Deviniti

Please describe your company and your position there.

CEO&Founder, REVENUE GROUP SP. Z O.O.

For what projects/services did your company hire Deviniti, and what were your goals?

Deviniti created for us AdCarousel - an innovative system for creating and optimizing online advertising. AdCarousel uses innovative algorithms and in real time decides on behalf of the marketer what should be included in the ad creative to guarantee its effectiveness. The system is able to generate thousands of advertising scenarios within seconds. Thanks to the built-in engine, it creates the most effective variants without the need to carry out costly and long-lasting A / B tests. The aim of the project is to maximize the advertising potential of the end customer.

How did you select Deviniti and what were the deciding factors?

Deviniti was recommended to us, we have also worked together on another project in the past.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of meetings to discuss our goals and objectives. Within the first two weeks we received mock-ups and initial designs and provided feedback and. Deviniti came back with a concept which we agreed on.

How many people from the vendor's team worked with you, and what were their positions?

We were allocated with dedicated team of Project manager who was our single point of contact and managed the rest of the team: analyst, developers and testers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to execute the project according to the plan. We received plenty of positive feedback from our customers as well.

Describe their project management style, including communication tools and timelines.

PM that we were assigned was easy to communicate with and provided us frequent updates. We connected over the phone and used emails for all other communication. Overall I was impressed by performance of the team.

What did you find most impressive or unique about this company?

We were impressed with their readiness to adjust to requirements. At the same time the communications was really good and they often acted as a consultant and provided really valuable expertise which helped arriving at the optimal solution for us.

Are there any areas for improvement or something they could have done differently?

Everything can always be done faster but we were very satisfied with their work every step of the way. Quality is more important than speed and we ended up with a great product.

Please describe your company and your position there.

I am a director of the IT in stem cells bank in Europe.

For what projects/services did your company hire Deviniti, and what were your goals?

we have hired Deviniti to help us configure and customize JIRA for using it in our highly regulated environment.

How did you select Deviniti and what were the deciding factors?

We searched online for official Jira partners and Deviniti was the best one in our area, and we also had same history of previous cooperation, so among others, they were chosen based on the quality, their are providing and their availability.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we had URS written and ready, before we picked up the supplier, so based on the User Requirement Specification Deviniti made a valuation. We had kick-off meeting with final confirmation and clarification of all the requirement. Later on, during the project, we had weekly status meetings, and additionally other, like for ex. testing meetings.

How many people from the vendor's team worked with you, and what were their positions?

4 people: 1 PM 2 developers 1 tech lead

Can you share any measurable outcomes of the project or general feedback about the deliverables?

we are still working on implementing and documenting project on our side. it is for internal use. we hope to reduce our manual work of several %.

Describe their project management style, including communication tools and timelines.

Great communication with the PM and rest of the team.

What did you find most impressive or unique about this company?

We were very impressed with how organized the team was.

Are there any areas for improvement or something they could have done differently?

this project scope and timeline were too short to noticed that.

Please describe your company and your position there.

I am responsible for IT in TryPay SA - the fintech company providing money transfer transactions for customers.

For what projects/services did your company hire Deviniti, and what were your goals?

We hired Deviniti to create for us the system connecting to the banks with PSD2 API. Basing on the data gathered from the customers' accounts we create a creditworthiness model which is the new product sold to our partners.

How did you select Deviniti and what were the deciding factors?

We send our RFP to few companies. Deviniti's offering met all of our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After the kick off we had a couple of online meetings. Than the detailed analyse and project schedule documents were created and the development process began. We met online once a week to discuss the status and the progress of the project. After creating the bank connectors we were presented a demo version with the administration frontend. In November we participated in UAT tests. Whole system was ready at the beginning of 2021 with most of the selected banks working.

How many people from the vendor's team worked with you, and what were their positions?

I mostly worked with a Project Manager and a System Architect. There were also few calls with developers responsible for particular modules when necessary. In UATs process there was a tester manager involved too.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a working PSD2 communication with ten biggest banks in Poland and we are going to double this number in the next two months. We are working on new features now focusing on the data read from the bank accounts.

Describe their project management style, including communication tools and timelines.

We did weekly online status meetings. The was also constant mail communication and online workshops when necessary. The Confluence project management environment was used.

What did you find most impressive or unique about this company?

They are a company of professionals. Their reaction for changing the requirements and processes during the lifetime of the project was instant. The whole team has strong problem-solving skills and finds solutions when any obstacles appear. Many solutions were worked out together by Deviniti and TryPay teams.

Are there any areas for improvement or something they could have done differently?

Currently I don't see any areas for improvement.

Please describe your company and your position there.

I am the Project Manager at an event company based in Wroclaw. Our company has about 10 employees and we organize events for corporate clients across Poland.

For what projects/services did your company hire Deviniti, and what were your goals?

One of our biggest event in Poland, Bieg Firmowy required new website with full CRM and e-commerce service. Deviniti delivered front end and back for the project and implemented a few features for the homepage.

How did you select Deviniti and what were the deciding factors?

Based on the recommendation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Once we selected this vendor we had a series of meetings to discuss our goals and objectives. Within the first few meetings

How many people from the vendor's team worked with you, and what were their positions?

4 Project Manager IT Developer Developer Developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We're more than happy about the final result of the project. It became much better than we planned.

Describe their project management style, including communication tools and timelines.

Deviniti delivered features in weekly sprints. We used: Jira, Zoom, Google docs, mobile communication.

What did you find most impressive or unique about this company?

• dynamic contact with the whole team, especially with Project Manager from Deviniti
• experienced and patient in work with non-tech person
• insights from development team
• flexible
• detail-oriented

Are there any areas for improvement or something they could have done differently?

N/A

Please describe your company and your position there.

Carefleet company operates in the Car Fleet Management industry. I am a product and process specialist at Carefleet S.A. In the CITIS project I am a project manager.

For what projects/services did your company hire Deviniti, and what were your goals?

As part of our main system (CITIS), we run a number of projects aimed at improving operational service (car fleet management industry).

How did you select Deviniti and what were the deciding factors?

The vendor supports our core system, so they are a natural choice for development and enhancement projects within that system.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project includes ongoing maintenance of the system and all development and enhancement work, including the introduction of major functional changes within the subprojects.

How many people from the vendor's team worked with you, and what were their positions?

On the Carefleet side, the team consisted of a business project leader, a project manager and an operations team. On the supplier side, the work was supervised by the project manager and the operational work was carried out by the developers' team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was successful and the goals set were achieved. Specific benefits are confidential.

Describe their project management style, including communication tools and timelines.

The cooperation was effective because it was based on good communication and trust. Potential problems were quickly reported and solved. The project was efficiently managed by PM. We have been carrying out operational work at JIRA.

What did you find most impressive or unique about this company?

I appreciate most of all the adjustment to the requirements and operational efficiency.

Are there any areas for improvement or something they could have done differently?

Overall, the quality of the work was high and I see no room for improvement.

This review was published Nov. 27, 2020

Kamil Pietrasik

Product and Process Specialist, Automotive Company

Automotive

51-200 Employees

Wroclaw, Poland

$50,000 to $199,000

May 2017 - June 2019

Project summary: 

Deviniti provided mobile application development for an automotive company. The collaboration aims to provide an app that will provide access to 24/7 information for the client's customers.

Feedback summary: 

Deviniti was successful in creating the app with all the goals of the client being achieved. Both teams were able to cooperate successfully. They were able to build good communication and trust. Overall, the project was efficiently managed.

BACKGROUND

Please describe your company and your position there.

I am a product and process specialist at an automotive company In the mobile application project I was a project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deviniti?

The company I work for decided to create a mobile application for customers car users to expand communication channels and improve the quality of service.

What were your goals for this project?

The aim of the project was to provide greater accessibility for customers and to provide access to information 24/7. In addition, the application has met a number of specific objectives defined by the company.

SOLUTION

How did you select Deviniti?

When it comes to choosing Deviniti for this project, it was simple because it is a supplier that creates and maintains our other systems. The choice was therefore optimal for us.

Describe the project in detail.

The project included the creation of a mobile application for drivers (Android and iOS). The element of the solution was the mobile application server and connection with our main system. The scope of the project was coding, testing, UX and project management. All elements were successfully implemented.

What was the team composition?

On the Carefleet side, the team consisted of a business project leader, a project manager and an operations team. On the supplier side, the work was supervised by the project manager and the operational work was carried out by the developers' team. The work was divided into two-week sprints and ran smoothly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was successful and the goals set were achieved. The application has been successfully implemented and is used by many users.

How effective was the workflow between your team and theirs?

The cooperation was effective because it was based on good communication and trust. Potential problems were quickly reported and solved. The project was efficiently managed by PM. We have been carrying out operational work at JIRA.

What did you find most impressive about this company?

We appreciate most of all the adjustment to the requirements and operational efficiency.

Are there any areas for improvement?

Openness and good communication are, in my opinion, decisive for the success of the projects. It was similar in this case.

Star Ratings

Overall Rating: 5

Quality: 5

Schedule:4.5

Cost: 4.5

Willing to refer: 5

Please describe your company and your position there.

I am a Senior IT Analyst in Digital Workplace & Collaboration Team in food, drinks and tobacco sector.

For what projects/services did your company hire Deviniti?

Implementation of customer service software (Freshdesk and Freshcaller) for internal sales support.

What were your goals for this project?

Create support service based on a cloud application for all field force employees to decrease the resolution times and improve user satisfaction. Additional requirements:

1. Enable multiple communication channels
2. Flexibility to scale and adapt depending on team's structure
3. Allow integration with other cloud based services
4. Allow custom reporting and analytics
5. Allow data tagging and structuring
6. Decrease the "standard work" workload by various automation features
7. Have an intuitive interface and administrative panel

How did you select Deviniti?

We did not know Deviniti before. After gathering the requirements (business, legal, security) and designing the initial workflow and data structure we have contacted several vendors to present their solutions. Deviniti presented a Freshdesk product.

Considering all vendors, Deviniti has accurately referred to our requirements as well as shared best market practices to improve the design. The presenter was very well prepared and was competent to answer in all areas (even such as legal or security) on spot. Deviniti proved its experience in similar implementations, understanding of the present business challenges and presented customer centricity

Describe the project in detail.

Firstly, Deviniti was involved in estimating if the legal and security requirements are met (data processing) by the product owner. Once done we were cooperating with the representative on setting up a test environment to test and complete the initial configuration delivered by us: data structure, labeling, flows, groups, templates, calling etc.

After few adjustments and UATs, Deviniti uploaded the master data and assisted us during the go-live and hypercare. Deviniti was also responsible for training super users for Freshdesk.

What was the team composition?

Team was consisting of 1 Deviniti consultant From our side it was 3 IT analysts, 4 Business representatives, procurement specialist, security consultant and a legal officer.

Can you share any outcomes from the project that demonstrate progress or success?

System was implemented successfully starting from day 0 without any major issues. Solution allowed to scale support and match the volume on time, ensuring no degradation of the service. Stakeholders as well as the users were very satisfied with the solution. It has been recognized internally and also chosen by other support departments. It also got an interest in other affiliates. I also have received a credits for Deviniti from other team members which stated it was really professional.

How effective was the workflow between your team and theirs?

The scheduling was always on point. Deviniti proved to understand the desired outcome and really cooperate toward it. Response rate and engagement is great. We were always updated on the status without a need to follow up.

What did you find most impressive about this company?

It is a rare case where the vendor really participates in the implementation - wants to understand the outcome and looks for the best solution. The response rate and availability of Deviniti representatives makes you feel you are being looked after. Company really cares about their reputation.

The quality stays the same in a "live" phase - no matter how rarely or often you contact or who is representing Deviniti at the time. This is also visible in their portfolio - all products are well chosen instead of just going with wide range of big players.

Are there any areas for improvement?

No - everything is smooth.

Please describe your company and your position there.

I am the PM at a law company based in Gdynia. Our company has about 80 employees and we serve clients across Poland. I supervise works related to the maintenance and development of the ICT system created by Deviniti.

For what projects/services did your company hire Deviniti, and what were your goals?

We hired Deviniti to assist with the implementation and development of an internal ICT system. The aim of the project is to provide and adapt functions based on the changing law and needs defined by product owners.

How did you select Deviniti and what were the deciding factors?

We did online research of IT companies and we selected five based on their websites. After contacting each company, we narrowed it down to two and selected Deviniti based on the quality of their proposal and their willingness to train our team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After selecting this supplier, we had a series of meetings to discuss our goals and tasks. During the first meetings, Deviniti presented us with its version of the system that allows us to manage the work of the law firm. After our feedback, Deviniti returned with a concept that we agreed to.

How many people from the vendor's team worked with you, and what were their positions?

Initially we were assigned a project manager to support us and serve as the main point of contact throughout the project. I only spoke with our PM but was made aware that there were two front end and two back end developers behind the scenes

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We went through the period of establishing stable execution processes and right now are capable of developing new features at full speed.

Describe their project management style, including communication tools and timelines.

We use Jira for project management. They review the requirements, ask any questions, provide an estimate, and based on the estimate, we have a due date. It’s been a good experience.

What did you find most impressive or unique about this company?

I was impressed with their readiness to adjust to requirements.

Are there any areas for improvement or something they could have done differently?

Everything can always be done faster but we were very satisfied with their work every step of the way.

Please describe your company and your position there.

I’m the head of business and research development at Apply Capnor, an engineering and surveying company operating mainy for oil&gas, energy, maritime market but not limited to that.

For what projects/services did your company hire Deviniti, and what were your goals?

Our web services and mobile applications required further development and improvements.

How did you select Deviniti and what were the deciding factors?

We have researche over 20 companies around the world and choose Deviniti

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In close cooperation between our team and Deviniti we have definied all the functionalities by the stories and epics. Working in the sprints give us all proper process overview and control in time. New solutions are ready for further development.

How many people from the vendor's team worked with you, and what were their positions?

We were cooperating with various teammembers depending on the project stage, from US specialists through the front and backend programmers until the testing team. All the time main point of contant was the Scrum master (project owner).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the renewed products we are ready to increase the scale and overall productivity. We are also ready for the new challanges in the future.

Describe their project management style, including communication tools and timelines.

We have used JIRA and project was handled on the AGILE - SCRUM standard

What did you find most impressive or unique about this company?

Deviniti is a highly skilled team that focuses on providing us the best solutions. Company which is not focused just on one market area but looking for new challanges and oportunities.

Are there any areas for improvement or something they could have done differently?

Be faster, better and cheaper

Please describe your company and your position there.

We are Credit Agricole Bank Polska part of big Credit Agricole Group

For what projects/services did your company hire Deviniti, and what were your goals?

We hired Deviniti to support Internal system development. The goal of the project was to deliver new features to the front customers advisors based on backlog defined by Product Owners. Guarantee stable execution of current services. It was a new UFE Platform - Super Screen 360 view

How did you select Deviniti and what were the deciding factors?

Based on the recommendation and long-term cooperation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Once we selected this vendor we had a series of meetings to discuss our goals and objectives. Within the first two weeks we received mock-ups and initial designs and provided feedback on how we wanted the page to look like. Deviniti came back with a concept which we agreed on. Project involved Software components development and testing based on requirements backlog.

How many people from the vendor's team worked with you, and what were their positions?

10 people worked with our team in agile structure, most developers, testers and project manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They bring in a fresh and modern approach that we don’t have. It comes down to process. Deviniti asks the right questions, and if there’s a delay or any issues, they communicate right away. There haven’t been any issues, and th We went through the period of establishing stable execution processes and right now are capable of developing new features at a full speed.ey’re top-notch.

Describe their project management style, including communication tools and timelines.

PM that we were assigned was easy to communicate with and provided us frequent updates. We connected over the phone and used skyp for all other communication. Overall I was impressed by performance of the team.

What did you find most impressive or unique about this company?

I was blown away by the knowledge that this company had about web design, UX and optimisation. We learned much more than we expected, and they provided us with professional consultancy throughout the entire cycle. I will certainly hire them again for any development needs in the future. I was impressed with their readiness to adjust to requirements.

Are there any areas for improvement or something they could have done differently?

Be very upfront about what you want. Asking a lot of questions will really help them in deciding who they bring on for you and will inform them of how they can help you going forward.

Please describe your company and your position there.

I am CIO Deputy in the Bank responsible for IT Strategy and Architecture

For what projects/services did your company hire Deviniti, and what were your goals?

We need to deliver a new solution for CRM system to deliver a new seamless customer service in bank branches and incorporate it with a new unified front end application standard based on Web and Angular.js technology.

How did you select Deviniti and what were the deciding factors?

We cooperate with Deviniti since 2007, foundation of the company. Deviniti take over the maintenance of former version of application and successfully renovate it making application more stable and powerful. The long cooperation, success story in previous version and proven technology track let us choose Deviniti.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Deviniti delivered IT team organized in a Scrum team with PM and analyst/architect. The team worked in Agile mode delivering functional increments of the application and maintenance fixes to the acceptance of Product Owner from the Bank. Delivery was divided into several MVP's and priority were set by the Bank. Team used Angular.js technology and framework delivered by the Bank

How many people from the vendor's team worked with you, and what were their positions?

There were up 10 people with working as an architect, analyst, Angular dev, backend dev and testers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new application with its new design improve interoperability and seamless context switching between CRM application and other apps working in unified FE environment. This capability of the system improves customer service by a branch advisor

Describe their project management style, including communication tools and timelines.

We use JIRA, email and some chat application to streamline the communication. The communication flow were also supported by the Agile method (scrum) that we had chosen for the project

What did you find most impressive or unique about this company?

I was amazed at their readiness to adjust to requirements. Their business acumen and creativity in searching for an appropriate balance between value and cost impressed us.

Are there any areas for improvement or something they could have done differently?

They trapped in some underperformance of the team in some period of project. Due to lower understanding of the Bank architecture and process. The reaction to support the team with senior developers with longer cooperation with the Bank helped to overcome this issue.