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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Collections Recovery Services50% B2C Telemarketing & telesalesSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Collections Recovery Services30% Third party verification25% B2C Telemarketing & telesales +125% Customer Surveys & Market Research CallsSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
Reviews mention Exceeds expectations
Clients express high satisfaction with 1840 & Company, noting that their sales results have consistently exceeded expectations. One client highlighted their impressive staffing, training, and onboarding success, alongside effective project management characterized by excellent communication and timely deliverables. The engagement from the team, including leadership, was particularly praised for its depth and responsiveness, ensuring a swift adaptation to project needs and additional lines of business, ultimately resulting in measurable growth month over month.-
B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider
5.0 Jun 21, 2024Sales results have been above expectations and grown month over month each month they've been onboard. Willingness and ability to adapt and take on additional LOB for the Paid Marketing leads and convert at above acceptable levels while maintaining all other KPI's. As we've added business with them, they continue that engagement level and exceed expectations.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on 1840 & Company highlights their effective communication and dedication to understanding client needs. A client praised the quality of work from the outsourced finance staff and noted the company's alignment with their values as a key reason for selection. The project management was reported to be thorough, with timely delivery of tasks. Overall sentiment is positive, with no significant areas for improvement indicated.Was this helpful?
3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
45% Collections Recovery Services30% B2C Telemarketing & telesales15% Third party verification +110% Customer Surveys & Market Research CallsSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
Reviews mention Team players
Clients consistently praise Uassist.ME for their collaborative approach and integration into their teams. One executive noted, 'They are integrated into our team because they commit to understanding how we work,' highlighting their close relationship with clients. Similarly, a customer success manager stated, 'Uassist.ME doesn’t feel like an outsourced team to me. We’ve developed a strong relationship over time.' Overall, the sentiment reflects Uassist.ME as proactive team players who foster strong partnerships.-
Back Office Outsourcing for Fintech Company
5.0 Aug 9, 2022We also feel they are integrated into our team because they commit to understanding how we work — it doesn’t feel like they’re an outsourced third party.
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Virtual Assistant for Full-Service Marketing Agency
5.0 Jul 9, 2020Our assigned virtual assistant does a phenomenal job. We treat her as an extension of our own team; we worked with her on process onboarding, and she’s fully up to speed.
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Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
Read All ReviewsSelect Industry to see insights
Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
20% Collections Recovery Services40% B2C Telemarketing & telesales20% Customer Surveys & Market Research Calls +120% Third party verificationSee all 36 projectsWing Assistant is a company specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. They consistently exceed service expectations, with a call answer rate above 95%, and demonstrate remarkable adaptability by integrating seamlessly with clients' tech stacks. Positive feedback is prevalent, with 100% of reviewers highlighting their reliability and communication skills. Customers appreciate their dedication and timely project management, with no significant areas for improvement identified.
5 of 8 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the past six months, client feedback on Wing Assistant has been largely positive, highlighting their effective communication, proactive support, and ability to seamlessly integrate into existing workflows. Notably, clients praised their high call answer rates and timely project execution, with one client exceeding a 90% call answer goal. However, some reviews indicate areas for improvement, such as the selection process for assistants and responsiveness in customer support. Overall, the sentiment is favorable, with many clients expressing satisfaction with the value provided.Was this helpful?
2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
50% Collections Recovery Services50% B2C Telemarketing & telesalesSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
10% Collections Recovery Services50% Customer Surveys & Market Research Calls30% Third party verification +110% B2C Telemarketing & telesalesSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
Reviews mention Professional
The feedback regarding professionalism at The Hour - Back Office and Virtual Assistant Services is overwhelmingly positive. Clients highlighted their 'professionalism,' 'accuracy,' and 'positive approach' as standout qualities. One client noted their satisfaction with project management, emphasizing timely delivery and excellent responsiveness. Another client appreciated the company's flexibility and ease of collaboration, stating they are 'very easy to work with.' Overall, the sentiment reflects a strong endorsement of their professional capabilities.-
BPO Services for AI -Sourcing Automation Platform
5.0 Aug 26, 2022They are professional, flexible, and very easy to work with.
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Virtual Assistant Services for Insurance Company
5.0 Jul 1, 2025The VA handled all the back end which gave us free hand on working on bringing new business in house. Yes, I am very satisfied on this point of time, working with the same person from last 2 years and overall he learnt a lot. Response is great, VA as well as the manager whenever any support is needed. What did you find most impressive or unique about this company? Professionalism, Accuracy, Positive approach, Industry Skills.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
Read All ReviewsSelect Industry to see insights
Insurance Pharmaceuticals Human Resources Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services70% Back Office Outsourcing10% Content Writing Services +110% Email MarketingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 71 projectsTop Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.
15 of 15 reviews are 5 stars4 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have praised Top Virtual Assistant for their professionalism, responsiveness, and effective communication. Notable feedback includes improved response times and better organization of administrative tasks, allowing clients to focus on core operations. Clients highlighted the team's adaptability and reliability, with one stating, 'They helped us stay organized and improved our operational workflow.' Minor suggestions for improvement included more frequent progress updates, but overall sentiment remains highly positive.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services80% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
20% Collections Recovery Services30% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesales +125% Third party verificationSee all 63 projectsTop Customer Service, a company specializing in Contact Center Services and Customer Support Services, consistently delivers professional and responsive call handling, as evidenced by a 100% satisfaction rate across reviews. Clients highlight their ability to enhance customer experience through efficient inbound and outbound call management, with 80% noting improved client satisfaction and prompt service delivery. The team is praised for their professionalism, consistency, and alignment with business values.
22 of 22 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 22 Recent ReviewsReviewed 22 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance customer communication. Notable improvements include a significant reduction in response times and increased client satisfaction, as highlighted by the Marketing Director of Grand Traders, who noted fewer missed inquiries and an overall boost in their business reputation. Clients also appreciated the clear project management and timely delivery of services, indicating a strong alignment with their operational needs.Was this helpful?
Industry Experience
Top Customer Service has garnered positive feedback across various industries, including Construction, Education, Legal, Automotive, and Non-Profit. Clients praised their professionalism, responsiveness, and ability to enhance customer communication. In the Construction industry, they improved response times and client satisfaction. In Education, they streamlined parent inquiries, resulting in higher satisfaction levels. Legal firms valued their reliable support, while Automotive businesses noted improved communication efficiency. Overall, the sentiment reflects strong expertise in customer service solutions tailored to diverse sectors.
Read All ReviewsSelect Industry to see insights
Agriculture Non-profit Construction Financial services Advertising & marketing IT Services Other Industry Other industries Home Services Business services Real estate Government Electric Education Medical Automotive LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Top Customer Service provides excellent value for money, with many clients highlighting their competitive pricing and high-quality support. One client noted, "Pricing fit our budget" and emphasized the company's professional handling of inquiries, leading to improved customer satisfaction. Overall, clients expressed strong satisfaction with the services provided, often citing the cost-effectiveness of the solutions in enhancing operational efficiency and customer experience.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Call Center Services80% Sales Outsourcing10% Back Office OutsourcingFocus Areas
10% Collections Recovery Services70% B2C Telemarketing & telesales10% Customer Surveys & Market Research Calls +110% Third party verificationSee all 49 projectsAppointment Setter Online is a company specializing in Contact Center Services, offering a comprehensive range of Telemarketing and Customer Support Services. Across multiple reviews, clients noted their professionalism, adaptability, and efficiency in improving appointment scheduling and lead qualification, resulting in increased bookings and sales by up to 70%. While feedback was overwhelmingly positive, some clients suggested enhancements in reporting details.
16 of 17 Call Center Services reviews are 5 stars11 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money, noting their ability to generate qualified leads and improve appointment bookings. Feedback highlights that clients appreciated the 'good value for cost' and the 'high-quality, well-qualified appointments' provided. The overall sentiment reflects satisfaction with the service's cost-effectiveness, allowing businesses to focus on core operations while experiencing a significant increase in client engagement and conversions.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
See All Locations (1)New York, NY
347 5th Avenue
New York, NY 10016101 - 150
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$5,000+< $25 / hr1,000 - 9,999Savannah, GA
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
25% Collections Recovery Services45% B2C Telemarketing & telesales20% Customer Surveys & Market Research Calls +110% Third party verificationSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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See All Locations (2)Savannah, GA
4 Cedar Cove
Savannah, GA 314101
4783064144
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$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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See All Locations (2)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
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$10,000+Undisclosed250 - 999North Charleston, SC
Services provided
10% Call Center Services70% Sales Outsourcing10% Account-Based Marketing +110% RecruitingFocus Areas
25% Collections Recovery Services50% Third party verification25% Customer Surveys & Market Research CallsSee all 2 projectsSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
25% Collections Recovery Services35% Customer Surveys & Market Research Calls30% B2C Telemarketing & telesales +110% Third party verificationSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Timely
Overall, client feedback regarding CallZent's timeliness is overwhelmingly positive. Clients consistently noted that CallZent delivered projects on schedule, with one client remarking on their 'impressive, structured' project management. Another highlighted their 'clear communication' and 'quick adjustments' to evolving needs. The responsiveness and proactive approach of CallZent's team were frequently commended, ensuring a seamless workflow and timely resolution of issues, ultimately enhancing customer satisfaction.-
Custom Software Development for IT Company
5.0 Apr 10, 2025CallZent was timely, communicative, and genuinely committed to making sure we got what we needed. CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs.
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Customer Service Outsourcing for Grocery Store
5.0 Apr 11, 2025CallZent’s project management was exceptional. They consistently delivered on time, even during high-demand periods. Their team was highly responsive, quickly adapting to our evolving needs and ensuring that any issues were addressed promptly. They maintained clear communication throughout the process, providing regular updates and making adjustments as necessary to meet our goals. They were proactive.
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Customer Service Outsourcing for Custom Manufacturing Co
5.0 Apr 14, 2025Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way.
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Custom CRM Dev for Irrigation Solutions Company
5.0 Apr 16, 2025CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team.
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Software Dev & Customer Service Outsourcing for E-Comm Co
5.0 Apr 21, 2025CallZent’s project management was outstanding. They maintained clear communication throughout the entire process and kept us updated with regular progress reports and check-ins. Every milestone was delivered on time, and in some cases, even ahead of schedule. They were highly responsive to our feedback and quick to adapt when priorities shifted. Their ability to stay organized, proactive, and genuinely attentive to our needs made the collaboration smooth and stress-free from start to finish.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Dallas, TX
Services provided
25% Call Center Services25% Accounting25% Customer Service Outsourcing +125% Marketing StrategyFocus Areas
40% Collections Recovery Services30% B2C Telemarketing & telesales20% Customer Surveys & Market Research Calls +110% Third party verificationSee all 3 projectsAfrishore BPO is a business process outsourcing company providing services such as lead management, customer service support, and tax registration handling. Across reviews, 100% of clients praised their professionalism, timely delivery, and aligned company values, with 67% specifically noting their impressive communication and results-oriented approach. The firm is recognized for its exceptional service and cultural alignment with clients.
Industry Experience
Afrishore BPO has received positive feedback across multiple industries, including Fitness, Financial Services, and Advertising & Marketing. In Fitness, they excelled in customer service, achieving 100% client retention. In Financial Services, their efficient handling of tax registrations demonstrated excellent project management and communication. In Advertising & Marketing, they enhanced lead contact rates through organized outreach. Overall, they are recognized for their strong culture fit, flexibility, and results-oriented approach, making them a suitable partner for startups and established businesses alike.
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Fitness Advertising & marketingWas this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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See All Locations (2)Dallas, TX
4615 Briar Oaks Circle
Dallas, TX 752872 - 5
+27 101 095 888
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$50,000+Undisclosed1,000 - 9,999Gwinn, MI
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
30% Collections Recovery Services70% Customer Surveys & Market Research CallsSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
100% Collections Recovery ServicesSee all 6 projectsOnQ Global is a versatile provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. The reviews reflect a high level of satisfaction, with consistent praise for their quality and commitment, exceeding expectations in metrics like speed and resolution. While they experienced minor employee turnover, 90% of reviews commend their project management and alignment with client goals.
Reviews mention Flexible
Clients have expressed high satisfaction with OnQ Global's flexibility in adapting to their evolving needs. One executive highlighted their impressive responsiveness to process changes and problem-solving during onboarding. The ability to quickly onboard representatives and refine processes was noted as a significant strength, with the client stating, "OnQ Global's leadership’s flexibility in quickly solving our problems and onboarding resources is impressive." Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating a strong alignment with client demands.-
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 Aug 13, 2025OnQ Global is meeting and exceeding our expectations. The primary areas in which they exceed expectations are their flexibility to help us refine the process, the speed at which they onboard representatives and get us operational, and the speed at which they take feedback and get operational results to help us with our process. OnQ Global leadership’s flexibility in quickly solving our problems and onboarding resources is impressive. As we continue to change our processes, the team is very responsive to pivot and change accordingly.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$1,000,000 – $9,999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +215% AI Consulting15% Generative AIFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 1 projectsLiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read moreWas this helpful?
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
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$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
50% Collections Recovery Services50% Third party verificationSee all 1 projectsGroupOne is a service provider specializing in Contact Center and Customer Support Services, particularly in medical billing. Feedback indicates that 75% of the workload is alleviated for clients, saving 20 man-hours monthly. While users find the service easy to utilize, there is room for improvement in reporting capabilities.
Read 1 Review0 of 1 Call Center Services reviews are 5 stars$10,000,000 + avg. project costWas this helpful?
Industry Experience
GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.Was this helpful?
See All Locations (3)Indianapolis, IN
8275 Allison Pointe Trail Suite #110
Indianapolis, IN 4625010 - 15
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Collections Recovery Services30% Third party verification20% B2C Telemarketing & telesales +120% Customer Surveys & Market Research CallsSee all 7 projectsExpress Virtual Assistant is a professional administrative support company offering services such as email management, scheduling, client communication, and marketing assistance. Across their reviews, clients consistently praise their reliability, proactive approach, and attention to detail, resulting in improved operational efficiency and reduced workload. Approximately 100% of reviewers express satisfaction with no significant areas for improvement mentioned.
Reviews mention Adaptable
The feedback regarding Express Virtual Assistant's adaptability is overwhelmingly positive. Clients highlighted their ability to adjust to changing priorities, with one stating they 'adapted quickly as our priorities evolved.' Another client noted their responsiveness to changing needs, emphasizing that the team became a 'valuable extension' of their operations. Overall, the sentiment reflects a strong appreciation for their flexibility and commitment to meeting client demands effectively.-
Virtual Assistant Services for Construction Co
5.0 Feb 24, 2026Project management was smooth and professional. The team communicated clearly, provided consistent updates, and completed tasks within agreed timelines. They were responsive and adaptable to our changing needs.
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Virtual Assistant Services for Home Renovation Co
5.0 Feb 25, 2026Express Virtual Assistant maintained a highly organized workflow, delivered results on schedule, and communicated clearly. They adapted quickly as our priorities evolved.
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Virtual Assistant Services for Childcare Center
5.0 Mar 4, 2026The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure.
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4 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews for Express Virtual Assistant highlight a consistently positive client experience, emphasizing their reliability, attention to detail, and proactive communication. Clients noted significant improvements in operational efficiency, including a 23% increase in sales qualified leads and enhanced administrative organization. Specific feedback praised their ability to manage tasks independently and adapt to evolving priorities. Overall, clients expressed high satisfaction, with no major suggestions for improvement, indicating a strong fit for various project needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Express Virtual Assistant for providing excellent value for cost, citing their reliable service and efficiency. Feedback highlighted their ability to enhance operational workflows, with one client noting a 30-40% faster completion of administrative tasks. Another remarked on their strong project management and proactive communication. Overall sentiment reflects high satisfaction with the cost-effectiveness of their services, as multiple clients expressed no major areas for improvement.Was this helpful?
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UndisclosedUndisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Collections Recovery ServicesSee all 1 projectsSouthwest Recovery Services is a company specializing in collections and account management, providing Contact Center Services and Customer Support Services. The company has a notable 50% success rate in recovering overdue funds, and clients commend their effective communication and management skills. The reviews highlight the impressive sales capabilities of the owner, Steve, with no noted areas for improvement.
1 of 1 Collections Recovery Services reviews is 5 stars1 new review for Collections Recovery Services in past 6 months$50,000 – $199,999 avg. project costCollections Recovery Services Experience
Overall, client feedback for Southwest Recovery Services in Collections Recovery Services is highly positive, with a 50% success rate in recovering overdue accounts, which clients regard as exceptional. Reviewers highlight effective communication and negotiation skills, with one client noting the recovery of $3,000–$10,000 from accounts overdue by up to 12 months. The company's commitment to preventing account aging has been particularly praised, demonstrating their expertise and strong impact in the industry.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.Was this helpful?
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +320% Customer Service Outsourcing10% Business Consulting10% Financial ConsultingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 3 projectsRemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.
Reviews mention Efficient
Clients have consistently highlighted RemSource's efficiency in their service delivery. One client noted their ability to quickly turn around quality work, stating they are 'quick and productive,' which saves approximately $5,000 monthly. Another emphasized that RemSource's efficiency not only boosts their productivity but also leads to positive outcomes for both companies. Overall, the sentiment regarding RemSource's efficiency is overwhelmingly positive, with clients expressing satisfaction and no areas for improvement.-
Virtual Assistant for Telecommunications Company
5.0 Aug 12, 2017Because they are so efficient, they also increase our productivity, therefore both our companies have positive outcomes. Efficiency is noted as one of their strengths, which contributes significantly to the success of our collaboration.
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2 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Phone & Email Answering Services for Auto Transport Company
4.0 — After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations Read moreWas this helpful?
Industry Experience
RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.Was this helpful?
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$1,000+< $25 / hr250 - 999South Jordan, UT
Services provided
15% Call Center Services75% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
50% Collections Recovery Services50% Third party verificationSee all 1 projectsAdvancedMD is a company specializing in back-office services, including Call Center and Customer Support Services. Reviews highlight their ability to deliver organized, efficient service that reduces client workload and stress, with consistently favorable results. Approximately 100% of reviewers commend their capability to enhance workflow and create a comforting work atmosphere.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
AdvancedMD has demonstrated expertise in the Hospitality & Leisure industry, receiving positive feedback for their back office services that enhance operational efficiency and brand reputation. Clients appreciate the organized and friendly service, which allows internal staff to focus on core tasks while saving significant time and money. The overall sentiment is favorable, indicating that AdvancedMD's strengths lie in delivering reliable, cost-effective solutions that foster a less stressful work environment.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AdvancedMD as providing good value for money, noting the flexibility in their pricing structure, which allows for tailored bundles based on specific needs. One client highlighted a savings of $450-$500 per month, indicating a positive return on investment. However, there are suggestions for the company to continue enhancing value and offering competitive pricing to attract more clients.Was this helpful?
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$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
45% Call Center Services30% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
100% Collections Recovery ServicesSee all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.
Reviews mention Communicative
Clients have consistently praised Rozlin Financial Group, Inc. for their exceptional communication and responsiveness. One client noted, "They communicate very well and are super efficient and responsive," highlighting the company's commitment to keeping clients informed. Additionally, they appreciated the constant contact and readiness to address inquiries, stating, "They stay in constant contact and are there to answer any questions whenever we need them." Overall, the sentiment regarding their communicative approach is overwhelmingly positive.-
Third-Party Collection Services for Surgery Center
5.0 Jul 16, 2020Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them.
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Industry Experience
Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.
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Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.Was this helpful?
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Call Center Services25% Content Marketing25% Customer Service Outsourcing +125% Digital StrategyFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 3 projectsSalaria Sales Solutions is a business development company specializing in B2B lead generation and sales outreach. Across their reviews, clients consistently commend their data-driven approach, effective targeting, and seamless integration with client teams. Notably, Salaria demonstrated a 4x increase in sales-qualified opportunities within three quarters. Over 90% of feedback highlights their exceptional communication and proactive problem-solving, with all reviewers highly recommending their services.
Reviews mention High-quality work
Clients commend Salaria Sales Solutions for delivering high-quality work, particularly in their effective outreach strategies and impressive conversion rates. One client highlighted the company's ability to schedule 2-3 qualified meetings per week, noting that their outreach exceeded any other outsourced business development group they had encountered. Additionally, the detailed dashboards and timely deliveries further reinforced the positive sentiment towards the quality of service provided.-
Digital Strategy for SaaS Company
5.0 Jan 17, 2024The company used a technology stack that enabled them to do effective and targeted outreach at scale...their outreach volumes exceeded any outsourced business development group I've worked with, but the power was not just in the scale, but also in the effective campaigns they ran. Their conversion rate from cold outreach to scheduled meetings was impressive and met the goals we set for success.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Salaria Sales Solutions highlight their effectiveness in generating qualified leads and improving outbound prospecting efficiency. Clients commend their proactive communication, data-driven approach, and impressive results, noting a 4x increase in sales opportunities over three quarters. One client specifically praised the team for functioning as an extension of their sales force, with targeted outreach and a high conversion rate. Overall sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Salaria Sales Solutions' cost-effectiveness and value for money. One client noted, 'good value for cost,' while another emphasized that their pricing fit within budget constraints. Overall, the sentiment reflects satisfaction with the pricing structure, as clients reported substantial returns on investment through qualified meetings and improved sales opportunities, asserting that Salaria functions as an effective extension of their sales teams.Was this helpful?
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Demand Generation Marketing +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
25% Collections Recovery Services40% B2C Telemarketing & telesales25% Third party verification +110% Customer Surveys & Market Research CallsSee all 1 projectsBoomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Boomsourcing has received positive feedback for significantly enhancing lead generation, achieving a 120% improvement, and boosting client sales by 85%. Clients appreciate their proactive communication and engagement, noting a strong alignment with company values and culture. One CEO highlighted the team's effectiveness, stating they experienced a 100% increase in leads. Suggested improvements include refining marketing practices, but overall sentiment remains highly favorable.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Marketing Agency
5.0 — Boomsourcing provides lead generation services for a marketing agency. The team is focused on increasing and qualifying leads for the client. Read moreWas this helpful?
Industry Experience
Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
45% Call Center Services50% Customer Service Outsourcing5% IT Staff AugmentationFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 1 projectsHelpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Helpt has received positive feedback for their after-hours support services, with one client noting that 90% of non-emergency calls are now effectively managed by Helpt. Clients appreciate the well-trained and friendly staff, as well as the seamless implementation process. One reviewer highlighted the company's responsiveness and commitment to achieving the best outcomes. Overall, sentiment is highly favorable, with clients expressing satisfaction and no significant areas for improvement identified.Was this helpful?
Industry Experience
The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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Undisclosed< $25 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 1 projectsVirtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read moreWas this helpful?
Industry Experience
Virtual Receptionist Pro has demonstrated significant expertise in the travel industry, providing effective call center services to agencies. Clients appreciate their responsiveness, professional communication, and ability to filter inbound calls, which enhances operational efficiency. The overall sentiment reflects strong satisfaction, with an emphasis on their alignment with client values and budget considerations. This makes them a favorable choice for businesses seeking reliable virtual receptionist services, particularly within the travel sector.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Virtual Receptionist Pro's pricing, noting it fits within their budget and offers good value for the services rendered. One client highlighted that the company's pricing structure allowed them to manage their inbound call volume effectively, freeing up time for their core business activities. Overall, the sentiment regarding cost and value for money is positive, with no reported issues or areas for improvement in this regard.Was this helpful?
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$1,000+< $25 / hr10 - 49Phoenix, AZ
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Collections Recovery Services35% B2C Telemarketing & telesales30% Customer Surveys & Market Research CallsSee all 3 projectsRemote Ops Solutions offers Customer Support Services, specifically focusing on procurement, fulfillment, and operational finance management. The overall feedback highlights their ability to meet or exceed expectations, demonstrating impressive communication and responsiveness. Clients appreciate their alignment with company values and the value provided for cost, with no areas identified for improvement.
Industry Experience
Remote Ops Solutions has demonstrated expertise in the Food & Beverage and Advertising & Marketing industries, receiving positive feedback for their effective virtual assistant placements. Clients in the Food & Beverage sector highlighted their success in social media outreach and influencer engagement, while those in Advertising & Marketing praised their administrative support, allowing teams to focus on strategic tasks. Overall, sentiment is highly favorable, indicating that Remote Ops Solutions is a strong fit for businesses seeking skilled support in these sectors.
Read All ReviewsSelect Industry to see insights
Food & Beverage Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.Was this helpful?
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
10% Call Center Services70% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingFocus Areas
100% Collections Recovery ServicesSee all 4 projectsBay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.
Reviews mention Professional
Clients consistently highlight the professionalism of Bay Business Group, noting their timely delivery and responsiveness. One client remarked, 'They are the epitome of professionalism,' emphasizing their ability to handle issues efficiently without prompting. The team successfully transformed the client's accounting from underperformance to a well-managed system, further reinforcing their professional reputation. Overall, the sentiment reflects a strong appreciation for the company's commitment to high standards and effective communication.-
Business Services Company Payment Processing
4.0 Aug 11, 2017Using this group is great and has helped the company out tremendously. I recommend them to my friends. Knowing our needs is one of their strengths.
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Accounting for Knowledge Graph Creation & Analytics Co
5.0 Feb 21, 2026The entire team was very responsive to my queries and concerns and provided frequent touch points for the first few months. I can only compare them to two other accountants I have worked with, but they are the epitome of professionalism. They always handle any issue I present them and they always deliver in a timely manner.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have expressed high satisfaction with Bay Business Group, highlighting their professionalism and responsiveness. One client noted that the team transformed their accounting from a poorly performing service to timely, organized financials, achieving DCAA compliance efficiently. The consistent communication and proactive approach were particularly praised, with one client stating they never had to chase for updates. Overall, feedback indicates strong value for cost and effective project management.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that the company offers excellent value for money, with significant monthly savings. One client noted a monthly saving of $10,000, while another estimated $18,000. Feedback highlights their competitive pricing structure, with clients selecting them for their budget fit and overall value. A client emphasized that the pricing was a key factor in their decision to partner with the company, reinforcing the sentiment that their services are both necessary and cost-effective.Was this helpful?
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
10% Call Center Services30% Transcription25% Social Media Marketing +315% Digital Strategy10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 1 projectsServixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.
Industry Experience
Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.Was this helpful?
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Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Services provided
25% Call Center Services50% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)Focus Areas
56% Collections Recovery Services44% Customer Surveys & Market Research CallsSee all 1 projectsBELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +610% Custom Software Development10% Cybersecurity10% Mobile App Development10% Web Design10% Web Development5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
Industry Experience
SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
Read All ReviewsSelect Industry to see insights
Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Rigby, ID
Services provided
20% Call Center Services60% Back Office Outsourcing10% Recruitment Process Outsourcing +110% TranscriptionFocus Areas
50% Collections Recovery Services50% Third party verificationSee all 2 projectsPrimary BPO is a company specializing in Contact Center Services and Customer Support Services, offering solutions such as inbound and outbound call handling, billing, and telephonic support. The majority of reviewers, approximately 80%, praise their efficient project management, timely delivery, and good value for cost. However, some suggest improvements in communication consistency with clients and medical experience of agents.
0 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Scribe & Customer Support Services for Ophthalmology Center
4.5 — Primary BPO provides scribe and customer support services for an ophthalmology practice and surgery center. They schedule patients and handle authorizations, billing, coding, and marketing Read moreWas this helpful?
Industry Experience
Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support.
Read All ReviewsSelect Industry to see insights
MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Primary BPO's competitive pricing and strong value for money. One client noted that their 'pricing fits our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the pricing was a key reason for their selection of Primary BPO, alongside cultural alignment. Overall, feedback indicates a positive perception of the company's cost-effectiveness in delivering quality services.Was this helpful?
See All Locations (2)Rigby, ID
164 North 4055 East
Rigby, ID 834421
2082010000
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$1,000+< $25 / hr50 - 249Oak Brook, IL
Services provided
75% Call Center Services25% Back Office OutsourcingFocus Areas
100% Collections Recovery ServicesSee all 2 projectsNCC is a specialized provider of Contact Center Services, focusing on outbound call operations such as bill collection and appointment setting. Clients frequently highlight their satisfaction with NCC's secure and efficient tools, leading to significant cost savings and increased profits. Approximately 100% of reviews mention high satisfaction with service quality, although some suggest improvements in global presence and pricing.
Reviews mention Efficient
Clients consistently highlight NCC's efficiency in managing outbound services, with one client noting a monthly savings of over $8,000 and a 17% increase in profit within the first month of collaboration. Their efficient tools are praised for alleviating operational burdens, allowing companies to focus on core services. Overall, client sentiment regarding NCC's efficiency is highly positive, emphasizing their capability to streamline processes effectively.-
Collections for Real Estate Firm
4.5 Aug 15, 2017The secure and efficient tools provided by NCC have significantly alleviated the burden of a burgeoning company's growth. Within the first month, our company's profit increased by 17% based solely on the elimination of work, thus outsourced to NCC. This demonstrates their capability to streamline processes effectively.
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Read 2 Reviews0 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
NCC has demonstrated strong expertise in the real estate and government sectors, providing services such as accounts receivable collections and appointment setting. Clients report significant savings, ranging from $5,000 to $10,000 monthly, and increased efficiency in workflows. Feedback highlights NCC's strengths in quality of work and secure tools that support business growth. Overall, the sentiment in both industries is positive, making NCC a suitable partner for organizations seeking to improve operational efficiency.
Read All ReviewsSelect Industry to see insights
Real estate GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive NCC's services as cost-effective, reporting significant savings. One client noted a monthly savings of over $8,000, attributing a 17% profit increase to NCC's outsourcing. Another client mentioned saving approximately $5,000 to $10,000 monthly, highlighting improved efficiency. While the overall sentiment is positive regarding value, some feedback suggests room for improvement in pricing structures.Was this helpful?
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$250,000+$50 - $99 / hr250 - 999Phoenix, AZ
Services provided
25% Call Center Services50% Sales Outsourcing25% Customer Service OutsourcingFocus Areas
100% Collections Recovery ServicesTeleverde is a Sales Outsourcing company in Phoenix, Arizona. They offer Sales Outsourcing and Call Center Services and were launched in 1994.
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$1,000+< $25 / hr1,000 - 9,999Dallas, TX
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
33% Collections Recovery Services34% B2C Telemarketing & telesales33% Customer Surveys & Market Research CallsIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (9)Dallas, TX
146 E 5th St,
Dallas, TX 75203401 - 500
214-366-0229
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$1,000+< $25 / hr250 - 999Philadelphia, PA
Services provided
35% Call Center Services35% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
100% Collections Recovery ServicesPRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999El Paso, TX
Services provided
21% Call Center Services25% Finance & Accounting Outsourcing (FAO)19% Back Office Outsourcing +315% Business Consulting10% Customer Service Outsourcing10% Financial ConsultingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationDatamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
14% Collections Recovery Services43% B2C Telemarketing & telesales29% Third party verification +114% Customer Surveys & Market Research CallsCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Itasca, IL
Services provided
40% Call Center Services30% Custom Software Development20% Business Consulting +110% Customer Service OutsourcingFocus Areas
71% Collections Recovery Services15% B2C Telemarketing & telesales14% Third party verificationBrown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
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UndisclosedUndisclosed250 - 999Fort Worth, TX
Services provided
55% Call Center Services25% Transcription10% Social Media Marketing +25% Accounting5% Custom Software DevelopmentFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationTouchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +110% Document Digitization & ManagementFocus Areas
60% Collections Recovery Services35% Third party verification5% Customer Surveys & Market Research CallsLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr1,000 - 9,999Renton, WA
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
25% Collections Recovery Services55% B2C Telemarketing & telesales10% Customer Surveys & Market Research Calls +110% Third party verificationBellmedex is a Customer Service Outsourcing company established in 2013. The large team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr1,000 - 9,999McKinney, TX
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
25% Collections Recovery Services55% B2C Telemarketing & telesales10% Customer Surveys & Market Research Calls +110% Third party verificationCustomer Service Outsourcing company Eminence RCM was launched in 2017. In McKinney, Texas, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Melbourne, FL
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
40% Collections Recovery Services40% B2C Telemarketing & telesales10% Customer Surveys & Market Research Calls +110% Third party verificationFounded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
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$250,000+$25 - $49 / hr50 - 249Brentwood, TN
Services provided
100% Call Center ServicesFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSvast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +515% IT Staff Augmentation10% Business Consulting10% Generative AI10% IT Strategy Consulting10% StaffingFocus Areas
25% Collections Recovery Services35% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesales +115% Third party verificationThe Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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$1,000+< $25 / hr250 - 999Dover, DE
Services provided
40% Call Center Services40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationVelan Healthcare Services is an answering service company. They offer Call Center Services and Back Office Outsourcing and are headquartered in Dover, Delaware.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Debt Collection Services
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services50% Collections Recovery Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services20% Collections Recovery Services80% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services30% Collections Recovery Services80% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.4/40.017.6/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services25% Collections Recovery Services85% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services45% Collections Recovery Services90% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Collections Recovery Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chandler, AZ
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services25% Collections Recovery Services85% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Call Center Services100% Collections Recovery Services60% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services25% Collections Recovery Services75% Other -
$1,000+< $25 / hr250 - 999Jefferson City, MO
Ability to deliver
25/40.013/20 Reviews3.5/10 Clients & Experience8.5/10 Market PresenceService focus
25% Call Center Services50% Collections Recovery Services75% Other -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
23.1/40.017.8/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services30% Collections Recovery Services50% Other -
UndisclosedUndisclosed10 - 49Addison, TX
Ability to deliver
22.3/40.017/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services100% Collections Recovery Services50% Other -
$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
10% Call Center Services25% Collections Recovery Services90% Other -
$1,000+< $25 / hr250 - 999South Jordan, UT
Ability to deliver
22.4/40.016.2/20 Reviews6.2/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services50% Collections Recovery Services85% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22/40.018/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services50% Collections Recovery Services60% Other -
$1,000+< $25 / hr10 - 49Sycamore, IL
Ability to deliver
19.7/40.013/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
45% Call Center Services100% Collections Recovery Services55% Other -
$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
24.3/40.017.2/20 Reviews1.8/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services25% Collections Recovery Services75% Other -
$25,000+< $25 / hr50 - 249Lehi, UT
Ability to deliver
24.2/40.016.6/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
25% Call Center Services25% Collections Recovery Services75% Other -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
21.7/40.016.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services25% Collections Recovery Services55% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services25% Collections Recovery Services -
$1,000+< $25 / hr10 - 49Phoenix, AZ
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services35% Collections Recovery Services60% Other -
$1,000+Undisclosed10 - 49Falls Church, VA
Ability to deliver
20.8/40.015.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services100% Collections Recovery Services90% Other -
$1,000+< $25 / hr50 - 249Sheridan, WY
Ability to deliver
23.5/40.016.2/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services25% Collections Recovery Services90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
25.2/40.018.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services10% Collections Recovery Services90% Other -
Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Ability to deliver
15.7/40.00/20 Reviews6.2/10 Clients & Experience9.4/10 Market PresenceService focus
25% Call Center Services56% Collections Recovery Services75% Other -
$50,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services25% Collections Recovery Services85% Other -
$1,000+< $25 / hr50 - 249Sheridan, WY
Ability to deliver
16.6/40.012.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services50% Collections Recovery Services80% Other -
$1,000+< $25 / hr50 - 249Oak Brook, IL
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Call Center Services100% Collections Recovery Services25% Other -
$10,000+Undisclosed250 - 999North Charleston, SC
Ability to deliver
17.1/40.00/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services25% Collections Recovery Services90% Other -
$250,000+$50 - $99 / hr250 - 999Phoenix, AZ
Ability to deliver
7.9/40.00/20 Reviews2.1/10 Clients & Experience5.8/10 Market PresenceService focus
25% Call Center Services100% Collections Recovery Services75% Other
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