Top Chat Support Services in the United States
420 Companies
List of the Top United States Chat Support Companies
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UndisclosedUndisclosed50 - 249Boise, ID
Services provided
20% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +120% Back Office OutsourcingFocus Areas
30% Chat Support Services30% Phone Support Services20% Email Support Services +120% Order Processing & TakingWorld Connection, a call center company, focuses on Call Center Services and Sales Outsourcing. The firm is headquartered in Boise, Idaho.
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UndisclosedUndisclosed50 - 249Broken Arrow, OK
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
30% Chat Support Services30% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesFounded in 1991, MicahTek is a call center service. Headquartered in Broken Arrow, Oklahoma, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Greensboro, NC
Services provided
10% Customer Service Outsourcing20% Direct Marketing20% Email Marketing +420% Fulfillment10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
38% Chat Support Services31% Order Processing & Taking31% Phone Support ServicesRSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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UndisclosedUndisclosed2 - 9Brisbane, CA
Services provided
15% Customer Service Outsourcing25% HR Consulting25% IT Managed Services +313% Call Center Services12% Back Office Outsourcing10% Sales OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesMagellan USA is a small Brisbane, California-based IT managed services company. Their services include IT managed services and HR Consulting.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Cloud Consulting & SI +220% IT Managed Services20% IT Strategy ConsultingFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesIntegral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +310% Advertising10% Business Consulting10% Marketing StrategyFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support ServicesCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Middletown, CT
Services provided
30% Customer Service Outsourcing35% Call Center Services35% TranslationFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesWeb Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
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UndisclosedUndisclosed250 - 999Denver, CO
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% IT Staff Augmentation20% Warehousing & DistributionFocus Areas
10% Chat Support Services50% Order Processing & Taking30% Phone Support Services +110% Email Support ServicesIntelliSource is a midsize IT staff augmentation company located in Denver, Colorado and Reno, Nevada. The team offers IT staff augmentation and Call Center Services.
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$1,000+< $25 / hr50 - 249Beverly, MA
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Fulfillment +220% Graphic Design20% Warehousing & DistributionFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesBlue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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UndisclosedUndisclosed2 - 9Bend, OR
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Print DesignFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesMoonlight BPO, a print design company, was established in 1985. The agency offers Print Design and Call Center Services, and is small.
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UndisclosedUndisclosed2 - 9Provo, UT
Services provided
10% Customer Service Outsourcing80% IT Managed Services10% Back Office OutsourcingFocus Areas
54% Chat Support Services46% Email Support ServicesMaple Mountain Technology is a small Provo, Utah-based IT managed services company. The team provides IT managed services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% FulfillmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesHeadquartered in Chicago, Illinois, Telefund is an answering service company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesAction Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.
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UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesAnswer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +120% TranslationFocus Areas
30% Chat Support Services40% Phone Support Services20% Email Support Services +110% Order Processing & TakingOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
10% Customer Service Outsourcing20% Business Consulting20% Digital Strategy +610% Back Office Outsourcing10% Call Center Services10% Corporate Training & Coaching10% HR Consulting5% Email Marketing5% SMS MarketingFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1210% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
19% Chat Support Services50% Phone Support Services19% Email Support Services +112% Order Processing & TakingSee all 95 projectsIdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.
5 of 5 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, client feedback for IdeasUnlimited has been overwhelmingly positive. Clients praised their responsiveness, flexibility, and commitment to quality service, with specific highlights including a 90% first contact resolution rate and consistent communication. Notably, one client commended their ability to manage increased support volumes during peak times without service drops. Overall, clients reported successful outcomes, improved lead generation, and enhanced customer satisfaction, indicating a strong alignment with their business needs.Was this helpful?
3 of 3 Chat Support Services reviews are 5 stars2 new reviews for Chat Support Services in past 6 months$50,000 – $199,999 avg. project costChat Support Services Experience
IdeasUnlimited has received overwhelmingly positive feedback for their Chat Support Services, with clients noting a 30% improvement in response times and a 20% rise in customer satisfaction. 90% of reviews highlighted their professionalism, timely project management, and ability to adapt to fluctuating workloads. Key strengths include their strong communication and commitment to continuous improvement. Notably, one client reported 80%+ call service levels and a 90% first contact resolution rate, demonstrating significant operational impact.
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More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
10% Customer Service Outsourcing40% Custom Software Development20% IT Managed Services +310% API Development10% Corporate Training & Coaching10% E-Commerce DevelopmentFocus Areas
30% Chat Support Services30% Phone Support Services20% Email Support Services +120% Order Processing & TakingDDC-I is a software development firm. Founded in 1980, the company is in Phoenix, Arizona. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed2 - 9Panama City, FL
Services provided
25% Customer Service Outsourcing25% AI Consulting25% Back Office Outsourcing +125% Call Center ServicesFocus Areas
30% Chat Support Services50% Phone Support Services20% Email Support ServicesDash BPO Panamá is an answering service company. Launched in 2010, the agency is in Panama City, Florida. Their team specializes in Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49Homestead, FL
Services provided
20% Customer Service Outsourcing35% Back Office Outsourcing25% Sales Outsourcing +120% StaffingFocus Areas
35% Chat Support Services40% Email Support Services15% Order Processing & Taking +110% Phone Support ServicesFlexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9Urbandale, IA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +320% Email Marketing10% Sales Outsourcing10% Social Media MarketingFocus Areas
50% Chat Support Services50% Email Support ServicesTala Agency is a small Urbandale, Iowa-based Email Marketing company. The team specializes in Email Marketing and Business Consulting.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
15% Customer Service Outsourcing25% Sales Outsourcing20% Market Research +320% Marketing Strategy10% Back Office Outsourcing10% Call Center ServicesFocus Areas
23% Chat Support Services59% Phone Support Services18% Email Support ServicesPioneer Lists is a midsize Sales Outsourcing company. They focus on Sales Outsourcing and Marketing Strategy and were founded in 1997.
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UndisclosedUndisclosed10 - 49East Rochester, NY
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
20% Chat Support Services50% Phone Support Services30% Order Processing & TakingDirect2Market Sales Solutions is an answering service company. They are headquartered in East Rochester, New York. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Winchester, KY
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingCall Center Systems is a phone answering service launched in 2015. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed250 - 999Las Vegas, NV
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesCall center VCloud Interactive was established in 2018. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% IT Managed ServicesFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesAutomated Business Solutions International is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Nashville, Tennessee.
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UndisclosedUndisclosed2 - 9Glendale, CA
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Finance & Accounting Outsourcing (FAO) +120% Sales OutsourcingFocus Areas
30% Chat Support Services30% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesCall center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Glendale, CA
700 N. Brand Blvd
Glendale, CA 912031
+1.866.972.0766
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UndisclosedUndisclosed250 - 999Gresham, OR
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesAnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +310% Business Consulting10% Corporate Training & Coaching10% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesEmployee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Denver, CO
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingFocus Areas
20% Chat Support Services60% Phone Support Services20% Email Support ServicesElevation Connect is an answering service company. They are located in Denver, Colorado and have midsize team. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Springfield, MO
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Market Research +220% Public Relations20% Sales OutsourcingFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingGold Mountain Communications is a Springfield, Missouri-based PR firm. They specialize in Public Relations and Market Research.
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UndisclosedUndisclosed10 - 49Cheyenne, WY
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +220% Call Center Services20% IT Strategy ConsultingFocus Areas
20% Chat Support Services50% Phone Support Services30% Email Support ServicesHeadquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.
Read moreSee All Locations (2)Cheyenne, WY
1603 Capitol Ave., Suite #310 A428
Cheyenne, WY 8200116 - 20
+1-844-440-1682
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Undisclosed< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +315% Transcription10% Call Center Services10% Sales OutsourcingFocus Areas
68% Chat Support Services22% Phone Support Services10% Order Processing & TakingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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UndisclosedUndisclosed250 - 999Orlando, FL
Services provided
25% Customer Service Outsourcing25% AI Consulting25% AI Development +125% IT Managed ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
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Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +810% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Staffing5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesSee all 3 projectsRelay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.
Industry Experience
Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Business services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.Was this helpful?
More responsive than most other service providers
Get in TouchRelay Human Cloud is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Clearwater, FL
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesVolans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Clearwater, FL
1701 Drew Street
Clearwater, FL 3375541 - 49
+1-800-363-8025
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$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesVirtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Services provided
25% Customer Service Outsourcing70% IT Staff Augmentation5% Back Office OutsourcingFocus Areas
33% Chat Support Services34% Phone Support Services33% Email Support ServicesSee all 10 projectsPuzzle is a Customer Service BPO and staffing solution provider, known for building and managing customer service teams and offering staff augmentation. With 83% positive feedback, clients praise their responsiveness and dedication to long-term partnerships. However, they could improve by more thoroughly vetting candidates, as retention was occasionally an issue.
Reviews mention Hard working
Clients consistently highlight Puzzle's dedication and hard work in ensuring their success. One CEO noted, "They work hard to ensure their clients' success" and emphasized their genuine care for understanding project goals. Another feedback mentioned the founder's availability and responsiveness, showcasing a commitment to long-term partnerships. Overall, the sentiment reflects a strong appreciation for Puzzle's diligent efforts, although some areas for improvement in candidate vetting were suggested.-
Staff Augmentation for Appointment Scheduling Platform
4.5 Aug 26, 2023Puzzle is extremely responsive. Carlos, the founder, makes himself available at virtually any time and cares deeply about the success of the project and his customers. They work hard to ensure their clients' success. They genuinely care and spend time understanding our goals to ensure they can help us meet them.
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Mobile App Development for Booking Services Marketplace
5.0 Apr 17, 2023Overall they went over and beyond to make sure things were moving along consistently and if there were any issues with any of the team members, they were quick to resolve and discuss. The team worked really hard and was quite involved. They were very responsive and really cared about ensuring we had a positive experience.
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0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Appointment Scheduling Platform
4.5 — Puzzle provides staff augmentation services for an appointment scheduling and point-of-sale platform. The team is responsible for recruiting full-time software engineers to the client's team. Read moreWas this helpful?
Industry Experience
Puzzle has received positive feedback across various industries, including IT Services, Information Technology, Software, and Business Services. Clients praised their expertise in software engineering, recruitment, and project management, highlighting strengths in timely delivery, effective communication, and cultural fit. In the IT sector, clients noted successful outcomes in software development and talent acquisition. In the Software industry, feedback emphasized their capability to facilitate product development and staff augmentation. Overall, Puzzle is well-suited for technology-driven projects requiring skilled staffing and agile project management.
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IT Services Information technology Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing5% HR ConsultingFocus Areas
56% Chat Support Services33% Phone Support Services11% Order Processing & TakingSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.-
Call Center Services for Online Retailer
5.0 Aug 13, 2022They have a higher quality approach, which makes us feel like our brand and business are in capable hands.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
34% Chat Support Services33% Email Support Services33% Phone Support ServicesSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
70% Customer Service Outsourcing20% Sales Outsourcing10% Call Center ServicesFocus Areas
100% Chat Support ServicesChatOutsource, a midsize Customer Service Outsourcing company, is in San Diego, California. The team offers Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Westerville, OH
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesFounded in 1998, Perceptionist is a midsize call center company and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Albuquerque, NM
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesUnityBPO is a midsize Back Office Outsourcing and Customer Service Outsourcing company established in 2016. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Sunrise, FL
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesBack Office Outsourcing and Customer Service Outsourcing company Ecco Outsourcing Group is located in Sunrise, Florida. They specialize in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesScale Virtually, a telephone answering service, provide Call Center Services and Back Office Outsourcing. They were established in 1999.
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$1,000+< $25 / hr50 - 249Gainesville, FL
Services provided
10% Customer Service Outsourcing20% Accounting20% Custom Software Development +420% Digital Strategy10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
71% Chat Support Services15% Phone Support Services14% Order Processing & TakingRccess Technologies is a Gainesville, Florida-based Accounting company. Established in 2012, the team offers Accounting and Custom Software Development.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
30% Chat Support Services40% Order Processing & Taking30% Email Support ServicesXtendOps is a Back Office Outsourcing and Customer Service Outsourcing company founded in 2019. The midsize team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesCustomer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Chat Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing42% Chat Support Services65% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Chat Support Services40% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing80% Chat Support Services30% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.5/40.018.6/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing25% Chat Support Services35% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing10% Chat Support Services90% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
31.1/40.017.6/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.2/40.016.8/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing10% Chat Support Services60% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Customer Service Outsourcing45% Chat Support Services45% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing20% Chat Support Services75% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing10% Chat Support Services80% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.9/40.018.2/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
40% Customer Service Outsourcing50% Chat Support Services60% Other -
$5,000+< $25 / hr50 - 249San Antonio, TX
Ability to deliver
35.2/40.018.6/20 Reviews9.6/10 Clients & Experience7/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing10% Chat Support Services60% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing17% Chat Support Services40% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
29.3/40.016.2/20 Reviews6.4/10 Clients & Experience6.7/10 Market PresenceService focus
19% Customer Service Outsourcing26% Chat Support Services81% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
33/40.016.4/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
20% Customer Service Outsourcing15% Chat Support Services80% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
24.2/40.015.8/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing55% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
75% Customer Service Outsourcing25% Chat Support Services25% Other -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
40% Customer Service Outsourcing33% Chat Support Services60% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other
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