Deviniti

BACKGROUND

Please describe your company and your position there.

I'm a Quality Assurance Manager responsible for Software Quality as well as Manager of JIRA system in our organization

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deviniti?

We have been working with Devinity for some time. We started when we implemented TestFlo plugin into our JIRA instance. We had lots of ideas for improvement and most of them were realized – it is not a common approach... Whenever we had bugs they were treated with high priority and the fixes were almost instant – the quality and speed of the support is marvelous. As a platinum vendor Devinity helped us to lower the costs of support for atlassian-made products. We also used some consulting services regarind our JIRA instance – we were also very satisfied with the results.

SOLUTION

How did you select this vendor and what were the deciding factors?

At the beginning we decided to buy from Devinity JIRA plugin which we chose for our test management too after comparing with competitors. Later on the head of sales contacted with us and we extended collaboration

Describe the project in detail and walk through the stages of the project.

Overall description can be found in the section about projects/services delivered

How many resources from the vendor's team worked with you, and what were their positions?

• Plugin support – more than 50 issues (bugs and improvements) reported – all of them were analyzed in detail and most of them were delivered
• Atlassian licenses – we buy licenses from Devinity. It is easy, we get very good prices and we can always count on the vendor if we need some answers to difficult questions
• Consulting project – performance audit of our JIRA instance. It was done in our location by Devinity expert. It was quick and we got a detailed report what can be improved

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

The communication is very good. We mainly use email and issue reporting tool but if needed we also used telcos. Devinity also came to our location a few times

What did you find most impressive or unique about this company?

Absolute focus on the client - on the quality of cooperation, on the speed of delivering the result and the quality of communication

Are there any areas for improvement or something they could have done differently?

I don't see any such things. Simply a vendor to be recommended

BACKGROUND

Please describe your company and your position there.

I am a Product Manager at an EdTech company whose clients are educational institutions all over the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deviniti, and what were your goals?

We hired Deviniti to help us with a project to improve one of our mobile apps. The problem was that certain stability issues emerged, which were caused by one of the iOS updates.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was not involved in initial pre-selection, but eventually we picked Deviniti as a result of several preliminary meetings. The vendor pitched a proposal that included a clear plan of action and reasonable costs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with agreeing on the Statement of Work document, which included all the stages and deliverables within the project. The tasks mainly included code refactoring and bug testing - activities within the project have been focused on backend improvements rather than UI.

How many resources from the vendor's team worked with you, and what were their positions?

Up to 10 people were involved in the project from the vendor's side, including two project managers as well as several software developers and QA engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The number of crash-free users has improved significantly, and we hope to improve it further as the project is still ongoing.

Describe their project management style, including communication tools and timeliness.

A project manager was assigned to the project and successfully facilitated our communication. Deviniti shared regular technical reports and communicated their progress over the course of the project. All communication was conducted remotely via Zoom, and I appreciated that the vendor's team was ready to have meetings rather late in the evening due to the time zone difference.

What did you find most impressive or unique about this company?

Developers have good skills, and they were able to solve complex issues associated with the need to investigate legacy code written by someone else.

Are there any areas for improvement or something they could have done differently?

I have no major issues to mention and I've been very satisfied with our cooperation so far.

BACKGROUND

Please describe your company and your position there.

I am a board member at a company that deals with the delivery of meals to offices and home offices. We operate in the B2B sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deviniti, and what were your goals?

The Covid pandemic has changed the way office work is done. Between 30% and 50% of employees work from home. We had to build a system that could also handle home office meal deliveries.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have already had experience with IT companies. Our former MyBenefit company depended very heavily on IT services.

The main factors in selecting a vendor were:

1. Experience in building software
2. The best value for money
3. Resources to guarantee the execution of the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The first step was to collect the requirements from us, and on this basis, we jointly created a business analysis document. UX / UI mockups were created. The process of creating the analysis surprised us very positively.

The technical documentation was created along with mock-ups, mapping, processes and business documentation. In the next step, we started development work on the web application. The development team composed of specialists was very good at creating functionalities that were divided into epics.

Every two weeks we met to verify the growth together and quickly react in the event of changes in the scope. Thanks to this, we were able to verify the progress of work on the project on an ongoing basis. At the scheduled time, a mobile team joined and started working on the mobile application.

The following technologies were used in the project:

• Backend:
  • Language: Java
  • Framework: Spring Boot Application
  • server: Tomcat
  • ORM: Hibernate Persistence
  • layer: Spring Data
• Frontend:
  • Software language: TypeScript
  • Framework: React
• Mobile:
  • Software language: Dart
  • Framework: Flutter

How many people from the vendor's team worked with you, and what were their positions?

11 people actively participate in the project - PM, Analyst, UX / UI designer, tester, 2 backend developer, 2 frontend developer, 3 mobile developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Together, we defined the scope of the MVP. After completing the development work on the scope of MVP and testing the application, it was released for testing for end users - the so-called application pilot. The application was received very enthusiastically.

No blocking bug was encountered during the 2 week user testing. The application is very intuitive, nice and pleasant for the end user. We received a lot of positive feedback from the first system users.

Describe their project management style, including communication tools and timeliness.

The project management style was open and direct. Every time we encountered problems, they were communicated clearly and directly, so we were able to explain it right away. We used Zoom and Slack for communication

What did you find most impressive or unique about this company?

We can say that Deviniti is made up of a team of 250 people who are passionate experts. The most important thing was Deviniti's flexibility and understanding of our needs, even the changes that had already been made during the project were adopted and implemented.

Any problems that arose during the implementation of the project were immediately resolved together. Deviniti really listens to her customers.

Are there any areas for improvement or something they could have done differently?

We had only a few situations where we did not fully know that the changes we were introducing would be relevant in a completely different place in the system. This is the only thing we would improve on communication that was really excellent.

BACKGROUND

Please describe your company and your position there.

Verdeat is an indoor garden system that uses soilless, organic plant cultivation. It smartly irrigates and provides nutrition to vegetables and herbs. I am Marketing Manager for Verdeat and I worked closely with Deviniti on this project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deviniti, and what were your goals?

We hired Deviniti to work on our system: most of all mobile app, but also, mobile app server, hydroponic device server, load balancer, hydroponic device. We already had a mobile app for our device but it didn't work as it should, so we felt we need to start over. We wanted to give our clients easy to use, intuitive and flawless experience while using Verdeat Home Garden.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for companies that develop apps, we chose 3 that we found most interesting and talked with them. We found Deviniti the most professional and with a great approach to clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the beginning, we had a series of meetings where we explained how we would like the app to work. After a week, the team from Deviniti presented the app development timeframe and we accepted it. Then, the Deviniti team started to work on the project. We agreed that the work would be iterative (scrum) in close and transparent cooperation with us.

We had daily status meetings where the developers reported what they do and if they need any information from us. Deviniti worked on designs that we previously developed with UI / UX Designer. The following mobile and server technologies were used to implement the system: Flutter (Dart), Spring, Java - SDK 15, Hibernate, AWS, ElasticSearch, Kibana, Ribbon, Firebase Authentication. 

How many resources from the vendor's team worked with you, and what were their positions?

There was a team of 6 at Deviniti that were working with us. We worked with the Project Manager, three flutter developers, and 2 backend developers. 

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We see that the app works flawlessly, tests and beta testing also went smoothly. If there were any problems with the app during tests, they were solved immediately.

Describe their project management style, including communication tools and timeliness.

The project manager was very communicative, always explained everything in detail. We work with JIRA to report bugs and on Slack to communicate on chat and for calls. We had short daily meetings for status updates with app developers and a longer meeting once a week with PM to discuss the project in general.

What did you find most impressive or unique about this company?

I really liked working with Devinity — they were a team of professionals with great knowledge and skills. I was really impressed with their flexibility and ability to adjust to our requirements.

Are there any areas for improvement or something they could have done differently?

It's been a pleasure to work with Devinity. I can't find anything that they should have done differently.

BACKGROUND

Please describe your company and your position there.

I am responsible for Business Development at Omnipulse. Our company develops a platform that enables effective management of the sales process in the FMCG and HoReCa markets, among others.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deviniti, and what were your goals?

We have partnered with Deviniti to create a real-time solution for downloading transaction data from fiscal devices and sending them to our Data Center along with a mobile application for the end user.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a company with an R&D department which would take on the challenge of selecting a versatile platform and creating custom software that downloads data from fiscal devices. Deviniti has made such a commitment. In addition, we relied on the opinions and references of clients who have been cooperating with Deviniti for years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main steps in the project were defining expectations (workshops), analysis, programming and prototyping, internal tests and tests at selected FMCG points of sale. Deviniti used the following technologies: Flutter, PHP, min. 7.0, MySQL min. 5.6, RabbitMQ, Metronic ver. 4.7.1

How many people from the vendor's team worked with you, and what were their positions?

We worked with an 8-person development team: 2 Architects, 1 x Fullstack developer, 2 x Backend developers, 1 Frontend developer, 2 x Mobile developer. The team was supported by PM and Business Analyst.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In cooperation with Deviniti, we have created a platform for collecting data from fiscal devices (different manufacturers, different models of cash registers) and ensuring their availability in the data center. Stability of the achieved solution was very satisfactory and consistent with expectations, ensuring the continuity of transmitted data at the level of 98%.

Describe their project management style, including communication tools and timeliness.

The team uses agile software development methodologies to be fully transparent and open to changes. Quick contact tools were used for communication, i.e. Slack, traditional e-mail, Confluence, for maintaining documentation and gathering materials, and Jira as a tool for preparing and managing Product Backlog.

What did you find most impressive or unique about this company?

We are impressed by Deviniti's approach, which is very client oriented. They were methodical and flexible with the needs indicated by us, ensuring an appropriate balance between all these elements and the generated implementation cost at the same time.

Are there any areas for improvement or something they could have done differently?

We are satisfied with the cooperation with the Deviniti team and the way the project was conducted. If there were any changes that needed to be introduced, we made them on a regular basis.

BACKGROUND

Please describe your company and your position there.

I am the Product Manager. I prepare, control and development of e-commerce areas and the project website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deviniti, and what were your goals?

To implement the e-commerce environment and the entire store.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been cooperating with Deviniti for many years. Initially, at a previous project, but we are now extending our cooperation to other projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project included setting up the entire e-commerce environment and the project store. There were different products with different characteristics to be introduced. The entire Magento template was also up for update. Control and correction of errors during the initial sales phase.

How many people from the vendor's team worked with you, and what were their positions?

I was working on the project on the client's side. Coordinator Marzena plus a team of developers worked on Deviniti's side.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The work was successful. The deadlines were adhered to and all e-commerce was set on schedule and on time. We are very pleased with the progress of all works, everything worked out well and works fine.

Describe their project management style, including communication tools and timeliness.

It was done correctly, on time, exactly

What did you find most impressive or unique about this company?

We were surprised and impressed with their meticulousness, speed of problem-solving, and experience.

Are there any areas for improvement or something they could have done differently?

-

BACKGROUND

Please describe your company and your position there.

I'm a QA Manager of a leading transportation company located in Eastern Europe, part of large transportation group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deviniti, and what were your goals?

Our company have a number of web services built over years. The usage of those services changed rapidly during pandemy. Together with Deviniti we've challenged performance testing of those services answering real production demands.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had previous experience from other projects being delivered by Deiviniti over last years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, we've set the goals to achieve: key products delivered by the project and problems they have to solve. At second, we've set the delivery plan, the communication plan and the team. Then we've executed the project within the plan and the scope. In the end we've received a set of applications and job builders being able to create and estimate performance tests based on production traffic and other various factors.

How many people from the vendor's team worked with you, and what were their positions?

The core team consist of 3 members: a project manager, a senior developer and a lead designer. Additional developers have been supporting the team during the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The process of designing a performance testing is shorter. The baselines used for simulating production traffic are more accurate. Our overall performance testing process is faster and better because of them.

Describe their project management style, including communication tools and timeliness.

Team meetings every week contained a demos of new increments and a short plannings of the upcoming steps. PM was easy to communicate and provided frequent updates. All emerging arrangements were written down and included in the project documentation with Confluence. Tasks have been written down and handled with Jira.

What did you find most impressive or unique about this company?

I feel that this is how the projects should be taken care of. All of the puzzles were in the proper place, all of the time the project was on track.

Are there any areas for improvement or something they could have done differently?

All the issues have been taken care of while emerging, so really nothing to improve.

BACKGROUND

Please describe your company and your position there.

I am a DevOps team manager working in Fujitsu Technology Solutions Poland. We provide Atlassian products as a service for various development teams with our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Devinity Corp.?

Our company had to buy a package of licenses for 2k and 500 users of Jira, Confluence, and a set of plugins.

SOLUTION

How did you select this firm and what were the deciding factors?

My company is cooperating with Devinity for a couple of years, as their offer is competitive and is compliant with our internal financial procedures related to purchases.

Describe the project in detail and walk through their service package.

The team is responsible for maintaining Jira and Confluence within the company as a service for various development teams. We had to renew the support from Atlassian Devinity sold us the license keys.

How many resources from the vendor's team worked with you, and what were their positions?

We were in contact with the head of sales. He sent us an offer and was answering all questions. In the case of creating the contract, he also was the point of contact.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The purchase was successful. Mr. Żurkowski was very engaged. I am very pleased with their team's attitude and the service they provided during the purchase process.

How effective was the workflow between your team and theirs?

We were in contact randomly whenever there was a need or any feedback was provided. The licenses were generated and sent automatically after all Fujitsu preparations for the purchase were completed.

What did you find most impressive or unique about this company?

Fujitsu is a big company so the process of purchases is complex. Devinity had no complaints nor problems with it. They also went successfully the audit which is a mandatory procedure to become Fujitsu's vendor.

Are there any areas for improvement or something they could have done differently?

No need for improvements.

BACKGROUND

Introduce your business and what you do there.

We’re an organization that provides software services for the Polish Justice Department, like back-office services and other solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deviniti?

We wanted to implement an Atlassian Jira management tool called Big Picture. Although this tool has its documentation, it was still very complex for us because we had no experience. Therefore, we decided to hire Deviniti to help us implement it.

SOLUTION

What was the scope of their involvement?

Deviniti provided consulting services and implemented the Jira project management tool. They also configurated it and set up the first version.

What is the team composition?

We worked with Piotr (CEO) who did the technical work. During the project, I also work with other 2–3 people from their team.

How did you come to work with Deviniti?

Deviniti had worked with our IT department before. However, I’m more of an executive, so it was my first time working with them.

How much have you invested with them?

We spent around $1,000.

What is the status of this engagement?

We started the project in February 2021, and it took us 2–4 days to complete it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As the name of the tool suggests, it gave us a big picture of the status of our projects. Before, we only had access to separate information and projects. After implementing the tool, we had a general view of all the timelines, road maps, and useful data information.

How did Deviniti perform from a project management standpoint?

We communicated through video conferences in which I described what I wanted. Then, Deviniti went to work on their own. We didn’t have a specific deadline, but everything was done within our expectations. We were really happy with the timing. It took them four days to finish it — we thought it’d take them months.

What did you find most impressive about them?

We were very happy with Deviniti’s work. I was designated to work with Piotr, and he was very professional and efficient. He did everything that I asked for and more. I wanted to leave this review because I was so happy with their service that I decided to share it.

Are there any areas they could improve?

We were content with Deviniti. I’m happy that I don’t have anything they could improve.

Do you have any advice for potential customers?

Be open and trust Deviniti’s team. They know what they’re doing. Just put your trust in them, and they will provide.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of 361Sales. We operate in Polish and European markets and provide our clients assistance with the digital transformation process and modernizing distribution channels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deviniti?

We needed help with a couple of projects like the development of a healthcare app and creating tech solutions for our accountancy markets, so we’re working with Deviniti.

SOLUTION

What was the scope of their involvement?

The scope is quite wide, but during my work with a European pharmaceutical company, I was tasked with a project dedicated to flu prediction. I then invited Deviniti to work with me on the development and maintenance of the health app for Android and iOS.

Currently, we’ve just started a new European project which will focus on modernizing channels, mobile apps, and e-commerce ecosystems.

What is the team composition?

I’ve worked with Pitor (CEO) and several coders, developers, and financial assistants from the team.

How did you come to work with Deviniti?

Devinit was recommended to me by my colleagues when I was looking for a software company to cooperate with.

How much have you invested with them?

We’ve invested about $100,000–$200,000.

What is the status of this engagement?

Our partnership with Deviniti began around October 2018, and we are currently working on two projects. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We do not measure the success of Deviniti’s performance based on the number of downloads or the statements of users, since delivering that falls on our side of the business. However, their team has been able to develop quality software on the set deadlines, with only a small number of errors during testing. Overall, I am very happy with the services they’ve provided, especially on that first engagement. 

How did Deviniti perform from a project management standpoint?

The Deviniti team has been very efficient. We use different communication channels and are in contact with all team members. 

What did you find most impressive about them?

They are a really open and flexible group of people. 

Are there any areas they could improve?

All of us have something we could improve on, but I would say that the time they dedicate for project preparation could be shorter.

Do you have any advice for potential customers?

Be honest and open with Deviniti about your demands, expectations, and challenges. The better their understanding of your needs, the better their approach will be to get excellent results.