Colombia and specializes in UX/UI Design and Custom Software Development.
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$1,000+$25 - $49 / hrFreelancerDhaka, Bangladesh
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Saber's Studio is a web design company based in Dhaka, Bangladesh. Their services include Web Design and UX/UI Design.
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$10,000+$150 - $199 / hr50 - 249
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SEO company Rhomeson was established in 2014. The midsize team provides Search Engine Optimization and Conversion Optimization.
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UndisclosedUndisclosed50 - 249Tallahassee, FL
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Infinity Software Development, Inc. Is an UX company. The Tallahassee, Florida-based team offers UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed50 - 249København, Denmark
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Social media marketing company Nexus Ambition is located in København, Denmark. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Berlin, Germany
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Tradinos is a SEO company. They are in Berlin, Germany and have midsize team of experts. Their services include Search Engine Optimization and Web Design.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
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36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
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38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.