Award Winning Enterprise Software, Web & Mobile

Fingent has been in the IT software services industry since 2003 and we are a reliable and affordable Web and Mobile Development company for enterprise and mid-sized organizations. 

We are a full service web and mobile development services provider with two offices in the United States (Boston and New York), India and United Arab Emirates. Our global team of over 230 talented full-time employees has helped hundreds of mid and large size organizations implement software solutions that increase productivity and profits.

Our services include Web Application Development, Mobile Application Development, Product Development (SaaS) and Enterprise Software Development. We will help you solve your business challenges through software in any technology area. 
Get a free consultation, fill up this form or email us at [email protected] 

How we work -

1. Tell us your requirement/Idea
2. We will setup a short discovery call and get back to you with a ballpark estimate.
3. Detailed proposal will be presented
4. Proposal closure.

We have worked with clients large and small, always delivering value and communicating with you through constant engagement and stay within deadlines. Most of our clients are not techies, but our business analysis and communication skills help them understand the complexities to help them visualize solutions through mock-ups, workflows and more.

 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2003
Show all +
White Plains, NY
headquarters
  • 235 Mamaroneck Ave, Suite 301
    White Plains, NY 10605
    United States
other locations
  • 210 Broadway, Suite 201
    Cambridge, MA 02139
    United States
  • Middle East FZCO
    Dubai Silicon Oasis HQ Building 341041
    United Arab Emirates
  • Infopark, Kakkanad
    Cochin 682030
    India
  • SBC No :2309, 3rd Floor, YAMUNA, Technopark
    Trivandrum 695 581
    India
  • Trichur
    India

Portfolio

Key clients: 

Sony, Johnson & Johnson, University of North Carolina, NEC, PWC, Trade Alliance Group, CBN, Premium Retail, RAK Insurance​, Entrepreneurs and SMB's

The All-in-One Property Management Platform

The responsibilities of property managers span over a wider range of activities, including legally representing property owners, ensuring timely maintenance and renovation activities, finding and screening tenancy applicants, property accounting, rent collection, security, trash collection, coordinating with repair contractors and so on. The property management industry used to be highly fragmented, with a collection of small independent operators who carried out each of these functionalities. Our client, who owns a leading property management firm wanted to bring about a change here, through a single platform that centralizes all aspects of the property management lifecycle.

Fingent’s approach

We proposed a single, all-in-one application that streamlined all processes in the property management lifecycle under one hood. Our previous experience with this industry aided us to select and include only the best practices considering the process, the design, the...

Web Solutions Enabling Smarter Locker Management

VLocker is an Australian based company that provides innovative locker solutions for fast and easy freight delivery. They have been designing, manufacturing, deploying and servicing locker systems worldwide since 1995 and provide customized locker solutions to: Water parks, Theme parks, Grocery click-and-collect, Staff lockers and many more. When Coles supermarket approached them with certain specific needs, they thought it’s the right time to expand and diversify their existing family locker business a little further than just providing paid locker services.

Fingent proposed a solution that provides Vlocker’s users with more options for their package delivery while solving its existing efficiency challenges. People could conveniently receive orders at a specific place without having to be there physically. A web-based solution helped them track, control and take care of deliveries more efficiently. Apart from the order delivery service,...

Customized Solutions for Premium Retail

Premium Retail Services is a company founded in 1985, that provides merchandizing, assisted sales, training, field marketing services and more for retailers and manufacturers across all trade channels. Headquartered in Chesterfield, Missouri, Premium comprises thosands of employees covering all 50 states, Canada, the Virgin Islands and Mexico. They required an application to replace their existing obsolete and inefficient reporting and communication systems and one which could efficiently handle the large amount of data being generated.

Fingent developed a customized solution for Premium Retail that helped them comprehend and analyse their large data. It helped Premium Retail to convert large volumes of data into user-friendly visual representations and also automate data input procedures. It also allowed them to manage field data and gauge performance reviews. Download the case study...

Custom Property Management Software Developed for a Leading Real Estate Company

This project was done for a leading property investment and management company, handling more than 8000 properties segmented under single family real estate. They manage real estate portfolios of private equity funds, offering a vertical spectrum of services ranging from property acquisition to lease or sale management.
The inefficiency of manual business processes and the immediate need to scale up owing to growing customer base, forced them to think of a software solution. Their need was to streamline and automate key business operations effectually making them more efficient. Though a leading property management software was inducted into the environment, the solution didn’t really blend with their culture as it primarily catered to multi- family real estate requirements ( like most other prevalent solutions ) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure...

A Real Estate IoT Application

Our client, Residential Capital Management (RCM) and Affiliates, headquartered in Atlanta GA with branches over five locations, is a leading single-source provider of vertically integrated solutions for single family real estate needs.

Fingent’s approach

RCM is known for single-family property management and manages over thousands of property leasing every day. With so many other property management hurdles, each day there would be over a hundred requests from leads to inspect houses before leasing. They needed a custom made solution that lessened their challenges and made the processes efficient.

RCM required a software solution that enabled their leads to search for, schedule and view vacant properties without the help of leasing agents. A mobile application was the key, which could help them identify the leads in need of houses for lease, and serve them promptly with active follow-up features to ensure their comfort in...

Smart Service Ticketing Solution for PwC

PwC used to manage its corporate ticket inventory with an exhausting mix of spreadsheets, service request emails, follow-up calls and even visits to IT department. Employees spent a lot of their time and effort on multiple service request emails and waiting for request approvals.

Fingent analysed PwC’s challenges to develop a smart ticketing system that was built with an emphasis on usability. The internal ticketing application helps employees to raise, manage and view tickets for internal IT issues, access these issues, view admin related cases, queries and any request that they have. The app enabled the IT department of PwC to respond effectively and uniformly to various requests from its employees, consolidate services, automate processes related to those services and better measure operational results. 

Download the full case study here

Developing Efficiency And Productivity Through Business Consolidation

Lewtan is the leading provider of a wide range of content and technology-based solutions to members of the global asset-securitization industry. These include issuers, investors, underwriters, servicers, credit enhancers and rating agencies representing more than 300 institutions worldwide that rely on Lewtan intelligence and surveillance solutions.

Lewtan’s product maintenance management was a growing concern. As their products were developed from different business and technology streams, consolidation was a key issue. Lewtan approached Fingent to help them asses their current business and technology scenario and provide a road map towards modernization.

Fingent deployed a thorough study of Lewtan products, their processes and infrastructure. A detailed study, involving product overviews from product managers, detailed overview and application demo was undertaken. Fingent reviewed code snippets and Database Schema along with the infrastructure and Management setup...

Audit and Compliance Enterprise Software for Better Efficiency

 AFCO provides expertise in process & equipment solutions and hands-on support throughout all areas of cleaning, sanitization, water management, food manufacturing & food safety. AFCO needed a quicker way to administer their services that enabled them to efficiently monitor creation and administration of different user roles and management of Audit work-orders (creation, deletion, editing and assignment) for itself and its clients. They wanted to replace their current mobile app with a better Android app for the field reps to increase audit efficiencies. Fingent deployed the ReachOut suite of Products to answer AFCO’s challenges. ReachOut helps organizations engage with customers, manage field agents, execute work orders, along with performing audit & compliance assignments. It helps plan, organize, structure and analyze data and execute projects...

Advanced Pet Care Solution - Web and Mobile App

The Client owned a pet care/pet walking business and was very particular about taking care of pets and making his customers very happy and satisfied. Though he had seen software solutions that automated processes in the Pet care company he previously worked in, the solutions were not fully efficient and required manual intervention and efforts at many points. His previous experience with technologies and the business helped him realize there can be an advanced solution for all the limitations and challenges that he used to face with the software in his previous company.

Fingent consulted his business and proposed an advanced pet care solution. The SaaS was suited for pet walking companies to manage their customers, operations, pets and processes. The app left no inefficient gaps in the operations, allowing the software to do its job while the staff could concentrate in providing a better experience for the pets and customers. The Solution is a web and mobile application...

Web based Application Empowering E-Learning Management

LindseyJones was started in 1991 in Tyler Texas by a small team working at the University of Texas Health Center. LindseyJones provides exam-preparation services for Respiratory Therapists, using a combination of software and material such as optical storage devices and hard copy. They needed to evolve from practices that limited their efficiency and which reduced their productivity.

Fingent proposed to provide a web-based application (called clinical simulations) that could interact with their clients who, for the most part, consisted of colleges, universities and technical teaching institutions. With this solution, LindseyJones effectively reduced their cost input by 80% and have successfully completed over 10,000 simulations across more than 60 universities.

Download the full case study here.

Default Management Solution

Founded in 1967, Five Brothers provides innovative, regulatory-compliant default management services that save time, eliminate errors and increase efficiency for commercial and residential mortgage services nationwide. The assignment was to create a set of purpose-built software functions comprising Five Brother’s default management solution.

Fingent created a comprehensive default management system comprising of several integrated components including BPO, QC, AVM, Workflow and Invoice and customized it to suit their business model. Fingent followed an interactive, “agile,” process to build out the required capabilities, resulting in the five discrete modules.

Contact us to see a demo

Foreclosure Management Solution

Simplor Foreclosure Response Team is the fastest growing consumer advocacy association of professionals in the country with the best resources to assist borrowers in preventing foreclosure. Agent Affiliates are provided superior branding, lead generation, lead management, marketing support, exclusive Simplor default technology and critical administrative services.

The Fingent team focused on creating a web-based, short sale management tool. We designed and developed a high performing and extensible solution by extracting best capabilities of ASP.NET technologies while keeping the traditional system intact. With this tool, Simplor was able to increase their efficiency and simplify their business processes. Download the case study here 

Multi-Parcel Auctions Application To Conduct Live Auctions

Ranch Marketing Associates, LLC is one of the top ranch brokers in the west (USA), specializing in ranches for sale throughout the west including ranch land, recreational ranches, cattle ranches, investment ranches, hunting ranches, sporting ranches, fishing ranches, guest ranches, horse property and equestrian properties. They wanted a specialized auction platform to provide their bidders with real-time intelligence during auctions and to improve the online auction process.

 

Fingent worked with founder Billy Long to create a cloud-hosted application to organize auction data in real time and to facilitate live multi-parcel bidding remotely and on-site using smartphones and tablets. With the app, they were better able to capture the highest sales price for their clients.

Property Management Software Customized for a Leading Real Estate Company

The inefficiency of manual business processes and the immediate need to scale up owing to growing customer base, forced them to think of a software solution.

Their need was to streamline and automate key business operations effectually making them more efficient.

Though a leading property management software was inducted into the environment, the solution didn’t really blend with their culture as it primarily catered to multi- family real estate requirements (like most other prevalent solutions) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure with several manual processes and inefficiencies. With in-depth consultation and gap analysis, Fingent’s business team understood the strategic requirement of the organization and mapped these into a vertically integrated solution. The challenge was to ensure...

C2C Event Management Application

Plananza is an event discovery platform that allows people to discover the things happening in their city. Plananza takes interests into consideration when making suggestions and ensures that the people are only notified of what they care about. Additionally, Plananza also allows people to follow their favorite performers and venues, buy tickets, interact with social media friends, and much more.

Fingent provided advanced information management and analytics software, coupled with simple visualization solutions, to bring to life a social media app for promoting events such as concerts and other nightlife activities. The platform had to provide a rich user experience and at the same time handle valuable marketing data on events, event sponsors, and users.

Want to see a Demo? Contact Us

Teachucator - E-Learning Management Solution

Risk-Eraser is the brain child of Marc Hauser, a former professor at Harvard. Risk-Eraser transforms the learning and decision-making capabilities of at-risk children by providing programs with tools to assess their growth, strengthen executive function, and sharpen critical thinking. They design programs that make use of simple systems to collect and analyze scientific evidence, with novel approaches to learning and decision-making that grow out of the rich scientific evidence. Teachucator is one such venture of Risk-Eraser. 

Fingent engaged with Risk-Eraser to create a light solution that could easily expand to a vast audience. The aim of the solution was to negate the problems that teachers, who dealt with at-risk children faced. It obtained expert opinions on practices followed by teachers. It formed a common platform where experts, clinicians, consultants and teachers could converge to discuss and share their knowledge and opinions to improve and reduce the risks that...

Streamlining Quote Management for NEC

NEC identified inefficient practices by their dealers and vendors in their Quote Management Process. These practices caused huge resource leakage as well as a delay in the sales cycle for NEC.

What they needed was a solution that helped to manage their quotes efficiently and accelerate their sales cycle.

Our team of business and technology experts understood NEC’s core deficiencies. We proposed a customized, scalable, web based application to streamline their quote management. After a thorough analysis of the processes involved in their quote generation system, Fingent identified their major pain points and was able to craft the perfect solution for NEC that helped them automate and simplify a number of their quote generation practices.  

Download the full case study here

iPad App for LEGO Fans

An iPad app that enables LEGO enthusiasts to quickly and easily find the instructions to their lost LEGO sets.  

This app works in sync with the website and allows users to search, download and view instruction sheets for LEGO sets. The application stores instructions to all LEGO sets released, which can be filtered by the year of release, category, name or number. Users can download the LEGO instructions that they need, and add it to their favorites for offline access

The LEGO Group is a plastic toys construction company based in Denmark. Lego, consists of colorful plastic Lego pieces that can be connected and assembled into various shapes like, robots, vehicles, buildings.  

Download the full case study here.

SONY - Enabling Smarter Digital Workplace

Sony Mobile Communications Inc. is a multinational mobile phone manufacturing company jointly headquartered in Japan, Lund (in Sweden) and Tokyo, and is a wholly owned subsidiary of Sony Corporation. They wanted their employees from across divisions worldwide, to easily come together, cooperate, communicate and act as an efficient team. 
Fingent's team investigated their former system spread across 12 departments at different divisions(Atlanta, China, Beijing, etc.).  Fingent helped to identify major challenges through User need analysis, surveys etc. We recommended with top 3 solutions, taking into account the long term IT roadmap, cost/budget constraints, employee competence and the timeline for deployment. Download the full case study here

Enterprise Mobile App for Employee Motivation

Fingent proposed the idea of a mobile app to instantly gratify employees for their extraordinary performances with streamlined appraisals and in job benefits. The app, works in one of two ways- Cash Rewards & Custom Kudos messages. With Cash Rewards, Managers can send cash to employees on the go, which hit their bank accounts instantly.  With the app, anyone in the company can send custom appreciation messages to others. It thus allows employees to appreciate and encourage one another, making everyone happy. Download the case study here:

Video Making Mobile App to Share Inspiring Experiences

The Client started a movement, to inspire the youngsters to share their personal stories and experiences of survival with others. However, creating professional video, hiring professional filmmakers and reaching out to youngsters all around the world to get their stories seemed challenging for them.

Fingent redesigned their website and developed a smartphone application with a predefined template for recording ‘selfie’ videos. The app allowed users to create their own inspiring, spiritual videos, which could then be published to the My Story website. It also lets users view the videos posted by other user.

Custom Mobile App for Travelers

Fingent’s approach

Fingent developed the mobile application which is powered by a highly sophisticated analytical engine. The app combines hundreds of evaluated information sources including those from the CDC, WHO, United Nations, State Department, Interpol, local authorities and updated global crime statistics. The engine further analyzes this data to provide recommendation to its users. Learn more: 

ChargeItPro: Specialized Integrated Payment Processing Gateway

ChargeItPro is an industry leader in payment processing with over 50 years of experience. It delivers effortless payment processing, built on innovation and backed by meaningful connections and trustable customer care.

Fingent developed the mobile payment gateway solution for ChargeItPro that can be integrated with any POS application.

Interactive Second Screen Experience - Mobile App

The Client is an award winning journalist who came to Fingent with the idea of an ‘interactive second screen experience’ to enhance users’ video viewing.

Fingent solved the technical hurdles of creating a synchronized second screen app,to be used during movies, documentary films, news video, live presentations and other linear experiences. The app delivers an audience engagement experience in line with the story, allowing viewers to passively or actively consume additional, unique content as the story progresses, making movie-watching a more interactive experience. Viewers can engage with the content in many ways, including: interactive maps and timelines, enhanced graphics, data visualizations, satellite imagery and trivia. Content producers and storytellers can craft contextual content using the intuitive and easy admin tool (CMS). 

 

We designed and developed the Superbook Bible Mobile App for CBN to achieve their goal of bringing the Bible to life. With the focus of replicating the success of the EMMY nominated Superbook adventure series, Fingent worked on further improving the experience with images, videos, interactive games and other features. It was developed for both Android and iOS platforms and was selected as one of the ‘top ten iTunes apps for kids’.

Custom Project Management Solution for Johnson & Johnson

Founded in 1886, Johnson and Johnson is an American multinational pharmaceutical, medical material and consumer goods manufacturer, headquartered in New Brunswick, New Jersey. Their consumer goods division is in Skillman, New Jersey and they have around 250 subsidiary companies operating in over 57 countries with their products selling in more than 175 countries.

We proposed a customized project management solution that could help them identify project needs, manage communication with teams, escalate issues. The solution also provides them with features such as project creation, modification, and progression tracking. The project management solution had a desktop application that enabled data collection and extraction, in order to derive project metrics, creation and management of projects for the different functional groups at Johnson and Johnson. 

...

Reviews

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Mobile App Development for Cybersecurity Company

“Their consistency is wonderful, and they’re flexible.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2016 - Ongoing
Project summary: 

Fingent provides mobile application development services, developing the iOS and Android versions from scratch. They worked on the UX, the testing phase, and the launch.

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Justine Wagner
Executive Assistant, Security Services Northwest
 
Verified
The Review
Feedback summary: 

The application Fingent developed is excellent, with any bugs that are found during the testing phase addressed quickly and professionally. The app’s visuals are good and the team makes any changes that are requested promptly, always ensuring that they explain their process carefully and thoroughly.

BACKGROUND

Introduce your business and what you do there.

I’m the executive assistant at Security Services Northwest, a cybersecurity company. We do event security, private security, alarm monitoring, and patrol.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

We needed someone to develop our mobile app, which provides cybersecurity for personal safety. It can be for anyone, whether an individual, business, or school—it’s private protection in the palm of your hand.

Users can look at the main screen and it shows an alert page, an emergency tab, a specialty tab where they can specify the profile and set preferences. We get data from different APIs or sources that give us real-time crime, then we send out that information to our users.

SOLUTION

What was the scope of their involvement?

They’ve been our primary team for the development of the app, creating everything from scratch. They make changes on a weekly basis based on what we discuss in our calls and on the speed and productivity of the app. It was developed for iOS and Android and is in both stores. We trust Fingent’s opinion regarding what they think is best for the app, and we use that technology.

They also did the UX, covering a huge scope of work for us. We’re now in a beta testing phase. Though it’s in the app stores and being used, we’re still finding bugs from both the web and the mobile side. As we find them or as Fingent finds them, they fix them.

What is the team composition?

We’ve had three main contact points and there’s a team of six to eight that work on it. We were also assigned a project manager.

How did you come to work with Fingent?

We did a search for companies that could handle the project scope. We interviewed a bunch of different teams and we liked Fingent the best: they had the most knowledge, experience, and we felt they’d be the best to work with.

How much have you invested with them?

We’ve spent $250,000.

What is the status of this engagement?

We started working together in January 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They help us in a lot of ways: they break things down so that we understand how the web end of the app works, how it communicates to the mobile side, and how to find the API information that we need to make it function.

We love the way the app looks. They’ve done exactly what we wanted visually—we send them different images that we like, and they do a really good job of making that vision come to life. Every once in a while, we change our mind and they have no qualms about changing it. We’re always satisfied with what we see.

How did Fingent perform from a project management standpoint?

We mainly communicate via email because of the time difference, though we have a weekly call in which we discuss any issues. They touch base with us on what they’ve done and when we should see those changes in place.

Their communication, management, and timing are great. From the get-go, they put a team together that was very patient and did a great job of translating things to us with a sense of humor. They’ve been wonderful.

What did you find most impressive about them?

Their consistency is wonderful, and they’re flexible. We’ve changed our minds multiple times, thrown new ideas at them, and they always go with the flow and make it happen.

Are there any areas they could improve?

No, they’re very professional.

Do you have any advice for potential customers?

We would absolutely recommend them. Having a project manager has been awesome as we know exactly who to go to.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for National Nonprofit Organization

"They go above and beyond what the typical developer interaction would be."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2015 - Ongoing
Project summary: 

Fingent Corp provides backend and API development for an Android and iOS mobile app based off of an existing website. They handled requirement gathering and continue to collaborate with feature updates.

The Reviewer
 
1-10 Employees
 
Deerfield Beach, Florida
Rono Polito
CTO, Be Strong
 
Verified
The Review
Feedback summary: 

Their genuine interest in producing great results instead of just marking off tasks is their most outstanding trait. Fingent Corp’s seamless project management and dedication to the project has kept the collaboration going strong since 2015. Having clearly-defined goals will boost productivity.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Be Strong, a national nonprofit organization focused on preventing bullying. We use a comprehensive student-led approach to encourage all students to reveal the challenges they’re facing. We’re training and equipping students to become more resilient, providing them access to local services and organizations that can help, as well as uniting them with friends and family, schools, and communities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corp?

Several years ago, we had a plan to create what we called a “digital bridge” for students, parents, teachers, and communities. We wanted to make sure that our website had certain capabilities, including broadcasting live events, push notifications, interactive quizzes, surveys, and polls. We also wanted it to exist as a mobile app for both iOS and Android so that we could ensure content, resources, and engagement for anyone using either platform.

SOLUTION

What was the scope of their involvement?

We began by discussing ideas and the status of our initial desktop app as well as the challenges we’d had with live events and interacting with students on a website or mobile platform. Together, we created a list of requirements and made sure that it could all be done seamlessly. We mainly wanted to guarantee that all assets from the website could be passed onto the mobile app. Some of these requirements really needed to be specifically customized in order to ensure student security and the trust of the teachers and organizations.

Fingent Corp presented a scope of work and began the build-out once we did some tweaks to it. An important part of the app was the ability to gather feedback through the polling feature during events. The team completely handled backend development and built the APIs that would interact with the app.

The app was developed and released for both iOS and Android, as we wanted to make sure that all users could engage. The app receives several types of data, such as feedback, interaction with live events, and updated reports on where kids and parents are. All this information is relayed back to the web backend interface. Right now, we’re on the fourth iteration of the app and have just started to work on a small update.

What is the team composition?

I primarily interact with two people, one of whom is my main point of contact; the other one is an overall project manager. My main contact handles all the day-to-day interactions and is responsible for answering all our questions.

How did you come to work with Fingent Corp?

We were working with another organization, which sponsored our initial build with some of the interfacing, social media, etc. They recommended working with Fingent Corp based on the things we were looking to accomplish.

What is the status of this engagement?

We started working with Fingent Corp in June 2015, and continue working with them on some updates and tweaks to the next iteration of the mobile app, as well as updating some of the APIs.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t really have any statistics, but I can say that everything they’ve done works really well. Fingent Corp really cares about how we feel and has an incredible work ethic, which is valuable for our organization. They go above and beyond what the typical developer interaction would be.

I’ve worked with a lot of developers who did an okay job, but it was just another job to them. They didn’t seem to care much, whereas Fingent Corp cares a great deal about not only the process but also about the end result. They’re incredibly sensitive to our culture and what’s happening within our team and organization.

How did Fingent Corp perform from a project management standpoint?

They’re really well organized. We’ve used several interfaces for project management over the years and it’s just been a joy to engage with them. Everything’s in one place; interactions are logged and approvals are maintained. While asset management can get pretty unruly, their process is excellent.

What did you find most impressive about them?

Their ability to meet us at our location really stood out as we’re in the US and they’re in India. They’ve also been great at meeting the needs of our timeframe versus theirs. Overall, they do a stellar job at making sure our requirements are covered and that everything is working seamlessly in terms of UX.

Are there any areas they could improve?

Up until recently, whatever microphones they were using in their conference room made it very difficult to understand everyone, as there was so much reverberation. They’ve fixed that and it’s now much more pleasant to interact with them.

Furthermore, while they’re really good at meeting our time considerations, there have been some delays due to the time difference. Tight deadlines are difficult, especially since we’re working during the day, which is nighttime in their zone. Getting a US presence that could engage with the Indian team would allow us to communicate better during regular business hours, especially during time-critical or emergency issues.

Do you have any advice for future clients of theirs?

If clients know what they want to accomplish, Fingent Corp’s team will come up with a plan to achieve those requests. It’s important to have a real understanding of the goal, even if the best way to solve that task isn’t known. Just knowing in detail what you want to accomplish will provide them with enough information.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom CRM Dev for Construction Buying Group

"We have complete confidence in the team and plan to use them for years to come."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2016 - Ongoing
Project summary: 

Fingent Corp. has built a CRM with payment and accounting software integrations. The CRM runs on SQL Server and is hosted in Azure. Future system updates include a new member payment solution.

The Reviewer
 
11-50 Employees
 
Queensland, Australia
Brett Crowther
Director, Trade Alliance Group
 
Verified
The Review
Feedback summary: 

Billing is now more efficient for internal and external stakeholders. Fingent Corp. has created a successful relationship with transparent costs, quick turnarounds, and proactive support. The team is communicative and a helpful partner for best practices and long-term development.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Trade Alliance Group, an organization that helps small builders coordinate to increase their buying power to purchase materials at competitive rates.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corp.?

We hired another vendor to build a CRM system and had a terrible experience. We then engaged Fingent to create a replacement solution because off-the-shelf products couldn’t accommodate our multi-party customer relations model.

SOLUTION

What was the scope of their involvement?

First, they built a test application for a premixed concrete ordering system. After its successful completion, we expanded the scope to the larger CRM. Our team supplied specifications for interactions and workflows. Fingent Corp. then built the solution while suggesting ideas to maximize efficiency. The team built the database in SQL Server and hosted the virtual machine in Azure.

Next, their team implemented the CRM, which supports our builder and supplier customers. The solution tracks interactions for both sides, which is essential to our business model because we get commissions for sales we put to a supplier. To streamline billing, Fingent Corp. added payment integrations for credit card charges and automated invoices via our internal accounting software. Once the CRM is fully-operational, we’ll use another integration to draft membership fees directly from bank accounts.

What is the team composition?

We interact with about four resources including a project manager and graphic artists. We don’t interface with the QA team.

How did you come to work with Fingent Corp.?

I advertised the purchase ordering system on a staffing site and interviewed a few different companies. Fingent Corp. was the most expensive, but also the most professional. After the bad experience, we were willing to invest in quality development work, using the ordering system in a risk-averse way to assess their capabilities for the CRM project.

How much have you invested with them?

We’ve spent nearly 500,000 AUD ($369,631 USD).

What is the status of this engagement?

We started working together in June 2016 and the partnership is ongoing. Although the team implemented the CRM system, we still have a year’s worth of work scheduled. I plan to halt the partnership for about six months to save money for the next projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new CRM has increased billing efficiency and is a vast improvement over our older system. Our team refused to use the previous vendor’s solution, but happily transitioned to Fingent Corp.’s product.

How did Fingent Corp. perform from a project management standpoint?

We’re in constant contact for fixes and best practices. The team resolves issues in quick turnarounds without charging an hourly rate; they provide estimates upfront and wears the final cost, which works well for our financial situation. We communicate primarily via emails, but also phone.

What did you find most impressive about them?

They honor price estimates and take responsibility for all mistakes. Their communicative and proactive approach has created a seamless partnership.

Are there any areas they could improve?

We haven’t worked with multiple development companies, but they were excellent compared to our previous vendors. Overall, there’s nothing to fault them on.

Any advice for potential customers?

Fingent Corp. knows what they’re doing, but make sure to provide clear instructions. We have complete confidence in the team and plan to use them for years to come.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Suite Dev for E-Commerce Locker Company

Beyond their reasonable price structure and technical knowledge, their team is reliable and productive.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Aug. 2013 - Ongoing
Project summary: 

Throughout the collaboration, Fingent Corp has provided a range of ongoing development services, including designing, coding, and QA, which has resulted in a comprehensive software suite.

The Reviewer
 
51-200 Employees
 
Melbourne, Australia
Derek Stoneman
Technical Director, Click n Collect Pty Ltd
 
Verified
The Review
Feedback summary: 

Since their initial involvement, Fingent Corp has developed multiple scalable apps, contributing to international growth. Their flexible pricing model and structured approach enable them to deliver outstanding work within budget. Ultimately, their technical expertise makes them critical partners.

BACKGROUND

Please describe your company and your position there.

I’m the technical director for Click n Collect. Our company manufactures electronic lockers for click-and-collect e-commerce delivery and fulfillment. This includes custom electronics as well as custom web and handheld app development for our kiosks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fingent Corp?

We wanted to develop multiple apps to support our business, including a desktop app for our kiosks, a cloud server app for management and control, and a handheld app for end users and couriers. Although we had a small in-house team, we didn’t have enough people to take on such a complex project. As a result, we needed a team that could deliver all aspects of our project's development, ranging from design, coding, and QA testing to graphics and ongoing development and maintenance.

What were your goals for this project?

At the time we were looking to complete the initial project scope at a reasonable price while still maintaining the flexibility to evolve the project over time.

SOLUTION

How did you select this vendor?

We found them online and decided to go with them based on their professional response, quality project scope, and reasonable costs. Fingent Corp’s had an hourly pricing model for each specific resource type. This allowed us to cap the monthly development costs but still have the flexibility to continue adding features on an as-needed basis. The size of their organization and breadth of resources also played a significant factor.

Can you go into detail about the services they provided and the scope of the project?

In the beginning, we submitted a high-level design overview to Fingent Corp, which we discussed in various meetings. This evolved into a high-level project scope that went over time line estimates and costs. After we cemented our engagement, their team drafted a detailed scope of the project for the initial works.

Since then, they’ve added subsequent modules and features every month since the first project release. Typically, we prepare a high-level feature request and conduct an online meeting with their staff to go over the objectives and logistics. Fingent Corp then does the rest—preparing a detailed scope, drafting wireframes for approval, and then completing the module.

So far, they’ve delivered managed software releases for a variety of different applications. We do the final QA, customer release, and documentation ourselves.

What was the team composition?

The 4–6 person team consists of a technical lead, an assistant lead, and programmers. They also assign a graphic art specialist and a QA tester part-time.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

With their collaboration, we’ve developed a complete and robust software suite for our lockers at a fraction of the cost. As it stands, the product has evolved a long way from our initial scope. We’ve grown it to encompass multiple industries and locker applications. We’re currently using our application with some of the largest retailers in the world and have deployed our locker solution to companies on every continent.

How was project management arranged and how effective was it?

Project management is done jointly between our team and their lead and assistant. They manage every feature, enhancement, and bug through their software, which we have access to. The tool helps us track the project by assigning each item to a specific release. We determine the releases and release dates together.

In terms of pricing, Fingent Corp has the right level of overhead to enable a successful outcome without investing unreasonable effort and costs. This is partially due to the fact that we engage them on a monthly-retainer basis. Moreover, the team’s work has remained mostly unchanged over the course of the engagement. As a result, our development is cost-effective and efficient.

As for communication, we regularly interact with the team leads on a weekly basis. I’ve also visited their headquarters, which has provided confidence in their size, structure, and capabilities. Because we’re using an Indian agency as our off-shore partner, there are no linguistic barriers.

What did you find most impressive about this company?

Beyond their reasonable price structure and technical knowledge, their team is reliable and productive. It’s easy to communicate with them, and we don’t have to go through a lot of red tape. Furthermore, they approach the project with a high level of integrity.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    While there are other less expensive firms, they likely would not offer the same level of productivity and trustworthiness.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I highly recommend them.

Custom Software Dev for Property Management Platform

“I’ve received positive feedback many times about the look and feel of the site.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2016 - Ongoing
Project summary: 

Fingent Corp designed and developed a .NET based software as a service platform, working on the website from scratch and designing the UX, functionalities, and maintenance.

The Reviewer
 
1-10 Employees
 
Knoxville, Tennessee
Ben Sealey
Founder, SimpleRent
 
Verified
The Review
Feedback summary: 

Currently in the beta stage, the site was completed to a high level of quality with all the required functionality, while work is ongoing to simplify some of the features. The design is excellent, receiving many compliments and represented great value for the company.

BACKGROUND

Introduce your business and what you do there.

I am the founder of SimpleRent, which is property management software for single family homes, and possibly in the future for multi-complexes such as apartment complexes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corp?

I needed help to develop the software for my business. There’s a lot of property management software available, but most are not simple or easy to use. The property management area is a complex space and it is hard to make some of the functionalities simple.

SOLUTION

What was the scope of their involvement?

They took care of the design and development work for the .NET site, doing a very good job with it. I didn’t have wireframes, so everything for this project was done by them. They also worked on the UX.

It is a software as a service (Saas) platform. I wanted online payments and the ability to distribute rent to multiple parties. I also wanted the website to log maintenance requests and the functionality to pay property managers an editable percentage.

What is the team composition?

I worked with four or five people from their team — a project manager, developers, and their sales person.

How did you come to work with Fingent Corp?

I had posted about my requirements on a website and they reached out to me via LinkedIn, letting me know they were interested. I asked for multiple references and touched base with all of them. We then discussed what we could get done within my budget.

How much have you invested in them?

I’ve spent around $250,000 so far.

What is the status of this engagement?

We began working with them in October 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product is sellable right now and we are in a beta stage. I’ll be using them for features and to simplify the product even more in the coming months. The quality of their work is excellent. The UI is great and I’ve received positive feedback many times about the look and feel of the site.

How did Fingent Corp perform from a project management standpoint?

They performed well and did a great job. I met with one person from their team in person, then we mostly communicated through email and on Google Sheets. They use a project tracking software, but I used it rarely.

What did you find most impressive about them?

The most impressive thing about them is the price. They have created a product that would have cost me a lot more with another provider.

Are there any areas they could improve?

In the beginning, we had some audio issues because of the language barrier but they took care of that right away.

Do you have any advice for potential customers?

I’ve recommended Fingent to 10 people who are doing a project right now. The time difference has been the only challenge, so we have to schedule our calls. Be prepared to know if you have a problem in the middle of the day, there is a good chance that you won’t be able to address it until their workday starts.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    As long as we kept up with our meetings, they met the deadline each time.
  • 5.0 Cost
    Value / within estimates
    The quality versus the cost is great.
  • 5.0 Quality
    Service & deliverables
    Their service is great and the deliverables are better looking than you would expect.
  • 5.0 NPS
    Willing to refer
    I have recommended them to multiple people already.

Custom Dev for Online Advertising Platform

“They made me feel totally ease, and were able to understand my needs and solve my problems.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2016 - Ongoing
Project summary: 

Fingent used PHP-based, custom development to create a platform that algorithmically associates video uploads with geographic regions. As a consultancy-based process, the team added valuable design enhancements.

The Reviewer
 
11-50 Employees
 
New York, New York
CEO, Advertising Platform
 
Verified
The Review
Feedback summary: 

Engaging with the client as a business partner, the team was professional, courteous, and creative. Beta testers found the platform organized and well put together. Despite time zone differences, Fingent offered responsive communication and close collaboration to ensure understanding of the goals.

BACKGROUND

Introduce your business and what you do there.

I work for an online advertising platform based in New York City.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

We needed to figure out how to implement an idea I’d developed based on 25 years in the commercial TV video business. I had to educate them about the industry, and convey our vision for taking this to a global level. Fingent helped us put pen to paper to figure out how to bring this plan to life.

SOLUTION

What was the scope of their involvement?

Our whole process was consulting based, rather than sales focused. We had a breakthrough moment when they really understood what our project entailed. The design work was done 100% under my directive. Rather than taking ideas at face value, they enhanced them and added more value. The development was PHP based. 95% was custom programming, rather than off the shelf development.

Fingent built a custom technology platform that uses different algorithms to achieve the common goal functionality. It’s a patented technology that enables people to upload video spots using any links, and place them in a targeted geographical region. The platform instantly calibrates user searches by zip code. We have two different types of clientele: the regular broadcast community, which is sponsor produced, and everyday sellers who want to target users in the most localized format possible.

What is the team composition?

We worked with between four and eight resources, including a project manager and developers. I never met the design team, but my points of contact always referred to them when we worked on that facet of the project.

How did you come to work with Fingent?

An associate of theirs referred them to us. He'd never worked with them, but had heard good reviews. After I looked at some of their work, we decided to move forward.

How much have you invested with them?

We've spent between $100,000 and $250,000 on their services.

What is the status of this engagement?

The project started in June 2016, and they provide ongoing support. After we finish the desktop, they'll begin work on the mobile and web apps.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fingent’s philosophy focused on brainstorming flexible new ideas, rather than just selling us a generic service. The team was responsive, courteous, creative, and caring. Our success hinges on their ability to create a great product, which we created collaboratively. Our beta testers have said the platform is amazing, organized, and well put together. We had to fix a couple of things, as always, but the overall feedback has been very good.

How did Fingent perform from a project management standpoint?

The process was very organized. The team was extremely professional, warm, and inviting. They made me feel totally ease, and were able to understand my needs and solve my problems. We used Open Project as a communication tool. I met the CEO and their domestic developers in New York, and communicated with the India-based developers via Skype.

What did you find most impressive about them?

They treated me like a business partner, instead of just a number.

Are there any areas they could improve?

The biggest area to improve on involves English translation. The copy in the site’s pre-populated fields had abstract verbiage, and their interpretation of correct diction was often off base. We had to make constant corrections, because we're communicating with a domestic audience.

Do you have any advice for potential customers?

It's always good to talk to an owner; start top down, not bottom up. It all depends on what kind of work they want to do. Every project involves different requirements and feedback.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The time distance between New York and their location made it difficult to coordinate, but they found a happy medium.
  • 5.0 Cost
    Value / within estimates
    They're very cost effective. They work closely with you, and put forth their best effort to deliver quality and value for the investment.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would give them an infinite star rating if possible.

Flagship Software Dev for Social Selling Platform

"Their communication was excellent and vital to the project’s success."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Mar. - Nov. 2017
Project summary: 

Fingent Corp created a sales-focused software solution by providing UI/UX designs, extensive functionality requirements, and QA testing to allow simple desktop and mobile integration.

The Reviewer
 
11-50 Employees
 
New York, New York
Kareen Mallet
Founder, Replika Software
 
Verified
The Review
Feedback summary: 

The MVP performed reliably and attracted positive feedback from internal stakeholders and end users. Fingent Corp’s transparency, swift incorporation of feedback, and accommodating schedule contributed to a productive partnership. 

BACKGROUND

Please describe your company and your position there.

I am the founder of Replika Software LLC, a clienteling, curation, and social media tool that enables brands to equip their salespeople via social media and mobile strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fingent Corp?

We hired Fingent to develop our flagship software. We needed desktop and mobile implementation for our mobile curation and sales solution with a full set of features.

What were your goals for this project?

Basically, we wanted to move our web-based solution to mobile devices to help our users stay on top of their SEO efforts wherever they are. Our business had extensive functionality requirements, and the solution had to be simple and easily integrated for our clients. The platform also needed a range of tools and additional admin systems. 

SOLUTION

How did you select this vendor?

After a failed experience with our first development firm, our business wasn’t making progress. We began searching for a high-quality provider that could meet our needs, appreciate our vision, and bring our goals to life. We googled the top software development firms and discovered Fingent. After researching their background, we called their references and received stellar reports about their abilities.

Describe the project in detail.

We've built out the MVP [minimum viable product] successfully.

Explain how the solution addressed your business challenge.

We needed the MVP to be developed within 6 months, and Fingent kept the process going smoothly.

What was the team composition?

About 14 developers worked on our software. Fingent designed and developed our desktop and mobile applications. Their work involved UI/UX design, development, quality assurance [QA], and maintenance.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Many people used our product in a preliminary mode, which worked well. We're very pleased with the results. Throughout the process, Fingent was genuinely reliable, produced superior work, and proactively sought to refine the end-user experience as much as possible, which increased the software’s competitive advantage.

How effective was the project management?

Fingent understood our requirements quickly and provided some helpful insight about features that should be prioritized within the application. They covered the scope as agreed and kept to our schedule. Their communication was excellent and vital to the project’s success. The team adjusted their workflow to accommodate business hours in our time zone.

What did you find most impressive about this company?

The project went according to plan in terms of timeline and budget. Fingent was flexible and easy to work with. They clearly know what they are doing and have a flexible approach to development. We took part in a planning stage before they started work, which helped us all remain organized. Fingent was receptive to our feedback and quickly produced testable updates. They also provided detailed documentation for processes and troubleshooting, which has been very helpful.

Sam [Chairman & CEO, Fingent Corp] was involved in every stage of development, which was a major plus of doing business with the team. We are really happy with Fingent and are ready to do more work together. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Mobile App & Web App Dev for Sports Tracking Platform

"They’ve been wonderful. I can’t say enough good things about them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Fingent developed cloud-based mobile and tablet app for iOS and Android with integrated Braintree payment system. The app is in final development stages.

The Reviewer
 
1-10 Employees
 
Wauconda, Illinois
Sandi Mosak
Founder, All Sports Tracker
 
Verified
The Review
Feedback summary: 

Software performs flawlessly with no complications to date. Initial feedback is only positive, suggesting increased revenue growth and lead generation. Exceptional project management has resulted in on-time deliveries and highly professional customer service.

BACKGROUND

Introduce your business and what you do there.

I’m an IT project manager with three separate jobs. Currently, I’m building software for a business I founded to help college officials recruit high school athletes. The goal is to help the athletes fund their education with athletic scholarships.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corp?

I needed the right developer that would understand my goals and process. As a project manager, I work backwards from the end result in designating workflows.

SOLUTION

What was the scope of their involvement?

The software measures athletes’ skills sets for each sport. Coaches record results in real time, which are then automatically saved to our cloud. College recruiters can subscribe to and access our database. Recording is either automated or manual depending on the data. There’s a built-in stopwatch for time-based metrics.

The app, which is in final the final development stage, will be developed for iOS and Android mobile and tablet devices. The team is waiting for me to obtain an LLC and a tax ID, which I need for the integrated Braintree payment system, before moving forward.

What is the team dynamic?

The team comprises 5 people including an account manager, project manager, and web and app developers.

How did you come to work with Fingent Corp?

I posted an online listing and contacted several companies, but found many didn’t grasp the project’s nuances. I had a few phone calls with Fingent. They were proactive in their pitch and follow-up. Their customer testimonials convinced me to hire them. The team charged more than others, but I was happy to pay extra for quality.

How much have you invested with them?

I’ve spent $150,000.

What is the status of this engagement?

Work started January 2017 and is on-going with continued support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I have personal relationships with over 1,000 coaches. Some have already tested the app and were impressed by its functionality. They’ve already stated their intent to use it.

We haven’t had any software issues. The app has yet to freeze. It’s performance advances my business plan because I can show parents and coaches a tool that works well for their objectives. I expect more parents to sign up for my business’ recruiting services.

How did Fingent Corp perform from a project management standpoint?

We used WebEx and held weekly phone calls. The project manager kept track of every timeline and deliverable and even reminded me of my deadlines. The team also helped me coordinate setting up payment centers with third parties.

The team is offshore, but spoke English very well. While there were never communication issues, I did have to make them adjust date formats from European to American styles.

What did you find most impressive about them?

Deliverables were timely and completed in a highly professional manner. The project manager was fantastic. I never had to ask for anything twice. I have nothing but the highest regard for them.

Are there any areas they could improve?

No, they’ve been wonderful. I can’t say enough good things about them.

Do you have any advice for potential customers?

Hold several calls with the team at the project’s start and get acquainted with everyone individually. They provided a PowerPoint with head shots, which allowed me to put a face to each name. That level of familiarity made a huge difference for me.

5.0
Overall Score It's been amazing. I risked my own money and they delivered an incredible product.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed a deadline.
  • 5.0 Cost
    Value / within estimates
    They stayed within my budget and never went over.
  • 5.0 Quality
    Service & deliverables
    They brought great ideas to the table.
  • 5.0 NPS
    Willing to refer
    They’re the first place I’d send other people.

iOS Mobile App Dev for International University

"I respect them as professionals, and feel I’ve learned a lot from the team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2017 - Ongoing
Project summary: 

Fingent served as an advising and development partner for an iOS mobile app project. They focused on UX, UI, and presenting the information intuitively, including an offline Google Maps integration.

The Reviewer
 
10,001+ Employees
 
Toronto, Canada
Aziza Chaouni
Associate Professor, University of Toronto
 
Verified
The Review
Feedback summary: 

Fingent was reliable, professional, and understanding. They were accommodating in making adjustments due to budget constraints, and they’ll continue the project for the Android version. Their project management and communication skills were impressive, and they exceeded expectations.

BACKGROUND

Introduce your business and what you do there.

I am an associate tenure professor at the University of Toronto, in the Faculty of Architecture, Landscape, and Design. I teach undergraduate and graduate courses, as well as advise theses and conduct research on ecotourism in arid landscapes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corp?

For the first time in the stream of research I’d been doing in the past 10 years, we decided, along with the Moroccan Ministry of Tourism, the sponsor of the program, to publish the outcome of the work through a mobile app. We needed an expert partner who could handle the technical aspects. More importantly, since it was our first time publishing research in this format, we needed someone who could help us design the user interface and advise on the best way to present and showcase the research on mobile phones. I knew what our goals were, but didn’t know how to achieve them; this is where Fingent was helpful.

SOLUTION

What was the scope of their involvement?

Fingent was understanding in finding a way to work with our limited budget. We made preliminary storyboards. We are architects and knew how to use the design tools, but the process with Fingent was collaborative from the initial brainstorming about our goals and app design.

We spent a month fine-tuning the first storyboard, after which Fingent made a full redesign. We were not specialists, and realized that our version was not at all user-friendly.

We developed a series of tours for a relatively unknown area in Morocco, and needed a mapping of all the different tourism attractions and existing infrastructure in the area. The app needed to work without internet access, since this is an issue in that part of the world. It displays the nearby attractions available within a given circuit, along with all local crafts cooperatives, hotels, restaurants, and projects being planned for the future, for the development of the region’s ecotourism.

We had all the GPS locations of the attractions, but didn’t know how to use the Google technology for actually creating the circuits. Fingent helped us better set our goals and build the correct user interface, so that the app could be accessible to not just people in academia or architecture students, but to any single person travelling to Morocco who wanted to discover the area. There are no guidebooks at all for this area, so our project was a first.

The app was only developed for iOS, but we are signing a sponsorship contract with the Ministry of Tourism for an Android version, as well as for French and Chinese translations of the app.

What is the team dynamic?

Stephen Cummings [Senior Vice President of Sales and Marketing, Fingent] was our team leader. We also worked with the head of their development team in India, and with 2 other people. We used OpenProject, and had weekly meetings during which we discussed different points and shared wireframes. We could either approve the work or make comments on it.

How did you come to work with Fingent Corp?

I shopped around online and found their group to be the most responsive. Stephen Cummings and I are Harvard undergrads, and I looked through the alumni network. I contacted 2 other freelancers, and the big difference was that Stephen was on-point during meetings and extremely generous with his time, even before signing a contract. I wasn’t sure if they could actually build our app for the cost, so it was important to figure out how they could work with our limited budget.

How much have you invested with them?

The cost of their work was around $12,500.

What is the status of this engagement?

I first contacted Fingent in May 2017, and the project officially started in June. I spent several hours with Stephen in the beginning, brainstorming how we could make it happen within budget, and what the best approach was. The project was supposed to finish at the end of August, but we extended it until the 15th of October, simply because it was the first time we’d built an app. We didn’t realize the amount of extra work necessary for every single GPS coordinate. The territory we had to cover is a third the size of New York State.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Ministry was happy with our work, and will probably commission us to start on a new region on Morocco. This shows that our relationship with Fingent went well. We’re extremely pleased with the work and are looking forward to a new collaboration. This was the first time our school published work in the format of an app.

I have very high expectations of myself, my students, and the people I work with. Fingent has exceeded them, and we’ve struck a very strong working relationship. I respect them as professionals, and feel I’ve learned a lot from the team.

So far, we’ve done 2 improvement runs, following the testing phase. The app is functioning fine. Someone in Morocco will test it on-site within the next 2 weeks, to see how it can perform without an internet connection. It uses the Google Maps technology, so there shouldn’t be any issues, but it’s the only item we haven’t tested. Everything else we requested has functioned like Fingent told us it would.

How did Fingent Corp perform from a project management standpoint?

I highly enjoyed using OpenProject for the collaboration, and plan to use it for my own work. We communicated weekly, and any question I had was answered within 24 hours. Fingent’s management and dedication was incredible.

GPS data needed to be formatted into Excel, for them to enter, and we completely misjudged the time it would take to do. Fingent was very patient with us, which I can appreciate. They understood that it was a novel project for us, and we had a small budget. The project has made me realize how much work an app is.

What did you find most impressive about them?

I appreciated the care with which they listened to our needs, and their ability to find the most user-friendly and appealing approach. Fingent knew that this project was important to us, and that we needed to succeed, since it was the first app of its kind in Morocco. In the end, they gave us more than we expected, which I find incredible.

Are there any areas they could improve?

They handle the data part of app projects as well, but, in our case, because we didn’t have enough money or experience, it took more time for us to gather the data ourselves. I wish they would have told us in advance, but it probably wasn’t something Fingent could have assessed. A future improvement would be planning for more time during projects with inexperienced customers. Fingent has been accommodating and understanding. No other firm would have accepted letting us take on that responsibility.

Do you have any advice for future clients of theirs?

For clients like myself, developing an app for the first time and without a huge budget, especially in academia, I would highly recommend working with Fingent. They taught us how to provide raw data, but planning for an extended schedule on a first-time project is recommended.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were never late for meetings or deliverables, unlike us.
  • 5.0 Cost
    Value / within estimates
    Excellent value for the money. We had a limited budget for a complex app in terms of specifications and graphics. Fingent was versatile and creative.
  • 5.0 Quality
    Service & deliverables
    Extremely friendly, willing to hear us, and never rushed.
  • 5.0 NPS
    Willing to refer
    I plan to continue working with them myself, and I have recommended Fingent to all my colleagues.

Software Platform Dev for Real Estate Solutions

“To this day, I would call Sam 20 times a day at any hour, and he would always respond.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Nov. 2011 - Dec. 2016
Project summary: 

Fingent’s team continues to build large-scale platforms for a group of startups. One of them was a unique software that lets users bid on real estate properties in real time.

The Reviewer
 
1-10 Employees
 
Naples, Florida
Colin Brechbill
Founder, Rentmoji
 
Verified
The Review
Feedback summary: 

Fingent’s resources are highly experienced, professional, and responsive. They suggest ways to streamline production and can work at a fast pace, making them an ideal partner for startups. It would be good if Fingent could offer 24/7 support, especially for clients in other time zones.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Rentmoji, a property management software platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corporation?

There was a pretty massive gap in the available out-of-the-box solutions and larger, enterprise-level solutions. That gap dealt with property management for the single-family asset client, which didn’t exist before. We wanted to create our own platform to fill that gap.

The business that we were in was willing to downturn the real estate market. Also, institutional funds were coming to the market, so it was really a trade play. They wanted to know how fast they could buy the assets. We went from buying 10–20 single-family houses a month to buying 500– 600 a month. We had to do that quickly, so we had to put solutions in place. Whatever the need of the day was, we were building that out on the fly.

SOLUTION

What was the scope of their involvement?

For Rentmoji, Fingent assisted with developing our platform as well as building our software and mobile applications. Fingent built native apps for Android and iOS, while our core software platform was built on a .NET and ASP framework. We sent information about our workflow and business methodology to Fingent, as well as some ideas and wireframes.

Our platform allows users to do real-time bidding at the acquisition of foreclosed and distressed assets. That meant we could bid on assets out in the field via mobile devices that are connected to the platform. From there, we would roll those into a construction rehab workflow. We were able to create large-scale and multiple regions on the platform.

As we rolled into property management, we had full syndication marketing with third-party services like Zillow, Trulia, and HotPads. Fingent provided some marketing pieces for us. Based on their value proposition, they had done this in the past. We had some ideas we would give to them, and they would bounce back with better ones. We would use a big portion of their market and some of their insight. Those were pieces that we used.

Fingent also helped set up our entire backend payment processing through some large merchant services. We were able to do online screening by integrating with another third-party. At the end of the day, we wanted to create a holistic platform—we didn't want our users to leave the platform in order to do all of these required actions.

How did you come to work with Fingent Corporation?

We interviewed several companies before hiring Fingent. We knew we wanted to outsource our services and wanted to find a cost-effective provider. Since we were going to be doing a lot of the work after hours, we wanted to find an offshore team that fits our working schedule. We felt we had a unique connection after talking to Sam (CEO, Fingent). They had a tremendous amount of value and other verticals in this space. It turned out to be a good fit, and choosing them added a lot of value for us.

How much have you invested with Fingent Corporation?

We’ve spent more than $2 million but less than $10 million with Fingent.  

What is the status of this engagement?

We’ve been working with Fingent for about four or five years. I think we started working with them in November 2011. I eventually sold that business in December 2016, which sunsetted for reasons unrelated to Fingent’s services.

I’m still working with Fingent today. We’ve actually built several platforms, including a similar one for another company I’ve started.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We were definitely able to scale our business with Fingent’s help. We grew our business from two employees to 160 employees in two years. We were able to cut our overhead significantly with the platform. Fingent would think about things we had missed, which shortened the time frame it would have taken to build the product. Having a proprietary software platform allowed us to raise massive amounts of capital. All in all, our technology platform was the catalyst for us to create enterprise value. Even today, we’re having conversations with other groups. We’re getting decent-sized enterprise valuations based on our current platform, which Fingent was a part of. The success of their original work has resulted in additional work for my new company.

Given the speed at which we were building, some bugs were expected. Our expectation of wanting everything to be perfect probably wasn’t aligned. At the end of the day, Fingent had clearly documented all the bugs, and then we re-documented a bunch back to them. They were very open to feedback. We discussed if the issue was caused by them moving too fast or by us making changes without giving real thought to what the trickle-down effect might be.

How did Fingent Corporation perform from a project management standpoint?

They performed very well from a project management perspective. They would come in generally at the estimated level or slightly below that. We also had a conversation about cost overruns well in advance, so we weren't caught off guard or had a “Geez, we have to spend more money just to make this thing work” scenario.

At its height, we had about 36 developers working on the platform. We also had three project managers. I would do weekly calls with the project managers and twice a week with the entire team, usually most of the tech leads. Together, we would set timelines and milestones. We would do some testing and then roll things out to production in a very Agile environment. I think they used Atlassian to do all their reporting, roll logs, bug checks, and so on.

What did you find most impressive about Fingent Corporation?

Fingent’s availability is impressive. To this day, I would call Sam 20 times a day at any hour, and he would always respond. They’re very responsive.

Are there any areas Fingent Corporation could improve?

It might be nice if Fingent adjusted their support hours. They’re in a different country and time zone, so if I have an issue at 1 p.m., that’s 2 a.m. their time.

What tips or recommendations could you share that might increase the likelihood of success with Fingent Corporation?

I would highly recommend Fingent for any resources, whether it be for a small or large project. Given the scale of the platforms that we have built in a short period of time and the revenue that they have generated for us, it is definitely money well spent.

5.0
Overall Score They’re highly qualified, proficient, and professional.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were almost spot on every time. If something changed, it was generally because we had requested a change that pushed out the timeline. In most cases, they would still try to find a way to meet the original deadline.
  • 4.0 Cost
    Value / within estimates
    Based on our enterprise value, what we spent with them was a drop in a bucket, but it was still a pretty heavy cost.
  • 5.0 Quality
    Service & deliverables
    They met every expectation and goal that we laid out.
  • 5.0 NPS
    Willing to refer