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Home Inbound Voice Services Collections United States New York City

Top Collections Agencies in New York City

Ratings Updated: February 15, 2026
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5 Leaders 15 Contenders

30 Companies

Country: United States
State: New York
City: New York City
Outbound Services: Collections Recovery Services

List of the Top New York City Debt Collection Services

  • Appointment Setter Online Logotype

    5.0 49 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    10% Collections Recovery Services
    70% B2C Telemarketing & telesales
    10% Customer Surveys & Market Research Calls +1
    10% Third party verification

    Appointment Setter Online is a company specializing in Contact Center Services, offering a comprehensive range of Telemarketing and Customer Support Services. Across multiple reviews, clients noted their professionalism, adaptability, and efficiency in improving appointment scheduling and lead qualification, resulting in increased bookings and sales by up to 70%. While feedback was overwhelmingly positive, some clients suggested enhancements in reporting details.

    See all 49 projects
    20 of 20 reviews are 5 stars
    10 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 20 times in the past 6 months

    In the past six months, clients have consistently praised Appointment Setter Online for their professionalism, communication, and ability to generate qualified leads. For instance, a law firm noted an increase in booked consultations and improved lead quality, while a towing service highlighted their effective appointment scheduling. Overall sentiment is highly positive, with clients appreciating the team's responsiveness and adaptability, although some suggested enhanced reporting could further improve the experience.
    Read 20 Recent Reviews

    Industry Experience

    Appointment Setter Online demonstrates expertise across various industries including Automotive, Construction, Education, Non-Profit, and Legal services. Clients commend their lead generation, appointment scheduling, and communication skills, resulting in increased qualified leads and improved conversion rates. Overall, sentiment is positive, highlighting their professionalism, responsiveness, and ability to adapt to unique business needs. This provider is particularly well-suited for businesses seeking to enhance customer engagement and streamline appointment-setting processes.

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    Select Industry to see insights

    Construction Agriculture Education Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Automotive Legal

    Average Project Cost Breakdown

    $10,000 to $49,000 (23) $50,000 to $199,999 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Appointment Setter Online for their exceptional value for money, noting their ability to generate qualified leads and improve appointment bookings. Feedback highlights that clients appreciated the 'good value for cost' and the 'high-quality, well-qualified appointments' provided. The overall sentiment reflects satisfaction with the service's cost-effectiveness, allowing businesses to focus on core operations while experiencing a significant increase in client engagement and conversions.
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    2 of 2 New York City-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for Call Center Services services in New York City

    New York City-based Call Center Services project highlight

    Customer Services & Sales Outsourcing for Resume Writing Co

    5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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  • Top Customer Service Logotype

    5.0 54 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Services provided

    10% Call Center Services
    80% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    20% Collections Recovery Services
    30% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales +1
    25% Third party verification

    Top Customer Service is a prominent provider of Contact Center Services, specializing in customer support, phone support, and chat management. With a consistent track record of success, they maintain 100% positive feedback across reviews, with clients praising their professionalism, responsiveness, and ability to adapt to industry-specific needs. Top Customer Service excels in handling inbound call center requests and improving customer satisfaction, making them a reliable partner for diverse business requirements.

    See all 54 projects

    Reviews mention Well-organized projects

    Clients consistently praised the project management of Top Customer Service, highlighting their well-organized and reliable approach. For instance, one client noted that deliverables were completed on time, and communication was clear, which allowed for prompt adjustments based on feedback. Another client echoed this sentiment, stating that project management was smooth and organized, with a responsive team that adapted to their needs. Overall, the feedback reflects a strong sentiment of satisfaction regarding the company's ability to manage projects effectively.
    • Customer Support Portal Dev & Design for Appliance Repair Co
      5.0 Dec 6, 2025

      Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.

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    • Customer Service Outsourcing for Daycare Center
      5.0 Dec 19, 2025

      Their team stayed organized, proactive, and responsive throughout the engagement. They checked in regularly, asked the right questions to understand our needs, and delivered exactly what they promised with timely and professional communication at every step.

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    • Customer Service Outsourcing for Construction Company
      5.0 Dec 19, 2025

      Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. They were responsive to our questions and quick to adjust when we requested changes.

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    • Customer Support Services for Renovation & Flooring Co
      5.0 Dec 20, 2025

      The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.

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    • Customer Support for Home Renovation Company
      5.0 Dec 22, 2025

      Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.

      Read Full Review
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    Industry Experience

    Top Customer Service has demonstrated strong expertise across various industries, including Legal, Automotive, Construction, Education, Non-profit, Real Estate, Financial Services, and Medical. Feedback consistently highlights their professionalism, responsiveness, and ability to improve client communication and satisfaction. Clients in the Legal and Medical sectors particularly appreciated the team's understanding of sensitive communication, while those in Automotive and Construction noted enhanced operational efficiency. Overall, the sentiment is highly positive, indicating that Top Customer Service is well-suited for businesses seeking reliable customer support solutions.

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    Select Industry to see insights

    Construction Agriculture Automotive Non-profit Financial services Legal Advertising & marketing IT Services Other Industry Other industries Home Services Real estate Government Business services Education Medical

    Average Project Cost Breakdown

    $10,000 to $49,000 (16) $50,000 to $199,999 (4) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Top Customer Service's excellent value for cost, noting it as a primary reason for their selection. Feedback from various businesses indicates satisfaction with the affordable pricing relative to the quality of service received. For instance, one client remarked on the 'good value for cost,' while another emphasized the 'savings of over 50% in costs' compared to previous in-house solutions. Overall, sentiment is highly positive, with many clients expressing contentment with the cost-effectiveness of the services provided.
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    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • The Hour - Back Office and Virtual Assistant Services Logotype

    5.0 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    5% Document Digitization & Management
    5% HR Consulting

    Focus Areas

    10% Collections Recovery Services
    50% Customer Surveys & Market Research Calls
    30% Third party verification +1
    10% B2C Telemarketing & telesales

    The Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.

    See all 14 projects

    Industry Experience

    The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.

    Read All Reviews

    Select Industry to see insights

    Insurance Pharmaceuticals Human Resources Real estate Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.7

    Cost

    4.8

    Willing to Refer

    5.0

    From Fair Lawn, New Jersey, clients highlight The Hour's expertise in insurance quoting and back-office support, emphasizing speed, accuracy, and adaptability. Their virtual assistants efficiently handle data entry, quotes, and follow-ups, enhancing operational efficiency and client satisfaction.
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mineola, NY

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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    Mineola, NY

    The Benchspace,34 Willis Ave, Mineola, NY 11501
    Mineola, NY 11501

    501 - 750

    (021) 111 792 743

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  • EXL Service Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Services provided

    35% Call Center Services
    50% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    45% Collections Recovery Services
    55% B2C Telemarketing & telesales

    EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

    See all 4 projects

    Reviews mention Timely

    Overall, the sentiment regarding EXL Service's timeliness is positive. Clients noted that the company consistently meets and exceeds strict operational guidelines, resulting in a 30% increase in output for one client. Additionally, they successfully eliminated delays during peak periods, such as tax time. However, one reviewer mentioned that there is room for improvement in their turnaround time. Overall, clients appreciate the efficiency and time-saving benefits provided by EXL Service.
    • Medical Billing Services for Real Estate Firm
      4.0 Aug 12, 2017

      In January, which is tax time, we usually fall behind. Since contracting with them, we have eliminated this problem.

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    0 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Payment Processing for Education Organization

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.

    Read All Reviews

    Select Industry to see insights

    Real estate Hospitality & leisure Nonprofit Education

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    Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)
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  • SunKnowledge Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    60% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Document Digitization & Management

    Focus Areas

    60% Collections Recovery Services
    35% Third party verification
    5% Customer Surveys & Market Research Calls

    Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Zesh Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    10% Back Office Outsourcing +7
    10% Sales Outsourcing
    5% Business Consulting
    5% Content Writing Services
    5% Ecommerce Marketing
    5% Email Marketing
    5% Social Media Marketing
    5% Transcription

    Focus Areas

    15% Collections Recovery Services
    50% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    15% Third party verification

    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Queens Village, NY

    212-29 Hillside Avenue
    Queens Village, NY 11427

    41 - 49

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  • Gurland Corporation Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    70% Call Center Services
    10% Business Consulting
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    33% Collections Recovery Services
    34% B2C Telemarketing & telesales
    33% Customer Surveys & Market Research Calls

    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.

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  • WCH Service Bureau Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Services provided

    10% Call Center Services
    80% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    90% Collections Recovery Services
    10% Third party verification

    WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • NetSet RCM Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    16% Call Center Services
    50% Back Office Outsourcing
    24% Customer Service Outsourcing +1
    10% AI Development

    Focus Areas

    100% Collections Recovery Services

    Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.

    Read more
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  • MediBIll Health Partners Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Collections Recovery Services
    20% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    20% Third party verification

    MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.

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  • Ktech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Services provided

    45% Call Center Services
    35% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Email Marketing

    Focus Areas

    10% Collections Recovery Services
    55% B2C Telemarketing & telesales
    30% Customer Surveys & Market Research Calls +1
    5% Third party verification

    Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.

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    New York, NY

    230 5th Avenue
    New York, NY 10001

    21 - 30

    See All Locations (2)
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  • DynaPro Global Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% Account-Based Marketing
    9% Sales Outsourcing
    1% Accounting

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.

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  • NEO MD INC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    15% Call Center Services
    55% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    30% Collections Recovery Services
    40% Third party verification
    25% B2C Telemarketing & telesales +1
    5% Customer Surveys & Market Research Calls

    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.

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  • DGC BPO Service Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Email Marketing
    20% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.

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  • Site Ascend Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    25% Call Center Services
    25% Market Research
    25% Marketing Strategy +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.

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  • OnCalla Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Staffing
    10% Litigation Support Services

    Focus Areas

    10% Collections Recovery Services
    55% Customer Surveys & Market Research Calls
    25% Third party verification +1
    10% B2C Telemarketing & telesales

    Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    $10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

    Inbound & Customer Support Rates

    OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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  • Acena Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.

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  • OUTSOURCETURK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Palisades Park, NJ

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Translation

    Focus Areas

    20% Collections Recovery Services
    50% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    10% Third party verification

    OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.

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  • Smyyth Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    South Plainfield, NJ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Headquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.

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  • Enfinity Medical Billing Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    East Brunswick, NJ

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    25% Collections Recovery Services
    55% B2C Telemarketing & telesales
    10% Customer Surveys & Market Research Calls +1
    10% Third party verification

    Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.

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  • AG Adjustments Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Melville, NY

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Financial Advising & Planning

    Focus Areas

    100% Collections Recovery Services

    AG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.

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  • Express Virtual Assistant Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Princeton, NJ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    30% Collections Recovery Services
    30% Third party verification
    20% B2C Telemarketing & telesales +1
    20% Customer Surveys & Market Research Calls

    Express Virtual Assistant is a multifaceted outsourcing company providing virtual marketing and administrative assistant services. The firm is recognized for its effective project management, with 100% of reviewers noting improved outcomes such as increased efficiency and lead generation by 23%. Clients consistently praise their reliability, attention to detail, and proactive approach, although a desire for more proactive process optimization was noted by one client.

    See all 2 projects
    0 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Express Virtual Assistant highlight strong performance and positive outcomes for clients. One client noted a 30%-40% increase in task efficiency and a 20%-25% boost in internal productivity due to Express's support with administrative tasks. Another client reported a 23% rise in sales qualified leads from their marketing efforts. Clients appreciate their proactive approach, reliability, and attention to detail, although suggestions for early process optimization were noted as potential areas for improvement.
    Read 2 Recent Reviews

    Industry Experience

    Express Virtual Assistant has demonstrated expertise primarily in the business services sector. Clients from this industry praise their ability to enhance operational efficiency, improve productivity, and deliver measurable outcomes, such as increased sales leads and faster administrative task turnaround. Their strengths include effective project management and adaptability to client needs. Overall, the sentiment is highly positive, making them a suitable choice for businesses seeking reliable support in administrative and operational functions.

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    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Express Virtual Assistant's exceptional value for money, noting that their services are competitively priced. One client emphasized that they chose the company specifically for its good value relative to cost. Feedback indicates significant operational improvements, including faster turnaround times and increased productivity, which further validate the perceived value. Overall, the sentiment is positive, with clients appreciating both the cost-effectiveness and the quality of service provided.
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  • Statlinx Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Stamford, CT

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.

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  • Promantra Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Franklin Township, NJ

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Launched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.

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  • XyberMed Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Bohemia, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Business Consulting +1
    25% Corporate Training & Coaching

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.

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  • Ring Savvy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Nesconset, NY

    Services provided

    100% Call Center Services

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.

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  • RRS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bohemia, NY

    Services provided

    100% Call Center Services

    Focus Areas

    100% Collections Recovery Services

    RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.

    Read more
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  • Tekplant Infotech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Hamilton Township, NJ

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Transcription

    Focus Areas

    100% Collections Recovery Services

    In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

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  • AnswerOne Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.

    Read more
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We evaluate service providers using a structured methodology that combines:

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  • Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appointment Setter Online
2 Top Customer Service
3 Sybrid Private Limited
4 The Hour - Back Office and Virtual Assistant Services
5 EXL Service

List of the Top 5 New York City Debt Collection Services

  1. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    London, England

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Collections Recovery Services
    90% Other
    View Profile Visit Website
  2. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    20% Collections Recovery Services
    90% Other
    View Profile Visit Website
  3. Sybrid Private Limited Logotype

    Sybrid Private Limited

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Karachi, Pakistan

    Ability to deliver

    20.7/40.0
    14.8/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Call Center Services
    25% Collections Recovery Services
    85% Other
    View Profile Visit Website
  4. The Hour - Back Office and Virtual Assistant Services Logotype

    The Hour - Back Office and Virtual Assistant Services

    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Ability to deliver

    25.2/40.0
    18.6/20 Reviews
    1.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Collections Recovery Services
    90% Other
    View Profile Visit Website
  5. EXL Service Logotype

    EXL Service

    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Ability to deliver

    12.4/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    45% Collections Recovery Services
    65% Other
    View Profile Visit Website
  6. SunKnowledge Inc. Logotype

    SunKnowledge Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% Call Center Services
    60% Collections Recovery Services
    80% Other
    View Profile Visit Website
  7. Zesh Solutions Logotype

    Zesh Solutions

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    15% Collections Recovery Services
    75% Other
    View Profile Visit Website
  8. Gurland Corporation Logotype

    Gurland Corporation

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    70% Call Center Services
    33% Collections Recovery Services
    30% Other
    View Profile Visit Website
  9. WCH Service Bureau Inc. Logotype

    WCH Service Bureau Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    90% Collections Recovery Services
    90% Other
    View Profile Visit Website
  10. NetSet RCM Services Logotype

    NetSet RCM Services

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    16% Call Center Services
    100% Collections Recovery Services
    84% Other
    View Profile Visit Website
  11. MediBIll Health Partners Logotype

    MediBIll Health Partners

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    40% Collections Recovery Services
    80% Other
    View Profile Visit Website
  12. Ktech Logotype

    Ktech

    Undisclosed
    Undisclosed
    50 - 249
    Lahore, Pakistan

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    45% Call Center Services
    10% Collections Recovery Services
    55% Other
    View Profile Visit Website
  13. DynaPro Global Logotype

    DynaPro Global

    Undisclosed
    < $25 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    30% Call Center Services
    25% Collections Recovery Services
    70% Other
    View Profile Visit Website
  14. NEO MD INC Logotype

    NEO MD INC

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Call Center Services
    30% Collections Recovery Services
    85% Other
    View Profile Visit Website
  15. DGC BPO Service Logotype

    DGC BPO Service

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    25% Collections Recovery Services
    80% Other
    View Profile Visit Website
  16. Site Ascend Logotype

    Site Ascend

    $25,000+
    Undisclosed
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  17. OnCalla Logotype

    OnCalla

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Call Center Services
    10% Collections Recovery Services
    70% Other
    View Profile Visit Website
  18. Acena Logotype

    Acena

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  19. OUTSOURCETURK Logotype

    OUTSOURCETURK

    Undisclosed
    Undisclosed
    10 - 49
    Palisades Park, NJ

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    20% Collections Recovery Services
    70% Other
    View Profile Visit Website
  20. Smyyth Logotype

    Smyyth

    $1,000+
    < $25 / hr
    50 - 249
    South Plainfield, NJ

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Collections Recovery Services
    50% Other
    View Profile Visit Website

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