Top Social Media Marketing Agencies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Harrisburg, PAServices provided
See all 441 projectsWebFX is a digital marketing agency specializing in services such as SEO, PPC, and Social Media Marketing, including Social Media Advertising and Strategy. According to the reviews, they maintain a highly organized project management approach and consistently deliver projects on time. Impressively, about 75% of reviewers praise WebFX for their professional communication and quick responsiveness, while 80% emphasize their expertise and the positive impact on lead generation and brand awareness.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 40 projectsSociallyin is a digital marketing agency specializing in social media management, social media strategy, and influencer management services. Their reviews highlight a 100% satisfaction rate, praising their flexibility, creativity, and responsiveness. Clients appreciate their ability to deliver tailored solutions, resulting in significant growth in social media followership and engagement, with many noting Sociallyin's excellent project management and communication skills.
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
Quill Communications FZ-LLC is a branding firm. The Dubai, United Arab Emirates-based firm was established in 2010. Their team provides Branding and Public Relations.
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$5,000+$50 - $99 / hr50 - 249Ñuñoa, Chile
Services provided
Located in Ñuñoa, Chile and Bogotá, Colombia, Retargeting is a PPC agency. Their services include Pay Per Click and Generative AI.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Services provided
See all 3 projectsAt Social Media HQ, we focus on one thing: delivering measurable results. We combine high-impact content creation, data-driven strategy, and hands-on community management to help brands grow
Read more$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in social media advertising and digital strategy. A comprehensive analysis of their Clutch.co reviews reveals a 100% satisfaction rate, emphasizing their exceptional attention to detail and project management skills. Notable feedback highlights their expertise in social media campaigns and digital branding, with clients praising their ability to drive brand awareness and improve online reputation.
$1,000+$50 - $99 / hr2 - 9Sydney, AustraliaServices provided
See all 34 projectsSoup Agency is a dynamic digital marketing firm specializing in Social Media Marketing, Social Media Advertising, and Social Media Strategy. The agency has received overwhelmingly positive feedback, with clients frequently praising their responsiveness, expertise, and ability to exceed expectations. Nearly all reviews highlight their impressive project management and proactive approach, with 100% of reviewers noting their valuable insights and dedication to client success.
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UndisclosedUndisclosed50 - 249
Services provided
Founded in 2017, Digital Aspire Tech is a midsize social media marketing agency. Their team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr50 - 249
Services provided
Based in Manassas Park, Virginia and Lahore, Pakistan, Quality Resource LLC is a midsize social media marketing agency. The team provides Social Media Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr50 - 249Minneapolis, MN
Services provided
Founded in 1999, Minneapolis Web Marketing, LLC is a web design company. The company provides Web Design and Web Development.
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$5,000+Undisclosed50 - 249
Services provided
Communicate India is a branding firm. The midsize Mumbai, India-based team focuses on Branding and Public Relations. The firm was launched in 2011.
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$25,000+$150 - $199 / hr50 - 249
Services provided
Established in 2020, HERO Australia is an Advertising company. The midsize team offers Advertising and Branding.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency specializes in Social Media Marketing, Digital Marketing, and Social Media Strategy, consistently delivering tailored solutions and impressive results for their clients. With a 100% positive feedback rate, clients praise their project management, execution, and understanding of business needs, highlighting increased leads, conversions, and social media engagement. Their customer service and adaptability are also frequently lauded.
$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
See all 42 projectsMoburst is a versatile digital marketing agency specializing in social media marketing, online branding, and social media strategy. Across their reviews, 100% of clients highlight their impressive project management, communication, and ability to integrate campaigns into cohesive brand narratives. Their effective strategies have led to measurable outcomes like increased engagement rates and conversions, making them a valuable partner for diverse marketing needs.
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 22 projectsVolterra is a digital marketing firm specializing in social media strategy, content development, and online branding. Clients highlight their impressive expertise, with 100% of reviewers noting their project management skills and adaptability. Volterra's services consistently yield positive outcomes, such as increased engagement and brand awareness, showcasing their ability to effectively navigate various social media platforms.
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Undisclosed< $25 / hr50 - 249
Services provided
Infinity Web Solutions is a social media marketing company. Located in Batangas, Philippines, the team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr50 - 249
Services provided
Global Genie Marketing and IT Services Pty Ltd is a Darwin City, Australia-based social media marketing agency. The team offers Social Media Marketing and Search Engine Optimization.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 48 projectsMONSOON is a digital marketing agency specializing in social media strategy, online branding, and social media advertising. Across various projects, clients consistently highlight their proactive project management and expertise in digital marketing. Approximately 90% of reviews emphasize their effective communication and timely delivery of projects, with notable successes in achieving significant growth in social media followers and sales conversions.
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$1,000+$25 - $49 / hr50 - 249Fort Lauderdale, FL
Services provided
Founded in 2011, Ringo Media is a midsize social media marketing agency. Their team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249
Services provided
Agent Extra is a branding agency established in 2016. The team provides Branding and Social Media Marketing.
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$10,000+< $25 / hr50 - 249
Services provided
In Verna, India, Online Productivity Solutions Pvt. Ltd. Is a social media marketing agency. They provide Social Media Marketing and Graphic Design.
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$1,000+$100 - $149 / hr50 - 249Dubai, United Arab Emirates
Services provided
Doors Studio is a branding firm. Their midsize team is headquartered in Dubai, United Arab Emirates and focuses on Branding and Social Media Marketing. The agency was founded in 2010.
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UndisclosedUndisclosed50 - 249
Services provided
AIS Innovate is a branding agency founded in 2011. The team offers Branding and Social Media Marketing.
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$1,000+$50 - $99 / hr50 - 249Plainsboro Township, NJ
Services provided
Established in 2019, Damco Digital Inc. Is a social media marketing firm. Their team offers Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
Launched in 2024, WeTechHub is a call center service. The team specializes in Call Center Services and Social Media Marketing.
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$1,000+$100 - $149 / hr50 - 249
Services provided
Pixa is a midsize Digital Strategy company founded in 2000. Their team offers Digital Strategy and Social Media Marketing.
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$5,000+$50 - $99 / hr2 - 9Irvine, CA
Services provided
Small web development firm Softshop, is in Irvine, California. Their services include Web Development and Search Engine Optimization.
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Undisclosed$25 - $49 / hr2 - 9
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Web design company NicheWeb Studio specializes in Web Design and Search Engine Optimization. They are headquartered in Dhaka, Bangladesh.
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UndisclosedUndisclosed2 - 9
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Small social media marketing firm SocialROO Media Melbourne, is in Melbourne, Australia. Their services include Social Media Marketing and Video Production.
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$1,000+$50 - $99 / hr2 - 9Łódź, Poland
Services provided
Cloudwise Agency is a social media marketing company. In Łódź, Poland, the team specializes in Social Media Marketing and Digital Strategy.
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$1,000+< $25 / hr2 - 9Mandalay, Myanmar
Services provided
MDigital Win is a social media marketing firm. In Mandalay, Myanmar and Yangon, Myanmar, the agency was established in 2019. Their team specializes in Social Media Marketing and Digital Strategy.
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$1,000+$25 - $49 / hr2 - 9Pietermaritzburg, South Africa
Services provided
Founded in 2020, Cosmo Ads Agency is a small Pietermaritzburg, South Africa-based social media marketing agency. Their team provides Social Media Marketing and Advertising.
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Undisclosed< $25 / hr2 - 9Hubballi, India
Services provided
Webexa Digital is a social media marketing agency. They are located in Hubballi, India, and their services include Social Media Marketing and Search Engine Optimization.
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$5,000+$100 - $149 / hr10 - 49Mannheim, Germany
Services provided
In Mannheim, Germany, PLSTR DIGITAL GmbH is a Marketing Strategy company. They focus on Marketing Strategy and Digital Strategy and were established in 2019.
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$25,000+$200 - $300 / hr10 - 49
Services provided
The PR Department Inc is an Advertising company founded in 2001. Their services include Advertising and Branding.
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$1,000+$50 - $99 / hr2 - 9Cannock, England
Services provided
Small social media marketing firm Dedred Coms, is located in Cannock, England. Their services include Social Media Marketing and Advertising.
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$1,000+$50 - $99 / hr2 - 9Fort Worth, TX
Services provided
Artistic-Zeal Media LLC is an Advertising company. Their small team is located in Fort Worth, Texas. Their services include Advertising and Branding.
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$5,000+$25 - $49 / hr2 - 9Indore, India
Services provided
Technoware Softcode is a custom software development company. Established in 2019, the firm is headquartered in Indore, India. Their team provides Custom Software Development and UX/UI Design.
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$1,000+$25 - $49 / hr2 - 9Vilnius, Lithuania
Services provided
Interplace is an Advertising company. The small Vilnius, Lithuania-based team specializes in Advertising and Branding. The firm was founded in 2019.
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$1,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
InLinkers.ae, a SEO services firm, was founded in 2019. The team provides Search Engine Optimization and Social Media Marketing and is located in Dubai, United Arab Emirates.
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$1,000+$150 - $199 / hr10 - 49Sherman, TX
Services provided
See all 2 projectsWe are a local digital marketing company based in Sherman, TX that specializes in online marketing, AI + SEO, web design, and social media. It’s what we do and it’s what we love. We also have
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$1,000+< $25 / hr10 - 49Noida, India
Services provided
See all 2 projectsFast SEO Services is a fast-growing digital marketing and web development company in India. We offer a wide range of services, including search engine optimization (SEO), social media optimization
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$1,000+Undisclosed10 - 49Prahran, Australia
Services provided
See all 2 projectsCitric Digital SEO specializes in SEO consultation, competitor research, PPC advertising, and digital marketing strategies, including keyword research, content creation, and link building. Reviews highlight their ability to deliver quick results, excellent communication, and significant improvements in organic traffic and ROI. Clients commend their reliability and effective project management.
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Undisclosed$150 - $199 / hr250 - 999Greensboro, NC
Services provided
Pace is a midsize Advertising company established in 1975. Their services include Advertising and Branding.
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$1,000+$50 - $99 / hr10 - 49
Services provided
Founded in 2014, CopyCat Media, Inc. Is a small social media marketing company. Their team focuses on Social Media Marketing and Branding.
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$5,000+$100 - $149 / hr10 - 49Cremorne, Australia
Services provided
Mustard Creative, an Advertising company, was established in 2002. They provides Advertising and Branding.
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UndisclosedUndisclosed10 - 49San Antonio, TX
Services provided
MSP SEO Factory, a Digital Strategy company, specialize in Digital Strategy and Social Media Marketing. They were launched in 2015.
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UndisclosedUndisclosed10 - 49
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Picalytics is an Advertising company. The company is headquartered in Vilnius, Lithuania. Their team offers Advertising and Content Marketing.
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$1,000+$150 - $199 / hr10 - 49Auckland, New Zealand
Services provided
Advertising company Disruptive Unicorns is in Auckland, New Zealand. They focus on Advertising and Branding.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
NFINITY8 is an Event Marketing company. Headquartered in Dubai, United Arab Emirates, the agency was launched in 2017. Their team specializes in Event Marketing and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Addis Ababa, Ethiopia
Services provided
Launched in 2017, Spotlight Communications and Marketing Ltd is a small Advertising company based in Addis Ababa, Ethiopia. Their team specializes in Advertising and Media Planning & Buying.
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
Public relations agency Ellerton & Co. Public Relations was founded in 2014. The firm specializes in Public Relations and Branding, and is small.
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$1,000+Undisclosed10 - 49Newport Beach, CA
Services provided
In Newport Beach, California, Leadstak is a small Advertising company. Their services include Advertising and Branding.
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UndisclosedUndisclosed10 - 49
Services provided
Vivify Marketing is a SEO agency established in 2014. The small team offers Search Engine Optimization and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Sengunthapuram, India
Services provided
Seyali Technology Private Limited is an user experience design company launched in 2016. Their services include UX/UI Design and Social Media Marketing.
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$5,000+Undisclosed10 - 49Chennai, India
Services provided
Small Digital Strategy company Triple K Infoservice, is in Chennai, India. Their services include Digital Strategy and Search Engine Optimization.
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Undisclosed$25 - $49 / hr10 - 49Gdynia, Poland
Services provided
Alte Media is a PPC company. The team offers Pay Per Click and Search Engine Optimization, and the agency is located in Gdynia, Poland.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
Launched in 2005, Buckblue, a small Content Marketing company, is headquartered in Atlanta, Georgia. Their services include Content Marketing and Graphic Design.
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$1,000+$25 - $49 / hr10 - 49Navi Mumbai, India
Services provided
Pranamya Digital Marketing Solutions is a small graphic design agency. They provide Graphic Design and Search Engine Optimization and were established in 2017.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49Montreal, Canada
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% Social Media Marketing -
$25,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
37.3/40.017.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
38.5/40.019.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$50 - $99 / hr2 - 9London, England
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$1,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
36/40.017/20 Reviews9/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
35.8/40.018.4/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
35.2/40.016.6/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$300+ / hr10 - 49Montréal, Canada
Ability to deliver
35.2/40.016.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.8/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
34.9/40.017.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Maple Ridge, Canada
Ability to deliver
34.4/40.016/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
25% Social Media Marketing75% Other -
$10,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
34.7/40.016.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
55% Social Media Marketing45% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
33.4/40.017.2/20 Reviews8.6/10 Clients & Experience7.6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.4/40.019.2/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.4/40.019/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$5,000+$150 - $199 / hr10 - 49Orlando, FL
Ability to deliver
33.4/40.016/20 Reviews8.1/10 Clients & Experience9.3/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$1,000+$50 - $99 / hr50 - 249Docklands, Australia
Ability to deliver
34.7/40.017.4/20 Reviews9/10 Clients & Experience8.3/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$10,000+$100 - $149 / hr50 - 249Kato Polemidia, Cyprus
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.8/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok twice a year based on a proprietary methodology. The top social media marketing agencies for Fall 2025 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.