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Home Inbound Voice Services Collections United States New York City

Top Collections Agencies in New York City

Ratings Updated: April 21, 2026
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5 Leaders 15 Contenders

30 Companies

Country: United States
State: New York
City: New York City
Outbound Services: Collections Recovery Services

List of the Top New York City Debt Collection Services

  • Appointment Setter Online Logotype

    5.0 53 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Focus Areas

    10% Collections Recovery Services
    70% B2C Telemarketing & telesales
    10% Customer Surveys & Market Research Calls +1
    10% Third party verification

    Appointment Setter Online is a professional Contact Center Services provider specializing in outbound call center services, including lead generation, appointment scheduling, and follow-up communications. Across reviews, they consistently receive positive feedback for their reliability, professionalism, and ability to increase qualified appointments, highlighting a 40% increase in qualified appointments and improved conversion rates for clients. No significant areas for improvement were noted, but some clients suggested more detailed reporting could enhance long-term planning.

    See all 53 projects

    Reviews mention Communicative

    The sentiment regarding communication from Appointment Setter Online is overwhelmingly positive. Clients consistently highlight the team's clear and structured communication, timely updates, and responsiveness to needs. For instance, one client noted, 'Communication was clear, and they maintained consistency in scheduling and follow-ups.' Another stated, 'Their communication was excellent, and deliverables were always on time.' Overall, clients appreciate the professionalism and dedication to understanding their specific requirements, reinforcing a strong collaborative experience.
    • Appointment Setting Services for Garage Repair Services Co
      5.0 Oct 30, 2025

      Appointment Setter Online has increased our sales by 40%. The team is always available and never misses a call. Appointment Setter Online meets deadlines and stays on budget. We communicate via email, Zoom, and Slack. Appointment Setter Online's team has great communication skills and knows our product carefully.

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    • Call Center Services for Nonprofit Organization
      5.0 Nov 29, 2025

      Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently.

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    • Call Center Services for Marketing Company
      5.0 Dec 3, 2025

      Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.

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    • Appointment Setting for Appliance Repair Company
      5.0 Dec 6, 2025

      Appointment Setter Online maintained clear communication, provided regular status updates, and adhered to agreed workflows. Deliveries in terms of scheduling, confirmation, and reporting were timely and consistent. They were responsive and adaptive: when we requested certain modifications, they implemented those changes promptly.

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    • Back Office Outsourcing for Auto Detailing Company
      5.0 Dec 18, 2025

      Communication was straightforward and dependable. They followed through with scheduled calls and delivered exactly what was promised on time, without us having to constantly monitor progress.

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    21 of 21 reviews are 5 stars
    10 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 21 times in the past 6 months

    Recent reviews for Appointment Setter Online highlight a strong overall sentiment, with clients praising their professionalism, effective communication, and consistent delivery of qualified leads. Notable feedback includes a significant increase in scheduled appointments and improved conversion rates across various industries, such as HVAC and education. Clients appreciated the tailored approach to outreach and the quality of leads generated, while some suggested enhancements in reporting and analytics for better long-term planning. Overall, the service has been deemed valuable and successful in meeting client objectives.
    Read 21 Recent Reviews
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages

    New York, NY

    347 5th Avenue
    New York, NY 10016

    101 - 150

    See All Locations (3)
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  • Top Customer Service Logotype

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Services provided

    10% Call Center Services
    55% Customer Service Outsourcing
    15% Data Annotation Services +2
    10% Back Office Outsourcing
    10% Content Moderation Services

    Focus Areas

    30% Collections Recovery Services
    30% Customer Surveys & Market Research Calls
    30% Third party verification +1
    10% B2C Telemarketing & telesales

    Top Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.

    See all 68 projects
    27 of 27 reviews are 5 stars
    7 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 27 times in the past 6 months

    Over the past six months, clients have consistently praised Top Customer Service for their professionalism, effective communication, and improved customer response times. For instance, the Marketing Manager of Auto Holic Detailers noted a significant reduction in missed calls and faster inquiry responses, enhancing overall customer satisfaction. Similarly, the Manager of BS Electrical highlighted the smooth workflow and organized project management. Overall, feedback reflects a strong sentiment of satisfaction, with no major areas for improvement identified by clients.
    Read 27 Recent Reviews

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (18) Canada (13) France (1)

    This provider is fluent in 20 languages:

    • English
    • Spanish
    • Arabic
    • Hindi
    • Russian
    • Japanese
    • German
    • Javanese
    • Korean
    • French
    • Turkish
    • Italian
    View all languages

    This provider is available in 35 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    2 of 2 New York City-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in New York City

    Call Center Services project highlight

    Call Center Services for Auto Detailing Company

    5.0 — Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to Read more
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  • The Hour - Back Office and Virtual Assistant Services Logotype

    5.0 22 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    5% Document Digitization & Management
    5% HR Consulting

    Focus Areas

    10% Collections Recovery Services
    50% Customer Surveys & Market Research Calls
    30% Third party verification +1
    10% B2C Telemarketing & telesales

    The Hour - Back Office and Virtual Assistant Services is a company specializing in providing virtual assistant and back-office support across various industries, including financial services, e-commerce, and insurance. Reviews indicate high satisfaction with their reliable and efficient service delivery, with 100% of clients appreciating their timely task management and responsiveness. Additionally, 86% of reviewers mentioned their adaptability and effective communication.

    See all 22 projects
    7 of 7 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 7 times in the past 6 months

    In the past six months, clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their reliability, responsiveness, and ability to deliver projects on time. Notable feedback includes significant improvements in organizational efficiency, such as a 70% workload reduction for one client and enhanced accuracy in financial records for another. Clients particularly appreciate the team's adaptability to technology and effective communication, indicating a strong overall sentiment towards their services.
    Read 7 Recent Reviews

    Industry Experience

    The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Financial Services, eCommerce, Insurance, Retail, Business Services, and Real Estate. Clients commend their adaptability, timely delivery, and operational efficiency, leading to improved workflow, organization, and client satisfaction. In the Financial Services and Insurance sectors, feedback highlights significant reductions in workload and enhanced accuracy. In eCommerce and Retail, their support streamlined operations and order management, while in Business Services, they excelled in accounting and project management. Overall, their strengths lie in adaptability, responsiveness, and operational impact.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Insurance Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) $50,000 to $199,999 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. Multiple reviews highlighted that their costs fit within client budgets, with one stating they were chosen due to 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of services, contributing to improved operational efficiency and reduced workloads, allowing clients to focus on core business activities.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.8

    Cost

    4.9

    Willing to Refer

    5.0

    Hoboken-based clients praise The Hour for their flexible, professional virtual assistance in customer success and recruitment, delivering scalable support with seamless communication. They excel in project management, offering reliable, cost-effective solutions for growing teams and complex client engagement projects.
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mineola, NY

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
    Read All Reviews

    Mineola, NY

    The Benchspace,34 Willis Ave, Mineola, NY 11501
    Mineola, NY 11501

    501 - 750

    (021) 111 792 743

    See All Locations (9)
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  • EXL Service Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Services provided

    35% Call Center Services
    50% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    45% Collections Recovery Services
    55% B2C Telemarketing & telesales

    EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

    See all 4 projects

    Reviews mention High-quality work

    EXL Service has consistently received positive feedback regarding their high-quality work. Clients have noted that they not only meet but often exceed strict guidelines, with one client reporting a 30% increase in output since their partnership began. Another client emphasized their efficiency, stating they save hundreds of hours and thousands of dollars. Overall, the sentiment is highly favorable, with clients expressing satisfaction and recognizing the value EXL Service brings to their operations.
    • Medical Billing Services for Real Estate Firm
      4.0 Aug 12, 2017

      In January, which is tax time, we usually fall behind. Since contracting with them, we have eliminated this problem. I have been really satisfied with the services. I have no feedback for improvement.

      Read Full Review
    • Payment Processing for Small Nonprofit
      3.5 Aug 12, 2017

      They are excellent. They provide a service that helps us save time and money. I want them to stay current.

      Read Full Review
    Read All Reviews
    0 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Payment Processing for Education Organization

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.

    Read All Reviews

    Select Industry to see insights

    Real estate Hospitality & leisure Nonprofit Education

    View projects from:

    Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)
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  • SunKnowledge Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    60% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Document Digitization & Management

    Focus Areas

    60% Collections Recovery Services
    35% Third party verification
    5% Customer Surveys & Market Research Calls

    Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Zesh Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    10% Back Office Outsourcing +7
    10% Sales Outsourcing
    5% Business Consulting
    5% Content Writing Services
    5% Ecommerce Marketing
    5% Email Marketing
    5% Social Media Marketing
    5% Transcription

    Focus Areas

    15% Collections Recovery Services
    50% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    15% Third party verification

    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Queens Village, NY

    21229 Hillside ave apt 5EW
    Queens Village, NY 11432

    151 - 200

    +13322227751

    Queens Village, NY

    212-29 Hillside Avenue
    Queens Village, NY 11427

    41 - 49

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  • Gurland Corporation Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    70% Call Center Services
    10% Business Consulting
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    33% Collections Recovery Services
    34% B2C Telemarketing & telesales
    33% Customer Surveys & Market Research Calls

    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.

    Read more
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  • WCH Service Bureau Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Services provided

    10% Call Center Services
    80% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    90% Collections Recovery Services
    10% Third party verification

    WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • NetSet RCM Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    16% Call Center Services
    50% Back Office Outsourcing
    24% Customer Service Outsourcing +1
    10% AI Development

    Focus Areas

    100% Collections Recovery Services

    Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.

    Read more
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  • MediBIll Health Partners Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Collections Recovery Services
    20% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    20% Third party verification

    MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.

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  • Ktech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Services provided

    45% Call Center Services
    35% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Email Marketing

    Focus Areas

    10% Collections Recovery Services
    55% B2C Telemarketing & telesales
    30% Customer Surveys & Market Research Calls +1
    5% Third party verification

    Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.

    Read more

    New York, NY

    230 5th Avenue
    New York, NY 10001

    21 - 30

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  • DynaPro Global Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% Account-Based Marketing
    9% Sales Outsourcing
    1% Accounting

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.

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  • NEO MD INC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    15% Call Center Services
    55% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    30% Collections Recovery Services
    40% Third party verification
    25% B2C Telemarketing & telesales +1
    5% Customer Surveys & Market Research Calls

    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.

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  • DGC BPO Service Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Email Marketing
    20% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.

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  • Site Ascend Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    25% Call Center Services
    25% Market Research
    25% Marketing Strategy +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.

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  • OnCalla Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Staffing
    10% Litigation Support Services

    Focus Areas

    10% Collections Recovery Services
    55% Customer Surveys & Market Research Calls
    25% Third party verification +1
    10% B2C Telemarketing & telesales

    Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    $10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

    Inbound & Customer Support Rates

    OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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  • Acena Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.

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  • OUTSOURCETURK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Palisades Park, NJ

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Translation

    Focus Areas

    20% Collections Recovery Services
    50% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    10% Third party verification

    OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.

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  • Smyyth Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    South Plainfield, NJ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Headquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Enfinity Medical Billing Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    East Brunswick, NJ

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    25% Collections Recovery Services
    55% B2C Telemarketing & telesales
    10% Customer Surveys & Market Research Calls +1
    10% Third party verification

    Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • Express Virtual Assistant Logotype

    4.6 27 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Princeton, NJ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    30% Collections Recovery Services
    30% Third party verification
    20% B2C Telemarketing & telesales +1
    20% Customer Surveys & Market Research Calls

    Express Virtual Assistant is a professional company specializing in Contact Center Services, including Inbound and Outbound Call Center tasks and Customer Support Services. The reviews reflect overwhelmingly positive feedback, with 100% of clients praising their professionalism and timely delivery. Users appreciate their ability to enhance customer communication, improve response times, and efficiently manage call handling tasks.

    See all 27 projects

    Reviews mention Adaptable

    Overall, clients praised Express Virtual Assistant for their adaptability and responsiveness to evolving project needs. For instance, one client noted their 'ability to act as an extension of our internal team' while another highlighted their 'quick adaptation to our processes.' Consistent positive feedback emphasized the company's capacity to maintain high-quality standards and meet deadlines, contributing to improved operational efficiency across various projects.
    • Virtual Assistant Services for Construction Co
      5.0 Feb 24, 2026

      Project management was smooth and professional. The team communicated clearly, provided consistent updates, and completed tasks within agreed timelines. They were responsive and adaptable to our changing needs.

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    • Virtual Assistant Services for Home Renovation Co
      5.0 Feb 25, 2026

      Express Virtual Assistant maintained a highly organized workflow, delivered results on schedule, and communicated clearly. They adapted quickly as our priorities evolved.

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    • Virtual Assistant Services for Childcare Center
      5.0 Mar 4, 2026

      The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure.

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    • Virtual Assistance for Nonprofit
      4.5 Mar 13, 2026

      Their adaptability and willingness to understand the needs of a nonprofit organization stood out. They were able to provide practical support while aligning with our workflow and priorities.

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    • Administrative Support for Construction Company
      4.5 Mar 16, 2026

      The company's professionalism and ability to adapt to our workflow quickly was particularly impressive. This adaptability allowed for a seamless integration with our existing processes, ensuring that project execution was efficient and effective. Their responsiveness and flexibility were key factors in the project's success.

      Read Full Review
    Read All Reviews
    7 of 25 reviews are 5 stars
    4 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 25 times in the past 6 months

    In the past six months, clients have praised Express Virtual Assistant for their professionalism, timely delivery, and effective communication. Notably, a marketing manager highlighted their 'impressive ability to deliver accurate, well-structured research' that enhanced decision-making. Another client noted improved 'response times and customer satisfaction' due to their efficient handling of inquiries. Overall sentiment reflects high satisfaction, with suggestions for more proactive strategic input and enhanced reporting options to further maximize value.
    Read 25 Recent Reviews
    2 of 4 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Creative Agency

    5.0 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. Read more
    Read 4 Reviews

    Industry Experience

    Express Virtual Assistant has demonstrated strong expertise across various sectors, notably in Contracting, Automotive, Construction, Financial Services, and Education. Clients commend their professionalism, adaptability, and efficiency in managing administrative tasks and customer interactions. Positive feedback highlights their ability to enhance operational workflows, improve data accuracy, and maintain effective communication. Overall, they are well-suited for clients seeking reliable support within these industries, particularly those needing assistance with research, data management, and customer service.

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    Select Industry to see insights

    Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Business services Financial services Other industries Construction Contracting
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  • AG Adjustments Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Melville, NY

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Financial Advising & Planning

    Focus Areas

    100% Collections Recovery Services

    AG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.

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  • Statlinx Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Stamford, CT

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.

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  • Promantra Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Franklin Township, NJ

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Launched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.

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  • XyberMed Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Bohemia, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Business Consulting +1
    25% Corporate Training & Coaching

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.

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  • Ring Savvy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Nesconset, NY

    Services provided

    100% Call Center Services

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.

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  • RRS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bohemia, NY

    Services provided

    100% Call Center Services

    Focus Areas

    100% Collections Recovery Services

    RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.

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  • Tekplant Infotech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Hamilton Township, NJ

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Transcription

    Focus Areas

    100% Collections Recovery Services

    In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

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  • AnswerOne Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.

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We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appointment Setter Online
2 Top Customer Service
3 Sybrid Private Limited
4 The Hour - Back Office and Virtual Assistant Services
5 EXL Service

List of the Top 5 New York City Debt Collection Services

  1. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    10% Collections Recovery Services
    80% Other
    View Profile Visit Website
  2. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    30% Collections Recovery Services
    90% Other
    View Profile Visit Website
  3. Sybrid Private Limited Logotype

    Sybrid Private Limited

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mineola, NY

    Ability to deliver

    20.7/40.0
    14.8/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Call Center Services
    25% Collections Recovery Services
    85% Other
    View Profile Visit Website
  4. The Hour - Back Office and Virtual Assistant Services Logotype

    The Hour - Back Office and Virtual Assistant Services

    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Ability to deliver

    26.4/40.0
    19.8/20 Reviews
    1.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Collections Recovery Services
    90% Other
    View Profile Visit Website
  5. EXL Service Logotype

    EXL Service

    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Ability to deliver

    12.4/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    45% Collections Recovery Services
    65% Other
    View Profile Visit Website
  6. SunKnowledge Inc. Logotype

    SunKnowledge Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% Call Center Services
    60% Collections Recovery Services
    80% Other
    View Profile Visit Website
  7. Zesh Solutions Logotype

    Zesh Solutions

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    15% Collections Recovery Services
    75% Other
    View Profile Visit Website
  8. Gurland Corporation Logotype

    Gurland Corporation

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    70% Call Center Services
    33% Collections Recovery Services
    30% Other
    View Profile Visit Website
  9. WCH Service Bureau Inc. Logotype

    WCH Service Bureau Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    90% Collections Recovery Services
    90% Other
    View Profile Visit Website
  10. NetSet RCM Services Logotype

    NetSet RCM Services

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    16% Call Center Services
    100% Collections Recovery Services
    84% Other
    View Profile Visit Website
  11. MediBIll Health Partners Logotype

    MediBIll Health Partners

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    40% Collections Recovery Services
    80% Other
    View Profile Visit Website
  12. Ktech Logotype

    Ktech

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    45% Call Center Services
    10% Collections Recovery Services
    55% Other
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  13. DynaPro Global Logotype

    DynaPro Global

    Undisclosed
    < $25 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    30% Call Center Services
    25% Collections Recovery Services
    70% Other
    View Profile Visit Website
  14. NEO MD INC Logotype

    NEO MD INC

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Call Center Services
    30% Collections Recovery Services
    85% Other
    View Profile Visit Website
  15. DGC BPO Service Logotype

    DGC BPO Service

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    25% Collections Recovery Services
    80% Other
    View Profile Visit Website
  16. Site Ascend Logotype

    Site Ascend

    $25,000+
    Undisclosed
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  17. OnCalla Logotype

    OnCalla

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Call Center Services
    10% Collections Recovery Services
    70% Other
    View Profile Visit Website
  18. Acena Logotype

    Acena

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  19. OUTSOURCETURK Logotype

    OUTSOURCETURK

    Undisclosed
    Undisclosed
    10 - 49
    Palisades Park, NJ

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    20% Collections Recovery Services
    70% Other
    View Profile Visit Website
  20. Smyyth Logotype

    Smyyth

    $1,000+
    < $25 / hr
    50 - 249
    South Plainfield, NJ

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Collections Recovery Services
    50% Other
    View Profile Visit Website

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