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Home Artificial Intelligence Chatbots

Top Chatbot Companies

Chatbot development companies build AI systems that understand and respond to customers in natural language through customer-support assistants, lead-qualification bots, voice agents, and task-completing AI agents. Modern builds are powered by large language models (LLMs) and generative AI rather than the rule-based scripts of earlier tools, so they can handle open-ended questions, reason over your own data, and resolve a large share of routine inquiries without a human agent.

A chatbot development company typically handles the full build: conversational design, natural language processing (NLP), integration with your CRM, helpdesk, and channels (web, WhatsApp, Slack, voice), retrieval and training on your proprietary content, then testing, deployment, and ongoing tuning. Many also offer related AI development work like machine learning, generative AI, and AI agents.

Costs vary widely by scope. Minimum project sizes among listed firms range from about $1,000 to $100,000+, with hourly rates from under $25 to roughly $200. Between $50–$99/hr is the most common band for established AI developers. As a rule of thumb, a simple proof-of-concept often starts around $10,000, while enterprise-grade builds can reach $250,000.

Ratings Updated: October 26, 2026
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10,122 Companies

AI Expertise: Chatbots & Conversational AI

List of the Top Chatbot Developers

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    deltAlyz Corp. Logotype

    deltAlyz Corp.

    4.9 24 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    $100 - $149 / hr
    2 - 9
    Vancouver, Canada

    Services provided

    40% AI Development
    40% Custom Software Development
    10% API Development +1
    10% Cloud Consulting & SI

    Focus Areas

    35% Chatbots & Conversational AI
    20% Computer Vision
    10% AI Recommendation Systems +5
    10% Cognitive Computing
    10% Machine Learning
    5% Natural Language Processing
    5% Robotics
    5% Voice and Speech Recognition

    deltAlyz Corp. is a versatile technology solutions company specializing in app development, data analytics, AI tools, and digital process automation. The company consistently receives high praise for its effective communication, timely delivery, and strong technical expertise, with 100% of reviewers highlighting their responsiveness and problem-solving skills. Clients repeatedly commend deltAlyz Corp. for their personable and knowledgeable approach, making them a reliable partner for diverse tech projects.

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    Reviews mention Unique expertise

    Clients have expressed a strong appreciation for the unique expertise of deltAlyz Corp., particularly highlighting their knowledge in system modifications and custom reporting solutions. One client noted the company's ability to deliver on every request and requirement, emphasizing their responsiveness and engagement throughout the project. Overall, feedback reflects a high level of satisfaction with the specialized skills and adaptability demonstrated by deltAlyz Corp.
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      5.0 Jul 27, 2021

      They’re a good mix of qualitative and quantitative skills. Furthermore, their solutions are always well thought out — they even take a deep dive into every element to ensure that everything works together seamlessly.

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    Read All Reviews
    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    deltAlyz Corp. has received positive feedback over the last six months, highlighting their effective communication, timely project delivery, and strong technical knowledge. Clients appreciated their ability to understand project needs and proactively address issues, resulting in successful outcomes such as the on-time completion of an MVP and the creation of a functional dashboard. One client noted the ease of collaboration and the company's personable approach, while another emphasized their responsiveness and reliability, indicating a high level of satisfaction.
    Read 2 Recent Reviews
    1 of 1 Chatbots & Conversational AI reviews is 5 stars
    Unknown avg. project cost

    Chatbots & Conversational AI Experience

    deltAlyz Corp. receives highly positive feedback for their work in Chatbots & Conversational AI, with clients praising their responsiveness and project management efficiency. One client noted the development of an AI chatbot that improved user access while reducing inquiries. Feedback highlights the expertise of deltAlyz Corp. in creating tailored solutions, with no reported areas for improvement. Overall, client sentiment reflects satisfaction with 100% positive remarks on their effectiveness.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

    What Clients Have Said

    deltAlyz Corp. has received positive feedback regarding its value for money, with multiple clients highlighting the company's pricing as fitting their budgets and providing good value. Clients frequently noted that deltAlyz Corp. delivered projects on time and within budget, often exceeding expectations. For instance, one client specifically mentioned that they were very happy with the work completed on time and on budget. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided by deltAlyz Corp.
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  • Giroux Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Services provided

    80% BI & Big Data Consulting & SI
    10% AI Development
    10% IT Strategy Consulting

    Focus Areas

    40% Chatbots & Conversational AI
    100% Machine Learning
    40% Natural Language Processing

    Established in 2007, Giroux is a small London, England-based big data company. Their team focuses on BI & big data consulting & SI and Artificial Intelligence.

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  • GumGum Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Santa Monica, CA

    Services provided

    50% AI Development
    25% Advertising
    25% Branding

    Focus Areas

    20% Chatbots & Conversational AI
    100% Machine Learning
    20% Natural Language Processing +1
    10% Cognitive Computing

    Artificial intelligence development company GumGum provides Artificial Intelligence and Advertising. They are based in Santa Monica, California and Chicago, Illinois.

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  • Scigility Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    Zürich, Switzerland

    Services provided

    25% AI Development
    25% BI & Big Data Consulting & SI
    25% Cloud Consulting & SI +1
    25% Other IT Consulting and SI

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    25% Cognitive Computing +1
    25% Natural Language Processing

    Scigility is a small AI development company launched in 2013. Their team focuses on Artificial Intelligence and BI & big data consulting & SI.

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  • Virtual Analytics Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Noida, India

    Services provided

    20% AI Development
    15% Mobile App Development
    10% Blockchain +20
    10% Custom Software Development
    5% Advertising
    5% Application Management & Support
    5% Business Consulting
    5% IoT Development
    5% Market Research
    2% CRM Consulting and SI
    2% E-Commerce Development
    2% IT Strategy Consulting
    2% Marketing Strategy
    2% Other Application Development
    2% Web Development
    1% AR/VR Development
    1% Application Testing
    1% BI & Big Data Consulting & SI
    1% Cloud Consulting & SI
    1% Cybersecurity
    1% ERP Consulting and SI
    1% Enterprise App Modernization
    1% IT Managed Services

    Focus Areas

    30% Chatbots & Conversational AI
    30% Machine Learning
    20% Natural Language Processing +2
    10% Cognitive Computing
    10% Robotics

    Small artificial intelligence firm Virtual Analytics, is headquartered in Noida, India. Their services include Artificial Intelligence and Mobile App Development.

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  • FuturistiQ Solutions Logotype

    FuturistiQ Solutions

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    30% ECM Consulting and SI
    20% AI Development
    20% IT Strategy Consulting +3
    10% Business Consulting
    10% ERP Consulting and SI
    10% Enterprise App Modernization

    Focus Areas

    30% Chatbots & Conversational AI
    20% Cognitive Computing
    20% Machine Learning +2
    20% Natural Language Processing
    10% Robotics

    FuturistiQ Solutions is an ECM consulting and SI company. They are located in Sharjah, United Arab Emirates and have small team. Their team offers ECM consulting and SI and IT strategy consulting.

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  • High Plains Computing Logotype

    High Plains Computing

    Not yet reviewed

    $50,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    40% AI Development
    40% Cloud Consulting & SI
    20% BI & Big Data Consulting & SI

    Focus Areas

    10% Chatbots & Conversational AI
    30% Machine Learning
    30% Natural Language Processing +2
    20% Robotics
    10% Cognitive Computing

    High Plains Computing is a cloud consulting & SI company. They are located in Sheridan, Wyoming and have small team. They specialize in cloud consulting & SI and Artificial Intelligence.

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  • Bafmin LLC Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Tampa, FL

    Services provided

    50% Business Consulting
    20% AI Agents
    20% AI Consulting +1
    10% AI Development

    Focus Areas

    20% Chatbots & Conversational AI
    25% Cognitive Computing
    25% Natural Language Processing +3
    10% AI Recommendation Systems
    10% Computer Vision
    10% Voice and Speech Recognition

    Business Consulting company Bafmin LLC is based in Tampa, Florida. They provide Business Consulting and AI Agents.

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  • DataForce Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    San Francisco, CA

    Services provided

    40% AI Development
    40% Data Annotation Services
    20% Generative AI

    Focus Areas

    20% Chatbots & Conversational AI
    40% Machine Learning
    20% Computer Vision +1
    20% Natural Language Processing

    DataForce is an artificial intelligence development company. Founded in 2012, the team focuses on Artificial Intelligence and Data Annotation Services.

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  • Atelier Global Sales Consultancy Logotype

    Atelier Global Sales Consultancy

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    60% Business Consulting
    20% AI Development
    10% Financial Consulting +1
    10% Market Research

    Focus Areas

    30% Chatbots & Conversational AI
    35% Machine Learning
    35% Natural Language Processing

    Atelier Global Sales Consultancy is a small Business Consulting company based in Manchester, England and London, England. The team provides Business Consulting and Artificial Intelligence.

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  • The Gyld Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    10 - 49
    Athina, Greece

    Services provided

    40% Custom Software Development
    20% AI Consulting
    20% AI Development +1
    20% IT Strategy Consulting

    Focus Areas

    15% Chatbots & Conversational AI
    45% Machine Learning
    40% Robotics

    Gyld is an independent software engineering studio founded in Athens in 2022. We design, build, and modernise complex products end to end: web, mobile, and SaaS product engineering; platform and

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  • ConfiaTech Pvt Ltd Logotype

    ConfiaTech Pvt Ltd

    5.0 1 review
    $5,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    20% Mobile App Development
    20% Web Development
    15% API Development +5
    15% Custom Software Development
    10% AI Agents
    10% DevOps Managed Services
    5% AI Consulting
    5% AI Development

    Focus Areas

    45% Chatbots & Conversational AI
    40% AI Recommendation Systems
    15% Machine Learning

    ConfiaTech is a software development studio that builds SaaS products and custom business platforms for companies that have outgrown spreadsheets and off-the-shelf tools. Since 2020, we’ve

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  • KLOUDSTACK LTD Logotype

    KLOUDSTACK LTD

    5.0 3 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49

    Services provided

    20% Generative AI
    10% API Development
    10% Application Testing +7
    10% Custom Software Development
    10% E-Commerce Development
    10% Microservices Architecture Services
    10% Mobile App Development
    10% Web Development
    5% AI Consulting
    5% AI Development

    Focus Areas

    25% Chatbots & Conversational AI
    25% Machine Learning
    20% Natural Language Processing +3
    20% Voice and Speech Recognition
    5% Computer Vision
    5% Robotics

    KLOUDSTACK LTD provides web design, application development, SEO, and digital marketing services. Reviews consistently praise their timely project delivery, effective communication, and exceptional customer service. Clients highlight their flexibility, proactive problem-solving, and alignment with company values, making them a reliable partner for digital transformation projects.

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  • Kiimkern Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mainz, Germany

    Services provided

    15% AI Development
    10% AI Consulting
    10% BI & Big Data Consulting & SI +9
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% IT Managed Services
    10% IT Strategy Consulting
    5% Business Consulting
    5% Digital Strategy
    5% Generative AI
    5% IT Staff Augmentation
    5% Web Development

    Focus Areas

    25% Chatbots & Conversational AI
    25% Machine Learning
    25% Natural Language Processing +1
    25% Voice and Speech Recognition

    Artificial intelligence firm Kiimkern Technologies was launched in 2020. The small team focuses on Artificial Intelligence and IT strategy consulting.

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  • Cranai Infotech LLP Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    rajkot, India

    Services provided

    10% AI Development
    10% Blockchain
    10% Custom Software Development +8
    10% Graphic Design
    10% Mobile App Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development
    5% AR/VR Development
    5% IoT Development

    Focus Areas

    45% Chatbots & Conversational AI
    35% Machine Learning
    20% Natural Language Processing

    Located in rajkot, India, Cranai Infotech LLP is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.

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  • Basal Analytics Logotype

    Not yet reviewed

    $250,000+
    $25 - $49 / hr
    10 - 49
    Bengaluru, India

    Services provided

    45% AI Development
    45% BI & Big Data Consulting & SI
    10% IT Strategy Consulting

    Focus Areas

    10% Chatbots & Conversational AI
    40% Machine Learning
    40% Natural Language Processing +1
    10% Cognitive Computing

    Founded in 2019, Basal Analytics is a small big data company. Their team provides BI & big data consulting & SI and Artificial Intelligence.

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  • Pure Company Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Warszawa, Poland

    Services provided

    30% AI Development
    30% BI & Big Data Consulting & SI
    20% Cloud Consulting & SI +2
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    30% Natural Language Processing +1
    15% Cognitive Computing

    Pure Company, a small business intelligence company, is based in Warszawa, Poland. The team specializes in BI & big data consulting & SI and Artificial Intelligence.

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  • WELOIN GLOBAL PRIVATE LIMITED Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    New Town, India

    Services provided

    20% AI Development
    20% Mobile App Development
    15% Generative AI +6
    15% Web Development
    10% Custom Software Development
    5% AI Consulting
    5% BI & Big Data Consulting & SI
    5% Blockchain
    5% Web Design

    Focus Areas

    15% Chatbots & Conversational AI
    15% AI Recommendation Systems
    15% Cognitive Computing +4
    15% Machine Learning
    15% Natural Language Processing
    15% Voice and Speech Recognition
    10% Computer Vision

    WELOIN GLOBAL PRIVATE LIMITED, a mobile application development company, was established in 2022. The team provides Mobile App Development and Artificial Intelligence and is based in New Town,

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  • Samprand Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Boston, MA

    Services provided

    10% AI Consulting
    10% AI Development
    10% API Development +7
    10% BI & Big Data Consulting & SI
    10% Custom Software Development
    10% Digital Engineering
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    35% Chatbots & Conversational AI
    20% Natural Language Processing
    15% Cognitive Computing +3
    15% Voice and Speech Recognition
    10% Machine Learning
    5% Computer Vision

    Established in 2023, Samprand is a web design agency. In Boston, Massachusetts and Madrid, Spain, the team focuses on Web Design and UX/UI Design.

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  • CodeSol Technologies Logotype

    CodeSol Technologies

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% AI Development
    10% Custom Software Development
    10% E-Commerce Development +11
    10% Mobile App Development
    10% Robotics Process Automation
    10% Web Development
    5% AI Consulting
    5% Ecommerce Marketing
    5% Email Marketing
    5% Generative AI
    5% IT Strategy Consulting
    5% Search Engine Optimization
    5% UX/UI Design
    5% Web Design

    Focus Areas

    35% Chatbots & Conversational AI
    15% Machine Learning
    15% Natural Language Processing +5
    10% AI Recommendation Systems
    10% Robotics
    5% Cognitive Computing
    5% Computer Vision
    5% Voice and Speech Recognition

    CodeSol Technologies is a website development firm. They specialize in Web Development and E-Commerce Development and were established in 2022. The company is based in Austin, Texas.

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  • Zenotris Process Intelligence Logotype

    Zenotris Process Intelligence

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49

    Services provided

    20% AI Consulting
    20% Business Consulting
    20% Business Valuation Services +2
    20% Generative AI
    20% Robotics Process Automation

    Focus Areas

    15% Chatbots & Conversational AI
    35% AI Recommendation Systems
    20% Machine Learning +5
    10% Cognitive Computing
    5% Computer Vision
    5% Natural Language Processing
    5% Robotics
    5% Voice and Speech Recognition

    Zenotris Process Intelligence is a Business Consulting company. Their team is based in Dubai, United Arab Emirates. The company offers Business Consulting and Robotics Process Automation.

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  • NextCTL Logotype

    Not yet reviewed

    $25,000+
    $50 - $99 / hr
    10 - 49
    Dhaka, Bangladesh

    Services provided

    35% AI Development
    20% Custom Software Development
    15% Marketing Strategy +3
    10% Cloud Consulting & SI
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    20% Chatbots & Conversational AI
    15% Machine Learning
    14% Robotics +5
    13% Voice and Speech Recognition
    10% Cognitive Computing
    10% Computer Vision
    10% Natural Language Processing
    8% AI Recommendation Systems

    NextCTL, an AI development company, was founded in 2022. The team provides Artificial Intelligence and Custom Software Development.

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  • Productora Audiovisual BUENA MOVIDA Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Cali, Colombia

    Services provided

    60% Video Production
    15% Generative AI
    15% Video Marketing +2
    5% Broadcast Video
    5% Corporate Photography

    Focus Areas

    40% Chatbots & Conversational AI
    35% Computer Vision
    25% Natural Language Processing

    Productora Audiovisual BUENA MOVIDA is a video production agency. Established in 2013, their team specializes in Video Production and Video Marketing.

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  • Velura Labs Logotype

    Velura Labs

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% E-Commerce Development
    20% Mobile App Development
    20% Web Development +6
    15% AI Development
    5% API Development
    5% Application Management & Support
    5% DevOps Managed Services
    5% IoT Development
    5% Low/No Code Development

    Focus Areas

    40% Chatbots & Conversational AI
    30% Cognitive Computing
    15% Voice and Speech Recognition +2
    10% Machine Learning
    5% Computer Vision

    Velura Labs, a small e-commerce development firm, is in Noida, India and Texas City, Texas. The team offers E-Commerce Development and Mobile App Development.

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  • Claponn Infotech Logotype

    Claponn Infotech

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    20% AI Development
    12% AI Agents
    12% Generative AI +10
    8% IT Strategy Consulting
    8% UX/UI Design
    5% Advertising
    5% Branding
    5% CRM Consulting and SI
    5% ERP Consulting and SI
    5% Fractional CMO Services
    5% Marketing Strategy
    5% PEO/Employee Leasing
    5% Web Design

    Focus Areas

    20% Chatbots & Conversational AI
    30% Machine Learning
    20% AI Recommendation Systems +3
    15% Voice and Speech Recognition
    10% Computer Vision
    5% Cognitive Computing

    Claponn Infotech is an artificial intelligence firm. Their team is headquartered in Bengaluru, India. The agency offers Artificial Intelligence and AI Agents.

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  • Two Trees Digital Logotype

    Two Trees Digital

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    10% AI Development
    10% CRM Consulting and SI
    10% Conversion Optimization +7
    10% Email Marketing
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Based in Ventura, California, Two Trees Digital is an Email Marketing company. Their services include Email Marketing and Conversion Optimization.

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  • IT Services Company Logotype

    IT Services Company

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9

    Services provided

    10% AI Consulting
    10% AI Development
    10% Custom Software Development +7
    10% Cybersecurity
    10% DevOps Managed Services
    10% Generative AI
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Web Development

    Focus Areas

    30% Chatbots & Conversational AI
    25% AI Recommendation Systems
    15% Machine Learning +3
    10% Computer Vision
    10% Natural Language Processing
    10% Voice and Speech Recognition

    IT Services Company is a small IT strategy consulting company in Kozhikode, India and Dubai, United Arab Emirates. The team offers IT strategy consulting and Cybersecurity.

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  • Mutant Technologies Logotype

    Mutant Technologies

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% AI Agents
    20% AI Development
    20% Generative AI +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    20% Chatbots & Conversational AI
    20% Cognitive Computing
    20% Machine Learning +2
    20% Natural Language Processing
    20% Robotics

    Mutant Technologies is a SEO agency established in 2024. The team offers Search Engine Optimization and Web Development and is in Rajkot, India.

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  • Varynt Logotype

    Varynt

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    20% AI Development
    20% Custom Software Development
    15% Mobile App Development +4
    15% Web Development
    10% API Development
    10% CRM Consulting and SI
    10% E-Commerce Development

    Focus Areas

    40% Chatbots & Conversational AI
    40% Natural Language Processing
    20% Machine Learning

    Custom software development firm Varynt was established in 2025. In Gurugram, India, the team specializes in Custom Software Development and Artificial Intelligence.

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  • Apex Webmasters Logotype

    Apex Webmasters

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% AI Agents
    10% AI Development
    10% Branding +7
    10% Content Marketing
    10% Conversion Optimization
    10% Email Marketing
    10% Generative AI
    10% Pay Per Click
    10% Search Engine Optimization
    10% Web Development

    Focus Areas

    15% Chatbots & Conversational AI
    15% Cognitive Computing
    15% Machine Learning +5
    15% Natural Language Processing
    15% Robotics
    15% Voice and Speech Recognition
    5% AI Recommendation Systems
    5% Computer Vision

    Based in Hyderabad, India, Apex Webmasters is an Email Marketing company. Launched in 2021, the team specializes in Email Marketing and Content Marketing.

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  • Codynex LLC Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    2 - 9
    Katy, TX

    Services provided

    20% AI Agents
    20% AI Consulting
    20% AI Development +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    30% Chatbots & Conversational AI
    20% AI Recommendation Systems
    20% Machine Learning +3
    10% Natural Language Processing
    10% Robotics
    10% Voice and Speech Recognition

    Codynex is a Houston-based technology company specializing in AI-powered software development, cloud solutions, and digital automation for small and mid-sized businesses. We combine strong

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  • axisero Logotype

    4.5 1 review
    $5,000+
    $25 - $49 / hr
    2 - 9
    Ontinyent, Spain

    Services provided

    40% Custom Software Development
    25% AI Development
    15% AI Consulting +2
    15% Mobile App Development
    5% AI Agents

    Focus Areas

    30% Chatbots & Conversational AI
    20% AI Recommendation Systems
    15% Voice and Speech Recognition +5
    10% Cognitive Computing
    10% Computer Vision
    5% Machine Learning
    5% Natural Language Processing
    5% Robotics

    Axisero is an AI automation, web development, and SaaS solutions. We help businesses improve customer communication, lead handling, CRM workflows, and internal operations through practical

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  • NerdSquad Logotype

    NerdSquad

    5.0 1 review
    $1,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    10% AI Agents
    10% AI Consulting
    10% AI Development +7
    10% CRM Consulting and SI
    10% Cloud Consulting & SI
    10% Cybersecurity
    10% ERP Consulting and SI
    10% IT Managed Services
    10% IT Strategy Consulting
    10% Unified Communications Consulting & SI

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    IT support & cybersecurity for professional service firms. We keep you secure and compliant with an industry leading SLA and ROI guarantee.

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  • Flabber Technology and Services Logotype

    Flabber Technology and Services

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    20% Enterprise App Modernization
    15% Custom Software Development
    15% E-Commerce Development +4
    15% Mobile App Development
    15% Web Development
    10% AI Development
    10% Application Management & Support

    Focus Areas

    60% Chatbots & Conversational AI
    20% Machine Learning
    20% Natural Language Processing

    Launched in 2017, Flabber Technology and Services is an Enterprise App Modernization company. The team focuses on Enterprise App Modernization and Custom Software Development.

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  • SydneyAI Logotype

    SydneyAI

    Not yet reviewed

    $50,000+
    $300+ / hr
    2 - 9

    Services provided

    60% AI Development
    20% Custom Software Development
    10% Blockchain +1
    10% Web Design

    Focus Areas

    10% Chatbots & Conversational AI
    25% Machine Learning
    25% Natural Language Processing +2
    20% Cognitive Computing
    20% Robotics

    SydneyAI is an artificial intelligence firm in Sydney, Australia. They specialize in Artificial Intelligence and Custom Software Development.

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  • Synergity Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9
    Wrocław, Poland

    Services provided

    40% Web Development
    20% AI Development
    10% BI & Big Data Consulting & SI +3
    10% Cloud Consulting & SI
    10% IT Staff Augmentation
    10% Mobile App Development

    Focus Areas

    50% Chatbots & Conversational AI
    25% Machine Learning
    15% Natural Language Processing +1
    10% Cognitive Computing

    Synergity is a web development firm. The small Wrocław, Poland-based team focuses on Web Development and Artificial Intelligence. The agency was established in 2018.

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  • VenaAI Logotype

    VenaAI

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9

    Services provided

    25% Mobile App Development
    25% Web Development
    20% AI Development +2
    20% Generative AI
    10% AI Consulting

    Focus Areas

    20% Chatbots & Conversational AI
    20% Cognitive Computing
    20% Computer Vision +2
    20% Machine Learning
    20% Natural Language Processing

    Website development company VenaAI is in Bajidpur, India. They offer Web Development and Mobile App Development.

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  • Solvrz Logotype

    Solvrz

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% AI Development
    20% Custom Software Development
    15% Mobile App Development +6
    10% AI Consulting
    10% Generative AI
    10% Web Development
    7% Blockchain
    5% E-Commerce Development
    3% IT Strategy Consulting

    Focus Areas

    30% Chatbots & Conversational AI
    30% Computer Vision
    10% AI Recommendation Systems +3
    10% Cognitive Computing
    10% Machine Learning
    10% Natural Language Processing

    Solvrz is a custom software development firm based in Dhaka, Bangladesh. Their services include Custom Software Development and Artificial Intelligence.

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  • TechVates Logotype

    TechVates

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    50% Custom Software Development
    30% AI Development
    20% AI Agents

    Focus Areas

    40% Chatbots & Conversational AI
    40% Machine Learning
    20% AI Recommendation Systems

    TechVates is a small software development company founded in 2024. Their team specializes in Custom Software Development and Artificial Intelligence.

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  • Revoltage LTD Logotype

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    2 - 9
    Varna, Bulgaria

    Services provided

    40% Web Development
    20% Computer Engineering
    20% Generative AI +3
    18% Low/No Code Development
    1% Custom Software Development
    1% Web Design

    Focus Areas

    50% Chatbots & Conversational AI
    25% Computer Vision
    25% Natural Language Processing

    Revoltage LTD is a website development firm. Established in 2022, the agency is in Varna, Bulgaria. Their team focuses on Web Development and Generative AI.

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  • Acutus Digital Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Kraków, Poland

    Services provided

    20% Generative AI
    15% AI Development
    10% AI Consulting +6
    10% CRM Consulting and SI
    10% Custom Software Development
    10% Mobile App Development
    10% Robotics Process Automation
    10% Web Development
    5% API Development

    Focus Areas

    25% Chatbots & Conversational AI
    25% Machine Learning
    25% Natural Language Processing +1
    25% Robotics

    Acutus Digital is a Generative AI company. The team focuses on Generative AI and Artificial Intelligence and is located in Kraków, Poland.

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  • Kodebusters Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9
    Tallinn, Estonia

    Services provided

    20% Generative AI
    20% Mobile App Development
    20% Web Development +4
    10% Custom Software Development
    10% Low/No Code Development
    10% Mobile & App Marketing
    10% UX/UI Design

    Focus Areas

    50% Chatbots & Conversational AI
    50% AI Recommendation Systems

    Based in Tallinn, Estonia, Kodebusters is a custom software development company. Their services include Custom Software Development and Web Development.

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  • Sensate Logotype

    Sensate

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    20% AI Development
    20% E-Commerce Development
    20% Mobile App Development +3
    20% Web Development
    10% UX/UI Design
    10% Web Design

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Located in Praha 517, Czech Republic, Sensate is a website development firm. They specialize in Web Development and Mobile App Development.

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  • Digital Garage Logotype

    Digital Garage

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    20% Custom Software Development
    10% AI Consulting
    10% AI Development +6
    10% BI & Big Data Consulting & SI
    10% CRM Consulting and SI
    10% Cloud Consulting & SI
    10% Enterprise App Modernization
    10% Other Application Development
    10% Robotics Process Automation

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Launched in 2023, Digital Garage is a small Delhi, India-based custom software development company. Their team focuses on Custom Software Development and BI & big data consulting & SI.

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  • Neemiracle Technologies Pvt. Ltd. Logotype

    Neemiracle Technologies Pvt. Ltd.

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% Custom Software Development
    20% Mobile App Development
    20% Web Development +4
    10% AI Consulting
    10% AI Development
    10% UX/UI Design
    10% Web Design

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Neemiracle Technologies Pvt. Ltd., a software development company, was established in 2023. They offers Custom Software Development and Web Development.

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    View Profile
  • Mandala Labs GmbH Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9
    Berlin, Germany

    Services provided

    40% Custom Software Development
    25% Blockchain
    15% AR/VR Development +2
    10% AI Consulting
    10% AI Development

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Headquartered in Berlin, Germany, Mandala Labs GmbH is a software development company. The team offers Custom Software Development and Blockchain.

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  • DiveTeam Logotype

    Not yet reviewed

    $5,000+
    $200 - $300 / hr
    2 - 9
    Sugar Hill, GA

    Services provided

    15% BI & Big Data Consulting & SI
    15% Marketing Strategy
    10% AI Development +6
    10% Conversion Optimization
    10% Digital Strategy
    10% Generative AI
    10% IT Staff Augmentation
    10% Other Marketing
    10% Search Engine Optimization

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    DiveTeam is a Marketing Strategy company. Established in 2024, the agency is located in Sugar Hill, Georgia. Their team provides Marketing Strategy and BI & big data consulting & SI.

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    View Profile
  • Appdvantix Logotype

    Appdvantix

    Not yet reviewed

    $25,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    20% AI Development
    20% Cloud Consulting & SI
    20% IT Strategy Consulting +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    50% Chatbots & Conversational AI
    50% Natural Language Processing

    Appdvantix is an IT strategy consulting company. Based in San Jose, California, the agency was launched in 2023. Their services include IT strategy consulting and cloud consulting & SI.

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  • Cyber Inspects Logotype

    Cyber Inspects

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9

    Services provided

    10% AI Development
    10% Blockchain
    10% Custom Software Development +7
    10% Cybersecurity
    10% Generative AI
    10% Mobile App Development
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Cyber Inspects is a social media marketing agency. Established in 2020, their team specializes in Social Media Marketing and Web Design.

    Read more
    View Profile
  • Z Gen Logotype

    Z Gen

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9

    Services provided

    20% AI Development
    20% Web Development
    15% Pay Per Click +3
    15% Search Engine Optimization
    15% UX/UI Design
    15% Web Design

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Z Gen is a web development company launched in 2021. Their services include Web Development and Artificial Intelligence.

    Read more
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  • Kinert Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    Karachi, Pakistan

    Services provided

    30% Video Production
    20% AI Development
    10% Branding +4
    10% Content Marketing
    10% Digital Strategy
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Founded in 2019, Kinert is a video production agency. The agency provides Video Production and Artificial Intelligence.

    Read more
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appinventiv
2 ScienceSoft
3 Merixstudio
4 Experion Technologies
5 Boldare
6 ZONE3000
7 BlueLabel
8 Fingent
9 Software Mind S.A.
10 Riseup Labs
11 Mallow Technologies Private Limited
12 Quytech
13 Edvantis
14 Simform
15 Dualboot Partners

List of the Top 15 Chatbot Developers

  1. Appinventiv Logotype

    Appinventiv

    $50,000+
    $25 - $49 / hr
    1,000 - 9,999
    Noida, India

    Ability to deliver

    36.5/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    40% AI Development
    35% Chatbots & Conversational AI
    60% Other
    View Profile Visit Website
  2. ScienceSoft Logotype

    ScienceSoft

    $5,000+
    $50 - $99 / hr
    250 - 999
    McKinney, TX

    Ability to deliver

    35.8/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    80% AI Development
    70% Chatbots & Conversational AI
    20% Other
    View Profile Visit Website
  3. Merixstudio Logotype

    Merixstudio

    $25,000+
    $50 - $99 / hr
    50 - 249
    Poznań, Poland

    Ability to deliver

    36.7/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    7.3/10 Market Presence

    Service focus

    50% AI Development
    60% Chatbots & Conversational AI
    50% Other
    View Profile Visit Website
  4. Experion Technologies Logotype

    Experion Technologies

    $50,000+
    $25 - $49 / hr
    1,000 - 9,999
    Plano, TX

    Ability to deliver

    36.6/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% AI Development
    30% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  5. Boldare Logotype

    Boldare

    $25,000+
    $50 - $99 / hr
    50 - 249
    Gliwice, Poland

    Ability to deliver

    37.3/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    25% AI Development
    80% Chatbots & Conversational AI
    75% Other
    View Profile Visit Website
  6. ZONE3000 Logotype

    ZONE3000

    $50,000+
    $50 - $99 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    33.8/40.0
    18.8/20 Reviews
    9.7/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    35% AI Development
    35% Chatbots & Conversational AI
    65% Other
    View Profile Visit Website
  8. Fingent Logotype

    Fingent

    $25,000+
    $25 - $49 / hr
    250 - 999
    White Plains, NY

    Ability to deliver

    36.5/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    30% AI Development
    30% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  9. Software Mind S.A. Logotype

    Software Mind S.A.

    $50,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    35.2/40.0
    19/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    15% AI Development
    40% Chatbots & Conversational AI
    85% Other
    View Profile Visit Website
  10. Riseup Labs Logotype

    Riseup Labs

    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh

    Ability to deliver

    34/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    55% AI Development
    40% Chatbots & Conversational AI
    45% Other
    View Profile Visit Website
  11. Mallow Technologies Private Limited Logotype

    Mallow Technologies Private Limited

    $10,000+
    < $25 / hr
    250 - 999
    Karur, India

    Ability to deliver

    34/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    25% AI Development
    55% Chatbots & Conversational AI
    75% Other
    View Profile Visit Website
  12. Quytech Logotype

    Quytech

    $10,000+
    < $25 / hr
    250 - 999
    Gurugram, India

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    55% AI Development
    30% Chatbots & Conversational AI
    45% Other
    View Profile Visit Website
  13. Edvantis Logotype

    Edvantis

    $10,000+
    $25 - $49 / hr
    250 - 999
    Rzeszów, Poland

    Ability to deliver

    34.1/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% AI Development
    40% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  14. Simform Logotype

    Simform

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Orlando, FL

    Ability to deliver

    35.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    20% AI Development
    25% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  15. Dualboot Partners Logotype

    Dualboot Partners

    $75,000+
    Undisclosed
    250 - 999
    Charlotte, NC

    Ability to deliver

    35/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    35% AI Development
    30% Chatbots & Conversational AI
    65% Other
    View Profile Visit Website
  16. Arcanys Logotype

    Arcanys

    $100,000+
    $25 - $49 / hr
    250 - 999
    Cebu City, Philippines

    Ability to deliver

    35.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% AI Development
    40% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  17. Synergy Labs Logotype

    Synergy Labs

    $25,000+
    $50 - $99 / hr
    50 - 249
    Hollywood, FL

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% AI Development
    30% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  18. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    36.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    32% AI Development
    20% Chatbots & Conversational AI
    68% Other
    View Profile Visit Website
  19. Cheesecake Labs – AI, Data, & Product Logotype

    Cheesecake Labs – AI, Data, & Product

    $50,000+
    $50 - $99 / hr
    50 - 249
    San Francisco, CA

    Ability to deliver

    34.4/40.0
    20/20 Reviews
    10/10 Clients & Experience
    4.4/10 Market Presence

    Service focus

    60% AI Development
    50% Chatbots & Conversational AI
    40% Other
    View Profile Visit Website
  20. Datavise Logotype

    Datavise

    $5,000+
    $50 - $99 / hr
    10 - 49

    Ability to deliver

    32.3/40.0
    20/20 Reviews
    9.3/10 Clients & Experience
    3/10 Market Presence

    Service focus

    80% AI Development
    100% Chatbots & Conversational AI
    20% Other
    View Profile Visit Website
  21. Architech Logotype

    Architech

    $10,000+
    $50 - $99 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    36.2/40.0
    17.8/20 Reviews
    9.8/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    60% AI Development
    30% Chatbots & Conversational AI
    40% Other
    View Profile Visit Website
  22. Geniusee Logotype

    Geniusee

    $10,000+
    $25 - $49 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    35.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% AI Development
    50% Chatbots & Conversational AI
    90% Other
    View Profile Visit Website
  23. WPWeb Infotech Logotype

    WPWeb Infotech

    $25,000+
    < $25 / hr
    250 - 999
    Ahmedabad, India

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    30% AI Development
    30% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  24. Cody Solutions Logotype

    Cody Solutions

    $50,000+
    $50 - $99 / hr
    250 - 999
    Austin, TX

    Ability to deliver

    31.9/40.0
    18/20 Reviews
    10/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    40% AI Development
    45% Chatbots & Conversational AI
    60% Other
    View Profile Visit Website
  25. NineTwoThree AI Studio Logotype

    NineTwoThree AI Studio

    $100,000+
    $100 - $149 / hr
    50 - 249
    Danvers, MA

    Ability to deliver

    34.6/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    80% AI Development
    40% Chatbots & Conversational AI
    20% Other
    View Profile Visit Website
  26. Empat Logotype

    Empat

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    36/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    20% AI Development
    30% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  27. Startup House Logotype

    Startup House

    $10,000+
    $50 - $99 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    31.5/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    60% AI Development
    75% Chatbots & Conversational AI
    40% Other
    View Profile Visit Website
  28. Vention Logotype

    Vention

    $50,000+
    $50 - $99 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    37.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% AI Development
    10% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  29. MonogramGroup Logotype

    MonogramGroup

    $10,000+
    $200 - $300 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    33.9/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    30% AI Development
    100% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  30. Onix-Systems Logotype

    Onix-Systems

    $25,000+
    $25 - $49 / hr
    250 - 999
    Kropyvnytskyi, Ukraine

    Ability to deliver

    34.6/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    35% AI Development
    25% Chatbots & Conversational AI
    65% Other
    View Profile Visit Website

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Chatbot Company FAQs

Looking for a chatbot company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a chatbot company, from pricing and services to results and red flags.

Clutch evaluates firms that design conversational AI and chatbot customer engagement solutions based on a proprietary methodology. The top chatbot companies for 2026 include:

  1. Edvantis

  2. Cheesecake Labs

  3. AnyforSoft

  4. Software Mind S.A.

  5. Mallow Technologies Private Limited

  6. Dualboot Partners

  7. Simform

  8. Deviniti

  9. Fingent

  10. Cody Solutions

  11. Dotsquares

  12. Quytech

  13. Geniusee

  14. Boldare

  15. KITRUM

A custom chatbot build typically takes 8 to 12 weeks. Simple, single-channel deployments can launch faster, while enterprise or regulated builds. Builds with multiple integrations, data training, and security review take longer. Timeline is driven mainly by integration complexity, the amount of proprietary data the model is trained on, and the depth of testing before launch.

Custom chatbot projects on Clutch generally start at a $1,000–$10,000 minimum for a focused build or proof-of-concept and scale to $100,000–$250,000+ for enterprise-grade systems. Hourly rates range from under $25 to about $200, with $50–$99/hr the most common band for established AI development firms. The main cost drivers are whether the bot uses a custom LLM/generative-AI stack or a simpler rule-based flow, the number of integrations (CRM, helpdesk, channels), how much training on proprietary data is required, and compliance needs.

Off-the-shelf SaaS chatbots deploy fast and cost the least up front, but limit customization, data control, and deep integration. A custom build from a development company takes longer — commonly 8–12 weeks — and costs more initially, but it's tailored to your workflows, integrates with your existing systems, keeps your data under your control, and scales as needs grow. A useful rule of thumb: choose off-the-shelf for simple FAQ deflection on a tight budget; choose a custom build when you need proprietary data, regulatory compliance, or complex multi-system workflows.

Offshore developers — common in Eastern Europe, Asia, and Latin America — typically offer lower hourly rates with strong engineering talent, with timezone differences to manage. Onshore developers cost more on average but offer easier real-time collaboration and timezone overlap. Many firms listed here are distributed across multiple regions, so you can filter by location and timezone to match your collaboration preferences and budget.

Start with verified reviews from clients in a similar industry and use case, then look for case studies with measurable outcomes (for example, query resolution rate or reduced support handling time). Confirm the firm has integration experience with your stack (CRM, helpdesk, the channels you use), a clear data-security and compliance posture (GDPR, SOC 2, and HIPAA where relevant), and an engagement model that fits. Clutch profiles show verified reviews, project sizes, and focus areas, so you can check each before you shortlist.

The biggest red flags are no verified portfolio or case studies, vague answers on data handling and compliance, and an unwillingness to commit to clear SLAs. Be cautious of unusually cheap fixed bids for complex enterprise builds — they often signal a templated solution rather than custom work. Checking verified third-party reviews before signing is the simplest way to filter these out.

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