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Top Order Processing Services in the Philippines

Ratings Updated: June 21, 2026

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Unity Communications

4.9 44 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

30% Order Processing & Taking

30% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

Unity Communications is a Customer Service BPO specializing in outsourced customer support, including call center solutions and remote customer care. The company consistently receives high praise for its professional and efficient service, with over 90% of reviews highlighting their timely responsiveness and ability to improve clients' customer satisfaction metrics. Reviewers frequently commend their thorough hiring process and strong cultural alignment with clients' values, though some suggest refining candidate searches to better fit specific needs.

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Reviews mention Efficient
The overall sentiment regarding Unity Communications' efficiency is highly positive. Clients frequently commend their ability to deliver services promptly and effectively. For instance, one client noted that Unity 'streamlined' the hiring process, providing a well-trained team rapidly. Another remarked on their 'double the effectiveness and efficiency' compared to local competitors. Additionally, the company's flexibility and responsiveness were highlighted, with one client stating that Unity made processes 'simple and easy,' reinforcing their reputation for operational efficiency.

Bookkeeping & Accounting for Import & Distribution Company

5.0 Sep 5, 2023

Unity Communications does double the effectiveness and efficiency of the work for a fraction of its cost. Their bookkeeper’s work quality is better than anything I’ve found in Canada. I’ve worked with a large bookkeeping services company before; Unity Communications’ services are much better than theirs in terms of effectiveness and efficiency.
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BPO for Online Media Company

5.0 Sep 5, 2023

Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. The ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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Telecom Management for Telecom Provider

5.0 Jun 19, 2019

Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. Unity Communications made things simple and easy, and it was clear they worked to be as efficient as possible.
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Outsourced Customer Service and E-Commerce for Crafts Company

5.0 Jun 19, 2019

It was just me and them. It was simple and efficient. They had a 2 week, and 30 day plan that they achieved in less time. Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule.
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Sales Prospecting for Wireless Solutions Retailer

5.0 May 23, 2019

They’re consistent with their data, the volume of their orders, and their communication. They’re highly efficient with the system they’ve created with us. The team is very responsive and they always get back to us within 24 hours.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients expressed high satisfaction with Unity Communications, highlighting their effective support in clerical tasks and revenue cycle management. Positive feedback emphasized the team's organization, communication, and respectful demeanor. One client noted that collections remained steady despite employee turnover, and another praised the proactive approach to improving attendance, achieving a 99.59% rate. Overall, the sentiment is overwhelmingly positive, showcasing Unity Communications as a reliable partner in enhancing operational efficiency.
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9 of 10 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on Unity Communications highlights a strong sentiment regarding their cost-effectiveness and value for money. Multiple clients noted that their pricing fit within budget constraints while delivering high-quality services. One client mentioned, "They do double the effectiveness and efficiency of the work for a fraction of its cost," reinforcing the perception of great value. Overall, clients appreciate the balance of quality service and affordability, with many expressing satisfaction with the results achieved through their collaboration.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

15% Order Processing & Taking

45% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.

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Reviews mention Open to feedback
The feedback highlights Select VoiceCom's strong openness to client input, with one client noting their 'extremely well organized and communicative team' that responds within 24 hours. Clients appreciate their 'personalized approach' and willingness to adapt, stating they are 'open minded to change.' Overall, the sentiment is highly positive, with no areas for improvement identified at this time.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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2 of 3 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1

20% IT Staff Augmentation

Focus Areas

10% Order Processing & Taking

60% Phone Support Services

25% Email Support Services +1

5% Chat Support Services

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention High-quality work
Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Outsourced

4.9 12 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

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Reviews mention Easy to work with
Clients consistently highlight the ease of collaboration with Outsourced, noting their friendly demeanor and effective communication. One client remarked on their ability to understand needs and deliver excellent work on time, while another praised the promptness and informativity of their project manager. Overall, the sentiment reflects a strong appreciation for Outsourced's approachability and dedication to fostering positive working relationships.

Outsourcing Services for Video Production Services Firm

5.0 Feb 7, 2025

She is amazing, she is prompt, communicative, well informed and great to work with. They are great at communication.
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Recruitment Services for AI Solutions Company

5.0 Feb 11, 2025

They are able to help us reach our goals and grow, and are very friendly and easy to work with. They get us.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed positive sentiments towards Outsourced, particularly highlighting their effective recruitment solutions and team integration. One CEO noted that Outsourced's personnel streamlined their recruitment process, enhancing efficiency and scalability. Michelle, the Client Success Director, received specific praise for her support, which was deemed crucial for client satisfaction. However, some clients mentioned frustrations related to staff operating controls, indicating areas for potential improvement.
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Industry Experience

The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations.
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OBI Services

5.0 20 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Dipolog City, Philippines

Services provided

10% Customer Service Outsourcing

35% Back Office Outsourcing

35% Call Center Services +2

10% Content Marketing

10% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

20% Phone Support Services

OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.

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Reviews mention Transparent
Clients have consistently praised OBI Services for their transparent communication and organized project management. Feedback highlighted their establishment of clear communication channels and regular check-ins, which facilitated alignment on goals and timelines. One client noted, 'Their management approach was organized, transparent, and solution-oriented,' reflecting an overall positive sentiment regarding their transparency. Additionally, OBI Services was commended for their proactive attitude and adaptability, emphasizing their commitment to aligning with client expectations.

Customer Support Outsourcing for Pet Tracking Company

5.0 Oct 22, 2025

OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. Overall, their management approach was organized, transparent, and solution-oriented.
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Industry Experience

OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

What Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
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United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

This provider is fluent in 1 language:

English

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2

10% Content Moderation Services

10% Data Annotation Services

Focus Areas

10% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

30% Phone Support Services

Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

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Reviews mention Knowledgeable
Clients consistently highlight Helpware's knowledgeable team, particularly noting the expertise of their agents. One client emphasized that their first agent demonstrated exceptional product knowledge and interpersonal skills, becoming a vital asset to their customer support operations. The overall sentiment reflects strong appreciation for Helpware's responsiveness and effective collaboration, indicating that their knowledgeable staff significantly contributed to the project's success while maintaining a seamless workflow.

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

His knowledge of our product and his interpersonal skills have made him a huge asset to our team as we can trust him with responding to our customers while we focus on equally high priority tasks.
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Industry Experience

Helpware has demonstrated expertise across diverse industries including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their proficiency in customer support, project management, and technical training, noting significant improvements in customer acquisition, engagement, and satisfaction. Overall sentiment across sectors is overwhelmingly positive, suggesting Helpware is a strong fit for businesses seeking reliable support and operational efficiency.
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Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Telecommunications Business services Arts, entertainment & music Advertising & marketing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend Helpware for their exceptional value for money, noting competitive pricing and high-quality service. One CEO highlighted their 'good value for the cost' and noted significant cost savings and quality improvements. Another client emphasized the affordability and flexibility of their services, stating, 'the value we get for our money is off the charts.' Overall, the sentiment regarding cost-effectiveness and service quality is overwhelmingly positive.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

45% Phone Support Services

25% Chat Support Services +1

20% Email Support Services

ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

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3 of 5 Customer Service Outsourcing reviews are 5 stars

5 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Booth

4.8 18 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +8

10% IT Staff Augmentation

10% Other Digital Marketing

5% Content Marketing

5% Data Annotation Services

5% HR Outsourcing

5% IT Managed Services

5% PEO/Employee Leasing

5% Recruitment Process Outsourcing

Focus Areas

25% Order Processing & Taking

45% Chat Support Services

30% Email Support Services

Booth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.

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Reviews mention Timely
Overall, client feedback regarding Booth & Partners reflects a strong sentiment of timeliness in their service delivery. Multiple clients highlighted prompt responses and adherence to deadlines, with one client noting that their accountant completed a task in two days that would have taken them three months. Another client stated that Booth & Partners consistently delivers work on time and communicates effectively. Clients expressed satisfaction with the speed of candidate placement and project execution, underscoring their reliability.

Staffing & Back-Office Outsourcing for Mgmt Sourcing Company

5.0 Aug 22, 2024

Booth & Partners is very thorough and good with their timeframe. The team delivers work when they say they would and provides surveys.
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Accounting Services for Equity Firm

5.0 Aug 16, 2024

Booth & Partners has performed well in terms of project management. They deliver on time and within budget and communicate well with us.
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Recruitment Services for Property Management Firm

5.0 Aug 6, 2024

They are incredibly timely and detailed in the search for the right person. When we said we wanted a background or experience in certain softwares, they provided us with numerous people with those backgrounds to choose from.
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Recruitment Process Outsourcing for Executive Recruiting Co

5.0 Jun 4, 2024

They have been extremely timely and attentive to our unique needs. We have a 12 hour time difference and they are still open to meeting at a variety of hours to address issues.
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BPO & Back-Office Staff Augmentation for Consumer Goods Co

5.0 May 2, 2024

Great customer satisfaction scores with timely responses, improved site maintenance, and timely completion of order submission.
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2 of 3 Order Processing & Taking reviews are 5 stars

$10,000 – $49,000 avg. project cost

Order Processing & Taking Experience

Booth & Partners demonstrates strong expertise in Order Processing & Taking services, with 90% of clients reporting high satisfaction rates. Clients praise their timely responses and proactive management, which significantly improved support metrics. Feedback highlights their ability to provide quality personnel quickly, enhancing operational efficiency. While minor concerns were noted early in engagements, overall sentiment remains exceptionally positive, showcasing their commitment to maintaining client relationships and delivering impactful results.
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More responsive than most other service providers

Booth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (8) Australia (5) Canada (1) Portugal (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 12 time zones:

Middle East Time (MET)

Central African Time (CAT)

Eastern African Time (EAT)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Enshored

4.8 11 reviews
Verified

$50,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

30% Customer Service Outsourcing

30% Content Moderation Services

10% Back Office Outsourcing +5

10% Call Center Services

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Focus Areas

14% Order Processing & Taking

32% Chat Support Services

32% Phone Support Services +1

22% Email Support Services

Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read more
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Industry Experience

Enshored has demonstrated strong capabilities across various industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Financial Services, and Education. Clients consistently commend their customer support, operational efficiency, and adaptability, noting significant improvements in workflow and cost-effectiveness. Overall sentiment is highly positive, with particular praise for their proactive communication and ability to enhance customer experiences. Potential clients in these sectors can expect a dedicated partnership that emphasizes quality service and scalability.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

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This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)

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Pasig, Philippines

16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

286318857

Pasig, Philippines

27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

+63 02 8876 1973

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Back Office Outsourcing

Focus Areas

15% Order Processing & Taking

75% Phone Support Services

5% Chat Support Services +1

5% Email Support Services

six eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.

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Reviews mention Professional
Clients commend Six Eleven Global Services for their high level of professionalism, highlighting effective communication and management. One client noted their 'high quality, professional management, and effective communication' as particularly impressive. Additionally, they maintained project accuracy over 95%, demonstrating reliability. Clients appreciated timely responses to requests and detailed feedback reviews, indicating a strong commitment to service excellence. Overall, the sentiment surrounding professionalism is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Smiles On Demand

5.0 1 review
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Sibulan, Philippines

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

10% Content Moderation Services +1

10% Data Annotation Services

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Smiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read more
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Industry Experience

Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.
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SPLACE BPO

4.9 5 reviews
Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

15% Order Processing & Taking

35% Phone Support Services

30% Email Support Services +1

20% Chat Support Services

SPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read more
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Industry Experience

SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.
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United States (4) Ireland (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Big Outsource

5.0 52 reviews

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Order Processing & Taking

50% Phone Support Services

20% Chat Support Services +1

10% Email Support Services

Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

See all 52 projects

16 of 16 Customer Service Outsourcing reviews are 5 stars

9 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Visualization Studio
5.0 — Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old Read more
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2

15% Employer of Record (EOR) Services

5% Data Annotation Services

Focus Areas

15% Order Processing & Taking

30% Email Support Services

30% Phone Support Services +1

25% Chat Support Services

Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

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Reviews mention Customized support
Clients have praised Boldr. for their exceptional customized support, highlighting their ability to adapt services to specific business needs. One client noted the impressive level of personalization, which included tailored support solutions and proactive communication. Additionally, Boldr.'s commitment to continuous improvement and responsiveness to evolving requirements significantly contributed to client satisfaction. However, there is room for improvement in expediting the hiring process for non-English speaking support agents to enhance service efficiency.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

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Pasig, Philippines

5F Hanston Building, Ortigas Center
Pasig, Philippines 1600
501 - 750

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IdeasUnlimited

5.0 100 reviews

$1,000+

< $25 / hr

50 - 249

Koronadal City, Philippines

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

12% Order Processing & Taking

50% Phone Support Services

19% Chat Support Services +1

19% Email Support Services

IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

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Reviews mention Proactive
The reviews reflect a strongly positive sentiment regarding IdeasUnlimited's proactive approach. Clients consistently noted their responsiveness and initiative, such as a co-founder highlighting how IdeasUnlimited 'shares ideas' and 'helps with strategy.' Another client praised their 'willingness to identify challenges' and 'proactively make changes.' Overall, clients felt supported and valued, with one stating, 'they jumped in fast' when needs arose, indicating a commitment to enhancing client outcomes.

Customer Service Outsourcing for FinTech Company

5.0 Jul 18, 2023

Their commitment to continuous improvement and proactive problem-solving truly set them apart. They always met their deadlines. They responded well to our needs and met them.
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Call Center Services for Muscle Recovery Company

5.0 Jun 23, 2023

A solid and cooperative working relationship was developed by their proactive attitude and good communication. They were incredibly sensitive to our needs, making sure that any worries or problems were resolved right away. Throughout the contract, Ideasunlimited demonstrated great project management abilities.
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Translation Services for Manufacturing Company

5.0 Jun 23, 2023

Their efficient communication and dedication to client satisfaction were evident in their proactive approach to resolving challenges. They consistently delivered on time, ensuring that our translation requirements were met promptly. They were highly responsive to our needs, actively addressing any concerns or issues that arose.
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Virtual Assistance for Real Estate Firm

5.0 Jun 23, 2023

Their team proactively communicated any potential challenges and provided effective solutions. They consistently delivered tasks on time and were responsive to our evolving needs. Ideasunlimited demonstrated excellent project management throughout our engagement.
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Virtual Assistant Services for Pharmaceutical Company

5.0 Jun 23, 2023

Their excellent communication and proactive attitude made working together a breeze. They responded quickly to any questions or requests we had throughout the project, demonstrating exceptional responsiveness to our demands. Ideasunlimited demonstrated outstanding project management abilities.
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Industry Experience

IdeasUnlimited has demonstrated notable expertise across various industries, including Automotive, Telecommunications, Medical, and Financial Services. Clients in the Automotive sector commend their reliability and adaptability in customer support, while those in Telecommunications emphasize their strategic lead generation. The Medical industry values their precision in billing processes, and Financial Services clients report increased customer satisfaction through effective communication. Overall, feedback indicates strong project management, responsiveness, and a commitment to enhancing client operations in diverse fields.
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Consumer Products Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

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More responsive than most other service providers

IdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Koronadal City, Philippines

2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III
Koronadal City, Philippines 00000
101 - 150

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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

16% Customer Service Outsourcing

60% Back Office Outsourcing

14% Call Center Services +1

10% Sales Outsourcing

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

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Reviews mention Timely
Overall sentiment regarding timeliness is positive, with clients noting the service provider's efficiency in handling calls. One client highlighted that the service meets deadlines proficiently and saves them significant time, estimating a reduction of 1000 minutes monthly. Feedback indicates that the company prioritizes customer needs, responding quickly, often within seconds, although there is a suggestion for improvement in reducing wait times and increasing the availability of customer service representatives.

Calling Services for Nonprofit

4.5 Dec 24, 2017

This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.
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Industry Experience

The provider has demonstrated expertise across various industries, including hospitality and other sectors, primarily through Business Process Outsourcing services. Clients commend their efficiency, quick response times, and capability to enhance customer interactions, resulting in significant cost savings. Overall sentiment is positive, highlighting strengths in customer service and operational efficiency, making them a suitable choice for organizations looking to improve communication and reduce costs.
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Nonprofit Consumer Products Hospitality & leisure Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with the company's pricing structure, noting significant savings and overall value for money. One client highlighted a package deal charging approximately one cent per minute, resulting in monthly savings of about $1,000. Another client reported saving around $150,000 monthly, attributing reduced operational costs to the service provider. Overall, the sentiment reflects a strong belief in the cost-effectiveness and efficiency of the company's offerings, despite occasional suggestions for more competitive pricing.
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New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)

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Penbrothers

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

10% Customer Service Outsourcing

15% PEO/Employee Leasing

15% Staffing +6

10% Back Office Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruiting

10% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

20% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

30% Order Processing & Taking

30% Email Support Services

30% Phone Support Services +1

10% Chat Support Services

Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

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0 of 1 Order Processing & Taking reviews is 5 stars

$1,000,000 – $9,999,999 avg. project cost

Order Processing & Taking Experience

Overall, Satellite Office has received highly positive feedback for their Order Processing & Taking services, with 90% of reviews highlighting their strong communication and transparency in cost management. Clients commend the efficiency of their recruitment process, noting a significant reduction in overheads and an increase in team size, with 85% expressing satisfaction with the onboarding and ongoing management support. Their project management capabilities are also praised, with no reported issues, underscoring their role as a valuable partner in business operations.
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Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketing

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Taguig, Philippines

19/F Uptown Place Tower 2 11th Drive, Uptown Mall
Taguig, Philippines 1634
1001 - 2000

+63287796540

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SupportZebra

4.8 4 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Cagayan De Oro City, Philippines

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

SupportZebra is a Customer Support Outsourcing company specializing in Customer Service BPO solutions, including phone, chat, and email support. The reviews emphasize their ability to significantly reduce response times and maintain high customer satisfaction scores. Their collaborative approach integrates them seamlessly into clients' operations, with approximately 100% of feedback being positive and highlighting their professional culture and strong project management capabilities.

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Reviews mention Communicative
Clients have consistently praised SupportZebra for their exceptional communication skills and supportive atmosphere. One client highlighted, 'SupportZebra's communication and supportive atmosphere are impressive,' while another noted their effective project management and timely delivery. Overall, the sentiment regarding their communicative approach is highly positive, reflecting a strong alignment with client needs and expectations.

Customer Support Services for Hospitality & Leisure Co

5.0 May 4, 2026

SupportZebra's project management is good; they deliver on time. We communicate via email and messaging apps. SupportZebra's communication and supportive atmosphere are impressive.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight SupportZebra's affordability and strong value for money. One client noted they chose SupportZebra as a 'more affordable option' while prioritizing employee well-being. Another emphasized their competitive pricing, stating it 'fit our budget' and offered 'good value for the cost.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, alongside high-quality support and responsiveness, leading to enhanced operational efficiency.
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Cagayan De Oro City, Philippines

Barangay 26 G/F Claro M. Recto Ave
Cagayan De Oro City, Philippines 9000
2001 - 5000

+63 (917) 700-7656

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Catalyst BPX

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Taguig, Philippines

Services provided

15% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Employer of Record (EOR) Services +2

20% Recruitment Process Outsourcing

15% Back Office Outsourcing

Focus Areas

20% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

20% Phone Support Services

Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

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Industry Experience

Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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Philippines (1) United States (1)

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

45% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Caloocan, Philippines

4th Floor Araneta Square Mall
Caloocan, Philippines 1400
76 - 100

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Staffwiz LLC

4.8 3 reviews

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

15% Customer Service Outsourcing

30% Recruiting

15% Sales Outsourcing +4

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for E-Commerce Platform
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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Makati, Philippines

7F, Finman Centre131 Tordesillas Street St. Salcedo Vill, Bel-Air
Makati, Philippines 1227
21 - 30

02-7823-3949

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Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Pasay, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% HR Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

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Reviews mention Exceptional performance
Reliasourcing Inc has received exceptional feedback for its performance, particularly highlighted by a client who praised their impressive culture, facilities, and dedication to customer service. The client reported achieving over 5,000 bookings and generating more than $2 million in revenue, alongside an impressive 80% CSAT score. They emphasized the company's reliability in meeting deadlines and responsiveness to needs, stating, "What an amazing vendor to work with!" Overall, the sentiment reflects a strong recommendation for future clients.

Sales & Customer Service Outsourcing for Healthcare Company

5.0 Nov 30, 2024

What an amazing vendor to work with! Visited their site near MOA and was really impressed with their beautiful facilities, people and work culture. I've been working with Reliasource for months now and they always continue to impress with their dedication to high levels of customer service. For a strong, capable, highly proficient Disrupter BPO in the heart of Manila, I would definitely recommend Reliasource to any potential clients looking to take their business to the next level!
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
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Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

16% Customer Service Outsourcing

30% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

15% PEO/Employee Leasing

14% Call Center Services

10% Sales Outsourcing

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

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Reviews mention Easy to work with
Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.

Virtual Assistant for IT Company

5.0 Aug 12, 2017

We love working with Premier BPO. They are great at working with customers.
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Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services Manufacturing

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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

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Quezon City, Philippines

30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
Quezon City, Philippines 1800
31 - 40

63.917.559.0169

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Staff Outsourcing Solutions

4.4 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting +7

10% Call Center Services

10% Demand Generation Marketing

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

25% Chat Support Services +1

15% Email Support Services

Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

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Industry Experience

Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.
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eCommerce Consumer Products Retail Transportation Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.
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More responsive than most other service providers

Staff Outsourcing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

30% Chat Support Services +1

10% Email Support Services

Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

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Reviews mention Team players
Clients have praised Pac Biz for their collaborative approach and effective integration with in-house teams. One client noted that Pac Biz agents seamlessly fit in with local employees and maintained open communication through various channels. The constant contact between account managers and the client ensures a smooth workflow. Overall, the sentiment reflects a strong appreciation for Pac Biz as a team player, contributing positively to client objectives and fostering a cohesive working relationship.

Data Entry & Contact Support for Marketing Company

5.0 Feb 9, 2021

Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow. Agents attend company meetings and act as normal part of team.
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Industry Experience

Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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Dumaguete, Philippines

2F DNJ Building, Real Street, Tabuc-tubig,
Dumaguete, Philippines 6200
151 - 200

480-771-3009

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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

22% Order Processing & Taking

43% Chat Support Services

22% Phone Support Services +1

13% Email Support Services

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

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Reviews mention Honest
Clients express a high level of honesty regarding Magellan Solutions Outsourcing Inc., noting their reliability and commitment to core values. One client highlighted that the company consistently delivers on promises, stating, 'They always do what they say.' Additionally, clients appreciate the proactive approach taken by the team to enhance the work environment, reinforcing their trustworthy reputation. Overall, the sentiment reflects strong satisfaction with the company's integrity and service quality.

Online Customer Support for Health Care Company

3.5 Dec 25, 2017

They actively seek to help us in any way possible, so that we have a better work environment and so that we work together to create better work solutions. They always do what they say and stay true to the core values of our company. They can continue to value professional service and relationships, so we can continue to grow together in the future.
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Industry Experience

The provider has effectively served various industries including Healthcare, Retail, Manufacturing, and Media. In Healthcare, they excel in back office and customer service, enhancing patient care and reducing workplace stress. Retail clients benefit from efficient inbound call management, saving substantial time. Manufacturing feedback highlights their support in operations, while Media companies appreciate their reliable tech support. Overall, sentiment is highly positive across industries, emphasizing professionalism, efficiency, and strong customer relations, making them well-suited for projects in these sectors.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients generally perceive the company's pricing as fair and reflective of the value provided. For instance, one client noted a savings of approximately $5,000 annually, while another estimated savings of $2,500 monthly. The billing structures are described as transparent and organized, with long-term plans ensuring service continuity. Overall, the sentiment is positive, with clients emphasizing the efficiency and professionalism of the services relative to their costs.
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Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)

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Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% IT Staff Augmentation

20% Staffing

Focus Areas

50% Order Processing & Taking

33% Phone Support Services

17% Chat Support Services

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +1

10% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

40% Chat Support Services

40% Phone Support Services +1

10% Email Support Services

Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry Media

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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Israel (1) Philippines (1) United States (1)

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Makati, Philippines

Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
Makati, Philippines 1209
76 - 100

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Konnektors

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

10% Customer Service Outsourcing

30% Email Marketing

15% Call Center Services +4

14% Back Office Outsourcing

11% Sales Outsourcing

10% Content Marketing

10% Social Media Marketing

Focus Areas

17% Order Processing & Taking

44% Chat Support Services

22% Email Support Services +1

17% Phone Support Services

Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

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Reviews mention Easy to work with
Clients have consistently praised Konnektors for being exceptionally easy to work with. One client highlighted their customer-friendly approach and flexibility, noting their dedication to rescheduling missed appointments. Another client emphasized their responsiveness and smooth communication, stating that the team was a great cultural fit. Overall, the sentiment reflects a strong appreciation for Konnektors' professionalism and collaborative spirit, contributing to successful project outcomes.

Appointment Setting for IT & Telecom Consulting Company

4.5 Oct 7, 2021

Very driven and customer-friendly. Easy to work with them. Very friendly folks in the company.
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Lead Generation for Digital Marketing Agency

5.0 Mar 17, 2026

The team was easy to work with and very responsive.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback on Konnektors highlights their effective lead generation services, with one CEO noting consistent delivery of qualified leads that enhanced outreach efforts. Clients appreciate the team's professionalism and responsiveness, citing a strong cultural fit and budget alignment as reasons for their selection. Overall, the sentiment is positive, with no major areas for improvement identified, indicating a high level of client satisfaction.
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More responsive than most other service providers

Konnektors is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (5) Australia (1)

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3

10% Custom Software Development

5% AI Development

5% AR/VR Development

Focus Areas

10% Order Processing & Taking

45% Phone Support Services

35% Chat Support Services +1

10% Email Support Services

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Makati, Philippines

SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
Makati, Philippines 1226
2001 - 5000

1639177775555

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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

Pasay, Philippines

Services provided

65% Customer Service Outsourcing

20% Call Center Services

15% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

80% Email Support Services

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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Pasay, Philippines

14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
Pasay, Philippines 1300
501 - 750

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Asia Premier One Source

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

45% Customer Service Outsourcing

32% Call Center Services

18% Back Office Outsourcing +1

5% Transcription

Focus Areas

37% Order Processing & Taking

37% Phone Support Services

13% Chat Support Services +1

13% Email Support Services

Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.
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KMC Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

60% Employer of Record (EOR) Services

10% Back Office Outsourcing +2

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

KMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.
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Omada One

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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Outsourced VA

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Iloilo City, Philippines

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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One Outsource

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

15% Customer Service Outsourcing

25% Recruitment Process Outsourcing

20% Back Office Outsourcing +4

10% Business Consulting

10% HR Outsourcing

10% Market Research

10% Other Digital Marketing

Focus Areas

25% Order Processing & Taking

30% Email Support Services

25% Phone Support Services +1

20% Chat Support Services

One Outsource is a Recruitment Process Outsourcing company. In Makati, Philippines, their team offers Recruitment Process Outsourcing and Back Office Outsourcing.
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Collective Solution

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

35% Customer Service Outsourcing

40% Call Center Services

25% Back Office Outsourcing

Focus Areas

14% Order Processing & Taking

71% Chat Support Services

15% Phone Support Services

Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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Quezon City, Philippines

41 Commonwealth Avenue
Quezon City, Philippines 1127
1001 - 2000

+63 2 8952 9575

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GlobalSky Call Center

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Pasig, Philippines

Services provided

25% Customer Service Outsourcing

65% Call Center Services

10% HR Consulting

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

GlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing.
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Ameeratel

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cebu City, Philippines

Services provided

15% Customer Service Outsourcing

30% Back Office Outsourcing

15% Call Center Services +6

10% Building Security Services

10% IT Managed Services

10% Sales Outsourcing

4% HR Outsourcing

4% Staffing

2% PEO/Employee Leasing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Focus Areas

25% Order Processing & Taking

50% Phone Support Services

15% Chat Support Services +1

10% Email Support Services

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Davao City, Philippines

Metro LifeStyle Complex, F. Torres St.
Davao City, Philippines 8000
751 - 1000

8885996516

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247 CSR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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LGK Solutions Philippines

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Data Annotation Services

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Vault Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +6

15% Sales Outsourcing

10% Accounting

10% Business Consulting

10% Staffing

5% Executive Search

5% Recruiting

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Makati, Philippines

17th Floor, Frabelle Corporate Plaza 129 Bautista, Metro Manila
Makati, Philippines 1227
201 - 250

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Avatar Stars

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Iloilo City, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Avatar Stars is a call center. The team is located in Bengaluru, India and Iloilo City, Philippines, and their services include Call Center Services and Back Office Outsourcing.
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Iloilo City, Philippines

corner stone, isa avenue,
Iloilo City, Philippines
151 - 200

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FGC+

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

20% Accounting +2

20% Call Center Services

15% Recruitment Process Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

FGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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Davao City, Philippines

Buhangin-Lapanday Road
Davao City, Philippines 8000
301 - 400

+1 646-893-0193

Davao City, Philippines

158 Bonifacio Street
Davao City, Philippines
301 - 400

+1 646-893-0193

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The Remote Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Clark Special Economic Zone, Philippines

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% Sales Outsourcing

10% Content Writing Services

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

The Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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OneBPO

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Iloilo City, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Sales Outsourcing

Focus Areas

35% Order Processing & Taking

35% Phone Support Services

15% Chat Support Services +1

15% Email Support Services

OneBPO is a call center launched in 2004. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Las Vegas, Nevada and Iloilo City, Philippines.
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Iloilo City, Philippines

Lopez Jaena Street
Iloilo City, Philippines 5000
151 - 200

+1 844 560 8092

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Startek

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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Pasig, Philippines

Silver City 3 Frontera Verde Brgy Ugong Frontera Verde
Pasig, Philippines 1609
301 - 400

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TAP Virtual Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Recruitment Process Outsourcing +3

20% Social Media Marketing

10% Business Consulting

10% HR Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

TAP Virtual Solutions is a social media marketing firm. The midsize Quezon City, Philippines-based team provides Social Media Marketing and Back Office Outsourcing. The company was launched in 2023.
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Top Order Processing Services in the Philippines

List of the Top Philippines Order Processing Companies

Reviews mention Efficient

Bookkeeping & Accounting for Import & Distribution Company

BPO for Online Media Company

Telecom Management for Telecom Provider

Outsourced Customer Service and E-Commerce for Crafts Company

Sales Prospecting for Wireless Solutions Retailer

Reviewed 1 time in the past 6 months

Customer Service Outsourcing for Breastfeeding Product Brand

Average Project Cost Breakdown

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Reviews mention Open to feedback

Recruitment Services for Financial Services Company

Back Office & Customer Service Outsourcing for Law Firm

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Reviews mention High-quality work

Staff Augmentation for Title & Escrow Company

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Reviews mention Easy to work with

Outsourcing Services for Video Production Services Firm

Recruitment Services for AI Solutions Company

Reviewed 1 time in the past 6 months

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Reviews mention Transparent

Customer Support Outsourcing for Pet Tracking Company

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Reviews mention Knowledgeable

Customer Support for Custom Meal Service Provider

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What Clients Have Said

Helpware CX is very responsive

Call Center Services for Marketing Agency

Industry Experience

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Reviews mention Timely

Staffing & Back-Office Outsourcing for Mgmt Sourcing Company

Accounting Services for Equity Firm

Recruitment Services for Property Management Firm

Recruitment Process Outsourcing for Executive Recruiting Co

BPO & Back-Office Staff Augmentation for Consumer Goods Co

Order Processing & Taking Experience

Booth is very responsive

Back-Office Outsourcing for Rental Property Management Co

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Reviews mention Professional

BPO Services for Logistics & Supply Chain Company

Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Customer Service & Sales for Property Investment Platform

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Customer Service & Sales Outsourcing for Water Filtration Co

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Back Office Outsourcing for Visualization Studio

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Reviews mention Customized support