Top Chat Support Services in the United States
377 Companies
15 Leaders 15 Contenders
List of the Top United States Chat Support Companies
Sponsored
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UndisclosedUndisclosed10 - 49Cherry Hill, NJ
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesRex Direct Net, Inc. Is an answering service company. Launched in 2001, the firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancerDallas, TX
Services provided
28% Customer Service Outsourcing50% HR Outsourcing22% Back Office OutsourcingFocus Areas
82% Chat Support Services18% Email Support ServicesOutsourceBiz LLC is a small HR Outsourcing company. They offer HR Outsourcing and Customer Service Outsourcing and were launched in 2002.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
15% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +215% Back Office Outsourcing10% TranslationFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Wilmington, DE
Services provided
25% Customer Service Outsourcing20% Search Engine Optimization15% Call Center Services +315% Pay Per Click15% Web Design10% Sales OutsourcingFocus Areas
43% Chat Support Services43% Email Support Services14% Order Processing & TakingDigital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Chat Support ServicesOutPLEX provides inbound order handling and customer inquiry services, primarily for online retailers. Reviews indicate that OutPLEX excels in service levels and cost efficiency, with notable strengths in project management and responsiveness. Clients appreciate the company's alignment in values and effective leadership, though some suggest occasional onsite meetings for enhanced collaboration.
Very responsive5.0 out of 5.0 rating for costGreat project management -
Undisclosed< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesOcean Clicks Outsourcing Pvt Ltd is a small answering service. Founded in 2013, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Denver, CO
Services provided
10% Customer Service Outsourcing15% Email Marketing15% Graphic Design +515% Search Engine Optimization15% Social Media Marketing10% Back Office Outsourcing10% Sales Outsourcing10% TranslationFocus Areas
36% Chat Support Services36% Email Support Services28% Phone Support ServicesVirtual Marketing Assistant, a small Email Marketing company, is based in Denver, Colorado. Their services include Email Marketing and Graphic Design.
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$1,000+Undisclosed50 - 249New York, NY
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +810% Call Center Services10% Content Writing Services10% Digital Strategy10% Sales Outsourcing10% Search Engine Optimization10% Web Design5% HR Outsourcing5% StaffingFocus Areas
15% Chat Support Services40% Phone Support Services35% Email Support Services +110% Order Processing & TakingRSI NGD Group of Companies offers Customer Service Outsourcing solutions, specializing in enhancing customer service operations for retail companies. Their expertise in Customer Support Outsourcing has led to significant improvements in response times and customer satisfaction, aligning with business goals. Reviews highlight their commitment to delivering cost-effective, results-oriented services with exemplary project management.
Unique expertise5.0 out of 5.0 rating for costUnderstands the needs of their clientsEfficient -
Undisclosed< $25 / hr10 - 49Casper, WY
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing20% Employer of Record (EOR) Services +220% Finance & Accounting Outsourcing (FAO)10% Business ConsultingFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingEstablished in 2023, Beyond is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$5,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
14% Customer Service Outsourcing22% Call Center Services20% Digital Strategy +320% Web Design12% Back Office Outsourcing12% Sales OutsourcingFocus Areas
29% Chat Support Services29% Email Support Services29% Phone Support Services +113% Order Processing & TakingTessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
25% Customer Service Outsourcing40% Call Center Services25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
10% Customer Service Outsourcing20% Accounting15% Back Office Outsourcing +515% Call Center Services10% Content Moderation Services10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services15% Email Support Services +110% Order Processing & TakingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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Undisclosed< $25 / hr50 - 249Atlanta, GA
Services provided
80% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services25% Phone Support Services +115% Order Processing & TakingMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +210% API Development10% Mobile App DevelopmentFocus Areas
15% Chat Support Services40% Phone Support Services30% Order Processing & Taking +115% Email Support ServicesCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
Very responsive -
$1,000+< $25 / hr50 - 249Stratham, NH
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesAssistring LLC offers Customer Service Outsourcing solutions, including Call Center Outsourcing and Customer Support Outsourcing. Across reviews, clients consistently praise Assistring LLC for their effective project management, commitment to customer satisfaction, and the ability to provide tailored solutions that enhance customer experience. Areas for improvement include adopting advanced technologies for better customer insights.
Exceeds expectations5.0 out of 5.0 rating for costProactiveHigh-quality work -
UndisclosedUndisclosed2 - 9Seymour, TN
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Chat Support Services50% Phone Support Services20% Email Support Services +120% Order Processing & TakingKnoxville Computer Corporation is a call center based in Seymour, Tennessee. The team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Laconia, NH
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Content Marketing10% Email Marketing10% HR Consulting10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignFocus Areas
100% Chat Support ServicesTribe Consulting Pvt. Ltd. Is a social media marketing firm. The agency is based in Laconia, New Hampshire and Karachi, Pakistan. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Cerritos, CA
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Business Consulting +45% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Sales Outsourcing5% Web DevelopmentFocus Areas
30% Chat Support Services30% Email Support Services25% Order Processing & Taking +115% Phone Support ServicesBack Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Sheridan, WY
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesFounded in 2019, Voca CX LLC is a Back Office Outsourcing and Customer Service Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Miami, FL
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
10% Chat Support Services70% Phone Support Services15% Email Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
45% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +310% Graphic Design10% Sales Outsourcing10% Web DevelopmentFocus Areas
23% Chat Support Services31% Phone Support Services23% Email Support Services +123% Order Processing & TakingSkyTech Solutions offers comprehensive BPO services, including Customer Support Outsourcing, Call Center Outsourcing, and inventory management. Reviews highlight their effectiveness in reducing errors, speeding up processes, and enhancing customer satisfaction. Clients commend their accuracy, proactive communication, and adaptable approach, though some noted a desire for more frequent updates and detailed reporting.
4.8 out of 5.0 rating for costExceeds expectationsKnowledgeableOpenness -
$5,000+Undisclosed1,000 - 9,999Tucson, AZ
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% Recruitment Process Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingFocus Areas
10% Chat Support Services40% Phone Support Services35% Order Processing & Taking +115% Email Support ServicesIntugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$50,000+Undisclosed250 - 999San Diego, CA
Services provided
45% Customer Service Outsourcing45% Call Center Services5% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesTelephone answering service Redial BPO Call Center was established in 2017. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Suffern, NY
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +220% Call Center Services15% Recruitment Process OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesFGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
35% Customer Service Outsourcing40% Call Center Services25% Back Office OutsourcingFocus Areas
71% Chat Support Services15% Phone Support Services14% Order Processing & TakingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
20% Customer Service Outsourcing20% Business Consulting20% Call Center Services +220% Ecommerce Marketing20% Recruitment Process OutsourcingFocus Areas
15% Chat Support Services45% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesSirish Technologies LLp is a midsize Udaipur, India-based Business Consulting company. The team offers Business Consulting and Call Center Services.
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$250,000+< $25 / hr1,000 - 9,999South San Francisco, CA
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesIntelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Chat Support Companies
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Chat Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.6/40.019/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
40% Customer Service Outsourcing25% Chat Support Services60% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
36.3/40.018.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
34.9/40.017.4/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.7/40.013.6/20 Reviews9.4/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing45% Chat Support Services45% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.9/40.018/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing25% Chat Support Services35% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
31.5/40.015.6/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing80% Chat Support Services30% Other -
$1,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
35.2/40.018.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
33.5/40.018.6/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Customer Service Outsourcing45% Chat Support Services45% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
38.3/40.018.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Customer Service Outsourcing10% Chat Support Services90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing10% Chat Support Services80% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29.8/40.017.4/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
34.4/40.016.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
30.1/40.016.4/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing17% Chat Support Services40% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
34.1/40.016/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
29.3/40.016.2/20 Reviews6.4/10 Clients & Experience6.7/10 Market PresenceService focus
19% Customer Service Outsourcing26% Chat Support Services81% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.3/40.015.8/20 Reviews7.4/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
75% Customer Service Outsourcing25% Chat Support Services25% Other -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
40% Customer Service Outsourcing33% Chat Support Services60% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
UndisclosedUndisclosed250 - 999Denver, CO
Ability to deliver
22.9/40.014.6/20 Reviews2.4/10 Clients & Experience5.9/10 Market PresenceService focus
39% Customer Service Outsourcing32% Chat Support Services61% Other -
$1,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
27.8/40.016.8/20 Reviews4.1/10 Clients & Experience6.9/10 Market PresenceService focus
20% Customer Service Outsourcing30% Chat Support Services80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
20.9/40.016.2/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
65% Customer Service Outsourcing38% Chat Support Services35% Other -
$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing29% Chat Support Services80% Other -
$1,000+< $25 / hr10 - 49San Antonio, TX
Ability to deliver
29.6/40.016.4/20 Reviews7.2/10 Clients & Experience6/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$1,000+$50 - $99 / hr10 - 49Richmond, VA
Ability to deliver
26.6/40.015.6/20 Reviews5.7/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other