Top Usability Testing Companies
-
Featured
What are Featured Providers?
$10,000+$150 - $199 / hr2 - 9Denver, COServices provided
Focus Areas
See all 76 projectsUsman Group is a UX/UI design firm renowned for enhancing user experiences through strategic, user-centered design solutions. Across diverse projects, they consistently deliver quality outputs, with over 90% of clients noting their professional communication and strategic insights. Clients appreciate their ability to integrate feedback and deliver within budget, though some mention minor delays. Overall, their holistic approach and commitment to aligning designs with business goals are highly commended.
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
Focus Areas
See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
-
$1,000+< $25 / hrFreelancer
Services provided
Focus Areas
Osama bin Adnan is a social media marketing agency launched in 2024. The firm focuses on Social Media Marketing and Web Development, and is small.
Read more -
$1,000+$25 - $49 / hrFreelancer
Services provided
Focus Areas
Bryght Studio, a small branding firm, is headquartered in Indore, India. Their services include Branding and Web Design.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
DeV Summit is a software development firm founded in 2023. Their services include Custom Software Development and Web Design.
Read more -
UndisclosedUndisclosedFreelancerMesa, AZ
Services provided
Focus Areas
Verde Tech Systems Inc. Is a Direct Marketing company. They are located in Mesa, Arizona and have small team. Their team specializes in Direct Marketing and UX/UI Design.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
Humanizer is a web design agency. In North Vancouver, Canada, their team focuses on Web Design and UX/UI Design.
Read more -
$1,000+< $25 / hrFreelancer
Services provided
Focus Areas
Social media marketing agency Onyx Edge was founded in 2024. The company offers Social Media Marketing and Pay Per Click.
Read more -
$5,000+$100 - $149 / hrFreelancer
Services provided
Focus Areas
Infinite Shelf is a web development company. The Dubai, United Arab Emirates-based agency was launched in 2023. Their services include Web Development and Web Design.
Read more -
$1,000+$50 - $99 / hrFreelancer
Services provided
Focus Areas
Newton Media Group is a web design company founded in 2011. The agency provides Web Design and UX/UI Design, and is small.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
Quirkweb Studios is a small web design company headquartered in Nairobi, Kenya. Their services include Web Design and UX/UI Design.
Read more -
UndisclosedUndisclosedFreelancerLondon, England
Services provided
Focus Areas
Small Content Marketing company Wic Video, is located in London, England. Their services include Content Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed50 - 249Santa Clara, CA
Services provided
Focus Areas
UX company Ab Ovo, Inc. Was founded in 2006. The agency offers UX/UI Design and BI & big data consulting & SI.
Read more -
$1,000+$50 - $99 / hrFreelancer
Services provided
Focus Areas
Founded in 2023, Search Boss is a website development company. Located in São Paulo, Brazil, the team specializes in Web Development and Social Media Marketing.
Read more -
Undisclosed$50 - $99 / hrFreelancer
Services provided
Focus Areas
Dondero Design is a small Kings Park, New York-based web design company. Their services include Web Design and UX/UI Design.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
New Oceans Digital is a small Market Research company launched in 2019. Their services include Market Research and Digital Strategy.
Read more -
Undisclosed$50 - $99 / hrFreelancerLuxembourg, Luxembourg
Services provided
Focus Areas
UX Capital Sarl is a web design agency founded in 2021. Their team provides Web Design and UX/UI Design.
Read more -
Undisclosed$25 - $49 / hrFreelancerThe Vauld, England
Services provided
Focus Areas
Established in 2024, LRJ Solutions is a SEO services firm. The team provides Search Engine Optimization and Web Design.
Read more -
$1,000+$100 - $149 / hrFreelancer
Services provided
Focus Areas
Simple Identity Design is a branding company in Gable, South Carolina. Launched in 2022, the team focuses on Branding and Search Engine Optimization.
Read more -
$1,000+$50 - $99 / hrFreelancer
Services provided
Focus Areas
Established in 2018, WagaRank is a Digital Strategy company. Their services include Digital Strategy and Search Engine Optimization.
Read more -
$1,000+< $25 / hrFreelancer
Services provided
Focus Areas
SEO agency Core Web Vitals is headquartered in Darya Khan, Pakistan. Their services include Search Engine Optimization and Web Design.
Read more -
$1,000+$100 - $149 / hrFreelancer
Services provided
Focus Areas
Maguire Web Solutions is a Marketing Strategy company. They specialize in Marketing Strategy and Web Design and were launched in 2023. The company is located in Milton, Massachusetts.
Read more -
$5,000+$50 - $99 / hrFreelancer
Services provided
Focus Areas
AIM-adsinminds is a small social media marketing firm founded in 2021. Their team specializes in Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
Small SEO services firm Best Freelance Digital Marketer - Jijo Jose, is based in Alappuzha, India. Their services include Search Engine Optimization and Web Design.
Read more -
$5,000+$100 - $149 / hrFreelancer
Services provided
Focus Areas
Glaise Studio is a small branding agency located in Montréal, Canada. Their services include Branding and Digital Strategy.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
Obsidian Funnels is a social media marketing agency. Their team is based in Hollywood, Florida and offers Social Media Marketing and Search Engine Optimization.
Read more -
$1,000+$25 - $49 / hrFreelancer
Services provided
Focus Areas
The Valley Web Design is a Market Research company. Established in 2024, the team focuses on Market Research and Web Design.
Read more -
UndisclosedUndisclosed50 - 249Raipur, India
Services provided
Focus Areas
GrowthX India, a social media marketing firm, specialize in Social Media Marketing and UX/UI Design. They were established in 2017.
Read more -
UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
Focus Areas
Gricreative is an user experience design agency. The team offers UX/UI Design and Social Media Marketing and is in Istanbul, Türkiye.
Read more -
Undisclosed< $25 / hrFreelancerAthina, Greece
Services provided
Focus Areas
Digital Tempo is a web design company. Founded in 2024, the company is located in Athina, Greece. Their services include Web Design and UX/UI Design.
Read more -
Undisclosed$25 - $49 / hrFreelancer
Services provided
Focus Areas
In Trimsaran, Wales, Tywod Web Designs is a small web development company. Their services include Web Development and Web Design.
Read more -
$1,000+$25 - $49 / hrFreelancerIfe, Nigeria
Services provided
Focus Areas
Oderinde Stephen is a Content Marketing company. They are in Ife, Nigeria. Their team offers Content Marketing and Conversion Optimization.
Read more -
$1,000+$25 - $49 / hrFreelancerManchester, England
Services provided
Focus Areas
Based in Manchester, England, Laser Design is a branding company. They focus on Branding and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Austin, TX
Services provided
Focus Areas
ShakeWell Creative is a web development company based in Austin, Texas. They provide Web Development and Branding and were founded in 2007.
Read more -
$10,000+$25 - $49 / hr2 - 9
Services provided
Focus Areas
Based in Alicante (Alacant), Spain, SMART&FUN is a small web development company. The team specializes in Web Development and Mobile App Development.
Read more -
$5,000+$25 - $49 / hr2 - 9
Services provided
Focus Areas
B80WEB is a Product Design company established in 2020. Based in București, Romania, the team provides Product Design and UX/UI Design.
Read more -
$5,000+$100 - $149 / hr2 - 9Toronto, Canada
Services provided
Focus Areas
PRIMENGINE is a web design company. The company is headquartered in Toronto, Canada. Their team focuses on Web Design and Print Design.
Read more -
$1,000+Undisclosed2 - 9
Services provided
Focus Areas
Founded in 2020, CodeStan LIMITED is a web design agency. Their team focuses on Web Design and Search Engine Optimization.
Read more -
Undisclosed$25 - $49 / hrFreelancerAbuja, Nigeria
Services provided
Focus Areas
In Abuja, Nigeria, Saheed Collins is a Logo company. The team specializes in Logo and Graphic Design.
Read more -
$5,000+UndisclosedFreelancerDenpasar, Bali, Indonesia
Services provided
Focus Areas
Bersus is a Digital Strategy company. The small Denpasar, Bali, Indonesia-based team focuses on Digital Strategy and Web Design. The agency was launched in 2018.
Read more -
$1,000+< $25 / hr2 - 9Tangerang, Indonesia
Services provided
Focus Areas
Launched in 2021, zerone.id is a small website development company. Their team specializes in Web Development and Web Design.
Read more -
$1,000+$50 - $99 / hrFreelancer
Services provided
Focus Areas
Launched in 2018, Dmitriy Pi - Web Design, Development & Consulting is a web design agency. Their services include Web Design and E-Commerce Development.
Read more -
Undisclosed$25 - $49 / hr50 - 249Los Angeles, CA
Services provided
Focus Areas
Content Marketing company Writing Prime is located in Los Angeles, California. They focus on Content Marketing and Web Design.
Read more -
$1,000+< $25 / hrFreelancerJaipur, India
Services provided
Focus Areas
Founded in 2007, Nighthawks SEO is a SEO services firm. The agency focuses on Search Engine Optimization and Social Media Marketing.
Read more -
$1,000+$25 - $49 / hrFreelancerCartagena de Indias, Colombia
Services provided
Focus Areas
Fpedraza is a SEO agency. Their small team of employees is headquartered in Cartagena de Indias, Colombia. Their team offers Search Engine Optimization and Web Development.
Read more -
UndisclosedUndisclosedFreelancerScottsdale, AZ
Services provided
Focus Areas
DataPro USA LLC, a branding company, specializes in Branding and Search Engine Optimization. The company is located in Scottsdale, Arizona.
Read more -
$1,000+$25 - $49 / hrFreelancer
Services provided
Focus Areas
Sharia.Design is a Sokhumi, Georgia-based UX agency. Their services include UX/UI Design and Web Development.
Read more -
$1,000+$100 - $149 / hrFreelancer
Services provided
Focus Areas
Founded in 2022, PiperMache Website Studio LLC is a small Digital Strategy company in Madison, Alabama. Their team focuses on Digital Strategy and Search Engine Optimization.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
Established in 2020, Omnia Marketing is a Digital Strategy company. The team offers Digital Strategy and Search Engine Optimization.
Read more -
$1,000+$25 - $49 / hrFreelancer
Services provided
Focus Areas
Mr. Website is a SEO company located in Zouk Mosbeh, Lebanon. Launched in 2012, the team focuses on Search Engine Optimization and Pay Per Click.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
Mountain Fox Design is a small Kingston upon Hull, England-based branding firm. The team provides Branding and Web Design.
Read more -
$1,000+$50 - $99 / hrFreelancer
Services provided
Focus Areas
Conversion Optimization company Seacoast Web Development was established in 2021. The team provides Conversion Optimization and Search Engine Optimization.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Usability Testing Firms
-
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.3/40.019.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.4/40.017.6/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.8/40.018.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr10 - 49Warszawa, Poland
Ability to deliver
37.1/40.017.6/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design45% Usability Testing50% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% UX/UI Design40% Usability Testing85% Other -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.9/40.019.8/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+$100 - $149 / hr50 - 249Franklin Lakes, NJ
Ability to deliver
33.9/40.017.8/20 Reviews9.5/10 Clients & Experience6.7/10 Market PresenceService focus
50% UX/UI Design50% Usability Testing50% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.8/40.018.8/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other
Latest Usability Testing Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.