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The Hour - Back Office and Virtual Assistant Services
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NYServices provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
10% Collections Recovery Services50% Customer Surveys & Market Research Calls30% Third party verification +110% B2C Telemarketing & telesalesSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
Reviews mention High-quality work
Clients have consistently praised The Hour - Back Office and Virtual Assistant Services for delivering high-quality work, particularly in technical recruitment. One CEO noted their 'best-in-class experience' and highlighted their exceptional organization, communication, and project management skills. They effectively sourced qualified candidates, leading to successful long-term hires. Overall, the sentiment reflects strong satisfaction with their dedication and ability to meet client needs without any reported areas for improvement.-
Recruitment Services for Technical Recruitment Firm
5.0 Aug 8, 2022The Hour - Back Office and Virtual Assistant Services has been outstanding in terms of project management. They’re incredibly organized and have excellent communication skills. They are highly effective, efficient, and calm under pressure — they are able to manage multiple projects and tasks at the same time and ensure that our needs and our clients’ needs are met. They’re dedicated to completing a job well done.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Services provided
15% Call Center Services15% IT Managed Services10% Branding +135% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
Read All ReviewsSelect Industry to see insights
eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
See All Locations (9)Mineola, NY
The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501501 - 750
(021) 111 792 743
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$1,000+< $25 / hr10,000+New York, NY
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
45% Collections Recovery Services55% B2C Telemarketing & telesalesSee all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
0 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Payment Processing for Education Organization
4.5 — Read moreWas this helpful?
Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
Read All ReviewsSelect Industry to see insights
Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +110% Document Digitization & ManagementFocus Areas
60% Collections Recovery Services35% Third party verification5% Customer Surveys & Market Research CallsLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Queens Village, NY
Services provided
25% Call Center Services25% Customer Service Outsourcing10% Back Office Outsourcing +710% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionFocus Areas
15% Collections Recovery Services50% B2C Telemarketing & telesales20% Customer Surveys & Market Research Calls +115% Third party verificationZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Queens Village, NY
212-29 Hillside Avenue
Queens Village, NY 1142741 - 49
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
70% Call Center Services10% Business Consulting10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
33% Collections Recovery Services34% B2C Telemarketing & telesales33% Customer Surveys & Market Research CallsGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Call Center Services80% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
90% Collections Recovery Services10% Third party verificationWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +110% AI DevelopmentFocus Areas
100% Collections Recovery ServicesLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Finance & Accounting Outsourcing (FAO)Focus Areas
40% Collections Recovery Services20% B2C Telemarketing & telesales20% Customer Surveys & Market Research Calls +120% Third party verificationMediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +110% Email MarketingFocus Areas
10% Collections Recovery Services55% B2C Telemarketing & telesales30% Customer Surveys & Market Research Calls +15% Third party verificationKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (2)New York, NY
230 5th Avenue
New York, NY 1000121 - 30
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +310% Account-Based Marketing9% Sales Outsourcing1% AccountingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
15% Call Center Services55% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
30% Collections Recovery Services40% Third party verification25% B2C Telemarketing & telesales +15% Customer Surveys & Market Research CallsNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Email Marketing20% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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$25,000+Undisclosed10 - 49New York, NY
Services provided
25% Call Center Services25% Market Research25% Marketing Strategy +125% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationEstablished in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Staffing10% Litigation Support ServicesFocus Areas
10% Collections Recovery Services55% Customer Surveys & Market Research Calls25% Third party verification +110% B2C Telemarketing & telesalesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly RateView PackagesInbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
Read more -
UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +120% TranslationFocus Areas
20% Collections Recovery Services50% B2C Telemarketing & telesales20% Customer Surveys & Market Research Calls +110% Third party verificationOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249South Plainfield, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Collections Recovery ServicesHeadquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
25% Collections Recovery Services55% B2C Telemarketing & telesales10% Customer Surveys & Market Research Calls +110% Third party verificationEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Melville, NY
Services provided
40% Call Center Services40% Back Office Outsourcing20% Financial Advising & PlanningFocus Areas
100% Collections Recovery ServicesAG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Collections Recovery Services30% Third party verification20% B2C Telemarketing & telesales +120% Customer Surveys & Market Research CallsSee all 1 projectsExpress Virtual Assistant is a company specializing in virtual marketing assistance, offering services such as Google Ads and social media marketing. They have received positive feedback for their ability to increase sales qualified leads by 23% and for providing timely deliveries with a well-qualified and experienced team.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Express Virtual Assistant highlight positive client experiences, particularly in virtual marketing services. One client noted a 23% increase in sales qualified leads due to their effective Google Ads and social media strategies. The company is commended for its timely deliveries and well-qualified team, with clients appreciating the value for cost. Overall, sentiment is highly favorable, with clients expressing satisfaction and noting a smooth engagement process.Was this helpful?
Industry Experience
Express Virtual Assistant has demonstrated significant expertise in the business services industry, particularly in virtual marketing solutions. Their tailored Google Ads and social media campaigns have resulted in a 23% increase in sales qualified leads for clients like Photo Editing Outsourcing. Feedback highlights their well-qualified team, timely project deliveries, and effective communication. Overall, the sentiment is highly positive, making them a strong candidate for businesses seeking enhanced marketing outcomes.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Express Virtual Assistant offers good value for the cost, highlighting their effective Google Ads and social media marketing services. One client noted a 23% increase in sales qualified leads, indicating a strong return on investment. The overall sentiment reflects satisfaction with the pricing relative to the quality of service provided, with timely deliveries and a well-qualified team further enhancing perceived value.Was this helpful?
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
100% Collections Recovery ServicesFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Franklin Township, NJ
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
100% Collections Recovery ServicesLaunched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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$1,000+< $25 / hr50 - 249Bohemia, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Corporate Training & CoachingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationBusiness Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
100% Call Center ServicesFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationRing Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
100% Call Center ServicesFocus Areas
100% Collections Recovery ServicesRRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Hamilton Township, NJ
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Collections Recovery ServicesIn Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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List of the Top 3 New York City Debt Collection Services
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services25% Collections Recovery Services85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
25.2/40.018.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services10% Collections Recovery Services90% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services45% Collections Recovery Services65% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services60% Collections Recovery Services80% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services15% Collections Recovery Services75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services33% Collections Recovery Services30% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Collections Recovery Services90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Call Center Services100% Collections Recovery Services84% Other -
$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services40% Collections Recovery Services80% Other -
UndisclosedUndisclosed50 - 249Lahore, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services10% Collections Recovery Services55% Other -
Undisclosed< $25 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services25% Collections Recovery Services70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services30% Collections Recovery Services85% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services25% Collections Recovery Services80% Other -
$25,000+Undisclosed10 - 49New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services25% Collections Recovery Services75% Other -
$5,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services10% Collections Recovery Services70% Other -
$1,000+< $25 / hr10 - 49New Hyde Park, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Collections Recovery Services75% Other -
UndisclosedUndisclosed10 - 49Palisades Park, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services20% Collections Recovery Services70% Other -
$1,000+< $25 / hr50 - 249South Plainfield, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Collections Recovery Services50% Other
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