ODealing

BACKGROUND

Please describe your company and position.

I am the CEO of Diligence Health Care

Describe what your company does in a single sentence.

At Diligence Health Care, we are committed to providing our customers with the highest quality skincare and healthcare products. We believe that everyone deserves to feel their best, and we are passionate about helping people achieve their health and beauty goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ODealing to accomplish?

• Web Design
• Graphics
• Shopify
• Digital Marketing

SOLUTION

How did you find ODealing?

Referral

Why did you select ODealing over others?

Good value for cost

How many teammates from ODealing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Web Design & Development
Custom, mobile-friendly healthcare website with secure patient features and easy content management.

2. Graphic Design
Professional branding including logo, brochures, business cards, and social media graphics.

3. Digital Marketing
Social media management, paid ads, email campaigns, SEO, and performance analytics.

4. Content Writing
Engaging, SEO-optimized content for web pages, blogs, press releases, and marketing materials.

5. Shopify & E-commerce
Custom Shopify store setup with product management, secure payments, and mobile optimization.

6. Additional Services
Website maintenance, staff training, reputation management, and ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered strong measurable outcomes for Diligence Healthcare, including a 75% increase in website traffic, 60% growth in online sales, and a 4x return on digital ad spend. SEO improvements led to a 120% rise in organic traffic and top 5 rankings for key local healthcare terms. Social media engagement tripled, and email campaigns saw open rates of 25% with 12% click-through. The Shopify store exceeded first-month sales targets by 35%, with a 22% repeat customer rate. Overall, the project was completed on time, met all scope requirements, and received highly positive client feedback. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Odealing.com demonstrated excellent project management throughout the engagement. They delivered all milestones on time and maintained clear communication at every stage. Their team was highly responsive, adapting quickly to feedback and making requested adjustments efficiently. They provided regular progress updates, adhered strictly to the agreed timelines, and ensured that every deliverable aligned with Diligence Healthcare’s specific needs and goals. Their proactive approach and willingness to go beyond the scope when needed made the collaboration smooth and effective. 

What was your primary form of communication with ODealing?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Odealing.com was their ability to combine creativity with strategic thinking across multiple services. Their seamless integration of web design, branding, digital marketing, and content into one cohesive solution was impressive. They didn’t just deliver technically sound work—they understood the healthcare industry’s specific needs and translated that into user-friendly, visually strong, and high-performing digital assets. Their responsiveness, attention to detail, and commitment to delivering value beyond expectations made them truly unique. 

Are there any areas for improvement or something ODealing could have done differently?

Odealing.com performed well overall, but they could improve by offering clearer post-launch training and documentation for internal teams. Additionally, streamlining the revision process with more defined timelines could make collaboration even smoother.