Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$1,000+$50 - $99 / hr2 - 9
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UX design agency N-Digital Creative Agency specializes in UX/UI Design and Web Design. They were founded in 2011.
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$5,000+Undisclosed2 - 9Berlin, Germany
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Pink Pineapple is a small web design company. They focus on Web Design and Digital Strategy and were founded in 2022.
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$5,000+$50 - $99 / hr2 - 9Sacramento, CA
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Launched in 2020, hitRefresh is an user experience design company. Their services include UX/UI Design and Branding.
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$1,000+$25 - $49 / hr10 - 49
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Founded in 2019, SimplSo is a small UX company and e-commerce development firm. Their team specializes in UX/UI Design and E-Commerce Development.
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$5,000+$50 - $99 / hr2 - 9Newton Mearns, Scotland
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Scoot is a Newton Mearns, Scotland-based web design agency. They provide Web Design and Web Development.
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$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
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Fishgate Advertising is a branding firm. Established in 2006, the team offers Branding and Web Design.
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$10,000+Undisclosed250 - 999Kochi, India
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Established in 2005, SBL Knowledge services Ltd is an UX company. The midsize team offers UX/UI Design and CRM consulting and SI.
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$25,000+$50 - $99 / hr250 - 999Chennai, India
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In Austin, Texas and Chennai, India, Impiger Technologies is a custom software development firm. Their services include Custom Software Development and Application Testing.
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UndisclosedUndisclosed250 - 999London, England
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Tryzens Global is a Market Research company founded in 2004. Their services include Market Research and Digital Strategy.
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UndisclosedUndisclosed250 - 999
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Dashboard Ninja with AI is an ERP consulting and SI company. In Noida, India, their midsize team offers ERP consulting and SI and Web Design. The firm was founded in 2012.
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$5,000+$100 - $149 / hr2 - 9
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ALF Design Group is an user experience design agency founded in 2023. The small team provides UX/UI Design and Web Design.
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$1,000+$25 - $49 / hr10 - 49
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BaseTOP is a video production agency. They were established in 2023 and offer Video Production and UX/UI Design.
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$25,000+$100 - $149 / hr10 - 49München, Germany
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Studiomem is a München, Germany-based Business Consulting company. They offer Business Consulting and UX/UI Design.
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$25,000+$150 - $199 / hr2 - 9Scottsdale, AZ
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User10, an UX company, was established in 2012. The team provides UX/UI Design and Custom Software Development and is based in Scottsdale, Arizona.
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$250,000+$25 - $49 / hr10 - 49Indore, India
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Synergy 4 Success Webtech Pvt. Ltd. Is a small web development company established in 2024. Their services include Web Development and UX/UI Design.
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Undisclosed< $25 / hr10 - 49
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See all 1 projectsTechventrix is one of India’s fastest-growing IT companies focusing on providing end-to-end solutions for Mobile Application Development, Game Development, Web Application Development, Software
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$10,000+$50 - $99 / hr50 - 249Kuala Lumpur, Malaysia
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Established in 2010, Trinergy Digital is an UX company. The midsize team offers UX/UI Design and Custom Software Development.
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$5,000+$50 - $99 / hr50 - 249Tønsberg, Norway
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Multimedia Nordic AS is an UX agency. Based in Tønsberg, Norway, the company was founded in 2018. Their services include UX/UI Design and Digital Strategy.
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$1,000+$100 - $149 / hr10 - 49London, England
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Customer Insight is a London, England-based UX company. They provide UX/UI Design.
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$50,000+$150 - $199 / hr10 - 49
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UX design agency and website development firm Mallard & Claret was established in 2012. The small team specializes in UX/UI Design and Web Development.
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$1,000+$50 - $99 / hr2 - 9
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Founded in 2018, Data Wolves is a Marketing Strategy company. The firm focuses on Marketing Strategy and Digital Strategy, and is small.
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$1,000+$50 - $99 / hrFreelancerCzęstochowa, Poland
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MDG LUCAS DROZDZ, a small branding agency, is headquartered in Częstochowa, Poland. Their services include Branding and UX/UI Design.
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$10,000+$100 - $149 / hr2 - 9Paris, France
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Based in Paris, France, Granite is a custom software development company. The team focuses on Custom Software Development and UX/UI Design.
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$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
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Web development company Burn Büro was founded in 2020. Based in Kyiv, Ukraine, the team offers Web Development and UX/UI Design.
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$1,000+$50 - $99 / hr2 - 9Istanbul, Türkiye
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User experience design agency PupaHouse was launched in 2017. The small team focuses on UX/UI Design and Conversion Optimization.
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$5,000+$25 - $49 / hr50 - 249Bhubaneswar, India
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Midsize software development firm Oditek Solutions, is in Bhubaneswar, India. Their services include Custom Software Development and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Rajshahi, Bangladesh
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Paira Solutions is an UX design company. Their small team is located in Rajshahi, Bangladesh and provides UX/UI Design. The firm was launched in 2016.
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Undisclosed$25 - $49 / hr10 - 49Ernakulam, India
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Awesomedaddies Interactive, an user experience company, was founded in 2013. The small team provides UX/UI Design and Web Design.
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$5,000+$25 - $49 / hr2 - 9
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See all 1 projectsDesigntalks offers UX/UI Design services, including logo creation, business card design, branding guidelines, and website development. Reviews highlight their ability to deliver high-quality work promptly, their strong project management skills, and their responsiveness to client needs. Overall, Designtalks is praised for capturing the brand's essence and providing excellent value for cost.
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$1,000+< $25 / hr2 - 9Ahmedabad, India
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See all 1 projectsRP INFOSOFT - Mobile Games, Apps, Website Development Services specializes in mobile game design, app development, and website development. Reviews highlight their impressive focus and quality of work, with efficient and smooth workflow management. Clients appreciate their dedication and professionalism in ongoing projects, particularly in game design and development.
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Undisclosed< $25 / hr2 - 9
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Tiqes Technology is a small UX agency. Launched in 2020, the team specializes in UX/UI Design and Web Design.
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$1,000+$100 - $149 / hr2 - 9
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Established in 2021, Dexy Digital is a branding firm. The team offers Branding and UX/UI Design.
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$1,000+$50 - $99 / hr10 - 49
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See all 1 projectsDmazing specializes in UX/UI, product design, and branding services. Reviews consistently highlight their creativity, attention to detail, and effective communication. Clients express high satisfaction with Dmazing's timely delivery and thorough follow-up, indicating their strong capability in user experience and interface design projects.
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$5,000+$50 - $99 / hr10 - 49Rīga, Latvia
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Founded in 2018, Devio, a small custom software development firm, is headquartered in Rīga, Latvia. Their team specializes in Custom Software Development and UX/UI Design.
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$1,000+< $25 / hr2 - 9blanchardstown, Ireland
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ZProductions is a web design agency founded in 2016. Located in blanchardstown, Ireland, the team specializes in Web Design and UX/UI Design.
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$1,000+$50 - $99 / hrFreelancerDehradun, India
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Launched in 2020, Design Bakery is an user experience agency. The small team provides UX/UI Design and Web Design.
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$10,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
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NIKX Technologies B.V. Is an Amsterdam, Netherlands-based software development firm. Their services include Custom Software Development and Mobile App Development.
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$5,000+$25 - $49 / hr10 - 49Heerlen, Netherlands
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CIED BV is a software development firm launched in 2011. Their services include Custom Software Development and Blockchain.
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$1,000+$50 - $99 / hr2 - 9
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See all 1 projectsSYCGeeks offers comprehensive services in website development and sales system integration, demonstrating expertise in User Experience Design and UX/UI. Feedback highlights their punctuality, diligence, and ability to meet project goals effectively, indicating strong project management skills. Clients appreciate their reliability and the successful outcomes of their projects.
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$1,000+$50 - $99 / hr2 - 9Ferndale, WA
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Modern Web Media, a web design company, is located in Ferndale, Washington. They offer Web Design and UX/UI Design.
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$10,000+$25 - $49 / hr250 - 999Piscataway, NJ
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See all 1 projectsFuturism Technologies offers digital marketing enhancements, eCommerce optimization, and IoT cybersecurity services. Client reviews highlight their effective solutions in increasing website traffic and sales, combined with robust security measures. Futurism Technologies is noted for their expertise, proactive communication, and timely project management, ensuring smooth and productive collaborations.
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$1,000+Undisclosed50 - 249Chappaqua, NY
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Echidna is a Chappaqua, New York-based e-commerce development firm. They specialize in E-Commerce Development and UX/UI Design.
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UndisclosedUndisclosed250 - 999Irvine, CA
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BatchMaster Software, a custom software development company, provide Custom Software Development and cloud consulting & SI. They were founded in 1983.
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$1,000+$25 - $49 / hr250 - 999Gurugram, India
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Branding company Adglobal360 India Private Limited offers Branding and Public Relations. They are located in Gurugram, India and Jaipur, India.
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UndisclosedUndisclosed250 - 999Richmond Hill, Canada
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MobileLIVE is an Enterprise App Modernization company. Their team is in Richmond Hill, Canada and Montreal, Canada. The firm provides Enterprise App Modernization and UX/UI Design.
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$10,000+Undisclosed50 - 249Jakarta, Indonesia
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Social media marketing company Zero One Group is headquartered in Jakarta, Indonesia. Established in 2019, the team specializes in Social Media Marketing and Web Design.
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$5,000+$50 - $99 / hr10 - 49Walnut Creek, CA
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Sketchy Digital, a graphic design agency, was established in 2020. The team offers Graphic Design and Web Design.
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Undisclosed< $25 / hr50 - 249Noida, India
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Established in 2004, Creative Web Logix is a midsize Noida, India-based app development company. Their services include Mobile App Development and Web Development.
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UndisclosedUndisclosed10 - 49Toronto, Canada
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Software development company Red Thread Innovations was launched in 2016. The team provides Custom Software Development and Enterprise App Modernization and is located in Toronto, Canada.
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Undisclosed$50 - $99 / hr2 - 9London, England
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Common Works, a branding agency, was launched in 2014. They offers Branding and Web Design.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.