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Home Inbound Voice Services Collections United States New York City

Top Collections Agencies in New York City

Ratings Updated: July 22, 2026
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5 Leaders 15 Contenders

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32 Companies

Country: United States
State: New York
City: New York City
Outbound Services: Collections Recovery Services

List of the Top New York City Debt Collection Services

  • Appointment Setter Online Logotype

    5.0 54 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Focus Areas

    10% Collections Recovery Services
    70% B2C Telemarketing & telesales
    10% Customer Surveys & Market Research Calls +1
    10% Third party verification

    Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

    See all 54 projects

    Industry Experience

    Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

    More responsive than most other service providers

    Appointment Setter Online is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
    2 of 2 New York City-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for Call Center Services services in New York City

    New York City-based Call Center Services project highlight

    Customer Services & Sales Outsourcing for Resume Writing Co

    5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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  • Top Customer Service Logotype

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Services provided

    10% Call Center Services
    55% Customer Service Outsourcing
    15% Data Annotation Services +2
    10% Back Office Outsourcing
    10% Content Moderation Services

    Focus Areas

    30% Collections Recovery Services
    30% Customer Surveys & Market Research Calls
    30% Third party verification +1
    10% B2C Telemarketing & telesales

    Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.

    See all 68 projects

    Reviews mention Timely

    The sentiment regarding timeliness in client feedback for Top Customer Service is overwhelmingly positive. Clients consistently noted improved response times and efficient handling of inquiries. For instance, the Marketing Director of XD Roofing highlighted 'faster response times' and noted that their team 'adapted well to our service requirements.' Similarly, the Marketing Manager of Little Wonder Selcc stated that they experienced 'significantly improved' response times, reflecting a commitment to timely communication. Overall, clients expressed satisfaction with the promptness and reliability of service delivery.
    • Call Center & Customer Support for Chimney Cleaning Company
      5.0 Jun 20, 2025

      Our techs are very happy with them because they keep the customer updated about techs and confirm them for jobs a day ahead which helped us gain more jobs and they also good with closing estimates. Yes, they are always on time. They understand the value of time and help our techs all the time.

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    • Tech Support & Customer Service for an AI-Based Hiring Co
      5.0 Jun 27, 2025

      Top Customer Service meets deadlines. We use an in-house management system, and we communicate via Slack.

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    • Customer Support Services for Credit Union
      5.0 Jul 25, 2025

      Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed.

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    • Customer Service for Nonprofit Organization
      5.0 Dec 3, 2025

      Project management was smooth. They delivered reports on time, followed our internal guidelines, and met the agreed SLAs without issue.

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    • Customer Support Portal Dev & Design for Appliance Repair Co
      5.0 Dec 6, 2025

      Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.

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    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    2 of 2 New York City-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in New York City

    Call Center Services project highlight

    Call Center Services for Auto Detailing Company

    5.0 — Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    4.8

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in New City commend Top Customer Service for their effective handling of customer support and technical operations, emphasizing their industry-specific knowledge and responsiveness. Clients appreciate their ability to deliver ongoing support and meet project expectations.
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  • The Hour - Back Office and Virtual Assistant Services Logotype

    5.0 35 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    5% Document Digitization & Management
    5% HR Consulting

    Focus Areas

    10% Collections Recovery Services
    50% Customer Surveys & Market Research Calls
    30% Third party verification +1
    10% B2C Telemarketing & telesales

    The Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive virtual assistant and back-office support, including accounting, policy administration, and operational assistance. Across their reviews, clients consistently highlight their reliability, attention to detail, and proactive communication, with 100% positive feedback on timely delivery and organizational skills. Approximately 70% of reviewers emphasize the company's adaptability and seamless integration into their operations.

    See all 35 projects
    19 of 19 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 19 times in the past 6 months

    Recent reviews for The Hour - Back Office and Virtual Assistant Services reflect a strong overall sentiment of satisfaction among clients. Common feedback highlights their reliability, attention to detail, and effective communication. Clients noted significant improvements in operational efficiency, such as faster turnaround times and better organization of tasks. Specific praises include their ability to integrate seamlessly with internal teams and consistently deliver quality work on time, with no reported areas for improvement from multiple reviews.
    Read 19 Recent Reviews

    Industry Experience

    The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across various industries, including Financial Services, Insurance, eCommerce, IT, Medical, and Business Services. Clients noted their expertise in accounting, administrative support, and operational efficiency. The overall sentiment is highly favorable, highlighting their reliability, responsiveness, and integration into existing teams. Companies in financial services and insurance particularly benefit from their detailed administrative solutions, while eCommerce and IT firms appreciate the support in inventory management and technical tasks.

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    Select Industry to see insights

    Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Financial services Information technology Insurance

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    United States (24) Canada (6)

    This provider is fluent in 5 languages:

    • English
    • Spanish
    • Dutch
    • French
    • Hindi

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.8

    Cost

    4.9

    Willing to Refer

    5.0

    Reviewers in New York emphasize The Hour's strong project management, flexibility, and reliability in supporting financial, operational, and customer success functions. Clients appreciate their proactive approach, quality assurance, and seamless communication across various service areas.
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mineola, NY

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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    Mineola, NY

    The Benchspace,34 Willis Ave, Mineola, NY 11501
    Mineola, NY 11501

    501 - 750

    (021) 111 792 743

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  • EXL Service Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Services provided

    35% Call Center Services
    50% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    45% Collections Recovery Services
    55% B2C Telemarketing & telesales

    EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

    See all 4 projects

    Reviews mention Easy to work with

    Clients have consistently noted that EXL Service is easy to work with, highlighting their accessibility and user-friendly approach. One client remarked on their thoroughness, stating they are 'easy to contact and easy to use,' which significantly enhances collaboration. Overall, the sentiment reflects a positive experience, with clients appreciating the quick turnaround of quality work and effective communication.
    • Payment Processing for Hospitality Firm
      3.0 Aug 12, 2017

      They are easy to contact and easy to use.

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    0 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Payment Processing for Education Organization

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.

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    Select Industry to see insights

    Real estate Education Nonprofit Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.
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  • SunKnowledge Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    60% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Document Digitization & Management

    Focus Areas

    60% Collections Recovery Services
    35% Third party verification
    5% Customer Surveys & Market Research Calls

    Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Zesh Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    10% Back Office Outsourcing +7
    10% Sales Outsourcing
    5% Business Consulting
    5% Content Writing Services
    5% Ecommerce Marketing
    5% Email Marketing
    5% Social Media Marketing
    5% Transcription

    Focus Areas

    15% Collections Recovery Services
    50% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    15% Third party verification

    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Queens Village, NY

    21229 Hillside ave apt 5EW
    Queens Village, NY 11432

    151 - 200

    +13322227751

    Queens Village, NY

    212-29 Hillside Avenue
    Queens Village, NY 11427

    41 - 49

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  • Gurland Corporation Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    70% Call Center Services
    10% Business Consulting
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    33% Collections Recovery Services
    34% B2C Telemarketing & telesales
    33% Customer Surveys & Market Research Calls

    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.

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  • WCH Service Bureau Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Services provided

    10% Call Center Services
    80% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    90% Collections Recovery Services
    10% Third party verification

    WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • NetSet RCM Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    16% Call Center Services
    50% Back Office Outsourcing
    24% Customer Service Outsourcing +1
    10% AI Development

    Focus Areas

    100% Collections Recovery Services

    Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.

    Read more
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  • MediBIll Health Partners Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Collections Recovery Services
    20% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    20% Third party verification

    MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.

    Read more
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  • Ktech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Services provided

    45% Call Center Services
    35% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Email Marketing

    Focus Areas

    10% Collections Recovery Services
    55% B2C Telemarketing & telesales
    30% Customer Surveys & Market Research Calls +1
    5% Third party verification

    Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.

    Read more

    New York, NY

    230 5th Avenue
    New York, NY 10001

    21 - 30

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  • DynaPro Global Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% Account-Based Marketing
    9% Sales Outsourcing
    1% Accounting

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.

    Read more
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  • NEO MD INC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    15% Call Center Services
    55% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    30% Collections Recovery Services
    40% Third party verification
    25% B2C Telemarketing & telesales +1
    5% Customer Surveys & Market Research Calls

    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.

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  • DGC BPO Service Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Email Marketing
    20% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.

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  • Site Ascend Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    25% Call Center Services
    25% Market Research
    25% Marketing Strategy +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.

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  • OnCalla Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Staffing
    10% Litigation Support Services

    Focus Areas

    10% Collections Recovery Services
    55% Customer Surveys & Market Research Calls
    25% Third party verification +1
    10% B2C Telemarketing & telesales

    Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    $10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

    Inbound & Customer Support Rates

    OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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  • UnlimCall Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    15% Call Center Services
    50% AI Agents
    25% Sales Outsourcing +1
    10% Other Application Development

    Focus Areas

    20% Collections Recovery Services
    30% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.

    Read more
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  • Acena Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.

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  • OUTSOURCETURK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Palisades Park, NJ

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Translation

    Focus Areas

    20% Collections Recovery Services
    50% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    10% Third party verification

    OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.

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  • Smyyth Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    South Plainfield, NJ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Headquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.

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  • Enfinity Medical Billing Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    East Brunswick, NJ

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    25% Collections Recovery Services
    55% B2C Telemarketing & telesales
    10% Customer Surveys & Market Research Calls +1
    10% Third party verification

    Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.

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  • Statlinx Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Stamford, CT

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Express Virtual Assistant Logotype

    4.6 28 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Princeton, NJ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    30% Collections Recovery Services
    30% Third party verification
    20% B2C Telemarketing & telesales +1
    20% Customer Surveys & Market Research Calls

    Express Virtual Assistant is a highly regarded company specializing in Contact Center Services and Customer Support Services, including call handling and telephonic support. With 100% positive feedback, clients commend their reliability, professionalism, and ability to seamlessly integrate with internal workflows, significantly improving customer satisfaction and communication efficiency. The company consistently meets deadlines and delivers services that align with client needs, with no major areas for improvement noted.

    See all 28 projects

    Reviews mention Easy to work with

    The overall sentiment regarding the ease of collaboration with Express Virtual Assistant is highly positive. Clients highlighted their 'professional and organized' project management, noting clear communication and timely delivery of tasks. One client emphasized their 'responsiveness and ease to work with' during the project, which significantly reduced internal workloads and improved operational efficiency. Additionally, their attention to detail and reliability were particularly impressive, contributing to a seamless working relationship.
    • Virtual Assistant Services for Nonprofit
      5.0 Mar 11, 2026

      The project management was professional and organized. Express Virtual Assistant communicated clearly throughout the engagement and delivered tasks on schedule. They were responsive and easy to work with whenever we needed updates or clarification.

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    8 of 25 reviews are 5 stars
    5 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 25 times in the past 6 months

    In the past six months, clients have consistently praised Express Virtual Assistant for their professionalism, reliability, and adaptability. Notable feedback includes their ability to enhance operational efficiency, as seen in a case where administrative work was reduced by one-third, allowing teams to focus on core activities. Clients also highlighted strong communication and timely task delivery, with one remarking on the team's impressive attention to detail. Overall sentiment is highly positive, with suggestions for minor improvements in proactive strategic input.
    Read 25 Recent Reviews

    Industry Experience

    Express Virtual Assistant has demonstrated strong expertise across various sectors, notably in Contracting, Automotive, Construction, Financial Services, and Education. Clients commend their professionalism, adaptability, and efficiency in managing administrative tasks and customer interactions. Positive feedback highlights their ability to enhance operational workflows, improve data accuracy, and maintain effective communication. Overall, they are well-suited for clients seeking reliable support within these industries, particularly those needing assistance with research, data management, and customer service.

    Read All Reviews

    Select Industry to see insights

    Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Business services Financial services Other industries Construction Contracting

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    United States (15) Poland (3) Canada (1)
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  • AG Adjustments Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Melville, NY

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Financial Advising & Planning

    Focus Areas

    100% Collections Recovery Services

    AG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.

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  • Promantra Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Franklin Township, NJ

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Launched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.

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  • XyberMed Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Bohemia, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Business Consulting +1
    25% Corporate Training & Coaching

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.

    Read more
    View Profile
  • Ring Savvy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Nesconset, NY

    Services provided

    100% Call Center Services

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.

    Read more
    View Profile
  • RRS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bohemia, NY

    Services provided

    100% Call Center Services

    Focus Areas

    100% Collections Recovery Services

    RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.

    Read more
    View Profile
  • VirtualCare Assistants Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Hamilton Township, NJ

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    10% Transcription

    Focus Areas

    100% Collections Recovery Services

    VirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.

    Read more

    Hamilton Township, NJ

    2333 Whitehorse Mercerville Road
    Hamilton Township, NJ 08619

    2 - 5

    (831) 251-5556

    See All Locations (2)
    View Profile Visit Website
  • Tekplant Infotech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Hamilton Township, NJ

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Transcription

    Focus Areas

    100% Collections Recovery Services

    In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • AnswerOne Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile

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  • Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appointment Setter Online
2 Top Customer Service
3 Sybrid Private Limited
4 The Hour - Back Office and Virtual Assistant Services
5 EXL Service

List of the Top 5 New York City Debt Collection Services

  1. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    10% Collections Recovery Services
    80% Other
    View Profile Visit Website
  2. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    30% Collections Recovery Services
    90% Other
    View Profile Visit Website
  3. Sybrid Private Limited Logotype

    Sybrid Private Limited

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mineola, NY

    Ability to deliver

    20.5/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Call Center Services
    25% Collections Recovery Services
    85% Other
    View Profile Visit Website
  4. The Hour - Back Office and Virtual Assistant Services Logotype

    The Hour - Back Office and Virtual Assistant Services

    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Ability to deliver

    26.6/40.0
    20/20 Reviews
    1.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Collections Recovery Services
    90% Other
    View Profile Visit Website
  5. EXL Service Logotype

    EXL Service

    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Ability to deliver

    12.4/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    45% Collections Recovery Services
    65% Other
    View Profile Visit Website
  6. SunKnowledge Inc. Logotype

    SunKnowledge Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% Call Center Services
    60% Collections Recovery Services
    80% Other
    View Profile Visit Website
  7. Zesh Solutions Logotype

    Zesh Solutions

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    15% Collections Recovery Services
    75% Other
    View Profile Visit Website
  8. Gurland Corporation Logotype

    Gurland Corporation

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    70% Call Center Services
    33% Collections Recovery Services
    30% Other
    View Profile Visit Website
  9. WCH Service Bureau Inc. Logotype

    WCH Service Bureau Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    90% Collections Recovery Services
    90% Other
    View Profile Visit Website
  10. NetSet RCM Services Logotype

    NetSet RCM Services

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    16% Call Center Services
    100% Collections Recovery Services
    84% Other
    View Profile Visit Website
  11. MediBIll Health Partners Logotype

    MediBIll Health Partners

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    40% Collections Recovery Services
    80% Other
    View Profile Visit Website
  12. Ktech Logotype

    Ktech

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    45% Call Center Services
    10% Collections Recovery Services
    55% Other
    View Profile Visit Website
  13. DynaPro Global Logotype

    DynaPro Global

    Undisclosed
    < $25 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    30% Call Center Services
    25% Collections Recovery Services
    70% Other
    View Profile Visit Website
  14. NEO MD INC Logotype

    NEO MD INC

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Call Center Services
    30% Collections Recovery Services
    85% Other
    View Profile Visit Website
  15. DGC BPO Service Logotype

    DGC BPO Service

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    25% Collections Recovery Services
    80% Other
    View Profile Visit Website
  16. Site Ascend Logotype

    Site Ascend

    $25,000+
    Undisclosed
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  17. OnCalla Logotype

    OnCalla

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Call Center Services
    10% Collections Recovery Services
    70% Other
    View Profile Visit Website
  18. UnlimCall Logotype

    UnlimCall

    $1,000+
    Undisclosed
    10 - 49
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    20% Collections Recovery Services
    85% Other
    View Profile Visit Website
  19. Acena Logotype

    Acena

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  20. OUTSOURCETURK Logotype

    OUTSOURCETURK

    Undisclosed
    Undisclosed
    10 - 49
    Palisades Park, NJ

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    20% Collections Recovery Services
    70% Other
    View Profile Visit Website

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