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Home Inbound Voice Services Collections United States New York City

Top Collections Agencies in New York City

Ratings Updated: August 15, 2026
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6 Leaders 15 Contenders

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33 Companies

Country: United States
State: New York
City: New York City
Outbound Services: Collections Recovery Services

List of the Top New York City Debt Collection Services

  • Appointment Setter Online Logotype

    5.0 54 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Focus Areas

    10% Collections Recovery Services
    70% B2C Telemarketing & telesales
    10% Customer Surveys & Market Research Calls +1
    10% Third party verification

    Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

    See all 54 projects
    5 of 5 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    In the last six months, Appointment Setter Online has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted their professionalism, structured project management, and ability to deliver high-quality, qualified leads. For instance, one client noted a steady increase in scheduled meetings and improved lead quality, while another emphasized the significant time saved for their internal teams. Minor suggestions for improvement included more detailed performance analytics, but overall sentiment remains highly favorable.
    Read 5 Recent Reviews
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages

    New York, NY

    347 5th Avenue
    New York, NY 10016

    101 - 150

    See All Locations (3)
    2 of 2 New York City-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for Call Center Services services in New York City

    New York City-based Call Center Services project highlight

    Customer Services & Sales Outsourcing for Resume Writing Co

    5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
    Read Similar Reviews
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  • Top Customer Service Logotype

    5.0 68 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Services provided

    10% Call Center Services
    55% Customer Service Outsourcing
    15% Data Annotation Services +2
    10% Back Office Outsourcing
    10% Content Moderation Services

    Focus Areas

    30% Collections Recovery Services
    30% Customer Surveys & Market Research Calls
    30% Third party verification +1
    10% B2C Telemarketing & telesales

    Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.

    See all 68 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (18) Canada (13) France (1)

    This provider is fluent in 20 languages:

    • English
    • Spanish
    • Arabic
    • Hindi
    • Russian
    • Japanese
    • German
    • Javanese
    • Korean
    • French
    • Turkish
    • Italian
    View all languages

    This provider is available in 35 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    4.8

    Cost

    5.0

    Willing to Refer

    5.0

    New City-based clients praise Top Customer Service for their technical expertise in managing chatbots and phone lines, especially within the recruitment industry. They highlight reliable project management, meeting deadlines, and a knowledgeable support team that understands their business needs.
    Read Local Reviews
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  • The Hour - Back Office and Virtual Assistant Services Logotype

    5.0 37 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    5% Document Digitization & Management
    5% HR Consulting

    Focus Areas

    10% Collections Recovery Services
    50% Customer Surveys & Market Research Calls
    30% Third party verification +1
    10% B2C Telemarketing & telesales

    The Hour - Back Office and Virtual Assistant Services is a company specializing in administrative and operational support, including bookkeeping, customer service, and policy administration. Across their reviews, 100% of clients praised their reliability, proactive communication, and integration into client workflows, leading to improved accuracy and efficiency in various processes. Notably, no areas for improvement were identified by the reviewers.

    See all 37 projects

    Industry Experience

    The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across various industries including Insurance, Financial Services, eCommerce, Medical, Advertising, and Information Technology. Clients highlight their expertise in customer support, policy administration, accounting, and operational efficiency. The sentiment is overwhelmingly favorable, with notes on their professionalism, responsiveness, and ability to integrate seamlessly into existing workflows. Potential clients in these sectors can expect improved organization and efficiency, making The Hour a suitable partner for similar projects.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing eCommerce Other industries Financial services Pharmaceuticals Human Resources Real estate Software Business services Retail Information technology Insurance

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (7) Less than $10,000 (2) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their competitive pricing and excellent value for money. Multiple reviews mention that the company's pricing fits within budgets while providing substantial support, leading to improved operational efficiency. One client noted, 'Good value for cost,' while another emphasized, 'Our company is more efficient and productive with The Hour at pay rates we can afford.' Overall, feedback indicates strong satisfaction with the cost-to-value ratio.
    Read All Reviews

    View projects from:

    United States (25) Canada (8)

    This provider is fluent in 5 languages:

    • English
    • Spanish
    • Dutch
    • French
    • Hindi

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.9

    Cost

    4.9

    Willing to Refer

    5.0

    New York clients praise The Hour for their expertise in financial record accuracy, invoice processing, and inventory management across diverse industries, emphasizing reliable, timely delivery and proactive communication. They value the company's adaptability and cost-effectiveness in handling complex back-office tasks.
    Read Local Reviews
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  • Horatio Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    20% Back Office Outsourcing +4
    10% AI Consulting
    10% Content Moderation Services
    10% Finance & Accounting Outsourcing (FAO)
    5% Data Annotation Services

    Focus Areas

    90% Collections Recovery Services
    10% Third party verification

    Horatio is a customer service outsourcing company known for their adaptability and robust project management skills. Reviewers consistently highlight their effective communication and ability to quickly escalate and resolve issues. Approximately 90% of feedback is positive, with clients appreciating their use of data insights and standardized metrics to enhance support processes.

    See all 2 projects

    Industry Experience

    Horatio has demonstrated expertise primarily in the Publishing industry, providing effective customer service support for lifestyle media companies. Feedback highlights their adaptability, strong communication skills, and ability to enhance operational efficiency through data insights. Clients appreciate their proactive issue escalation and project management. Overall sentiment is positive, indicating that they are a suitable partner for businesses in the publishing sector seeking reliable and responsive support solutions.

    Read All Reviews

    Select Industry to see insights

    Publishing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Horatio as providing good value for money, particularly highlighting their adaptability and effective communication. One client noted an investment of approximately $150,000, appreciating the enhanced reporting and data insights they received. The team's ability to quickly escalate issues and their proactive approach were praised. However, there is a suggestion for improvement regarding staffing domestic teams to enhance communication further.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Local clients describe Horatio as a flexible partner with excellent communication skills, capable of onboarding and retraining teams rapidly. They appreciate their focus on data-driven insights and their ability to support complex, multi-channel customer service operations.
    Read Local Reviews
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mineola, NY

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
    Read All Reviews

    Mineola, NY

    The Benchspace,34 Willis Ave, Mineola, NY 11501
    Mineola, NY 11501

    501 - 750

    (021) 111 792 743

    See All Locations (9)
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  • EXL Service Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Services provided

    35% Call Center Services
    50% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    45% Collections Recovery Services
    55% B2C Telemarketing & telesales

    EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

    See all 4 projects

    Reviews mention Easy to reach

    Clients have consistently noted EXL Service's accessibility and responsiveness. One client highlighted their ease of contact, stating they are 'easy to reach and easy to use.' Overall sentiment regarding communication is positive, as clients appreciate the company's ability to provide quick and accurate data, enhancing collaboration and efficiency in their operations.
    • Payment Processing for Hospitality Firm
      3.0 Aug 12, 2017

      They are very thorough. They have exceeded our expectations. They are easy to contact and easy to use.

      Read Full Review
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    0 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Payment Processing for Education Organization

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Real estate Education Nonprofit Hospitality & leisure

    View projects from:

    Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)
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  • SunKnowledge Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    60% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Document Digitization & Management

    Focus Areas

    60% Collections Recovery Services
    35% Third party verification
    5% Customer Surveys & Market Research Calls

    Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Zesh Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    10% Back Office Outsourcing +7
    10% Sales Outsourcing
    5% Business Consulting
    5% Content Writing Services
    5% Ecommerce Marketing
    5% Email Marketing
    5% Social Media Marketing
    5% Transcription

    Focus Areas

    15% Collections Recovery Services
    50% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    15% Third party verification

    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Queens Village, NY

    21229 Hillside ave apt 5EW
    Queens Village, NY 11432

    151 - 200

    +13322227751

    Queens Village, NY

    212-29 Hillside Avenue
    Queens Village, NY 11427

    41 - 49

    See All Locations (3)
    View Profile
  • Gurland Corporation Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    70% Call Center Services
    10% Business Consulting
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    33% Collections Recovery Services
    34% B2C Telemarketing & telesales
    33% Customer Surveys & Market Research Calls

    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.

    Read more
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  • WCH Service Bureau Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Services provided

    10% Call Center Services
    80% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    90% Collections Recovery Services
    10% Third party verification

    WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • NetSet RCM Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    16% Call Center Services
    50% Back Office Outsourcing
    24% Customer Service Outsourcing +1
    10% AI Development

    Focus Areas

    100% Collections Recovery Services

    Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.

    Read more
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  • MediBIll Health Partners Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Collections Recovery Services
    20% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    20% Third party verification

    MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.

    Read more
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  • Ktech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Services provided

    45% Call Center Services
    35% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Email Marketing

    Focus Areas

    10% Collections Recovery Services
    55% B2C Telemarketing & telesales
    30% Customer Surveys & Market Research Calls +1
    5% Third party verification

    Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.

    Read more

    New York, NY

    230 5th Avenue
    New York, NY 10001

    21 - 30

    See All Locations (3)
    View Profile
  • DynaPro Global Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% Account-Based Marketing
    9% Sales Outsourcing
    1% Accounting

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.

    Read more
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  • NEO MD INC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    15% Call Center Services
    55% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    30% Collections Recovery Services
    40% Third party verification
    25% B2C Telemarketing & telesales +1
    5% Customer Surveys & Market Research Calls

    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.

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  • DGC BPO Service Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Email Marketing
    20% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.

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  • Site Ascend Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    25% Call Center Services
    25% Market Research
    25% Marketing Strategy +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.

    Read more
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  • OnCalla Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Staffing
    10% Litigation Support Services

    Focus Areas

    10% Collections Recovery Services
    55% Customer Surveys & Market Research Calls
    25% Third party verification +1
    10% B2C Telemarketing & telesales

    Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    $10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

    Inbound & Customer Support Rates

    OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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  • UnlimCall Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    15% Call Center Services
    50% AI Agents
    25% Sales Outsourcing +1
    10% Other Application Development

    Focus Areas

    20% Collections Recovery Services
    30% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.

    Read more
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  • Acena Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.

    Read more
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  • OUTSOURCETURK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Palisades Park, NJ

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Translation

    Focus Areas

    20% Collections Recovery Services
    50% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    10% Third party verification

    OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Smyyth Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    South Plainfield, NJ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Headquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Enfinity Medical Billing Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    East Brunswick, NJ

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    25% Collections Recovery Services
    55% B2C Telemarketing & telesales
    10% Customer Surveys & Market Research Calls +1
    10% Third party verification

    Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • Statlinx Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Stamford, CT

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.

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  • Express Virtual Assistant Logotype

    4.6 28 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Princeton, NJ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    30% Collections Recovery Services
    30% Third party verification
    20% B2C Telemarketing & telesales +1
    20% Customer Surveys & Market Research Calls

    Express Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.

    See all 28 projects
    3 of 5 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Creative Agency

    5.0 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. Read more
    Read 4 Reviews

    Industry Experience

    Express Virtual Assistant has received positive feedback across diverse industries, notably in eCommerce, Contracting, Automotive, Construction, and Financial Services. Clients praised their operational support, effective communication, and ability to enhance efficiency and customer satisfaction. In eCommerce, they excelled in administrative support, while in Contracting, they provided valuable research insights. The Automotive sector benefited from improved customer interaction management. Overall, the provider's strength in administrative tasks and project management makes them well-suited for businesses seeking reliable operational support.

    Read All Reviews

    Select Industry to see insights

    Business services Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Financial services Other industries Construction Contracting

    Average Project Cost Breakdown

    $10,000 to $49,000 (13) $50,000 to $199,999 (9) Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.
    Read All Reviews

    Review Rating from Clients

    4.5/5.0

    Quality

    4.0

    Schedule

    4.5

    Cost

    5.0

    Willing to Refer

    5.0

    Local clients emphasize Express Virtual Assistant's expertise in social media and Google Ads, noting their ability to customize campaigns for different markets. They appreciate the professional team and smooth project management that has contributed to measurable business growth.
    Read Local Reviews
    View Profile
  • AG Adjustments Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Melville, NY

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Financial Advising & Planning

    Focus Areas

    100% Collections Recovery Services

    AG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.

    Read more
    View Profile
  • Promantra Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Franklin Township, NJ

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Launched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.

    Read more
    View Profile
  • XyberMed Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Bohemia, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Business Consulting +1
    25% Corporate Training & Coaching

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.

    Read more
    View Profile
  • Ring Savvy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Nesconset, NY

    Services provided

    100% Call Center Services

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.

    Read more
    View Profile
  • RRS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bohemia, NY

    Services provided

    100% Call Center Services

    Focus Areas

    100% Collections Recovery Services

    RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.

    Read more
    View Profile
  • VirtualCare Assistants Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Hamilton Township, NJ

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    10% Transcription

    Focus Areas

    100% Collections Recovery Services

    VirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.

    Read more

    Hamilton Township, NJ

    2333 Whitehorse Mercerville Road
    Hamilton Township, NJ 08619

    2 - 5

    (831) 251-5556

    See All Locations (2)
    View Profile Visit Website
  • Tekplant Infotech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Hamilton Township, NJ

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Transcription

    Focus Areas

    100% Collections Recovery Services

    In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • AnswerOne Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile

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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appointment Setter Online
2 Top Customer Service
3 Horatio
4 Sybrid Private Limited
5 The Hour - Back Office and Virtual Assistant Services
6 EXL Service

List of the Top 6 New York City Debt Collection Services

  1. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Ability to deliver

    36.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    20% Call Center Services
    10% Collections Recovery Services
    80% Other
    View Profile Visit Website
  2. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    30% Collections Recovery Services
    90% Other
    View Profile Visit Website
  3. Horatio Logotype

    Horatio

    $5,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    21.8/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    20% Call Center Services
    90% Collections Recovery Services
    80% Other
    View Profile Visit Website
  4. Sybrid Private Limited Logotype

    Sybrid Private Limited

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mineola, NY

    Ability to deliver

    20.5/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Call Center Services
    25% Collections Recovery Services
    85% Other
    View Profile Visit Website
  5. The Hour - Back Office and Virtual Assistant Services Logotype

    The Hour - Back Office and Virtual Assistant Services

    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Ability to deliver

    26.6/40.0
    20/20 Reviews
    1.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Collections Recovery Services
    90% Other
    View Profile Visit Website
  6. EXL Service Logotype

    EXL Service

    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Ability to deliver

    12.4/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    45% Collections Recovery Services
    65% Other
    View Profile Visit Website
  7. SunKnowledge Inc. Logotype

    SunKnowledge Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% Call Center Services
    60% Collections Recovery Services
    80% Other
    View Profile Visit Website
  8. Zesh Solutions Logotype

    Zesh Solutions

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    15% Collections Recovery Services
    75% Other
    View Profile Visit Website
  9. Gurland Corporation Logotype

    Gurland Corporation

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    70% Call Center Services
    33% Collections Recovery Services
    30% Other
    View Profile Visit Website
  10. WCH Service Bureau Inc. Logotype

    WCH Service Bureau Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    90% Collections Recovery Services
    90% Other
    View Profile Visit Website
  11. NetSet RCM Services Logotype

    NetSet RCM Services

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    16% Call Center Services
    100% Collections Recovery Services
    84% Other
    View Profile Visit Website
  12. MediBIll Health Partners Logotype

    MediBIll Health Partners

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    40% Collections Recovery Services
    80% Other
    View Profile Visit Website
  13. Ktech Logotype

    Ktech

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    45% Call Center Services
    10% Collections Recovery Services
    55% Other
    View Profile Visit Website
  14. DynaPro Global Logotype

    DynaPro Global

    Undisclosed
    < $25 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    30% Call Center Services
    25% Collections Recovery Services
    70% Other
    View Profile Visit Website
  15. NEO MD INC Logotype

    NEO MD INC

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Call Center Services
    30% Collections Recovery Services
    85% Other
    View Profile Visit Website
  16. DGC BPO Service Logotype

    DGC BPO Service

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    25% Collections Recovery Services
    80% Other
    View Profile Visit Website
  17. Site Ascend Logotype

    Site Ascend

    $25,000+
    Undisclosed
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  18. OnCalla Logotype

    OnCalla

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Call Center Services
    10% Collections Recovery Services
    70% Other
    View Profile Visit Website
  19. UnlimCall Logotype

    UnlimCall

    $1,000+
    Undisclosed
    10 - 49
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    20% Collections Recovery Services
    85% Other
    View Profile Visit Website
  20. Acena Logotype

    Acena

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  21. OUTSOURCETURK Logotype

    OUTSOURCETURK

    Undisclosed
    Undisclosed
    10 - 49
    Palisades Park, NJ

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    20% Collections Recovery Services
    70% Other
    View Profile Visit Website

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