Award Winning Enterprise Software, Web & Mobile

Gold
VERIFIED

Fingent is an award winning custom software development company. We have been in business for 16+ years, delivered 700+ projects for clients across 4 continents, and have offices across the US, UAE, Australia and India. We are a global partner of Odoo and partner of K2 for the US region.

 

Over the past two decades, we have collaborated with start-up, mid-market and large enterprises alike. Few big names include Sony, Johnson & Johnson, Asteco, PwC, Impact XM, NEC, CBN, TalentQuest, Sapra Navara, Priceless Places, SimpleRent, SSNW, Rentmoji, Premium Retail, AFFCO, OneHope, Mohawk, Smart Dubai, Airline Pros, HoneyBadger, Vlocker, and Trade Alliance Group. We helped Johnson and Johnson improve their productivity by 50%, NEC reduce their resource wastage by 50%, and Sony increase value addition to their projects by 300%.

 

We will help solve your business challenges through software in any technology area. Fill up this form or email us at [email protected] for a free consultation. 

How we work -
1. Tell us about your requirement/idea.
2. We will set up a short discovery call and get back to you with a ballpark estimate.
3. A detailed proposal will be presented.
4. Proposal closure.

Most of our clients are not techies, but our business analysis and communication skills help them understand the complexities to help them visualize solutions through mock-ups & workflows.

 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2003
Show all +
White Plains, NY
headquarters
  • 235 Mamaroneck Ave, Suite 301
    White Plains, NY 10605
    United States
other locations
  • 210 Broadway, Suite 201
    Cambridge, MA 02139
    United States
  • Middle East FZCO
    Dubai Silicon Oasis HQ Building 341041
    United Arab Emirates
  • Infopark, Kakkanad
    Cochin 682030
    India
  • SBC No :2309, 3rd Floor, YAMUNA, Technopark
    Trivandrum 695 581
    India
  • Level 27, 101 Collins Street
    Melbourne, VIC 3000
    Australia
  • Level 27, 101 Collins Street
    Melbourne, VIC 3000
    Australia

Portfolio

Key clients: 
Sony, Johnson & Johnson, PwC, University of North Carolina, NEC, Trade Alliance Group, TalentQuest, Sapra Navara, CBN, Smart Dubai, Medi-Weightloss, SimpleRent, Asteco, UB Reality, Mohawk, Impact XM, Premium Retail, RCM, Priceless Places, RAK Insurance, SATA, Kasey & Co, Australian Retailer Association, SSNW, AFFCO, OneHope, Geosure, Vlocker, Pidgin, Mundipharma, HoneyBadger, Australian Retailer Association, Xorcom, QSLEAP, A Brand New Day, Airline Pros, Glow Point, Espeera.
Custom Mobile Apps to Optimize Field Service Management for SAP User in Real Estate Image

Custom Mobile Apps to Optimize Field Service Management for SAP User in Real Estate

Our client required a mobile solution that would reduce the manual processes involved in receiving and routing customer complaints to their core ERP (SAP) system.  Fingent developed three role-based mobile apps that improved their turnaround time for customer complaints, reduced manual work, and increased profitability. Read more: 

A Customized Solution to Simplify Property Management Image

A Customized Solution to Simplify Property Management

Our client, Sealey Investments LLC, required a custom property management solution that simplifies the management of tenants, properties, and rentals. Our solution won them numerous positive reviews and high ratings from their end-users. Read more:

Digitizing the Educational System for Youth Education Nonprofit Image

Digitizing the Educational System for Youth Education Nonprofit

Our client, The Salvation Army, aspired to utilize modern-day technologies to improve their teaching methods and processes. Fingent created a mobile app and a web backend to support the application, for meticulously managing their teaching curriculum.  Read more:

Australian Retailers Association Image

Australian Retailers Association

The client specializes in conducting workshops and events for retailers across Australia. Fingent built a custom WordPress plugin that enabled them to manage events from a single point. We also revamped their website with a custom theme to reduce load time, improve render time, and make it responsive. Read more: 

GST Implementation in SAP for a Chemical Manufacturer Image

GST Implementation in SAP for a Chemical Manufacturer

A leading chemical manufacturer wanted to integrate GST (Goods and Services Tax) into their existing SAP system after thorough analysis and consideration of the required technical changes. Fingent executed a 100% compliant GST implementation in the customer's SAP system by carefully addressing all the taxable scenarios. Read more:

Simplified Patient Care Image

Simplified Patient Care

Fingent developed a patient care solution "Encourage" that promotes effective communication and cooperation between doctors, patients, and caregivers. It helps doctors maintain patient profiles, track progress, set reminders, and assign tasks. Patients can include select people as caretakers and get educational material regarding ailments or procedures. Read more:

Integrated Day Camp Management Platform Image

Integrated Day Camp Management Platform

Camp Mohawk organizes traditional camping activities and innovate events for campers aged 3 to 15. They wanted to radically improve the camping experience, streamline camp management, and enable real-time communications between the parents of campers and staff. Fingent conducted a thorough requirements analysis and developed a solution that streamlines the regular aspects of day camp management. The software gave camp personnel

a viable option to oversee campers, manage and monitor camp groups, create and view activities, and effectively redress parental concerns in a timely manner. View more at https://www.fingent.com/insights/portfolio/mohawk-360/
Automated Integration between SAP SuccessFactors & SAP S/4HANA Image

Automated Integration between SAP SuccessFactors & SAP S/4HANA

The customer is one of the largest restaurant unit operators in the U.S. and is also a franchisee of brands like Pizza Hut. They were using SAP SuccessFactors for their recruitment and personnel management activities, and SAP S/4HANA as their core ERP system.  Employee and organization records had to be entered manually into S/4HAHA and thousands of master changes were being handled periodically.  Fingent automated the data

flow between SAP SuccessFactors – Employee Central and SAP S/4HANA which saved the customer's costs and efforts significantly.  Learn more at https://www.fingent.com/insights/portfolio/automated-integration-between-sap-successfactors-sap-s-4hana/
Smart Product Ordering System Image

Smart Product Ordering System

Trade Alliance Group(TAG) is an Australian buying group that facilitates business between small buyers and sellers in the construction arena. They were handling their entire operations manually through a single form portal which led to human errors during manual entry, inaccurate quote generation, and difficulties in tracking historical transactions.   Fingent helped TAG overcome these difficulties through three specialized

solutions – CRM and Product Ordering System (POS) for their staff and a member portal for their customers. The intuitive portals streamlined TAG’s internal processes and facilitated the handling of large volumes of transactions. View the case study here: https://www.fingent.com/insights/portfolio/smart-product-ordering-system/

An On-Demand Workplace App / Client Testimonial

Here are few words from Remo Vloet and Martijn Van Der Cruijsen of Priceless Places on how Fingent offered them a unique software solution that brings some of the best free hospitable working environments and business meeting places within the Netherlands. The solution focusses on delivering free workspaces in restaurants to help entrepreneurs and business owners work, meet, and get things done all under a cordial

environment.  
Custom Mobile App for Travelers Image

Custom Mobile App for Travelers

Fingent’s approach

Fingent developed the mobile application which is powered by a highly sophisticated analytical engine. The app combines hundreds of evaluated information sources including those from the CDC, WHO, United Nations, State Department, Interpol, local authorities and updated global crime statistics. The engine further analyzes this data to provide recommendation to its users.

The All-in-One Property Management Platform Image

The All-in-One Property Management Platform

The responsibilities of property managers span over a wider range of activities, including legally representing property owners, ensuring timely maintenance and renovation activities, finding and screening tenancy applicants, property accounting, rent collection, security, trash collection, coordinating with repair contractors and so on. The property management industry used to be highly fragmented, with a collection of small

independent operators who carried out each of these functionalities. Our client, who owns a leading property management firm wanted to bring about a change here, through a single platform that centralizes all aspects of the property management lifecycle.

Fingent’s approach

We proposed a single, all-in-one application that streamlined all processes in the property management lifecycle under one hood. Our previous experience with this industry aided us to select and include only the best practices considering the process, the design, the development, and the features. We were able to foresee challenges faced by different roles/units in the business, adopt top-notch security options and automate key processes accordingly.

Web Solutions Enabling Smarter Locker Management  Image

Web Solutions Enabling Smarter Locker Management

VLocker is an Australian based company that provides innovative locker solutions for fast and easy freight delivery. They have been designing, manufacturing, deploying and servicing locker systems worldwide since 1995 and provide customized locker solutions to: Water parks, Theme parks, Grocery click-and-collect, Staff lockers and many more. When Coles supermarket approached them with certain specific needs, they thought it’s

the right time to expand and diversify their existing family locker business a little further than just providing paid locker services.

Fingent proposed a solution that provides Vlocker’s users with more options for their package delivery while solving its existing efficiency challenges. People could conveniently receive orders at a specific place without having to be there physically. A web-based solution helped them track, control and take care of deliveries more efficiently. Apart from the order delivery service, the web solution also addresses other Vlocker services, like V-Laundry, V-Rental, V-grocery etc.

Download the case study here.

Compliance Management Software Solution | Client Testimonial

Here are few words from the Co-Founder of Soreco, John Berntsen, on how Fingent's compliance management software solution helped them automate and streamline their compliance practices. The software controls their corporate data to ensure timely compliance for statutory filing. Integrating a CMS platform helps their workforce meet the compliance obligations strictly.

Customized Solutions for Premium Retail Image

Customized Solutions for Premium Retail

Premium Retail Services is a company founded in 1985, that provides merchandizing, assisted sales, training, field marketing services and more for retailers and manufacturers across all trade channels. Headquartered in Chesterfield, Missouri, Premium comprises thosands of employees covering all 50 states, Canada, the Virgin Islands and Mexico. They required an application to replace their existing obsolete and inefficient

reporting and communication systems and one which could efficiently handle the large amount of data being generated.

Fingent developed a customized solution for Premium Retail that helped them comprehend and analyse their large data. It helped Premium Retail to convert large volumes of data into user-friendly visual representations and also automate data input procedures. It also allowed them to manage field data and gauge performance reviews. Download the case study here.

Custom Property Management Software Developed for a Leading Real Estate Company Image

Custom Property Management Software Developed for a Leading Real Estate Company

This project was done for a leading property investment and management company, handling more than 8000 properties segmented under single family real estate. They manage real estate portfolios of private equity funds, offering a vertical spectrum of services ranging from property acquisition to lease or sale management.
The inefficiency of manual business processes and the immediate need to scale up owing to growing

customer base, forced them to think of a software solution. Their need was to streamline and automate key business operations effectually making them more efficient. Though a leading property management software was inducted into the environment, the solution didn’t really blend with their culture as it primarily catered to multi- family real estate requirements ( like most other prevalent solutions ) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure with several manual processes and inefficiencies.

With in-depth consultation and gap analysis, Fingent’s business team understood the strategic requirement of the organization and mapped these into a vertically integrated solution. Therefore a phased approach had to be adopted. The challenge was to ensure business continuity while deploying solutions on a unified platform.  

Read the full case study here

A Real Estate IoT Application Image

A Real Estate IoT Application

Our client, Residential Capital Management (RCM) and Affiliates, headquartered in Atlanta GA with branches over five locations, is a leading single-source provider of vertically integrated solutions for single family real estate needs.

Fingent’s approach

RCM is known for single-family property management and manages over thousands of property leasing every day. With so many

other property management hurdles, each day there would be over a hundred requests from leads to inspect houses before leasing. They needed a custom made solution that lessened their challenges and made the processes efficient.

RCM required a software solution that enabled their leads to search for, schedule and view vacant properties without the help of leasing agents. A mobile application was the key, which could help them identify the leads in need of houses for lease, and serve them promptly with active follow-up features to ensure their comfort in the new space. With the Internet of Things, the app connected clients to rental properties through Lockbox, a point central device for keyless access. 

Download the full case study here

Smart Service Ticketing Solution for PwC Image

Smart Service Ticketing Solution for PwC

PwC used to manage its corporate ticket inventory with an exhausting mix of spreadsheets, service request emails, follow-up calls and even visits to IT department. Employees spent a lot of their time and effort on multiple service request emails and waiting for request approvals.

Fingent analysed PwC’s challenges to develop a smart ticketing system that was built with an emphasis on usability. The internal ticketing

application helps employees to raise, manage and view tickets for internal IT issues, access these issues, view admin related cases, queries and any request that they have. The app enabled the IT department of PwC to respond effectively and uniformly to various requests from its employees, consolidate services, automate processes related to those services and better measure operational results. 

Download the full case study here

 Developing Efficiency And Productivity Through Business Consolidation Image

Developing Efficiency And Productivity Through Business Consolidation

Lewtan is the leading provider of a wide range of content and technology-based solutions to members of the global asset-securitization industry. These include issuers, investors, underwriters, servicers, credit enhancers and rating agencies representing more than 300 institutions worldwide that rely on Lewtan intelligence and surveillance solutions.

Lewtan’s product maintenance management was a growing concern. As their

products were developed from different business and technology streams, consolidation was a key issue. Lewtan approached Fingent to help them asses their current business and technology scenario and provide a road map towards modernization.

Fingent deployed a thorough study of Lewtan products, their processes and infrastructure. A detailed study, involving product overviews from product managers, detailed overview and application demo was undertaken. Fingent reviewed code snippets and Database Schema along with the infrastructure and Management setup.

From the results of this study Fingent was able to formulate an extensive set of recommendations for Lewtan. With Fingent’s roadmap, Lewtan was able to understand their business scenario and were able to execute adequate steps to increase their efficiency. Fingent’s strategy also helped Lewtan modernize their products reaching a far wider audience effectively and efficiently. 

Audit and Compliance Enterprise Software for Better Efficiency Image

Audit and Compliance Enterprise Software for Better Efficiency

 AFCO provides expertise in process & equipment solutions and hands-on support throughout all areas of cleaning, sanitization, water management, food manufacturing & food safety. AFCO needed a quicker way to administer their services that enabled them to efficiently monitor creation and administration of different user roles and management of Audit work-orders (creation, deletion, editing and assignment) for itself and

its clients. They wanted to replace their current mobile app with a better Android app for the field reps to increase audit efficiencies. Fingent deployed the ReachOut suite of Products to answer AFCO’s challenges. ReachOut helps organizations engage with customers, manage field agents, execute work orders, along with performing audit & compliance assignments. It helps plan, organize, structure and analyze data and execute projects and processes efficiently, with its separate industry-specific modules.

The audit & compliance module of the ReachOut suite was used because of its relevancy and applicability in client’s business scenario. Slightly customizing the ReachOut solution, with web and mobile application, AFCO could create, edit, & assign audit & compliance work orders to agents & track their progress. Download case study

Advanced Pet Care Solution - Web and Mobile App Image

Advanced Pet Care Solution - Web and Mobile App

The Client owned a pet care/pet walking business and was very particular about taking care of pets and making his customers very happy and satisfied. Though he had seen software solutions that automated processes in the Pet care company he previously worked in, the solutions were not fully efficient and required manual intervention and efforts at many points. His previous experience with technologies and the business helped him

realize there can be an advanced solution for all the limitations and challenges that he used to face with the software in his previous company.

Fingent consulted his business and proposed an advanced pet care solution. The SaaS was suited for pet walking companies to manage their customers, operations, pets and processes. The app left no inefficient gaps in the operations, allowing the software to do its job while the staff could concentrate in providing a better experience for the pets and customers. The Solution is a web and mobile application designed to manage and schedule the services requested by the clients, with access for the staff to perform their services using QR code, and the ability to generate invoice and payroll information for the clients and employees as well.

 

 Web based Application Empowering E-Learning Management Image

Web based Application Empowering E-Learning Management

LindseyJones was started in 1991 in Tyler Texas by a small team working at the University of Texas Health Center. LindseyJones provides exam-preparation services for Respiratory Therapists, using a combination of software and material such as optical storage devices and hard copy. They needed to evolve from practices that limited their efficiency and which reduced their productivity.

Fingent proposed to provide a

web-based application (called clinical simulations) that could interact with their clients who, for the most part, consisted of colleges, universities and technical teaching institutions. With this solution, LindseyJones effectively reduced their cost input by 80% and have successfully completed over 10,000 simulations across more than 60 universities.

Download the full case study here.

Default Management Solution Image

Default Management Solution

Founded in 1967, Five Brothers provides innovative, regulatory-compliant default management services that save time, eliminate errors and increase efficiency for commercial and residential mortgage services nationwide. The assignment was to create a set of purpose-built software functions comprising Five Brother’s default management solution.

Fingent created a comprehensive default management system comprising of

several integrated components including BPO, QC, AVM, Workflow and Invoice and customized it to suit their business model. Fingent followed an interactive, “agile,” process to build out the required capabilities, resulting in the five discrete modules.

Contact us to see a demo

Foreclosure Management Solution Image

Foreclosure Management Solution

Simplor Foreclosure Response Team is the fastest growing consumer advocacy association of professionals in the country with the best resources to assist borrowers in preventing foreclosure. Agent Affiliates are provided superior branding, lead generation, lead management, marketing support, exclusive Simplor default technology and critical administrative services.

The Fingent

team focused on creating a web-based, short sale management tool. We designed and developed a high performing and extensible solution by extracting best capabilities of ASP.NET technologies while keeping the traditional system intact. With this tool, Simplor was able to increase their efficiency and simplify their business processes. Download the case study here 
Multi-Parcel Auctions Application To Conduct Live Auctions Image

Multi-Parcel Auctions Application To Conduct Live Auctions

Ranch Marketing Associates, LLC is one of the top ranch brokers in the west (USA), specializing in ranches for sale throughout the west including ranch land, recreational ranches, cattle ranches, investment ranches, hunting ranches, sporting ranches, fishing ranches, guest ranches, horse property and equestrian properties. They wanted a specialized auction platform to provide their bidders with real-time intelligence during

auctions and to improve the online auction process.

 

Fingent worked with founder Billy Long to create a cloud-hosted application to organize auction data in real time and to facilitate live multi-parcel bidding remotely and on-site using smartphones and tablets. With the app, they were better able to capture the highest sales price for their clients.

Property Management Software Customized for a Leading Real Estate Company Image

Property Management Software Customized for a Leading Real Estate Company

The inefficiency of manual business processes and the immediate need to scale up owing to growing customer base, forced them to think of a software solution.

Their need was to streamline and automate key business operations effectually making them more efficient.

Though a leading property management software was inducted into the environment, the solution didn’t really blend

with their culture as it primarily catered to multi- family real estate requirements (like most other prevalent solutions) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure with several manual processes and inefficiencies. With in-depth consultation and gap analysis, Fingent’s business team understood the strategic requirement of the organization and mapped these into a vertically integrated solution. The challenge was to ensure business continuity while deploying solutions on a unified platform.  Client’s business processes were thus classified into three major cycles – Property Acquisition, Management & Maintenance, each module having its own web and mobile applications tightly integrated to a unified platform. The solution automated every function within the property management lifecycle which led to whopping growth of 2626%. Read
C2C Event Management Application Image

C2C Event Management Application

Plananza is an event discovery platform that allows people to discover the things happening in their city. Plananza takes interests into consideration when making suggestions and ensures that the people are only notified of what they care about. Additionally, Plananza also allows people to follow their favorite performers and venues, buy tickets, interact with social media friends, and much more.

Fingent provided

advanced information management and analytics software, coupled with simple visualization solutions, to bring to life a social media app for promoting events such as concerts and other nightlife activities. The platform had to provide a rich user experience and at the same time handle valuable marketing data on events, event sponsors, and users.

Want to see a Demo? Contact Us

Teachucator - E-Learning Management Solution  Image

Teachucator - E-Learning Management Solution

Risk-Eraser is the brain child of Marc Hauser, a former professor at Harvard. Risk-Eraser transforms the learning and decision-making capabilities of at-risk children by providing programs with tools to assess their growth, strengthen executive function, and sharpen critical thinking. They design programs that make use of simple systems to collect and analyze scientific evidence, with novel approaches to learning and

decision-making that grow out of the rich scientific evidence. Teachucator is one such venture of Risk-Eraser. 

Fingent engaged with Risk-Eraser to create a light solution that could easily expand to a vast audience. The aim of the solution was to negate the problems that teachers, who dealt with at-risk children faced. It obtained expert opinions on practices followed by teachers. It formed a common platform where experts, clinicians, consultants and teachers could converge to discuss and share their knowledge and opinions to improve and reduce the risks that at-risk children faced. Fingent was able to scale an existing model; providing a professional solution through better organization and presentation, while reducing effort and hence cost to scale.

Contact Us to know more: 

Streamlining Quote Management for NEC Image

Streamlining Quote Management for NEC

NEC identified inefficient practices by their dealers and vendors in their Quote Management Process. These practices caused huge resource leakage as well as a delay in the sales cycle for NEC.

What they needed was a solution that helped to manage their quotes efficiently and accelerate their sales cycle.

Our team of business and technology experts understood NEC’s core deficiencies. We proposed a customized,

scalable, web based application to streamline their quote management. After a thorough analysis of the processes involved in their quote generation system, Fingent identified their major pain points and was able to craft the perfect solution for NEC that helped them automate and simplify a number of their quote generation practices.  

Download the full case study here

iPad App for LEGO Fans Image

iPad App for LEGO Fans

An iPad app that enables LEGO enthusiasts to quickly and easily find the instructions to their lost LEGO sets.  

This app works in sync with the website and allows users to search, download and view instruction sheets for LEGO sets. The application stores instructions to all LEGO sets released, which can be filtered by the year of release, category, name or number. Users can download the LEGO instructions that

they need, and add it to their favorites for offline access

The LEGO Group is a plastic toys construction company based in Denmark. Lego, consists of colorful plastic Lego pieces that can be connected and assembled into various shapes like, robots, vehicles, buildings.  

Download the full case study here.

SONY - Enabling Smarter Digital Workplace Image

SONY - Enabling Smarter Digital Workplace

Sony Mobile Communications Inc. is a multinational mobile phone manufacturing company jointly headquartered in Japan, Lund (in Sweden) and Tokyo, and is a wholly owned subsidiary of Sony Corporation. They wanted their employees from across divisions worldwide, to easily come together, cooperate, communicate and act as an efficient team. 
Fingent's team investigated their former system spread across 12 departments at

different divisions(Atlanta, China, Beijing, etc.).  Fingent helped to identify major challenges through User need analysis, surveys etc. We recommended with top 3 solutions, taking into account the long term IT roadmap, cost/budget constraints, employee competence and the timeline for deployment. Download the full case study here
Enterprise Mobile App for Employee Motivation Image

Enterprise Mobile App for Employee Motivation

Fingent proposed the idea of a mobile app to instantly gratify employees for their extraordinary performances with streamlined appraisals and in job benefits. The app, works in one of two ways- Cash Rewards & Custom Kudos messages. With Cash Rewards, Managers can send cash to employees on the go, which hit their bank accounts instantly.  With the app, anyone in the company can send custom appreciation messages to others. It

thus allows employees to appreciate and encourage one another, making everyone happy. Download the case study here:
Video Making Mobile App to Share Inspiring Experiences Image

Video Making Mobile App to Share Inspiring Experiences

The Client started a movement, to inspire the youngsters to share their personal stories and experiences of survival with others. However, creating professional video, hiring professional filmmakers and reaching out to youngsters all around the world to get their stories seemed challenging for them.

Fingent redesigned their website and developed a smartphone application with a predefined template for recording ‘selfie’

videos. The app allowed users to create their own inspiring, spiritual videos, which could then be published to the My Story website. It also lets users view the videos posted by other user.
ChargeItPro: Specialized Integrated Payment Processing Gateway Image

ChargeItPro: Specialized Integrated Payment Processing Gateway

ChargeItPro is an industry leader in payment processing with over 50 years of experience. It delivers effortless payment processing, built on innovation and backed by meaningful connections and trustable customer care.

Fingent developed the mobile payment gateway solution for ChargeItPro that can be integrated with any POS application.

Interactive Second Screen Experience - Mobile App  Image

Interactive Second Screen Experience - Mobile App

The Client is an award winning journalist who came to Fingent with the idea of an ‘interactive second screen experience’ to enhance users’ video viewing.

Fingent solved the technical hurdles of creating a synchronized second screen app,to be used during movies, documentary films, news video, live presentations and other linear experiences. The app delivers an audience engagement experience in line with the story,

allowing viewers to passively or actively consume additional, unique content as the story progresses, making movie-watching a more interactive experience. Viewers can engage with the content in many ways, including: interactive maps and timelines, enhanced graphics, data visualizations, satellite imagery and trivia. Content producers and storytellers can craft contextual content using the intuitive and easy admin tool (CMS). 

 

SUPERBOOK - "Top 10 iTunes" Kids App

We designed and developed the Superbook Bible Mobile App for CBN to achieve their goal of bringing the Bible to life. With the focus of replicating the success of the EMMY nominated Superbook adventure series, Fingent worked on further improving the experience with images, videos, interactive games and other features. It was developed for both Android and iOS platforms and was selected as one of the ‘top ten iTunes apps

for kids’.
Custom Project Management Solution for Johnson & Johnson Image

Custom Project Management Solution for Johnson & Johnson

Founded in 1886, Johnson and Johnson is an American multinational pharmaceutical, medical material and consumer goods manufacturer, headquartered in New Brunswick, New Jersey. Their consumer goods division is in Skillman, New Jersey and they have around 250 subsidiary companies operating in over 57 countries with their products selling in more than 175 countries.

We proposed a customized project management solution that

could help them identify project needs, manage communication with teams, escalate issues. The solution also provides them with features such as project creation, modification, and progression tracking. The project management solution had a desktop application that enabled data collection and extraction, in order to derive project metrics, creation and management of projects for the different functional groups at Johnson and Johnson. 

Download the full case study here

Reviews

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Data Management System Dev for Nonprofit

"Their responsiveness and interest in helping us are impressive."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
3.5
The Project
 
$10,000 to $49,999
 
2016 - Ongoing
Project summary: 

Fingent is upgrading and adding new features to a data management system that enables students to record, visualize, and export the data they gather from participating in a hands-on marine exploration program.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Regional Coordinator, Marine Wildlife Sanctuary
 
Verified
The Review
Feedback summary: 

Fingent’s efforts have led to increased capabilities, allowing the system to carry out functions that it couldn’t before, such as improved information tracking. Although bugs have been identified along the way due to the complex nature of the database, the team is always willing to address them.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a small nonprofit. We work with a marine sanctuary to ensure its conservation mission.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

We’re part of a network of organizations that hired Fingent to do database work. We needed a data management system that was user-friendly for sixth graders and up. 

We also wanted it to be able to display data trends and allow for the exporting and entering of citizen science data. We take students out to ecosystems on the coast and give them hands-on experiences.

They count and measure organisms, and they enter that data into an online database. We then analyze and report the data. We had an antiquated data management system that had some limitations.

SOLUTION

What was the scope of their involvement?

I wasn’t a part of this process, but from what I’ve learned, our goal was to have a more userfriendly interface. We shared our old system with Fingent and they maintained all of the functionalities of that old system while incorporating new features. 

They added functionality that allows students to enter, visualize, and export their data into a format that can be used by other external programs for graphing and data analysis, such as a CFC file.

What is the team composition?

We’re on the third team with them since I was brought onto the project in August 2018. Stephen (SVP Sales & Marketing) manages the teams.

How much have you invested with them?

We’ve spent approximately between $20,000–$50,000.

What is the status of this engagement?

The engagement began in about September 2016, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve had increased functionality, which is great. We can export files and play around with them like we wanted to, and students can enter data. We have the ability to track a lot more information than before.

There have been some bugs and issues that we’re still trying to fix in order to maintain the functionalities that we had with our old database. With such a complex database, it’s hard to locate all of the issues that are created when a new development project ends.

How did Fingent perform from a project management standpoint?

It’s been a learning process for both of us, especially working with different teams. With the turnover of the teams, it’s been difficult because we didn’t realize how much investment we would need to put in to get teammates up to speed.

This has often led to the user-testing being longer than expected. It’s hard when we find elements that are broken that weren’t broken before every time we go through development projects. However, Fingent is responsive when we bring up issues, and they’re willing to work on them. 

There’s been a lot of improvement in terms of project management. We started working on OpenProject where we upload information and track conversations and feedback.

This will also be helpful when team turnover because they will have all the information in one place. Receiving access to that and being able to provide Fingent with that information has already been useful.

What did you find most impressive about them?

Their responsiveness and interest in helping us are impressive.

Are there any areas they could improve?

While they’re very responsive and they want to get going with projects, sometimes we get meeting invites less than 24 hours before the meeting or on weekends. This has improved recently, however more lead time before scheduling meetings would be helpful. 

Do you have any advice for potential customers?

Use a lot of visuals and provide them with mockups and detailed visual explanations on how to recreate issues. This is important in order to get the results you want and reduce the back and forth explanations.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We had one or two instances where there was miscommunication about timelines, but, for the most part, they’ve been on top of it.
  • 4.0 Cost
    Value / within estimates
    Their prices are comparable to other companies’. However, the only issue is not being able to catch new issues that we created, which increases costs.
  • 4.0 Quality
    Service & deliverables
    They’re extremely responsive and interested in working on our projects.
  • 3.5 NPS
    Willing to refer

Web App Development for Healthcare Software Company

“Their ability to adapt and willingness to learn and change stands out as one of their biggest strengths.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2019 – Ongoing
Project summary: 

Fingent developed a web app for a healthcare software company. Using Angular and Java, they built an API that pulls aggregate data from an external platform into a single dashboard. They also designed the UI.

The Reviewer
 
201-500 Employees
 
Bedford, Massachusetts
Jay Taylor
VP of Advanced Solutions, Casenet, LLC
 
Verified
The Review
Feedback summary: 

The results have been well-received. Fingent is dedicated to project success. They accommodate feedback and make changes where necessary. The team takes direction well and is easy to work with. After development was completed, the shift into maintenance and QA was seamless.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a healthcare software company. We develop applications for health insurance companies in order to monitor their utilization management, disease management, and care management memberships. It’s their documentation and workflow system. In my role, I run our advanced solutions group and am responsible for same-store sales for new product innovation and partnership. I’m the VP of advanced solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

We have a large staff of developers that work on our core product exclusively. What I needed was a development team to work on some ancillary product projects.

SOLUTION

What was the scope of their involvement?

They developed a web app with Java and Angular. It’s a dashboard application and it gives users a chart and table view of a bunch of aggregate data. They’ve built out the API in order to pull that data from our database of our core application. They built the UI for it. There's a whole bunch of different features that allow you to kind of slice and dice and group that data in a self-service fashion. There's also the ability to either single or bulk make changes to some of that data and push those changes back into the core application.

What is the team composition?

They have a couple of front- and backend developers, a QA team, a team lead, and architects.

How much have you invested with them?

We’ve spent about $500,000.

What is the status of this engagement?

It started in March of 2019, and the initial project lasted for 6 months, and they completed on time. We then extended our project for them to work on phases two and three. They continue to work on it now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The end result has been extremely well-received by our customer base, and it had generated a lot of excitement. The product functions well and is reliable.

The same team continues to work with us in phase three and provides support for bugs. The team continues to act as the escalation point for any bugs that can’t be resolved by our internal team.

How did Fingent perform from a project management standpoint?

Early on, they did a great job delivering features on schedule. We made several changes along the way in regards to how we wanted them to report on their progress, and they were very receptive.

They’ve been great. They’re easy to work with and they’ve taken direction very well. They’re accommodating and have made all the changes we’ve needed. Since the first phase of development ended, and they began working on bugs, the transition into maintenance has been very smooth.

Now everything is operating in a more agile mode, because we don’t have a fixed scope and things change on a weekly, or even daily, basis.

Over the course of the project, we’ve used Atlassian Suite, Confluence, and Jira. We also have daily phone calls.

What did you find most impressive about them?

Their ability to adapt and willingness to learn and change stands out as one of their biggest strengths. We have internal code reviewers that go over all of their code, and when our team provides suggestions, they’re open to making those changes. They never make the same mistake twice.

Are there any areas they could improve?

There’s always room for improvement, but it’s always individual feedback, and they always fix it.

Do you have any advice for potential customers?

Have appropriate expectations going into the project. If you have a fixed-fee project, you need to have your requirements well-scoped out. I have every confidence that they can deliver on time and on budget.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

AI Machine Learning Program Development for Law Firm

“I’ve never wondered if somebody else could have done it better, faster, or cheaper.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Ongoing
Project summary: 

Fingent provides development services to a law firm, collaborating with them to help build a web-based AI machine learning program. The project has a broad scope and is currently in the testing phase.

The Reviewer
 
11-50 Employees
 
Newport Beach, California
Albert Navarra
Partner, Sapra & Navarra, LLP
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased by Fingent’s ability to take their idea and turn it into a tangible product that has garnered positive feedback from users. Fingent facilitates an enjoyable, collaborative, and transparent process. Organized and accessible, the team delivers on time and budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a partner at Sapra & Navarra, LLP, a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

We needed someone to develop an AI machine learning program for the legal industry.

SOLUTION

What was the scope of their involvement?

Fingent is developing our AI machine learning program. It’s web-based, not for mobile. I call it an infinity project because it really doesn’t have an end; it’s the type of thing that you can continually add functionality to. We’re currently several months into user testing. They’re solving technological problems; on our end, we’re testing. It’s a joint effort.

What is the team composition?

I’d say there are more than 12 people on the project. Our main contact in this country is Stephen (Senior VP, Sales & Marketing, Fingent). Our main point of contact in India is Sachin (Project Coordinator & Business Analyst, Fingent).

How did you come to work with Fingent?

I did a Google search for IT companies that develop AI programs. A blog came up that listed the top 20 global tech companies that do software development; however, most of them didn’t even mention AI. We narrowed it down to 2–3 companies in our due diligence. We sent Fingent some information about our project. We had was a 1–2-hour conversation over the phone, during which we told them what we were trying to do. It’s an extremely ambitious project. Weeks went by, and we didn’t hear from them. Meanwhile, a couple of other companies we were interviewing said they could help us, and they even visited us. I wanted to hear from Fingent, though, because I liked the person I spoke with, Stephen.

Six weeks after the initial phone call, Stephen contacted me. They had prepared a slide presentation of what they would try to do. I was immediately impressed because they took that relatively brief phone call and understood completely what we were trying to do. They put it into words and pictures so that we could see it and visualize it. That was the first good sign, from my standpoint.

Another thing that impressed me was that they were the only company that said they couldn’t guarantee the project would be successful. I was impressed with their honesty and transparency. We had to pick a company that we could feel comfortable having a long-term relationship with.

What is the status of this engagement?

We started working together in September 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re wonderful people. The idea was exciting, but to actually see it being developed and being able to use the product has gotten our team very excited. We like how it’s going. The feedback from users is really good. We’ve done a lot of work, but there’s a lot of work still to be done. The scope of this project is so big and is coming along well.

How did Fingent perform from a project management standpoint?

I thoroughly enjoy working with them. They use project management software. We have weekly calls, and they’re always available. They’re also open to conference calls and meetings. They have an agenda for every meeting. Everything is transparent. They deliver on time and budget.

What did you find most impressive about them?

I’ve never wondered if somebody else could have done it better, faster, or cheaper. They’re really intelligent. They also learned our industry pretty quickly.

Are there any areas they could improve?

There are no hiccups or complaints whatsoever.

Do you have any advice for potential customers?

As the client, you have to do your part, too. You can’t expect the software company to do everything, know everything, and to figure everything out. You need to be available and provide whatever information they need; it’s a team effort.

5.0
Overall Score It’s a joy to work with them. I’m 100% enjoying the experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    A lot of the timelines in our project have been difficult to predict. They give ranges and do the best they can. They’ve met all of their estimates.
  • 5.0 Cost
    Value / within estimates
    I have never once questioned the relationship between how much we’re investing and what Fingent is producing.
  • 5.0 Quality
    Service & deliverables
    They provide excellent service. They’ve delivered everything they’ve promised.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them many times and will continue to do so.

App Dev for Educational Software Company

“Their team is completely committed to our success as a client, and they do that with their dynamic team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2019 – Ongoing
Project summary: 

After conducting a thorough audit of an existing education app, Fingent determined a roadmap for making the solution more robust and more navigable for users. They brought in a team to implement changes.

The Reviewer
 
1-10 Employees
 
Philadelphia, Pennsylvania
Kristen Betts
Principal, Substantive Solutions
 
Verified
The Review
Feedback summary: 

The high quality of the final product has made it easy for the partner to present its features and functionalities in demonstrations to potential clients. That’s improved their ability to communicate their value externally. The team communicated openly and cleanly organized to achieve success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the principal of an education and software design company. Our products align with federal regulations, accreditation, licensure, as well as best practices for teaching, learning, and assessment. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

Our greatest challenge was taking complex problems and put them into a format that an end-user can understand and take some type of action with. In our case, we’re working within the realm of education.

We’re challenged to look universally at how courses are designed and how instructors, designers, and administrators are looking at content in terms of content and workload. In response to this issue, we wanted to create a platform that allows all users to look into courses and data from a similar lens. That way, they’d be empowered to discuss these issues. 

SOLUTION

What was the scope of their involvement?

When we reached out, we’d developed a basic application that partially answered the problem we were trying to solve. It looked at data analytics regarding course development and interaction. The issue was that it wasn’t as robust as we needed. Even though we had users that could functionally work the app, we wanted a more user-friendly experience that was customized toward any individual, company, or school district. 

They were able to audit the app, discussing its strengths and opportunities for expansion. From there, they began to bring our vision to life. We started with an initial team that helped us with developing concepts, ideas, and opportunities. From there, they brought in other content experts that could work with us for the remainder of the engagement.

What is the team composition?

We collaborated with the project managers, designers, and senior members of their management team. 

How did you come to work with Fingent?

We interviewed seven different businesses that we similar to theirs. However, their entire team met with us for the interview. That included designers, senior management, a project manager. Being able to have that conversation with so many key players was a key differential. They came prepared and could answer all of our questions. We started initially with them based on that. 

What is the status of this engagement?

The collaboration started around January 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The ability to go to conferences and speak about how the app is solving issues related to course alignment while abiding by regulations is incredible. It’s great to be able to visually show would users can look at courses with a different lens is tremendous.

The app also enables us to work with clients on a greater level. I can’t put a price on the value of being able to present a demo to potential clients in early meetings. Our app can truly answer everyone’s questions because we’re able to go through it step by step.  

How did Fingent perform from a project management standpoint?

They were exceptional. We met weekly and always had a notice on what would be covered. Everything we were supposed to be working on was taken care of through an open project system, which was very transparent. As they were developing, we could be answering questions they had in each meeting.

That helped us pin down what would be executable and in the best interests of the app. The entire engagement was completely transparent and very systematic. It’s been an exceptional working experience. 

What did you find most impressive about them?

We went into this with a grand vision of a dynamic UX with interactive, customizable dashboards. The end product is so robust. Their team approach and ROI that they’ve provided have made them stand out.

They’re not in it for the contract. Instead, they’re working with us as part of our team. They’re making sure the product is as strong as it can be while ensuring that it’s successful as we move it into the market with branding. Their team is completely committed to our success as a client, and they do that with their dynamic team.

Are there any areas they could improve?

They’ve been incredible. I have not areas for development, growth, or improvement. 

Do you have any advice for potential customers?

You have to be engaged and look at yourself as part of the development. It’s also important to listen to their suggestions. They explain their decisions with great rationale and detail, so it’s helpful to recognize that you’re part of that effort.

5.0
Overall Score They were a wonderful team to collaborate with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re very well organized and their schedule was realistic.
  • 5.0 Cost
    Value / within estimates
    They’re a dynamic team and produced an impressive ROI.
  • 5.0 Quality
    Service & deliverables
    The service and deliverables exceeded expectations.
  • 5.0 NPS
    Willing to refer
    I’ve already highly recommended them to a number of colleagues in similar positions.

Web Dev for Legal Nonprofit

"They regularly offered innovative solutions that allowed us to stay within our budget."

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2017 – Sept. 2019
Project summary: 

Fingent delivered a web-based questionnaire platform for a nonprofit legal services provider. The product includes a backend portal that is accessible to partner agencies and other external stakeholders.

The Reviewer
 
51-200 Employees
 
Oklahoma City, Oklahoma
Community Ed. & Pro Se Coordinator, Nonprofit Law Firm
 
Verified
The Review
Feedback summary: 

Internal stakeholders predict that the product will deliver significant benefits to end clients. Despite several issues due to staffing changes, Fingent leveraged a structured workflow that resulted in regular communication and high-quality deliverables. Customers can expect timely solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the community education & pro se coordinator at Legal Aid Services of Oklahoma, a statewide nonprofit law firm. We receive funding from Legal Services Corporation (LSC), a federal agency that oversees funding and management for nonprofit law firms. Our primary goal is to serve individuals living in poverty, as well as senior citizens aged 60 and above, by providing civil legal services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

We hired Fingent to develop a web-based interface for a triage project that we’d received funding for. Our team was looking to create a questionnaire that could determine the right legal aid agency for any user with as little questions as possible. 

We wanted to model a website after two products that had been developed in New Mexico and Western New York. There was an additional need for a resource database that includes articles, self-help forms, and information about other organizations to support our users.

SOLUTION

What was the scope of their involvement?

It’s a website that features an online interview with questions to determine if a user is the right fit for our specific legal aid services, as opposed to another organization in the state. Fingent developed the entire platform using the process from the site that was created in New Mexico. Legal aid agencies can access the platform to see applications and evaluate potential clients based on the information they provided.

We originally had a development team from Fingent working with a separate team to develop the agency portal. The two teams met, in the beginning, to make sure that everyone was on the same page, and we spent a lengthy period of time on the discovery. Part of that was because we needed to nail down our needs as an organization before creating the project scope. 

What is the team composition?

It was a team of developers from Fingent working with external partners.

How did you come to work with Fingent?

Because we were dealing with federal dollars, we used an open bid process, and Fingent came highly recommended from people in our community. They had also done work with another LSC-funded organization.

What is the status of this engagement?

We hired Fingent in September 2017 and the project was completed in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have much data from users because we just launched the product, but we’re seeing that the platform can solve issues for people. I think the standardization that the product will bring is going to help our end clients.

How did Fingent perform from a project management standpoint?

We faced some difficulties with a personnel change at Fingent, but overall, we were pleased with their developers and our contact here in the US. 

Once we moved from the first team to the second team, we saw a noticeable uptick in terms of the organization from a project management perspective. Communication was consistent; we were always able to get in touch with their team quickly, despite the time difference.

We created punch lists and test logs as a way to communicate outside of weekly meetings, and that proved to be a very efficient process. They were far superior to others in terms of delivering excellent project management while also retaining an element of creativity.

Another aspect that made the engagement interesting was the involvement of our external partners. We often had to go to them for design requirements and then update the developers based on what they told us. Overall, we’re satisfied with how that process was handled.

What did you find most impressive about them?

We were impressed with how much they were able to accomplish, given the various issues that arose. They regularly offered innovative solutions that allowed us to stay within our budget.

It’s also been incredible to see how flexible the platform is, which gives us the leeway to quickly adjust—sometimes without the help of the developers—based on the fluctuating requirements of our partner agencies. 

Are there any areas they could improve?

Once we were able to move forward with the second team, everything was very efficient and easy. I don’t have any complaints or suggestions for improvements for that group.

Do you have any advice for potential customers?

Like any technology project, spend as much time as you can listening and developing the process at the beginning. The discovery phase is your chance to thoroughly map out the goals and desired outcomes of the project. Don’t make up your mind about functionality and other details before listening to what Fingent has to say.

4.0
Overall Score It wasn’t a perfect engagement, but they did accomplish our goal of implementation while staying within the budget.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were a few hiccups in terms of scheduling, especially during the transition between the two teams.
  • 4.5 Cost
    Value / within estimates
    They were willing to work with us to make sure that the budget made sense.
  • 4.0 Quality
    Service & deliverables
    We’re planning a new phase because we still have some requirements to address.
  • 5.0 NPS
    Willing to refer
    I've already recommended them very highly to others.

Software Development for Financial Analysis Program

"Their team was helpful, acting as another set of eyes for me."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2019 - Ongoing
Project summary: 

Using a Microsoft Excel prototype, Fingent developed a platform that performs wage analysis. The team is in the process of building the application from scratch.

The Reviewer
 
1-10 Employees
 
Scotts Valley, California
Natasha Prose
Founder & CEO, Wage CALC
 
Verified
The Review
Feedback summary: 

The app is expected to launch in November. The team at Fingent went above and beyond. They’re professional, hardworking, and responsive. Customers can expect a team that remains transparent.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO & founder of Wage CALC. Our product CALC performs wage analysis for the legal industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

I needed custom software development done with a team that I could trust. After a previous experience with another team that didn’t work well, I needed a company that was trustworthy and well-known in their field.

SOLUTION

What was the scope of their involvement?

CALC is primarily a cloud-based software application. I created the prototype in Microsoft Excel, which I handed off to their team. Since it was a large program, they had to search to find what would work and what they could create. Once they said it was doable, Fingent’s team built the app from the ground up.

What is the team composition?

In total, we’ve worked with eight people. We have one project manager. Some of their team works with UI, QA, and development.

How did you come to work with Fingent?

We found Fingent on Clutch. After interviewing three other teams, Fingent came off as the most prepared, professional, and sought-out team. Their presentation was also perfect.

How much have you invested with them?

So far, we’ve spent $110,000.

What is the status of this engagement?

We began the analysis and research phase with them in March 2019. The work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The development started in May, and we expect it to launch at the beginning of November. The team at Fingent was able to take something that they weren’t familiar with and break it down. The prototype was complex and formula-heavy. They were able to break it into a manageable process.

Their team was helpful, acting as another set of eyes for me. Since I’m the sole founder, they could ask me questions and clarifications. Their professional team has been on-time, communicates frequently, and acts responsively. If there’s a delay, their team gives me a heads-up.

How did Fingent perform from a project management standpoint?

My project manager has been fantastic. It was great to work with another woman who was leading the project. We’ve used OpenProject to track everything. It’s easy for me to use and understand. Even through email, they’re responsive. Overall, it’s worked out very well.

What did you find most impressive about them?

I appreciate having Stephen (SVP of Sales & Marketing, Fingent) sitting in on our weekly calls. In the beginning, he was helpful with streamlining communication between our team in California and their team in India. California is a bit more complicated when it comes to things like overtime. Stephen was fantastic at translating those concepts. He could look at it from a different angle.

Are there any areas they could improve?

There has been a bit of turnover, but I’ve been in software for over 30 years. Since I’ve been on the human resources side, I know that’s difficult to retain talent. Engineers sometimes don’t even show up for the first day of work because another company is willing to pay them more.

During the process, they lost one person, but this wasn’t visible to me. I wouldn’t have known if they hadn’t brought it up. The team is excellent at transparency, making sure all the bases are covered regardless of what’s going on their end.  

Do you have any advice for potential customers?

I’ve had such an excellent experience with them. Fingent exceeded my expectations.

5.0
Overall Score It's been fantastic.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Absolutely.

Development of Transportation Management System

"The management system is light years ahead of anything else in our industry."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2016 - Ongoing
Project summary: 

Fingent built a management system with web and mobile versions. Functionalities include order processing, invoicing, and documentation transmission. The team is still working on the final implementation.

The Reviewer
 
51-200 Employees
 
Houston, Texas
IT Director, Transportation Company
 
Verified
The Review
Feedback summary: 

The cutting-edge system has received enthusiastic praise from internal stakeholders. Fingent’s consistent output has improved internal operations as well. Organized and communicative, the team completes sprints cleanly. Resource allocation and management are particularly strong.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of IT at large transportation and logistics company. We focus on pickup and delivery, mostly for oil and gas equipment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

There’s a significant technology gap in our industry, particularly around order processing, invoicing, and workflow management.

SOLUTION

What was the scope of their involvement?

Fingent has developed an end-to-end transportation management solution. Customer service representatives can take orders through dispatch, who then uses the solution to assign vehicles for pickup and delivery of the cargo. The system has a web version for in-house employees and a mobile version for drivers. The latter can confirm and send documentation, as well as process tickets and billing. Our accounting team also uses the system to do invoicing, collect money from the customer, and ultimately close out the order.

What is the team composition?

The team includes one project manager, one business development resource, three web developers, one mobile developer, and one tester.

How did you come to work with Fingent?

I joined the company a year after the partnership with Fingent started. After some consideration, our leadership decided to build new management software. The company started a vetting processed and narrowed the selection down to two vendors—Fingent and one agency based in New York. We hired Fingent based on price and their ability to execute on the project.

How much have you invested with them?

We expect to spend around $500,000 in total.

What is the status of this engagement?

We started working together in summer 2016 and the partnership is ongoing. The team currently provides app support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The management system is light years ahead of anything else in our industry. Internal stakeholders love the new features. While the implementation is not yet completed, we’ve already been able to retire a significant number of user stories. The development team’s consistent performance enables us to anticipate the effort needed for each sprint.

How did Fingent perform from a project management standpoint?

We couldn’t ask for better consistency or availability. We have daily standup meetings at 7 am to go through the backlog and sprints. That timing allows us to plan our day and give Fingent direction for their next workday.

What did you find most impressive about them?

The team is talented and continually upgrades their expertise by bringing on knowledgeable resources. The newer employees’ impressive skills have surprised us.

Are there any areas they could improve?

We’re still working on our professional relationship. Fingent has solid testing protocols, especially regression testing. The team ensures long-term success as well as quality development and delivery.

Do you have any advice for potential customers?

Clients should schedule regular meetings and have at least one daily touch point. Inconsistent communications can lead to an unfocused partnership. Maintaining the frequency for touch points makes the engagement more effective.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev and Marketing for Travel Safety Site

"They were highly responsive to our needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Fingent developed a native Android app and did digital marketing as part of a long-term partnership. Services included Google Maps integration for the app and media outreach.

The Reviewer
 
11-50 Employees
 
Boulder, Colorado
CEO, Travel Safety Platform
 
Verified
The Review
Feedback summary: 

The team’s outreach efforts have led to several positive reviews and external links, which in turn have driven web traffic and increased the number of app downloads. Expect a responsive and accountable partner capable of succeeding at varied projects.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a firm that provides localized safety metrics for travelers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fingent?

We originally needed a native Android app based on our existing iOS app, with a focus on UX development. We also wanted help with digital marketing.

What were your goals for this project?

We wanted an Android app that could handle data processing and configuring that data onto a map. We hoped to improve our consumer outreach with marketing assistance.

SOLUTION

How did you select this vendor?

We have continued to work with them based on the quality of previous engagements.

Describe the scope of their work in detail.

They incorporated Google Maps into our Android app and helped us solve data processing issues. Following app development, they did digital marketing. They contacted bloggers and other websites where links to the app could be listed.

What was the team composition?

We worked with their CEO and head of strategy.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Several industry bloggers have reviewed or published links to the app on their blogs, which has driven web traffic and increased the number of downloads.

How effective was the workflow between your team and theirs?

We found their project management solid.

What did you find most impressive about this company?

They were highly responsive to our needs.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Cybersecurity Company

“Their consistency is wonderful, and they’re flexible.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2016 - Ongoing
Project summary: 

Fingent provides mobile application development services, developing the iOS and Android versions from scratch. They worked on the UX, the testing phase, and the launch.

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Justine Wagner
Executive Assistant, Security Services Northwest
 
Verified
The Review
Feedback summary: 

The application Fingent developed is excellent, with any bugs that are found during the testing phase addressed quickly and professionally. The app’s visuals are good and the team makes any changes that are requested promptly, always ensuring that they explain their process carefully and thoroughly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the executive assistant at Security Services Northwest, a cybersecurity company. We do event security, private security, alarm monitoring, and patrol.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

We needed someone to develop our mobile app, which provides cybersecurity for personal safety. It can be for anyone, whether an individual, business, or school—it’s private protection in the palm of your hand.

Users can look at the main screen and it shows an alert page, an emergency tab, a specialty tab where they can specify the profile and set preferences. We get data from different APIs or sources that give us real-time crime, then we send out that information to our users.

SOLUTION

What was the scope of their involvement?

They’ve been our primary team for the development of the app, creating everything from scratch. They make changes on a weekly basis based on what we discuss in our calls and on the speed and productivity of the app. It was developed for iOS and Android and is in both stores. We trust Fingent’s opinion regarding what they think is best for the app, and we use that technology.

They also did the UX, covering a huge scope of work for us. We’re now in a beta testing phase. Though it’s in the app stores and being used, we’re still finding bugs from both the web and the mobile side. As we find them or as Fingent finds them, they fix them.

What is the team composition?

We’ve had three main contact points and there’s a team of six to eight that work on it. We were also assigned a project manager.

How did you come to work with Fingent?

We did a search for companies that could handle the project scope. We interviewed a bunch of different teams and we liked Fingent the best: they had the most knowledge, experience, and we felt they’d be the best to work with.

How much have you invested with them?

We’ve spent $250,000.

What is the status of this engagement?

We started working together in January 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They help us in a lot of ways: they break things down so that we understand how the web end of the app works, how it communicates to the mobile side, and how to find the API information that we need to make it function.

We love the way the app looks. They’ve done exactly what we wanted visually—we send them different images that we like, and they do a really good job of making that vision come to life. Every once in a while, we change our mind and they have no qualms about changing it. We’re always satisfied with what we see.

How did Fingent perform from a project management standpoint?

We mainly communicate via email because of the time difference, though we have a weekly call in which we discuss any issues. They touch base with us on what they’ve done and when we should see those changes in place.

Their communication, management, and timing are great. From the get-go, they put a team together that was very patient and did a great job of translating things to us with a sense of humor. They’ve been wonderful.

What did you find most impressive about them?

Their consistency is wonderful, and they’re flexible. We’ve changed our minds multiple times, thrown new ideas at them, and they always go with the flow and make it happen.

Are there any areas they could improve?

No, they’re very professional.

Do you have any advice for potential customers?

We would absolutely recommend them. Having a project manager has been awesome as we know exactly who to go to.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for National Nonprofit Organization

"They go above and beyond what the typical developer interaction would be."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2015 - Ongoing
Project summary: 

Fingent Corp provides backend and API development for an Android and iOS mobile app based off of an existing website. They handled requirement gathering and continue to collaborate with feature updates.

The Reviewer
 
1-10 Employees
 
Deerfield Beach, Florida
Rono Polito
CTO, Be Strong
 
Verified
The Review
Feedback summary: 

Their genuine interest in producing great results instead of just marking off tasks is their most outstanding trait. Fingent Corp’s seamless project management and dedication to the project has kept the collaboration going strong since 2015. Having clearly-defined goals will boost productivity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Be Strong, a national nonprofit organization focused on preventing bullying. We use a comprehensive student-led approach to encourage all students to reveal the challenges they’re facing. We’re training and equipping students to become more resilient, providing them access to local services and organizations that can help, as well as uniting them with friends and family, schools, and communities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corp?

Several years ago, we had a plan to create what we called a “digital bridge” for students, parents, teachers, and communities. We wanted to make sure that our website had certain capabilities, including broadcasting live events, push notifications, interactive quizzes, surveys, and polls. We also wanted it to exist as a mobile app for both iOS and Android so that we could ensure content, resources, and engagement for anyone using either platform.

SOLUTION

What was the scope of their involvement?

We began by discussing ideas and the status of our initial desktop app as well as the challenges we’d had with live events and interacting with students on a website or mobile platform. Together, we created a list of requirements and made sure that it could all be done seamlessly. We mainly wanted to guarantee that all assets from the website could be passed onto the mobile app. Some of these requirements really needed to be specifically customized in order to ensure student security and the trust of the teachers and organizations.

Fingent Corp presented a scope of work and began the build-out once we did some tweaks to it. An important part of the app was the ability to gather feedback through the polling feature during events. The team completely handled backend development and built the APIs that would interact with the app.

The app was developed and released for both iOS and Android, as we wanted to make sure that all users could engage. The app receives several types of data, such as feedback, interaction with live events, and updated reports on where kids and parents are. All this information is relayed back to the web backend interface. Right now, we’re on the fourth iteration of the app and have just started to work on a small update.

What is the team composition?

I primarily interact with two people, one of whom is my main point of contact; the other one is an overall project manager. My main contact handles all the day-to-day interactions and is responsible for answering all our questions.

How did you come to work with Fingent Corp?

We were working with another organization, which sponsored our initial build with some of the interfacing, social media, etc. They recommended working with Fingent Corp based on the things we were looking to accomplish.

What is the status of this engagement?

We started working with Fingent Corp in June 2015, and continue working with them on some updates and tweaks to the next iteration of the mobile app, as well as updating some of the APIs.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t really have any statistics, but I can say that everything they’ve done works really well. Fingent Corp really cares about how we feel and has an incredible work ethic, which is valuable for our organization. They go above and beyond what the typical developer interaction would be.

I’ve worked with a lot of developers who did an okay job, but it was just another job to them. They didn’t seem to care much, whereas Fingent Corp cares a great deal about not only the process but also about the end result. They’re incredibly sensitive to our culture and what’s happening within our team and organization.

How did Fingent Corp perform from a project management standpoint?

They’re really well organized. We’ve used several interfaces for project management over the years and it’s just been a joy to engage with them. Everything’s in one place; interactions are logged and approvals are maintained. While asset management can get pretty unruly, their process is excellent.

What did you find most impressive about them?

Their ability to meet us at our location really stood out as we’re in the US and they’re in India. They’ve also been great at meeting the needs of our timeframe versus theirs. Overall, they do a stellar job at making sure our requirements are covered and that everything is working seamlessly in terms of UX.

Are there any areas they could improve?

Up until recently, whatever microphones they were using in their conference room made it very difficult to understand everyone, as there was so much reverberation. They’ve fixed that and it’s now much more pleasant to interact with them.

Furthermore, while they’re really good at meeting our time considerations, there have been some delays due to the time difference. Tight deadlines are difficult, especially since we’re working during the day, which is nighttime in their zone. Getting a US presence that could engage with the Indian team would allow us to communicate better during regular business hours, especially during time-critical or emergency issues.

Do you have any advice for future clients of theirs?

If clients know what they want to accomplish, Fingent Corp’s team will come up with a plan to achieve those requests. It’s important to have a real understanding of the goal, even if the best way to solve that task isn’t known. Just knowing in detail what you want to accomplish will provide them with enough information.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Business Entity Name
FINGENT, CORP.
Status
Active
Jurisdiction of Formation
New York
ID
2909379
Date of Formation
May 21, 2003
Source
NYS Department of State
Last Updated
Jan 17, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jan 17, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
33
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
May 27, 2020